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SCCM Troubleshooting

The document discusses log files and troubleshooting tools for System Center Configuration Manager. It includes an Excel spreadsheet listing Configuration Manager log files with information on the component, file name, description, and location. It also describes the Trace32 and Client Spy tools included in the Configuration Manager toolkit for analyzing log files and troubleshooting client issues. Finally, it directs the user to Microsoft's technical documentation site for comprehensive Configuration Manager troubleshooting information.

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Petcu Mihai
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134 views2 pages

SCCM Troubleshooting

The document discusses log files and troubleshooting tools for System Center Configuration Manager. It includes an Excel spreadsheet listing Configuration Manager log files with information on the component, file name, description, and location. It also describes the Trace32 and Client Spy tools included in the Configuration Manager toolkit for analyzing log files and troubleshooting client issues. Finally, it directs the user to Microsoft's technical documentation site for comprehensive Configuration Manager troubleshooting information.

Uploaded by

Petcu Mihai
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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System Center Configuration Manager Training - Troubleshooting

System Center Configuration Manager Log Files see included Excel spreadsheet Included with this course is an Excel spreadsheet that provides you with a list of just about every log file that you will run across as you deploy System Center Configuration Manager in your environment. By default, this log file list is sorted by the name of the log file and includes the following information: Component. Indicates the component that uses the log file. Many log files are SCCM site server role-specific, and this is reflected here. For log files that are general to a site server or client, this column simply indicates site server or client. Log file name. The name of the log file, without the .log extension. Description. From Microsofts documentation, a description of the log file. Client log file location. If the log file pertains to a client, this column identifies the directory in which youll find the log file on the client. Site server log file location. If the log file pertains to a site server, this column identifies the location of the file.

At first, you may wonder how a log file can exist on both a client and a site server. Bear in mind that, in many cases, a site server is also a client and will have client log files. In some cases, a client-oriented log file stored on a site server will be located in a different location than the same file on a regular client. Note that this log file list pertains only to 32-bit clients and servers. If you have 64-bit clients, log file locations may differ. This file is presented to you in Excel so that you can easily sort by different columns if you like.

SCCM Toolkit http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=948e477e-fd3b4a09-9015-141683c7ad5f Included in the SCCM toolkit is a utility called Trace32, a powerful and extraordinarily useful log file analyzer. SCCM log files can be intimidating and difficult to traverse if you try to use them with a simple text editor. Trace32 provides you with at-a-glance log file analysis, including red bars that highlight errors and easier ways to determine the time at which a particular event was written to a log. The toolkit also includes a tool called Client Spy which is a tool that can help troubleshoot issues related to software distribution, inventory, and software metering on Configuration Manager 2007 clients. Status Information in the SCCM Console A few times in the course, you got to see me use the status node in the SCCM Console to get a look at status messages that can denote success or failure of a particular component or service. Make sure to explore this node in your own environment as it can provide you with invaluable insight into the health of your SCCM infrastructure. Microsoft SCCM Troubleshooting Information Microsoft maintains a complete SCCM troubleshooting guide at http://technet.microsoft.com/en-ca/library/bb632812.aspx. Troubleshooting tips are provided for every SCCM component.

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