},

{

"title": "Telemetry",

"description": "How we collect and use your data",

"icon": "<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24\" viewBox=\"0 0 24 24\" width=\"24\"><path d=\"M0 0h24v24H0z\" fill=\"none\"\/><path d=\"M12 4.5C7 4.5 2.73 7.61 1 12c1.73 4.39 6 7.5 11 7.5s9.27-3.11 11-7.5c-1.73-4.39-6-7.5-11-7.5zM12 17c-2.76 0-5-2.24-5-5s2.24-5 5-5 5 2.24 5 5-2.24 5-5 5zm0-8c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\"\/><\/svg>",

"path": "./telemetry.md"

Coder collects telemetry data from all free installations. We believe that

our users have a right to know what we collect, why we collect it, and

how we use their data.

First of all, we do not collect any information that could threaten the security of your

installation. For example, we do not collect configured paramters,

environment variables, or passwords.

You can find a full list of the data we collect in the source code [here](https://github.com/coder/coder/blob/main/coderd/telemetry/telemetry.go).

We offer three levels of telemetry that can be configured with the

`CODER_TELEMETRY=x` environment variable. For example, telemetry level 1 can

be configured with `CODER_TELEMETRY=1`.

`CODER_TELEMETRY=2` is our default level. It includes user email and

IP addresses. This information is used in aggregate to understand where our

users are and general demographic information. We may reach out to the

deployment admin, but will never use these emails for outbound marketing.

`CODER_TELEMETRY=1` is our lightweight telemetry setting. It excludes

email and IP addresses, but everything else in the aforementioned source

code is still sent out. In this level, it is nearly impossible for Coder

to identify an installation to specific organizations or users.

`CODER_TELEMETRY=0` disables telemetry altogether. We reserve this setting

for our enterprise customers. You can also reach out to contact@coder.com if

you need a zero-telemetry license due to security policy requirements.

We use telemetry to make Coder better, faster. Without telemetry, we don't

know which features are most valuable, we don't know where users are dropping

off in our funnel, and we don't know if our roadmap is aligned with the

demographics that really use Coder.

Typical SaaS will collect far more than what we've outlined above with little

transparency and configurability. This data helps them shift software as quickly

and effeciently as possible. We want to continue providing open-source,

self-managed software and we need telemetry to do so effectively.