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CS-P14-Control of NC Product (KIV)

This document outlines CSL Technologies' procedure for controlling nonconforming products. It defines nonconformance and describes the process for identifying, segregating, determining the disposition of, and documenting nonconforming raw materials, parts, finished goods and customer rejections. Nonconforming products must be properly labeled and kept separate from conforming items until an approved disposition is determined and corrective and preventive actions are initiated as needed.

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Idrus Ismail
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318 views4 pages

CS-P14-Control of NC Product (KIV)

This document outlines CSL Technologies' procedure for controlling nonconforming products. It defines nonconformance and describes the process for identifying, segregating, determining the disposition of, and documenting nonconforming raw materials, parts, finished goods and customer rejections. Nonconforming products must be properly labeled and kept separate from conforming items until an approved disposition is determined and corrective and preventive actions are initiated as needed.

Uploaded by

Idrus Ismail
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CSL TECHNOLOGIES (M) SDN BHD

LRC TECH (M) SDN BHD


CONTROL OF NONCONFORMING
PRODUCTS PROCEDURE

Ref. No.
Revision No.
Effective Date
Page

CS-P14

00
01/11/2010
1 of 4

REVISION HISTORY
Rev
No.
00

Effective Date
01/11/2010

Affected
Page
All

Change Descriptions

Reviewed
By

Approved
By

New Issue

Document Distribution Acknowledgement:


Dept. /
Position

Business
Development
Director

Admin

Sales &
Marketing

Design

Production

R&D

Acknowledge
ment
Date

Note: The details and the reason of change are documented in the Revision History state above and file at DCC.
This procedure is a controlled document and authorized for use. When printed from this share drive, this
document is uncontrolled. Before using a printed copy of this document, ensure that it is the same as the latest
version on share drive.

CSL TECHNOLOGIES (M) SDN BHD


LRC TECH (M) SDN BHD
CONTROL OF NONCONFORMING
PRODUCTS PROCEDURE

1.0

Ref. No.
Revision No.
Effective Date
Page

CS-P14

00
01/11/2010
2 of 4

PURPOSE
The purpose is to ensure all non-conforming products are properly identified & controlled in
order to prevent its unintended use or delivery.

2.0

SCOPE
This procedure is applicable to control of all non-conforming products identified i.e. raw
materials & parts, trading products & finished production goods as well as products rejected
by customer.

3.0

DEFINITION
NC = Non-conforming
QC = Quality Control
CA & PA= Corrective Action & Preventive Action
NCR = Non-conforming Report

THIS IS AN UNCONTROLLED COPY OF A CONTROLLED DOCUMENT PRINTED

CSL TECHNOLOGIES (M) SDN BHD


LRC TECH (M) SDN BHD
CONTROL OF NONCONFORMING
PRODUCTS PROCEDURE
4.0

Ref. No.
Revision No.
Effective Date
Page

CS-P14

00
01/11/2010
3 of 4

PROCEDURE DETAILS

Process Flow

Description
- NC products could be identified
through the following : Inspection of raw materials &
parts during receiving from
supplier.
Visual production checking.
Finished production goods
during QC checking.
Rejected product from
customer.

Identification of
NC Product

Segregation

Determine
Disposition

Approved?

Documents
/ Ref.

Personnel

- QC
personnel
- Warehouse
Assistant
- Sales
personnel

- All non-conforming products identified


shall be segregated and kept at
designated area.
- The NC products shall then be
identified with NC Product label.

- NC product
label

- Relevant
PIC

- Relevant person in-charge shall


review & determine the disposition

- Refer to
Section 5.1

- Relevant
PIC

- Refer to
Corrective &
Preventive
Action
Procedure

- Relevant
PIC

- Proposed the disposition to respective


authorities for approval.

NO

- Initiate appropriate disposition.


- Document the details in relevant
records.

YES

Initiate Disposition

- Determine the need of CA & PA

CA & PA

THIS IS AN UNCONTROLLED COPY OF A CONTROLLED DOCUMENT PRINTED

CSL TECHNOLOGIES (M) SDN BHD


LRC TECH (M) SDN BHD
CONTROL OF NONCONFORMING
PRODUCTS PROCEDURE
5.0
5.1

Ref. No.
Revision No.
Effective Date
Page

CS-P14

00
01/11/2010
4 of 4

OTHERS
Disposition of NC Products
NC Situation

Proposed Immediate Action

Inspection of raw
materials & parts during
receiving from supplier

Return to supplier and request for


replacement/compensation.
Request for credit note & scrap the
material/part.

NCR

Visual production
checking

NC products will be segregated to


designated area & identified
accordingly.
Record the quantity of NC product
in Shift Record.
QC to determine whether to scrap
or rework the NC products.

Daily Production
Report

NC products will be segregated to


designated area & identified
accordingly.
To perform retest.
Determine the extent of nonconformity i.e. inspect the upstream
& downstream process.
Stop & adjust the process/machine
parameter if necessary.
Rework / scarp / for internal use the
NC products.
Recall the products if after delivery.
NC products will be segregated to
designated area & identified
accordingly.
Scrap / rework / for internal use /
return to supplier.

NCR

Finished production
goods during QC
checking

Rejected product from


customer

THIS IS AN UNCONTROLLED COPY OF A CONTROLLED DOCUMENT PRINTED

Recording

NCR

NCR

Approval Authority

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