Scribd
Upload
50 views2 pages

Objective: KPI Goals

The document outlines key performance indicators (KPIs) and goals for an organization across several areas: 1) Learning and growth of all agents to ensure targets are met or exceeded and team performance is consistently guided and monitored. 2) Conducting market research, developing sales plans, and getting quarterly management approval to analyze changing market scenarios. 3) Creating and sending accurate monthly reports indicating plan vs achievement, shortfalls, SWOT analysis, and next month's targets. 4) Retaining customers through engagement to ensure customer happiness and needs are met via monthly feedback meetings and insights discussed quarterly. 5) Ensuring all company policies are strictly followed by new and old members with consequences for non-compliance

Uploaded by

Cr Simadri Gourab
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
50 views2 pages

Objective: KPI Goals

The document outlines key performance indicators (KPIs) and goals for an organization across several areas: 1) Learning and growth of all agents to ensure targets are met or exceeded and team performance is consistently guided and monitored. 2) Conducting market research, developing sales plans, and getting quarterly management approval to analyze changing market scenarios. 3) Creating and sending accurate monthly reports indicating plan vs achievement, shortfalls, SWOT analysis, and next month's targets. 4) Retaining customers through engagement to ensure customer happiness and needs are met via monthly feedback meetings and insights discussed quarterly. 5) Ensuring all company policies are strictly followed by new and old members with consequences for non-compliance

Uploaded by

Cr Simadri Gourab
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

KPI

Goals

objective
Learning & growth of all the agents
To ensure that all agents meet/exceed the targets provided to them. Also, to
track the performance of the team and guide them consistently to meet the
targets.
To generate the amount of 500,0000 per quarter for the whole team to increase
the sales and get the break even .

Analysis and development of new market


To conduct market research, develop sales plans; and update
periodically based on changing market scenarios and insights
from the previous quarters. Also, sales plan must be reported every quarter to
the top management team for analysis and approval.
Review, update, management approvals on a quarterly basis
Improve Internal Business process
Create and send accurate monthly reports. The reports should indicate the
following:
Plan vs. achieved
Reasons for any shortfalls
SWOT analysis
Target for the next few month

Reports to be submitted by 7th of every month for the previous month


Customer
Engagement
As the entry barrier is not there so retaining customers is key to ensure that
customers are happy with the services and their needs are being met. Also, to
meet customers, get their feedback on a customer feedback form and discuss
the insights at quarterly management meetings.
customer meetings and feedback insights every month

Company policy
The company policies should be followed stickle by all the members of the company whether
they are new or old and strict action should taken against those who does not follow the rules
and do their duty correctly.

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy