Project of HCL CDC 2 Final Report
Project of HCL CDC 2 Final Report
SUMMER TRAINING
PROJECT REPORT
ON
Competitor Analysis
of HCL CDC
AT
SUBMITTED TO
Parul Institute Of
Management
For 2 Years Full Time Course of PGDM
POST GRADUATION DIPLOMA IN MANAGEMENT
2009 – 2011
PREPARED BY
Experience is a big teacher. It is rightly said that Practice makes a man perfect. In
order to achieve excellence and success, theoretical knowledge must be
supplemented with the practical knowledge i.e. Training. Thus practical experience
play vital role in acquiring the real knowledge for every student of business
administration
After looking to the importance of the practical study, Parul institute of management
has drafted this Summer Internship Program for the students to do EXECUTIVE
TRAINING and a PROJECT in an organization and learn the practical aspect of the
organization. I think training is that environment in which errors are invited and, well,
they are corrected over here.
Training at HCL CDC, has not only enhanced my knowledge but has also boosted
up my confidence to deal with various levels of people in the corporate environment.
MAYANK KUMAR
PANCHORI
PGDM
Roll. No. 21 (A)
2
STUDENT DECLARATION
I further declare that the information that has been taken in this
study is used only for the academic purpose.
3
Summer training is a necessary part in the completion of the PGDM,
This augments in us a professional practical experience that is necessary before we
have on to the job.
It inculcates scenarios of working where we learn the process of team efforts,
Systematic carrying out of the transaction and communication skills .
4
First of all, I would like to pay my Heartiest thanks Mr. HARUN MALMALA Sir
Central Manager, for HCL CDC for his great assistance to me in carrying forward of
My tasks without his essential guidance and cooperation, it wouldn’t be possible for
Me to perform so well in the training and to pay regards to all the staff coordinators
who constantly supported me in the working of my performance during summer
training.
I am also thankful to our faculty member Mr. Anirudh Tambe Sir and our
respected Director Dr. N.K. Kapoor Sir ( Parul Institute of Management) for
giving me guidance to complete the report successfully. I sincerely
acknowledge each and every individual who has helped me directly and
indirectly in preparing this report.
Completing this training successfully was not possible without help of above
mentioned persons. I am highly satisfied working with this organization and
once again I am thankful to the organization.
INDEX
5
1. PREFACE 2
2. DECLARATION 3
3. ACKNOWLEDGEMENT 4-5
4. TABLE OF CONTENT 6
6. EXECUTIVE SUMMERY 7-8
7. COMPANY PROFILE 9-15
8. SAILANTS FEATURES 16-18
9. COURSES OF HCL CDC 19-33
10. COMPETITOR ANALYSIS OF HCL 34-51
CDC
11. SWOT ANALYSIS 52-53
12. NETWORK DISTRIBUTIONS 54-55
13. RESEARCH METHODOLOGY 56-58
14. FINDING 59-64
15. MARKET STRATEGY 65
16. SUGGESTION 66-67
17. CONCLUSION 68-69
18. BIBILOGRAPHY 70-71
19. ANNEXURE 72-75
6
HCL Info systems, India's premier information enabling and integration company, has
received the ISO 9001:2000 certification specifies requirements for a quality management
system where an organization needs to demonstrate its ability to consistently provide product
and services that meets customer and applicable regulatory requirements. ISO 9001:2000 also
aims to enhance customer satisfaction through the effective application of the system,
including processes for continual improvement of the system and the assurance of conformity
to customer and applicable regulatory requirement.
The menu of HCL Infosys, global services broadly covers IT consulting and professional
7
services in the area of vertical applications, technology integration, ERP implementation and
software development. This also includes a complete portfolio of systems and network
services for development. This also includes a complete portfolio of systems and network
services for Facilities Management, Helpdesks, Systems Supports and network and Internet
Implementation.
HCL Insys’ global customers include Samsung, Government of Singapore, and AMAL
insurance Jurong Port in Singapore and Malaysian’s BSN commercial bank, SIA, DBS bank,
Maybank life assurance charted semiconductors.
HCL Insys’ chosen platform of total technology integration lends itself to some very
significant alliances with the global leaders. Among its partner are HP for high end
AISCE/UNIX services and workstation and HP Open view network management solution;
Intel for PC and PC server building blocks; Microsoft,novell and SCO AG solutions; Red
hat ;Linux; Samsung; Pivota for CRM solution and ORACLE Sybase and Informix for
RDBMS platform.
Today the company has aligned its operations into five entities that offer seamless linkages
for the customers seeking entry into the wired world through total the Integration solution and
services.
