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"The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for ..."

Simone Borsci et al. (2022)

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DOI: 10.1007/S00779-021-01582-9

access: open

type: Journal Article

metadata version: 2023-01-05

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  - journals/puc/BorsciMSVTBC22
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  - https://dblp.org/rec/journals/puc/BorsciMSVTBC22
Simone Borsci, Alessio Malizia, Martin Schmettow, Frank van der Velde, Gunay Tariverdiyeva, Divyaa Balaji, Alan Chamberlain:
The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents. Pers. Ubiquitous Comput. 26(1): 95-119 (2022)

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