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source/_integrations/paperless_ngx.markdown

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@@ -107,7 +107,7 @@ conditions:
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false
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{% endif %}
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actions:
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- action: notify.mobile_app_
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- action: notify.mobile_app_iphone
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metadata: {}
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data:
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message: A new document is available.
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## Known limitations
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There are a few known limitations for using the integration:
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- This integration is only fully supported with **Paperless-ngx version 2.15 or later**. Earlier versions are not supported.
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- To enable monitoring of diagnostic sensors, you must have **administrator permissions**. Without administrator rights, specific API endpoints cannot be accessed, and the sensor states will not be available.
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## Troubleshooting
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{% details "Invalid hostname or IP address" %}
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Make sure you enter a complete URL, such as `https://paperless.example.com/` or `https://192.168.178.11:8011/`.
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Make sure you enter a complete URL, such as `https://paperless.example.com` or `https://192.168.178.11:8011`.
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SSL is enabled by default. If you're using an unencrypted connection, you must explicitly use `http://` instead of `https://` in the URL.
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If you're using a self-signed certificate, disable the **Verify SSL certificate** option.
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{% enddetails %}
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{% details "The token does not have permission to access the API" %}
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In this case, verify whether the token is still valid and correctly assigned to the user.
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You can also test the token using the Swagger interface available at
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Click on **"Authorize"** in the Swagger UI to enter your token at **tokenAuth (apiKey)**, then try accessing the relevant endpoints like `/api/statistics/` to ensure they respond as expected.
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If everything works correctly in Swagger but the integration still fails, check whether a reverse proxy (e.g., NGINX) is returning an **HTTP 403 error**. If so, the integration may also report this as a permission issue.
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{% enddetails %}

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