The Managed Network Service offerings for corporates include VPNs, ASP offerings, Co
Location/ hosting, CDNs, security, corporate internet telephony solutions, technical and
consumer help desks, 24/7 Network Operations Centre monitoring and a host of value added
networking services. Consumer services include dialup PSTN/ISDN Internet access, Valufon
calling cards and VoIP telephony devices.
8
COMPANY PROFILE
Introduction of HCL
9
HCL CDC Dominates the IT space as a leader 58000 gifted professionals, a colossal US $5.0
billion turnover an international presence in 19 countries, and most impotently, a deep-
rooted commitment to innovate makes it a true technology giant.
As the fountainhead of the most significant pursuit of human mind, HCL believes only a
leader can transform us into a leader HCL CDC. Is an initiative that enables individuals to be
benefit industry ready IT.
In 1976, Shiv Nadar, quit an executive job with Delhi Cloth Mills (DCM) along with five of
his friends (Arjun Malhotra, Subhash Arora, Badam Kishore Kumar, T.V Bharadwaj & Arun
Kumar H) to start a new company, Microcomp Limited. The focus of the company was
design and manufacturing of scientific calculators. The venture provided its founders money
to start a company that focused on manufacturing computers. The company was renamed as
Hindustan Computers Limited (HCL) and received support from the Uttar Pradesh
government to setup their manufacturing in Nodia.
In 1981, NIIT was started to cater to the increasing demand in computer education. By
early 2000s, Nadar divested his stake in this venture The HCL Enterprise is one of India's
largest electronics, computing and information technology company. Based in Noida, near
Delhi, the company comprises two publicly listed Indian companies, HCL Technologies and
HCL Infosystems.
HCL was founded in 1976 by Shiv Nadar, Arjun Malhotra, Subhash Arora, Ajai Chowdhry,
DS Puri, & Yogesh Vaidya. HCL was focused on addressing the IT hardware market in India
for the first two decades of its existence with some sporadic activity in the global market.
On termination of the joint venture with HP in 1996, HCL became an enterprise which
comprises HCL Technologies (to address the global IT services market) and HCL
Infosystems (to address the Indian and APAC IT hardware market). HCL has since then
operated as a holding company.
HCL Info systems Ltd, India's premier information enabling company announced its latest
initiative to create highly skilled IT professionals across the country. The company ventured
into the field of IT career development with an objective to meet the increasingdemandfor
skilled professionals from organizations across the country
10
HCLcdc provide specially designed courses in high-end Software, Hardware and Networking
integration to groom students into industry-ready professionals. The company already has
operational HCLcdc in six cities, namely Delhi, Noida, Pune, Coimbatore, Meerut, and Agra,
and the company plans to set up similar centers overseas as well .
“HCLcdc courses have been designed keeping in mind the specific needs of modern day
organizations. Our mission is to transform our students into industry-ready professionals who
are ready to take on enterprise-wide IT deployment and integration assignments from the day
one, without the need for any further training by their prospective employers,” said Head,
HCL Career Development Centre, STM Eswar.
HCL is the largest IT Company in India that is focused exclusively on providing a
comprehensive range of ICT products, solutions and services to the customers in the domestic
market. HCL is also the largest PC manufacturer in India. The company has the largest
support and service network in India with 3,000+ professionals, all of whom have been
trained by the company in system and networking integration.
ABOUT HCL CDC
Introduction=
HCL Career Development Centre is an initiative that enables individuals to benefit from
HCL expertise in the space and become Industry ready IT professionals. HCL dominates the
IT space as a leader. 45,000 gifted professionals, a colossal US $4 Billion turnover, an
international presence in 17 countries, and most importantly a deep-rooted commitment to
innovate, makes it a true Technology Giant. HCL CDC career program equips a student to
meet emerging industry challenges with finesse and ease. Opportunities to grow with HCL
CDC are limitless, catapulting a student to high level controlling positions in Mega
Corporates. With top HCL professionals as the trainers, customised career programs, hands
on experience, state of art infrastructure and world class training program the student's career
graph is bound to follow a steep rise.
HCL CDCs provide specially designed courses in high-end software, hardware and
networking integration to groom students into industry-ready professionals. HCL CDCs also
offer placement support to all their students who excel in their academics and display a
remarkable performance during the course.
As the training arm of HCL Infosystems, HCL Career Development Centre (CDC) carries
forth a legacy of excellence spanning across more than three decades. HCL CDC is an
initiative that enables individuals and organisations to benefit from HCL's deep expertise in
the IT space.
Among the fastest growing IT education brands in India, HCL CDC offers a complete
spectrum of quality training programs on software, hardware, networking as well as global
certifications in association with leading IT organisations worldwide.
