ESSENTIAL VOCABULARY FOR THE TOEIC TEST

Office life
A file/folder A software program/application
To make a copy A whiteboard/a marker/a highlighter
A stapler/a staple Word processing
To enter/key in data Data entry
A clerk/an employee An employer
Filing To install a database
A filing cabinet To file reports
To do/carry out a survey To send out surveys/brochures to prospective
clients (customers)
To fill out/in a form To do etensive market research
!aperwork/red tape A mobile/cellphone
To do some typing To type a letter
A typist To receive a "uestionnaire
A briefcase A laptop desktop/notebook computer
To make a schedule/n appointment sellotape
To take notes/messages To return messages
A !A To look up (in a dictionary)
To fill in for sb A replacement (sb who stands in for sb)
A memo(randum) A summary
A representative To draw up a list
A department head A supervisor
To renew a contract A counter
A committee #helf (shelves)
To come on duty The shift (of$$)
To put in/work %& hours a week A stamp
To be overworked To cancel a stamp
Furniture rental A diary
A keyboard A mouse mat
To check one's emails A civil servant
To perform duties To clear one's desk
A (ob title A (ballpoint)pen/pencil
A notice The storeroom
The photocopier The fa machine
A drawer A key (to)
To lock/bolt )omputer users/passwords
To install software programs To open attachments
A sender/receiver To enter information on the spreadsheet (*cel)
To click on a cell To select a cell
A calculator +ffice stationery
To sort out the mail )orrection fluid
The mail room A ruler
To mail up documents A chart/graph/table
A toner cartridge An ink,(et/a laser printer
To break down To be out of order
To log on (to the -nternet)/off To log in
password A rubber/an eraser/to erase
The printer's out of ink +ffice supplies
-'ll call the technician about fiing this machine To slip an envelope into the mail slot
!etty cash
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e .
Telephoning
To call a number/sb A telephone directory/book
To hang up To get back to sb on sth
To put through to sb/get sb A caller
To reach sb/a department An answering machine/answerphone
To be cut off To leave a message
To press / to save a message #peak after the tone/beep
To be put on hold !lease hold/hold the line
To replace the receiver A recording
To dial a number The number is engaged/busy
An etension The switchboard operator/receptionist
To dial the wrong number A touch,tone phone
To call back To disconnect a line
To leave a message A telephone bo/booth
To call en"uiries An emergency number/a hot line
To place an outside call A toll,free number
To screen phone calls The dialing tone
The country/area code
Meetings/Eents
To reserve a conference room To serve refreshments
To hold a meeting/seminar A golf tournament
To finali0e plans for (a workshop) A volunteer
To attend a meeting To hand in a pri0e
To take part/participate in 1 To help out
To post the minutes from each meeting in the
staff room
To be on hand (to 1)
To register for (a conference) To raise money for charity
2egistration fee(s) A charity
To (oin a seminar To donate items
A keynote speaker To watch a slide presentation
proceedings To give a presentation
To fill out a card To wear name tags
To ad(ourn/cancel/reschedule a meeting To postpone/put off a meeting
A topic A moderator
A roundtable To call/hold/set up a meeting
To distribute the agenda beforehand To run a meeting
To display A trade show/fair/an ehibition
+n display To support an association
The meeting was held/took place in 3ille The (huge) turnout
A venue To attend a function
feedback A lecture (hall)
To chair/preside over a meeting (on) the premises
4isual aids An upcoming performance
A ban"uet An auditorium
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e 5
Co!p"nies
A company/firm/business/corporation A manufacturing unit/plant
(26D) facilities A factory
To manufacture/make To show round the factory
A department To revise safety procedures
7ead office (head"uarters) A subsidiary
To be based/located in The parent company
To open a branch To show round the factory
To order sth from a supplier/a company To be overstaffed/understaffed
To move into new offices 2estructuring/to revamp
#hareholders/stockholders To issue/hold shares
An annual general meeting (A89) A focus group
