Members of teams that focus only on administrative purposes and individual goals tend to lack ownership over their work, creativity, trust among colleagues, and effective conflict resolution. However, teams whose members feel mutually supported in accomplishing personal and team goals, are committed to common values, contribute unique skills and knowledge, openly communicate ideas and issues, and quickly resolve conflicts constructively tend to be more productive and successful organizations.
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Group Vs Team
Members of teams that focus only on administrative purposes and individual goals tend to lack ownership over their work, creativity, trust among colleagues, and effective conflict resolution. However, teams whose members feel mutually supported in accomplishing personal and team goals, are committed to common values, contribute unique skills and knowledge, openly communicate ideas and issues, and quickly resolve conflicts constructively tend to be more productive and successful organizations.
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Group
Team
Understand ings
Members think they are grouped
together for administrative purposes only.
Members recognise their
independence and understand both personal and team goals are best accomplished with mutual support.
Ownership
Members tend to focus on
themselves because they are not sufficiently involved in planning the unit's objectives.
Members feel a sense of ownership
for their jobs and unit, because they are committed to value based common goals that they helped establish.
Creativity and Contributio n
Members are told what to do
rather than being asked what the best approach would be.
Members contribute to the
organisation's success by applying their unique talents, knowledge and creativity to team objectives
Trust
Members distrust the
motives of colleagues because they do not understand the role of other members.
Members work in a climate
of trust and are encouraged to openly express ideas, opinions, disagreements and feelings. Questions are welcomed
Conflict Resolution
Members find themselves in
conflict situations they do not know how to resolve. Their supervisor/leader may put off intervention until serious damage is done, i.e. a crisis situation
Members realise conflict is a normal
aspect of human interaction but they view such situations as an opportunity for new ideas and creativity. They work to resolve conflict quickly and constructively.
Participativ e Decision Making
Members tend to work in an
unstructured environment with undetermined standards of performance. Leaders do not walk the talk and tend to lead from behind a desk.
Members work in a structured
environment, they know what boundaries exist and who has final authority. The leader sets agreed high standards of performance and he/she is respected via active, willing participation.