Abstract
This paper reflects on the socio technical implications of two different technology-based Black Cab booking systems. Potentially there is a bidirectional impact on the drivers and passengers with respect to the level of awareness needed to use the systems and how situational acts vs. planned acts impact on the context changes experienced by all users.
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Elaluf-Calderwood, S., Sorensen, C. (2005). The Knowledge and the System. In: Krogstie, J., Kautz, K., Allen, D. (eds) Mobile Information Systems II. MOBIS 2005. IFIP — The International Federation for Information Processing, vol 191. Springer, Boston, MA. https://doi.org/10.1007/0-387-31166-1_16
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DOI: https://doi.org/10.1007/0-387-31166-1_16
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