This document provides an overview of the newspaper industry in India and Kerala, as well as details of an organization study conducted at Kerala Kaumudi (P) Ltd. Specifically:
- India has the 2nd largest newspaper market in the world. Kerala has one of the highest newspaper readership rates globally.
- The organization study was conducted to understand the functions, duties, and structure of each department at Kerala Kaumudi (P) Ltd and evaluate how effectively the organization structure achieves its objectives.
- Primary data collection methods included interviews and observation, while secondary sources included company records and publications. The study was limited by time constraints and restricted access to some company information.
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Organization Study-To Print
This document provides an overview of the newspaper industry in India and Kerala, as well as details of an organization study conducted at Kerala Kaumudi (P) Ltd. Specifically:
- India has the 2nd largest newspaper market in the world. Kerala has one of the highest newspaper readership rates globally.
- The organization study was conducted to understand the functions, duties, and structure of each department at Kerala Kaumudi (P) Ltd and evaluate how effectively the organization structure achieves its objectives.
- Primary data collection methods included interviews and observation, while secondary sources included company records and publications. The study was limited by time constraints and restricted access to some company information.
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Organization Study on Kerala Kaumudi (P) Ltd
Institute of Management in Kerala
CHAPTER I INTRODUCTION
STATEMENT OF THE PROBLEM SCOPE OF THE STUDY OBJECTIVES OF THE STUDY RESEARCH METHODOLOGY LIMITATIONS OF THE STUDY CHAPTERISATION Organization Study on Kerala Kaumudi (P) Ltd
Institute of Management in Kerala INTRODUCTION
The press, as a technological invention or as a political medium, plays a major role in the definition of the reality for the individual as well as for a nation; The newspaper press rises to a powerful institution in the development of civilization; it is the medium for exchange of ideas and it facilitates the time-and space-binding activities of the society. The first printing press was imported into Bombay as early as 1670 by the Parsi business man, Bhimjee Parikh, it has more than a 100 years before the first newspaper was printed.
India has emerged as the second largest market for newspapers in the world with a daily circulation of 88.9 million copies.
Kerala has a rate of newspaper readership that is among the highest in the world and plenty of never-ending political arguments. In Kerala, there are approximately 1576 newspapers in circulation! Among these, only a few newspapers are widely circulated with a good number of readers. The major newspapers in Kerala include Malayala Manorama, Mathrubhumi, Kerala Kaumudi and Deshabhimani.
This organization study has been conducted in Kerala Kaumudi (P) Ltd. Kerala Kaumudi, the greatest growing Malayalam daily, owes its genesis in 1911, to the visionary, Shri C V Kunjuraman. Kerala Kaumudi became a daily news paper on 1 st November 1940. From its humble beginning as a single edition news paper of Thiruvananthapuram, Kerala Kaumudi has spread out to cover other parts of the state and the country with editions from Kollam, Alappuzha, Kottayam, Cochin, Thrissur, Kozhikodu, Kannur, Bangalore and Gulf.
STATEMENT OF THE PROBLEM Kerala Kaumui is a Malayalam daily which provides truthful news. Kerala Kaumudi (P) Ltd consists of all functional departments and thereby gets an idea about all departments. So an organization study was conducted at Kerala Kaumudi (P) Ltd with an aim of getting awareness of their functioning and final procedures of that organization.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 3
SCOPE OF THE STUDY
The Organization Study on at Kerala Kaumudi (P) Ltd offers great scope to Kerala Kaumudi (P) Ltd in some areas where they are considered weak. The scope of the study also extends to other media companies and future researchers. The study helps in bridging gap between the theory and practice of management.
OBJECTIVES OF THE STUDY
1. To identify the functions, duties, responsibilities and maintenance of each departments.
2. To verify how far the organization structure is successful in accomplishing the objectives of Kerala Kaumudi (P) Ltd
RESEARCH METHODOLOGY
The organization study at Kerala Kaumudi (P) Ltd is descriptive in nature. For the purpose of this study data were collected from primary and secondary sources.
The primary sources include observation and structured or semi structured interviews with the department heads. Secondary sources include internal records which comprise company records, newspaper articles, cyber space information and all reference material available during the period of study.
LIMITATIONS OF THE STUDY
1. An in-depth study was not possible because the time limit was the main constraint.
2. Since Kerala Kaumudi (P) Ltd, is a private sector company, access to some important information was restricted. This made some difficulties during the time of analysis.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 4
CHAPTERISATION
Chapter I gives an introduction to the study. This chapter includes statement of the problem, scope and objectives of the study, research methodology and limitations of the study.
Chapter II deals with the profile of News paper industry.
Chapter III presents the history and profile of Kerala Kaumudi (P) Ltd-where this work has been carried out and the product line of the company.
Chapter IV outlines the organization structure and overall administration of the company. The purpose of this chapter is to give a good picture of the company bureaucracy.
Chapter V deals with the departmental details of Kerala Kaumudi (P) Ltd. This chapter discusses the structure, Duties and responsibilities of each department of Kerala Kaumudi (P) Ltd.
Chapter VI presents SWOT (Strength-Weaknesses-Opportunities-Threat) analysis of the company.
Chapter VII deals with the Findings, Conclusion and suggestions of the study. Organization Study on Kerala Kaumudi (P) Ltd
Institute of Management in Kerala
CHAPTER II INDUSTRY PROFILE Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 6 INDUSTRY PROFILE When newspapers and magazines are combined, print is the world's largest advertising medium. An increase in the newspaper sale has been witnessed in almost all continents including Asia, Europe, Africa and South America except North America, which registered a decline in the sales. Global newspaper sales rose 2.3% in 2006, India grew 13 %. Advertising revenues in paid dailies had been found up 3.77 per cent. China, Japan and India account for 60 of the worlds 100 best-selling dailies while the five largest markets for newspapers are China, India, Japan, the US and Germany. INDIAN NEWSPAPER BUSINESS In India, over 150 million individuals read a newspaper each day. One factor that has resulted in making the print media ever-more popular is the fact that India is a country of many diverse languages and more than a thousand different dialects. In a country of 1.1 billion, there is more room for the newspaper industry to grow, as the rural areas are largely untapped. To propel the newspaper growth in India, 26 per cent foreign direct investment allowed in print media in 2002. Due to a hike in FDI limits in the newspaper publishing sector a lot more action is likely to be seen from the global players wanting to invest in this sector. Press Council of India
Press Council of India (PCI) is a statutory autonomous body established in 1966 by the Parliament on the recommendations of the First Press Commission for the purpose of preserving the freedom of the press, and of maintaining and improving the standards of newspapers and news agencies in India. The Council is headed by a Chairman, who is nominated by a Committee consisting of Chairman of Council of States (Rajya Sabha), the Speaker of the House of the People (Lok Sabha), and a person elected from amongst the Members of the Press Council. The decision of the Council cannot be questioned in any court of law.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 7 National Press Day The 16th of November is symbolic of a free and responsible press in India. This was the day on which the Press Council of India started functioning.
Indlun Newspuper Soclety
The Indian and Eastern Newspaper Society, now renamed as The Indian Newspaper Society, enjoys a unique position as the accredited spokesman of the newspaper industry. From newsprint to advertising, from licenses for machinery to freedom of the Press, INS today is involved in many spheres of activities.
5eglstrur of Newspupers for Indlu The Office of the Registrar of Newspapers for India, more popularly known as RNI came into being on 1 st July, 1956, on the recommendation of the First Press Commission in 1953 and by amending the Press and Registration of Books Act 1867. The Office of the Registrar of Newspapers for India is headquartered in New Delhi, and has three regional offices at Calcutta, Mumbai and Chennai to cater to the needs of publishers in all corners of the country. RNI compiles and maintains a Register of Newspapers containing particulars about all the newspapers published. It informs the District Magistrates about availability of titles to intending publishers for filing declaration and issues Certificate of Registration to the newspaper. It ensures that newspapers are published in accordance with the provisions of the Press and Registration of Books Act 1867. STA5TING A PAPE5: Printing and publishing of newspapers and periodicals within India are governed by the Press and Registration of Books Act, 1867 and the Registration of Newspapers (Central) Rules, 1956. According to the Act, no newspaper or periodical should bear a title which is the same or similar to any other newspaper or periodical already being published, either in the same language or in the same State, unless the latter is also owned by the same person. In order to ensure compliance of this condition, the Government of India has appointed the Registrar of Newspapers, also called the Press Registrar, who maintains a register of newspapers and periodicals published in India. After verification Press Registrar allots a RNI Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 8 Number. After allotment of this number only the Publishers get the authority to publish the paper. [This RNI Number must be shown in every newspaper].
Table 2.1 The Press In India In 2005-06: at a glance
The ABC founded in 1948 is a not for profit, voluntary organization consisting of Publishers, Advertisers and Advertising Agencies. It has done pioneering work in developing audit procedures to verify the circulation data published by those newspapers and periodicals which have earned the right to display its emblem. The Bureau issues ABC certificates every six months to those publishers whose circulation figures confirm to the rules and regulations as set out by the Bureau.
Nutlonul 5eudershlp Studles Councll
It is constituted by Advertising Agencies Association of India, Audit Bureau of Circulations & Indian Newspaper Society. The National Readership Study 2006 (NRS 2006) in India is the largest survey of its kind in the world, with a sample size of 2,84,373 house-to-house interviews to measure the media exposure and consumer product penetration in both urban and rural India and of course the estimated readership of publications. The study covers 535 publications of which 230 are dailies and 305 are magazines. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 9 NEWS PAPER BUSINESS IN KERALA Kerala has a rate of newspaper readership that is among the highest in the world. In Kerala, there are approximately 1576 newspapers in circulation! Among these, only a few newspapers are widely circulated with a good number of readers.
List of Leading Malayalam Language Newspapers Malayala Manorama first appeared on 14th March 1890, as a weekly, currently has a readership of over 15 million, with a circulation base of over 7.4 million copies.Manorama is Kerala's largest selling and most widely read newspaper. Mathrubhumi: The first copy of Mathrubhumi went to press on 18th of March 1923. Mathrubhumi today is the second most circulated newspaper in Kerala. It is published from Calicut, Thiruvananthapuram, Kottayam, Ernakulam, Thrissur, Kannur, Palakkad, Malappuram and Kollam besides from Chennnai, Bangalore, Mumbai and New Delhi It has a circulation of over 13 lakhs and its readership is around 75 lakhs. Desabhimani is a Malayalam newspaper run by Communist Party of India (Marxist). Started as a weekly in 1942 and converted to a daily in 1946. Deshabhimani now has six different editions: Kozhikode, Kochi, Thiruvananthapuram, Kannur, Kottayam and Trichur. Kerala Kaumudi is a popular Malayalam newspaper, founded in 1911. Published from Thiruvananthapuram, Kollam, Alappuzha, Kochi, Kozhikode, Kannur in Kerala and Bangalore, Kerala Kaumudi is the fourth most circulated Malayalam daily. The paper has online editions in Malayalam and English that are updated twice daily. Deepika is one of the oldest newspapers published in India.. The first issue came out on 1887 April 15. Deepika publishes editions from Kottayam, Kochi, Kannur, Thrissur, Thiruvananthapuram and Kozhikode Other dailies in circulation include Madhyamam, Thejas Mangalam, Janayugam, Varthamanam, Chandrika, Janmabhumi, Sirajdaily, and Grihasree. Organization Study on Kerala Kaumudi (P) Ltd
Institute of Management in Kerala
CHAPTER III
COMPANY PROFILE PRODUCT PROFILE Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 11 COMPANY PROFILE Kerala Kaumudi, the fastest growing Malayalam daily, owes its genesis in 1911, to the visionary, Shri C V Kunjuraman, a man of letters and a teacher. He was also a reversed intellectual, social reformist and a true revolutionary in both letter and sprit. Under his inspiring leadership, Kerala Kaumudi has set high standards in journalism.
Inspiring leadership
Kerala Kaumudi shot into limelight following the Quit India Movement. The term Kaumudi implies moonlight that blossoms the water lily. In other words, Kerala Kaumudi enlightens the entire keralites. Truly speaking, Kerala Kaumudi spearheaded with a missionary zeal to enlighten the underprivileged and downtrodden masses in the society. Shri K Sukumaran became the embodiment of Kaumudi-the full moon in enlightening the masses in the moon balanced green of Kerala. This is an apt interpretation of Kerala Kaumudi.
Because of its fearless unbiased editorials and relentless dedication, the term Kerala Kaumudi becomes immortal and permanently etched in the minds of common man. And it is precisely these qualities that prompted the nation to confer on the founder Editor P Sukumaran, one of its highest civilian honours, the prestigious Padmabhushan. The Kerala Kaumudi legacy has been its constant pursuit for truth and unparalleled excellence in Journalism.
Kerala Kaumudi became a daily news paper on 1 st November 1940. From its humble beginning as a single edition news paper of Thiruvananthapuram, Kerala Kaumudi has spread out to cover other parts of the state and the country with editions from Kollam, Alappuzha, Kottayam, Cochin, Thrissur, Kozhikodu, Kannur, Bangalore and Gulf. Now Kerala Kaumudi is celebrating its 96 years of publication
Pioneer Kerala Kaumudi is the first newspaper to introduce Investigative Journalism under the dynamic leadership of its Founder-editor, Padmabhushan K Sukumaran. It was the first among the newspapers in Kerala to introduce new technologies like photo type setting, cable transmission and computerized accounting. It was also one among the first few news papers to launch an internet edition. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 12 REGISTERED OFFICE
The registered office of the company named Kaumudi Buildings is located at Pettah, a developed part in Thiruvananthapuram city. It is the place where the administration of the company is being carried out.
VISION AND MISSION
Shri C V Kunjuraman started Kerala Kaumudi as a weekly in 1911 with a vision to spread over the principles of Sreenarayana Guru. Kerala Kaumudi spearheaded with a missionary zeal to enlighten the underprivileged and downtrodden masses in the society. Kerala Kaumudi has always worked for the development of society with its Forth right news and fearless views. Stress on credibility and unbiased reporting which is the motto of the Kerala Kaumudi since 1911.
OBJECTIVES OF THE COMPANY
1. To carry on business of proprietors and publishers of news paper, journals, magazines, periodicals, books and pamphlets and other literary works and undertakings.
2. To understand and execute any trusts or to act as trustees or to do any other such act as may seen desirable or beneficial whether with or without consideration.
3. To establish, maintain and promote any agency or branch offices of the company in India or elsewhere and to regulate the same or discontinue the same.
4. To promote any other company or companies for the purpose of acquiring any privilege, concession, property or assets of any person, firm or undertakings or other rights and liabilities of such other company or companies or concerns or business as the case may be as conductive to or beneficial for the purpose of the company.
CIRCULATION AND READERSHIP
Total circulation of Kerala Kaumudi daily comes around 1.5 lakhs and flash around 2.5 lakhs. Today Kerala Kaumudi has 2.5 million strong readerships. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 13 SHARE CAPITAL The authorized capital of the Company is Rs 30,00,000 (Thirty Lakhs) divided into 3000 Equity shares of Rs.1000 each. Shares shall be under the control of the Directors who may issue, allot or dispose of same to such persons and for such consideration and upon such terms and conditions as they may think fit. The company may form time to time by ordinary resolution increase its share capital by such amount as it thinks expedient by issuing new shares of such amounts as it thinks fit.
GROWTH AND PROFITABILITY
The Kerala Kaumudi has been working in profit ever since in its establishment. Profits are essential for the survival of the business. Thy cover the risks and cost of staying in business. Profits maintain the revenue generating capacity of the business.
Newspaper revenue Newspaper revenue is the income from the customers payment for the newspapers. Trend of newspaper revenue for a period of five years (2001-05) is depicted in the following chart.
Chart No.3.1: Trend of newspaper sales for the period from 2001-05
1177 1114.1 1124.2 1122.5 1122.6 1080 1100 1120 1140 1160 1180 1200 2000-'01 2001-'02 2002-'03 2003-'04 2004-'05 year s a l e s
( i n
l a k h s ) sales
Source: Annual Financial Statements of Kerala Kaumudi (P) Ltd.
Advertisement Revenue
Most newspapers make nearly all their money from advertising; the income from the customers payment is small in comparison. For that reason, newspapers are inexpensive to buy. Advertisement revenue of Kerala Kaumudi (P) Ltd for a period of five years (2001-05) is shown in the following chart. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 14 Chart No.3.2: Trend of advertisement income for a period from 2001-05
854 848 745 893 939 0 200 400 600 800 1000 2000-'01 2001-'02 2002-'03 2003-'04 2004-'05 year a d v e r t s e m e n t
( i n
l a k h s ) advetisement income
Source: Annual Financial Statements of Kerala Kaumudi (P) Ltd
Profit
Profit is the difference between total revenues and total expenses over a period of time. In the following chart-trend of profit chart in the year 2002-2003, irrespective of the comparatively low sales and advertisement income, the company made a high profit. This was mainly due to a considerable decrease in the expenditure like a sudden decrease in the cost of News print.
Chart No.3.3: Trend of profits for the period from 2001-05
13.7 17.8 44.6 27.7 106.3 0 20 40 60 80 100 120 2000-'01 2001-'02 2002-'03 2003-'04 2004-'05 year p r o f o t s
( i n
l a k h s ) Profits
Source: Annual Financial Statements of Kerala Kaumudi (P) Ltd
PROFITABILITY Profitability is an indication of the efficiency with which the operations of the business are carried on. Profitability ratios tell the story about the firms past profitability.
Profitability in relation to sales Net profit Ratio for the 5 years from 2001-2005 are calculated using the equation
Income X 100 Net Profit Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 15 Table 3.1 Net profit Ratio for the 5 years from 2001-2005
Sl.No Year Net Profit (%) 1 2000-2001 3.37 2 2001-2002 2.74 3 2002-2003 3.90 4 2003-2004 4.53 5 2004-2005 4.62
Net profit ratio is used to measure the overall profitability and hence it is very useful to the proprietors of the company. It is an index of efficiency and profitability of the business. Higher the ratio better is the operational efficiency of the concern.
HUMAN RESOURCE
The manpower details of Kerala Kaumudi (P) Ltd
Table 3.2: Manpower position of Kerala Kaumudi (P) Ltd Editorial 162 Office 245 Press 84 trainees 11 Total 502
RAW MATERIALS Materials constitute a significant part of cost of products. The important raw materials needed for the company are 1. News print 2. Ink 3. Plate News print is allocated based on requirements of newspaper by Registrar of News papers of India, New Delhi and supplied mainly by STC of India. The STC supplies the imported news print Canadian, Russian etc.
SISTER CONCERNS 1. Kalakaumudi Printers and Publications 2. Ravi Printers and Publications Pvt Ltd 3. Kaumudi Investment Pvt Ltd Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 16 COMPETITORS 1. Malayala Manorama 2. Mathrubhumi 3. Deshabhimani 4. Mangalam 5. Deepika
SOCIAL RESPONSIBILITY As far as print media are concerned, the objective of profit maximization comes after the Social objective. The specialty of Kerala Kaumudi Products is that they are offered at fair prices, which is affordable to the common man. Their contribution towards the development of local community life is a notable one and it is working in public interest. Kerala Kaumudi (P) Ltd has brought many sensitive news like Palmoil case, SSLC question paper leak out etc. Kerala Kaumudi has been obsessed with truth over 96 years. Kerala Kaumudi has always worked for the development of society with Forth right news and fearless views. Stresses on credibility and unbiased reporting, which is the motto of the Kerala Kaumudi since 1911.
Kerala Kaumudis crusading journalism has made a class of its own in the lives of Malayalees. The newspapers constant effort to safeguard the policy of communal reservation in Kerala is a shinning example Kerala Kaumudis strong commitment to the welfare of the state. Kerala Kaumudi is the mastermind behind innumerable scoop stories, which demolished the ivory towers of many unparallel icons of Kerala politics.
FUTURE PLANS OF THE COMPANY The company has many plans for its future. More editions are to be launched in near future as part of Kerala Kaumudis ambitious plan to expand its coverage to more areas. The company wants to impart some new equipments and machineries for speedy and smooth production. The company needs more efficient technicians and to compete with others. The company wants to conduct training programmes for employees. The company wishes to provide more effective and efficient labour welfare facilities to its employees. It provides many employment opportunities. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 17 PRODUCT PROFILE
To keep pace with the evolving needs and tastes of Keralites, Kerala Kaumudi too has grown through its different publications.
PRODUCT LINE I. Kerala Kaumudi publications 1. Kerala Kaumudi daily 2. Kerala Kaumudi Flash 3. Kerala Kaumudi weekly 4. Kerala Kaumudi Panchangam (Big Almanac) 5. Kerala Kaumudi Calendar 6. Kerala Kaumudi Onam special 7. Kerala Kaumudi Sabarimala Special 8. Kerala Kaumudi Ayurarogyam 9. kerala annual pathippu, The latest additions are: 10. Sree Narayana Guru Directory 11. Career Directory (yet to publish)
II. Kerala Kaumudi Communications Kerala Kaumudi Communications focuses on audio entertainment creations. The Kerala Kaumudi GEETH series compiles melodious mixes of old and new numbers sung by all-time favorite Malayalam singers. A group of musical experts carefully select the combinations to ensure that each release is sensatised to suit the tastes of a unique segment.
III. Kerala Kaumudi Events wing A team of eminent professional organizes, conducts, and concludes all kinds of promotional events with a touch of class. This wing also organizes variety of shows, shoots, arrange sponsors and broadcasts stage events on leading Malayalam channels worldwide. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 18
IV. Online publications Kerala Kaumudi leaped into internet 1997 in their business in online publications are a natural growth into cyber age of Kerala Kaumudi. Kerala Kaumudi internet division or cyber studio has emerged as one of the leading web publishers of Kerala. 24 hour data updation is doing here. It is the chief source of information for NRIs from Kerala.
Kaumudi sites growth and success spring from their conscious awareness of the huge expatriate malayalee population and their abiding interest in their home land.
1. www.keralakaumudi.com {Malayalam Daily) 2. www.kaumudi.com (English Daily) 3. www.kaumudijalakam.com (bilingual news magazine) 4. www.sundaykaumudi.com (web tabloid). 5. www.kaumudiclassifieds.net 6. www.kaumudiusa.com (the newest addition to Kerala Kaumudi galaxy of websites)-bilingual multicultural site
Kaumudiusa.com is an exclusive bilingual North American Malayali targeted site, kaumudi jalakam, an innovative Malayalam net weekly and Kaumudi online, a net- only English daily, have proved to be big draws with expatriate keralites. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 19
CHAPTER IV
ORGANIZATION STRUCTURE COMPANY ADMINISTRATION
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 20
CHART NO.4.1 Organization Chart of Kerala Kaumudi (P) Ltd
Managing Director or Joint Managing Director Chairman/ Editor in Chief Board of Directors Chief General Manager Company secretary Corporate Administration Business Units Administration Corporate Heads Human Resource Management Production Head AGM (Marketing) Chief Manager (Finance & Accounts) Unit Chief Unit Manager Managing Editor Editorial Department Associate Editor Chief News Editor General Editor Chief Manager (Special Projects) General Manager Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 21
The above organization chart provides a birds eye-view of relationships between different departments or divisions of Kerala Kaumudi (P) Ltd. As far as Kerala Kaumudi (P) Ltd is concerned Chairman/ Managing Director is at the top of the Organization structure. Mr M S Mani, is the Chairman of the company. He also holds the position of the Chief Editor of the company.
Kerala Kaumudi (P) Ltd is a private sector company which is registered under Indian Companies Act, 1913. At present board of directors includes Shri M S Mani, Shri M S Madhusoodhan, Shri M S Sreenivasan, and Shri M S Ravi.
Shri M S Sreenivasan is the present M.D and Joint Managing Director of the Company. Chief General Manager, Company Secretary and Managing Editor are directly controlled by the Managing Director.
Smt Anju Sreenivasan is the Chief General Manager. Shri Deepu Ravi is the Managing Editor of the company. The Editorial Department is under the control of Managing Editor.
Corporate Administration and Business unit administration wings are controlled by General Manager, Shri M K Karthikeyan. Corporate Heads include the corporate department heads of Kerala Kaumudi. The functional departments are Human Resource Management, Production department, Marketing Department, Finance and Accounts Department and Special Projects. Assistant General Manager (Marketing) controls Space Marketing Department, New Product Marketing department and Debtors Collection Management Department.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 22 COMPANY ADMINISTRATION
Kerala Kaumudi (P) Ltd carries out its functions and manages its affairs through the following managerial personnel.
1. Board of Directors and Managing Director 2. Chief General Manager 3. General Manager 4. Company Secretary and 5. Unit Chief
POWERS AND DUTIES OF DIRECTORS The business of the company shall be managed by the directors who may pay all expenses incurred in getting up and registering the company and may exercise all such powers of the company as are not by the Indian Companies Act 1913. The directors shall duly complied with the provisions of the Indian Companies Act, 1913 and to keeping a Register of Directors and to sending to the Registrar an annual list of members, notice of any consolidation or increase of share capital or conversion of shares into stock and copies of special resolutions.
The Board has the following powers 1. To purchase or otherwise acquire for the company any property, rights or privileges which the company is authorized to acquire 2. To secure the fulfillment of any contract or engagements entered into by the company 3. To appoint and at their discretion remove or suspend such managers, secretaries, officers, clerks, agents and servants for permanents, temporary or special services as they may from time to time think fit. 4. To appoint any person(s) to accept and hold in trust for the company any property belonging to the company 5. To draw, accept, endorse and negotiate all such cheques, bills of exchange, hundies, drafts, promissory notes and government and other securities in connection with the business. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 23 6. From time to time to make, vary and repeal bye-laws for the regulation of the business of the company, its offices and servants. 7. To commence and carry on or defend, abandon or compromise any legal proceedings whatsoever including proceedings in insolvency on behalf of the company or to refer any claims or demands by or against the company to arbitration and to observe and perform the awards and to accept compositions from or give time to any debtor or contributory owing money or alleged to owe money to the company 8. To give receipts, releases and discharges on behalf of the company 9. To invest and deal with any moneys of the company not immediately required for the purpose of its business in such manner as they think fit.
The vacancy occurring in the Board of Directors shall be filled up by the Board of Director who may fix the period for which such Director shall hold office.
FUNCTIONS OF GENERAL MANAGER
1. Heads the administration, marketing and circulation department. 2. He is directly accountable to managing Director 3. Create better inter department and inter unit coordination to facilitate smooth and efficient functioning 4. Streamline and monitor the activities of the circulation and marketing department. 5. Formulate a financial budget and planning in tune with the growth and stability of the organization. 6. Taking into consideration the strengths and weakness of the organization, conceive innovative and creative strategies to cope with the highly competitive market condition prevailing now. 7. Advise the top management on appropriate steps to be taken to make this a better organization so that each and every employee feels he is a valuable member in the organization and develop better a team concept for enabling him to contribute his best. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 24 COMPANY SECRETARY Company secretary is an officer of the company, who has certain responsibilities under the law and under any duties passed to him by the directors. The role of company secretary is administrative rather than managerial. The secretary is an officer of the company and as such has the duty of ensuring that the affairs of the company are conducted in accordance with: 1. The Companies Act 2. The Companies Articles and 3. Generally in accordance with the law Functions of Company Secretary 1. The company Secretary performs all duties that he is required to perform under the Companies Act. 2. He supplies required data to the companys advocates in connection with legal matters. 3. He is directly accountable to Managing Director. Powers of the Company Secretary The company secretary could be described as the Chief Administrative Officer of the Company and as such has the authority to enter into contracts on behalf of the Company concerning administrative matters. Duties of the Company Secretary The primary duties of a Secretary are: 1. To attend all meetings and write up minutes of such meetings 2. To ensure proper filing of documents with the Registrar or the Court. 3. Issue notices to the shareholders and others. 4. Deal with the shareholders queries regarding transfers and other matters relating the register of members 5. Be responsible for the books of the company such as register for members and directors and for all necessary returns to the company house Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 25 UNIT CHIEF From its beginning as a single edition news paper of Thiruvananthapuram, Kerala Kaumudi has spread out to cover other parts of the state and the country with editions from Kollam, Alappuzha, Kottayam, Cochin, Thrissur, Kozhikodu, Kannur, Bangalore and Gulf. Unit chief is responsible for the administration of all these units.
Functions of Unit Chief 1. Head of unit task force 2. Formulates the task force decisions 3. Coordinates the activities of each unit
Activities of task force It is a body that comprises heads of all departments in each unit. It is for analyzing individual unit performance. Task force is for monitoring the activities of each department. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 26
CHAPTER V DEPARTMENTAL DETAILS
1. EDITORIAL DEPARTMENT 2. PRODUCTION DEPARTMENT 3. MARKETING DEPARTMENT 4. FINANCE DEPARTMENT 5. HUMAN RESOURCE DEPARTMENT 6. MATERIALS DEPARTMENT 7. SYSTEMS DEPARTMENT
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 27 EDITORIAL DEPARTMENT
The editorial department is responsible for pretty much everything that appears in a publication that isn't advertising. Its main goal is to report the news accurately and in a reader-friendly way. The editorial department develops, writes, edits and oversees all the editorial content published in Kerala Kaumudi daily, flash and magazine. The person responsible for content is usually referred to as the editor. All articles submitted for publication are reviewed by the editors to ensure they meet their professional standards. They ensure that the articles and information published are original and newsworthy. Newspapers often refine distribution of ads and news through zoning and editioning. Zoning occurs when advertising and editorial content change to reflect the location to which the product is delivered. The editorial content often may change merely to reflect changes in advertising the quantity and layout of which affects the space available for editorial or may contain region-specific news. As the content can vary widely, zoned editions are often produced in parallel. Editioning occurs in the main sections as news is updated throughout the night. The advertising is usually the same in each edition (with the exception section of local news that undergoes advertising changes). In the case of news paper 60% of space in it is meant for news and 40% of space is meant for advertisement. The editorial department then writes (or cuts) more copy to fit within that ratio.
Editorial policy of Kerala Kaumudi
Stress on credibility and unbiased reporting is the motto of the Kerala Kaumudi since 1911.
ORGANIZATION STRUCTURE OF EDITORIAL DEPARTMENT
Company has an efficient news team. And its wide network is spread through out the country. It has 9 editions spreads over Kerala, Bangalore. The newspaper stresses on credibility and that is the only reason why Kaumudi is still a major player in the market. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 28
The Editorial Department is headed by the Chief Editor. Under him come Managing Editor, Executive Editor, Associate Editor, Deputy Editor and Chief News Editor. Under them come the News Editors, Deputy News Editor, Chief Sub Editor, and Senior Sub Editors and Sub Editors.
