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Everyday Ethical Dilemmas Arising With Electronic Record Use in Primary Care
Ellen Balka, Marianne Tolar
285 - 289
10.3233/978-1-60750-806-9-285
Studies in Health Technology and Informatics
Volume 169: User Centred Networked Health Care
Abstract

The introduction of electronic medical record systems (EMRs) into primary care settings alters work practices, introduces new challenges, and new roles. In the process of integrating an EMR into a primary care setting, clinic staff faced ethical challenges in their everyday work practices resulting from workarounds undertaken to compensate for a poor fit between system design and work practices, issues related to system access, and governance gaps. Examples of these issues are presented, and implications for system design are discussed.

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