Copilot subscription problem #161875
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Select Topic AreaQuestion Copilot Feature AreaGeneral BodyWhen i try to use my copilot account inside the visual studio i received the following messages I try to buy a pro subscription but it is failed What it is must be to resolve this issue ? |
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Replies: 13 comments 12 replies
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To resolve this issue and regain access to Copilot, you must renew your subscription.
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🤔 What the Messages Mean: This typically happens when:
✅ Steps to Resolve the Issue: Visit: https://github.com/settings/billing ✅Update Payment Method: Check and update your card or payment method. ✅Retry the Payment: After updating, GitHub might automatically retry the payment. ✅Check for Billing Issues: Go to https://github.com/settings/billing → Look for any error messages related to your payment attempt. ✅Contact GitHub Support (if needed): If you've fixed your payment method but still face issues, contact: 💡 Extra Tips: |
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There seems to be a widespread problem with this, as seen in this open discussion #161867. I recommend you contact support by opening a ticket here, select " |
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i open a ticket guys and i hope to response me quickly because it is a important for me and my job |
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FYI |
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Seem be resolved |
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Hey all, there are issues with Copilot as indicated in GitHub Status. ![]() I don't think it will take long to fix it and it should already be working for some. |
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Hi everyone, We are investigating reports of users unable to utilize Copilot Free after a trial subscription has ended for Copilot Pro. Sorry for the trouble caused. Current StatusThe changes have been reverted and we are seeing signs of recovery. We expect impact to be largely mitigated, but are continuing to monitor and will update further as progress continues. We are continuing to monitor recovery and expect a complete resolution very shortly. For details, please see Incident with Copilot |
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Hey all, there are issues with Copilot as indicated in GitHub Status.
I don't think it will take long to fix it and it should already be working for some.