Chart No.5.1 Structure of Edltorlul Depurtment-dully
Editorial Section Chief Sub Editor Senior Sub Editor Sub Editor Bureau Chief
Chief Photographer Chief Reporter Senior Photographer Special correspondent Senior Reporter Reporter Photographer Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 29
Chart No.5.2 Structure of Edltorlul Wlng - Flush
Chart No.5.3 Structure of Edltorlul wlng - Muguzlne
Managing Editor Sub editors Trainees Managing Editor General Editor Editor in-charge Chief Sub Editor
Bureau Chief
Chief Photographer Chief Reporter Senior Photographer Special correspondent Senior Reporter Reporter Photographer Senior Sub Editor Sub Editor Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 30 DUTIES AND RESPONSIBILITIES
Chief Editor Editorial Policies of News paper are formulated by the Chief Editor. He controls the functions of the editing and reporting sections.
Executive Editor Executive editor is responsible for the execution of the policies formulated by the Chief Editor. He undertakes planning, administration and implementation of the policies in consultation with the Chief Editor.
Associate Editor monitors both national and international news
Chief News Editor Working according to the policy of the management Giving orientation Giving suggestions for improvement to the Department Giving overall guidance
News Editors edits general news / monitors television channels and internet.
Sub editors engage in news translation and editing activities
Recent improvements Eight page color printing Redesigned the daily Kerala Kaumudi daily has redesigned on 1 st June 2007. Mainly three things have changed. These are given below: 1. Change in promos A. Front Page Promo B. National and International page's top design C. Business page's top design
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 31
Chart No.5.4 Front Page Promo
Chart No.5.5 National and International page's top design
Chart No.5.6 Business page's top design
2. Story presentation 3. Total character of the newspaper
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 32 PRODUCTION DEPARTMENT
The hierarchy of production department starts from editorial department. It works in connection with DTP section and Circulation Department. Edited news from the editorial department reaches the DTP section through news editors. From DTP section it is send to proof reading section then again to the DTP section then to the News Editor. He decides the intensity of the matter and he sets news in different pages. The news editor also decides upon the different size of caption used for different news. After the page transfer is done.
Chart No.5.7 STRUCTURE OF PRODUCTION DEPARTMENT
DUTIES AND RESPONSIBILITIES
Mechanical Section Mechanical wing deals with the repair maintenance, preventive maintenance and shut down maintenance for machines. For this minimum numbers of persons employed. They will try to solve any problem relating to the machines.
Editorial department Production Head Mechanical section Electrical section Print production Mechanical engineer Asst. mechanical engineer Fitters Electrician in charge Asst. electrician Production manager Production superintendent Supervisors Foremen Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 33
Mechanical Engineer Always maintain the press in good condition. Always make ready the press for printing.
Assistant Engineer assists the Mechanical Engineer for maintenance works.
Fitters help the Assistant Engineer for doing maintenance work. They check and maintain the press in good condition.
Electrical Section Electrical section deals with repairing all electrical equipments, maintenance of motors in order to avoid any break down during production. It is the duty of electrical engineers and electricians to make sure the uninterrupted power supply in the department.
Print Production The basic function of production department in Kerala Kaumudi is printing newspapers. The printing of Kerala Kaumudi newspaper is undertaken by M/s. Ravi Printers and Publishers Private Limited. Printing is done in accordance with the print order given to the foreman by the Circulation Department. Raw materials for printing are issued by the Materials Department. Printing of news paper is after 12.00a.m. Printing of Flash begins at 11.45 and Magazine printing is on every Monday 3.00 p.m.
Production Manager Accountable to GM. A member in Task force To cross check the quality of printing. To attend all the problems related to production. To conduct the meeting prior to the start of work on daily basis.
Foreman In charge of printing. To make sure that printing is on time. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 34 To check the plates available from the plate making section. To check the production activities and number of pages. To check the proportion of ink-water.
Dispatch foreman To work in connection to Circulation Department. To check the collection/bundles of copies printed. To check whether the dispatch is on time. To check the vehicles are on right route at right time
ACTIVITIES OF PRINT PRODUCTION
Chart No.5.8 Activities of Print Production
The Print Production section mainly handles the following functions.
Pasting Plate making Printing and Dispatching Advertisement scheduling Print Production Production Manager Foreman Plate Making Printing Dispatch Foreman Collecting Bundles DTP Manager DTP
Proof Advertisement Proof Editorial Editorial Desk Circulation Department Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 35 AN OVERVIEW OF NEWS PRODUCTION PROCESS
The Main Publications of Kerala Kaumudi are:
NEWS PRODUCTION PROCESS
Newspapers are usually printed on an off-white paper known as newsprint. Making of newspapers is called journalism. Much emphasis has been placed upon the accuracy and fairness of the journalist.
Since the 1980s, the newspaper industry has largely moved away from lower- quality letterpress printing to higher-quality, four-color process, offset printing. In addition, desktop computers, word processing software, graphics software, digital cameras and digital prepress and typesetting technologies have revolutionized the newspaper production process. These technologies have enabled newspapers to publish color photographs and graphics, as well as innovative layouts and better design. The actual content of publications comes from two separate departments. The ads, whether they be what many refer to as "display" ads (the ones with the borders around them) or "line" ads (the categorized listings of text ads usually found in the classified section) are sold and often produced by the Space Marketing Department. Everything else--the news, features, columns, photos, and stock quotes--all of that comes from the editorial department and is referred to as "editorial content" or simply "editorial". Mid day Daily Daily newspaper
Weekly
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 36
Chart No.5.9 News Production Process
Input DTP Section Proof Section Lay out Print out Production Department Printing Out put NEWS Reporting SOURCE Bureau Bureau Chief Special Correspondent NEWS STORY Trainees Senior Reporter Chief Reporter Reporters Senior Photographer Photographers Sub Editors Local Chief SE Senior S.E Trainees Desk chief
Main News Editor Editor Chief SE Senior S.E Sub Editors Trainees Feature R.Editor Senior SE
Sub Editors Trainees
Sports International
N.Editor Trainees
Chief SE
Sub Editors Trainees
NE E AE E Sub Editors AGENCY NEWS Desk Editing EXE.E CE E CNE Processing Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 37 I. SOURCES Agencies like PTI (Press Trust of India), UNI (United News India). Public Relations Department Political leaders Television/Internet Police Stations
II. REPORTING Reporting comprises a wide network and an efficient team of reporters. They report the news in an unbiased manner. The reporting section is headed by Bureau Chief. Under him comes the Special Correspondents, Senior Photographers, Photographers, Chief Reporters, Senior Reporters, Reporters and the Trainees. The Bureau is connected to the desk of editing section. The company has 42 local Bureaus.
III. NEWS STORY Usually, the stories will run down columns two-and-a-sixteenth inches wide, with an eighth-inch blank space between the columns. And since ads often appear on the same pages as the editorial content, although it would make sense that the column width that editorial uses always matches up with what advertising defines as a column, occasionally there are exceptions.
IV. EDITING This section comprises of various desks: Local desk, Main desk, Feature desk, Sports desk and International desk. Here the selection, editing of news, selection of photographers, page layout, and coordination is carried out.
Functions of Various Desks
LOCAL DESK: Local desk edits all local news. The desk is headed by Chief Sub Editor, and under him comes the Senior Subeditor, Subeditors and Trainees.
MAIN DESK: Main desk edits all general news, political news, science news, national news etc. It is headed by the Chief main desk and under him comes the News Editor, Chief Editor, Senior Sub Editor, Sub Editors and Trainees.
FEATURE DESK: Feature desk edits the editorial page. It is headed by Resident Editor and under him comes Senior Sub Editor, Sub Editors, and trainees. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 38 SPORTS DESK: Edits all sports news .It comprises of News Editor and Trainees.
INTERNATIONAL DESK: Edits all international news. Headed by Chief Sub Editor, under him comes Sub editor and Trainees.
Table 5.1 Page Details of Kerala Kaumudi Morning Daily
Page Contents Page setup by 1 General News Main Desk 2 &3 Local News Local Desk 4 Business News Business Desk, Kochi 5 Local Local/General Desk 6 Editorial page Feature Desk 7 General news Main Desk 8 Obituary Local/General Desk 9 Classifieds Space Marketing 10 Classifieds and News Space Marketing/Main desk 11 National/International/Science News Main Desk 12 Special News Feature Desk 13 Sports News Sports Desk 14 General News Main desk
IV. DTP Section DTP is a part of the Editorial Department (See the next chapter). DTP manager is the head of the DTP section. Pre press activities are under taken in this section. In the case of dailies and magazines, the editing and pagination is done in the DTP section. In the case of Flash, this is done in press section of Flash. Adobe Page Maker 7.0 is the software used for pagination.
The functions performed in the DTP section can be listed as follows: Firstly, the advertisement layout is setup with the requirements of advertisement coordinator by the operator. The remaining space on the newspaper is devoted for news. The data supplied from the desk is scanned and entered into the computers by the operators. Advertisement in the PDF format from the agencies and the photographers are entered into computers through scanners. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 39 Activities of DTP section The main activities carried out in the DTP section are shown in the following diagram.
Chart No.5.10. Activities of DTP Section
Composing In DTP section, data entry of the matter handed over by the editorial section is undertaken. All the input materials such as photographic reflections, originals, non- photographic pictures are converted into digital files and resized as per requirement. Transmission Section transfers General pages to all editions through ISDN broadband lines. Almost eighteen staffs are working in this section in 4 rotating shifts.
Proof Section A miniature printout of A4 size will be send to editorial proof and advertisement proof section. Corrections are carried out after proof reading by the operators.
Layout Then each page is made by the concerned desk chiefs with the support of operators. Matter is sorted again and page order is checked. Layout sheets are marked with vertical lines that correspond to the column widths of your publication, as well as horizontal markers that correspond to the units your newspaper uses to measure the height of the ad, usually inches or centimeters.
Laser Print Output Black and white pages are printing in laser printer.
Image Setting The matter pages containing four colours (primary colors-cyan, magenta, yellow and black) composed in PageMaker are converted to Post script files or pdf (portable document format) using Torrent v6.0 SP3 software. These files are Editorial Composing Proof section Page Layout Laser Print/ film Film pasting Plate making Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 40 transferred to Graphic Art films using an imported Image setter machine, Scantext Othello. These graphic art films are processed in the machine Image Line. This machine has three racks, each containing developer, fixers and water. Developer and water is used in the ratio 1:3.
The following parameters have to be checked before exposing.
Table No. 5.2 Parameters checked before exposing
S.NO Parameters 1 Mast Head 2 Date Line 3 Price and Edition 4 Page size 5 Page Number 6 Screen Angle 7 Screen Frequency 8 Resolution 9 Color Code 10 Registration Marks 11 Non Emulsion 12 Perfect matching of fonts 13 Non Creasing 14 Alignment of columns
After taking final full sized printout of each page on LP/ film, these will be handed over to the Production department.
