A cutting-edge

Healthcare solution for

Your hospital

MEDIWARE
EFFICIENT HEALTHCARE MANAGEMENT SYSTEM
A prescription for
effective management

MEDIWARE
EFFICIENT HEALTHCARE MANAGEMENT SYSTEM

Mediware is an efficient, multi-level healthcare management software

that serves general and multi-speciality hospitals, high-tech labs,
medical stores and all types of health centres. It provides applications
to automate a variety of healthcare facilities, customisable features to
meet the unique needs of your organisation and robust reporting and
interactive features that provide a high return on investment. It’s a
veritable magic pill – the only software you need to ensure that your
healthcare organisation remains healthy.

z 5 million patient records and 3,000 users

z Handles 20,000 out-patients and 12,000 in-patients per day
z Consistent performance for more than 5 years at multiple sites
A unique operating model

Business Management Solutions Clinical Management Solutions

Modules for Front Office Management Modules for Electronic Medical Records
z Out-patient Management z Doctor’s Desk
z Casualty Management z Transcription & Discharge Summary
z In-Patient Management z Nurse’s Station & Ward Management
z e-Appointment Booking z Theatre Management
z Enquiry Desk z CSSD Management
z Insurance Desk z Cathelab Management
z E-mail facility z Dialysis
z Connect Plus SMS
z Medical Record Management Modules for Lab & Radiology
Information System
Modules for General Management z Lab Results
z General Store Management z Blood Bank
z Pharmacy Store Management z Medical Equipment Interface
z Pharmacy Billing z Radiology Reports
z Lab & General Billing
z Telephone Management
z Canteen Management Picture Archiving & Communication
z Housekeeping & Laundry System
z Integrated DICOM Viewer
Modules for Back Office Management z DICOM Archive Engine
z Management Information System z Radiology Reports
z Integrated Financial Management z Telemedicine Interface
z Integrated Payroll Management z DICOM Workstation
z Asset Management & Maintenance z DICOM Tele Workstation
z Human Resource Management z HL-7 Server
z MWL Server
z Modality Mediator
Strengthening the
healthcare systems
Mediware has several precise advantages over other
healthcare management systems in improving efficiency at
all levels. Here’s what Mediware can do to strengthen your
healthcare organisation and make life easy for patients and
employees:

z Administrative workload can be streamlined

z Test results can be prepared on time
z Better control over nursing care and medical audit
z Restriction of pilferage and wastage of supplies
z Up-to-date bed management and allocation procedures
z Easy access to patient’s clinical data for doctors
z Optimum return on resources
z Easy to use for healthcare employees
z Facilitates timely service and better care for patients
The right dose of
technology

Mediware has many customised features that helps

provide better patient care and ensures higher
efficiency in your organisation.

z Automated Messaging (Mobile SMS)

z Automated E-mail system
z Bar Code Integration
z Web-based appointment booking
z Attendance time capture interface
z International coding for diseases
z Medical Equipment interface
z Schemes and Packages
z Automatic Purchase Order in PDF format
z Electronic Medical Record
z Integrated with Telemedicine and PACS
z Supports Thick and Thin clients
z Supports Windows, Linux and Solaris servers
A deep knowledge of
healthcare domain

We listen to our customers, relying heavily on their

specialised knowledge of healthcare processes and
clinical best practice. We attach enormous importance
to customer input, as it is essential to the introduction of
solutions that are customised, practical and beneficial.
An increasing number of healthcare provider
organisations in India and abroad now rely on
Mediware to manage patient information and drive
improvements in their core processes.

We are grateful to those organisations that have

placed their trust in us to meet their strategic and
operational information requirements. We remain
committed to meeting their needs as they stand now
and as they evolve over time.
Customised
solutions for every
enterprise
Mediware is a flagship product of Datamate
Infosolutions Pvt. Ltd., a leading provider of client-
server & web solutions based in Cochin, India with over
800 installations across a range of verticals including
hospitality, health, finance and automobiles.