11
Mission of HCL CDC =To provide world class education and
services in order to enable our student to serve their student
better.
"In its pursuit of excellence", the company has developed a quality management system in
line with ISO 9001:2000 standards.
12
1.HCL HeritEdge = HCL CDC combines our heritage of excellence with cutting-edge IT
expertise across multiple IT domains.
2.
ISO 9001:2000 Certification = Our students share the benefit of ISO 9001:2000
certified training practices and procedures.Must have a attitude and be a self starter. The
right candidate will progress really fast within the organization.
6.Hands-on Training = We place major emphasis upon the application and practical
training aspect of IT training to make the students industry-ready from day one.
7.Widespread Network = HCL CDC has set up premier IT Training centres across the
geography of India and the network is growing at a rapid pace with ambitious global
expansion plans on the anvil.
13
.
Undergoing IT education in India has become quite customary. One can find numerous
number of IT institutes in the market. With the emerging trend of IT study in the country, IT
training centers have been mushrooming in India over the years. IT sector provides the most
advanced career option for various job seekers and expert and which is why IT education in
India has become an important study option for maximum number of students in the country.
As an IT aspirant, one has to choose the right IT institute of his choice and get enrolled there.
When it comes to a particular IT training institute a lot of questions come up upon students
minds. What bothers them particularly is whether they will avail of quality training program,
placement assistance, hands on training experience etc. HCL CDC as an IT training center
caters to all these queries of IT students. The training center has designed and developed a
unique IT study program for students who have a key interest in IT and computers.
14
HCL CDC has differentiated itself from other IT training institutes in India by imparting an
exceptional IT training program to its students. HCL CDC students hold a prestigious badge
as compared to other students from other IT training institutes. This is because HCL CDC
imparts IT study in a much technologically advanced mode. HCL CDC team keeps on
updating the latest technology content and tools so that its students avail of the best hands on
training experience during their training period.
HCL CDC is one of the top computer institutes in India which provides the right and targeted
IT study programs to IT aspirants. After getting trained at HCL CDC it is not a tough task for
an individual to get a job in any IT or Non IT sector. The CDC also provides facilities for
placement assistance to its students. Those students with an exceptional skill or proficiency
get offer letters from various blue chip companies even before course completion.
HCL CDC believes in producing only the best IT professionals who can easily fit in any
high-ranked IT company. This is the reason why HCL CDCS has devised, designed and
developed the most relevant IT study program for its students. HCL CDC team also keeps
improving its process so that they suit and adapt well with the changing market scenario.
Through continuous efforts and meticulous methodologies HCL CDC has proven itself as one
of the most reputed IT training institutes in India which impart the most relevant IT training
to the burgeoning number of IT students in the country.
15
SAILANTS FEATURES
HCL HeritEdge
Cutting-Edge Courseware
Global Alliances
International Recognition
Hands-on Training
Flexible Training Options
Widespread Network
Professional Employment Support
Life-Long Alumni Support
16
Global Education Alliances
O ur clients include:
Microsoft India
ICICI Prudential
Kirloskar
17
Government Training
O ur clients include:
Indian Space Research Organization (ISRO)
Directorate of Information Technology, Indian Air Force
Integrated Headquarters of Ministry of Defence
Western Naval Command (Indian Navy)
Reserve Bank of India (RBI)
Bharat Petroleum Corporation Limited (BPCL)
Hindustan Aeronautics Limited (HAL)
18
COURSES OF HCL CDC
HCL CDC mainly four types of course are provide.
(1) Hardware
(2) Software
(3) DATA Base course
(4) Soft skill course
(1) Hardware Course= In hardware six types of course are provide to our
student.
Name of course=
(1) HCE+ (HCL CERTIFIED ENTERPRISE ENGINEER.
(2) HCNE (NETWORK ENGINEER)
(3) HCSA (SYSTEM ADMINISTRATOR)
(4) HCSP (SYSTEM PROFESSIONAL)
(5) HCTS (TECHNOLOGY SPECILIST)
(6) Basic Hardware MODULAR
Detail of course =
19
Course Contents & Unique Features.
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCEE (known as HCE+). The various course contents are:
(2)HCNE (NETWORK ENGINEER)
With roles of an IT professionals not just constrained to one technology only, Industry
demands people to have al-round knowledge of Computer Hardware and Networking
Concepts ranging to various Technologies. The average salaries of such network
professionals which have done a complete course range to more than $90,000 per annum.
The course creates great job prospects for the candidates who have a keen inclination towards
making their career in managing IT Infrastructure along with their graduation such that when
they complete the course with graduation they are industry ready and the most sought after
professionals .