To set up/establish/found a company A start,up
A state,owned company !rivately,held
A public limited company (!3)) A private limited company (3td)
A partnership A sole trader
A partner A society : an association
To go bankrupt/out of business/to the wall To be on the brink/verge of bankruptcy
To be successful/to succeed in ;ing/success To fail/failure
Turnover #ales figures
*arnings : revenues 3osses/to make a loss
!rofits/to make a profit A takeover/to take a company over
A merger/to merge A utility
The )*+ ()hief *ecutive +fficer) The 9D (9anaging Director)
+perating epenses A process
3abor costs To revise (the) estimates
To prepare the budget <alance sheet
()ertified) accountant The Accounts Department
Accounting procedures/firm -nformation Technology
!urchasing An eecutive/a senior eecutive
assets To audit the accounts/auditing
To attract investors To improve a company's credit rating
The stock market/echange To steal data
To submit a re"uest for change The annual report comes out in $$$
To meet=
epectations/needs/re"uirements/deadlines/deliver
y dates/forecasts
!roduction is behind schedule
To work on the assembly line To file a re"uest for supplies
To perform duties A (ob title
A subscription to a newspaper To put in bids for (a contract)
+ngoing pro(ects To address brochures
To review/draw up a list To perform/carry out a task
To submit/hand in a ("uarterly) report To attend a function
To bring sth up to date To update a brochure
To point out problems To identify the company's main weaknesses
An assignment To perform a duty
To supervise a pro(ect To critici0e the )*+'s actions
To take steps/action A trade/labor union
A shop steward To be unioni0ed
To own a company The owner
To make donations An influential person
To show proper identification To give an outline of (sth)
Telecommuting/teleworking/working from home A teleworker/home worker/telecommuter
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e %
#pare parts The foreman
To sub,contract/a sub,contractor To farm out (to)
<oard members The general ledger
A fire drill To meet specifications
H#!"n Reso#$ces
3abor force/workforce/manpower 4acations/to be on vacation/holiday
To hire/take on (new staff)/hiring To create a heavy workload
To lay off/layoff To lay off without notice
(staff) redundancies To advertise for (new staff)
To make sb redundant A (ob ad/(ob opportunities
To fire/dismiss/sack A (ob offer
To succeed sb To recruit/recruitment/a recruit
To be responsible for/in charge of (;ing) To apply for a (ob
To be unemployed/out of work/out of a
(ob/(obless/on the dole
A (ob application
To go over the applications
The unemployment rate A )4/resume
To earn/make a living A cover letter
#alary/wages An applicant
!ay slip/paycheck To call/re(ect candidates
Wage packet To check employees' references/files
>ob losses A background check
Downsi0ing (to downsi0e) A call center
To outsource (obs (outsourcing) To be on sick leave
To give notice/to resign/"uit To tender one's resignation
To review evaluations To grant a leave of absence
Training/to train (for a program)/a trainee To take a day off
A work placement Fees
A training period To adopt a fleible work schedule
To do/carry out an internship/an intern Fleitime/fleible working hours
To work full time/part time A full,timer/a part,timer
Workload/backlog (of work) 9eal vouchers
A temp(orary worker) Temping/to temp
To relocate employees to 1 relocation
To receive a bonus 7ourly rate
(social) benefits !erks (per"uisites)
9aternity/sabbatical/parental leave To have busy work schedules
To be promoted/to get promoted networking
To get ahead (in a company) The glass ceiling
To climb/move up the social ladder (people) skills
A degree "ualifications
To deny a re"uest A reliable worker
A benefit pension plan To receive pension funds
To retire To take early retirement
A retiree/pensioner To update training
7ealth care coverage To provide health benefit plans
*mployees working abroad are eligible for an
additional housing allowance
To offer sb a severance package/severance pay
To change (obs/careers To earn a (good/decent) salary
A (unior/senior eecutive To improve the work,life balance
To hire a consultant To look for/seek a (ob ((ob,seekers)
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e ?
7er employment was terminated To etend a contract
To be invited for an interview To be transferred to the east coast
To go on strike To demonstrate (for/against)
To get back to work/to resume work To work in shifts
To draw a pension To be eligible for/"ualify for unemployment
benefits
To close down/shut down A challenging (ob
To have some time off To have relevant work eperience
A contract proposal To update someone on (research)
To get together with: to meet
Ret"iling
To carry (an article) -nventory
To purchase/buy 1 from 1 #tock,taking
To refund (money)/to have a refund An auction/to auction (off)/an auctioneere
To have the book in stock A bill
To be out of stock of 1 A voucher
To run out of stock A gift certificate
#hopping mall To pay cash/in cash
To be brought in for repairs/to fi/repair To charge (buy on credit)
To process a rebate To pay by credit cash/check
A rebate card/form a down payment
a rebate offer To spend money on sth
To have complaints from 1 <y word of mouth
To handle a complaint To place an order for sth with sb/to order/take an
order
A coupon An item
8oods/merchandise A supplier/retailer
Wholesale trade To echange/trade sth for sth
To bargain/a bargain/bargain,basement prices barter
To pay for sth To giftwrap/unwrap an ob(ect
To buy sth on sale To be non,refundable
A vending machine A shop assistant
To hold a stand/a stall A street vendor
To stock up on 1 A warehouse
To store goods A department store/a chain store
A store/an outlet/a shop A newsagent
A butcher A baker
A confectioner A hardware store
A D-@ store To stand in line/"ueue up
To be out shopping To go window,shopping
A shop window A glass cabinet
)rowded/empty The check,out/cash desk
To run on batteries The cashier
A label A price tag
A receipt A shoe salesman
To return an item A shopping cart
To insert a coin (into the slot) To slash prices
7ousehold/domestic appliances A machine/machinery
To process an invoice To license/licensing
specifications To be up to sample
To match To suit sb/to be suitable/convenient
3uury goods A discount store
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e &
!remium prices : very high prices 2ock,bottom prices : very low prices
8roceries A corner shop
Dry,cleaning services A launderette/the laundry
To give (small) change A bill/banknote/coins
<randed goods +wn,label goods
A retailer/wholesaler 2etail/wholesale trade
<ulk buying/to buy in bulk A dealer/a dealership
A sample A guarantee/warranty
The device's not working To release a new model
-'ll drop off the appliance later this afternoon
A%e$tising
Advertising package To advertise a product
An ad/advert/advertisement A commercial
To insert/place an ad in the paper A brochure/folder/leaflet/flyer
A feasibility study To run an advertising campaign
A target audience To target
To market To give away
The ad contained errors
Hotel Acco!!o%"tion
To book a (single/double/twin,bedded) room A busy restaurant
-t is available from 1 to A caterer/to cater to
A stay The catering industry
To re"uest a room To pour a drink
To hold a reservation To drink from a cup/out of a glass
To cancel a reservation 9ay - have the bill/checkA pleaseB
To make/have a reservation #tarters/main dishes
To reserve a table To order a meal
The head waiter/to wait upon sb To check in/out
To cook food/a cook To serve food
The waiters are filling the plates The diners are being seated
To have lunch/dinner/breakfast We're fully booked for this evening
Air conditioning An A) adapter
A tasty meal To have a/no vacancy
A towel soap
Tap water/sparkling water An appeti0er
#ilverware A napkin/tablecloth
Ho#sing "n% &$ope$t'
To pay a rent A tenant
A landlord/landlady/a property owner To let (rent out) a flat to 1
A property/real estate agent/agency/a realtor A ladder
An oven/a cooker A plug/socket
An armchair/a stool Tidy/to tidy up
A shelf (shelves) To switch on/off
A bulb To plug in(to a socket)
The yard To hang a picture
A closet/wardrobe/chest of drawers a lampshade
A bookcase !ower : electricity
!roperty/real estate To take out a mortgage
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e C
The doorknob lumber
A tape measure A hard,hat
e"uipment A building site
9aintenance To repair/fi
A carpenter A plumber/plumbing
Wall,to,wall carpeting A rug/carpet
)oncrete= bDton To undergo a renovation
To hang up notices A lease
To entice (attract) buyers A housing estate
The occupancy rate To evacuate the building comple
+ffice space Design plans
A rental agent Eoning regulations
First,time homebuyers #pecial features
A burglar To break in/burgle
To evict (eviction) 7ome owners
The council ta +pen house
The housekeeping staff A cleaner
7eaters A location
A neighbor/the neighborhood To let/for sale
#ome furniture is being moved A leak
T$"elling
The flight to #eoul has been delayed/cancelled
To announce a flight delay
<us/tai fares
An airline #ubway line
To board a plane/to get on the plane The rush/peak hour(s)
To miss one's plane/bus The slack/off,peak hour(s)
A connecting flight The transportation system
A flight attendant To take a vacation
A row number To offer holiday packages
An aisle/a window seat To stop/ask for directions
To eliminate a route To fill the gas tank
A short,haul market To take the lift/elevator
#cheduled arrival To get a group rate
Departure/arrival F will run through 9arch %G
The crew Tickets run (range) from H%G toH.GG
To take an evening flight A show
Travel arrangements To perform/a performance
To get off the train An all,inclusive resort
#norkeling/scuba diving/sailing Amenities
A travel agent To land/take off /depart (plane) I landing/takeoff
An aircraft To book clients on green tours (eco,tours)
To book/take a trip (to) 3odging/accommodation
To do some sightseeing A coach
To be available for free !riority seating
Free shuttle <us schedules
)arry,on bags To check bags/luggage
To travel light To take/book a tour
A service provider A commuter/to commute
A cruise A voyage
To pay for a trip A highway
An overpass A guardrail
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e J
The cars are moving in one lane A backpack
hikers To go hiking/trekking
To be wearing hiking boots A map of the city
A guide/a guide,book The bus stop
The train station directions
To receive a parking ticket To pay a fine
To rent a car/a car rental agency A train conductor
-t's a no parking 0one A car park/parking lot
Ticket holders To serve complementary beverages
A ticket counter To travel abroad/overseas
A tropical getaway #ecluded beaches
The purser A non,stop flight : a through/direct flight to 2io
The gate agent/the departure gate To be a few minutes behind schedule
To stop over (at )d8 airport) To fuel the plane/(et fuel
A passenger ship To board a plane/boarding time
To serve dinner/lunch/breakfast on the flight/on
board
A dining car
To fasten one's seatbelt A fre"uent flyer
A package tour The maintenance crew
To give a safety demonstration A low,cost flight
A no,frills flight To disembark from the plane to a waiting bus
The itinerary To offer amenities (a personal video)
3ocate the eit nearest you Disabled passengers/passengers in wheelchairs
A landing card To reconfirm one's flight
A one,way/single ticket A round,trip/return ticket
<us timetables 2ail passes
To take a boat ride
T$"nspo$t "n% Shipping
)ustom(s) clearance To notify sb of 1
To ship The shipment is delayed
A shipping company )ustoms regulations
A shipper/receiver To streamline procedures
To send by courrier To fi a car
To send by overnight delivery To be damaged in transit
To deliver (the package by hand) to mail/to send off/to dispatch/to forward
#ome food was delivered late To circulate
Free delivery service To meet/miss deadlines
packing A delivery man
To guarantee delivery within 5G days from the
order/date
A removal van
To be stuck in traffic/in a traffic (am To be held up in traffic
To pick sb up/give sb a lift A lorry/truck (driver)
A parcel/packet/package To pack/unpack
To apologi0e for packaging
A messenger service To load/unload a cargo
B"n(ing
)urrency To cancel an account
A branch The amount due
To borrow (money) 1 from +utstanding payment/balance
To lend (money) to To give/grant a discount
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e K
A borrower/a lender To be in arrears
3ending policy !rompt payment
A bank transfer/to re"uest a transfer of funds A check book
<ank charges A stub
(low/high) interest rates To grant/offer a loan
To apply for a loan To secure a loan
To take out a mortgage To re"uire a loan
To refinance a mortgage To "ualify for a (large) loan
To pay the entire balance To have a good credit record
To be in debt To carry two debts
To have H.AGGG in debt To save money on
Lnpaid prior balance Total due
To write out a che"ue A cash dispenser/an AT9
A teller To withdraw money from 1 (a withdrawal)
To pay money into 1 A current/savings account
To save money (on)/to spend money (on) A wallet
Ta bracket To launder money (money launderer)
A monthly statement of account To buy shares/gold/bonds
A credit card -nvestment tips
Econo!ics
To predict a trend/prediction To average
To forecast to match
-nvestment profitable
A ta haven To be under investigation for ta evasion/fraud
The ta authorities To have dependents
Ta relief #ales have improved
A threat/to threaten To increase/raise profits
To compete with/a competitor/competitive !rofits have increased/risen/gone up
To collapse/plummet To soar/skyrocket/shoot up
To level off To cut back on the sales staff
<right/gloomy/bleak prospects/outlook A successful step
To be successful To enhance
To boost sales/eports To target : aim at
A downturn/downswing An upturn
The economic crisis The bubble has burst
The fall/drop/slide in prices The rise/increase in oil prices
To release a financial statement A shortage/to be short of
A surplus !urchasing power
The cost of living 3iving standards
To lower/bring down costs To cut back on : reduce
-ndustry (secteur) Funding : financing
)e"the$ fo$ec"st He"lth
To be/get cloudy To be healthy/sick
2ainy/foggy To be on sick leave
To last (rain) A cold (to catch a cold)
#easons = winter/spring/summer/fall , autumn To cure/to heal
A snow fall/drift To take a medicine
To rain/dri00le A doctor/physician/8!
-t's pouring (with rain) To do regular eercise
!oor weather conditions A good diet
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e /
To take shelter from the rain To be ehausted : very tired
The weather report To be down with the flu'
The snow plough To fit sb in for an appointment
To clear snow 7er (The doctor's) first opening is 9onday
morning
3ab results
The after,hours receptionist
The eni$on!ent
7a0ardous to human health 3itter/do not litter
(poor) air "uality *nvironmental protection
To be unsafe A conservationist/an ecologist
Fumes The 8reen !arty
A flood *nvironmentally conscious/friendly
A relief center +rganic products
The area is flooded A gas leak
A shelter waste
To donate food Discarded items
A rescue team (to rescue sb) A power plant
To reduce energy costs
*ene$"l oc"+#l"$'
To wake up/to go to sleep The sun rises/sets
Advice/to advise sb *lderly people
8oal 3ike/unlike
purpose #eldom : rarely
To be likely to To be bound to
Additional/further information A diary (agenda/(ournal intime)
There are tools in the workshop To clean vegetables
to ga0e out the window To ride a horse/a bicycle
To hold a book A fire truck/fire fighter
To collect cups A pair of slacks/trousers
To sleep outdoors <oots/shoes/pumps
A watch/a strap !aper/cardboard
A suit/an outfit/a dress/a skirt/a shirt/a blouse To sweep the streets
Wood/steel/iron #neakers/trainers
To get dressed To avoid
>ewels/(ewelry/a bracelet/a necklace/an earring/a
bangle/a ring/a pendant
To like/dislike
A library -lliteracy/literacy
To strengthen/widen/enlarge/shorten To deserve
8arden tools To be credited for
A sink A sweater
A fabric To water (the) plants
We're not related To drop one's car off for repairs
Essential Vocabulary for the TOEIC Test Christine HANTUSCH - 200 !a"e .G