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Ikram Fortnight Report

The intern joined Mobilink Jazz from July 9th to fulfill their university's internship requirement. In the first week, they received an orientation and introduction to company rules and regulations. They also learned how to assist customers by changing account details like phone numbers and package plans. In the second week, the intern issued prepaid connections, filled out forms for new postpaid accounts, and dealt directly with customers. They also handled stationery, issued multiple SIMs to one customer, and provided duplicate SIMs while learning the relevant procedures.

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Ammad Sheikh
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58 views1 page

Ikram Fortnight Report

The intern joined Mobilink Jazz from July 9th to fulfill their university's internship requirement. In the first week, they received an orientation and introduction to company rules and regulations. They also learned how to assist customers by changing account details like phone numbers and package plans. In the second week, the intern issued prepaid connections, filled out forms for new postpaid accounts, and dealt directly with customers. They also handled stationery, issued multiple SIMs to one customer, and provided duplicate SIMs while learning the relevant procedures.

Uploaded by

Ammad Sheikh
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Ikram-UL-Haq MBS-11-19 BZU sub campus sahiwal

Fortnightly report Respected sir, I hereby inform you that I have joined Mobilink Jazz from 9th July for sake of the university requirement about internship. Brief introduction of the Mobilink Company was given in an orientation program by the Branch Manager. After that all internees were allocated to the different departments. 1st week Orientation given by Branch Manager. Introduction with employees. Learned about company rules and regulations. Filled some customer services form. Learned about how to change the number, address and package plan of the customers.

2nd Week Issued prepaid connections. Filled cellular services agreement forms for new postpaid connections. Dealt with customers directly in issuing new postpaid connections. Handled stationery. Worked on multiple Sims issued to one customer. Learned the procedure of issuing duplicate sim. Dealt with the customers directly and issued them duplicate sims.

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