20
Course Contents & Unique Features
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCE plus. The various course contents are:
With the role of an IT professional not restricted to one technology alone, the industry
requires one to have all-round knowledge of computer hardware & networking concepts and
technologies The average salaries of such network professionals which have done a complete
course range to more than $90,000 per annum.
The course creates great job prospects for the candidates who have a keen inclination towards
making their career in managing IT Infrastructure along with their graduation such that when
they complete the course with graduation they are industry ready and the most sought after
professionals.
21
Course Contents & Unique Features
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCE plus. The various course contents are:
With the role of an IT professional not restricted to one technology alone, the industry
requires one to have all-round knowledge of computer hardware & networking concepts and
technologies. The average salaries of such network professionals which have done a complete
course range to more than $90,000 per annum.
The course creates great job prospects for the candidates who have a keen inclination towards
making their career in managing IT Infrastructure along with their graduation such that when
they complete the course with graduation they are industry ready and the most sought after
professionals
.
Course Contents & Unique Features
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCE plus. The various course contents are:
22
(5)HCTS (TECHNOLOGY SPECILIST)
HCTS stands for HCL Certified Technology Specialist.In Today's IT scenario, there is a huge
requirement of IT professionals with a firm grasp of Hardware and Networking Concepts.
With roles of an IT professionals not just constrained to one technology only, Industry
demands people to have al-round knowledge of various Client and Server Operating Systems
and Internetworking Concepts. The average salaries of such network professionals which
have done a complete course range to more than $90,000 per annum. The course is a great
value addition to the candidates who have completed their graduation in Applied Sciences
and Engineering, and IT field and gives a boost to the career to the professionals who are
already working in the field of networking having an experience of 1 to 2 years.
Course Contents & Unique Features
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCTS. The various course contents are:
Exit Profile
After completing the course the candidate can start his career as:
1. System Executive
2. Network Administrator
3. Support Engineer
4. Network Security Specialist
5. Junior Network Analyst
6. Junior System Analyst
23
Basic Modular
Five type of modular => (1) Basic Hardware
(2) CCNA
(3) MCSE
(4) RHCE
(5) Server Security
1. Basic Hardware =
In today's modern society, knowing how to use a computer has become a standard
criteria when looking for a job in developed countries so if you're not familiar with
computers you might want to consider computer hardware course to set you up in the
fast lane.
2. CCNA =
Passing the CCNA test indicates knowledge of networking for small to big enterprises. It also
confirms the ability to work in small businesses or organizations whose networks have fewer
than 100 nodes.
24
3. MCSE =
MCSE stands for Microsoft certified system engineer. It is a specialization in the field of
information technology.
4 .RHCE =
For Linux, there is a high demand coming in from companies like Infosys and Wipro, HCL
and TCS, which are just a few companies to talk about.
5 .Server Security =
Managed security services for dedicated servers include Cisco ASA hardware firewalls,
security patch managemen
25
2. SOFTWARE COURSES = In software four types of course are provide to hcl
cdc.
Detil of course =
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of .NET software development. This training course provides students with hands on
experience using Visual Studio to create dynamic web applications with the ASP.NET 3.5
Framework using C#.NET. Training also includes the implementation of window based
application using VB.NET and it also includes the working with WPF, LINQ, WCF and
WWF. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(.NET Track) course to bridge the gap of this demand and supply.
Course Contents & Unique Features
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee .NET Specialist
Exit Profile
1. Software Programmer
2. Software Develope
(2)HCSE + (JAVA TRACK)
26
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of JAVA software development. This training course provides students who are
interested in adding the Java programming language to their list of skills and for students who
are preparing for the Sun Certified Programmer for Java 2 Platform exam and who want to
develop enterprise applications that conform to the J2EE platform standards. The program is
geared towards training programmers specializing in the application of JavaServer Pages and
servlet technologies used to present Web services and dynamic Web content using Java 2
Platform, Enterprise Edition (J2EE technology). Taken into consideration HCL CDC has
design Hcl Certified Software Engineer (JAVA Track) course to bridge the gap of this
demand and supply .
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee Java Specialist.
1. Fundamental of Java 1.6
2. JDBC
3. RMI
4. Servlet & JSP
5. EJB 2.0 6. Sturts
Exit Profile
After completing the course the student is ready for a power packed job in IT market on
following profiles.
1 .Web Developer.
2. Window Developer.
3. Software Architect.
27
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(Oracle Track) course to bridge the gap of this demand and supply.
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee Oracle Specialist.
Exit Profile
After completing the course the student is ready for a power packed job in IT market on
following profiles.
1. Database Administrator
2. Database Performance Analyzer/Optimizer
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(Oracle Track) course to bridge the gap of this demand and supply.
