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BL Case

This document summarizes a presentation on the case Mappooyan v. Premavathy. The presentation discusses consumer law and what constitutes a consumer and service. It then summarizes the key facts of the case where a patient hired a doctor through a hospital to provide treatment. The court ruled that the service provided by the doctor was a professional medical service, not a personal service, and any delays by the hospital constituted deficient service to the consumer/patient under consumer law.

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Priyanshu Choudhary
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35 views6 pages

BL Case

This document summarizes a presentation on the case Mappooyan v. Premavathy. The presentation discusses consumer law and what constitutes a consumer and service. It then summarizes the key facts of the case where a patient hired a doctor through a hospital to provide treatment. The court ruled that the service provided by the doctor was a professional medical service, not a personal service, and any delays by the hospital constituted deficient service to the consumer/patient under consumer law.

Uploaded by

Priyanshu Choudhary
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Presentation On Mappooyan v.

Permavathy
Click to edit Master subtitle style

Presented By:- Jagdish Singh (09) Biplab Sarkar(07)


5/23/12

Consumer and Consumer Dispute


Who is Consumer? [Sec 2(1) (d)] A consumer is a person who---(i) buys any goods for a consideration; or (ii) hires or avails any services for a

consideration;
(iii) uses the goods with the approval of the

person who has brought the goods for considerations;

(iv) is beneficiary of services with the

approval of the person who has hired the services for consideration; 5/23/12

What is Service? Service means service of any description which is made available to potential users. It includes, but not limited to, the provisions of facilities in connetion with banking, financing, insurance, processing, supply or electrical or other energy , boarding or loading or both , housing

5/23/12

Case: Mappooyan v. Premavathy


Fact
This case all about service rendered to a

consumer.

In this case service is given by a doctor and

hospital to a patient i.e. consumer. doctor.

Consumer pays to hospital for hiring a According to that, hospital instruct the The service rendered by a doctor is

doctor to give treatment to the patient.


5/23/12 professional service not a personal service.

Judgement:
No service is free of charge as a contract of

personal service [Sec. 2(o)]

It is a professional service which is being

rendered to a patient for illness.


It is not a personal service to be given to a

customer.
If any delay is being made by the authority

of hospital to a patient is a deficiency of service.


5/23/12

Thank You

5/23/12

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