A customised software development company,

Datamate helps its global clientele meet their tactical,
strategic and business goals through successful, cost-
effective implementation, integration and support of
software packages and technology infrastructure.
 Mediware Modules
Business z Birth/Death Register
2. Casualty Management
z Nursing Station Census
z Birth Register

Management 3. In-Patient Management 4. e-Appointment Booking

Solutions Features
z Customer wise Parameterization
Features
z New Visit Booking
z Scheme wise Patient Admission z Re-Visit Booking
FRONT OFFICE MANAGEMENT z Company wise Credit Limit z Visit Confirmation by SMS and e-mail
1. Out-patient Management z ICD z Check Appointment Status by Patient
z Advance Room Booking z Check Appointment Status by Doctor
Features z Approximate Calculation for Monitoring z Check Availability Calendar-Based
z Customer wise Parameterization Patient Outstanding z Check Nearest Availability
z Automated Messaging (Mobile SMS) z Automated Discharge Summary in PDF format
z Web based Appointment Booking z EPABX interface Reports
(Mobile SMS) z Automatic Doctor wise Visit Fee Generation z Doctor wise Appointments
z Web based Appointment Confirmation z Room Category wise Service Rates z Patient wise Appointments
(Mobile SMS) z Part Billing z Visit-date-wise Appointments
z Bar Code Integration z Finance Module Interface z Booked Date wise Appointments
z ICD-10 (International Coding for z Discharge Status
Diseases) z Direct Telephone Line Enabled GENERAL MANAGEMENT
z Automatic Consultation Fee Generation z Facility to update rate charges in Procedures
z Patient Type/Scheme wise Consultation & Surgery 1. General Store Management
Fee z Transfer Doctor
oSingle Patient Features
z Chart Status View
oMulti Patient z Re-order Level wise Purchase Order
z MLC Entry
z Multiple Cash Collection z Security Settings Preparation
z Doctor’s Visit Status oUser Right for Edit/Delete/Discount z Automated E-mailing Facility for
z Doctor’s Leave Entry oTransfer Rights Purchase Order
z Finance Module Interface z Bed Status Updates z Internal Intends
z Security Settings z Bed Allocation z Preparation
o User Rights for Edit/Delete/Discount z Bed Reservation z Authorization
oTransfer Rights zBed Shifting z Quotation Linking
z Managing of Medical Records z Purchase Order Conversion
o Chart In Reports z Requisition Acknowledgments
o Issued Files z Date wise Cash Statement z Medicine Production
o Record Requisition z IP Registration z Quotation Entry
o Missing Charts oDepartment wise z Automated Purchase Order in PDF
o Patient wise Chart Status oPatient type wise
oInsurance wise Format
Reports z Interface Report z Purchase Order wise GRN (Goods
z Date wise Cash Collection Report z Automated Patient Outstanding Calculation Receipt Note) Entry
z Advance Booking z Discharge Bill Register z Purchase Return Claim
z Interface Report z Category wise Sales z Return Statements
z Chart In/Out Report z Doctor wise Sales z Damage/Expiry Medicine Returns
z Missing Chart z Department wise Sales z Direct Stock Entry
z Chart Movement z Patient Query z Multi mode Recorder Level for stock
z Record Requisition z Pending Bills monitoring
z Patient Status Report z Discharged Patient List z Automatic TAX calculation
z Rate Change Details z Bed Transfer z Generic/Combination wise Medicines
z Scheme Report z Part Bill Register z Loose Quantity wise Stock Issue
z Patient Query z Scheme Report z Multi mode TAX calculation
z Visit Details z Patient Status z Detailed Medicine Master Entry Linked
z MLC Register z Concession Report with Category, Manufacture, Medicine
z OP Registration z Visit Register
type, Unit of Measure, Supplier, Rack
z OP Visit z Bed Census
and Doctor
z Cancelled Bills z Bed List
Reports 4. Lab & General Billing z Opening Stock
z Purchase Return
z Purchase Register Features
z Item wise Sales (Margin) z Advance Collection Reports
z Internal Indent Register z Multi Counter Billing z Sales Register
z Stock Monitoring Reports z Fast Bill Printing z Sales Summary
oStock Ledger z Accepts Different Mode of Payment Like z Group wise Sales
oStock Aging o ABC Cash, Customer Credit, Credit Card, Check z Daily Diet Report
Analysis or DD, Inpatient Credit and Complimentary z Bill wise Sales
oMonthly Closing Stock z Scheme & Package based Billing z Date wise Day Close
oFSN (Fast–Slow–Non Moving) z Customer Name and Rate in Scheme z Day Close wise Report
oGeneric wise Stock z Request Based Billing (Request from z Cancelled Bills
oDoctor wise Stock Doctors’ Desk or Ward) z Advance
z Expiry Medicines z Credit Bill Collection z Cash Receipts
z Zero Quantity Items z City Ledger
z Vendor Evaluation Reports
z Performance Summary z Date wise Cash Statement Report 7. Housekeeping & Laundry
z Financial Interface Supporting Report
2. Pharmacy Store Management z User wise Billing BACK OFFICE MANAGEMENT
z Advance Report
3. Pharmacy billing z Procedure wise Summary 1. Management Information System
z Procedure Group Wise
Features z Procedure Category Wise Reports
z Recorder level wise stock requisitions z Doctor wise Billing z Daily Performance
z Internal Intends z Customer wise Billing z Online Performance
z Requisition Acknowledgements z Pending Bills z Doctor wise Income
z Medicine Return Facility z z Cancelled Bills z Customer wise Billing
Damage/Expiry Medicine returns z Refund Bills z Director’s Report
z Direct Stock Entry z Credit Card Bill Details z Complimentary Bills
z Multi-mode Re-order Level for Stock z IP/OP Collection
Monitoring 5. Telephone Management z Department wise Collection
z Multi-mode Cash Settlements z User wise Collection
z (Cash/Credit cards/Cheque) Features z Counter wise Collection
z Payment Mode wise Bill Serial Generation z On-line call capture z Credit Card billing Details
z Automatic Sales TAX calculation z Multi tariff tasking z Patient Type wise Discount
z Generic/Combination wise Medicines z Dialing Enable/Disable Link to In-patient z Stock Report Category wise
z Common Medicine Grouping in Billing z Stock Report Group wise
Module
z Loose Quantity wise Stock Issue z Stock Report Item wise
z Smart Call Routing System
z Visit Without transaction
z On-line User Manual and Help Menu
Reports z User wise log
z Date wise Cash Statement Report z Modified log
Reports
z Financial Interface Supporting Report z Extension wise Call Status
z User wise Billing/Med Return 2. Integrated Financial Management
z Junction wise Call Details
z Item wise Sales (Margin) z Type wise Call Records
z Internal Indent Register Features
z Check-in/Check-out Status
z Stock Monitoring Reports z Parameter setup with cost-centre
z Call Rate History
oStock Ledger z Telephone setting
oStock Aging z Multi branch menu
oABC Analysis 6. Canteen Management z Debtor/Creditor grouping
oMonthly Closing stock z Book keeping with online cheque
oGeneric wise stock Features printing
oDoctor wise stock z Sales z Bill matching/unmatching
z Date wise Billing Register z Advance Online receipt/voucher printing
z Pharmacy Performance Summary z Cash Receipts
z Department wise Profit Analysis z Purchase Invoice Reports
z Expiry medicines z Requisition from Store z Day Book
z Pending Bill Register for Pharmacy z Stock Transfer z Bank reconciliation statement
Outstanding Monitoring z Requisition from Kitchen z General Ledger & Sub ledgers
z Average Sales Report z Requisition Write off z Financial Statements
z Damaged Goods (Store) z (Trial Balance/P&L Statement/Balance
z Damage Goods (Kitchen) Sheet)
z Physical Stock Adjustment z Profit/cost center reports
z Cash/fund flow statements z Theater Blocking and releasing z Lab Test Duration
z Debtor management z Surgery Entry z Test Result wise Normal Value Graph
z Medicine Requisition against Surgery z Pending Results
3. Personal & Payroll Management z Procedure Requisition against Surgery z Doctor wise Investigation Details
z Store Return z Test Movement Details
Features z Equipment Utilization in Surgery
z Provision to categorise employee type, 2. Blood Bank
employee grade, designation & dept. Reports
z Index point calculation z Theater Booking Status Features
z Multi- zone and company z Surgery List z Opening Stock of blood
z Debit master z Medicine Requisition Register z Blood Donor Details
z Loan advances & recovery z Procedure Requisition Register z Blood Donor Group Details
z Gratuity details z Screening Test
z Employee data bank with transfer history 5. Nurse’s Station & Ward Management z Cross Match Worksheet
z Duty planning Features z Blood Issue Details
z Punch card device interface z Visit Entry z Blood Bag Return Details
z Interfaced to account z Service Entry z Replacement Marking
z Discharge Requisition z Expiry Marking
Reports z Procedure Requisition z Voluntary Donor’s Details
z Employee Checklist z Medicine Requisition z Op Result Entry
z Attendance analysis z Surgery Requisition z Op Result Checking
z Wage register z Store Return
z Contract expiry report z Vital Signs Reports
z Pay slip z Intake Output Entry z Donors Register
z Leave encashment & over time z Nursing Note z Donors Rejection Register
z Bonus & allowance book z Drug Schedule z Cross Match Register
z Intra-company transfers z Nursing Procedure Schedule z Patient wise Cross
z Debit/loans/advance deducts z Transfer Doctor Match/Issue/Replacement Details
z GUI based analysis reports z Bed Allocation z Blood Issue Register
z Interfaced to Financial Accounting z Bed Reservation z Blood Stock Register
module z Bed Shifting z Blood Donors’ Back Typing Register
z Approximate Bill Calculation Reports z Blood Donors’ Positive Records Register
4. Asset management & Maintenance z In-patient List z Op Tests
z Stock List z Screening Test Register
Features z Store Requisition Register
z Purchase z Patient service Report 3. Medical Equipment Interface
z Transfer to Outlet z Medicine Requisition Register 4. Cathelab Management
z Service Contract z Procedure Requisition Register 5. Dialysis
z Service Calls Reports z Medicine Requisition
z Item wise List and Delivery Time Analysis
z Group wise List
z Transfer Register
z Vital Signs Details
z Intake Output Details
PICTURE
z Purchase Report z Nursing Note Details Birth Register ARCHIVING &
z Service Calls Register
LAB INFORMATION SYSTEM COMMUNICATION
1. Lab Results SYSTEM (PACS)
Clinical Features ComPACS Features
Management z Medical Equipment Interface
z Multi mode Sample Number Generation
z Fast, Secure and Reliable Storage of
Studies
Solutions z More than 20 templates for Result Entry z Secured Authentication for Viewing
z Age Group wise Normal Values Studies
ELECTRONIC MEDICAL RECORDS
z Result entry Checking z Real Time Backup Enhances the Reliability
z Test wise Item Consumption Calculation z Advanced Search Engine
1. Doctor’s Desk z Quick Retrieval of Studies to Workstations
2. CSSD Management z Procedure Group wise Result entry and
z Flexible Report Generation
3. Medical Transcription & Discharge printing z File Attachment Support for Reports
Summary z Automated Result in PDF Format z Notification for Scheduled Studies
4. Theatre Management z Automatic E-mailing Facility z Work Bench Creation, Storage and Sharing
Support
Features Reports z SQL Server, Oracle & MySQL Database
z Surgery Requisition z Patient wise Results Support
z Surgery Schedule z Sample Collection Reports z Connectivity to any Modality
z MWL Download Support
z HIS/RIS Integration Benefits Equipment Interface
Medical equipments interfaced with Mediware
Workstation Features
z Patient Browser
z Search Window
z Image Viewer DEPARTMENT : BIOCHEMISTRY
z 3D Viewer BRAND MODEL INTERFACED COMMUNICATION
z Reporting TESTS
z Workbench Creation and Sharing
z Event Board and Calendar Hitachi 902 Auto Analyser 26 Bidirectional

RADIOLOGY INFORMATION SYSTEM Hitachi 904 Auto Analyser 26 Bidirectional

Beckman Coulter Synchron CX 32 Bidirectional

Features
z Stylish, Interactive and Sophisticated Dade Behring Dimension AR 19 Bidirectional
GUIs
z HL7 Compliant Dade Behring Dimension RxL 19 Bidirectional
z Advanced Search Facility
z Patient Information Reconciliation BioRad D10 5 Bidirectional
Support
z Flexible Interface Support for DEPARTMENT : IMMUNOLOGY
External HIS Integration
Beckman Coulter Access Immuno Assay 63 Bidirectional
1. DICOM Viewer
Roche Elecsys 2010 17 Bidirectional
Features Abbott AxSYM
z Preview any DICOM Files
z Create DICOM Directory and Files DEPARTMENT : HEMATOLOGY
z Convert any Format Image to DICOM
z Export and Import data to DICOM Beckman Coulter ACT Diff Analyser 18
Directory
z Open any Kind of External Files Sysmex KX 21 18
z Store all Images of a Patient
z Zoom, Annotate, Process, Colour Sysmex KX 4500 18
and Transform Images Sysmex Xt 200i 30
2. DICOM Server Horiba Pentra 60C+ 26
3. Radiology Report
Nihon Kohden Celltac E 22
Features
Nihon Kohden Celltac E MEK 7222K
z Multi-level Validation Support
z Provision to Export Reports to PDF Nihon Kohden Celltac F MEK 8222K
z File Attachment Support for Reports
z Print and search facility for reports Nihon Kohden Celltac Alpha MEK
z Telemedicine Interface
Roche Cobas b 221

Abbott CELL-DYN 3700

Client List
A good number of hospitals have already relied on Mediware to effectively manage their functions.
Here are a few among them:

