Altos G310

Service Guide

Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: VD.G31VF.001 PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on Altos G310 service guide.

Date 2004/06/18 CH2

Chapter

Updates update the BIOS Screen -- Product Information on page 27.

II

Copyright
Copyright 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual:

Screen messages NOTE

Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

IV

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

Table of Contents
Chapter 1 System Introduction 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 System Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 ASM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Intelligent Platform Management Interface (IPMI) . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 2

System Utilities

22

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Total Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Peripheral Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 IDE Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Floppy Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 PCI/PnP Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Boot Settings Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Onboard Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Event Log Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Remote Access Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 System Health Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Chapter 3

Disassemble and Replacement

48

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Standard Disassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Housing Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the CD-ROM, Floppy and HDD . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the Mainboard and Extention Board. . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Power Button and USB Module . . . . . . . . . . . . . . . . . . . . . . . .55 Standard Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Reassemble the Power Button and USB Modules . . . . . . . . . . . . . . . . . . . . .57 Reassemble the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Reassemble the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

VII

Table of Contents
Reassemble the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Reassemble the System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Reassemble the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Reassemble the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Reassemble the CD-ROM, Floppy and HDD. . . . . . . . . . . . . . . . . . . . . . . . . .61

Chapter 4

Troubleshooting

62

Bootblock Linitialization Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Bootblock Recovery Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 POST Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Chapter 5

Jumper and Connector Information

68

Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Front Panel I/O and LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Chapter 6

FRU (Field Replaceable Unit) List

80

Altos G310 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Appendix A Appendix B

Model Definition and Configuration . . . . . . . . . . . . . . 86 Test Compatible Components 87

Windows NT4.0+SP6 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Windows 2000 Advanced Server Environment Test . . . . . . . . . . . . . . . . . . . . . 90 Windows 2003 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Linux RedHat 9.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 RatHat Linux Advanced 3.0 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . .98 NetWare 4.2 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Appendix C

Online Support Information

102

VIII

Chapter 1

System Introduction
Features
System
!

Processor
!

Support for an Intel Pentium 4 processor with hyper-threading technology in a mPGA478 socket

Supporting 533MHz FSB 2.8GHz Pentium 4(Northwood) processor, or 800MHz FSB 3.0 to 3.4 GHz Pentium 4 (Prescott) processors.

Chipset
! !

North Bridge: Intel 82875P Memory Controller Hub (MCH) South Bridge: Intel 82801 ER I/O Controller Hub (ICH5-R)

LAN Controller
!

Intel 82547GI Gigabit Controller

Mini BMC Controller

!

National Semiconductor PC87431M

1. IPMI 1.5 Support 2. SMBUS Management 3. Temperature/Voltage/Fan sensors monitoring

!

Memory
! !

Four 184-pin DIMM Sockets 2.5V, 400MHz/333MHz Dual Channel DDR DRAM interface, 128 bit data interface ( Single Channel, 64 bit data interface supported) and memory with unbuffered ECC support. Support for 256Mb, 512Mb and 1Gb memory technologies 1. Up to 1.0 GB utilizing 256Mb technology 2. Up to 2 GB utilizing 512 Mb technology 3. Up to 4 GB utilizing 512 Mb technology

! ! !

Up to 4GB of capacity Up to 6.4GB/s maximum b/w PC3200 (400 MHz): to run 400 MHz memory at full speed requires an Intel Pentium 4 processor with 800 MHz system bus frequency. PC2700 (333 MHz): to run 333 MHz memory at full speed requires an Intel Pentium 4 processor with 533 MHz system bus frequency.

PC2700 (333 MHz): memory will run at 320 MHz frequency when using an Intel Pentium 4 processor with 800 MHz system bus frequency. NOTE: Not supported double sided x16 DIMMs
! !

Cache
! !

Nothwood: 512 KB Prescott: 1MB On-die

Chapter 1

Media Storage
! !

One 3.5 inch, 1.44 MB floppy drive One 5.25 inch high speed CD-ROM drive

Additional Media Storage Capacity

! !

Support for two 3.5 inch S-ATA, ATA, or SCSI hard disk drives Four additional 5.25 inch half-height bays (One has been occupied by CD-ROM)

BIOS
!

512KB Flash ROM for system BIOS that integrates with AMI BIOS V8.0.

RTC
! ! !

256 byte Battery Backed CMOS RAM Built in NS PC87373 super I/O controller System clock/calendar with battery backup

Power Supply
! !

Standard 300W ATX12V PFC Power Supply

Internal Interface
!

Memory Interface
!

Four DIMM sockets support four DDR 333/400 unbuffered ECC or Non-ECC SDRAM modules

AGP Slots
!

One AGP 8X Slot

IDE Interface
! ! !

E-IDE Controller built in Intel ICH5R ( Canterwood South Bridge) Two IDE Channels / 2 Sereial ATA Ports Prodives up to 4 IDE devices in ICH5R Combined Mode, or 6 IDE devices (including two SATA devices) in ICH5R Enhanced Mode.

! ! !

One Parallel ATA Support Ultra DMA66/100 mode

Diskette Drive Interface

! ! ! ! ! !

Built-in NS PC87373 super I/O controller 16 byte data FIFO Data Rate and Drive Control Register DMA enable logic Support 3.5-inch diskette drives Support 1.44M/2.88M Byte format; 1M/2M bps data transfer rate

PCI Slots
!

Five 32-bit / 33 MHz / 5V PCI slots PCI 2.2

System Management Circuits

!

128-pin on-board Winbond W83791D

I/O APIC device for SMP interrupt support Altos G310

LAN Connector
!

One RJ-45 jacks for LAN connectors

One Parallel Port

Connectivity
!

Serial Port
!

Two high speed NS PC87373 compatible UART with send/receive 16 byte FIFO serial port

USB Port
!

Six USB ports support Universal HCI specification for USB 2.0 (2 front, 4 rear)

Chapter 1

Front Bezel

No. 1 2 3 4 5 6 7 8 9 10 11 12 13 CD-ROM Drive CD-ROM Headphone Port CD-ROM Volume Control CD-ROM Activity Indicator FDD Eject Button FDD (Floppy Disc Drive) FDD Activity Indicator Security Keylock System Power Indicator System Power Button USB 2.0 Ports (two) 5.25-inch half-height bays CD-ROM stop/eject button

Item

Altos G310

Front Panel

No. 1 2 3 4 5 6 7 8 9 10 11 12 13 CD-ROM CD-ROM Headphone Port CD-ROM Volume Control CD-ROM Activity Indicator FDD Eject Button FDD (Floppy Disc Drive) FDD Activity Indicator Security Keylock System Power Indicator System Power Button USB 2.0 ports (two) 5.25-inch half-height bays CD-ROM stop/eject button

Item

Chapter 1

Rear Panel

No. 1 2 3 4 5 6 7 8 9 10 11 Main Power Supply Unit PS/2 Mouse Port PS/2 Keyboard Port Parallel/Printer Port Serial Ports (two) USB 2.0 Ports (four) Gigabit LAN Port (10/100/1000 Mbps)

Item

AGP Add-On Card (actual ports vary by configuration) Side panel tool-less screws (top and bottom) System venitlation/fan exhaust Main power supply fan-exhaust

Altos G310

Internal Components

No. 1 2 3 4 5 6 7 Power Supply Unit System Fan Mainboard PCI Bus Slot HDD Bays 3.5 Device Bay 5.25 Device Bay

Item

Chapter 1

System Block Diagram

Altos G310

System Board Layout

The mainboard becomes accessible once you open the system. It should look like the figure shown below.

Label AGP1 CPU FAN FDD1 J11 J4 J6 J9 JP9 EXT PCI 1,2 SATA 1,2 U1 U14 U20 AGP Slot

Component BAT1

Label Battery DIMM Slot

Component

CPU Fan Connector Floppy Disck Drive Connector Buzzer Connector Serial and Parallel Ports Extend Interface Main Power Connector I C Feature Connector Extension PCI Slots S-ATA Port LAN Connector CPU Slot (478pin) ICH5R Chipset
2

DIMM 1,2,3,4 J10 J3 J5 J7 JP8 PCI1,2,3 PIDE 1,2 SYSFAN1,2 U12 U15 U22

Front Panel Header PS/2 KBMS Dual USB and RJ45 Power Port and12V Power Connector Clear CMOS PCI Slots Primary IDE Connector Secondary IDE Connector FAN Connector Clock Generator 875P Chipset I/O Connector

Chapter 1

Label U23 USB1 BIOS

Component U25 USB2

Label Mini-BMC

Component

Front USB Connector

Dual USB Connector

10

Altos G310

Hardware Specifications and Configurations

System Board Major Chips
Item System core logic Super I/O controller LAN controller Memory controller AGP controller E-IDE controller Keyboard controller RTC NB (Canterwood): Intel 875P SB (Canterwood): ICH5R NS PC87373 Intel 82547GI Build in Intel 875P Build in Intel 875P Built in Intel ICH5R (Canterwood South Bridge) PC87373 CYPRESS CY28405-2 Controller

Processor
Item Type Slot Speed Bus frequency Voltage Specification Intel Pentium 4 Northwood and Prescott processor in Flip Chip Pin Grid Array (FC-PGA) Package Socket 478 Depends on CPU, which is local configured FSB 400/533/800 MHz Processor voltage can be detected by the system without setting any jumper

BIOS
Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM size BIOS ROM package Supported protocol AMI V 8.0 Bulk mode flash ROM 512KB 32-pin PLCC package PCIX 1.0, PCI 2.2, APM1.2, VESA/DPMS (VBE/PM V1.1), SMBIOS 2.3, E-IDE 1.1, ACPI 1.0b, ESCD 1.03, PnP 1.0a, Bootable CD-ROM 1.0, USB 1.1, UHCI 1.0, ANSI ATA 3.0, ATAPI Yes No Yes Yes Specification

Boot from CD-ROM feature Supports LS-120 drive Supports BIOS boot block feature BIOS password control

Chapter 1

11

BIOS Hotkey List

Hotkey Function Enter BIOS Setup Utility Description Press while the system is booting to enter BIOS Setup Utility.

m
Cache Memory
Item

Specification

First-Level Cache Configurations Cache function control Enable/disable by BIOS Setup

Second-Level Cache Configurations The information below is only applicable to systems installed with a Pentium III processor. Tag RAM location L2 Cache RAM location L2 Cache RAM type L2 Cache RAM size L2 Cache RAM speed L2 Cache function control L2 Cache scheme On processor On processor PBSRAM (Pipelined-burst Synchronous RAM) Depends on CPU, which is local configured. Full of the processor core clock frequency (Advanced Transfer Cache) Enable/disable by BIOS Setup Fixed in write-back

VRD
Function CPU VRD VRM specification VRM 10.0 Typical Voltage 0.8375 - 1.6 volt Power Source 12 volt 91A Maximum Output

