Scribd
Upload
98 views8 pages

Organization Development and Change

This document discusses the initial steps of an organizational change process facilitated by an OD (organization development) practitioner. It covers entering and contracting with a client organization, including clarifying the issue to be addressed, determining who the relevant clients are within the organization, and selecting an appropriate consultant. Elements of an effective proposal and contract are outlined, such as goals, an action plan, responsibilities, strategies, fees and terms. Interpersonal issues that can arise during the entry stage, for both the client and practitioner, are also summarized.

Uploaded by

Vaibhav Garg
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
98 views8 pages

Organization Development and Change

This document discusses the initial steps of an organizational change process facilitated by an OD (organization development) practitioner. It covers entering and contracting with a client organization, including clarifying the issue to be addressed, determining who the relevant clients are within the organization, and selecting an appropriate consultant. Elements of an effective proposal and contract are outlined, such as goals, an action plan, responsibilities, strategies, fees and terms. Interpersonal issues that can arise during the entry stage, for both the client and practitioner, are also summarized.

Uploaded by

Vaibhav Garg
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 8

Organization Development and Change

Entering and Contracting


Learning Objectives

• To describe the steps associated with


starting a planned change process
• To reinforce the definition of an OD
practitioner as anyone who is helping a
system to make planned change

Cummings & Worley, 8e 4-2


(c)2005 Thomson/South-Western
Types of OD Practitioner
• Stabilizer- forced upon practioner
• Cheerleader-motivational,non
confrontational
• Analyzer-efficiency, authoritative,
confrontational,expert,individual satisfaction
not as important
• Persuader-morale,low risk, avoids conflictss
Cummings & Worley, 8e 4-3
(c)2005 Thomson/South-Western
The Entering Process
• Clarifying the Organizational Issue
– Presenting Problem
– Symptoms
• Determining the Relevant Client
– Working power and authority
– Multiple clients -- multiple contracts
• Selecting a Consultant
– Expertise and experience

Cummings & Worley, 8e 4-4


(c)2005 Thomson/South-Western
Why Clients want OD
Interventions
• To help make management decisions
• To make collaborative decisions
• Legitimising informal systems
• Become responsive to valid data
• “Disagreeing in harmony”
• Examine leadership and management
practices.
Cummings & Worley, 8e 4-5
(c)2005 Thomson/South-Western
Elements of an Effective
Proposal
Content Description
Goals of Proposed
Descriptive, clear, and concise goals to be achieved
Effort
Recommended Description of 1) diagnosis, 2) data analysis process,
Action Plan 3) feedback process, and 4) action-planning process
Specification of What will various leaders, including the OD
Responsibilities practitioner, be held accountable for?
Strategy for Provide change strategies, including
Achieving the education/training, political influence, structural
Desired State interventions, and confrontation of resistance.
Fees, terms, and Outline fees and expenses associated with the
conditions project

Cummings & Worley, 8e 4-6


(c)2005 Thomson/South-Western
Elements of an Effective Contract
• Mutual expectations are clear
– Outcomes and deliverables
– Publishing cases and results
– Involvement of stakeholders
• Time and Resources
– Access to client, managers, members
– Access to information
• Ground Rules
– Confidentiality
Cummings & Worley, 8e 4-7
(c)2005 Thomson/South-Western
Interpersonal Issues of Entry
• Client Issues
– Exposed and Vulnerable
– Inadequate
– Fear of losing control
• OD Practitioner Issues
– Empathy
– Worthiness and Competency
– Dependency
– Overidentification
Cummings & Worley, 8e 4-8
(c)2005 Thomson/South-Western

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy