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"Measuring the service quality of governmental sites: Development and ..."

Muhammad Aljukhadar et al. (2022)

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DOI: 10.1016/J.ELERAP.2022.101182

access: closed

type: Journal Article

metadata version: 2022-11-17

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Muhammad Aljukhadar, Jean-François Belisle, Danilo C. Dantas, Sylvain Sénécal, Ryad Titah:
Measuring the service quality of governmental sites: Development and validation of the e-Government service quality (EGSQUAL) scale. Electron. Commer. Res. Appl. 55: 101182 (2022)

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