System Memory
Item Onboard embedded memory size Memory socket number Supported memory size per socket Supported maximum memory size Supported memory type Supported memory speed Supported memory voltage Supported memory module package Support parity check feature Support Error Correction Code (ECC) feature Memory module combinations 0MB 4 sockets 256MB / 512MB / 1024MB 4GB (1024MB x 4) DDR Unbuffered DDR 333/400 MHz 2.5 V 184-pin DIMM Yes Yes It is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other. Specification

12

Altos G310

Memory Combinations
DIMM1 256MB 512MB 1GB 256MB 512MB 1G 256MB 512MB 1GB 256MB 512MB 1GB 256MB 512MB 1G 256MB 512MB 1GB 256MB 512MB 1GB 2-Way Yes 4 2-Way Yes 4 1-Way Yes 2 DIMM2 DIMM3 DIMM4 Memory Interleave Dynamic Mode Throughput level

Memory Throughput Level Throughput Level 4 (Highest) 3 2 1 (Lowest) Memory Configuration 2-way memory interleave with dynamic mode 2-way memory interleave without dynamic mode 1-way memory interleave with dynamic mode 1-way memory interleave without dynamic mode

LAN Interface
Item LAN controller LAN controller resident bus LAN port Function control Intel 82547GI CSA Bus One RJ-45 on board (J5) Enable/disable by BIOS Setup Specification

IDE Interface
Item IDE controller IDE controller resident bus Number of IDE channel Supported IDE interface Supports LS-120 Supports bootable CD-ROM Function control Specification Built-in Intel ICH5R (Canterwood South Bridge) PCI bus 2 E-IDE (up to PIO mode, Multi-word (8237 style) DMA mode and Ultra DMA modes 0 through 5) No Yes Enable/disable by BIOS Setup

Chapter 1

13

Diskette Drive Interface

Item Diskette drive controller Diskette drive controller resident bus Supported diskette drive formats Function control Specification Built-in NS PC87373 super I/O controller LPC bus 1.44MB, 2.88MB format and slim type diskette drive Enable/disable by BIOS Setup

Serial Port
Item Serial port controller Serial port controller resident bus Number of serial port Serial port locations Supports 16550 UART Connector type Optional serial port I/O address (via BIOS Setup) Specification Built-in NS PC87373 super I/O controller LPC bus 2 J4 Yes 9-pin D-type male connector 3F8h 2F8h 3E8h 2E8h IRQ 4 IRQ 11

Optional serial port IRQ (via BIOS Setup)

Memory Address Map

Address 0000000-009FFFF 00A0000-00BFFFF 00C0000-00CFFFF 00D0000-00D3FFF 00D4000-00D7FFF 00D8000-00DBFFF 00DC000-00DFFFF 00E0000-00E7FFF 00E8000-00EFFFF 00F0000-00FFFFF 0100000-0F9FFFF 0FA0000-0FFFFFF Size 640 KB System Memory 128 KB Video RAM 32 KB I/O Expansion ROM 16 KB I/O Expansion ROM 16 KB I/O Expansion ROM 16 KB I/O Expansion ROM 16 KB I/O Expansion ROM 32 KB for SCSI BIOS 32 KB 64 KB BIOS System Memory 384 KB I/O Card Memory Onboard DRAM Reserved for Graphics Display Buffer Non-Cacheable Reserved for ROM on I/O Adapters Reserved for ROM on I/O Adapters Reserved for ROM on I/O Adapters Reserved for ROM on I/O Adapters Reserved for ROM on I/O Adapters Reserved for SCSI BIOS Reserved Onboard System ROM BIOS (ROM) System RAM BIOS (DRAM) Onboard DRAM Reserved for Memory Map I/O Card Non-Cacheable 1000000-FFFFFFF System Memory Onboard DRAM Function

14

Altos G310

I/O Address Map

Hex Range 000-01F 020-027 030-037 040-047 050-057 060-06F 070-07F 080-09F DMA Controller-1, 8237 Interrupt Controller-1 8259 Interrupt Controller-1 8259 System Timer (8254-1) System Timer (8254-1) Keyboard Controller 8742 Real-Time Clock, NMI Mask DMA Page Register 74LS612 Speed Status Register 0A0-0BF 0C0-0DF 0F00F10F8-0FF 0CF8 0CFC 1F0-1F7 278-27F 2F8-2FF 378-37F 3B0-3BF 3C0-3CF 3D0-3DF 3F0-3F7 3F7-3FF Interrupt Controller-2 8259 DMA Controller-2, 8237 CLEAR Math Co-processor BUSY RESET Math Co-processor Math Co-processor PCI Configuration Address Reg PCI Configuration Data Reg Fixed Hard Disk Parallel Port 2 Serial Port 2 Parallel Port 1 Monochrome Display EGA, VGA, SVGA CGA, VGA, SVGA Floppy Disk Controller Serial Port 1 Device Function

IRQ Assignment Map

Interrupt Channel IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Timer output 0 Keyboard Reserved Serial Port 2 Serial Port 1 Reserved Floppy Diskette Printer Port Real Time Clock Reserved Reserved Reserved PS/2 Mouse Numeric Processor Embedded Hard Disk Reserved Function

Chapter 1

15

PCI Interrupt Routing

PCI Devices PCI Slot 1 PCI Slot 2 PCI Slot 3 PCI Slot 4 PCI Slot 5 REQ#/GNT# P_REQ#1 P_GNT#1 P_REQ#2 P_GNT#2 P_REQ#3 P_GNT#3 P_REQ#4 P_GNT#4 P_REQ#5 P_GNT#5 D_AD21 From SB / PCI Slot D_AD20 From SB / PCI Slot D_AD19 From SB / PCI Slot D_AD18 From SB / PCI Slot IDSEL D_AD17 Others From SB / PCI Slot

16

Altos G310

Power Management
Power Saving Mode Phenomenon List
Power Saving Mode Device Standby mode
! ! ! ! !

Phenomenon Independent power management timer for HDD devices (0-15 minutes, time step = 1 minute) Hard disk drive goes into STANDBY mode (for ATA standard interface) Disable V-sync to control the VESA DPMS monitor Resume method: device activated (keyboard for DOS, keyboard & mouse for Windows) Resume recovery time: 3-5 seconds Global power management timer (1-60 minutes) Hard disk drive goes into STANDBY mode (for ATA standard interface) Disable H-sync and V-sync signals to control the VESA DPMS monitor Resume recovery time: 7-10 seconds

Global Standby mode

! ! ! !

Chapter 1

17

Environmental Requirements

Item Temperature Operating Non-operating Non-operating (Storage package) Humidity Operating Non-operating (unpacked) Non-operating (Storage package) Vibration Operating (unpacked) Non-operating (packed) +10 to +35C -10 to +60C -20 to +60C

Specifications

20% - 80% RH, non-condensing 20% - 80% RH, non-condensing 20% - 90% RH, non-condensing

5 - 16.2 Hz: 0.38mm(peak to peak) 16.2 - 250 Hz: 0.2G 5 - 27.1 Hz: 0.60G 27.1 - 50 Hz: 0.4mm (peak to peak) 50 - 500 Hz: 2.0G

18

Altos G310

Mechanical Specifications

Item Dimensions

Specification

W/O Bezel W/Bezel

Color I/O ports Slots Main board Drive bays Switching power supply Material

186(W) X 424(H) X 460(D)mm 186(W) X 424(H) X 477(D)mm

Black PS/2 keyboard port, PS/2 mouse port, two USB ports, one LAN ports, two serial port 5 PCI slots , 1AGP Slot FS-1100A 4 x 5.25 One standard 30W ATX12 Housing : Metal base and top cover (thickness=1.0mm, bezel thickness=0.8mm) Panel : Plastic bezel (thickness=3.0mm) System Event Indicator, Hard Disk Activity Indicator, Power Indicator, Power Supply Indicator Power Switch

Indicators Switch

Chapter 1

19

ASM
ASM 6.0
ASM is a system management tool based on the Simple Network Mangement Protocol ( SNMP) and Remote Rrocedure Call (RPC) via service provider. It detects server problems related to the processor thermal condition, voltage detection, fan status or redundant power supply status. This feature is designed primarily for server supervisors and management information system (MIS) personnel to help them detect errors or potential trouble spots in their network servers through a single management station. ASM consists of two major parts:
! !

ASM-Console- a Windows-based monitoring station that communicates with the ASM-Agents. ASM-Agent(s)- the individual servers managed by the ASM-Consol

20

Altos G310

Intelligent Platform Mangement Interface ( IPMI)

IPMI stands for Intelligent Platform Management Interface. IPMI is an open standard hardware manageability interface specification. It provides an architecture that defines how unique device can all communicate with the CPU in a stadard way. With IPMI, the CPU has only one thing to communicate with-the IPMI Event Log. The CPU only has to ask what has changed since the last time it asked. Every device communicates directly, through IPMI, to the Event Log, which is used to record, in a consistent way, all status events for the unique device. This simplifies the agent-handling routine. The system only needs a single agent, and it will not need to be changed when you move from five devices to manage, for example, to six. And the system doesnt need to change the way to CPU checks the Event Log when a new device is added to the system; it always checks in the same way, whether there is one device or a hundred. With IPMI, use of the CPU is minimized, so overall system performance improves. There are four elements of IPMI: Intelligent Platform Management Interface, Intelligent Platform Management Bus, Intellignet Chassis Management Bus, and Baseboard Management Controller. Detailed description of each element listed below.

Intelligent Platform Management Interface ( IPMI )

IPMI is the specification for the management controller command sets, including command sets for sensors, event logs, and sensor data record access, as well as the specification for the data formats, including sensor data records, event log entries, and FRU inventory information. IPMI is also the name used for the overall standardization effort.

Intelligent Platform Management Bus ( IPMB)

IPMB is the I2C-based, multi-master bus used for intra-chassis communication with satellite management controllers. Here sensor devices and cards with IPMI bus access can be added to the IPMI standard.

Intelligent Chassis Management Bus ( ICMB )

ICMB is the RS-485 based inter-chassis management bus, based on IPMB. It is used for common chassis and emergency management functions, including power and reset control, chassis status, events, and FRU inventory.

Baseboard Management Controller (BMC)

BMC is used to monitor baseboard temperatures and voltages, and to manage the system event log and non-volatile storage for sensor data records. It provides a system software interface to the Intelligent Platform Mangement Bus. 1

The description of IPMI and IPMI elements is copied from IPMIs white paper, published by HEWLETT PACKARD, in February 1998.

Chapter 1

21

22

Altos G310

Chapter 2

System Utilities
Introduction
Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance.

Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup.

Chapter 2

22

Setup Menu
The computer employs the latest AMI BIOS CMOS chip with support for Windows Plug and Play. This CMOS chip contains the ROM Setup instructions for configuring the mainaboards BIOS. The BIOS(Basic Input and Output System) Setup utility is a menu driven utility that enables you to make changes to the system configuration and tailor your system to suit your individual work needs. BIOS is a ROM-based configuration utility that displays the systems configuration status and provides you with a tool to set system parameters. These parameters are stored in non-volatile battery-backed-up CMOS RAM that saves this information even when the power is turned off. When the system is turned back on, the system is configured with the values found in CMOS. Configure such items as: -- Hard drives, diskette drives, and peripherals -- Password protection from unauthorized use -- Power Management Features This Setup utility should be executed under the following conditions: -- When changing the system configuration -- When a configuration error is detected by the system and you are prompted to make changes to the Setup utility. -- When redefining the communication ports to prevent any conflicts --When making changes to the Power Management configuration --When changing the password or making other changes to the security setup BIOS Setup Options at Boot The user will be able to initiate SETUP by pressing the respective keys. <F2> Enter the BIOS Setup

23

Chapter 2

Main Menu

Parameter BIOS Build Date BIOS Version SMBIOS Version System Time System Date Systeme Information Product Information

Description The date when the BIOS build Version Control SMBIOS version of BIOS Use these items to set the correct time. Use these items to set the correct date Display the system information Display the product information

Options MM/DD/YY) N/A x.x.x (HH:MM:SS) (mm/dd/yy) Press [Enter] for sub menu Press [Enter] for sub menu

Chapter 2

24

System Information

Parameter
Processor Type Processor Speed CPU ID Level 1 Cache Level 2 Cache Floppy Drive A

Description
Processor type that is currently installed Processor speed that is currently installed CPU ID for the CPU Data Cache Size Cache Size Shows the size and type of the floppy drive if installed. Shows not installed if not present Shows device type if present Shows Not Detected if not present or not detected x.xGHz xxxxh xxxKB xxxKB

Option
XXXXXXXX

x.xxMB xxxxx Not installed Hard Disk CDROM Not Detected

Primary IDE Channel Master Primary IDE Channel Slave Secondary IDE Channel Master Secondary IDE Channel Slave S-ATA Port0 S-ATA Port1 Total Memory DDR Memory Type Interleave Support

Shows total installed memory size Press [Enter] for sub-menu Memory speed The memory interleave mode that is currently running Display BIOS assigned system resource for this device Display BIOS assigned system resource for this device

xxxxMB xxxxMHz One Way Two Way Four Way xxx, IRQx xxx,IRQx

Serial Port 1 (Address/IRQ) Parallel 1 Port (Address/IRQ)

25

Chapter 2

Parameter
Mouse (PS/2, USB)

Description
Display device type if device is present Display None if device is not present

Option
PS/2, None None, USB PS/2, USB None, None PS/2, None None, USB PS/2, USB None, None

Keyboard (PS/2, Mouse)

Display device type if device is present Display None if device is not present

Total Memory

Parameter DIMM1 DIMM2 DIMM3 DIMM4

Description Display Memory Size/Memory Type if enabled Display Display (Bank #) if the specific bank is disabled by BIOS Disabled by BIOS Display Not Installed if not populated

Option xxxMB/Memory Disabled (Bank #) Not installed N/A

Chapter 2

26

Product Information

Parameter System Product Name

Description Display the string that is stored in SMBIOS table Type1 : Offset 05h:Product Name. It is flashed at factory and would be updated by SMBIOS update utility. Unique ID. Display the string that is stored in SMBIOS table: Type 1:offset 08h

Option Altos XXXX

System Serial No. Baseboard ID

00000000000000000000

Baseboard identification. Display the string that is xxxxxxxxxx stored in SMBIOS table: Type 2:Offset 05h:Product It is flashed at factory and would be updated by SMBIOS update utility. Display the string that is stored in SMBIOS table: Type 2:Offset 07h: Serial Number. It is flashed at factory and would be updated by SMBIOS update utility. xxxxxxxxxxxxxxxx

Baseboard Serial No

27

Chapter 2

Advanced Menu
The advanced menu contains parameter values that define how the system behaves on startup. WARNING:Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Press [Enter] to enter the submenu scree of the parameters shown in the screen below.

Item 1 2 3 4 5 6 7 8 9 Peripheral Configuration IDE Configuration Floppy Configuration PCI PnP Configuratoin Boot Settings Configuration Onboard Device Configuration Event Log Configuration Remote Access Configuration System Health Monitoring

Parameter

Chapter 2

28

Peripheral Configuration

Parameter Serial Port A (Address/IRQ)

Description Serial port 1 address and IRQ (interrupt request) setting

Option Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Disabled 2F/8/IRQ3 3E8/IRQ4 3E/8/IRQ4 Disabled 378 278 3BC Normal Bi-Directional EPP ECP IRQ5 IRQ7

Serial Port B (Address/IRQ)

Serial port 2 address and IRQ (interrupt request) setting

Parallel Port Address

Sets a logical base address for the parallel port

Parallel Port Mode

Sets the operation mode for the parallel port

Parallel Port IRQ

Optional Default. Safe Default.

29

Chapter 2

IDE Configuration
The IDE Configuration submenu lets you define the parameter settings related to the hard disk.

Parameter IDE Configuration

Decription P-ATA Mode: default setting. P-ATA device is configured in legacy mode. Combined Mode: allows configuration of P-ATA and S-ATA devices in legacy mode. Disabled: disables IDE controller for P-ATA and S-ATA devices.

Option P-ATA mode Combined Mode Uption Disabled Enabled Disabled

S-ATA Runing Enhanced Default is Enabled if IDE Configuration is set to Mode P-ATA Mode. When enabled, S-ATA device is configured in NATIVE mode and P-ATA device is configured in LEGACY mode Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Third IDE Master Fouth IDE Master Display detected device type. Display None if not detected. Press [Enter] to display sub-menu

Device Type None

Chapter 2

30

Primary IDE Master

Parameter Device Vendor Size Type Type of IDE Device

Description N/A N/A N/A

Option

Vendor of the selected IDE device Size of the selected device Configure the driver type.

Not installed Auto CD-ROM ARMD

LBA/Large Mode

Select the hard disk drive translatoin method. For Disabled drivers with more than 504MB, the LBA mode is nec- Auto essary. Auto: The Data transfer from and to the device occurs Disabled multiple sectors at a time if the device supports it. Auto Disable: The Data transfer from and to the device occurs one sector at a time Select PIO ( Programmed Input/Output) Mode. Mode Auto 0 to 4 provide successive increase of performance. 0 1 2 3 4 Chapter 2

Block Mode

PIO Mode

31

Parameter DMA Mode Optimal Default Failsafe Default

Description

Option Auto SWDMAn MWDMAn UDMAn Auto Disabled Enabled Disabled Enabled

S.M.A.R.T

Enable or disable the S.M.A.R.T ( Self- Monitoring, Analysis and Reporting Technology) in the internal hard disk. If Auto is selected, the BIOS will enable the S.M.A.R.T if the driver supported. Optimal Default Failsafe Default

32-bit Data Transfer

Chapter 2

32

Floppy Configuration
The floppy configuration submenu displays the type of floppy drive installed in the server.

Parameter Floppy Drive A

Description Floppy disk drive type

Option 1.44/1.25MB None

33

Chapter 2

PCI/PnP Configuration
The PCI/PcP Configuration submenu lets you specify the settings for the PCI devices.

Parameter USB Function Legacy USB Support

Description Enables the systems USB ports Enabled Disabled

Option

Enable this parameter when you intend to use a USB Disabled device and are using a non-Plug and Play operating Auto system, such as DOS. Sets a parameter for the PCI buses. Auto

PCI Slot-1~5 IRQ Reference

Chapter 2

34

Boot Settings Configuration

The boot settings configuration submenu lets you specify the preferred setting for system bootup.

Parameter Quick Boot

Description Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system. Disabled: Displays normal POST messages. Enabled: Displayes OEM Logo instead of POST messages. Enabled: Enable CPU Hyper-Threading for HT enabled processor(s). Disabled: Disabled CPU Hyper-Threading for HT enabled processor(s). Default is Enabled Enabled Disabled Enabled Disabled Enabled Disabled

Option

Quite Boot

Hyper-Threading Technology

Auto-detect CPU Frequency CPU Frequency to Bus Ratio Bootup Num Lock

Enabled Disabled

Grayed is On and Numlock LED on the keyboard is Xx to 1 on. Default is On and Numlock LED on the keyboard is on. On Off

35

Chapter 2

Parameter PS/2 Mouse Support Wait for F1 if Error

Description Default is Enabled Disabled PS/2 device if disabled. Default is Enabled. Display below message when POST error occurred. Wait for 5 seconds and continuing to boot up. Press F1 to continue or F2 to enter BIOS setup. Display below message and stop continuing the POST process when POST error occurred. Enabled Disabled Enabled Disabled

Option

MPS 1.4 Support

If you enable this item, the system BIOS MP table will Enabled be compatible with MultiProcessor Specification Disabled version 1.4 Allows BIOS to skip certain tests while booting. Decreases the time needed to boot the system. Enabled Disabled

Memory Test

Chapter 2

36

Onboard Device Configuration

The onboard device configuration submenu displays the types of devices the system board can support.

Parameter OnBoard LAN OnBoard S-ATA

Description Gigabit ethernet support Serial ATA drive support

Option Enabled Disabled Enabled Disabled

37

Chapter 2

Event Log Configuration

NOTE: If there are any event logs recorded. View Event Log and Mark All Events As Read will appear. If no event recorded, these two options will NOT appear.

Chapter 2

38

Parameter Event Logging Clear All Event Logs

Description Enables or disables the event logging function of the system Pop-up a new diaglog box, to confirm if user wants to clear all event logs now. The message in the diaglog box: Clear All Event Logs now ? Press [Enter] to display detail event log message Allow/Not allow logging or BIOS POST events ECC(Error Correcting Code) tests the accuracy of data as it passes in and out of memory. When this parameter is enabled, single-bit and multi-bit memory errors will be recorded in the event log. PCI( Peripheral Component Interconnect) is a 32-bit bus that supports a 64-bit extension for new processors, such as Pentium processors. It can run at clock speeds of 33 or 66 MHz. When this parameter is enabled, any PCI device error will be recorded in the event log. Enabled Disabled Enabled Disabled Enabled Disabled Yes No

Options

View Event Log BIOS POST Event Logging ECC Event Logging

PCI Device Event Logging

Enabled Disabled

AC Power Lost/Recovery When this parameter is enabled, any instance of AC Enabled power lost will be monitored and logged in the event Disabled log. Intrusion Event logging Software NMI Allow logging of chassis intrusion events. Default is Enabled Do not assert NMI if disabled Enabled Disabled Enabled Disabled

39

Chapter 2

Remote Access Configuration

The remote access configuration submenu lets you specify settings related to the systes remote management features.

