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User's Guide: Handheld Linear Imager

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0% found this document useful (0 votes)
390 views164 pages

User's Guide: Handheld Linear Imager

sd

Uploaded by

Alienz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 164

IT3800/3900

Handheld Linear Imager

Users Guide
Downloaded from www.Manualslib.com manuals search engine

Disclaimer
Hand Held Products, Inc. (Hand Held Products) reserves the right to make
changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Hand Held
Products to determine whether any such changes have been made. The
information in this publication does not represent a commitment on the part of
Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All
rights are reserved. No part of this document may be photocopied, reproduced,
or translated into another language without the prior written consent of Hand
Held Products.
2000-2005 Hand Held Products, Inc. All rights reserved.
Web Address: www.handheld.com

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Statement of Agency Compliance


This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

FCC Class B Compliance Statement


This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio or television technician for help.
Caution: Any changes or modifications made to this device that are not
expressly approved by Hand Held Products, Inc. may void the users authority
to operate the equipment.
Note: To maintain compliance with FCC Rules and Regulations, cables
connected to this device must be shielded cables, in which the cable shield
wire(s) have been grounded (tied) to the connector shell.

Canadian Notice
This equipment does not exceed the Class B limits for radio noise emissions as
described in the Radio Interference Regulations of the Canadian Department of
Communications.
Le present appareil numerique nemet pas de bruits radioelectriques depassant
les limites applicables aux appareils numeriques de la classe B prescrites dans
le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada.

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The CE mark on the product indicates that the system has been
tested to and conforms with the provisions noted within the 89/336/
EEC Electromagnetic Compatibility Directive and the 73/23/EEC
Low Voltage Directive.
For further information please contact:
Hand Held Products, Inc.
Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands
Hand Held Products shall not be liable for use of our product with equipment
(i.e., power supplies, personal computers, etc.) that is not CE marked and does
not comply with the Low Voltage Directive.

UL and cUL Statement


UL listed UL1950 and CSA 22.2 No.950. cUL listed UL1950 and CSA 22.2 No
950.

LED Safety Statement


This device has been tested in accordance with EN60825-1 LED safety, and has
been certified to be under the limits of a Class 1 LED device.

TV Statement
TV or GS marked to EN60950 and EN60825-1.

C-TIC Statement
Conforms to AS/NZS 3548. C-Tick number: N10410.

Patents
Please refer to the IT3800/3900 packaging for patent information.

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Table of Contents
Chapter 1 - Getting Started
Typical Applications for the IT3900 .................................... 1-1
About This Manual ............................................................... 1-1
Unpacking the Scanner ......................................................... 1-2
IT3800 Scanner Identification .............................................. 1-3
IT3900 Scanner Identification .............................................. 1-3
Connecting the Scanner When Powered by Host
(Keyboard Wedge) ............................................................ 1-4
Mounting Information for the IT3900 ................................. 1-5
Specular Zone................................................................. 1-6
Plug and Play ........................................................................ 1-6
IBM 4683 Ports 5B, 9B, and 17 Interface ............................ 1-8
USB Interface ....................................................................... 1-9
USB Converter.................................................................... 1-11
OCIA Interface ................................................................... 1-11
NCR OCIA Short Format (8 Bit) Interface ........................ 1-12
NCR OCIA Long Format (9 Bit) Interface......................... 1-12
Nixdorf OCIA Interface...................................................... 1-13
Serial Wedge....................................................................... 1-13

Chapter 2 - Terminal Interfaces


Keyboard Wedge Connection............................................... 2-1
Terminal ID ......................................................................... 2-2
Supported Terminals............................................................. 2-3
Keyboard Country ................................................................ 2-5
Keyboard Style ..................................................................... 2-5
Keyboard Modifiers.............................................................. 2-6

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Serial Port Connection.......................................................... 2-8


Baud Rate ....................................................................... 2-9
RS-232 Word Length: Data Bits, Stop Bits, and Parity2-10
RS-232 Handshaking ................................................... 2-12
Wand Emulation Connection ....................................... 2-12
Wand Emulation Transmission Rate............................ 2-13
Wand Emulation Polarity............................................. 2-14
Wand Emulation Idle ................................................... 2-14
PDF417 Wand Emulation................................................... 2-15
Data Block Size............................................................ 2-15
Delay Between Blocks ................................................. 2-15
Overall Checksum........................................................ 2-16

Chapter 3 - Output
Scan Rate .............................................................................. 3-1
Beeper Volume ..................................................................... 3-1
Beeper Tone.......................................................................... 3-2
Scan Voting .......................................................................... 3-2
Reduce Quiet Zone ............................................................... 3-2
Reread Delay ........................................................................ 3-3
Good Read Delay.................................................................. 3-4
Trigger Mode ........................................................................ 3-4

Chapter 4 - Data Editing


Prefix/Suffix Overview......................................................... 4-1
To Add a Prefix or Suffix: ............................................. 4-1
To Clear One or All Prefixes or Suffixes:...................... 4-2
To Add a Carriage Return Suffix to all Symbologies .... 4-3
Prefix Selections............................................................. 4-4
Suffix Selections ............................................................ 4-4
Symbology Chart .................................................................. 4-5
ASCII Conversion Chart (Code Page 1252)......................... 4-6
Function Code Transmit................................................. 4-8

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Intercharacter, Interfunction, and Intermessage Delays ....... 4-8


Intercharacter Delay ....................................................... 4-8
User Specified Intercharacter Delay............................... 4-9
Interfunction Delay....................................................... 4-10
Intermessage Delay ...................................................... 4-10

Chapter 5 - Data Formatting


Data Format Editor Introduction........................................... 5-1
To Add a Data Format.................................................... 5-1
Other Programming Selections ...................................... 5-2
Data Format Editor Commands...................................... 5-2
Data Format Editor......................................................... 5-4
Data Formatter................................................................ 5-5
Alternate Data Formats .................................................. 5-5

Chapter 6 - Secondary Interface


Secondary Code 39 Wand Emulation ................................... 6-1
Secondary RS-232 Connection ............................................. 6-1
Secondary Non Decoded Output Laser Emulation ............... 6-2
Non Decoded Output Laser Emulation Transmission Rate.. 6-2
Non Decoded Output Laser Emulation Polarity ................... 6-2
Non Decoded Laser Emulation Idle...................................... 6-3
Disabling the Secondary Interface ........................................ 6-3
Secondary Trigger Mode ...................................................... 6-3

Chapter 7 - Symbologies
Introduction........................................................................... 7-1
All Symbologies.................................................................... 7-1
Message Length Description ................................................ 7-2
Codabar ................................................................................. 7-3
Start/Stop Characters ..................................................... 7-3
Check Character ............................................................. 7-4
Concatenation................................................................. 7-5
Codabar Message Length ............................................... 7-5

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Code 39................................................................................. 7-6


Start/Stop Characters ..................................................... 7-6
Check Character ............................................................. 7-7
Code 39 Message Length ............................................... 7-7
Code 39 Append............................................................. 7-8
Base 32 ........................................................................... 7-8
Full ASCII...................................................................... 7-9
Interleaved 2 of 5 ................................................................ 7-10
Check Digit .................................................................. 7-10
Interleaved 2 of 5 Message Length .............................. 7-11
Strict Decoding............................................................. 7-11
Code 93............................................................................... 7-12
Code 93 Message Length ............................................. 7-12
Code 2 of 5.......................................................................... 7-13
Code 2 of 5 Message Length........................................ 7-13
IATA Code 2 of 5 ............................................................... 7-14
IATA Code 2 of 5 Message Length ............................. 7-14
Matrix 2 of 5 ....................................................................... 7-15
Matrix 2 of 5 Message Length ..................................... 7-15
Code 11............................................................................... 7-16
Check Digits Required ................................................. 7-16
Code 11 Message Length ............................................. 7-17
Code 128............................................................................. 7-18
<GS> Substitution........................................................ 7-18

Code 128 Message Length 19


Telepen .............................................................................. 7-20
Telepen Output............................................................. 7-20
Telepen Message Length.............................................. 7-20
UPC A................................................................................. 7-21
Check Digit .................................................................. 7-21
Number System............................................................ 7-21
UPC A, continued ........................................................ 7-22
Addenda ....................................................................... 7-22
Addenda Required........................................................ 7-22
Addenda Separator ....................................................... 7-23
UPC Strict Decoding.................................................... 7-23

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UPC E0 and UPC E1 .......................................................... 7-24


UPC E Expand.............................................................. 7-24
Check Digit................................................................... 7-25
Number System ............................................................ 7-25
Addenda........................................................................ 7-26
Addenda Required........................................................ 7-26
Addenda Separator ....................................................... 7-27
EAN/JAN 13....................................................................... 7-28
Check Digit................................................................... 7-28
Addenda........................................................................ 7-29
Addenda Required........................................................ 7-29
Addenda Separator ....................................................... 7-30
ISBN Enable................................................................. 7-30
EAN/JAN 8......................................................................... 7-31
Check Digit................................................................... 7-31
Addenda........................................................................ 7-32
Addenda Required........................................................ 7-32
Addenda Separator ....................................................... 7-33
MSI ..................................................................................... 7-34
MSI, continued ............................................................. 7-34
Check Character ........................................................... 7-34
MSI Message Length.................................................... 7-35
Plessey................................................................................. 7-36
Plessey Message Length............................................... 7-36
RSS-14 ................................................................................ 7-37
RSS Limited........................................................................ 7-37
RSS Expanded .................................................................... 7-38
RSS Expanded Message Length................................... 7-38
China Post Code.................................................................. 7-39
China Post Message Length ......................................... 7-39
PDF417 ............................................................................... 7-40
PDF417 Message Length ............................................. 7-40
Show GLI Blocks ........................................................ 7-41
Scan Diagnostics .......................................................... 7-41
PDF Learn Mode .......................................................... 7-42

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MicroPDF417 .................................................................... 7-43


MicroPDF417............................................................... 7-43
MicroPDF417 Message Length ................................... 7-43
EANUCC Composite Symbology .................................... 7-44
EANUCC Composite ........................................................ 7-44
Enable UPC/EAN Version ................................................. 7-44
EANUCC Composite Code Message Length............. 7-45

Chapter 8 - Cloning
Procedure .............................................................................. 8-1

Chapter 9 - Visual Menu


Visual Menu Introduction..................................................... 9-1
Temporary Visual Menu Configuration......................... 9-1
Installing Visual Menu from the Web............................ 9-1
Upgrading USB Firmware ............................................. 9-2

Chapter 10 - Interface Keys


Keyboard Function Relationships....................................... 10-1
Supported Interface Keys .................................................. 10-3

Chapter 11 - Utilities
To Add a Test Code I.D. Prefix to All Symbologies.......... 11-1
Show Software Revision..................................................... 11-1
Show Data Format .............................................................. 11-1
Specular Effect Reduction .................................................. 11-2

Chapter 12 - Serial Programming Commands


Conventions ........................................................................ 12-1
Menu Command Syntax ..................................................... 12-1
Query Commands......................................................... 12-2
Concatenation of Multiple Commands ........................ 12-2
Trigger Commands ............................................................. 12-4
Resetting the Factory Settings ............................................ 12-4

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Menu Commands ............................................................... 12-5


PDF417 Wand Emulation ............................................ 12-7

Chapter 13 - Product Specifications


IT3800 Product Specifications............................................ 13-1
IT3900 Product Specifications............................................ 13-2
Standard Cable Pinouts ....................................................... 13-3

Chapter 14 - Maintenance
Repairs ................................................................................ 14-1
Maintenance........................................................................ 14-1
Replacing the Interface Cable ...................................... 14-2
Troubleshooting .................................................................. 14-2

Chapter 15 - Customer Support


Product Service and Repair................................................. 15-1
Online Product Service and Repair Assistance ............ 15-2
Technical Assistance........................................................... 15-2
Online Technical Assistance ........................................ 15-2
Limited Warranty ............................................................... 15-3

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viii
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Getting Started

The IT3800 is a high performance linear imaging scanner from Hand Held
Products. The IT3800 marks a new performance level for handheld scanners.
Linear imaging technology is defined by a bright and sharply focused aiming line,
high resolution imaging, and fast reading speed. The IT3800 is comfortable to
hold, easy to use, rugged, and excellent for all general scanning applications.
The IT3900 is a fixed mount bar code scanner designed for retail kiosks,
manufacturing WIP tracking, document processing, or other OEM applications.
It is a complete decoded output scanner that is easy to integrate. It
communicates with PCs or host terminals via keyboard wedge or a serial RS-232
interface. The IT3900 can be used internally or externally. The housing provides
protection from dust, dirt, and electrostatic discharge.

Typical Applications for the IT3900


The IT3900 is an ideal scanner
for retail kiosks. The bright
aiming line and large working
range make scanning easy for
untrained users.
The IT3900 mounted in a stand
makes an efficient bar code
document reader; it takes up a
minimum of counter space and
reads and transmits data
quickly.

About This Manual


This Users Guide provides installation and programming instructions for the
IT3800/3900. Product specifications, dimensions, warranty, and customer
support information are also included.
Hand Held Products bar code scanners are factory programmed for the most
common terminal and communications settings. If you need to change these
settings, programming is accomplished by scanning the bar codes in this guide.
An asterisk (*) next to an option indicates the default setting.

IT3800/3900 Users Guide


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1-1

Unpacking the Scanner


Open the carton. The shipping carton or container should contain:
An IT3800:

or an IT3900:

Check to make sure everything you ordered is present.


Save the shipping container for later storage or shipping.
Check for damage during shipment. Report damage immediately to the
carrier who delivered the carton.

1-2
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IT3800/3900 Users Guide

IT3800 Scanner Identification


E 153740

Tes ted to C omply With F C C S tandards

This Class B digital apparatuscomplies with Canadian


Input:
4.5-5.5VDC,
ICES-003. Cet appareil
0-.3A
numeriquede la
Classe B est conformea la
normeNMB-003du Canada.
FOR HOME OR OFFICE USE

N10410
S ee manual for

7D21
..

TUV
Rheinland
Product Safety

..
geprufte
S ic herheit

Made in USA

P atent details .

Hand Held Products, Inc.


www.handheld.com

IT3900 Scanner Identification


IT3900 Scanner
Bottom View

FOR HOME OR OFFICE USE

Tes ted to C omply With F C C S tandards


This Class B digitalapparatuscomplies withCanadianICES-003.
Cet appareil numerique de la Classe B est conformea la norme NMB-003 duCanada.
Made in USA

E 153740

7D21
Tes ted toC omplyWithF CC Standards

E 153740

S ee manual for
P atent details .

ww w.handheld.com

..

TUV
Rheinland
Product Safety

7D21

.. te
gepruf
Si
c herhe
it

Input:
4.5-5.5 VDC, 0-.3A

S ee m anual o
fr
P atentdetail
s.

N10410
Hand Held Products,
Inc.

IT3800/3900 Users Guide


Downloaded from www.Manualslib.com manuals search engine

..
geprufte
S ic herheit

Input:
4.5-5.5 VDC, 0-.3A

FOR HOME OR OFFICE


USE

ThisClas
s B digita
lapparatus
complies
with
Canadia
n CESI 003.
Cetappare
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inumeriq
ue delaClasse
B estconforme
a lanorme NMB-003 duCanada.
Made ni USA

www.handheld.com

..

TUV
Rheinland
Product Safety

Hand Held Products, Inc.

N10410

1-3

Connecting the Scanner When Powered by Host


(Keyboard Wedge)
A scanner can be connected between the keyboard and PC as a keyboard
wedge, plugged into the serial port, or connected to a portable data terminal in
wand emulation or non decoded output mode. The following is an example of a
keyboard wedge connection:
1. Turn off power to the terminal/computer.
2. Disconnect the keyboard cable from the
back of the terminal/computer.

Disconnect

3. Connect the appropriate


interface cable to the
scanner and to the terminal/
computer.
3

4. Turn the terminal/computer


power back on. The scanner will beep twice.
5. Verify the scanner operation by scanning a bar code from the back cover of
this manual. The scanner will beep once.

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IT3800/3900 Users Guide

IT3800/3900 Users Guide

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2.99

Cable Exit

47.5

.89

1.52

.700

.700

2.67

M4 Inserts typ 3
Thread depth
4.7 mm (.185")

.04

Note: Measurements are in inches.

Aperture plane
4.64

.65

1.3

5
6
7
8.5
9.5

13 mil

TYPICAL PERFORMANCE ON HIGH QUALITY SYMBOLS.

4.1

3.5
(5 mil and 7.5 mil)

3 mil

5 mil

7.5 mil

.8 Optical center is 2" from horizontal.


(Angle begins at aperture plane.)

2.5
(13 mil and 15 mil)

1.52 Ref

1.52

1.9

15 mil

2 Ref typ

4.2

4.9

23 typ

Mounting Information for the IT3900

1-5

Mounting Information, continued


Specular Zone
The IT3900 must be mounted at a 5 degree, or greater, angle to the bar code in
order to scan properly:

The scanner is now connected and ready to communicate with your terminal/PC.
You must program the scanner for your interface before bar code data can be
transmitted to your terminal/PC. If you are using the scanner as a keyboard
wedge, turn to page 2-1. If the scanner is connected via a serial port, turn to
page 2-8. If this is a wand emulation application, turn to page 2-15, and for a non
decoded output connection, turn to page 6-2.

Plug and Play


Plug and Play bar codes provide instant scanner set up for commonly used
interfaces.
Note: After you scan one of the codes, power cycle the host terminal to have the
interface in effect.
The most common interface is Keyboard Wedge. The following Keyboard
Wedge bar code also programs a carriage return (CR) suffix.

Keyboard Wedge Interface for IBM PC AT and


Compatibles

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IT3800/3900 Users Guide

The following Plug and Play bar code for IBM XT and Compatibles also
programs a carriage return (CR) suffix.

IBM XT and Compatibles

The following Plug and Play bar code for IBM PS-2 and Compatibles also
programs a carriage return (CR) suffix.

IBM PS-2 and Compatibles

Use Non Decoded Output Laser Emulation when connecting to a secondary


terminal with integral decoding. This also sets the transmission rate to 36 scans
per second and the polarity to white high.

Non Decoded Output


Laser Emulation

For most laptops, scanning the Laptop Direct Connect bar code allows
operation of the integral keyboard. The following Laptop Direct Connect bar
code also programs a carriage return (CR) suffix.

Laptop Direct Connect

The RS-232 Interface bar code is used when connecting to the serial port of a
PC or terminal. The following RS-232 Interface bar code adds a suffix of a CR
and LF, and also programs the parameters:
Option

Setting

Baud Rate

9600 bps

Parity

Even

IT3800/3900 Users Guide


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1-7

Option

Setting

Data Format

7 data bits, parity bit, 1 stop bit (8 bit data)

RS-232 Interface

In Wand Emulation mode, the scanner decodes the bar code then sends data in
the same format as a wand scanner. The Same Code format transmits UPC,
EAN, Code 128 and Interleaved 2 of 5 bar codes without any changes, but
converts all other symbologies to Code 39.

Wand Emulation Same Code

The following Wand Emulation bar code sets the interface to Wand Emulation
mode and translates bar code data as Code 39 symbology. It also programs the
Transmission Rate to 25 inches per second, and Output Polarity to black high.

Wand Emulation (Code 39 Format)

Note: For the 3800PDF model: When the 3800PDF interface is set to wand
emulation, all PDF417 bar code data is transmitted as Code 128. Data
from other symbologies follow the rules described above.

IBM 4683 Ports 5B, 9B, and 17 Interface


Note: The following Retail Plug and Play codes are for use with the 3800LR11 and 3800LR-15 models only.
Scan one of the following Plug and Play codes to program the IT3800 for IBM
4683 Port 5B, 9B, or 17.

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IT3800/3900 Users Guide

Note: After scanning one of these codes, you must re-boot the cash register.

IBM 4683 Port 5B Interface

(Default for -11 Models)

IBM 4683 Port 9B HHBCR-1 Interface

IBM 4683 Port 9B HHBCR-2 Interface

IBM 4683 Port 17 Interface

Each bar code above also programs the following suffixes for each symbology:
Symbology
EAN 8
EAN 13
UPC A
UPC E
Code 39
Interleaved 2 of 5
Code 128

Suffix
0C
16
0D
0A
00 0A 0B
00 0D 0B
00 18 0B

USB Interface
Note: The following USB Plug and Play codes (IBM SurePOS handheld and
tabletop scanners) are for use with the 3800LX-15 model only.
Scan one of the following Plug and Play codes to program the IT3800 for IBM
SurePos (USB Handheld scanner) or IBM SurePos (USB Tabletop scanner).

IT3800/3900 Users Guide


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1-9

Note: After scanning one of these codes, you must re-boot the cash register.

IBM SurePos (USB Handheld Scanner) Interface

IBM SurePos (USB Tabletop Scanner) Interface


Each bar code above also programs the following suffixes for each symbology:
Symbology
EAN 8
EAN 13
UPC A
UPC E
Code 39
Interleaved 2 of 5
Code 128

Suffix
0C
16
0D
0A
00 0A 0B
00 0D 0B
00 18 0B

Scan one of the following codes to program the IT3800 for USB PC Keyboard or
USB Macintosh Keyboard. Default = USB Keyboard (PC).

* USB Keyboard (PC)

USB Keyboard (Mac)


Scan the following code to program the IT3800 for USB HID bar code scanners.

USB HID Bar Code Scanner

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IT3800/3900 Users Guide

USB Converter
Note: The USB converter is for use with the 3800-11 and 3800/3900-12 models
only.
The IT3800-11, -12 and IT3900-12 models use a USB converter to simulate a
USB keyboard. Data flows into applications as if entered from the keyboard. The
USB converter is compatible with Apple iMac Series and Windows98 and later
PCs. Use cable set 42206062-01 to make the USB port connection.

OCIA Interface
Note: The OCIA interfaces are only available on the 3800LR-11 model.
Scan one of the following Plug and Play codes to program the IT3800 for
Generic OCIA, NCR OCIA Short Format (8 bit), NCR OCIA Long Format (9 bit),
and Nixdorf OCIA.
Note: After scanning one of these codes, you must re-boot the cash register.

Generic OCIA Interface


The Generic OCIA bar code also programs the following prefixes for each
symbology:
Symbology
EAN 8
EAN 13
UPC A
UPC E

IT3800/3900 Users Guide


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Prefix
06 06
06
01
05

1 - 11

NCR OCIA Short Format (8 Bit) Interface

NCR OCIA Short Format (8 Bit) Interface


The NCR OCIA Short Format (8 Bit) bar code also programs the following
prefixes for each symbology:
Symbology
EAN 8
EAN 13
UPC A
UPC E

Prefix
0F 0F
0F
0A
0E

NCR OCIA Long Format (9 Bit) Interface

NCR OCIA Long Format (9 Bit) Interface


The NCR OCIA Long Format (9 Bit) bar code also programs the following
prefixes for each symbology:
Symbology
EAN 8
EAN 13
UPC A
UPC E
Code 39
Interleaved 2 of 5
Code 128

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Prefix
46 46
46
41
45
42 31
42 32
42 33

IT3800/3900 Users Guide

Nixdorf OCIA Interface

Nixdorf OCIA Interface


The Nixdorf OCIA bar code also programs the following prefixes for each
symbology:
Symbology
EAN/UPC with Addenda
Code 39
Interleaved 2 of 5
2 of 5
Code 128

Prefix
44 4B
44 49
44 48
44 47
44 4A

Serial Wedge
The IT3800/3900 uses true and TTL signal levels to wedge into an RS-232 serial
network. Use IT3800/3900 serial wedge cables only to prevent damage to the
scanner. Refer to the serial interface programming (pages 2-8 to 2-12) to set the
baud rate and communications protocol.
To set up the serial wedge terminal ID, find the terminal ID in the Supported
Terminal Chart and follow the instructions on page 2-2. Set the port to which you
want the scanned data to transmit. Port 1 corresponds to P1 on the output cable
and Port 2 corresponds to P2 on the output cable. Choosing Both sends
scanned data to P1 and P2. Default = P1.

* P1

P2

Both P1 and P2

IT3800/3900 Users Guide


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Terminal Interfaces

Keyboard Wedge Connection


IT3800/3900 scanners are factory programmed for a keyboard wedge interface
to an IBM PC AT with a USA keyboard. If this is your interface and you do not
need to modify the settings, skip to Chapter 3 - Output.
If you programmed the scanner for a different terminal interface and/or you want
to change to an IBM PC AT and Compatibles Keyboard Wedge interface, scan
the bar code below.

IBM PC AT and Compatibles


with CR suffix

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Terminal ID
If your interface is not a standard PC AT, refer to "Supported Terminals" on page
2-3 through page 2-4, and locate the Terminal ID number for your PC. Scan the
Terminal ID bar code below, then scan the numeric bar code(s) on the inside
back cover of this manual to program the scanner for your terminal ID. Scan
Save to save your selection.
For example, an IBM AT terminal has a Terminal ID of 003. You would scan the
Terminal ID bar code, then 0, 0, 3 from the inside back cover, then Save. If you
make an error while scanning the digits (before scanning Save), scan the
Discard code on the back cover, scan the Terminal ID bar code, scan the digits,
and the Save code again.

Terminal ID

Save
Note: After scanning one of these codes, you must power cycle your computer.

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Supported Terminals
Terminal
Apple Mac
Apple Mac Powerbook
DEC
DEC
Esprit
Heath Zenith
HP
HP
IBM
IBM
IBM
IBM 102 key
IBM 122 key
IBM 122 key
IBM 122 key
IBM 122 key
IBM DOS/V 106 key
IBM SurePOS
IBM SurePOS
IBM Thinkpad
IBM Thinkpad
IBM Thinkpad
I/O 122 key
ITT
Lee Data
NEC
Olivetti
Olivetti
RS-232 True
RS-232 TTL
Serial Wedge
Silicon Graphics

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Model(s)
Mac Classic, SE SE30, II (All)
5300 Series (Portable PC)
VT510, 520, 525 (PC style)
VT510, 520, 525 (DEC style
LK411)
200, 400
PC, AT
Vectra
Vectra ES
XT
PS/2 25, 30, 77DX2
AT, PS/2 30286, 50, 55SX, 60,
70, 70061, 70121, 80
3151, 3161, 3162, 3163, 3191,
3192, 3194, 3196, 3197, 3471,
3472, 3476, 3477
3191, 3192, 3471, 3472
3196, 3197, 3476, 3477, 3486,
3482, 3488
3180
3180 data entry keyboard
PC & Workstation
USB Handheld Scanner
USB Tabletop Scanner
360 CSE, 340, 750
365, 755CV
2676D, 2677C, 2677D
9271
IIS
98XX Series
M19, M200
M240, M250, M290, M380,
P500

Indy, Indigoll

Terminal ID
049 **
049 **
005
104
005
090
003
023
001
002
003 *
006
007
008
024
114
102
128****
129****
097
106
003
008
007
007
103
001
003
000***
000
050
005

2-3

Supported Terminals (Continued)


Terminal
Telex 88 key
Telex 88 key
Telex 102 key
Telex 122 key
USB converter
USB PC Keyboard
USB Mac Keyboard
Wand Emulation

Model(s)
078, 078A, 79, 80, 191, 196,
1191,1192, 1471, 1472, 1476,
1477, 1483
Data Entry Keyboard
078, 078A, 79, 80, 191, 196,
1191,1192, 1471, 1472, 1476,
1477, 1483
078, 078A, 79, 80, 191, 196,
1191,1192, 1471, 1472, 1476,
1477, 1482, 1483

Terminal ID
025
112
045
046
124
124
125
061

* Default for -12 model


** Applies to -12 models only
*** Default for -13 model (applies to -13 models only)
**** Applies to 3800LX-15 model only. Because special suffixes are required by
the IBM SurePOS terminal, it is best to use the Plug and Play bar codes on
page 1-8 to program these interfaces, rather than scanning the terminal ID listed
in this table.
See page 1-9 for -11 model default.

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IT3800/3900 Users Guide

Keyboard Country
Scan the Program Keyboard Country bar code below, then scan the numeric
bar code(s) from the inside back cover, then the Save bar code to program the
keyboard for your country. As a general rule, the following characters are not
supported by the scanner for countries other than the United States:
@ | $ # { } [ ] = / \ < > ~

Program Keyboard Country


Country Code
Belgium
Denmark
Finland
France
Germany/Austria
Great Britain

Scan
1
8
2
3
4
7

Country Code
Italy
Norway
Spain
Switzerland
USA (Default)

Scan
5
9
10
6
0

Save

Keyboard Style
This programs keyboard styles, such as Caps Lock and Shift Lock. Default =
Regular.

Regular is used when you normally have the Caps Lock key off.

* Regular

Caps Lock is used when you normally have the Caps Lock key on.

Caps Lock

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Shift Lock is used when you normally have the Shift Lock key on (not common
to U.S. keyboards).

Shift Lock

Automatic Caps Lock is used if you change the Caps Lock key on and off. The
software tracks and reflects if you have Caps Lock on or off (AT and PS/2 only).
This selection can only be used with systems that have an LED which notes the
Caps Lock status.

Automatic Caps Lock

Emulate External Keyboard should be scanned if you do not have an external


keyboard (IBM AT or equivalent). To connect the scanner to a laptop, it may be
necessary to use the Automatic Direct Connect selection on page 2-7 in
conjunction with the bar code below.

Emulate External Keyboard


Note: After scanning the Emulate External Keyboard bar code, you must power
cycle your computer.

Keyboard Modifiers
This modifies special keyboard features, such as CTRL+ ASCII codes and Turbo
Mode.

Control + ASCII Mode On: The scanner sends key combinations for ASCII
control characters for values 00-1F. Refer to page 10-1 for CTRL+ ASCII
Values. Default = Off

Control + ASCII Mode On

* Control + ASCII Mode Off

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Turbo Mode: The scanner sends characters to an IBM AT terminal faster. (For
use with IBM AT only.) If the terminal drops characters, do not use Turbo Mode.
Default = Off

Turbo Mode On

* Turbo Mode Off

Numeric Keypad Mode: Sends numeric characters as if entered from a


numeric keypad. Default = Off

Numeric Keypad Mode On

* Numeric Keypad Mode Off

Automatic Direct Connect: Use this selection if you are using a laptop whose
keyboard is disabled when you plug in the scanner. This selection can also be
used if you have an IBM AT style terminal and the system is dropping characters.
Default = Off

Automatic Direct
Connect Mode On
* Automatic Direct Connect
Mode Off

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2-7

Serial Port Connection


All communication parameters between the scanner and terminal must match for
correct data transfer through the serial port using RS-232 protocol. Scanning the
RS-232 interface bar code, programs the scanner for an RS-232 interface at
9600 baud, even parity, 7 data bits, 1 stop bit (8 bit data), and adds a suffix of a
CR LF.

RS-232 Interface
1. Turn off power to the terminal/computer.
2. Connect the appropriate interface cable to
the scanner.
Note: For the scanner to work properly, you
must have the correct cable for your type
of terminal/computer.
2

3. Plug the serial connector into the serial port


on the back of your computer/terminal, as shown below. Tighten the two
screws to secure the connector to the port.

4. Plug the power pack into a power source.


5. Once the scanner has been fully connected, power up the terminal/
computer.

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Baud Rate
Baud Rate sends the data from the scanner to the terminal at the specified rate.
The host terminal must be set for the same baud rate as the scanner.
Default = 9600.

300

600

1200

2400

4800

* 9600

19200

38400

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RS-232 Word Length: Data Bits, Stop Bits, and Parity


Data Bits sets the word length at 7 or 8 bits of data per character. If an
application requires only ASCII Hex characters 0 through 7F decimal (text, digits,
and punctuation), select 7 data bits. For applications which require use of the full
ASCII set, select 8 data bits per character. Default = 7.
Stop Bits sets the stop bits at 1 or 2. Default = 1.
Parity provides a means of checking character bit patterns for validity.
Default = Even.

* 7 Data, 1 Stop, Parity Even

7 Data, 1 Stop, Parity None

7 Data, 1 Stop, Parity Odd

7 Data, 1 Stop, Parity Mark

7 Data, 1 Stop, Parity Space

7 Data, 2 Stop, Parity Even

7 Data, 2 Stop Parity None

7 Data, 2 Stop, Parity Odd

7 Data, 2 Stop, Parity Mark

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RS-232 Word Length: Data Bits, Stop Bits, and Parity


(continued)

7 Data, 2 Stop, Parity Space

8 Data, 1 Stop, Parity Even

8 Data, 1 Stop, Parity None

8 Data, 1 Stop, Parity Odd

8 Data, 1 Stop, Parity Mark

8 Data, 1 Stop, Parity Space

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RS-232 Handshaking
RS-232 handshaking is a set of rules concerning the exchange of data between
serially communicating devices. Default = RTS/CTS, XON/XOFF and ACK/
NAK Off

RTS/CTS On

* RTS/CTS Off

XON/XOFF On

* XON/OFF Off

ACK/NAK On

* ACK/NAK Off

Wand Emulation Connection


In Wand Emulation mode, the scanner decodes the bar code then sends data in
the same format as a wand scanner. The Code 39 Format converts all
symbologies to Code 39. The Same Code Format transmits UPC, EAN, Code
128 and Interleaved 2 of 5 without any changes, but converts all other
symbologies to Code 39. These codes set the transmission rate to 25 inches per
second and the output polarity to black, high. Default = Code 39 Format.

* Code 39 Format

Same Code Format

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Note: For the 3800PDF model: When the 3800PDF interface is set to wand
emulation, all PDF417 bar code data is transmitted as Code 128. Data
from other symbologies follow the rules described above.

Wand Emulation Transmission Rate


The Transmission Rate is limited by the terminals ability to receive data without
dropping characters. Default = 25 inches/second.

10

* 25

40

80

120

150

200

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Wand Emulation Polarity


The Polarity can be sent as standard with black bars high, or reversed with white
bars high. Default = Black High.

* Black High

White High

Wand Emulation Idle


The idle describes the state of the scanner when no data is being transmitted.
When in Wand Emulation mode, you must set the scanners idle state to match
the idle state for the device to which the scanner is connected. Default = Idle
High.

* Idle High

Idle Low

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PDF417 Wand Emulation


Note: The following Wand Emulation functions are for use with the 3800PDF-12
scanner only.

Data Block Size


This transmits the PDF417 data in smaller blocks to prevent buffer overflow.
Default = 60.

20

40

* 60

80

Delay Between Blocks


This sets the delay time between data blocks. Default = 50ms.

5ms

* 50ms

150ms

500ms

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Overall Checksum
When this option is turned on, a computed check character is added at the end
of the entire message. The check character is the character which when
Exclusive-ORd with every preceding character of the message yields a result of
0x00 (00H). Default = Off.

On

* Off

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Output

Scan Rate
Adjusting the scan rate changes the current draw when scanning. The slower
the scan rate, the lower the current draw. (The standby current remains the
same.) Scan speeds are 270 s/s, 135 s/s, and 67 s/s. A scan speed of 270
draws the highest power and has the best performance. A scan speed of 135
has a medium draw with medium performance. A scan speed of 67 draws the
lowest power and has the lowest performance. Default = 270 s/s.

* 270 s/s

135 s/s

67 s/s

Beeper Volume
Default = High.

* High

Medium

Low

Off

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Beeper Tone
Default = Normal.

* Normal Beep

Short Beep

Scan Voting
This sets the number of times the same bar code has to be read before it is
transmitted to the terminal. Normal uses the default values listed for the
symbologies in the Default Charts beginning on page 12-5. High doubles the
votes used below the threshold. Default = Voting Normal.

* Voting Normal

Voting High

Reduce Quiet Zone


Reducing the quiet zone requirements below AIM guidelines makes it possible to
read off-spec bar codes. This feature is effective with all symbologies. Default
= Dont Reduce Quite Zone.

* Dont Reduce Quiet Zone

Reduce Quiet Zone

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Reread Delay
This sets the time period before the scanner can read the same bar code a
second time. Setting a reread delay protects against accidental rereads of the
same bar code. Longer delays are effective in minimizing accidental rereads at
POS (point of sale). Use shorter delays in applications where repetitive bar code
scanning is required. Default = Short.
Reread Delay only works when in automatic trigger mode (see page 3-4).

* Short

Medium

Long

Extra Long

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3-3

Good Read Delay


This sets the minimum amount of time before the scanner can read another bar
code. Default = No Delay.

* No Delay

Short Delay

Medium Delay

Long Delay

Trigger Mode
Manual/Serial Trigger: You can activate the scanner either by pressing the
trigger, or using a serial trigger command (see "Trigger Commands" on page 124). When in manual trigger mode, the scanner scans until a bar code is read, or
until the trigger is released.
When in serial mode, the scanner scans until a bar code has been read or until
the deactivate command is sent. In serial mode, the scanner can also be set to
turn itself off after a specified time has elapsed (see Serial Trigger Time Out,
which follows). Default for IT3800.

Manual/Serial Trigger

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Serial Trigger Time Out: Use this selection to set a time out (in quarter
seconds) of the scanners trigger when using serial commands to trigger the
scanner. Once the scanner has timed out, it must be triggered again either
serially or manually. After scanning the Serial Trigger Time Out bar code, set the
time out duration (from 0-1200 quarter seconds) by scanning digits from the
inside back cover, then scanning Save. Default = 0 (infinite, or no time out).

Serial Trigger Time Out

Manual Trigger, Low Power: The scanner sleeps, using only 30 milliamps,
until the trigger is pulled. When the trigger is pulled, the scanner wakes up and
operates at reduced power until there is no triggering for the time set with the Low
Power Time Out bar code. There is a short delay in operation when the scanner
is first triggered, but there is no delay when operating in low power mode.

Manual Trigger, Low Power


Note: Manual Trigger, Low Power cannot be used with keyboard wedge
applications.

Low Power Time Out: Scan the Low Power Time Out bar code to change the
time out duration. Then scan the time out duration (from 0-300 seconds) from
the inside back cover, and Save. Default = 2 minutes.
Note: If you make an error while scanning the digits (before scanning Save),
scan Discard on the back cover, scan the Lower Power Time Out bar
code, scan the correct digits, then Save again.

Low Power Time Out

Automatic Trigger: The scanner scans continuously at full power. Default for
IT3900.

Automatic Trigger

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Presentation Mode: The LEDs are off until a bar code is presented to the
scanner. Then the LEDs turn on automatically to read the code. Presentation
Mode uses normal office or store ambient light to detect the bar codes.

Presentation Mode
Note: Do not use Presentation Mode with a 3800/3900PDF. Normal office or
store ambient light does not provide enough illumination for the IT3800/
3900PDF to work properly in Presentation Mode.

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Data Editing

Prefix/Suffix Overview
When a bar code is scanned, additional information is sent to the host computer
along with the bar code data. This group of bar code data and additional,
user-defined data is called a message string. The selections in this section are
used to build the user-defined data into the message string.
Prefix and Suffix characters are data characters that can be sent before and after
scanned data. You can specify if they should be sent with all symbologies, or
only with specific symbologies. The following illustration shows the breakdown
of a message string:

Prefix
1-10
alpha numeric
characters

Scanned Data
variable length

Suffix
1-10
alpha numeric
characters

Points to Keep In Mind


It is not necessary to build a message string. The selections in this chapter
are only used if you wish to alter the default settings. Default prefix = None.
Default suffix = None.
A prefix or suffix may be added or cleared from one symbology or all
symbologies.
You can add any prefix or suffix from the ASCII chart (page 4-6 ), plus Code
I.D. and Aim I.D.
You can string together several entries for several symbologies at one time.
Enter prefixes and suffixes in the order in which you want them to appear on
the output.

