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Authors: Giulia de Andrade Cardieri and Luciana A. M. Zaina

Affiliation: Federal University of São Carlos, Sorocaba, São Paulo, Brazil

Keyword(s): Progressive Web Apps, End-User Development, Experimental Study, Mobile Apps.

Abstract: Progressive Web App (PWA) is a new approach that combines technology resources of both web and native apps. End-User Development (EUD) is an approach from which end-users participate actively in a system’s design process. PWAs are a recent technology and the impacts of associating EUD and PWAs have been little exploited. To cover this gap, we proposed the PWA-EU approach in previous work. In this paper, we present an investigation about end-users interactions when they act as co-designers on PWAs. We built a mobile app based on the PWA-EU approach and conducted a study with 18 participants with eight acting as co-designers of the app, and ten interacting as non-designers. We carried out a qualitative analysis from the participants’ interaction focusing on the breakdowns communication and user experience (UX) of the participants. Our gathered evidence points out that even acting as co-designers participants still have communication breakdowns. Moreover, those who acted as co-designs h ad a more satisfying experience than those who did not. (More)

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Paper citation in several formats:
Cardieri, G. A. and Zaina, L. A. M. (2020). Playing the Role of Co-designers on Mobile PWAs: An Investigation of End-Users Interaction. In Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-423-7; ISSN 2184-4992, SciTePress, pages 476-486. DOI: 10.5220/0009350804760486

@conference{iceis20,
author={Giulia de Andrade Cardieri and Luciana A. M. Zaina},
title={Playing the Role of Co-designers on Mobile PWAs: An Investigation of End-Users Interaction},
booktitle={Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2020},
pages={476-486},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009350804760486},
isbn={978-989-758-423-7},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 22nd International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Playing the Role of Co-designers on Mobile PWAs: An Investigation of End-Users Interaction
SN - 978-989-758-423-7
IS - 2184-4992
AU - Cardieri, G.
AU - Zaina, L.
PY - 2020
SP - 476
EP - 486
DO - 10.5220/0009350804760486
PB - SciTePress

- Science and Technology Publications, Lda.
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