Parameter Remote Access

Description Enables or disables remote access. Selecting Serial enables remote access and opens a submenu to configuration system parameters. Default is COM1 when remote access is set to Serial COM1 default is 115.2K COM2 default is 19.2K Default is Disabled If Enabled, system will keep redirection connection active after booting to OS. If Disabled, the connection will be deactivated. Default is PC-ANSI, which is the standard PC-type terminal. VT100 works for English as the select language. VT-UTF8 uses Unicode. Disabled Serial COM1 COM2

Option

Serial Port Number Serial Port Mode

115200 8,n,1 57600 8,n,1 19200 8,n,1 Disabled Enabled

POST-Boot Support

Terminal Type

PC ANSI VT100 VT-UTF8

Chapter 2

40

Parameter Flow Control

Description Selecting Hardware enables flow control of remote access.

Option None Hardware

41

Chapter 2

System Health Monitoring

The system health monitoring submenu lets you check various system parameters. This information is for reference only, no parameters in this submenu can be changed.

Parameter CPU Temperature System Temperature CPU Fan Speed System Fan Speed Chassis Status

Description

Option

Current CPU temperature detected by the sensor on 58 C/136 F the board Current board temperature detected by the sensor on 33 C/91 F the board Current CPU Fan speed detected Current System Fan speed detected Itemize the detail of each voltage 2646RPM 9121RPM

Chapter 2

42

Power Menu
The power menu allows you to configure the systems power management feature.

Parameter
ACPI Aware O/S

Description
Yes/No ACPI support for operating system. Yes: If OS supports ACPI. No: If OS does not support ACPI. Enable or disable APM support. Defines the power state to resume to after a system shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown. When set to Stay Off, the system remains off after power shutdown. When set to instant On/Off, the power button serves as a standard on/off button. When set to Suspend, pressing the power button will activate the power-saving suspend mode. Yes No

Options

Power Management Restore on AC Power Loss

Enabled Disabled Last State Always On Off

Power Button Mode

Instant On/Off 4-Sec Over write

43

Chapter 2

Boot Menu
The boot menu allows you to specify the preferred settings during system bootup. Press [Enter] to enter the submenu screen of the parameters shown in the screen below.

Parameter Boot Device Priority Hard Disk Drives Removable Devices ATAPI CDROM Drives

Description Specifies the boot sequence from the availabledevices. Specifies the available hard disk drives boot sequence. Only first drive could boot the system Specifies the available removable devices boot sequence. Only first drive could boot the system Specifies the available CD-ROM drives boot sequence. Only first drive could boot the system.

Option Removeable Devices CD-ROM Drive Hard Drive N/A

Chapter 2

44

Boot Device Priority

The boot device priority submenu lets you specify the boot search sequence during the POST process. BIOS setup wil ldisplay an error message if the drive specified is not bootable.

Parameter 1st Boot Device 2nd Boot Device 3rd Boot Device

Description Sets the device from which the system will first attempt to boot up. Sets the device from which the system will attempt to boot up when the first attempt failed. Sets the device from which the system will attempt to boot up when the first and second attempts failed.

45

Chapter 2

Security Menu

Parameter
Supervisor Password User Password

Description
Prevents unauthorized access to the BIOS setup. Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when a Supervisor password is set.

Option
Not Installed Installed Not Installed Installed

Change Supervisor Password

You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. If you highlight these items and press Enter, a dialog box appears which lets you enter a password. You can enter no more than six letters or numbers. Press Enter after you have typed in the password. A second dialog box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly. The password is required at boot time, or when the user enters the Setup utility. The characters allow for password are ( a-z, A-Z,0-9). Six characters are allowed for a password. Highlight this item and type in the current password. At the next dialog box press Enter to disable password protection. Press [Enter] to remove the User password.

Clear User Password Clear User Password

Chapter 2

46

Exit Menu

Parameter
Save Changes and Exit Discarding Changes and Exit Load Optimal Defaults Load Failsafe Defaults Discard Changes

Description
Exit system setup wiht saving the changes Exit system setup without saving the changes. Load Optimal Defaults Load Failsafe Defaults Discard changes

47

Chapter 2

Chapter 3

Disassemble and Reassemble

This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools:
! !

Wrist grounding strap and conductive mat for preventing electrostatic discharge Phillips screw driver and twizer

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3

48

General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the power cable from the system.

49

Altos G310

Disassembly Flowchart

Chapter 3

50

Standard Disassembly Procedure

This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.

Removing the Housing Cover

1. 2. Remove the two thumbscrews located at the rear end of the left panel. Slide the left panel rearward before detaching it from the chassis.

3. 4.

Unlock the door with the key to release the side panel. Push the latch and open the front panel to more than a 45 degrees angle and move it away from the chassis.

Removing the CD-ROM, Floppy and HDD

1. 2. 3. Disconnect the CD-ROM power cable and IDE cable Disconnect the floppy power cable and IDE cable Disconnect the hard disk drive power cable and IDE cable

51

Altos G310

4.

Pulling the CD-ROM, floppy and hard disk drive from the chassis.

5. 6. 7.

Detach the bracket from the CD-ROM. Detach the bracket from the floppy. Detach the bracket from the hard disk drive.

Removing the Cables

1. 2. 3. Disconnect the power cable from the mainboard Disconnect the 12 voltage power cable from the mainboard. Disconnect the floppy IDE cable, primary IDE cable and the secondary IDE cable from the headers.

Chapter 3

52

Removing the DIMM

1. Press the holding clips on both sides of socket outward to release the DIMM and take it away.

Removing the System Fan

1. 2. Disconnect the system fan cable. Take the system fan from the chassis.

Removing the CPU

1. 2. 3. Disconnect the CPU fan cable from the mainboard Depress the locking lever to release the heatsink. Take the heatsink module away from the mainboard.

53

Altos G310

4. 5.

Lift up the CPU locking lever until it is fully extended and take CPU away from the socket. Then press down the locking lever to the end.

Removing the Mainboard and Extension Board

1. 2. 3. Remove the nine screws to release the mainboard. Then gently to take the mainboard from the chassis. To separate the extension daughter board from the mainboard.

Removing the Power Supply

1. 2. Removing the four screws located on the rear chassis. Take the power supply from the chassis.

Chapter 3

54

Removing the Power Button and USB Modules

1. 2. Remove the two screws to release the lock switch cable. Then take the lock switch cable away.

3. 4. 5.

Remove the two screws to release the module. Take the module away from the chassis. Take the USB module away from the chassis.

6. 7.

Remove the one screw to release the lock. Then take the lock away from the chassis.

55

Altos G310

8. 9.

Remove the one screw to release the power button board from the bracket. Take the power button board from the bracket.

10. Disconnect the intrusion alarm cable. 11. Disconnect the cable from the power button board.

12. Remove the two screws. 13. Take the USB module away from the bracket. 14. Disconnect the USB cable.

Chapter 3

56

Standard Reassembly Procedure

This section tells you how to reassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.

Reassemble the Power Button and USB Modules

1. 2. 3. Reconnect the USB cable to the USB board. Place the USB board module to the bracket. Then secure the two screws to fasten it.

4. 5.

Reconnect the power button cable to the power board. Reconnect the intrusion alarm cable.

6. 7.

Place the power button module to the bracket. Secure the one screw to fasten the board.

57

Altos G310

8. 9.

Aim at the secure position to place the lock module. Secure the one screw to fasten the lock.

10. Place the USB module to the position. 11. Place this module to this position. 12. Secure the two screws to fasten the module.

13. Place the lock switch cable on the position and secure the two screws to fasten it.

Chapter 3

58

Reassemble the Power Supply

1. 2. Aim at the track to place the power supply to the chassis. Then secure the four screws.

Reassemble the Mainboard and Extension Board

1. 2. 3. Reconnect the extension daughter board to the mainboard. Aim at the I/O shield position to place the mainboard with caution. Secure the nine screws to fasten the mainboard.

Reassemble the CPU

1. 2. 3. Lift up the lever to straight. Aim at the Pin 1 mark to place the CPU. Press down the lever to fasten the CPU.

59

Altos G310

4. 5. 6.

Place the heatsink to the position. Hook the CPU locking lever to fasten it. Reconnect the CPU fan cable to the position.

Reassemble the System Fan

1. 2. Place the system fan to the chassis. Reconnect the system fan cable to the position.

Reassemble the DIMM

1. 2. Insert the DIMM to the socket. And press the holding clips inward to lock the DIMM in place.

Chapter 3

60

Reassemble the Cables

1. 2. 3. Reconnect the secondary IDE cable, primary IDE cable and floppy IDE cable to the mainboard. Reconnect the 12 voltage power cable to the mainboard. Reconnect the power cable to the mainboard.

Reassemble the CD-ROM, Floppy and HDD

1. 2. 3. Place the bracket to the hard disk drive. Aim at the screw position to place the bracket on CD-ROM. Place the bracket to the floppy.

61

Altos G310

4. 5. 6.

According the track to insert hard disk drive to the chassis. Aim at the position to insert the floppy. Aim at the position to insert the CD-ROM.

7. 8. 9.

Reconnect the IDE cable and power cable to the hard disk drive. Reconnect the IDE cable and power cable to the floppy. Reconnect the IDE cable and power cable to the CD-ROM.

10. Attach the front panel to the chassis. 11. Attach the side panel to the chassis. 12. Secure the two screws to fasten the side panel.

Chapter 3

62

63

Altos G310

Chapter 4

Troubleshooting
This chapter provides troubleshooting information for the Altos G310:
! ! ! !

Bootblock Initialization Code Checkpoints Bootblock Recovery Code Checkpoints POST Code Checkpoints Beep Codes

Chapter 4

62

Bootblock Initialization Code Checkpoints

The bookblock initialization code sets up the chipset, memory and other components before system memory is available. The following table describle the type of checkpoints that may occur during the bootblock initialization portion of the BIOS:

Checkpoint Code Before D1 D1 D0 D2 D3

Description Early chipset initialization is done. Early super I/O initialization is done including RTC and keyboard controller. NIMI is disabled. Perform keyboard controller BAT test. Checks if waking up from power management suspend state. Save power-on CPUID value in scratch CMOS. Go to flat mode with 4GB limit and GA20 enabled. Verify the bootblock checksum. Disable CACHE before memory detection. Execute full memory sizing module. Verify that flat mode is enabled. If memory sizing module not executed, start memory refresh and do memory sizing in Bootblack code. Do additional chipset initialization. Re-enable CACHE. Verify that falt mode is enabled. Test base 512KB memory. Adjust policies and cache first 8MB. Set stack. Bootblock code is copied from ROM to lower system memory and control is given to it BIOS executes out of RAM. Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced. Main BIOS checksum is tested. If BIOS recovery is necessary, control flows to checkpoint E0. Restore CPUID value back into register. The Bootblock-Runtime interface module is moved to system memory and control is given to it. Determine whether to execute serial flash. The Runtime module is uncompressed into memory. CPUID information is stored in memory. Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory. Leaves all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing SMRAM. Restore CPUID value back into register. Give control to BIOS POST.

D4 D5 D6

D7

D8 D9

DA

63

Altos G310

Bootblock Recovery Code Checkpoints

The bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describle the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS.

Checkpoint E0

Description Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA controller is initialized 8259 interrupt controller is initialized. L1 cache is enabled. Set up floppy controller and data. Attempt to read from floppy. Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM. Disable ATAPI hardware. Jump back to checkpoint E9. Read error occured on media. Jump back to checkpoint EB. Determine informatoin about root directory of recovery media. Search for pre-defined recovery file name in root directory. Recovery file not found. Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file. Start reading the recovery file cluster by cluster. Disable L1 cache. Check the validity of the recovery file configuration to the current configuration of the flash part. Make flash write enable through chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size equals the recovery file size. The recovery file size does not equal the found flash part size. Erase the flash part. Program the flash part. The flash has been updated successfully. Make flash write disabled. Disable ATAPI hardware. Restore CPUID value back into register. Give control to F000 ROM at F000:FFF0h

E9 EA EB EF E9 or EA F0 F1 F2 F3 F5 FA FB

F4 FC FD FF

Chapter 4

64

POST Code Checkpoints

The POST checkpoints are the largest set of checkpoints during the BIOS pre-boot process. The following table describes the type of checkpoints that may occur during the POST portion of the BIOS:

Checkpoint 03

Description Disable NIMI,Parity, video for EGA, and DMA controllers. Initialize BIOS, POST, and Runtime data area. Also initialize BIOS modules on POST entry and GPNV area. Initialize CMOS as mentioned in the Kernel Variable wCMOSFlags. Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK. Verify CMOS checksum manually by reading storage area. If the CMOS checksum is bad, update CMOS with power-on default values and clear passwords. Initialize status register A. Initializes data variables that are based on CMOS setup questions. Initializes both the 8259 compatible PICs in the system. Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table. Do R/W test to CH-2 count reg. Initialize CH-0 as system timer. Install the POSTINT1Ch handler. Enable IRQ-0 in PIC for system timer interrupt. Traps INT1Ch vector to POSTINT1ChHandlerBlock. Initializes the CPU. The BAT test is being done on KBC. Program the keyboard controller command byte is being done after Auto detection of KB/MS using AMI KB-5. Early CPU Init Star--Disable Cache -- Init Loal APIC Set up boot strap processor Information Set up boot strap processor for POST Enumerate and set up application processors Re-enable cache for boot strap processor Early CPU lnit Exit Initializes the 8042 compatible Keyboard Controller Detects the processor of PS/2 mouse Detects the presence of Keyboard in KBC port Testing and initialization of different input devices. Also, update the Kernel Variables. Traps the INT09h vector, so that the POST INT9h handler gets control for IRQ1. Uncompress all available language, BIOS logo, and Silent logo modules. Early POST initialization of chipset registers Uncompress and initialize any platform specific BIOS modules Initialize System Management Interrupt Initializes different devices through DIM. Initializes different devices. Detects and initializes the video adapter installed in the system that have optional ROMs. Initializes all the output devices Allocate memory for ADM module and uncompress it. Give control to ADM module for initialization. Initialize language and font modules for ADM. Activate ADM moudle. Initializes the silent boot module. Set the window for displaying text information.

04

05 06

08

C0 C1 C2 C5 C6 C7 0A 0B 0C 0E

13 24 30 2A 2C 2E 31

33

65

Altos G310

Checkpoint 37 38 39 3A 3B 3C 40 50 52 60 75 78 7A 7C 84 85 87 8C 8D 8E 90 A0 A1 A2

Description Displaying sign-on message, CPU information, setup key message, and any OEM specific information. Initializes different devices through DIM. Initializes DMAC-1 & DMAC-2 Initializes RTC date/time Test for total memory installed in the system. Also, check for DEL or ESC keys to limit memory test. Display total memory in the system. Mid POST initialization of chipset registers. Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, ....etc) successfully installed in the system and update the BDA, EBDA...etc. Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed. Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory. Initializes NUMI-LOCK status and programs that KBD typematic rate. Initialize Int-13 and prepare for IPL detection. Initializes IPL devices controlled by BIOS and option ROMs. Initializes remaining option ROMs. Generate and write contents of ESCD in NVRam. Log errors encountered during POST. Display errors to the user and gets the user response for error. Execute BIOS setup if needed. requested. Late POST initializations of system management interrupt. Build ACPI tables (if ACPI is supported) Program the peripheral parameters. Enable/Disable NMI as selected Late POST initializations of system management interrupt Check boot password if installed Clean-up work needed before booting to OS Takes of runtime image preparation for different BIOS modules. Fill the free area in F000h segment with 0FFh. Initializes the Microsoft IRQ Routing Table. Repares the runtime language module. Disables the system configuration display if needed. Initialize runtime language module Display the system configuration screen if enabled. Initialize the CPUs before boot, which includes the programming of the MTRRs Prepare CPU for OS boot including final MTRR values Wait for user input at configure display if needed Uninstall POST INT1Ch vector and INT09h vector. Reinitialize the ADM module. Prepare BBS for Int 19 boot End of POST initialization of chipset registers Save system context for ACPI Passes control to OS Loader (typically INT19h)

A4 A7 A8 A9 AA AB AC B1 00

Chapter 4

66

Beep Codes
The following table describes the beep codes that are used by AMIBIOS:

Number of Beeps 1 2 3 4 5 6 7 8 9 10 11 Memory refresh timer error Parity error

Description

Main memory read/ write test error Mainboard timer not operational Processor error Keyboard controller BAT test error General exception error Display memory error ROM checksum error CMOS shutdown register read/write error Cache memory bad

67

Altos G310

Chapter 5

Jumper and Connector Information

Jumpers and Connectors
Refer to the following figure for the location of the jumpers and connectors on the main board:

Connector/Jumper Label AGP1 BAT1 CPUFAN DIMM 1,2,3,4 FDD1 J10 J11 AGP Slot Battery CPU Fan Connector DIMM Port Floppy Connector Front Panel Header Buzzer Connector

Description

Chapter 5

68

Connector/Jumper Label J3 J4 J5 J6 J7 J9 JP8 JP9 PCI 1,2,3 EXT PCI 1, 2 PIDE 1,2 SATA1,2 SYSFAN 1,2 U1 U12 U14 U15 U20 U22 U23 U25 USB1 USB2 PS/2-KBMS

Description Serial and Parallel Print Port Dual USB & RJ45 Extend Interface Power Port & 12V Power Connector Main Power Connector Clear CMOS I2C Feature Connector PCI Slot Extention PCI Slots Primary IDE Connector Secondary IDE Connector S-ATA Ports System FAN Connector LAN Connector Clock Generator 478pin CPU Slot 875P Chipset ICH5R Chipset I/O Controller BIOS Mini-BMC Front USB Connector Dual USB Connector

69

Altos G310

Print Port

Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 STB#

Pin Description 15 16 17 18 19 20 21 22 23 24 25 DATA BUS1 DATA BUS 2 DATA BUS 3 DATA BUS 4 DATA BUS 5 DATA BUS 6 DATA BUS 7 DATA BUS 8 ACK# BUSY PAPER EMPTY SELECT PAUTOFD

Pin No.

Pin Description -PERROR -PPRINIT -PSLCTIN GND GND GND GND GND GND GND GND GND GND GND

26,27 G1 G2

Serial Port

CN2 Pin No. 1 2 3 4 5 6 Pin Description NDCDA NSINA NSOUTA NDTRA GND NDSRA 7 8 9 10 11 Pin No. Pin Description NRTSA NCTSA NRIA GND GND

Chapter 5

70

Serial ATA Port

CN21 SATA 8 1 2 3 4 5 6 7

CN21 SATA Pin No. 1 2 3 4 5 Pin Description GND SATA_TXP0 SATA_TXN0 GND SATA_RXN0 6 7 8 9 Pin No. Pin Description SATA_RXN0 GND NC NC

PS2-KBMS
J3 CON_PS2_2 MH1106-D6 11 9 7 8 10 12 T6 T5 T3 T1 T2 T4 16 15 14 13 17

5 3 1 2 4 6

B5

B3 B1 B2 B4

B6

J3 Pin No. 1 2 3 4 5 6 7 8 9 KBDATA NC GND POWER KBCLK NC MSDATA NC GND Pin Description 10 11 12 13 14 15 16 17 Pin No. POWER MSCLK NC GND GND GND GND GND Pin Description

71

Altos G310

Dual Stack USB Port

USB2 9 1 2 3 4 11 10 5 6 7 8 12 UB11123-8B0 UB1112C-81

USB2 Pin No. 1 2 3 4 5 Pin Description 5V_DUAL_BACK USB DATA BUS USB DATA BUS GND 5V_DUAL_BACK 6 7 8 9 10 Pin No. Pin Description USB DATA BUS USB DATA BUS GND GND GND

Dual USB & RJ45 Connector

Pin No. 1 2 3 4

Pin Description USB PWR USBP2N USBP2P_R GND 15 16 17 18

Pin No. GND GND 3.3V

Pin Description

LINK_LEDJ

Chapter 5

72

Pin No. 5 6 7 8 9 10 11 12 13 14

Pin Description USB PWR USBP3N_R USBP3N_R GND LTDP_8100 LTDN_8100 LRDP_8100 NC NC LRDN_8100 19 20 21 22 23 24 25 26

Pin No. 3.3V

Pin Description ACTIVE_LEDJ GND GND GND GND GND GND GND GND

27,28 29,30

73

Altos G310

Front Panel I/O and LED

Front Panel Connector

J10 Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Power LED_A 5VSB Key Cooling Fault LED_A Power LED_C Cooling Fault LED_C HDD Activity LED_A System Fault LED_A HDD Activity LED_C System Fault LED_C Power Switch NIC#1 Activity LED_A Power Switch (GND) NIC#1 Activity LED_C Reset Switch SMB_SDA Reset Switch (GND) SMB_SCL ACPI Sleep Switch Chassis Intrusion ACPI Sleep Switch (GND) NIC#2 Activity LED_A NMI to CPU Switch NIC#2 Activity LED_C Pin Power LED Anode 5VSB Key Cooling Fault LED Anode Power LED Cathode Cooling Fault LED Anode HDD Activity LED Anode NIC Activity LED Anode HDD Activity LED Cathode System Fault LED Cathode Power Switch NIC Activity LED Anode Power Switch (GND) NIC Activity LED Cathode Reset Switch SMBus SDA Reset Switch (GND) SMBus SCL ACPI Sleep Switch Chassis Intrusion ACPI Sleep Switch (GND) NIC Activity LED Anode NMI to CPU Switch NIC#2 Activity LED Cathode Definition