28
Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee Oracle Specialist.
1. Introduction to 9i SQL
2. Oracle 9i: Programs with PL/SQL
3. Oracle 9i Forms Developer: Builds Internet Application
Exit Profile
After completing the course the student is ready for a power packed job in IT market on
following profiles.
2.
JAVA 1.4 / 1.6
3.
29
ORACLE 9i and 10g
4.
C Language
5.
MS Office 2007
30
Four type of data base course =
1. RACLE 9i
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(Oracle Track) course to bridge the gap of this demand and supply
.
Course Contents & Unique Features
1. Introduction to 9i SQL
2. Oracle 9i: Programs with PL/SQL
3. Oracle 9i Forms Developer: Builds Internet Application
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Oracle 10g Upgrade course to
meeting requirement of companies those who are looking for upgrading Oracle 9i to Oracle
10g
.
Course Contents & Unique Features
31
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with SQL Server 2005. Today, databases are an integral part
of every organization. Companies are looking to proficient manpower for same for on SQL
Server 2005. Taken into consideration HCL CDC has design modular course on SQL Server
2005 to bridge the gap of this demand and supply.
Exit Profile
After completing the course the student is ready for a power packed job in IT market on
following profiles.
In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of Database Administration with SQL Server 2008. As SQL Server 2008 is recently
launched by Microsoft, market is finding difficulty in finding trained manpower this. Taken
into consideration HCL CDC has design modular course on SQL Server 2008 to bridge the
gap of this demand and supply.
32
1. SmartKidz
33
Project title
34
Competitor of HCL CDC
In domestic market HCL CDC have many competitors. Some small player
also have competition in IT education sector.
Competitors Analysis
JETKING
Introduction = Jetking India’s hardware & networking Institute, having a presence in
India since 1947. Having been the first institute for training students set up in 1990, Jetking
35
has come a long way today with over 125 training centers, 2500 faculty members,
international academic partnerships and ISO 9001:2000 certification since 2003. With an
impressive training record of over 3,00,000 technical and non-technical students in Top-notch
national and international I.T. companies including IBM, HP, Zenith Computers Ltd,
Reliance, Samsung, Tata and Sify, Jetking is a market leader in Computer Hardware and
Networking training.
Jetking’s high quality, job-oriented courses coupled with its top-grade students, has earned it
the prestigious ISO 9000:2000 certification.
Infrastructure
Jetking firmly believes in the power of ‘Learning by Doing’ and thus ensures adequate and
latest infrastructure to support the courses it offers. At Jetking centers, all the computers are
equipped with top-of-the-line hardware and software. To maintain training quality, not more
than two students are assigned to a computer.
Each centre makes use of only licensed copies of software so that the operating system used
for training is flawless. For the CCNA Program, each student is provided with up-to- date
2600series and 1700 series routers.
For the MNA Program, we provide training on wireless networks using Cisco Aironet series
access points, bridges and wireless network adapters and also Linksys access points and
wireless adapters.
Quality infrastructure coupled with the latest technology and regular upgrades is a promise to
every student training at Jetking.
Jetking Edge
Every student who passes out of Jetking, possesses the ‘It’ factor most organizations look for.
That’s an additional edge which many other institutes fail to pack into their courses. How
does Jetking provide that edge.
36
JETKING OTHERS JETKING EDGE
100% job guarantee No clear guarantees Assured suitable job on course
completion
Centralized student Placement No organised placement Assured placement for all
process facility students.
Faculty trained & certified by Non-certified faculties Internationally benchmarked
Jetking corporate training centre teaching methodology
Unique Smartlab Plus teaching Traditional, one- Ease of learning for nontechnical
methodologyUnique Smartlab dimensional teaching students, ensures higher level of
Plus teaching methodology retention
English Speaking and Personality Little or no English Enhance your confidence. Better
Development. De-stressing via Speaking and Personality jobs & higher salary prospects.
Yoga Development. No Yoga The more you relax; the more
you learn
In-depth coverage of basic and Superficial coverage Strong foundation
digital electronics & micro-
processors
Simulated hands-on practice and No hands-on practice or Better exposure through real life
Computer Based Training (CBT) CBT examples
through video splitters
Use of Omnifirm from Heathkit No such facility Better practical training to
for fault simulation enhance troubleshooting skills
Country wide network Mostly local players A well established and nationally
recognised institution
ISO certified and Winner of Some are certified some Third party certification;
Maharashtra IT Award are non-certified consistency in teaching
methodology
Celebrating 60 years of existence Newcomers Strong industry leadership,
advantage in placement
Franchise
Jetking is Computer Hardware and Networking Training Institute – a pioneer in Hardware
and Networking Education with 62 years of combined experience in the Electronics and IT
industry.
