diff --git a/docs/faq.md b/docs/faq.md
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--- a/docs/faq.md
+++ b/docs/faq.md
@@ -157,12 +157,40 @@ level group for Self-Hosted GitLab.
#### Unable to Enable Repositories in GitLab
-If you’re having trouble enabling the GitLab Repositories toggle, confirm that
+If you're having trouble enabling the GitLab Repositories toggle, confirm that
you have Maintainer access in the primary group for GitLab Cloud or in the first
level group for Self-Hosted GitLab.
## Account Management {#account-management}
+### How to troubleshoot CodeRabbit not functioning on certain repositories?
+
+If CodeRabbit is not functioning on certain repositories, it is likely due to the repository not being accessible to CodeRabbit and you must reinstall the GitHub App or GitLab Integration.
+
+To troubleshoot this issue, please attempt to reinstall the GitHub App or GitLab Integration by following the steps below:
+
+
+
+ 1. Confirm that the author of a pull request has an active seat in CodeRabbit. If not please provide a seat to the user under [Subscription](https://coderabbit.ai/settings/subscription) page to enable CodeRabbit for the user. Then have the user close/reopen a new pull request for the change to see coderabbit active on the new user. 
+ 3. Please insure if not selecting all repositories, that you have added all repositories that you would like to enable to the selected list in the app configuration.
+ 4. If the repository is not in the list, you do not have to uninstall and reinstall the CodeRabbit App. Please add it to the list. 
+
+
+
+ 1. Go to Repository settings
+ 2. Click **GitHub Apps** in the left sidebar under **Integrations**
+ 3. Select **Configure** 
+ 4. Click **Uninstall** at the bottom of the app configuration page. 
+ 5. Go into the [Coderabbit App](https://github.com/apps/coderabbitai) and install it again with the **Add Repository** button. 
+
+
+
+ 1. Remove OAuth App from User Settings > Applications
+ 2. Remove Webhook from Group > Project Settings > Webhooks
+ 3. Go into the [Coderabbit App](https://gitlab.com/apps/coderabbitai) and install it again. 
+
+
+
### How do I delete my CodeRabbit account?
:::danger Irreversible Account Deletion
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