To Add a Prefix or Suffix:


Step 1. Scan the Add Prefix or Add Suffix symbol (page 4-4).
Step 2. Determine the 2 digit Hex value from the Symbology Chart (page 4-5)
for the symbology to which you want to apply the prefix or suffix.

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Step 3. Scan the 2 hex digits from the Programming Chart inside the back
cover or scan 9, 9 for all symbologies.
Step 4. Determine the hex value from the Decimal to Hex to ASCII Conversion
Chart (page 4-6) for the prefix or suffix you wish to enter.
Step 5. Scan the 2 digit hex value from the Programming Chart inside the back
cover.
Step 6. Repeat Steps 4 and 5 for every prefix or suffix character.
Step 7. To add the Code I.D., scan 5, C, 8, 0.
To add AIM I.D., scan 5, C, 8, 1.
To add a backslash (\), scan 5, C, 5, C.
Step 8. Scan Save to exit and save, or scan Discard to exit without saving.
Repeat Steps 1-6 to add a prefix or suffix for another symbology.

Example: Add a Suffix to a specific symbology


To send a CR (carriage return)Suffix for UPC only:
Step 1. Scan Add Suffix.
Step 2. Determine the 2 digit hex value from the Symbology Chart (page 4-5)
for UPC.
Step 3. Scan 6, 3 from the Programming Chart (inside back cover).
Step 4. Determine the hex value from the Decimal to Hex to ASCII Conversion
Chart (page 4-6) for the CR (carriage return).
Step 5. Scan 0, D from the Programming Chart (inside back cover).
Step 6. Scan Save, or scan Discard to exit without saving.

To Clear One or All Prefixes or Suffixes:


You can clear a single prefix or suffix, or clear all prefixes/suffixes for a
symbology. When you Clear One Prefix (Suffix), the specific character you
select is deleted from the symbology you want. When you Clear All Prefixes
(Suffixes), all the prefixes or suffixes for a symbology are deleted.
Step 1. Scan the Clear One Prefix or Clear One Suffix symbol.
Step 2. Determine the 2 digit Hex value from the Symbology Chart (page 4-5)
for the symbology from which you want to clear the prefix or suffix.
Step 3. Scan the 2 digit hex value from the Programming Chart inside the back
cover or scan 9, 9 for all symbologies.
Your change is automatically saved.

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To Add a Carriage Return Suffix to all Symbologies


Scan the following bar code if you wish to add a Carriage Return Suffix to all
symbologies at once. This action first clears all current suffixes, then programs
a carriage return suffix for all symbologies.

Add CR Suffix
All Symbologies

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4-3

Prefix Selections

Add Prefix

Clear One Prefix

Clear All Prefixes

Suffix Selections

Add Suffix

Clear One Suffix

Clear All Suffixes

Save

Discard

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Symbology Chart
Symbology

Code AIM Hex


ID
ID
ID

Symbology

Code AIM
ID
ID

Hex
ID

China Postal

]X0

71

Interleaved 2 of 5

]l0

65

Codabar

]F0

61

Matrix 2 of 5

]X0

6D

Code 2 of 5

]S0

66

MicroPDF417

]L0

52

Code 11

]H0

68

MSI

]M0

67

Code 39

]A0

62

PDF417

]L0

72

Code 32 PARAF

]X0

77

Plessey

]P0

6E

Code 93

]G0

69

RSS-14

]e0

79

Code 128

]C0

6A

Telepen

]B0

74

EAN/JAN

]E0

64

UPC

]E0

63

EANUCC
Composite

]e0

79

All Symbologies

IATA 2 of 5

]R0

66

99

Note: Prefix/Suffix entries for specific symbologies override the universal (All
Symbologies, 99) entry.

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4-5

ASCII Conversion Chart (Code Page 1252)


Note: This table applies to U.S. style keyboards. Certain characters may differ
depending on your Country Code/PC regional settings.
Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char
0

00

NUL

32

20

64

40

96

60

01

SOH

33

21

65

41

97

61

02

STX

34

22

66

42

98

62

03

ETX

35

23

67

43

99

63

04

EOT

36

24

68

44

100

64

05

ENQ

37

25

69

45

101

65

06

ACK

38

26

&

70

46

102

66

07

BEL

39

27

71

47

103

67

08

BS

40

28

72

48

104

68

09

HT

41

29

73

49

105

69

10

0A

LF

42

2A

74

4A

106

6A

11

0B

VT

43

2B

75

4B

107

6B

12

0C

FF

44

2C

76

4C

108

6C

13

0D

CR

45

2D

77

4D

109

6D

14

0E

SO

46

2E

78

4E

110

6E

15

0F

SI

47

2F

79

4F

111

6F

16

10

DLE

48

30

80

50

112

70

17

11

DC1

49

31

81

51

113

71

18

12

DC2

50

32

82

52

114

72

19

13

DC3

51

33

83

53

115

73

20

14

DC4

52

34

84

54

116

74

21

15

NAK

53

35

85

55

117

75

22

16

SYN

54

36

86

56

118

76

23

17

ETB

55

37

87

57

119

77

24

18

CAN

56

38

88

58

120

78

25

19

EM

57

39

89

59

121

79

26

1A

SUB

58

3A

90

5A

122

7A

27

1B

ESC

59

3B

91

5B

123

7B

28

1C

FS

60

3C

<

92

5C

124

7C

29

1D

GS

61

3D

93

5D

125

7D

30

1E

RS

62

3E

>

94

5E

126

7E

31

1F

US

63

3F

95

5F

127

7F

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Dec

Hex

Char

Dec

Hex

Char Dec

Hex

Char Dec

Hex

Char

160

A0

192

C0

224

E0

161

A1

193

C1

225

E1

128

80

129

81

130

82

162

A2

194

C2

226

E2

131

83

163

A3

195

C3

227

E3

132

84

164

A4

196

C4

228

E4

133

85

165

A5

197

C5

229

E5

134

86

166

A6

198

C6

230

E6

135

87

167

A7

199

C7

231

E7

136

88

168

A8

200

C8

232

E8

137

89

169

A9

201

C9

233

E9

138

8A

170

AA

202

CA

234

EA

139

8B

171

AB

203

CB

235

EB

140

8C

172

AC

204

CC

236

EC

141

8D

173

AD

205

CD

237

ED

142

8E

174

AE

206

CE

238

EE

143

8F

175

AF

207

CF

239

EF

144

90

176

B0

208

D0

240

F0

145

91

177

B1

209

D1

241

F1

146

92

178

B2

210

D2

242

F2

147

93

179

B3

211

D3

243

F3

148

94

180

B4

212

D4

244

F4

149

95

181

B5

213

D5

245

F5

150

96

182

B6

214

D6

246

F6

151

97

183

B7

215

D7

247

F7

152

98

184

B8

216

D8

248

F8

153

99

185

B9

217

D9

249

F9

154

9A

186

BA

218

DA

250

FA

155

9B

187

BB

219

DB

251

FB

156

9C

188

BC

220

DC

252

FC

157

9D

189

BD

221

DD

253

FD

158

9E

190

BE

222

DE

254

FE

159

9F

191

BF

223

DF

255

FF

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4-7

Function Code Transmit


When this selection is enabled and function codes are contained within the
scanned data, the scanner transmits the function code to the terminal. Charts of
these function codes are provided in Section 10, Supported Interface Keys.
When the scanner is in keyboard wedge mode, the scan code is converted to a
key code before it is transmitted. Default = Enable.

* Enable

Disable

Intercharacter, Interfunction, and Intermessage Delays


Some terminals drop information (characters) if data comes through too quickly.
Intercharacter, interfunction, and intermessage delays slow the transmission of
data, increasing data integrity.
Each delay is composed of a 5 millisecond step. You can program up to 99 steps
(of 5 ms each).

Intercharacter Delay
This is a delay of up to 495 milliseconds (in multiples of 5) placed between the
transmission of each character of scanned data. You can program up to 99 steps
(of 5 ms each). Scan the Intercharacter Delay bar code below, then scan the
number of steps, and the SAVE bar code from the inside back cover.

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Note: If you make an error while scanning the digits (before scanning Save),
scan Discard on the back cover, scan the Intercharacter Delay bar code,
scan the correct digits, and Save again.
Prefix

Scanned Data
1

Suffix
5

Intercharacter Delay

Intercharacter Delay
To remove this delay, scan the Intercharacter Delay bar code, then set the
number of steps to 00. Scan the SAVE bar code from the inside back cover.

User Specified Intercharacter Delay


This is a delay of up to 495 milliseconds (in multiples of 5) placed after the
transmission of a particular character of scanned data. You can program up to
99 steps (of 5 ms each) to follow the character you specify. Scan the Delay
Length bar code below, then the number of steps for the delay, and the SAVE
bar code from the inside back cover.
Next, scan the Character to Trigger Delay bar code, then the 2 digit hex value for
the ASCII character that will trigger the delay (refer to the Decimal to Hex to
ASCII conversion chart on page 4-5).
Note: If you make an error while scanning the digits (before scanning Save),
scan Discard on the inside back cover, scan the Character to Trigger
Delay bar code, scan the correct digits, and Save again.

Delay Length

Character to Trigger Delay


To remove this delay, scan the Delay Length bar code, and set the number of
steps to 00. Scan the SAVE bar code from the inside back cover.

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Interfunction Delay
This is a delay of up to 495 milliseconds (in multiples of 5) placed between the
transmission of each segment of the message string. You can program up to 99
steps (of 5 ms each). Scan the Interfunction Delay bar code below, then scan
the number of steps, and the SAVE bar code from the inside back cover.
Note:

If you make an error while scanning the


digits (before scanning Save), scan Discard on the inside back cover,
scan the Interfunction Delay bar code, scan the correct digits, and Save
again.
Prefix
STX

Scanned Data
HT

2 3 4 5

Suffix
CR

LF

Interfunction Delays

Interfunction Delay
To remove this delay, scan the Interfunction Delay bar code, then set the number
of steps to 00. Scan the SAVE bar code from the inside back cover.

Intermessage Delay
This is a delay of up to 495 milliseconds (in multiples of 5) placed between each
scan transmission. You can program up to 99 steps (of 5 ms each). Scan the
Intermessage Delay bar code below, then scan the number of steps, and the
SAVE bar code from the inside back cover.
Note: If you make an error while scanning the digits (before scanning Save),
scan Discard on the inside back cover, scan the Intermessage Delay bar
code, scan the correct digits, and Save again.

1st Scan Transmission 2nd Scan Transmission


Intermessage Delay

Intermessage Delay
To remove this delay, scan the Intermessage Delay bar code, then set the
number of steps to 00. Scan the SAVE bar code from the inside back cover.

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Data Formatting

Data Format Editor Introduction


The Data Format Editor selections are used to edit scanned data. For example,
you can use the Data Format Editor to insert characters at certain points in bar
code data as it is scanned. It is not necessary to use the Data Format Editor. A
set of defaults for the data format is already programmed in the scanner. The
selections in the following pages are used only if you wish to alter the default
settings. Default Data Format setting = None.
Normally, when you scan a bar code, it gets outputted automatically; however
when you do a format, you must use a send command (see Send Commands
on page 5-2) within the format program to output data.
Multiple formats may be programmed into the imager. They are stacked in the
order in which they are entered. However, the following list presents the order
in which formats are applied:
1.
2.
3.
4.
5.
6.
7.
8.

Specific Term ID, Actual Code ID, Actual Length


Specific Term ID, Actual Code ID, Universal Length
Specific Term ID, Universal Code ID, Actual Length
Specific Term ID, Universal Code ID, Universal Length
Universal Term ID, Actual Code ID, Actual Length
Universal Term ID, Actual Code ID, Universal Length
Universal Term ID, Universal Code ID, Actual Length
Universal Term ID, Universal Code ID, Universal Length

If you have changed data format settings, and wish to clear all formats and return
to the defaults, scan the Default Data Format code on page 5-4.

To Add a Data Format


Step 1. Scan the Enter Data Format symbol (page 5-4).
Step 2. Primary/Alternate Format
Determine if this will be your primary data format, or one of 3 alternate
formats. (Alternate formats allow you single shot capability to scan
one bar code using a different data format. After the one bar code has
been read, the scanner reverts to the primary data format. See page 55.) If you are programming the primary format, scan 0. If you are programming an alternate format, scan 1, 2, or 3, depending on the alternate format you are programming.
Step 3. Terminal Type
Refer to the Supported Terminals Chart (page 2-3) and locate the Terminal ID number for your PC. Scan three numeric bar codes on the
inside back cover to program the scanner for your terminal ID (you must
enter 3 digits). For example, scan 0 0 3 for an AT wedge.

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5-1

Note: The wildcard for all terminal types is 099.


Step 4. Code I.D.
On page 4-5, find the symbology to which you want to apply the data
format. Locate the Hex value for that symbology and scan the 2 digit
hex value from the Programming Chart.
Step 5. Length
Specify what length (up to 9999 characters) of data will be acceptable
for this symbology. Scan the four digit data length from the Programming Chart. (Note: 50 characters is entered as 0050. 9999 is a universal number, indicating all lengths.)
Step 6. Editor Commands
Refer to the Format Editor Commands Chart (page 5-2). Scan the symbols that represent the command you want to enter. 94 alphanumeric
characters may be entered for each symbology data format.
Step 7. Scan Save to save your entries.

Other Programming Selections


Clear One Data Format
This deletes one data format for one symbology. If you are clearing the
primary format, scan 0. If you are clearing an alternate format, scan 1, 2, or
3, depending on the alternate format you are clearing. Scan the Terminal
Type (refer to the Supported Terminals Chart on page 2-3), Code I.D. and the
length of the format you want to delete. That length data format for that
symbology is deleted and all other formats are unaffected.
Save
This exits, saving any Data Format changes.
Discard
This exits without saving any Data Format changes.

Data Format Editor Commands


Send Commands
F1 Send all characters followed by xx key or function code, starting from current cursor position. Syntax = F1xx (xx stands for the hex value for an
ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.)
F2 Send nn characters followed by xx key or function code, starting from
current cursor position. Syntax = F2nnxx (nn stands for the numeric value
(00-99) for the number of characters and xx stands for the hex value for an
ASCII code. See Decimal to Hex to ASCII Conversion chart, page 4-6.)
F3 Send up to but not including ss character (Search and Send) starting from
current cursor position, leaving cursor pointing to ss character followed by
xx key or function code. Syntax = F3ssxx (ss and xx both stand for the
hex values for ASCII codes, see Decimal to Hex to ASCII Conversion chart,
page 4-6.)

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F4 Send xx character nn times (Insert) leaving cursor in current cursor position. Syntax = F4xxnn (xx stands for the hex value for an ASCII code, see
Decimal to Hex to ASCII Conversion chart, page 4-6, and nn is the numeric
value (00-99) for the number of times it should be sent.)
E9 Send all but the last nn characters, starting from the current cursor position. Syntax = E9nn (nn is the numeric value (00-99) for the number of
characters that will not be sent at the end of the message.)

Move Commands
F5 Move the cursor ahead nn characters from current cursor position.
Syntax = F5nn (nn stands for the numeric value (00-99) for the number of
characters the cursor should be moved ahead.)
F6 Move the cursor back nn characters from current cursor position.
Syntax = F6nn (nn stands for the numeric value (00-99) for the number of
characters the cursor should be moved back.)
F7 Move the cursor to the beginning of the data string. Syntax = F7.
EA Move the cursor to the end of the data string. Syntax = EA

Search Commands
F8 Search ahead for xx character from current cursor position, leaving cursor
pointing to xx character. Syntax = F8xx (xx stands for the hex value for
an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.)
F9 Search back for xx character from current cursor position, leaving cursor
pointing to xx character. Syntax = F9xx (xx stands for the hex value for
an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.)
E6 Search ahead for the first non xx character from the current cursor position, leaving cursor pointing to non xx character. Syntax = E6xx (xx
stands for the hex value for an ASCII code, see Decimal to Hex to ASCII
Conversion chart, page 4-6.)
E7 Search back for the first non xx character from the current cursor position,
leaving cursor pointing to non xx character. Syntax = E7xx (xx stands for
the hex value for an ASCII code, see Decimal to Hex to ASCII Conversion
chart, page 4-6.)

Miscellaneous Commands
FB Suppress all occurrences of up to 15 different characters, starting at the current cursor position, as the cursor is advanced by other commands. When
the FC command is encountered, the suppress function is terminated. The
cursor is not moved by the FB command. Syntax = FBnnxxyy . .zz where
nn is a count of the number of suppressed characters in the list and xxyy ..
zz is the list of characters to be suppressed. (xx stands for the hex value for
an ASCII code, see Decimal to Hex to ASCII Conversion chart, page 4-6.)
FC Disables suppress filter and clear all suppressed characters. Syntax = FC.
E4 Replaces up to 15 characters in the data string with user specified characters. Replacement continues until the E5 command is encountered. Syntax = E4nnxx1xx2yy1yy2...zz1zz2 where nn is the total count of both
characters to be replaced plus replacement characters; xx1 defines charac-

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E5
FE

EC
ED

ters to be replaced and xx2 defines replacement characters, continuing


through zz1 and zz2.
Terminates character replacement. Syntax = E5.
Compare character in current cursor position to the character xx. If characters are equal, increment cursor. If characters are not equal, no format
match. Syntax = FExx (xx stands for the hex value for an ASCII code, see
Decimal to Hex to ASCII Conversion chart, page 4-6.)
Check to make sure there is an ASCII number at the current cursor position.
If character is not numeric, format is aborted. Syntax = EC.
Check to make sure there is a non-numeric ASCII character at the current
cursor position. If character is numeric, format is aborted. Syntax = ED.

Data Format Editor

Enter Data Format

Default Data Format

Clear One Data Format

Clear All Data Formats

Save

Discard

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Data Formatter
When Data Formatter is turned off, the bar code data is output to the host as read
(including prefixes and suffixes). Choose one of the following options. Default =
Data Formatter On.

* Data Formatter On,


but Not Required
Data Formatter Off
When Data Formatter is required, all input data must conform to an edited format
or the scanner does not transmit the input data to the host device.

Data Format On, Format Required

Alternate Data Formats


Alternate formats allow you single shot capability to scan one bar code using a
different data format than your primary format. When data formats are
programmed (see page 5-1), you must input whether you are programming the
primary format, or an alternate format numbered 1, 2, or 3.
An alternate format is initiated by scanning one of the 3 alternate format bar
codes below. The scanner will scan the next bar code, formatting the data with
the selected alternate format, then revert immediately to the primary format.

Alternate Data Format 1

Alternate Data Format 2

Alternate Data Format 3

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IT3800/3900 Users Guide

Secondary Interface

By switching interface cables, the IT3800/3900 scanner can communicate with


a portable data terminal (secondary interface), in addition to the host terminal
(primary interface).
Note: Secondary interfaces do not apply to the IT3800LX-15.
The secondary interface can be programmed at any time.

Secondary Code 39 Wand Emulation


In Wand Emulation mode, the scanner decodes the bar code then sends data in
the same format as a wand scanner. The Code 39 Format converts all
symbologies to Code 39. The Same Code Format transmits UPC, EAN, Code
128 and Interleaved 2 of 5 without any changes, but converts all other
symbologies to Code 39. These codes set the transmission rate to 25 inches per
second and the output polarity to black, high. Default = Code 39 Format.

* Wand Emulation
Code 39 Format
Wand Emulation
Same Code Format
Note for the 3800PDF model: When the 3800PDF interface is set to wand
emulation, all PDF417 bar code data is transmitted as Code 128. Data from
other symbologies follow the rules described above.

Secondary RS-232 Connection


All communication parameters between the scanner and terminal must match for
correct data transfer through the serial port using RS-232 protocol.
RS-232 programmable selections are used by both the primary and secondary
interfaces. Changing an RS-232 parameter (e.g., baud rate or parity), while in
primary or secondary mode will affect both interfaces.

RS-232 Interface

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Secondary Non Decoded Output Laser Emulation


Use this selection when connecting to a secondary terminal with integral
decoding. This also sets the transmission rate to 36 scans per second and the
polarity to white high.

Non Decoded Output

Non Decoded Output Laser Emulation Transmission


Rate
The Transmission Rate is limited by the terminals ability to receive data without
dropping characters. Default = 36 scans/second.

* 36

100

Non Decoded Output Laser Emulation Polarity


The Polarity can be sent as standard with white bars high, or reversed with black
bars high. Default = White High.

* White High

Black High

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Non Decoded Laser Emulation Idle


The idle describes the state of the scanner when no data is being transmitted.
When in Non Decoded mode, you must set the scanners idle state to match the
idle state for the device to which the scanner is connected. Default = High.

Low

* High

Disabling the Secondary Interface


You can temporarily disable the secondary interface, but still retain the
secondary interface settings in the scanners memory by scanning the Disable
bar code below. To re-enable the secondary interface, scan the Enable bar
code. Default =Disable.

* Disable

Enable

Secondary Trigger Mode


Manual Trigger: You must press the scanner trigger to scan. When not
scanning, idle power is maintained. Default = Manual Trigger.

* Manual Trigger

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Automatic Trigger: The scanner scans continuously at full power.

Automatic Trigger

Manual Trigger, Low Power: The scanner sleeps, using only 30 milliamps,
until the trigger is pulled. When the trigger is pulled, the scanner wakes up and
operates at normal power until there is no triggering for the time set with the Low
Power Time Out bar code. Then, the scanner goes to sleep again.
Low Power Time Out: Scan the Low Power Time Out bar code to change the
time out duration. Then scan the time out duration (from 0-300 seconds) from
the inside back cover and Save. Default = 2 minutes.
Note: If you make an error while scanning the digits (before scanning Save),
scan Discard on the back cover, scan the Low Power Time Out bar code,
scan the correct digits, and Save again.

Manual Trigger, Low Power

Low Power Time Out

Note: The Secondary Manual Trigger, Lower Power option is not available on
the 3800LR-11 in Secondary Non-Decoded Out Laser Emulation Mode.

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IT3800/3900 Users Guide

Symbologies

Introduction
Use this section to program the scanner for Industrial, Retail, and PDF417
Symbology selections.
This programming section contains the following menu selections:
All Symbologies

IATA Code 2 of 5

China Post Code

Interleaved 2 of 5

Codabar

Matrix 2 of 5

Code 2 of 5

MicroPDF417

Code 11

MSI

Code 39

PDF417

Code 32 PARAF

Plessey

Code 93

RSS-14

Code 128

Telepen

EAN/JAN

UPC

EANUCC Composite

All Symbologies
If you want to decode all the symbologies allowable for your scanner, scan the
All Symbologies On code.

All Symbologies On

All Symbologies Off

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7-1

Message Length Description


You are able to set the valid reading length of some of the bar code symbologies.
If the data length of the scanned bar code doesnt match the valid reading length,
the imager will issue an error beep. You may wish to set the same value for
minimum and maximum length to force the imager to read fixed length bar code
data. This helps reduce the chances of a misread.
EXAMPLE: Decode only those bar codes with a count of 9-20 characters.
Min. length = 09
Max. length = 20
EXAMPLE: Decode only those bar codes with a count of 15 characters.
Min. length = 15
Max. length = 15
For a value other than the minimum and maximum message length defaults,
scan the bar codes included in the explanation of the symbology, then scan the
digit value of the message length and Save bar codes on the Programming Chart
inside the back cover of this manual. The minimum and maximum lengths and
the defaults are included with the respective symbologies.

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Codabar
<Default All Codabar Settings>

Codabar

* On

Off

Start/Stop Characters
Start/Stop characters identify the leading and trailing ends of the bar code. You
may either transmit, or not transmit Start/Stop characters.
Default = Dont Transmit.

Transmit

* Dont Transmit

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Codabar (continued)
Check Character
Codabar check characters are created using different modulos. You can
program the scanner to read only Codabar bar codes with Modulo 16 check
characters. Default = No Check Character.

No Check Character indicates that the scanner reads and transmits bar code
data with or without a check character.
When Check Character is set to Validate and Transmit, the scanner will only
read Codabar bar codes printed with a check character, and will transmit this
character at the end of the scanned data.
When Check Character is set to Validate, but Dont Transmit, the unit will only
read Codabar bar codes printed with a check character, but will not transmit the
check character with the scanned data.

* No Check Character

Validate Modulo 16, but


Dont Transmit
Validate Modulo 16 and Transmit

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Concatenation
Codabar supports symbol concatenation. When you Enable concatenation, the
scanner looks for a Codabar symbol having a D start character, adjacent to a
symbol having a D stop character. In this case the two messages are
concatenated into one with the D characters omitted. Default = On.
Character Start

Stop

Start

Stop

Codabar
A12D

D34A

Select Require to prevent the scanner from decoding a lone Codabar symbol.

* On

Off

Require

Codabar Message Length


Scan the bar codes below to change the message length. Refer to Message
Length Description (page 7-2) for additional information. Minimum and
Maximum lengths = 2-60. Minimum Default = 4, Maximum Default = 60.

Minimum Message Length

Maximum Message Length

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7-5

Code 39
< Default All Code 39 Settings >

Code 39

* On

Off

Start/Stop Characters
Start/Stop characters identify the leading and trailing ends of the bar code. You
may either transmit, or not transmit Start/Stop characters. Default = Dont
Transmit.

Transmit

* Dont Transmit

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IT3800/3900 Users Guide

Code 39, continued


Check Character
No Check Character indicates that the scanner reads and transmits bar code
data with or without a check character.
When Check Character is set to Validate, but Dont Transmit, the unit will only
read Code 39 bar codes printed with a check character, but will not transmit the
check character with the scanned data.
When Check Character is set to Validate and Transmit, the scanner will only
read Code 39 bar codes printed with a check character, and will transmit this
character at the end of the scanned data. Default = No Check Character.

* No Check Character

Validate, but Dont Transmit

Validate and Transmit

Code 39 Message Length


Scan the bar codes below to change the message length. Refer to Message
Length Description (page 7-2) for additional information. Minimum and
Maximum lengths = 0-48. Minimum Default = 0, Maximum Default = 48.

Minimum Message Length

Maximum Message Length

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Code 39 Append
This function allows the scanner to append the data from several Code 39 bar
codes together before transmitting them to the host computer. When this
function is enabled, the scanner stores those Code 39 bar codes that start with
a space (excluding the start and stop symbols), and does not immediately
transmit the data. The scanner stores the data in the order in which the bar
codes are read, deleting the first space from each. The scanner transmits the
appended data when it reads a Code 39 bar code that starts with a character
other than a space. Default = Off.

On

* Off

Base 32
Base 32 is a form of the Code 39 symbology used by Italian pharmacies. This is
also known as PARAF.

On

* Off

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IT3800/3900 Users Guide

Code 39, continued


Full ASCII
If Full ASCII Code 39 decoding is enabled, certain character pairs within the bar
code symbol will be interpreted as a single character. For example: $V will be
decoded as the ASCII character SYN, and /C will be decoded as the ASCII
character #. Default = On.
NUL %U

DLE $P

SP

SPACE 0

%V

%W

+P

SOH $A

DC1 $Q

/A

+A

+Q

STX $B

DC2 $R

/B

+B

+R

ETX $C

DC3 $S

/C

+C

+S

EOT $D

DC4 $T

/D

+D

+T

ENQ $E

NAK $U

/E

+E

+U

ACK $F

SYN $V

&

/F

+F

+V

BEL $G

ETB $W

/G

+G

+W

BS

$H

CAN $X

/H

+H

+X

HT

$I

EM

$Y

/I

+I

+Y

LF

$J

SUB $Z

/J

/Z

+J

+Z

VT

$K

ESC %A

/K

%F

%K

+K

%P

FF

$L

FS

%B

/L

<

%G L

%L

+L

%Q

CR

$M

GS

%C

%H

%M m

+M

%R

SO

$N

RS

%D

>

%I

%N

+N

%S

SI

$O

US

%E

/O

%J

%O o

+O

DEL %T

Character pairs /M and /N decode as a minus sign and period respectively.


Character pairs /P through /Y decode as 0 through 9.

* Full ASCII On

Full ASCII Off

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Interleaved 2 of 5
< Default All Interleaved 2 of 5 Settings >

Interleaved 2 of 5

* On

Off

Check Digit
No Check Digit indicates that the scanner reads and transmits bar code data with
or without a check digit.
When Check Digit is set to Validate, but Dont Transmit, the unit will only read
Interleaved 2 of 5 bar codes printed with a check digit, but will not transmit the
check digit with the scanned data.
When Check Digit is set to Validate and Transmit, the scanner will only read
Interleaved 2 of 5 bar codes printed with a check digit, and will transmit this digit
at the end of the scanned data. Default = No Check Digit.

* No Check Digit

Validate, but Dont Transmit

Validate and Transmit

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Interleaved 2 of 5, continued
Interleaved 2 of 5 Message Length
Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum
Default = 80.

Minimum Message Length

Maximum Message Length

Strict Decoding
When Strict Decoding is used, the scanner only reads bar codes that are close
to spec. This reduces the number of misreads, but also reduces the tolerance
for bar codes that are slightly out of spec.

On

* Off

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Code 93
< Default All Code 93 Settings >

Code 93

* On

Off

Code 93 Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 0-80. Minimum Default = 0, Maximum
Default = 80.

Minimum Message Length

Maximum Message Length

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IT3800/3900 Users Guide

Code 2 of 5
<Default All Code 2 of 5 Settings>

Code 2 of 5

* On

Off

Code 2 of 5 Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 1-48. Minimum Default = 4, Maximum
Default = 48.

Minimum Message Length

Maximum Message Length

IATA Code 2 of 5
<Default All Code IATA 2 of 5 Settings>

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IATA Code 2 of 5

* On

Off

IATA Code 2 of 5 Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 1-48. Minimum Default = 4, Maximum
Default = 48.

Minimum Message Length

Maximum Message Length

Matrix 2 of 5
<Default All Matrix 2 of 5 Settings>

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IT3800/3900 Users Guide

Matrix 2 of 5

* On

Off

Matrix 2 of 5 Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 1-80. Minimum Default = 4, Maximum
Default = 80.

Minimum Message Length

Maximum Message Length

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Code 11
<Default All Code 11 Settings>

Code 11

* On

Off

Check Digits Required


This option sets whether 1 or 2 check digits are required with Code 11 bar codes.
Default = Two Check Digits.

One Check Digit

* Two Check Digits

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IT3800/3900 Users Guide

Code 11 Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 1-80. Minimum Default = 4, Maximum
Default = 80.

Minimum Message Length

Maximum Message Length

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Code 128
<Default All Code 128 Settings>

Code 128

* On

Off

<GS> Substitution
When enabled, the scanner substitutes a <GS> for Function Character 1 when
decoding EAN 128. Default =Off.

On

* Off

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IT3800/3900 Users Guide

Code 128 Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 0-80. Minimum Default = 0, Maximum
Default = 80.

Minimum Message Length

Maximum Message Length

Telepen
<Default All Telepen Settings>

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Telepen

* On

Off

Telepen Output
Using AIM Telepen Output, the scanner reads symbols with start/stop pattern 1
and decodes them as standard full ASCII (start/stop pattern 1). When Original
Telepen Output is selected, the scanner reads symbols with start/stop pattern 1
and decodes them as compressed numeric with optional full ASCII (start/stop
pattern 2). Default = AIM Telepen Output.

* AIM Telepen Output

Original Telepen Output

Telepen Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 1-60. Minimum Default = 1, Maximum
Default = 60.

Minimum Message Length

Maximum Message Length

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IT3800/3900 Users Guide

UPC A
<Default All UPC A Settings>

UPC A

* On

Off

Check Digit
This selection allows you to specify whether the check digit should be transmitted
at the end of the scanned data or not. Default = On.

* On

Off

Number System
The numeric system digit of a UPC symbol is normally transmitted, but the unit
can be programmed so it will not transmit it. Default = On.

* On

Off

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UPC A, continued
Addenda
This selection adds 2 or 5 digits to the end of all scanned UPC A data.
Default = Off for both 2 Digit and 5 Digit Addenda.

2 Digit Addenda On

* 2 Digit Addenda Off

5 Digit Addenda On

* 5 Digit Addenda Off

Addenda Required
When Addenda Required is set to on, the scanner will only read UPC A bar
codes that have addenda. Default = Off.

Required

* Not Required

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IT3800/3900 Users Guide

UPC A, continued
Addenda Separator
When this feature is on, there is a space between the data from the bar code and
the data from the addenda. When turned off, there is no space.
Default = On.

* On

Off

UPC Strict Decoding


When UPC Strict Decoding is used, the scanner only reads bar codes that are
close to spec. This reduces the number of misreads, but also reduces the
tolerance for bar codes that are slightly out of spec.

On

* Off

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UPC E
<Default All UPC E Settings>

UPC E0 and UPC E1


Most UPC bar codes lead with the 0 number system. For these codes, use the
UPC E0 selection. If you need to read codes that lead with the 1 number system,
use the UPC E1 selection. Default = On (UPC E0) and Off (UPC E1).

* UPC E0 On

UPC E0 Off

UPC E1 On

* UPC E1 Off

UPC E Expand
UPC E Expand expands the UPC E code to the 12 digit, UPC A format.
Default = Off.

On

* Off

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IT3800/3900 Users Guide

UPC E, continued
Check Digit
Check Digit specifies whether the check digit should be transmitted at the end of
the scanned data or not. Default = On.

* On

Off

Number System
The numeric system digit of a UPC symbol is normally transmitted, but the unit
can be programmed so it will not transmit it. Default = On.

* On

Off

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UPC E, continued
Addenda
This selection adds 2 or 5 digits to the end of all scanned UPC E data.
Default = Off for both 2 Digit and 5 Digit Addenda.

2 Digit Addenda On

* 2 Digit Addenda Off

5 Digit Addenda On

* 5 Digit Addenda Off

Addenda Required
When Addenda Required is set to on, the scanner will only read UPC E bar
codes that have addenda. Default = Off.

Required

* Not Required

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IT3800/3900 Users Guide

UPC E, continued
Addenda Separator
When this feature is on, there is a space between the data from the bar code and
the data from the addenda. When turned off, there is no space.
Default = On.

* On

Off

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EAN/JAN 13
<Default All EAN/JAN Settings>

EAN/JAN 13

* On

Off

Check Digit
This selection allows you to specify whether the check digit should be transmitted
at the end of the scanned data or not. Default = On.

* On

Off

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EAN/JAN 13, continued


Addenda
This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 13 data.
Default = Off for both 2 Digit and 5 Digit Addenda.

2 Digit Addenda On

* 2 Digit Addenda Off

5 Digit Addenda On

* 5 Digit Addenda Off

Addenda Required
When Addenda Required is set to on, the scanner will only read EAN/JAN 13 bar
codes that have addenda. Default = Off.

Required

* Not Required

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EAN/JAN 13, continued


Addenda Separator
When this feature is on, there is a space between the data from the bar code and
the data from the addenda. When turned off, there is no space.
Default = On.

* On

Off

ISBN Enable
This symbology allows the scanner to read ISBN codes on books. Default = Off.

On

* Off

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EAN/JAN 8
<Default All EAN/JAN 8 Settings>

EAN/JAN 8

* On

Off

Check Digit
This selection allows you to specify whether the check digit should be transmitted
at the end of the scanned data or not. Default = On.

* On

Off

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EAN/JAN 8, continued
Addenda
This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 8 data.
Default = Off for both 2 Digit and 5 Digit Addenda.

2 Digit Addenda On

* 2 Digit Addenda Off

5 Digit Addenda On

* 5 Digit Addenda Off

Addenda Required
When Addenda Required is set to on, the scanner will only read EAN/JAN 8 bar
codes that have addenda. Default = Off.

Required

* Not Required

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EAN/JAN 8, continued
Addenda Separator
When this feature is on, there is a space between the data from the bar code and
the data from the addenda. When turned off, there is no space.
Default = On.

* On

Off

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MSI
<Default All MSI Settings>

MSI

On

* Off

MSI, continued
Check Character
Different types of check characters are used with MSI bar codes. You can
program the scanner to read only MSI bar codes with Type 10 or Type 11 check
characters. Default = Validate Type 10, but Dont Transmit.
When Check Character is set to Validate and Transmit, the scanner will only
read MSI bar codes printed with the specified type check character, and will
transmit this character at the end of the scanned data.

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MSI, continued
When Check Character is set to Validate, but Dont Transmit, the unit will only
read MSI bar codes printed with the specified type check character, but will not
transmit the check character with the scanned data.

* Validate Type 10, but Dont


Transmit
Validate Type 10 and Transmit

Validate Type 11, but Dont


Transmit
Validate Type 11 and Transmit

MSI Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 4-48. Minimum Default = 4, Maximum
Default = 48.

Minimum Message Length

Maximum Message Length

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Plessey
<Default All Plessey Settings>

Plessey

On

* Off

Plessey Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 4-48. Minimum Default = 4, Maximum
Default = 48.

Minimum Message Length

Maximum Message Length

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IT3800/3900 Users Guide

RSS-14
< Default All RSS-14 Settings >

RSS-14
Reduced Space Symbology (RSS) is a family of linear bar codes that meets
restricted space requirements, while still providing full product identification.

On

* Off

RSS Limited
< Default All RSS Limited Settings >

RSS Limited

On

* Off

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RSS Expanded
< Default All RSS Expanded Settings >

RSS Expanded

On

* Off

RSS Expanded Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 4-74. Minimum Default = 4, Maximum
Default = 74.

Minimum Message Length

Maximum Message Length

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IT3800/3900 Users Guide

China Post Code


<Default All China Post Code Settings>

China Post Code

On

* Off

China Post Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 2-80. Minimum Default = 4, Maximum
Default = 80.

Minimum Message Length

Maximum Message Length

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PDF417
Note: The following selections are for use with the 3800/3900PDF-12 scanner
only.

<Default All PDF417 Settings>

PDF417

* On

Off

PDF417 Message Length


Note: Scan the bar codes below to change the message length. Refer to
Message Length Description (page 7-2) for additional information.
Minimum and Maximum lengths = 1-2750. Minimum Default = 1,
Maximum Default = 2750.

Minimum Message Length

Maximum Message Length

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IT3800/3900 Users Guide

PDF417, continued
Show GLI Blocks
Turning Show GLI Blocks On causes GLI commands to be issued where located
within their encoded data sequences. When on, the \ is used as an escape
character and natural occurrences of \ in data are replaced by \\.
Default = Off.

On

* Off

Scan Diagnostics
When Scan Diagnostics is turned on, the scanner sends a report instead of the
decoded message. Your terminal displays the diagnostic information first, then
the data from the scanned code. When Scan Diagnostics is turned on, the
scanner sends PDF417 symbology information as codes are scanned. Your
terminal displays the data from the scanned code first, then the diagnostic
information. Default = Off.