Chapter 5

74

LED Definition
LED Indicator Power/Sleep LED Color Green Green Amber Status LED Green Green ON Blink (1Hz with at 50% duty cycle) ON OFF OFF On Blink (1Hz with at 50% duty cycle) Blink (1Hz with at 50% duty cycle) ON Condition S1: Sleep S3 S4 S5 System Ready/No alarm System Ready but degraded (Some CPU fault, DIMM killed) / memory reduction Non critical alarm (Redundant FAN failure, Non-critical temperature and voltage) Critical alarm (Critical Power Modules Failure, Voltage Power Supply, Critical Temperature and voltage...) System not Ready (Post error/ NMI event/ CPU or terminator missing...) Hard Disk Drive Access No Access LAN /No Access LAN Access Disconnect/ Idle Describes S0: Power On

Amber

Amber

-ALL

OFF

HDD LED LAN Activity

Green Green Green -

Blink OFF ON Blink OFF

75

Altos G310

Front USB Header

USB Header Setting Pin No. 1 2 3 4 5 6 7 8 9 10 Signal Name VBUS VBUS DDD+ D+ GND GND Key Overcurrent Pin Definition Front Panel USB power (port 0,1) Front Panel USB power (port 0,1) Front Panel USB Port 0 Negative signal Front Panel USB Port 1 Negative signal Front Panel USB Port 0 Positive signal Front Panel USB Port 1 Positive signal Ground pin Ground pin No Pin Front Panel USB Overcurrent signal (port 0,1)

Chapter 5

76

GPIO DefinitionConnector and Jumper Setting

Component ICH5 U3 Y2 AC3 W5 F22 F21 SIO 103 105 Pin No. Pin Define GPI7 GP18 GPI11 GPI13 GPO23 GPIO34 GPIOE00 GPIOE02 Front audio det LAN_PEM# IPMI_ALERT# IO_PME# FWH_WP# VCC26_EN GPIO_POWER_LED GPIO_STATUS_LED Function Define

IDE Connector
Setting Pin No. 1 2 3
2 4 6 8 10 12 14 16 18 22 24 26 28 30 32 34 36 38 40

Pin Define -HDRST GND Device data 7 Device data 8 Device data 6 Device data 9 Device data 5 Device data 10 Device data 4 Device data 11 Device data 3 Device data 12 Device data 2 Device data 13 Device data 1 Device data 14 Device data 0 Device data 15 GND NC

Pin No. 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 GND

Pin Define IDE REQ I/O WRITE GND I/O READ GND I/O RDY Pull down for always master IDE ACK GND IRQ14 NC Device address 1 NC Device address 0 Device address 2 Device chip select S1 Device chip select S3 HDDLED GND

4 5
PIDE1 6 HL20201-UD2 HL2X20-A-N20 7

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39

8 9 10 11 12 13 14 15 16 17 18 19 20

77

Altos G310

Floppy Connector
Setting Pin No. 1 2
33 31 29 27 25 23 21 19 17 15 13 11 9 7

Pin Define GND DRVDEN0 NC NC GND NC GND INDEX# GND MOA# GND DSB# GND DSA# GND MOB# GND

Pin No. 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34

Pin Define DIP# GND STEP# GND WD# GND WE# GND TRAK0# GND WP# GND RDATA# GND HEAD# GND DSKCHG

3
3 1

FDD1 HL0717N-P4 HL2X17-A-N5

34 32 30 28 26 24 22 20 18 16 14 12 10 8 6 4 2

4 5 6 7 8 9 10 11 12 13 14 15 16 17

Fan Connector
CPU FAN Setting 1 2 3 Pin No. GND FANPOWER 12V LM85 TACH1 Pin Define

CPUFAN HF08030-P1 3 3 2 2 1 1 HF08030-P1

SYSFAN1 Setting

Pin No. 1 GND 2 3

Pin Define FANPOWER 12V LM85 TACH3

SYSFAN1 HF08030-P1 3 3 2 2 1 1 HF08030-P1

Chapter 5

78

SYSFAN2 Setting 1 2 3 Pin No. GND FANPOWER 12V LM85 TACH2 Pin Define

SYSFAN2 HF08030-P1 3 3 2 2 1 1 HF08030-P1

I2C Connector
JP9 Setting 1 2
JP9 1 2 3 4 1 2 3 4

Pin No. GND

Pin Define IPMI_SCL IPMI_SDA TRIS

3 4

HB24041 HB4

Clear CMOS
J8 Setting 1 2 3 Pin No. Pin Define NORMAL CLEAR GND

NOTE: 1-2: Normal NOTE: 2-3: CLR CMOS

79

Altos G310

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Altos G310. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it. NOTE: The number indicates the location shown on exploded diagram or NS indicates Not shown on it.

Chapter 6

80

Exploded Diagram

81

Altos G310

Part List
Picture Board Daughter Board 2USB USB Board 55.G31VF.001 Partname Description Aecr No.

Power Button Board

Power Switch Board

55.G31VF.002

Extension Daughter Board

TBD

55.G31VF.003

Cable FDD Cable 34PIN 2CON HDD IDE Cable 40PIN (Short) ODD IDE Cable 40PIN(LONG) Audio Cable 10PIN 2CON USB Cable 10PIN 2CON FDD Cable HDD Cable CD Cable Audio Cable USB Cable 50.G31VF.001 50.G31VF.002 50.G31VF.003 50.G31VF.004 50.G31VF.005

Reset Cable LED/Power Button Cable W/Bracket

Reset switch+reset switch holder Power/HDD LED Cable

50.G31VF.006 50.G31VF.007

Chapter 6

82

Picture

Partname Intrusion Alarm 7PIN 2CON

Description Intrusion Switch

Aecr No. 50.G31VF.008

S-ATA Cable 7PIN 2CON

Cable SATA 270MM Red Foxconn

50.G31VF.009

S-ATA Power Cable 2CON

Cable SATA Power 1-2H 150MM Foxconn

50.G31VF.010

Case/Cover/Bracket/Assemble Right Cover Left Bracket Door Sub Assy 60.G31VF.001

Front Bezel W/ODD Door, 5.25 Empty Cover, Power Button

Front Bezel Assy

60.G31VF.002

5.25 Empty Cover FDD Button I/O Shield I/O Bracket

5.25 Door FDD Button I/O Shield Slot Cover

42.G31VF.001 42.V02VF.703 33.G31VF.001 33.G31VF.002

83

Altos G310

Picture

Partname Retention Module W Nail 4PCS I/O Bracket Holder Chassis W I/O Bracket, DB Bracket, LED Bracket W/O I/O Shield FDD Holder TBD PCI-BKT

Description

Aecr No. 42.G31VF.002 42.V02VF.707 60.G31VF.003

G310 Sub Case Assy (W/O I/ O Shield)

FDD Rail

33.V02VF.704

ODD Holder HDD Holder Assy (Right) HDD Holder Assy (Left) Lock W Bracket Foot Stand Rubber Foot CD-ROM Drive CD-ROM DRive 52x MSI MS-8152 Black

CD-ROM Rail Right HDD Rail Assy Left HDD Rail Assy TBD Foot DRV, CD-ROM 52X MS8152MSI (Black)

33.V02VF.705 42.V02VF.708 42.V02VF.709 42.G31VF.003 47.V02VF.701 KD.052B.003

FDD/Floppy Disk Drive FDD 1.44MB Panasonic Mainboard MB FS-1100A For Altos G310 MB FS-1100A For Altos G310 MB.G3109.002 TBD TBD

Power Supply

Chapter 6

84

Picture

Partname Power Supply 300W W PFC ATX12V FSP300-60PLN

Description Power Supply 300W W PFC ATX12V FSP300-60PLN

Aecr No. PY.30008.003

85

Altos G310

Appendix A

Model Definition and Configuration

The Altos G310 Model No. Define: 1. Trade Mark:

2. 3.

Brand Name: Acer Description: Intel P4 processor with hyper-threading technology a. b. c. North Bridge : Intel 875P South Bridge : ICH5R Super I/O Controller : NS PC87373

4. 5.

Model No: Altos G310 Product Name: Acer Altos G310

Appendix A

86

Appendix B

Test Compatible Components

This computers compatibility is a test plan released by Wistron Internal Testing Department. Once the final report is available, this chapter will be revised accordingly.

Appendix B

87

Win NT4.0+SP6 Environment Test

Item CPU P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered ATA Hard drive 160GB,ATA 7200RPM 80GB, ATA,7200RPM SATA Hard drive 160GB,SATA 7200RPM 80GB, SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM 200GB,SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM SCSI Hard drive (68pin) 73GB, U320, 10K RPM 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card LSI SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, LSI 20320-R, Raid1 supprot , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket LSI 20160, U160 53C1000 1ch, 32/33Mhz, Low profile with full height bracket Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UWDY10 Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UWDY10 Seagate "Alpine" 8MB Seagate "Alpine" 8MB HGST "Vancourver III" HDS722516VLSA80, MLC71474 HGST "Vancourver III" HDS722580VLSA80, MLC71474 Western Digital, 200GB SATA 7200rpm, SD2000 JD-22HBB0 Western Digital, 160GB SATA 7200rpm, WD1200JD-22HBB0 Western Digital, 80GB SATA 7200rpm, WD800JD-22HKA0 Seagate Cuda VI "Alpine" Seagate Cuda VI "Alpine" Infineon DDR 32x8x18 CL3, 1.25" HYB25D256800CT-5 Infineon 32x8x9 CL3, 1.25" HYB25D256800CT-5 Apacer DDR 64x8x18 CL3, 1.25" Apacer DDR 32x8x18 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 32x8x9 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 64x8x18, SAMSUNG KH510838B-TCB3 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996 Prescott, mPGA478, SL7B8, D-1 Stepping, MM#: 857995 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#: 857996 Prescott, mPGA478, SL79L, D-1 Stepping, MM#: 857985 Prescott, mPGA478, SL7D8, D-1 Stepping, MM#: 858622 Northwood, mPGA478, SL6PF, D-1 Stepping, MM#: 850164 Celeron, mPGA478, (MVID), SL6ZY, D-1 Stepping, MM#: 853365 Specifications

88

Altos G310

Item U160 ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter,

Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0,

AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT N/A

Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna" v.A2 Intel Pro/100 S Server Adapter Southbend II 82550GY Moab, 32bit/33Mhz, Ipsec, WfM2.0 w/WoL, LP , Lite-On DVD-ROM, XJ-HD166S, Black color HLDS DVD-ROM, GDR-8162B, Black color HLDS DVD Super Multi, GSA-4040B, Black color HLDS 52X/24X/52X CD-RW, GCE-8525B, Black color MSI 52X CD-ROM, MS-8152, Black color Chicony KUP0355 Logitec UV69 HP Q1556A TapeWare 7 for HP tape drives only HP DAT72 (DDS Gen-5) 36/72GB, internal, half-height, interface Ultra-Wide SCSI 68pin HP DDS4 20/40GB, internal, half-height, interface Ultra-Wide SCSI 68pin 1. Sony AIT-1 SDX-400V/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, Ultra-Wide SCSI 68pin Sony AIT-1 data cartridge 35GB with 230m Sony AIT-1 SDX-420C/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, UDMA66 2. Shipping kit includes 1xdrive, 1x 35GB data media, 1xclean media, manual and driver FDD

