Essentials
Overview
Learn about Answer Overflow and how it can help your community
What does Answer Overflow do
Index the content of your community
Assuming that a question has been solved in your server and no where else on the internet, let’s take a look at a user flow before and after Answer Overflow
| With Answer Overflow | Without Answer Overflow |
|---|---|
| 1. Google the question | 1. Google the question |
| 2. Find the question indexed from your server in Google | 2. No relevant results found |
| 3. Read the answer to the question | 3. Try to find a place to ask the question |
| 4. Join the server linked on the question for further discussion | 4. Find a Discord server and join it (if the invite link is still valid) |
| 5. Search in the server you just joined for your question | |
| 6. May or may not get results |
Answer Overflow allows for your community members to focus on using your product, rather than hunting for answers.
To learn more about indexing, check out the indexing section.
Check out the channel settings section for more!
Who is Answer Overflow for?
Answer Overflow is for public communities with a focus on support, such as:
- Open source projects
- Game servers
- Game mod servers
- Game development communities
- Homework help communities
- Hobbyist Communities
- Any other community that wants to improve their support channels