On

* Off

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PDF417, continued
The following list shows the information that appears for the PDF417 symbology.
Note: The higher the percentage of unused error correction (UEC), the easier it
should be to read each code.
PDF 417: x rows, x cols, xx data & xx chks (ECL = x), UEC = xxx%
Rows = Number of rows
Cols = Number of columns
Data = Number of data words
Chks = Number of check words
ECL = Error Correction Level
UEC = Unused Error Correction

PDF Learn Mode


This setting tells the scanner to brighten the LEDs when you have an optimal
distance between the scanner and the PDF417 code you are attempting to read.
Because some PDF417 codes are more compact than others, the reading
distance varies from code to code. When you turn on the PDF Learn Mode, the
IT3800/3900s light becomes very bright when you are at the best distance for
reading the PDF417 code. Default = Off.

On

* Off

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IT3800/3900 Users Guide

MicroPDF417
Note: The following selections are for use with the 3800/3900PDF-12 scanner
only.

<Default All MicroPDF417 Settings>

MicroPDF417

On

* Off

MicroPDF417 Message Length


Scan the bar codes below to change the message length. Refer to Message
Length Description (page 7-2) for additional information. Minimum and
Maximum lengths = 1-366. Minimum Default = 1, Maximum Default = 366.

Minimum Message Length

Maximum Message Length

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EANUCC Composite Symbology


Note: The following selections are for use with the 3800/3900PDF-12 scanner
only.

< Default All EANUCC Composite Symbology Settings >

EANUCC Composite
Linear codes are combined with a unique 2D composite component to form a
new class called EANUCC Composite Symbology. EANUCC Composite
Symbology allows for the co-existence of symbologies already in use.

On

*Off

Enable UPC/EAN Version


Turn on this selection to decode EANUCC composite symbols having a UPC or
EAN primary component.

On

*Off

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IT3800/3900 Users Guide

EANUCC Composite Symbology, continued


EANUCC Composite Code Message Length
Scan the bar codes below to change the message length. Refer to Message
Length Description (page 7-2) for additional information. Minimum and
Maximum lengths = 1-2435. Minimum Default = 1, Maximum Default = 2435.

Minimum Message Length

Maximum Message Length

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IT3800/3900 Users Guide

Cloning

The cloning procedure reprograms the software in the destination scanners


memory with software from the source scanner. Before using this procedure,
determine which scanner will be the source (the scanner containing the desired
software). The IT3800/3900 supports cloning and can act as the source device.
The software in the destination scanner will be updated from the source scanner.
The destination scanner device must be the same model as the source.

Procedure
1. Use the cloning cable (42204559-01) to connect the two scanners for
cloning.
2. Connect the destination scanner to one of the 10 pin modular connectors on
the cloning cable.
3. Connect the source scanner (containing the new or updated software) to the
remaining 10 pin modular connector on the cloning cable.
4. Connect the power supply to the 4 pin mini-DIN connector located on the
cloning cable or the scanner cable.
5. Make sure both units are on, and then scan the Clone Destination bar
code with the destination scanner.

Clone Destination Bar Code


6. Scan the Clone Source bar code below with the source scanner. The
scanners Good Read LED begins blinking periodically indicating cloning is
in process.

Clone Source Bar Code


7. When cloning is complete, the destination scanner will double beep. This
procedure takes approximately two minutes.
8. Disconnect the destination scanner from the cloning cable.
9. To clone another scanner, repeat steps 1 through 8.
Caution:

DO NOT scan the source bar code unless you are going to clone a
scanner. If you mistakenly scan this bar code, reset the scanner by
turning the power off and back on to regain normal operation.

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IT3800/3900 Users Guide

Visual Menu

Visual Menu Introduction


Visual Menu provides the ability to configure a scanning device by connecting
the scanner to the com port of a PC. Visual Menu allows you to download
upgrades to a scanners firmware, change programmed parameters, and create
and print programming bar codes. Using Visual Menu, you can even set up the
configuration for a scanner which is not attached to your PC. This enables one
expert user to establish the configuration settings for all the devices your
company uses, then save these configuration files for others. A configuration file
can be e-mailed or, if you prefer, an expert user can create a bar code (or series
of bar codes) that contains all the customized programming parameters, and
mail or fax the bar code(s) to any location. Users in other locations can scan the
bar code(s) to load in the customized parameters.
To communicate with a scanner, Visual Menu requires that the PC have at least
one available serial communication port and an RS-232 cable to connect the port
to the device. A power supply, which plugs into the cable, is also required.

Visual Menu Operations


The Visual Menu program performs the following operations:
Displays all configuration data, and saves the information to a file on your PC.
Configures the device to meet your specific requirements. Visual Menu has
all the programming parameters which are available via programming bar
codes in this Users Guide.
Creates and prints a clone bar code which contains the program and
configuration data from one device. This bar code can then be used to
program additional devices with the same parameters.
Selects a device from a list, then performs offline or online file configuration
for that device.

Temporary Visual Menu Configuration


For quick download communication configuration, scan the Visual Menu bar
code to temporarily configure the scanner for Visual Menu settings.

Visual Menu

Installing Visual Menu from the Web


1. Use the following link to access the Developers Area on our website:
http://www.handheld.com/Site.aspx/na/en/developers/download_software/
?product=21

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9-1

2. Click on the entry for Visual Menu.


3. When prompted, select Save File, and save the files to the
c:\windows\temp directory.
4. Once you have finished downloading the file, exit the web site.
5. Using Explorer, go to the c:\windows\temp file.
6. Double click on the Visualmenu.exe file. Follow the screen prompts to
install the Visual Menu program.
7. To start Visual Menu, from the Start Menu click on Programs, Visual Menu,
Visual Menu.
Note: If you wish, you can create a shortcut to the Visual Menu executable on
your desktop.

Upgrading USB Firmware


After you use Visual Menu to upgrade your scanners firmware, you need to scan
the following bar code to upgrade the USB firmware. You must have the USB
interface selected. The upgrade takes about 10 seconds, during which a busy
tone is generated.

Upgrade EZUSB Firmware

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IT3800/3900 Users Guide

10 Interface Keys
Keyboard Function Relationships
The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII
CTRL+ relationships apply to all terminals that can be used with the scanner.
Function Code

HEX/ASCII Value

NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US

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00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F

Full ASCII CTRL +


2
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
6
-

10 - 1

The last five characters in the Full ASCII CTRL+ column ( [ \ ] 6 - ), apply to US
only. The following chart indicates the equivalents of these five characters for
different countries.
Country

Codes

United States

Belgium

<

Scandinavia

<

France

Germany

Italy

Switzerland

<

..

United Kingdom

Denmark

Norway

Spain

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IT3800/3900 Users Guide

Supported Interface Keys


Supported
Interface Keys
NUL
00
SOH
01
STX
02
ETX
03
EOT
04
ENQ
05
ACK
06
BEL
07
BS
08
HT
09
LF
0A
VT
0B
FF
0C
CR
0D
SO
0E
SI
0F
DLE
10
DC1
11
DC2
12
DC3
13
DC4
14
NAK
15
SYN
16
ETB
17
CAN
18
EM
19
SUB
1A
ESC
1B
FS
1C
GS
1D
RS
1E
US
1F

IBM AT/XT and


PS/2 Compatibles,
WYSE PC/AT
Reserved
Enter (KP)
Cap Lock
ALT make
ALT break
CTRL make
CTRL break
CR/Enter
Reserved
Tab
Reserved
Tab
Delete
CR/Enter
Insert
Escape
F11
Home
Print
Back Space
Back Tab
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10

IBM XTs and


Compatibles
Reserved
CR/Enter
Caps Lock
Reserved
Reserved
Reserved
Reserved
CR/Enter
Reserved
Tab
Reserved
Tab
Delete
CR/Enter
Insert
Escape
Reserved
Home
Print
Back Space
Back Tab
Reserved
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10

IBM, DDC, Memorex


Telex, Harris*
Reserved
Enter
F11
F12
F13
F14
F15
New Line
F16
F17
F18
Tab/Field Forward
Delete
Field Exit/New Line
Insert
F19
Error Reset
Home
F20
Back Space
Backfield/Back Tab
F21
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10

* IBM 3191/92, 3471/72, 3196/97, 3476/77, Telex (all models)

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Supported Interface Keys


Supported
Interface Keys
NUL
00
SOH
01
STX
02
ETX
03
EOT
04
ENQ
05
ACK
06
BEL
07
BS
08
HT
09
LF
0A
VT
0B
FF
0C
CR
0D
SO
0E
SI
0F
DLE
10
DC1
11
DC2
12
DC3
13
DC4
14
NAK
15
SYN
16
ETB
17
CAN
18
EM
19
SUB
1A
ESC
1B
FS
1C
GS
1D
RS
1E
US
1F

IBM, Memorex Telex (102)*


Reserved
Enter
F11
F12
F13
F14
F15
New Line
F16
F17
F18
Tab/Field Forward
Delete
Field Exit
Insert
Clear
Error Reset
Home
Print
Back Space
Back Tab
F19
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10

Memorex Telex (88)**


Reserved
Enter
PF10
PF11
PF12
Reserved
Reserved
New Line
Field Forward
Field Forward
Reserved
Field Forward
Delete
New Line
Insert
Erase
Error Reset
Reserved
Print
Back Space
Back Field
Reserved
PF1
PF2
PF3
PF4
PF5
PF6
PF7
PF8
PF9
Home

* IBM 3196/97, 3476/77, 3191/92, 3471/72, Memorex Telex (all models) with 102
key keyboards
** Memorex Telex with 88 key keyboards

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IT3800/3900 Users Guide

Supported Interface Keys


Supported
Interface Keys
NUL
00
SOH
01
STX
02
ETX
03
EOT
04
ENQ
05
ACK
06
BEL
07
BS
08
HT
09
LF
0A
VT
0B
FF
0C
CR
0D
SO
0E
SI
0F
DLE
10
DC1
11
DC2
12
DC3
13
DC4
14
NAK
15
SYN
16
ETB
17
CAN
18
EM
19
SUB
1A
ESC
1B
FS
1C
GS
1D
RS
1E
US
1F

Esprit 200, 400


ANSI
Reserved
New Line
N/A
N/A
N/A
N/A
N/A
New Line
N/A
Tab
N/A
Tab
N/A
New Line
N/A
Escape
F11
Insert
F13
Back Space
Back Tab
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10

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Esprit 200, 400


ASCII
Reserved
New Line
N/A
N/A
N/A
N/A
N/A
New Line
N/A
Tab
N/A
Tab
N/A
New Line
N/A
Escape
F11
Insert
F13
Back Space
Back Tab
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10

Esprit 200, 400


PC
Reserved
New Line
N/A
N/A
N/A
N/A
N/A
New Line
N/A
Tab
N/A
Tab
Delete
New Line
Insert
Escape
F11
Home
Print
Back Space
Back Tab
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10

10 - 5

Supported Interface Keys


Supported
Interface Keys
NUL
00
SOH
01
STX
02
ETX
03
EOT
04
ENQ
05
ACK
06
BEL
07
BS
08
HT
09
LF
0A
VT
0B
FF
0C
CR
0D
SO
0E
SI
0F
DLE
10
DC1
11
DC2
12
DC3
13
DC4
14
NAK
15
SYN
16
ETB
17
CAN
18
EM
19
SUB
1A
ESC
1B
FS
1C
GS
1D
RS
1E
US
1F
DEL
7F

Apple Mac/iMac
Reserved
Enter/Numpad Enter
CAPS
ALT make
ALT break
CNTRL make
CNTRL break
RETURN
APPLE make
TAB
APPLE break
TAB
Del
RETURN
Ins Help
ESC
F11
Home
Prnt Scrn
BACKSPACE
LSHIFT TAB
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
BACKSPACE

10 - 6
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IT3800/3900 Users Guide

11
Utilities
To Add a Test Code I.D. Prefix to All Symbologies
This selection allows you to turn on transmission of a Code I.D. before the
decoded symbology. (See the Symbology Chart on page 4-5 for the single
character code that identifies each symbology.) This action first clears all current
prefixes, then programs a Code I.D. prefix for all symbologies. This is a
temporary setting that will be removed when the unit is power cycled.

Add Code I.D. Prefix to


All Symbologies

Show Software Revision


Scan the bar code below to output the current software revision.

Show Revision

Show Data Format


Scan the bar code below to show current data format settings.

Data Format Settings

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11 - 1

Specular Effect Reduction


When the On code is scanned, the first pass read rate and voting threshold are
increased. Default = Off.

On

* Off
Note: If you want to further limit specular effects, reduce the scan speed using
"Scan Rate" on page 3-1.

11 - 2
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IT3800/3900 Users Guide

12
Serial Programming Commands
The serial programming commands can be used in place of the programming bar
codes. Both the serial commands and the programming bar codes will program
the IT3800/3900. For complete descriptions and examples of each serial
programming command, refer to the corresponding programming bar code in
this manual.
The device must be set to an RS-232 interface (see page 1-8). The following
commands can be sent via a PC com port using terminal emulation software.

Conventions
The following conventions are used for menu and query command descriptions:
parameterA label representing the actual value you should send as part of a
command.
[option] An optional part of a command.
{Data}

Alternatives in a command.

bold

Names of menus, menu commands, buttons, dialog boxes, and


windows that appear on the screen.

