Management reviews the quality system at least twice per year to ensure it is achieving expected results, satisfying customers, and functioning properly. Issues are identified and improvements are recommended. Internal audits are also conducted annually to confirm adherence to procedures, with non-conformances addressed through corrective action.
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Management Review Training
Management reviews the quality system at least twice per year to ensure it is achieving expected results, satisfying customers, and functioning properly. Issues are identified and improvements are recommended. Internal audits are also conducted annually to confirm adherence to procedures, with non-conformances addressed through corrective action.
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8.
MANAGEMENT REVIEW and INTERNAL AUDIT
Management review of the suitability and effectiveness of the Quality System take place at least twice per year. During the management meetings actions are allocated and minuted to record the development of the Company's management system. The objectives of Management Review are: a) To establish that the Quality (Management) System is achieving the expected results and meeting the Company's requirements, continuing to conform to the Standard, continuing to satisfy the customers needs and expectations, and functioning in accordance with the established Operating Procedures. b) To expose irregularities or defects in the System, identify weaknesses and evaluate possible improvements. c) To review the effectiveness of previous corrective actions, and to review the adequacy and suitability of the management system for current and future operations of the Company. d) To review any complaints received, identify the cause and recommend corrective action if required. e) To review the finding of internal/ external audits and identify any areas of recurring problems or potential improvements. f) To review the reports of nonconforming items and trend information to identify possible improvements. Internal audits of the Quality System are undertaken at least once per annum to confirm that the function concerned is adhering to the Company's Procedures. A comprehensive Audit Programme is compiled at least a year in advance however, should particular needs be identified, the frequency of audit may be increased at the discretion of the Quality Manager. Audits are undertaken by auditors who are trained in auditing and not directly responsible for the functions being audited within that Company. Non-conformance observed is brought to the attention of the person responsible, and is recorded, documented and subject to timely corrective action to ensure full rectification.