Projects Outside India

Sl.No. Customer Bed Strength Location Installed Year
1 Royal Hospital 160 Sharjah, UAE 2008
2 Medcare Hospital 90 Dubai, UAE 2009
3 Medcare Clinic Mir diff, UAE 2009
4 Al Zahrawi Hospital 25 RAK, UAE On going

Large and Medium Projects

Sl.No. Customer Bed Strength Location Installed Year
1 Pushpagiri Medical College 1400 Thiruvalla 2008
2 Lourdes Hospital 900 Ernakulam 2000
3 Ernakulam Medical Centre 400 Ernakulam 2007
4 Ananthapuri Hospital 450 Trivandrum 2005
5 P R S Hospital 400 Trivandrum 2006
6 Lisie Hospital 1200 Ernakulam 2000
7 Mother Hospital 400 Trichur 2002
8 West Fort Hospital 350 Trichur 2002
9 St. John's Hospital 350 Kattapana 2006
10 St. James Hospital 450 Chalakkudy 2005
11 Aswini Hospital 350 Trichur 2004
12 Muthoot Hospital 400 Kozhenchery 2006
13 Samariton Hospital 350 Pazhanganad 2001
14 Century Hospital 300 Chengannur 2006
15 Cochin Port Trust Hospital 250 Cochin 2004
16 P.V.S. Hospital 250 Ernakulam 2000
17 Upasana Hospital 250 Kollam 2004
18 Don Bosco Hospital 300 Parur, EKM 2007
19 Ansar Hospital 200 Kunnamkulam 2004
20 Parabrahma Hospital 200 Ochira 2003
21 Lakshmi Hospital 200 Ernakulam 2002
22 GEM Hospital 150 Trichur 2002
23 Kristhujayanthi Hospital 150 Vypeen 2006
24 Dhanya Hospital 100 Chalakkudy 2006
25 St. Vincent De Paul Hospital 150 Vypeen 2006
26 Shanthigiri Sidha Medical College 150 Trivandrum 2007
27 Fatima Hospital 100 Cochin 2007
28 Specialists’ Hospital 100 Ernakulam 2007
29 BC Medical College 450 Mala 2007
30 Lakeshore Hospital(with NeST) 400 Cochin 2004
31 Kattanam Medical Centre 200 Mavelikkara 2008
32 Asha Hospital 150 Vadakara 2008
33 St. Joseph Hospital 400 Anchal 2009
34 West Fort Hi-Tech Hospital 450 Trissur 2009
35 Puspagiri Dental College 150 Thiruvalla on going

Mini Projects
Sl. No. Customer Bed Strength Location Installed Year
1 West Fort Ayurveda 100 Thrissur 2005
2 St. James Ayurveda 100 Chalakkudy 2006
3 KJK Hospital 100 Trivandrum 2002
4 Alappat Mission Hospital 100 Chalakkudy 2006
5 Chaithanya Hospital 100 North Parur 2002
6 M.V.J.M. Hospital 100 Perumbavoor 2001
7 Alphonsa Hospital 100 Angamaly 2004
8 Vathyayathu Hospital 100 Perumbavoor 2004
9 Lakshmi Hospital (SC) 100 Aluva 2003
10 Thomson Poly Clinic 100 Mala 2005
11 Lakshmi Hospital (SC) 50 Tripunithura 2003
 For more information and demo, contact:
Development Centre
India
Datamate Info Solutions (P) Ltd.
Plot # 16A, CSEZ, Kochi - 37
Tel: +91 484 2413055 /72 /73
Email: mail@mediwarehms.com

Middle East
Dubai
Sterling Computers LLC.
P.O. Box 26938
Tel : +971 4 3594415
Email: mediware@sterlingsoft.com

Sharjah
Hormoz Computers
P.O. Box: 31900
Tel: +971 6 5314316
Email: mediware@hormoz-uae.com

Kingdom Of Saudi Arabia

Hormoz IT Solutions
P.O. Box 109040, Jeddah 21351
Tel: +966 2 6677759
Email: mediware@hormoz-ksa.com

Sultanate of Oman
Hormoz IT Solutions
P.O. Box 152, Muscat
Tel: +968 24504580
Email: mediware@hormoz-oman.com

MEDIWARE
EFFICIENT HEALTHCARE MANAGEMENT SYSTEM

Datamate Info Solutions (P) Ltd.

CSEZ, Kakkanad, Kochi 37, Kerala, India. Ph: 0484-2413055 www.datamateindia.com