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Crisis Intervention Model

The Crisis Intervention Model is useful for social work with families or clients in crisis situations that require immediate intervention. It provides a framework for dealing with the immediate crisis to reduce tension and bring stability, allowing other models of social work to be effective. The model involves establishing rapport, assessing risk, addressing underlying problems, helping clients process feelings, providing support, exploring solutions, creating an action plan, and following up. It is worked through in three phases focused on the initial crisis, problem solving, and follow up.

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Jayjeet Bhattacharjee
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919 views2 pages

Crisis Intervention Model

The Crisis Intervention Model is useful for social work with families or clients in crisis situations that require immediate intervention. It provides a framework for dealing with the immediate crisis to reduce tension and bring stability, allowing other models of social work to be effective. The model involves establishing rapport, assessing risk, addressing underlying problems, helping clients process feelings, providing support, exploring solutions, creating an action plan, and following up. It is worked through in three phases focused on the initial crisis, problem solving, and follow up.

Uploaded by

Jayjeet Bhattacharjee
Copyright
© Attribution Non-Commercial (BY-NC)
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Crisis Intervention Model (Naomi Golan) This model complements the ecological model and the task centred

model. It is a useful model to use when working with children and families, or other clients. There are times when families are referred in crisis. The social work intervention has to happen immediately, not allowing time for the ecological model and the task centred model to be put into practise in the desired way. The emphasis of the social work intervention is on dealing with the immediate crisis, so as to bring some balance and peace back into the situation, thus enabling other work to be done with the family. The crisis intervention model provides a framework for this to happen. Every person, every family, every group has a crisis at some stage in their life. The crisis can be anticipated, (e.g. marriage, moving house) or unanticipated (death, illness, unemployment). One or more of these events can start a crisis where tension and stress arise. These can be especially so in people for whom the crisis comes on top of other unresolved problems, (e.g. unemployment on top of separation and addiction). The crisis places people in a vulnerable state when they lose their capacity to deal with what is happening for them. It is in this situation that the crisis intervention model can be helpful especially for those whose failure to overcome difficulties in the past, quickly pass into a vulnerable, anxious, stress filled state. The principles of practice behind the crisis intervention model are:good rapport and communication skills. ability to identify, assess risk and safety and keep people safe. ability to identify major problems which may be more than the presenting problem. ability to enable clients to express and deal with feelings and thoughts. ability to provide meaningful support to clients. ability to help clients explore possible solutions. ability to draw up an immediate action plan with clients, with goals and tasks outlined.

ability to provide effective follow up to decisions made. The model is worked through in three phases. These are outlined as follows:-

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