Jetking has established more than 125 operational centers and 3500 faculties across the
country and has trained over 4,00,000 students who have moved on to carve a successful
career for themselves.
It was felicitated with the “Best Franchisor” award for the year 2007-08. It was also honoured
with ‘The Hall of Fame Franchisee Award’ for the year 2006 for excellence in Franchising
and Business. Further, it’s been ranked fourth in the list of 26 Hot Franchisees as per Outlook
Money magazine. The company has also been awarded ‘The Maharashtra IT Award’ for a
key role in Manpower activities in the year 2006-07.
37
Today, Jetking has grown from a Rs 8 crore to a Rs 200 crore company. Despite the down
turn in the market, Jetking has grown by 40 %. Besides catering to its retail walk-in clients, it
also initiates tie-ups with colleges and IT companies to derive value.
Courses
1. Modular
Certificate in Basic Electronics & Office Tools
Duration
170 hours (14 weeks)
This module provides the basic foundation for students with no technical knowledge and strength, the
38
fundamentals of students coming from technical backgrounds.
ANALOG
Soldering
Using Multimeter and Trainer Kit
Current and Voltage
Resistors and its connections
Ohm's Law
Voltage Rise and Voltage Drop
Inductor and Capacitor
Using Oscilloscope
Transformer
Semiconductor
PN Junction Diode
Half wave and Full wave Rectifier
Bridge Rectifier
Transistor
Power Supply - Introduction to SMPS
DIGITAL
MICROPROCESSOR
APPLICATION
MS office Installation
Configuring Mail Account in Mcrosoft Outlook
Familiarizing with Mcrosoft word
Mail Merge
Familiarizing with Microsoft Excel
Working with Formula, Functions and Charts
Pivot Table and Pivot chart
Working with Microsoft Powerpoint
39
Preparing Presentation
Project on Powerpoint
Names
Sentences
Translation (Food/Eating)
Nouns
Pronouns
Articles
Tenses
Interpersonal Skills
English Test
Paragraph Reading
Confusing Words
Translation (Weather)
Modals
Preposition
Active Passive Voice
2 . Modular
Duration
170 hours (14 weeks)
This module trains the student in the fundamentals of the operating system and PC hardware,
including assembling, fault tracking and support.
Fundamentals of PC
Microprocessor (Intel and AMD) and its Troubleshooting
Memory (DDRRAM, RDRAM, SDRAM) and its Troubleshooting
Motherboard (Intel, Gigabyte, Asus and MSI) and its Troubleshooting
Power Supply and its Troubleshooting
Hard Disk Drives (IDE and SATA)
CD ROM / CD Writer and its Troubleshooting
DVD Drives / Combo Drives and its Troubleshooting
I/O Ports and Devices
Keyboard and Mouse
40
Installation and Troubleshooting of Modems
Installation and Troubleshooting of Scanners
SCSI Drives
Monitor
Printer (DMP , DeskJet and Laserjet)
Laptop Troubleshooting
Configuring and Troubleshooting BIOS / CMOS Settings
PC Assembling and Disassembling
PC Maintenance and Troubleshooting
41
Installing Driver
English Test
Application Writing
Degree of Comparison
Words, Meaning & Sentences
Translation (Law)
Self Introduction & Handshake
General Conversation
Etiquette
General Sentences
3. MODULAR
Duration
170 hours (14 weeks)
This module covers all the essentials in the rapidly growing field of Computer Networking
with an in-depth exposure to Microsoft Windows Server 2008.
NETWORKING ESSENTIALS
Overview of Networking
Overview of Networking Components
Network Hardware
Transmission Media
LAN Topologies
Installing Structured Cabling
Networking technologies
802 Standards
Media Access
Ethernet
Other Network Architectures
Network Protocols
Switches and Bridges
Internetwork Connectivity Devices
TCP/IP Services and Application
IP Addresses
DHCP and Automatic IP Configuration
Host Names and FQDNs
Server (NetBIOS) Name Resolution TCP/IP Service
Client – Server Communication Layers
42
Network Server
Client/Server Systems
WANs and Remote Connectivity
NOS and working on Internet
Introduction to WAN Technologies
Advanced WAN Technologies
Remote Connectivity
Network Security
Testing and Troubleshooting Networks
Network Performance and Monitoring
Wireless Networking
General Sentences
Writing an Impressive Resume
English Test
News Paper Reading
Important Interview Questions
43
Business Process Outsourcing
Company Research
Mock Interview
Role Plays
4. Modular
Duration
210 hours (16 weeks)
This is the final module wherein the students get advanced training in key technologies such
as Linux and Cisco.
