Abstract
This paper presents AngryEmail, an e-mail tool that adapts its behavior according to the user emotional state. When a user finishes writing an e-mail and clicks the send button, the e-mail is automatically analyzed to get information about the emotions reflected on it, following a lexical-based approach. If a high level of anger is detected, then the e-mail program keeps the message unsent, waits for five minutes and, afterwards, notifies the user that the e-mail will be sent one minute later. This approach allows users to reconsider the convenience of sending certain e-mails when they are noticeably angry. This can be useful for all the people in general, but especially for those with cognitive limitations, for whom emotion control is harder.
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Carro, R.M., Ballesteros, F.J., Ortigosa, A., Guardiola, G., Soriano, E. (2012). AngryEmail? Emotion-Based E-mail Tool Adaptation. In: Bravo, J., Hervás, R., Rodríguez, M. (eds) Ambient Assisted Living and Home Care. IWAAL 2012. Lecture Notes in Computer Science, vol 7657. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35395-6_54
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DOI: https://doi.org/10.1007/978-3-642-35395-6_54
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