Stripping Color negatives are "stripped" together for each page. A blue-line print is made from "stripped-up" negatives and is used to check image position before printing.
Pasting The prints are pasted on the astronel sheet.
Plate making The plate is produced by a photo chemical procedure. The astronel sheet is placed on an Aluminum sheet with a chemical coating and vacuum is applied on it. After this process it is exposed to a u.v.light of 3000 W for 85 seconds. When the plates are Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 41 exposed to light, a chemical reaction occurs that allows an ink-receptive coating to be activated. This results in the transfer of the image from the negative to the plate. Each of the primary colors -- black, cyan (blue), magenta (red), and yellow -- has a separate plate. The light passes through the non-image area and it is developed by using a developer. Then gum is applied on the plate to avoid oxidation. The next step after plate making is the printing.
Printing Offset lithography is the workhorse of printing. Almost every commercial printer does it. The paper is fed through the press as one continuous stream pulled from rolls of paper. Each roll can weigh as much as 2,000 pounds (1 ton) Web presses print at very high speeds and use very large sheets of paper. Even when a 1-ton roll of paper runs out, the presses do not stop rolling. The press has to maintain a constant balance between the force required to move the paper forward and the amount of backpressure (resistance) that allows the paper to remain tight and flat while traveling through the equipment.
The machine used in Kerala Kaumudi is WEBKING (manufactured by M/s.Perfect Rotary Offset (p) Ltd, one of the leading manufacturers and exporters of high quality web offset printing press). The speed of the machine is 35,000copies/hour.And the average number of copies that can be printed from 1 reel is 23,000 copies.
Offset process Ink and water do not mix -- this is the underlying principle of offset lithography. The ink is distributed to the plates through a series of rollers. On the press, the plates are dampened, first by water rollers, then by ink rollers. The rollers distribute the ink from the ink fountain onto the plates. The image area of the plate picks up ink from the ink rollers. The water rollers keep the ink off of the non-image areas of the plate. Each plate then transfers its image to a rubber blanket that in turn transfers the image to the paper. This process is shown in the following figure. The plate itself does not actually touch the paper -- thus the term "offset" lithography. All of this occurs at an extremely high speed. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 42 Chart no.5.11 Offset process
Close-up of rollers. The top series of rollers transfers the yellow ink to the rubber "blanket" cylinder (bottom roller), and then to the paper that is passing horizontally under the "blanket."
The quality of the final product is often due to the guidance, expertise and equipment provided by the printer. Print quality is checked frequently by the press operator
Bindery The bindery is where the printed product is completed. The huge rolls of now-printed paper are cut and put together so that the pages fall in the correct order. These printed news papers are manually collected, counted and packed into bundles as per the requirement of the agents and attaches a slip containing number, number of news papers enclosed etc.
Dispatching These bundles are sent through different routes to various destinations or dropping points. Just before reaching the ultimate consumers or readers, the newspaper bundles are collected by the concerned agents at the dropping points. They in turn take the newspaper to the readers.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 43
3. MARKETING DEPARTMENT
A. SPACE MARKETING DEPARTMENT B. PRODUCT MARKETING DEPARTMENT C. DEBTORS MANAGEMENT DEPARTMENT Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 44 SPACE MARKETING DEPARTMENT
Advertisements, for long, have been a major source of revenue for the newspapers and periodicals. Most newspapers make nearly all their money from advertising. The portion of the newspaper that is not advertising is called editorial content. Every ad the Company sell will need to conform to the column widths of the newspaper. The width of every newspaper page can be broken down into columns of equal size. How wide a column can be seen by looking at how the editorial copy flows on a page. Usually in the case of news paper 60% of space in it is meant for news and 40% of space is meant for advertisement.
FUNCTIONS OF SPACE MARKETING
Planning, analyzing and implementation of advertising activities. Monitoring advertisement collection activities. Coordinating the activities relate with publication of regular and periodical supplements. Coordinating the activities of the field executives both inside and outside Kerala. Research and development activities to update with changes in the industry. Arranging periodical get together of advertisement agencies and regular clients. Conducting periodical training programs for Marketing Executives.
ORGANIZATION STRUCTURE OF SPACE MARKETING DEPARTMENT
Assistant General Manager (Marketing) is the head of Space Marketing. Manger corporate operation, Manager Flash Corporate and Manager Debtors Management are reporting to him.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 45 Churt no.5.12 STRUCTURE OF SPACE MARKETING DEPARTMENT- Flash & Morning Daily
DUTIES AND RESPONSIBILITIES Assistant General Manager Directly accountable to GM. Head of Space Marketing Department & Product Marketing Department Plans, analyses and implement the entire activities in these departments. Member of corporate task force. Coordinates the entire department.
Manager Corporate Operations Coordinating the Billing Activities of all units. Weekly and monthly evaluation of all units advt head. Asst Manager Debtors Mgmt Receivables team Assistant General Manager Manager Corporate Operations Manager Debtors Mgmt Manager Flash Corporate Asst Manager Corporate Commn. AAM DTP Office Asst.- Cross Checking
Office Asst.- Voucher Billing
Dispatch RM South RM North RM Central A/cs Executive Bill wise Posting A/cs Officer Billing AM Weekly Unit Advertisement Managers Marketing Executives Customer care executives Proof Reader 1 DTP Staff 2 Proof Reader 2
Proof Reader 3 DTP Staff 1 Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 46 Settlement of requirements of all unit advt departments Involved in the work of corporate advt materials like rate cards proposals etc. Unit wise communications Dealing with corporate clients and agencies
Asst. Manager daily Looks after all the activities connecting to advt. dept Controls the space marketing activities of Trivandrum unit (billing, collection and office administration) Planning meetings, Follow-up units of customer along with executives, Monitoring the executives , Collection monitoring, Bureau monitoring, Conducting evaluation meeting on daily basis
Manager Flash Corporate Coordinating the Billing Activities of all units. Weekly and monthly evaluation all units advt head. Settlement of requirements of all unit advt departments Unit wise communications Dealing with corporate clients and agencies
Asst. Advertisement Manager DTP
The composing and scanning of advertisement are carried out in the DTP section. They set the layout and print outs are sent to proof section. Proof readers make necessary corrections before printing. The duties and responsibilities of Asst. Advertisement Manager-DTP are:
Act as liaison between DTP and Advt Ensuring of scheduled ads to be carried in daily basis Ensuring timely settlement of ad matters to be present in Daily Coordinating the entire activity for ad placing in Daily
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 47 Customer care executives handle the clients and explain the schemes and services to them.
Office Asst.-Cross Checking carries out the cross verification of advertisements before dispatch.
Office Asst.-Voucher Billing bills the advertisements as per the prescribed rates (see appendix) and sends these to the clients.
Sources of Advertisements
1. Marketing Executives: Marketing Executives are persons recruited for convincing advertisers and collecting advertisement from them by telling them about the features, schemes, discounts and tariffs available to them from Kerala Kaumudi. The so collected amount will be brought to the advertising department.
2. Government Organization: Government advertisements are usually in the form of notice of tenders, Social programmes, etc. Government advertisements are through Director of Public Relations.
3. Stringers: Stringers are sources of advertisements to the newspaper.
4. Advertising Agencies: There are two types of agencies viz. a) Accredited agencies: Accredited agencies are the advertising agencies, which are accredited by the Indian Newspaper Society. Society monitors payments to publications from the advertising agencies. Society constantly endeavors to enforce the Accreditation Rules, so that payments are made within the credit period allowed. They are given a commission of 15%.
b) Non-accredited agencies. They are given a commission of 10%. Different types of advertisements in Kerala Kaumudi
A. Classified Advertisements: Classified advertisements will be shown in one line or three like accommodation wanted or available, change of name, thanks giving etc.
B. Matrimonial Advertisements: It is a kind of classified advertisement. Ads like like bride, groom wanted etc are matrimonial advertisements.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 48 C. Ear panel Advertisement: The advertisement is shown on the top position in the front page on the left or both sides. This is an important source of income for the newspaper.
D. Display Advertisement: Display advertisement will be shown with in a box on any page of the news paper. The advertisement is usually given in two or more lines or quarter page or half page or full page .This is also a high income source for the daily.
There are special position advertisements on the newspaper. They are
E. Solus advertisement: In the case of solus advertisement only particular advertisement is shown on the front page and all other advertisements are avoided. For this advertisement, the customer has to pay a high charge for covering opportunity cost.
F. Strip advertisement: In the lower half of the front page there is only one advertisement is allowed. Here also the advertiser compensates the opportunity cost. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 49 PRODUCT MARKETING DEPARTMENT The number of copies distributed, either on an average day or on particular days (typically Sunday), is called the newspapers circulation and is one of the principal factors used to set advertising rates. Circulation is not necessarily the same as copies sold, since some copies or newspapers are distributed without cost. Readership figures may be higher than circulation figures because many copies are read by more than one person, although this is offset by the number of copies distributed but not read (especially for those distributed free). The Product Marketing Department takes care of everything after the newspaper is printed. This department is responsible for encouraging people to start or keep reading the publication Kerala Kaumudi is having fourth position in circulation. The first, second and third positions are held by Malayala Manorama, Mathrubhumi and Deshabhimani. Total circulation of Kerala Kaumudi daily comes around 1.5 lakhs and flash around 2.5 lakhs. Today Kerala Kaumudi has 2.5 million strong readerships.
Product Marketing Department is concerned with promoting the news paper there by increasing its circulation. It is a source of revenue for the newspaper. It is mainly concerned with distribution and collection of amounts from the agents.
FUNCTIONS OF THE PRODUCT MARKETING DEPARTMENT Boost up circulation Strengthening agency network Creating awareness Increase in demand Supply Market research Product Improvement Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 50 Churt no.5.13 STRUCTURE OF PRODUCT MARKETING DEPARTMENT- Flash & Morning Daily
Chief Circulation Manger is the head of Circulation department both for Morning daily and Flash. He is directly accountable to AGM. He plans and implements the circulation strategies for daily and flash. He identifies the weak areas of circulation and formulates competitive promotional techniques.
ManagersCorporate Operations of daily and flash coordinates directs and controls the circulation activities of all the three zones viz: North, mid and south.
Circulation Executives Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 51 North zone operations cover 7 districts viz. Kannur, Kasargodu, Thrissur, Kozhikkodu, Wayanadu, Malappuram and Palakkad.