10/100 Ethernet Server Adapter

DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD-RW 52x CD-RW CD-ROM 52x/48x CD-ROM USB Device USB Keyboard USB Mouse SCSI Tape drive Tapeware s/w DAT72 36/72GB, internal DDS4 20/40GB, internal AIT-1 35/91GB, internal AIT-1 data cartridge 35GB ATA Tape drive AIT-1 35/91GB, internal

Appendix B

89

Win2000 Advanced Server Environment Test

Item CPU P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered ATA Hard drive 160GB,ATA 7200RPM 80GB, ATA,7200RPM SATA Hard drive 160GB,SATA 7200RPM 80GB, SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM 200GB,SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM SCSI Hard drive (68pin) 73GB, U320, 10K RPM 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 LSI SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, LSI 20320-R, Raid1 supprot , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket LSI 20160, U160 53C1000 1ch, 32/33Mhz, Low profile with full height bracket Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UWDY10 Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UWDY10 Seagate "Alpine" 8MB Seagate "Alpine" 8MB HGST "Vancourver III" HDS722516VLSA80, MLC71474 HGST "Vancourver III" HDS722580VLSA80, MLC71474 Western Digital, 200GB SATA 7200rpm, SD2000 JD-22HBB0 Western Digital, 160GB SATA 7200rpm, WD1200JD-22HBB0 Western Digital, 80GB SATA 7200rpm, WD800JD-22HKA0 Seagate Cuda VI "Alpine" Seagate Cuda VI "Alpine" Infineon DDR 32x8x18 CL3, 1.25" HYB25D256800CT-5 Infineon 32x8x9 CL3, 1.25" HYB25D256800CT-5 Apacer DDR 64x8x18 CL3, 1.25" Apacer DDR 32x8x18 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 32x8x9 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 64x8x18, SAMSUNG KH510838B-TCB3 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996 Prescott, mPGA478, SL7B8, D-1 Stepping, MM#: 857995 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#: 857996 Prescott, mPGA478, SL79L, D-1 Stepping, MM#: 857985 Prescott, mPGA478, SL7D8, D-1 Stepping, MM#: 858622 Northwood, mPGA478, SL6PF, D-1 Stepping, MM#: 850164 Celeron, mPGA478, (MVID), SL6ZY, D-1 Stepping, MM#: 853365 Specifications

90

Altos G310

Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter,

Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0,

AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT N/A

Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna" v.A2 Intel Pro/100 S Server Adapter Southbend II 82550GY Moab, 32bit/33Mhz, Ipsec, WfM2.0 w/WoL, LP , Lite-On DVD-ROM, XJ-HD166S, Black color HLDS DVD-ROM, GDR-8162B, Black color HLDS DVD Super Multi, GSA-4040B, Black color HLDS 52X/24X/52X CD-RW, GCE-8525B, Black color MSI 52X CD-ROM, MS-8152, Black color Chicony KUP0355 Logitec UV69 HP Q1556A TapeWare 7 for HP tape drives only HP DAT72 (DDS Gen-5) 36/72GB, internal, half-height, interface Ultra-Wide SCSI 68pin HP DDS4 20/40GB, internal, half-height, interface Ultra-Wide SCSI 68pin 1. Sony AIT-1 SDX-400V/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, Ultra-Wide SCSI 68pin Sony AIT-1 data cartridge 35GB with 230m Sony AIT-1 SDX-420C/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, UDMA66 2. Shipping kit includes 1xdrive, 1x 35GB data media, 1xclean media, manual and driver FDD

10/100 Ethernet Server Adapter

DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD-RW 52x CD-RW CD-ROM 52x/48x CD-ROM USB Device USB Keyboard USB Mouse SCSI Tape drive Tapeware s/w DAT72 36/72GB, internal DDS4 20/40GB, internal AIT-1 35/91GB, internal AIT-1 data cartridge 35GB ATA Tape drive AIT-1 35/91GB, internal

Appendix B

91

Windows 2003 Enterprise Edition Environment Test

Item CPU P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered ATA Hard drive 160GB,ATA 7200RPM 80GB, ATA,7200RPM SATA Hard drive 160GB,SATA 7200RPM 80GB, SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM 200GB,SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM SCSI Hard drive (68pin) 73GB, U320, 10K RPM 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 LSI SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, LSI 20320-R, Raid1 supprot , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket LSI 20160, U160 53C1000 1ch, 32/33Mhz, Low profile with full height bracket Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UWDY10 Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UWDY10 Seagate "Alpine" 8MB Seagate "Alpine" 8MB HGST "Vancourver III" HDS722516VLSA80, MLC71474 HGST "Vancourver III" HDS722580VLSA80, MLC71474 Western Digital, 200GB SATA 7200rpm, SD2000 JD-22HBB0 Western Digital, 160GB SATA 7200rpm, WD1200JD-22HBB0 Western Digital, 80GB SATA 7200rpm, WD800JD-22HKA0 Seagate Cuda VI "Alpine" Seagate Cuda VI "Alpine" Infineon DDR 32x8x18 CL3, 1.25" HYB25D256800CT-5 Infineon 32x8x9 CL3, 1.25" HYB25D256800CT-5 Apacer DDR 64x8x18 CL3, 1.25" Apacer DDR 32x8x18 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 32x8x9 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 64x8x18, SAMSUNG KH510838B-TCB3 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996 Prescott, mPGA478, SL7B8, D-1 Stepping, MM#: 857995 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#: 857996 Prescott, mPGA478, SL79L, D-1 Stepping, MM#: 857985 Prescott, mPGA478, SL7D8, D-1 Stepping, MM#: 858622 Northwood, mPGA478, SL6PF, D-1 Stepping, MM#: 850164 Celeron, mPGA478, (MVID), SL6ZY, D-1 Stepping, MM#: 853365 Specifications

92

Altos G310

Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter,

Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0,

AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT N/A

Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna" v.A2 Intel Pro/100 S Server Adapter Southbend II 82550GY Moab, 32bit/33Mhz, Ipsec, WfM2.0 w/WoL, LP , Lite-On DVD-ROM, XJ-HD166S, Black color HLDS DVD-ROM, GDR-8162B, Black color HLDS DVD Super Multi, GSA-4040B, Black color HLDS 52X/24X/52X CD-RW, GCE-8525B, Black color MSI 52X CD-ROM, MS-8152, Black color Chicony KUP0355 Logitec UV69 HP Q1556A TapeWare 7 for HP tape drives only HP DAT72 (DDS Gen-5) 36/72GB, internal, half-height, interface Ultra-Wide SCSI 68pin HP DDS4 20/40GB, internal, half-height, interface Ultra-Wide SCSI 68pin 1. Sony AIT-1 SDX-400V/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, Ultra-Wide SCSI 68pin Sony AIT-1 data cartridge 35GB with 230m Sony AIT-1 SDX-420C/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, UDMA66 2. Shipping kit includes 1xdrive, 1x 35GB data media, 1xclean media, manual and driver FDD

10/100 Ethernet Server Adapter

DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD-RW 52x CD-RW CD-ROM 52x/48x CD-ROM USB Device USB Keyboard USB Mouse SCSI Tape drive Tapeware s/w DAT72 36/72GB, internal DDS4 20/40GB, internal AIT-1 35/91GB, internal AIT-1 data cartridge 35GB ATA Tape drive AIT-1 35/91GB, internal

Appendix B

93

Windows XP Environment Test

Item CPU P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered ATA Hard drive 160GB,ATA 7200RPM 80GB, ATA,7200RPM SATA Hard drive 160GB,SATA 7200RPM 80GB, SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM 200GB,SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM SCSI Hard drive (68pin) 73GB, U320, 10K RPM 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 LSI SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, LSI 20320-R, Raid1 supprot , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket LSI 20160, U160 53C1000 1ch, 32/33Mhz, Low profile with full height bracket Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UWDY10 Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UWDY10 Seagate "Alpine" 8MB Seagate "Alpine" 8MB HGST "Vancourver III" HDS722516VLSA80, MLC71474 HGST "Vancourver III" HDS722580VLSA80, MLC71474 Western Digital, 200GB SATA 7200rpm, SD2000 JD-22HBB0 Western Digital, 160GB SATA 7200rpm, WD1200JD-22HBB0 Western Digital, 80GB SATA 7200rpm, WD800JD-22HKA0 Seagate Cuda VI "Alpine" Seagate Cuda VI "Alpine" Infineon DDR 32x8x18 CL3, 1.25" HYB25D256800CT-5 Infineon 32x8x9 CL3, 1.25" HYB25D256800CT-5 Apacer DDR 64x8x18 CL3, 1.25" Apacer DDR 32x8x18 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 32x8x9 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 64x8x18, SAMSUNG KH510838B-TCB3 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996 Prescott, mPGA478, SL7B8, D-1 Stepping, MM#: 857995 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#: 857996 Prescott, mPGA478, SL79L, D-1 Stepping, MM#: 857985 Prescott, mPGA478, SL7D8, D-1 Stepping, MM#: 858622 Northwood, mPGA478, SL6PF, D-1 Stepping, MM#: 850164 Celeron, mPGA478, (MVID), SL6ZY, D-1 Stepping, MM#: 853365 Specifications

94

Altos G310

Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter,

Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0,

AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT N/A

Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna" v.A2 Intel Pro/100 S Server Adapter Southbend II 82550GY Moab, 32bit/33Mhz, Ipsec, WfM2.0 w/WoL, LP , Lite-On DVD-ROM, XJ-HD166S, Black color HLDS DVD-ROM, GDR-8162B, Black color HLDS DVD Super Multi, GSA-4040B, Black color HLDS 52X/24X/52X CD-RW, GCE-8525B, Black color MSI 52X CD-ROM, MS-8152, Black color Chicony KUP0355 Logitec UV69 HP Q1556A TapeWare 7 for HP tape drives only HP DAT72 (DDS Gen-5) 36/72GB, internal, half-height, interface Ultra-Wide SCSI 68pin HP DDS4 20/40GB, internal, half-height, interface Ultra-Wide SCSI 68pin 1. Sony AIT-1 SDX-400V/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, Ultra-Wide SCSI 68pin Sony AIT-1 data cartridge 35GB with 230m Sony AIT-1 SDX-420C/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, UDMA66 2. Shipping kit includes 1xdrive, 1x 35GB data media, 1xclean media, manual and driver FDD

10/100 Ethernet Server Adapter

DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD-RW 52x CD-RW CD-ROM 52x/48x CD-ROM USB Device USB Keyboard USB Mouse SCSI Tape drive Tapeware s/w DAT72 36/72GB, internal DDS4 20/40GB, internal AIT-1 35/91GB, internal AIT-1 data cartridge 35GB ATA Tape drive AIT-1 35/91GB, internal

