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Process - Shift Handover

This document outlines the process for shift handovers between dispatch staff. It details the objective to ensure relevant information is shared between shifts and all work is distributed to the appropriate officer. The scope applies to all dispatch staff, and records of various shift logs and checklists must be retained for 6 months to 1 year. The process flow explains that during handovers, staff should review log book and roster entries, conduct a briefing on important events, and ensure all work is handed over to the incoming shift before departing.

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242 views5 pages

Process - Shift Handover

This document outlines the process for shift handovers between dispatch staff. It details the objective to ensure relevant information is shared between shifts and all work is distributed to the appropriate officer. The scope applies to all dispatch staff, and records of various shift logs and checklists must be retained for 6 months to 1 year. The process flow explains that during handovers, staff should review log book and roster entries, conduct a briefing on important events, and ensure all work is handed over to the incoming shift before departing.

Uploaded by

neerajsadana
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Process for Shift Handover

Process for Shift Handover Process


DIS-SHO-P-01 Ver: 0.0 dated 25-Jan-10 Page 2 of 5
Process for Shift Handover Process

Objective:
To ensure: Handover between two shifts is streamlined and all relevant information is shared.





2 Scope:

Applicable to: All Dispatch staff.
Start Point: #eport to Dispatch office as per Shift time.
nd Point: Distribute the work to the Officer

3 Records:

Record
Number
Record
TitIe
(exceI
sheet
name)
FiIe
Name
(FoIder
name)
Location of Record
(Drive)
ResponsibiIity Retentio
n Period
DS-
SHO-F-
01
#oster
#oster.xl
s
http://engineering.airlines.com/fdd/def
ault.aspx (Under the Flight
Dispatch Documentation tab)
DGM Flight Dispatch 6 months
DS-
SHO-F-
02
Logbook Logbook CFDU/ DCC locations office
#egional Manager/
Designate n-Charge
6 months
DS-
SHO-F-
03
#adio
Logbook
#adio
Logbook
DCC locations office
#egional Manager/
Designate n-Charge
6 months
DS-
SHO-F-
04
Shift
Handover
Checklist
(Dispatch
Coordination
Cell)
Shift
handover
DCC locations office
#egional Manager/
Designate n-Charge
1 month
DS-
SHO-F-
05
Shift
Handover
Checklist
(Central
Flight
Dispatch
Unit)
Shift
handover
CFDU office
#egional Manager/
Designate n-Charge
1 month
Process for Shift Handover Process
DIS-SHO-P-01 Ver: 0.0 dated 25-Jan-10 Page 3 of 5
Process Metrics:
Parameter OperationaI
Definition
Standard of
Performance
Method of
Measurement
ResponsibiIity Frequency
A
A

5 Process FIow:
On next page
Process for Shift Handover Process
DIS-SHO-P-01 Ver: 0.0 dated 25-Jan-10 Page 4 of 5
Take Han
#efer to
entries m
cla
Conduct br
#eport at D
cell as
#efer
Log Book
#oster

Process for Shift Handover Process


DIS-SHO-P-01 Ver: 0.0 dated 25-Jan-10 Page 5 of 5
Take Han
#efer to
entries m
clar
#eporting
Log Book
Handover o
for the im
next shift
departin
#oster

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