Consumer response to green advertising appeals: the role of susceptibility to normative influence and need for uniqueness
Abstract
Purpose
Sustainable production and consumption may reduce global warming. Disseminating environmental awareness through green advertising appeals can increase consumers’ intention to purchase green skincare products.
Design/methodology/approach
The study explores the boundary condition of susceptibility to normative influence (SNI) (Study 1; N = 156) and the need for uniqueness (NFU) (Study 2; N = 198) in the relationship between green appeals and customers’ intention to buy skincare products. This study employs an experimental method to test the relationships.
Findings
The findings indicate that (1) green (vs non-green) advertising appeals significantly affect the customers’ purchase intention; (2) the boundary condition of lower (vs higher) SNI strengthens the impact of green appeals on purchase intentions and (3) the moderating role of higher (vs lower) NFU strengthens the relationship between green appeals and purchase intention.
Originality/value
This paper sheds light on the sustainable production and consumption of skincare products through green advertising appeals to promote sustainability.
Keywords
Citation
Soomro, S.A., Habeeb, Y.O. and Khoso, U. (2025), "Consumer response to green advertising appeals: the role of susceptibility to normative influence and need for uniqueness", Management of Environmental Quality, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MEQ-08-2024-0363
Publisher
:Emerald Publishing Limited
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