UX Award 2025 applications
UX Award finalists 2024. Trophy cup

Come along to our UX award 2025 finalists webinar!

Online | Thursday 30 January 2025 | 3pm

Join our three UX Award 2025 finalists on 30 January 2025 to hear about their UX work to improve user journeys to content and services. Our finalists are:

  • eLife Sciences
  • Frontiers
  • Cambridge University Press
Register for the webinar
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Webinar recording: Why publishers are focusing on user experience

Now available on- demand

Want to hear more about why publishers are focusing more on delivering a positive user experience and how they do it? Watch our webinar recording to find out more!

In this webinar, previous winners of our UX Award will discuss how a focus on UX design has positively impacted their business, customers and end users. As part of this, our guest speakers will discuss the login experience and access to knowledge. We’ll also touch on quick wins, key success measures and future plans.

Speakers:

  • Rubem Barbosa-Hughes, head of user experience, Cambridge University Press
  • Alan Maloney, head of user experience, Sage
  • Fabian Riek, head of user experience, De Gruyter Brill
Register to watch on-demand

About our award

We established our UX Award in 2020 to recognize publishers and library systems vendors that have developed the best user experience and journey to their content and services. Our goal through this yearly award is to inspire online library service vendors to invest resource in good UX design and make access to knowledge as easy as possible for end users.

This is the sixth year of our UX Award. Previous winners include: Cambridge University Press (2024), Sage Publishing (2023), De Gruyter (2022), nkoda (2021) and Emerald Publishing (2020).

Who can apply?

Online library service vendors of all sizes including, but not limited to:

Publishers

Library systems

Research and analytics tools

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Our 2025 award finalists

Our judges have chosen the three finalists for the 2025 UX award! They are eLife, Cambridge University Press and MyFrontiers. Congratulations to our three finalists!

Find out more about their applications:

eLife

In 2023, eLife launched a new publishing model that ends the accept/reject decision after peer review and focuses instead on the public review and assessment of preprints. 

Usability testing of the first papers published in this model – called Reviewed Preprints – showed that many readers still assumed they were revised and “accepted” before publication, and it wasn’t easy to tell the difference between versions. 

Surveys and prototype testing led to improved communication of the status and version of article pages. They helped with making the public reviews and Assessments easier to find, and information about the model easier to understand. 

Cambridge University Press

At Cambridge University Press we offer three main platforms for hosting academic content: Cambridge Core (academic books and peer reviewed papers), Cambridge Higher Education (HE) (textbooks), and Cambridge Open Engage (early research and preprints). While these platforms are distinct, our data shows they often attract similar personas (students and academics) seeking a variety of academic content. 

Recognising the need for a seamless way to discover content across platforms, we introduced a significant change: the “Discover Content” feature. This cross-platform search feature, now integrated across all three platforms, benefits users by simplifying navigation and efficiently connecting them to diverse materials, enhancing their experience and productivity. 

MyFrontiers

MyFrontiers 2.0 changed the way a user interacts with Frontiers. Researchers now have a comprehensive overview of all manuscripts they are authoring, editing or peer-reviewin. Beyond that, researchers can explore opportunities to participate in publishing projects in their area of expertise. The platform provides intuitive navigation and reduces reliance on emails, enhancing efficiency and engagement. Continuous feedback from interviews, surveys, and data drives iterative updates, ensuring the platform aligns with user needs. This user-centered approach empowers researchers to seize opportunities and contribute effectively. 

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UX Award finalists webinars

We have curated a playlist of previous UX award webinars so you can catch up on the previous winners and finalists and learn about user experience.

Watch our playlist of UX Award finalists!
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Our 2025 award judges

 

What is the process?

  • Award applications open – 2 September 2024
  • Deadline for applications – 22 November 2024
  • Finalists announced – December 2024
  • Finalists webinar – 30 January 2024
  • Winner announced at our Access Lab event – w/c 24 February 2025
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How to apply

Award criteria

We’ll provide more details but these criteria are broadly what we’re looking for:

  1. Evidence of user experience research.
  2. Demonstrate good user experience design.
  3. Tangible evidence of stakeholder engagement (including learners and researchers)
  4. Demonstrate an improved simple, seamless user journey.
  5. Provide a statement of compliance with WCAG 2.1 AA accessibility guidelines and evidence of how your product has been adapted for a diverse range of users.
  6. Define user experience goals and objectives, and explain how you measured success.
  7. Evidence how a user experience approach was strategically adopted and embedded across the organization.
  8. Describe your future plans for user research and how a user experience approach has been embedded in product development.
Register interest for the 2026 award!

Register interest for UX award 2026

Think you could win our 2026 UX Award? Register interest in the award now!

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Any queries?

Please contact Jane Charlton, senior marketing manager – community and content at OpenAthens.

Contact Jane
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