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Managed Services

Through Network Managed Services, MS can take full responsibility for planning, implementing, operating and maintaining a client's network. This includes day-to-day network operations and management, corrective and preventative field maintenance, optimization to ensure performance standards are met, change management, equipment installation and upgrades, and support of multi-vendor environments. The service is governed by a Service Level Agreement based on key performance indicators. Network Managed Services allows clients to focus on business strategy while achieving quality network operations at a predictable cost.

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Toyosi Elegbede
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115 views2 pages

Managed Services

Through Network Managed Services, MS can take full responsibility for planning, implementing, operating and maintaining a client's network. This includes day-to-day network operations and management, corrective and preventative field maintenance, optimization to ensure performance standards are met, change management, equipment installation and upgrades, and support of multi-vendor environments. The service is governed by a Service Level Agreement based on key performance indicators. Network Managed Services allows clients to focus on business strategy while achieving quality network operations at a predictable cost.

Uploaded by

Toyosi Elegbede
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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MS

Through Network Managed Services, we can take full responsibility for your
network, including planning, design and implementation, day-to-day operations and
maintenance.
Service description
The Network Managed Services oferings include all activities we would typically
perform running a telecom network, for instance
!ay-to-day operation and management of the entire network infrastructure
Management of end-customer problems escalated from your customer care
function
"orrective and preventive #eld maintenance
$ptimi%ation of systems and services to ensure performance is maintained at
or above agreed &uality levels
Management of changes to the network
'nstallation and upgrades of e&uipment
Multivendor Support
Network Managed Services embrace multi-vendor environments, which gives you
the (e)ibility to develop and deploy services and infrastructure by using the vendor
of your choice.
The service is controlled by a Service *evel +greement ,S*+- based on performance
indicators.
.e can also help you to secure your own in-house capability to operate the network,
and while you get ready to operate we will take the full network management
responsibility.
/ene#ts
Network Managed Services will enable you to achieve desired &uality at a
foreseeable cost.
/y letting us handle the network operation, you can focus on business strategy,
services and customers.
.e focus on improving operational e0ciency, network &uality and asset utili%ation,
helping you to improve pro#tability and customer e)perience.

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