SIPOC
SIPOC
Suppliers-Inputs-Process-Outputs-Customers
Description:
A SIPOC is a high level process map with recommended less than 8 process steps. It should indicate only major processes,
activities, and tasks. The scope should be evident with the start of the process being at the top and the end being at the bottom.
Objective:
Ensuring the team members understand the boundaries with a clear start of the process and end of the process that meets the
scope defined in the contract.
Team members should understand that items external to the scope are important BUT they are not included in this project OR it
is negotiated in with approval of upper management and steering committee. These external process steps may make the project
too large or can form the beginning of a new project.
All of the basic processes are listed with the inputs and outputs, from where and to where. The team should have common
agreement on the suppliers, inputs, process, outputs, and customers by the end of this exercise.