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"Information Technology Service Management (ITSM): contributing Factors to ..."
Nuru Aisyah Sim Abdullah, Noor Laila Mohd Noor, Emma Nuraihan Mior Ibrahim (2014)
- Nuru Aisyah Sim Abdullah, Noor Laila Mohd Noor, Emma Nuraihan Mior Ibrahim:
Information Technology Service Management (ITSM): contributing Factors to IT Service disruptions - a Case of Malaysia Public Service Agencies. PACIS 2014: 185

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