Overview of Linux
Installation of Linux
Linux Advanced File System Management
Bash Shell
Standard I/O and Pipes
String Processing
Vim Advanced Text Editor
Bash Shell Scripting
Mailing and Basic Networking
Configuration and Installation of Hardware devices
Linux File security
Network Configuration
RED Hat Package Manager
Kernel Services and Configuration
System Monitoring
CCNA
44
Managing Network Environment
Catalyst 2900 Switch Operation
Virtual LAN (IPSEC and SSL)
VP
ACADEMIC PARTNERS
ABOUT APTECH
Introduction - Aptech Limited is a global retail & corporate training solutions provider
headquartered in Mumbai, India, with a presence across 5 continents.
45
The company commenced its IT training business in 1986. A pioneer in IT and animation
education, over the years, Aptech Limited has trained over 5 million students.
Aptech Computer Education has a wide range of courses, maintains education standards &
provides placement assistance.
Aptech Limited has grown & diversified into various education-related businesses. It is listed
on the BSE & NSE.
RETAIL BUSINESSES PARTNERS
COURSE OF APTECH
1. ACCP CAREER COURSES - To become a complete IT professional.
46
2. ACTS CAREER COURSES- Microsoft .NET Platform, Sun Java.
3. Sun Oracle & Red Hat Linux Certification course.
4. Short term course- 1. Programming Languages – C, C++, C#, ASP.
2. Database - SQL 2000, ACCESS2000.
47
COMPONENTS OF PARAMETRES VS COMPETITORS
(SCALE 1 TO 5)
INFRASTRUCTURE
INDUSTRY INTERFACE
PLACEMENT ASSISTANCE
FACULTIES
48
12 Teaching style to 4.5 3.5 4 3 3 3
trainers
13 Real time exposure 4.5 4 3 3.5 3 3
& knowledge
LOCATION
14 Conveyance facilities 5 5 5 5 5 4
to/from centre
15 Service centre & 4. 4.5 4.5 4.5 4.5 4.5
accessory service 5
available
PRICE
16 COURSE 4 4 4 4 4 4
CONTENTS
17 Brand name & 4.5 3.5 3.5 3 3 3.5
global Certification
18 Strength of courses 4 3.5 3.5 3 3 3.5
19 Relevant of industry 4 3.5 3.5 3 3.5 3.5
needs
20 Training cost 4.5 4 4 3.5 3 3
involved
49
Disadvantage of HCL CDC
1. New in the market.
2. High fees structure.
3. Not a proper planning for future.
4. Long time duration of courses.
Disadvantage of Jet-king
ADVANTAGE OF APTECH
1. APTECH is only for the run a program by B.sc computer application. It is
collaboration with university.
2. Choice-Based Credit System.
DISADVANTAGE OF APTECH
50
1. Few courses in Aptech institute.
2. Not a provide a industrial training.
3. Few training center.
STRENGTH OF APTECH
1. 10 training center in big city.
2. 2000 faculty member,
3. 5000000 pass out the student in APTECH computer education.
51
Swot analysis of HCL CDC
52
weakness :- 1. New in this field.
2. High price for some IT and non IT course.
3. Less strength of marketing team.
Threats:-
1. Lots of player in this field.
2. High course price .
3. Less number of job in market
4. Existence of established player .niit & aptech.
53
Network distribution of HCL CDC
54
55
RESEARCH METHODOLOGY
56
RESEARCH PROBLEM
HCL CDC Corporate selling and feedback and market share of HCL CDC and
compared to other institute.
The business of HCL CDC and the company through its researchers wants to
know the potential in order to expand and retain its market share.
RESEARCH DESIGN
Determined the Information Sources: The researcher gathered data through
secondary sources.
DATA COLLECTION
The researcher collected information through the official websites, magazines and
journals.
DEVELOPED THE RESEARCH FRAME:
This included deciding upon various aspects for the project on which the entire research
is based. The research frame included:
NATURE OF STUDY
The project on which the researcher worked is descriptive and inferential in nature.
DATA SOURCE:
The researcher took the help of both primary as well as secondary sources. Secondary
sources being interaction with various IT people of the selected and has been chosen for
the research by the researcher. Secondary sources being the internet as the medium and
the official sites of the companies of IT sectors and corporate selling and feedback of
HCL CDC.
INSTRUMENT USED
57
The researcher for the research used a Questionnaire cum Schedule for market research
for both the segments horizontal and vertical. The Questionnaire was prepared by the
researcher and Schedule was provided by the company in which the researcher did its
research report.
SAMPLE SIZE
Sample size for the research is fixed. It counts to 100.. That is the HCL CDC companies and
corporate selling and feed of HCL CDC in comparison between other institute..