Appendix B

95

Linux RedHat9.0 Environment Test

Item CPU P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered ATA Hard drive 160GB,ATA 7200RPM 80GB, ATA,7200RPM SATA Hard drive 160GB,SATA 7200RPM 80GB, SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM 200GB,SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM SCSI Hard drive (68pin) 73GB, U320, 10K RPM 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 LSI SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, LSI 20320-R, Raid1 supprot , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket LSI 20160, U160 53C1000 1ch, 32/33Mhz, Low profile with full height bracket Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UWDY10 Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UWDY10 Seagate "Alpine" 8MB Seagate "Alpine" 8MB HGST "Vancourver III" HDS722516VLSA80, MLC71474 HGST "Vancourver III" HDS722580VLSA80, MLC71474 Western Digital, 200GB SATA 7200rpm, SD2000 JD-22HBB0 Western Digital, 160GB SATA 7200rpm, WD1200JD-22HBB0 Western Digital, 80GB SATA 7200rpm, WD800JD-22HKA0 Seagate Cuda VI "Alpine" Seagate Cuda VI "Alpine" Infineon DDR 32x8x18 CL3, 1.25" HYB25D256800CT-5 Infineon 32x8x9 CL3, 1.25" HYB25D256800CT-5 Apacer DDR 64x8x18 CL3, 1.25" Apacer DDR 32x8x18 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 32x8x9 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 64x8x18, SAMSUNG KH510838B-TCB3 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996 Prescott, mPGA478, SL7B8, D-1 Stepping, MM#: 857995 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#: 857996 Prescott, mPGA478, SL79L, D-1 Stepping, MM#: 857985 Prescott, mPGA478, SL7D8, D-1 Stepping, MM#: 858622 Northwood, mPGA478, SL6PF, D-1 Stepping, MM#: 850164 Celeron, mPGA478, (MVID), SL6ZY, D-1 Stepping, MM#: 853365 Specifications

96

Altos G310

Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter,

Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0,

AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT N/A

Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna" v.A2 Intel Pro/100 S Server Adapter Southbend II 82550GY Moab, 32bit/33Mhz, Ipsec, WfM2.0 w/WoL, LP , Lite-On DVD-ROM, XJ-HD166S, Black color HLDS DVD-ROM, GDR-8162B, Black color HLDS DVD Super Multi, GSA-4040B, Black color HLDS 52X/24X/52X CD-RW, GCE-8525B, Black color MSI 52X CD-ROM, MS-8152, Black color Chicony KUP0355 Logitec UV69 HP Q1556A TapeWare 7 for HP tape drives only HP DAT72 (DDS Gen-5) 36/72GB, internal, half-height, interface Ultra-Wide SCSI 68pin HP DDS4 20/40GB, internal, half-height, interface Ultra-Wide SCSI 68pin 1. Sony AIT-1 SDX-400V/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, Ultra-Wide SCSI 68pin Sony AIT-1 data cartridge 35GB with 230m Sony AIT-1 SDX-420C/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, UDMA66 2. Shipping kit includes 1xdrive, 1x 35GB data media, 1xclean media, manual and driver FDD

10/100 Ethernet Server Adapter

DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD-RW 52x CD-RW CD-ROM 52x/48x CD-ROM USB Device USB Keyboard USB Mouse SCSI Tape drive Tapeware s/w DAT72 36/72GB, internal DDS4 20/40GB, internal AIT-1 35/91GB, internal AIT-1 data cartridge 35GB ATA Tape drive AIT-1 35/91GB, internal

Appendix B

97

RatHat Linue Advanced 3.0 Environment Test

Item CPU P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered ATA Hard drive 160GB,ATA 7200RPM 80GB, ATA,7200RPM SATA Hard drive 160GB,SATA 7200RPM 80GB, SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM 200GB,SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM SCSI Hard drive (68pin) 73GB, U320, 10K RPM 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 LSI SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, LSI 20320-R, Raid1 supprot , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket LSI 20160, U160 53C1000 1ch, 32/33Mhz, Low profile with full height bracket Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UWDY10 Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UWDY10 Seagate "Alpine" 8MB Seagate "Alpine" 8MB HGST "Vancourver III" HDS722516VLSA80, MLC71474 HGST "Vancourver III" HDS722580VLSA80, MLC71474 Western Digital, 200GB SATA 7200rpm, SD2000 JD-22HBB0 Western Digital, 160GB SATA 7200rpm, WD1200JD-22HBB0 Western Digital, 80GB SATA 7200rpm, WD800JD-22HKA0 Seagate Cuda VI "Alpine" Seagate Cuda VI "Alpine" Infineon DDR 32x8x18 CL3, 1.25" HYB25D256800CT-5 Infineon 32x8x9 CL3, 1.25" HYB25D256800CT-5 Apacer DDR 64x8x18 CL3, 1.25" Apacer DDR 32x8x18 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 32x8x9 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 64x8x18, SAMSUNG KH510838B-TCB3 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996 Prescott, mPGA478, SL7B8, D-1 Stepping, MM#: 857995 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#: 857996 Prescott, mPGA478, SL79L, D-1 Stepping, MM#: 857985 Prescott, mPGA478, SL7D8, D-1 Stepping, MM#: 858622 Northwood, mPGA478, SL6PF, D-1 Stepping, MM#: 850164 Celeron, mPGA478, (MVID), SL6ZY, D-1 Stepping, MM#: 853365 Specifications

98

Altos G310

Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter,

Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0,

AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT N/A

Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna" v.A2 Intel Pro/100 S Server Adapter Southbend II 82550GY Moab, 32bit/33Mhz, Ipsec, WfM2.0 w/WoL, LP , Lite-On DVD-ROM, XJ-HD166S, Black color HLDS DVD-ROM, GDR-8162B, Black color HLDS DVD Super Multi, GSA-4040B, Black color HLDS 52X/24X/52X CD-RW, GCE-8525B, Black color MSI 52X CD-ROM, MS-8152, Black color Chicony KUP0355 Logitec UV69 HP Q1556A TapeWare 7 for HP tape drives only HP DAT72 (DDS Gen-5) 36/72GB, internal, half-height, interface Ultra-Wide SCSI 68pin HP DDS4 20/40GB, internal, half-height, interface Ultra-Wide SCSI 68pin 1. Sony AIT-1 SDX-400V/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, Ultra-Wide SCSI 68pin Sony AIT-1 data cartridge 35GB with 230m Sony AIT-1 SDX-420C/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, UDMA66 2. Shipping kit includes 1xdrive, 1x 35GB data media, 1xclean media, manual and driver FDD

10/100 Ethernet Server Adapter

DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD-RW 52x CD-RW CD-ROM 52x/48x CD-ROM USB Device USB Keyboard USB Mouse SCSI Tape drive Tapeware s/w DAT72 36/72GB, internal DDS4 20/40GB, internal AIT-1 35/91GB, internal AIT-1 data cartridge 35GB ATA Tape drive AIT-1 35/91GB, internal

Appendix B

99

NetWare 4.2 Environment Test

Item CPU P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered ATA Hard drive 160GB,ATA 7200RPM 80GB, ATA,7200RPM SATA Hard drive 160GB,SATA 7200RPM 80GB, SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM 200GB,SATA 7200RPM 160GB,SATA 7200RPM 80GB, SATA 7200RPM SCSI Hard drive (68pin) 73GB, U320, 10K RPM 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 LSI SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, LSI 20320-R, Raid1 supprot , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket LSI 20160, U160 53C1000 1ch, 32/33Mhz, Low profile with full height bracket Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UWDY10 Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UWDY10 Seagate "Alpine" 8MB Seagate "Alpine" 8MB HGST "Vancourver III" HDS722516VLSA80, MLC71474 HGST "Vancourver III" HDS722580VLSA80, MLC71474 Western Digital, 200GB SATA 7200rpm, SD2000 JD-22HBB0 Western Digital, 160GB SATA 7200rpm, WD1200JD-22HBB0 Western Digital, 80GB SATA 7200rpm, WD800JD-22HKA0 Seagate Cuda VI "Alpine" Seagate Cuda VI "Alpine" Infineon DDR 32x8x18 CL3, 1.25" HYB25D256800CT-5 Infineon 32x8x9 CL3, 1.25" HYB25D256800CT-5 Apacer DDR 64x8x18 CL3, 1.25" Apacer DDR 32x8x18 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 32x8x9 CL3, 1.25" HYB25D256800BT-5 Apacer DDR 64x8x18, SAMSUNG KH510838B-TCB3 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996 Prescott, mPGA478, SL7B8, D-1 Stepping, MM#: 857995 Prescott, mPGA478, SL7B9, D-1 Stepping, MM#: 857996 Prescott, mPGA478, SL79L, D-1 Stepping, MM#: 857985 Prescott, mPGA478, SL7D8, D-1 Stepping, MM#: 858622 Northwood, mPGA478, SL6PF, D-1 Stepping, MM#: 850164 Celeron, mPGA478, (MVID), SL6ZY, D-1 Stepping, MM#: 853365 Specifications

100

Altos G310

Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter,

Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0,

AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT N/A

Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna" v.A2 Intel Pro/100 S Server Adapter Southbend II 82550GY Moab, 32bit/33Mhz, Ipsec, WfM2.0 w/WoL, LP , Lite-On DVD-ROM, XJ-HD166S, Black color HLDS DVD-ROM, GDR-8162B, Black color HLDS DVD Super Multi, GSA-4040B, Black color HLDS 52X/24X/52X CD-RW, GCE-8525B, Black color MSI 52X CD-ROM, MS-8152, Black color Chicony KUP0355 Logitec UV69 HP Q1556A TapeWare 7 for HP tape drives only HP DAT72 (DDS Gen-5) 36/72GB, internal, half-height, interface Ultra-Wide SCSI 68pin HP DDS4 20/40GB, internal, half-height, interface Ultra-Wide SCSI 68pin 1. Sony AIT-1 SDX-400V/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, Ultra-Wide SCSI 68pin Sony AIT-1 data cartridge 35GB with 230m Sony AIT-1 SDX-420C/AC-RP (5.25" bay), Dust-proof bezel, 35/ 91GB, internal, UDMA66 2. Shipping kit includes 1xdrive, 1x 35GB data media, 1xclean media, manual and driver FDD

10/100 Ethernet Server Adapter

DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD-RW 52x CD-RW CD-ROM 52x/48x CD-ROM USB Device USB Keyboard USB Mouse SCSI Tape drive Tapeware s/w DAT72 36/72GB, internal DDS4 20/40GB, internal AIT-1 35/91GB, internal AIT-1 data cartridge 35GB ATA Tape drive AIT-1 35/91GB, internal

Appendix B

101

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:
! ! ! ! ! ! ! ! !

Service guides User's manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:
! ! !

Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

102

103

Appendix C