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Chapter 03 HR Scorecard

The document discusses strategic human resource management and the HR scorecard. It outlines the steps in strategic planning, levels of strategic planning, and how HR can provide competitive advantage by supporting strategic goals through hiring, training, and developing high performance work systems.

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BrYan Wpe
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44 views12 pages

Chapter 03 HR Scorecard

The document discusses strategic human resource management and the HR scorecard. It outlines the steps in strategic planning, levels of strategic planning, and how HR can provide competitive advantage by supporting strategic goals through hiring, training, and developing high performance work systems.

Uploaded by

BrYan Wpe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Chapter #3

Strategic HRM and the HR Scorecard

HR must develop systems

that support the firms


mission statement

strategic goals and


direction

By hiring, firing, training


etc.

Steps in the Strategic Process


Step

1
Step 2
Step 3
Step 4
Step 5
Step 6

Vision, mission
SWOT
Translate mission to goals
Formulate strategy to achieve goals
Implement strategy
Evaluate performance

Levels of Strategic Planning

Corporate level
Diversification
Vertical

integration
Consolidation
Geographic Expansion
Business

level

Define competitive advantage


Cost Leadership Wal*mart
Differentiation - Volvo
Focuser - Ferrari

Strategic Fit

Structure

must follow strategy

All activities must support strategy

Look page #78

HR provides competitive advantage


Hiring

right
Training
Motivating
Inspiring commitment
Policies and practices

HR strategic role cont.


To

identify the human issues vital to business


strategy U of Michigan study

HR

is a partner not a cost center

Study of CEOs
HR

execs need strategic skills and


business knowledge!!!!!!!

High Performance Work Systems


Idea

is to create HPWS

HR

must understand what competencies are


need and know how to train and hire to
acquire them.

LOOK

# 85 (Comparing high and low


performance)

The HR Scorecard Approach

Creates bottom line


value
Measurable
Metrics (quantitative
standards

You must have 3 types of information

Know strategic goals


Match employee
behavior to goal
attainment
Must have metrics or
standards to measure
by
Look # 88

Seven Step Approach


Step

1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7

- Define business strategy


Outline value chain
Identify outcomes or org. goals
Identify competencies needed
Identify polices, training programs
Design a measuring system
Continually evaluate ( Page # 92)

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