58
Q.1 Technical and Non technical students ?
59
STUDENT
30%
TECHNICAL
NON TECHNICAL
70%
INTERPRETATION
There is looking above pie chart depicting the technical and non-technical
analysis. We are interpreted from above pie chart that thing is a 70%
students are from non-technical field and other thing is that only 30%
students are from technical field.
60
MOST LIKE INSTITUTE
21%
24%
HCL CDC
29%
JETKING
NIIT
APTECH
27%
INTERPRETATION
The above graph depicting that 28% of students prefer HCL CDC as compared to 27% of
JETKING, 2O% of NIIT, 13% of APTECH. So here we are interpreted HCL CDC have a big sound
in technical education in market.
Q.3 Rate HCL CDC training quality and other institutes you like on
following parameters?
Very good
Good
Average
Poor
7%
43%
61
INTERPRETATION
In the above graph show the 43% students with HCLcdc has been very good.
Their experience was on the basis of high quality products offered by HCLcdc.
Q.4 I am satisfied with the price I pay fee or training and the
quality I am getting from HCL CDC?
Agree
Neither agree not disagree
Disagree
4th Qtr
60%
INTERPRETATION
As per the research, 53% students are satisfied with the price and the quality
they are getting from HCLcdc center.
Q.5 if you should choose hcl cdc course which element you consider
those indicate below for your future benefits?
Future Benefits
30%
Job assurance
20% 14% Job assistance
Good quality traing
Affordable
36%
62
INTERPRETATION
The above pie chart is depicting future benefits of HCL CDC. There is a four kind of
future benefits provide by HCL CDC. So look that following four elements a high rate is
the job assurance like 36%, students are preferred. One other thing is one element very
Course opportunity
17%
38%
INTERPRETATION
The above pie chart is depicting the course opportunity and demand in market. So we are
interpreted from above pie chart HCL CDC have extraordinary course available that’s
why the demand of HCL CDC is escalate and become a more qualitiable course than
other like 38%.
Q.7According to you, How you are aware with name of HCL CDC a
while?
63
Awareness
22% 12%
17% 10 years
5 years
1 yers
I don’t know
49%
INTERPRETATION
Here from above pie chart is indicating the awareness of HCL CDC in market. So we are
interpreted from different opinion of students, so we know that from this opinion 49% of
the students are gave a awareness of HCL CDC a stay a while in market.
INTERPRETATION
Here the pie chart is clearly showed that 39% of HCL CDC and 32% of JETKING and
16% of NIIT and 13% of APTECH so we should go in HCL CDC.
Q.9 you can see HCL cdc give you better future? YES/NO.
64
Better Future
38%
YES
NO
63%
INTERPRETATION =
Here the result of HCL CDC clearly near 70% with YES and 30% NO by the marketing
analysis . After analysis of HCL CDC this pie chart shows that we will get bright future
from HCL CDC.
Strategy
65
and corporate goals. They should flow from the firm's mission
statement. They are also influenced by a range of micro
environmental factors.
66
SUGGESTION
1. The company needs to open some new branches for reaching our services
to every segment.
67
7. Management must be flexible and must have better coordination and
future.
68
I would like to conclude here on this market research analysis of HCL
CDC, put the some conclusion below like
I identified everything from market analysis and derive the HCL CDC is
the more superior than other IT institute in technical education.
The objective of this phase to include all the facts and findings and our
suggestion from which company can increase its sale and came to know
strategies about their competatior.
And most of the institutes use branding for their product so HCL CDC
should has branding in local market as well in national market .
HCL CDC should also provide short term courses with their networking
and other program.
69
70
Following sources have been undertaken while competing summer training,
here is a glimpse:
WEB: -
REFERENCES:
1. Business World
71
2. India Today
72
A Questionnaire which was prepared as per the market survey requirement
essential in the course of summer training title “COMPETITOR
ANALYSIS OF HCL CDC” is as under:
Address: -
__________________________________________________________
Nontechnical student
IIHT
APTECH
73
Q.4 I am satisfied with the price I pay fees or training and the quality
I am getting from HCLcdc?
Agree
Neither agree or disagree
Disagree
Neither agree nor disagree
Q.5 if you should choose hcl cdc course which element you consider those
Job assurance
Job assistance
Affordable
d) None of above
74
Q.7According to you how long old are you aware with name of HCL
CDC?
> 10 yrs.
> 5 yrs.
> 1 yrs.
HCL CDC
JET-KING
NIIT
APTECH
Q.9 you can see HCL CDC give you better future?
YES
NO
CDC?
We would like to be associated with you Thanking you for your cooperation.
75
76