South zone covers three districts: Trivandrum, Alappuzha and Kollam Mid zone covers 4 districts viz. Cochin, Pathanamthitta, Kottayam and Idukki. Churt no.5.14 Zonul Murketlng Operutlons
Circulation Manager checks the circulation figures. He should coordinate Assistant circulation managers of all units. Morning daily and Flash Circulation Manager is assisted by Assistant Circulation Manager of all units. Under them come the Sales officer, Field Inspector, Promoters and Agents. The Assistant Manager is directly accountable to the circulation manager. His main duties are Collection of cash from agents using field promoters. Circulation inspector inspects the promoters and enhances the circulation activity. Promoters canvas the potential buyers. They resolve agents issue; collect from agents and resolves issue between agents and subscribers.
Motivation factors for competitive spirit - Reward and recognition given to promoters for those who achieves collection targets and copy targets.
- 27.75% is given as commission to agents which are a higher percentage than competitors. - Provides scholarship for agents children. - Giving back page color photos of agents or their daughter/son on their marriage. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 52
Credit Period The credit period allowed to the agents is 30 days. Discount allowed: - 2% discount for payment on or before 10 th of next month - 1.5% discount for payment on or before 20 th of next month - 1% discount for payment on or before 25 th of next month
Price of Kerala Kaumudi Dailies Morning daily: Price is Rs.3.50 and on Sundays the price is Rs.4.00 Flash: Price is Rs.2
Schemes for subscription 5 year plan: - As per this plan the actual subscription amount is Rs. 6803, Amount to pay is Rs.5500, Saving is Rs. 1303 - In addition to these Kerala Kaumudi (P) Ltd offers first one year free insurance protection (for 2 lakh) or for Business firms 5x2/10x1 size Black & white free advertisement
3 year plan: - As per this plan the actual subscription amount is Rs. 4082. Customer has to pay Rs.3300 only and he can save Rs. 782. - In addition to this first one year free insurance protection for Rs.1 lakh or for business firms 5x2/10x1 size Black & white free advertisement
Publishers of commercial newspapers strive for higher circulation, so that advertising in their newspaper becomes more effective, allowing the newspaper to attract more advertisers and to charge more for the service. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 53
DEBTORS MANAGEMENT DEPARTMENT
Debtors Management Department is a part of Marketing Department. The main purpose of this department is to Streamline and make the debt collection activities efficient. This department works in connection with the Space Marketing Department and Product Marketing Department.
Churt no.5.15 Orgunlzutlon structure of Debtors Munugement Dept.
FUNCTIONS OF DEBTORS MANAGEMENT DEPARTMENT 1. Know the customer (before and during relationship) Credit check and monitor Request additional financial information from customer Gain intelligence from others in the sector about the customers payment record. Product Marketing Dept Space Marketing Dept Assistant General Manager Debtor manager Asst. Manager Sr Executive Jr Executive Account Asst. Sr Executive Jr Executive Account Asst. Collection executives Collection executives Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 54 2. Define credit limit setting process Use criteria to determine whether to grant credit to a customer formalize a procedure to establish customer credit limits. Also put in place a periodic review procedure. Once a credit limit is established only increase limit for a customer by following the same formal procedure as when the limit was established in the first place. 3. Synchronize the actions and attitudes of the sales and credit control teams. Maintain a common policy within the company when dealing with debtors
4. Consider other forms of security or credit insurance Using financial instruments to get paid, Inland Letters of Credit/Bills of Exchange.
5. Ensure the production of timely and accurate management information. Understand what is happening in our Business Environment Monthly management of figures to include aged debtor listings and weekly, monthly review of overdue debtors 6. Assertive debt collection policy Formalize a graduated sequence of letters/telephone calls
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 55 FINANCE DEPARTMENT
Kerala Kaumudi has 11 editions spread over Kerala, Bangalore, Mumbai and Gulf. Kerala Kaumudi has a centralized accounting system. All these units have to generate their own funds through circulation, advertisement and other sources. The generated funds are deposited to their respective bank account (Federal Bank) because the units have no authority to utilize these funds. Cheque sanctioning process is carried out at corporate office at Thiruvananthapuram with the approval and signature of MD & Director
Churt no.5.16
STRUCTURE OF FINANCE/ACCOUNTS DEPARTMENT
Finance Manager Accounts Manager/Officer Corporate Accounts Head Flash Morning daily Advt.A/c Supervisor All units Circulation A/c Supervisor All units Accounts Assistant Clerks
Flash Advt. A/c Supervisor (Corporate) Circulation A/c Supervisor (Corporate) A/c Supervisor General A/c (Corporate) Advt. A/c Supervisor (Corporate) ) Head of Finance/Account Circulation A/c Supervisor (Corporate) Accounts Assistant Clerks A/c Supervisor General A/c All units Morning daily Accounts Asst. Clerks
Advt.A/c Supervisor All units Circulation A/c Supervisor All units Accounts Asst. Clerks
Accounts Asst. Clerks
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 56
FINANCE FUNCTION OF KERALA KAUMUDI
In every month, the corporate office will sanction Rs. 10,000 to Rs. 20,000 in advance as an imprest to all units for meeting their day-to-day expenses.. At the end of the month each unit will be sending their petty vouchers to corporate office for availing credit to their imprest account.
Cost Control Kerala Kaumudi is following different cost control measures. Cost control aims at reducing inefficiencies and wastage and setting up pre determined cost and in achieving them. Cost control is comparing of actual performance with the standards or targets and taking corrective action if any deviation is occurred.
Budgets Kerala Kaumudi is following flexible budget. Flexible budget is one which is designed to change in accordance with the level of activity actually attained. It provides budgeted cost at different levels of activities. It is prepared after making an intelligent classification of all expense between fixed, semi variable and variable because the usefulness of such a budget depends upon the accuracy with which the expenses can be classified.
Now a days in Kerala Kaumudi most of the accounting and technical matters are such as inventory control, production planning and control through linear programming, pay roll accounting, sales accounting, budgetary control and standard costing are computerized.
DUTIES & RESPONSIBILITIES Finance Manager Member of corporate task force. Accountable to GM. To give overall guidance to the functioning of the department. To maintain the finance information system like Financial Analysis, Profit and loss account analysis, Cash flow analysis, Inventory management, Budget preparation and Project evaluation.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 57 Accounts Manager To coordinate all functions of Accounts department. To supervise maintenance of cash books, ledger, journal etc. To fulfill statutory requirements like TDS return filing, Advance tax payments, Sales tax return filing, Fringe benefits tax, RNI return filing
Head of the Finance /Accounts Administrative function To perform the functions and duties of unit chief in the absence of unit chief. To exercise the role of chief executive officer of a unit, next to unit chief.
Executive function To advice the unit chief unit manager and task force in financial matters.
To forecast and estimate the financial requirements of units and to formulate short term and long term plans, budgets, targets, standards etc.
To meet the financial requirements in time, raise funds from appropriate outside sources and schedule the repayment.
To prepare monthly profit & loss A/c and to compare the actual with the financial plans/target and to take control measures.
To monitor the collection of debts to ensure 100% collection. To ensure optimum use of resources to reduce cost of production. To perform such other functions as may be prescribed by the corporate finance head/top management.
Incidental finance function Supervision of cash receipts and disbursement. Proper custody and safeguarding important and valuable papers. Record keeping and reporting. Cash management and credit management. Assist internal auditors/inspectors assigned by CTF members/corporate finance head. Verify documentary evidence in support of a transaction. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 58 Exercise reasonable care and skill performing duties. Disclose full and fair information to the UTF and CTF. Awareness of financial position as on date. To ensure proper sequence of work to detect errors and frauds. Attend training and learning programmes and keep up to date in the area of accountancy, finance and general business conditions.
Accounts Assistant Undertake various reconciliation works. Ledger scrutiny on monthly basis. Preparation of monthly Profit & loss A/cs
Circulation Accounts Supervisor Monitoring billing and collection activities. Sanctioning of credit adjustments. Monthly closing of ledgers. Preparation of agents control accounts.
Advertisement Accounts Supervisor Book adjustments entry Monitoring billing and payment activities. Prepare MRV (Monthly Return Verification) statement.
Clerks Voucher entry preparation Filing vouchers and its cross verification Preparation of receipts Prepare all working papers and notes made. Dispatch of bills Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 59 HUMAN RESOURCE DEPARTMENT
The management of Man is a very important and challenging job; important because it is job, not of managing men, but of administering a social system. Human Resource Management involves procedures and practices through which human resources are organized and directed towards the attainment of the individual, social and organizational goals.
Department Policy The policy of HR Department is to render effective administrative support to the organization both at corporate level and unit level in a systematic and scientific manner with special emphasis on human resource development and training with the laid down quality policy of the organization.
Churt no.5.17
Structure of HR Department
Functions of HR Department HR manger is responsible for the management of the employees of both Kerala Kaumudi and Ravi Printers and publishers. The main functions of HR department include:
General Manager Human Resource Manager Executive (HR) Front Office Executive Office Assistants Drivers Telephone Operators Security Officer Clerk/Typist House Keeping Canteen Dispatch Supervisor Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 60 I. Employment and placement Recruitment, selection and placement as per the manpower requirements of the company are the most important functions of HR Dept. The following recruitment process chart gives an overview of the overall recruitment process of Kerala Kaumudi.
Chart No. 5.18 Recruitment Process Flow chart Kerala Kaumudi-HR Dept.
c a n d i d a t e
No M a n a g e m e n t
&
s e l e c t i o n
p a n e l
H u m a n
R e s o u r c e s
Employee referrals Internal Postings External sources D e p a r t m e n t
h e a d s
Manpower requirements Management decision and approval Called for interview procedures Make offer Short- listing of Resume Manpower Planning & Budgeting Initiate Search Interviews (Preliminary /HR/ Technical/ Final with Directors Vacancy Directors Approval Candidate Selected Reference Checks Accept the Offer Resume Search Letter of Rejection
Yes No Yes Yes Yes Joining Formalities No No Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 61 II. Training It is the responsibility of HR Department to impart Training and development to employees both at corporate and Units whenever required. The training programmes for employees include induction, on the job training for non managerial staffs, off the job training for managerial staffs.
Training procedure 1. Identifying the training requirements of corporate as well all units 2. Planning and scheduling training programmes for the required units For planning and scheduling the training and development programmes, Kerala Kaumudi HR department is using a Training Calendar (see Appendix). Every month in advance this training calendar is sent to all units. The units require training programmes mark the convenient dates by specifying the objectives and topics on which training is needed and return to the HR department. HR Dept. makes necessary arrangements for the programmes. As a part of streamlining the training programme, efforts are continuing to make it function on line. 3. Evaluation of the effectiveness of the training programmes.
