Secondary Data Sources
Secondary Data Sources
Secondary data has already been gathered or published for some other
purpose. Ordinarily, it is faster to collect and less expensive than primary
data. Sources of secondary data include internal (those inside the
organization) and external (those outside the organization.) Ideally,
secondary data is available from the organization's Marketing Information
System (MkIS). Data that has not been organized in a MkIS may be
available from the organization’s files and reports. Also, secondary data is
available from libraries, trade associations, government agencies, and the
Internet. All sources of secondary data should be exhausted before collecting
primary data.
Secondary data can usually be obtained more quickly and at a lower cost
than primary data. Also, secondary sources sometimes can provide data and
individual company cannot collect on its own – information that either is not
directly available or would be too expensive to collect.
Secondary data can also present problems. The needed information may not
exist – researchers can rarely obtain all the data they need from secondary
sources. Even when data can be found, they might not be very usable.
Periodicals
One of the first places to look for secondary data is a library. Periodicals
(magazines, journals, and newspapers) are materials that are published at
regular intervals (monthly, quarterly, daily, etc.). They contain current
information, which point the way to trends that can translate into marketing
opportunities.
Government Data
Of course using an Internet search engine can expand a search. Since there is
no organization in charge of the Internet, no single comprehensive source or
index tells you what information is on the Internet or how to find it. People
search the Internet using a variety of resource discovery tools called search
engines, such as AltaVista, Yahoo, and HotBot. They are Web sites in and of
themselves, accessible through browsers, where you can search for other
sites that contain specific keywords. You simply type in the topic, or several
key words about what you are looking for, and the search engine will
provide Web sites that have information related to that topic. For example,
you will get a list of sites by keying in one or more words that best describes
what you want.
Enter a query. To find information, link to the search page and enter a
query.
Use multiple search engines. Don't limit yourself to a single search site.
Conduct a more thorough search by using multiple search engines. "Meta"
search sites let you build a single search and then apply it to multiple search
sites simultaneously, bringing back the results, creating one huge list of hits.
The University of Washington search engine-based MetaCrawler Parallel
Web Search Service takes a search phrase and combs through the indices of
Open Text, Lycos, WebCrawler, InfoSeek, Excite, Inktomi, Alta Vista,
Yahoo, and Galaxy. Other good examples are Dogpile, Internet Sleuth and
Mamma.
A meta search engine, which you operate right from your PC desktop
without even opening your Web browser, as long as you're online, is
WebFerret, a free software program. It generates a list of hundreds of hits
very, very quickly.
Use a phrase. Many users type in only a single search word, which is likely
to produce too many unwanted hits. Additional words, known as a phrase,
should be added to help narrow the search. To make sure the words are
interpreted as a phrase, enclose the phrase with quotation marks or
parentheses. When a phrase is enclosed in quotation marks, most search
sites will look only for documents containing those words put together rather
than spread throughout the document. For example, AltaVista can tell which
words go together in a phrase because phrases are surrounded by quote
marks. AltaVista uses plus and minus signs to force inclusion and exclusion
of search terms.
Try using synonyms. If your initial search doesn't produce the desired
results, try substituting synonyms for key words. A search covering the word
"cars" might miss an important Web page with the word "automobiles."
Searching requires patience -- and a little detective work – to pay off.