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52 [➕ Feature]: Incident Support in Ticketing Providers · Issue #4981 · keephq/keep · GitHub
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[➕ Feature]: Incident Support in Ticketing Providers #4981

@rboyd

Description

@rboyd

Currently ticketing providers have tight support at the alert level and we would like to extend this functionality to better support working at the incident level.

For example:

  1. Create ticket on incident creation
  2. Project select DDL when provider (Jira) supports several target project boards
  3. Popup with navigable link after ticket creation (eg. click to visit Jira ticket)
  4. Render Ticket ID column on the incidents pages (clickable links)

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