III. Wage and salary administration Compensation to employees is fixed as per the Wage rates fixed by the wage boards.
IV. Proper allocation of work
V. Developing and maintaining motivation for work
VI. Performance appraisal Employee performance at work is evaluated in terms of pre-determined standards with a view to develop a sense of belonging to the organization and also to retain them.
VII. Employee health, safety and welfare services Kerala Kaumudi has a hazard free working environment. No accident has been reported in the past years. The welfare schemes include both Statutory and Non statutory schemes. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 62
Statutory welfare schemes consists ESI, PF, EDLI, Profession tax and labor welfare fund. Non Statutory schemes includes Canteen facility (subsidised rate), Vehicle allowance, LTA (leave travel allowance), Kerala Kaumudi recreation club, Kerala Kaumudi employees cooperative society, Kerala Kaumudi employees welfare forum, Mobile allowance, Conveyance allowance, Medical allowance and City compensatory allowance. For maintaining the morale and team spirit among employees every year HR Department is conducting a WELFARE FORUM. Apart from granting award to the high achievers, this programme involves lots of cultural activities too.
VIII. Administering employee turnover and conducting exit interviews Employee turn over rate in the previous year was 7%. In some cases exit interviews are conducted.
IX. Industry relations Maintenance of healthy and peaceful labor-management relations is the responsibility of the HR Dept. This includes grievance handling, maintenance of discipline etc.
X. Trade Union The existing trade union in the company is AITUC. Trade union is given management participation mainly in the areas of recruitment, termination, employee linked insurance etc.
DUTIES AND RESPONSIBILITIES HR Manager is responsible for the overall administration of front office, House Keeping, Drivers, Dispatch, Telephone operators and security officers
Front Office Executive attends visitors and informs the concerned person. She keeps attendance register of head office staff. House Keeping staffs are responsible for the good maintenance of office Dispatch section staffs are assigned to send courier from the corporate office and prompt maintenance of dispatch register. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 63 MATERIALS DEPARTMENT
Purchasing is the important function of materials department. Other functions includes:
Finding out the details regarding the requisition of Raw materials receiving and warehousing of raw materials Collection of details about the consumption of raw materials on a regular basis Issue of raw materials as per requirements
Churt no.5.19 Structure of Muterluls Depurtment
DUTIES AND RESPONSIBILITIES Purchase manager To develop and maintain good supplier relationships Duties according to the order of Managing Director Planning purchase orders. Verification of raw materials consumption and stock statements which is daily submitted by the materials managers of all units To control abnormal wastage. To handle insurance formalities of raw materials Joint Managing Director Deputy General Manger (Materials) Purchase Manager Asst. Purchase Manager Clerical staff Godown staff Storekeeper Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 64 To verify the quality of materials received Inventory valuation
Inventory accounting supervisor Inventory accounting Checks and verifies the purchase bills Checks bin card and stores ledger Purchase analysis Order placing figures are given to the departments
Store keeper The store keeper should have technical knowledge and wide experience in stores routine and ability of operation of the stores Receiving the store correctly i.e., ensuring that every item of stores received by the storekeeper is duly supported by an indent, purchase order, inspection note and goods received note. Entering all receipts in the bin card Keeping every item of stores in the allotted bin Maintaining and supervising the duties of the different staffs under his charge Preventing unauthorized persons from entering into the stores Ensuring that the inventory do not exceed the maximum level nor go below the minimum level at any time
Clerks Issuing goods according to the daily requisition slip Entering the details of the goods supplied in the stocks ledger Maintenance of purchase order files Helping materials manager in updating the books maintained in the department
Godown staffs are assigned to load/unload materials to required places on time.
The documents maintained by the materials department are Purchase order, Stock inward book, News print ledger, Stock ledger, Transfer slip. RAW MATERIALS Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 65 I. News print The size of newsprint is 70cm and 45 GSM (Gramage per square meter). As the GSM increases copies decreases and vice versa. The main supplier of newsprint Hindustan News print Ltd, Kottayam. Imported deluxe quality news print are Supplied by Pondar Global Ltd, New Delhi. Low quality, recycled news print is supplied by V.G.Paper and Boards Ltd, Udumalpet, Sarvalekshmi Paper and Boards Ltd, Coimbatore and Vishnupriya Papers, Chennai. These newsprints are used for the printing of inner pages.
II Ink Two types of inks are used for printing. A. Black ink: Suppliers of black ink are Shalimar Inks and Chemicals, Aluva and Orient Inks, Kozhikodu B. Colour Ink: Suppliers of colour ink are Galilia Chemicals, Cochin M.R. Industries, Calicut. High quality ink which is used for printing advertisement columns are supplied by Coats Ink, Kalyan Marketing, Cochin.
III Plates Aluminium Plates are of three types: long, medium and short run. Long run plates are used for producing main pages in all editions. From a short-run plate 10,000 to 15,000 copies can be printed. These plates are procured from the dealers of TECHNOVA, Standard Missionary Sales Company, Patoor, Thiruvananthapuram and dealers of NIRAJ, News Graphics, Kottayam. The imported plate dealers are TOPAZ.
IV Chemicals consumed are developers, universal wash, fountain solution, remover and plate cleaner, Chemicals for film development-developer and fixer.
V Graphic Art film: Usually films produced by Kodak and Agfa are used. Kodak films are supplied by Trade Links Ltd, Cochin and Agfa films are supplied by Krishna Agencies, Cochin.
VII Laser printer films and Tracing paper PURCHASING Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 66 Basic objectives of purchasing 1. To ensure uninterrupted flow of materials for smooth production. 2. To procure material economically. 3. To procure right materials in right quantities. 4. To develop and maintain good and healthy supplier relationships. 5. To receive and deliver materials at right place at right time.
Purchase function Purchases are made according to the receipt and analysis of purchase requisition. The average consumption of newsprint is about 300 metric tones per month and that of printing ink is 6000 kg/month (black ink) & 1000kg/month (color ink). Usually purchases are made for one month. A minimum level of inventory (for one month) is always tried to be maintained. Reordering is according to requirements.
Purchases are made from domestic as well as foreign sellers. But usually domestic sellers are preferred as they provide more credit period of 30-50 days. Now the materials department has decentralized. The intimation is sent by all units regarding the items purchased, quantity, rates etc. Each unit has to meet the cost of raw materials purchased.
Bills for payment When the invoice received from the supplier, it is send to the inventory accounting section to check both the authenticity as well as the arithmetical accuracy. The quantity and price mentioned in the invoices are checked with reference to stores received note and purchase order respectively. After verifying the invoice in all respects, the inventory accounting section certifies and passes the invoice for payment to the finance departments.
Quality Checking Materials are checked on trial basis. After trial run only suppliers are selected. If there found any defect, it would be communicated to the suppliers and if they were willing to rectify the defects, orders are placed with them. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 67 SYSTEMS DEPARTMENT
Kerala Kaumudi started to implement computerization from 1998 onwards. Since 2006 they have been developing their own ERP (Enterprises Resource Planning) package. System Department handles maintenance of hardware and development and maintenance Software. As a part of boosting the implementation of MIS, the works on developing systems technologies is improving. Customization of circulation module is completed and the works on the advertisement, accounts inventory & HR are in progress.
Churt no.5.20 Structure of system depurtment
Duties & Responsibilities
System Engineer
He is directly accountable to GM. Network administration. System assembling. Maintenance of network connectivity and data communication. Hardware & system software maintenance.
Asst. System Engineer System engineer Asst. System Engineer Programmer Hardware System executives Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 68 Developing, testing and implementing required application package. Trouble shooting and upgrading installed application packages. Provide training to staffs on the newly installing packages.
The recent achievements of systems departments include: Decentralized work Fast collection and payment of bills Fast and comprehensive generation of MIS reports as per the requirements of top management.
The computer network system of Kerala Kaumudi includes around 100 machines and 3 servers. One server is for newspaper and for flash, one is for all periodicals and other one is for software. The operating system used in servers is Linux and in client system is Windows. Since 2006 system department has been engaging in the development of in house ERP package (in Visual Basic) which is named as PRESS SOFT. The customization of circulation module has already completed. The works on the customization of advertisement, accounting, inventory and HR are in progress.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 69
CHAPTER VI
SWOT ANALYSIS OF KERALA KAUMUDI (P) LTD
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 70 SWOT ANALYSIS OF KERALA KAUMUDI (P) LTD
To achieve proper firm-environment fitness, Companys Strengths, weaknesses, Opportunities and Threats should be understood. This analysis is commonly known as SWOT Analysis. Strengths and weaknesses are internal factors. Opportunities and threats are external factors.
Table No.6.1 SWOT Analysis STRENGTHS WEAKNESSES 1. Credibility of news and unbiased reporting style 2. Good reputation 3. Financial stability 4. Approach of investigative journalism 5. Units spread all over Kerala with adequate printing facilities 6. Able, dedicated and specialized workforce. 7. Good Brand image 8. Group harmony
1. Falling circulation lead 2. Administration lacks a professional touch. 3. Lacks a strong mission and fails to establish time bound goals for each department clearly. 4. Absence of some core departments like R&D and Advertisement 5. Absence of effective sales promotion and advertisement strategies. 6. Narrow product line. 7. Weak societal marketing. 8. Resistance to change. 9. Lacks anticipative marketing. OPPORTUNITIES THREATS 1. Untapped market segments like children, unemployed youth, teenage, job seekers, farmers, Children etc. 2. A potential market of literate but unsubscribed to any newspaper. 3. Diversification of business into TV channels and mobile portals. 4. Print outsourcing. 1. Fast changing printing technology 2. Competitors strong sales and marketing strategies. 3. Fast growing Cable and satellite TV 4. Penetration of Internet media, with no restriction of subscription charges. 5. Unstable newsprint cost. 6. Fast changing life style of people 7. The younger age groups preference changing to Internet, or their mobile telephones to learn of news that interests them. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 71
CHAPTER VII FINDINGS, CONCLUSION AND SUGGESTIONS Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 72
FINDINGS
1. At present Kerala Kaumudi is facing a tough competition. Its main publication, daily newspapers position in the market is fluctuating. Till 2005, it was the third largest circulated daily. In 2006, the position came down to fourth, and in 2007 it is going down to fifth position. Financial statements from 2001-05 shows that, Comparing to previous years newspaper revenue has declined. It calls for the attention of top management to formulate more competitive marketing strategies for the daily. Flash continues as No.1 mid day daily in the market.
2. The main feature which distinguish the print from other media is that it presents news in more analytical manner which enables the reader to think criticaly. The prime factors which influence the readership and publicity of a newspaper are:
How soon the "news" is put out, and how innovative is the presentation Coverage of the news. Catchy captions with valuable information. How attractively and effectively critical incidents are reported with headlines with colored photographs which attract the attention of readers. How far these headlines give maximum information to the reader at a glance. How efficiently summarize the news item with catchy captions that enable the readers with quick reading and easy comprehension. The situational analysis by the editorial board too attracts the readers. Coverage of international news with a local perspective and Clarity of reporting. Comparing to competitors products Kerala Kaumudis coverage of national, international, business and sports news is less.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 73
3. The literacy rate of Kerala is higher than any other states. There are more potential markets to tap. The company management fails to harmonize the organizations objectives, capabilities and resources with the market opportunities. Though the company is facing tough competition, comparing to its production facilities of all units and its strong public image, it has more scope in the market. Company has to frame more Marketing and sales promotion strategies.
4. Each department performs their routine work well, but these departments activities are not well coordinated to a time bound mission.
5. Company lacks a good research and development team. 6. Circulation Department has limited subscription plans. 7. For print production, chemicals have been used to remove the non-image emulsion, but now plates are available that do not require chemical processing.
8. HR department is maintaining good industrial relations. HR dept needs more systematic approaches to make its main functions viz. recruitment & selection, performance management, and training procedures more efficient. Company has a specialized and dedicated human resource. But there is less value addition. HR Dept hasnt introduced a good time keeping system. In the last year Labour turnover was 7%.
9. The core department of a print media is Editorial Department. It lacks adequate automation and modernization. Space Marketing Department requires more office equipments and communication facilities.
10. Kerala Kaumudi website is not included the company history, vision, motto, mile stones, social responsibilities.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 74
CONCLUSION
Media has a strong role in nation-building. Todays communication is more complex. Competitors are coming up with more products and increased sales promotion strategies. Customers tastes and preference, life style and quality of life are changing. As the digital tide gathers strength, it is remarkable that the press in print continues to be the media of preference for the majority of readers who want to remain informed. What makes newspaper different from other media is that presents news in more analytical manner. It can influence and change peoples lives and their societies.
As far as print media is concerned, circulation is mostly considered as the yardstick of victory. People would always want news, but it should be packaged well according to the changing needs of the society. Newspapers have to address all sections of the readership to stay in the business. In a literate state like Kerala, there is more room for the newspaper companies to grow, as the rural areas are largely untapped.
Kerala Kaumudi has always worked for the development of society with its Forth right news and fearless views. Kerala Kaumudi spearheaded with a missionary zeal to enlighten the underprivileged and downtrodden masses in the society. Stress on credibility and unbiased reporting which is the motto of the Kerala Kaumudi since 1911.
To compete with fast emerging TV channels and internet journalism and with the competitors strong sales and promotion strategies, Kerala Kaumudi (P) Ltd has to come up with new plans and strategies. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 75 SUGGESTIONS
1. When the dailys circulation lead is falling, it is the time to analyze where the marketing efforts has failed. To establish circulation lead, more innovative and analytic approach is needed. I recommend to implement the following strategies:
Family administration of the company has to bring forth a professional and unconventional approach. The firm should estimate its competitors cost and performance as benchmarks.
Direction is more important than speed. A well worked out mission statement provides units and departments a sense of direction.
Implement TQM strategy-Improve the quality of the organizations processes, products, services through continuous improvement in all senses.
2. Increase the coverage of news. More national, international, business and sports news must be included. Include other writers column opposite to editorial page. Increase the number of pages through value added news but without any increase in product price. The additional cost would be compensated by operational efficiency and increase in the ratio of advertisement to editorial.
Usage of several fast moving consumer goods in Kerala is higher than all India usage. Space Marketing Department must include advertorials, which advertise new products or techniques, for which third-parties pay a fee.
3. The essence of marketing is to create customers-customers will follow. Company has to frame more Market Communication Strategies. More market penetration strategies are also to be framed. Advertising moves people to products. Give advertisements in media having highest reach to the target market. Give Display advertisements in close circuit TVs. The effectiveness of advertisement must be conducted periodically.
4. Absence of clear cut objectives leaves unclear standards by which to evaluate the individual as well as organizational achievements. So it is suggested to implement Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 76 Management by Objectives (MBO). Establish challenging yet realistic goals in accordance with the overall company mission. All departments are to translate it into time bound goals and to implement it.
5. I suggest introducing two designations: R&D Manager and Manager responsible for the overall planning and implementation of marketing communication of Kerala Kaumudi products. An efficient research and development team which consists of all department heads and unit managers must be coordinated under the guidance of R&D Manager. Future plan must be chalked out through brain storming sessions. Research, develop and launch innovative and value added products quickly and within the budget and through operational efficiency.
6. In addition to the existing subscription plans, introduce short-term and flexible subscription plans.
Offer a variety of subscription plans. Peoples topics of interest are different. For eg. Some people are interested in health related news; some are crazy in sports, jobseekers focuses on employment opportunities. So plan pull-outs on the basis of customers special interest and introduce flexible and short term subscription plans. For example, someone wants only on that day newspaper with supplement which meets his interest. Some may need a Sunday paper only or perhaps only Sunday and Saturday, or may be working days subscription.
Agents are good source of information. This source must be well utilized while framing marketing strategies. Periodically customers feed back and responses can be collected through agents.
Establish and maintain circulation lead by satisfying customer needs better than the competitors through value added products- that would be the motto of product marketing department.
The company needs an anticipative marketing approach. Ensure and encourage participation of all members in distribution channel in the framing and implementation of marketing plans. Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 77
7. Kerala Kaumudi (P) Ltd has to go at a fast pace towards the implementation of modern production technologies. Now plates are available that do not require chemical processing The development of the digital platesetter in the late twentieth century eliminated film negatives altogether by exposing printing plates directly from digital input, a process known as computer to plate printing.
8. HR department must encourage and develop an organization culture where innovative ideas are freely exchanged. Strengthen the leadership Ensure the effective utilization of the maximum potential of employees. Reduce turn over by creating and maintaining loyal employees through right recruitment, effective training and development, periodical performance appraisal and good rewarding. Company is admitting project works of professional students from reputed universities. Admit and coordinate these studies in a fruitful manner. Admissions should be on the basis of analysis of resume and interview. While recruiting, future manpower requirements must also be foreseen. (The recruitment procedure is modified and the redesigned flowchart is given at the end of this section). Introduce a good time keeping system for employees working at all shifts. 9. Editorial department needs to be modernized. Marketing department must be ensured with enough office equipment and other communication devices. The internal communication of marketing department must be improved. Ensure that all department staffs are provided with enough equipment and facilities around them.
10. In Kerala kaumudi website home page includes ABOUT US, HISTORY, MILESTONS, MANAGEMENT, VISION AND MISSION, PRODUCT PROFILE, SOCIAL RESPONSIBILITIES etc.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 78
Suggestions for streamlining the recruitment process An ideal recruitment process must have well defined objective and policies. The entire recruitment process must be framed in the light of those objective and policies.
Recruitment objective In conformity with the general personnel policies of Kerala Kaumudi, find and employ the best qualified persons at right job at right time for meeting its manpower requirements.
Recruitment policy 1. To find and employ the right persons for the right jobs through detailed job analysis. 2. To retain the best and most promising of those hired. 3. To offer promising opportunities for life time career and personal growth on the job.
After analyzing the recruitment process flowchart the recruitment procedure is modified as presented in the following table.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 79 Table No.7.1 Modified Recruitment procedure
Steps
1. Department Heads identify the manpower requirements 2. Request reaches the HR Department. HR manager review the workforce and verifies the skill gap. Review Position Description for Alignment with Organizational Mission HR Manager develops a draft HR Plan which consists of the methods to fill the skill gap (from internal postings/external sources) with an estimated budget. 3. Draft HR plan sends for the approval of management and Directors approval 4. If Director approves, vacancy is declared 5. Conducting Job Analysis to identify the knowledge/skills/abilities and competencies associated with the vacancy. (see appendix) 6. Planning and budgeting the recruitment process 7. Recruitment-recruit the top talent Development of sources and methods of recruitment Internal advertisements Employee referrals External sources 8. Selection- select the best Reception of applications Short listing of resume Creating candidate assessment tool* for screening candidates. Candidates are send call letters for interview Reference checking of selected candidates Waiting list of desirable candidates. Final selection approved by directors 9. 10. Extend job offers Placement As per this procedure, the recruitment process flow chart is redesigned as follows.
Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 80 Chart No. 7.1 Redesigned recruitment process flow chart RECRUITMENT PROCESS FLOW CHART
c a n d i d a t e
s e l e c t i o n
p a n e l
H u m a n
R e s o u r c e s
D e p t .
D e p a r t m e n t
h e a d s
M a n a g e m e n t
o r
D i r e c t o r
No Yes Yes No Yes Called for interview procedures Make offer Employee referrals Develop sources &methods of Recruitment Interviews (Preliminary /HR/ Technical/ Accept the Offer Internal advertising Letter of Rejection Yes Joining Formalities No Manpower requirements Develop a manpower plan Directors Approval JA Job Analysis External sources Reception of applications
Waiting List of desirable candidates Candidate selected
Final selection approved by Directors Reference Checks No Vacancy Short listing of resume Create candidate assessment tool w.ref.to JA Plan & budget recruitment process Next chance in waiting list Organization Study on Kerala Kaumudi (P) Ltd Institute of Management in Kerala 81 1. Develop a time line for each procedure to ensure the placement in right time. While planning the recruitment procedure itself, insert the proposed time taken too to ensure placement in time.
2. Job description is fundamental to effective recruitment and selection. It helps for the recruitment of right persons. So concerned supervisors/section heads might be requested to prepare these in connection with the vacancies.
*Candidate Assessment Tool is a tool developed for screening the applicants. This tool is developed on the basis of job analysis. It contains 1. Crediting plan 2. Structured interview 3. Written test 4. Method of ranking Crediting plans and interview questions are developed as part of the job analysis.
Assistant General Manager DTP Staff 2
DTP Staff 1 Proof Reader 2
Proof Reader 3
Proof Reader 1 Customer care executives Marketing Executives Unit Advertiseme nt Managers AM Weekly A/cs Executive Bill wise Posting A/cs Officer Billing Receivables team RM Central RM North RM South Dispatch Office Asst.- Voucher Billing