Menu Command Syntax


Menu commands have the following syntax (spaces have been used for clarity
only):
Prefix Tag SubTag {Data} [, SubTag {Data}] [; Tag SubTag {Data}] [] Storage
Prefix

Three ASCII characters: SYN M CR (ASCII 22,77,13).

Tag

A 3 character case-insensitive field that identifies the desired menu


command group. For example, all RS-232 configuration settings
are identified with a Tag of 232.

SubTag

A 3 character case-insensitive field that identifies the desired menu


command within the tag group. For example, the SubTag for the
RS-232 baud rate is BAD.

Data

The new value for a menu setting, identified by the Tag and SubTag.

Storage

A single character that specifies the storage table to which the


command is applied. An exclamation point (!) performs the commands operation on the devices volatile menu configuration table.
A period (.) performs the commands operation on the devices
non-volatile menu configuration table. Use the non-volatile table
only for semi-permanent changes you want saved through a power
cycle. (The non-volatile table allows only a limited number of
writes.)

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12 - 1

Query Commands
Several special characters can be used to query the device about its settings.

^
?
*

What is the default value for the setting(s).


What is the devices current value for the setting(s).
What is the range of possible values for the setting(s). (The devices response uses a dash (-) to indicate a continuous range of
values. A pipe (|) separates items in a list of non-continuous values.)

Tag Field Usage


When a query is used in place of a Tag field, the query applies to the entire set
of commands available for the particular storage table indicated by the Storage
field of the command. In this case, the SubTag and Data fields should not be
used because they are ignored by the device.
SubTag Field Usage
When a query is used in place of a SubTag field, the query applies only to the
subset of commands available that match the Tag field. In this case, the Data
field should not be used because it is ignored by the device.
Data Field Usage
When a query is used in place of the Data field, the query applies only to the
specific command identified by the Tag and SubTag fields.

Concatenation of Multiple Commands


Multiple commands can be issued within one Prefix/Storage sequence. Only the
Tag, SubTag, and Data fields must be repeated for each command in the
sequence. If additional commands are to be applied to the same Tag, then the
new command sequence is separated with a comma (,) and only the SubTag and
Data fields of the additional command are issued. If the additional command
requires a different Tag field, the command is separated from previous
commands by a semicolon (;).

Responses
The device responds to serial commands with one of three responses:
ACK Indicates a good command which has been processed.
ENQ Indicates an invalid Tag or SubTag command.
NAK Indicates the command was good, but the Data field entry was out of the
allowable range for this Tag and SubTag combination, e.g., an entry for a
minimum message length of 100 when the field will only accept 2
characters.

12 - 2
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IT3800/3900 Users Guide

When responding, the device echoes back the command sequence with the
status character inserted directly before each of the punctuation marks (the
period, exclamation point, comma, or semicolon) in the command.

Examples of Query Commands


In the following examples, a bracketed notation [ ] depicts a non-displayable
response.
Example #1:What is the range of possible values for Codabar Coding Enable?
Enter:
cbrena*.
Response: CBRENA0-1[ACK]
This response indicates that Codabar Coding Enable (CBRENA) has a range of
values from 0 to 1 (off and on).
Example #2: What is the default value for Codabar Coding Enable?
Enter:
cbrena^.
Response: CBRENA1[ACK]
This response indicates that the default setting for Codabar Coding Enable
(CBRENA) is 1, or on.
Example #3: What is the devices current setting for Codabar Coding Enable?
Enter:
cbrena?.
Response: CBRENA1[ACK]
This response indicates that the devices Codabar Coding Enable (CBRENA) is
set to 1, or on.
Example #4: What are the devices settings for all Codabar selections?
Enter:
cbr?.
Response: CBRENA1[ACK],
SSX0[ACK],
CK20[ACK],
CCT1[ACK],
MIN2[ACK],
MAX60[ACK],
DFT[ACK].
This response indicates that the devices Codabar Coding Enable (CBRENA) is
set to 1, or on;
the Start/Stop Character (SSX) is set to 0, or Dont Transmit;
the Check Character (CK2) is set to 0, or Not Required;
concatenation (CCT) is set to 1, or Enabled;
the Minimum Message Length (MIN) is 2 characters;
the Maximum Message Length (MAX) is 60 characters;
and the Default setting (DFT) has no value.

IT3800/3900 Users Guide


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12 - 3

Trigger Commands
You can activate and deactivate the scanner with serial trigger commands.
First, the scanner must be put in Manual/Serial Trigger Mode either by scanning
the Manual/Serial Trigger Mode bar code (page 3-4), or by sending the Manual/
Serial Menu Command (page 12-8). Once the scanner is in serial trigger mode,
the trigger is activated and deactivated by sending the following commands:
Activate:SYN T CR
Deactivate:SYN U CR
The scanner scans until a bar code has been read, until the deactivate command
is sent, or until the serial time out has been reached (see "Serial Trigger Time
Out" on page 3-5 for a description, and the serial command on page 12-8).

Resetting the Factory Settings


If you arent sure what programming options are in your scanner, or youve
changed some options and want the factory settings restored, scan the Factory
Default Settings bar code below.

Factory Default Settings

The following chart lists the factory default settings (indicated by an asterisk (*)
on the programming pages).

12 - 4
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IT3800/3900 Users Guide

Menu Commands
Selection

Factory Default Settings

Setting

Serial
Command

Page

* Indicates default

# Indicates a
numeric entry

Default

DEFALT

*003 (default for model -12)


*000 (default for model -13)
*124 (default for models 14-15)

TERMID###

2-2

KBDCTY

2-5

*Regular

KBDSTY0

2-5

Caps Lock

KBDSTY1

2-5

Shift Lock

KBDSTY2

2-6

Emulate External
Keyboard

KBDSTY5

2-6

Automatic Caps Lock

KBDSTY6

2-6

*Control + ASCII Off

KBDCAS0

2-6

Control + ASCII On

KBDCAS1

2-6

*Turbo Mode Off

KBDTMD0

2-7

Turbo Mode On

KBDTMD1

2-7

*Numeric Keypad Off

KBDNPS0

2-7

Numeric Keypad On

KBDNPS1

2-7

*Auto Direct Conn. Off

KBDADC0

2-7

Auto Direct Conn. On

KBDADC1

2-7

RS-232

PAP232

2-8

300 BPS

232BAD0

2-9

600 BPS

232BAD1

2-9

1200 BPS

232BAD2

2-9

2400 BPS

232BAD3

2-9

4800 BPS

232BAD4

2-9

*9600 BPS

232BAD5

2-9

19200 BPS

232BAD6

2-9

38400 BPS

232BAD7

2-9

Terminal Interfaces
Terminal ID
Program Keyboard Country

Keyboard Style

Keyboard Modifiers

Serial Port Connection

Baud Rate

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12 - 5

Selection

Word Length: Data Bits,


Stop Bits, and Parity

RS-232 Handshaking

Wand Emulation Connection

Wand Emulation Transmission Rate

Wand Emulation Polarity

12 - 6
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Setting

Serial
Command

Page

* Indicates default

# Indicates a
numeric entry

*7 Data, 1 Stop, Parity Even

232WRD3

2-10

7 Data, 1 Stop, Parity None

232WRD0

2-10

7 Data, 1 Stop, Parity Odd

232WRD6

2-10

7 Data, 1 Stop, Parity Mark

232WRD12

2-10

7 Data, 1 Stop, Parity Space

232WRD9

2-10

7 Data, 2 Stop, Parity Even

232WRD4

2-10

7 Data, 2 Stop, Parity None

232WRD1

2-10

7 Data, 2 Stop, Parity Odd

232WRD7

2-10

7 Data, 2 Stop, Parity Mark

232WRD13

2-10

7 Data, 2 Stop, Parity Space

232WRD10

2-10

8 Data, 1 Stop, Parity Even

232WRD5

2-10

8 Data, 1 Stop, Parity None

232WRD2

2-10

8 Data, 1 Stop, Parity Odd

232WRD8

2-10

8 Data, 1 Stop, Parity Mark

232WRD14

2-10

8 Data, 1 Stop, Parity Space

232WRD11

2-10

*RTS/CTS Off

232CTS0

2-12

RTS/CTS On

232CTS1

2-12

*XON/XOFF Off

232XON0

2-12

XON/XOFF On

232XON1

2-12

*ACK/NAK Off

232ACK0

2-12

ACK/NAK On

232ACK1

2-12

Same Code Format

WNDPAT0

2-12

*Code 39 Format

WNDPAT1

2-12

10

WNDSPD0

2-13

*25

WNDSPD1

2-13

40

WNDSPD2

2-13

80

WNDSPD3

2-13

120

WNDSPD4

2-13

150

WNDSPD5

2-13

200

WNDSPD6

2-13

*Black High

WNDPOL0

2-14

White High

WNDPOL1

2-14

IT3800/3900 Users Guide

Selection

Wand Emulation Idle

Setting

Serial
Command

Page

* Indicates default

# Indicates a
numeric entry

Idle Low

WNDIDL0

2-14

*Idle High

WNDIDL1

2-14

20

WNDBLK0

2-15

40

WNDBLK1

2-15

*60

WNDBLK2

2-15

80

WNDBLK3

2-15

5ms

WNDDLY0

2-15

*50ms

WNDDLY1

2-15

150ms

WNDDLY2

2-15

500ms

WNDDLY3

2-15

*Off

WNDCHK0

2-16

On

WNDCHK1

2-16

67 s/s

SCNPFM0

3-1

135 s/s

SCNPFM1

3-1

*270 s/s

SCNPFM2

3-1

Off

BEPLVL0

3-1

Low

BEPLVL1

3-1

Medium

BEPLVL2

3-1

*High

BEPLVL3

3-1

*Normal Beep

BEPBIP0

3-2

Short Beep

BEPBIP1

3-2

*Voting Normal

DECVLV0

3-2

Voting High

DECVLV1

3-2

*Dont Reduce Quiet Zone

DECRQZ0

3-2

Reduce Quiet Zone

DECRQZ1

3-2

*Short

RRDDLY0

3-3

Medium

RRDDLY1

3-3

Long

RRDDLY2

3-3

Extra Long

RRDDLY3

3-3

PDF417 Wand Emulation


Data Block Size

Delay Between Blocks

Overall Checksum

Output Selections
Scan Rate

Beeper Volume

Beeper Tone

Scan Voting

Reduce Quiet Zone

Reread Delay

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12 - 7

Selection

Serial
Command

Setting

Page

* Indicates default

# Indicates a
numeric entry

*No Delay

GRDDLY0

3-4

Short Delay

GRDDLY1

3-4

Medium Delay

GRDDLY2

3-4

Long Delay

GRDDLY3

3-4

*Manual/Serial Trigger (default


for IT3800)

TRGMOD0

3-4

Serial Trigger Time Out *0

TRGSTO####

3-5

Low Power Time Out

TRGLPT###

3-5

*Automatic Trigger (default for


IT3900)

TRGMOD1

3-5

Manual Trigger, Low Power

TRGMOD2

3-5

Presentation Mode

TRGMOD3

3-6

VSUFCR

4-3

Add Prefix

PREBK2

4-4

Clear One Prefix

PRECL2

4-4

Clear All Prefixes

PRECA2

4-4

Add Suffix

SUFBK2

4-4

Clear One Suffix

SUFCL2

4-4

Clear All Suffixes

SUFCA2

4-4

*Enable

RMVFNC0

4-8

Disable

RMVFNC1

4-8

DLYCHR##

4-9

Delay Length

DLYCRX##

4-9

Character to Trigger Delay

DLY_XX##

4-9

Interfunction Delay

DLYFNC##

4-10

Intermessage Delay

DLYMSG##

4-10

*Default Data Format (None)

DFMDF3

5-4

Enter Format

DFMBK3

5-4

Clear One Format

DFMCL3

5-4

Clear All Formats

DFMCA3

5-4

Good Read Delay

Trigger Mode

Prefix/Suffix Selections
Add CR Suffix to All Symbologies

Prefix

Suffix

Function Code Transmit


Intercharacter Delay
User Specified Intercharacter Delay

Data Formatter Selections


Data Format Editor

12 - 8
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IT3800/3900 Users Guide

Selection

Setting

Serial
Command

Page

* Indicates default

# Indicates a
numeric entry

Off

DFM_EN0

5-5

*On, but Not Required

DFM_EN1

5-5

On, Required

DFM_EN2

5-5

VSAF_1

5-5

VSAF_2

5-5

VSAF_3

5-5

Same Code Format

2IFTYP0

6-1

*Code 39 Format

2IFTYP1

6-1

Secondary RS-232 Connection

RS-232 Interface

2IFTYP2

6-1

Secondary Non Decoded


Output Laser Emulation

Non Decoded output

2IFTYP3

6-2

Non Decoded Output Laser


Emulation Transmission
Rate

*36

HLCSPD0

6-2

100

HLCSPD1

6-2

Non Decoded Output Laser


Emulation Polarity

Black High

HLCPOL0

6-2

*White High

HLCPOL1

6-2

Non Decoded Output Laser


Emulation Idle

Low

HLCIDL0

6-3

*High

HLCIDL1

6-3

Disabling the Secondary


Interface

*Disable

2IF_END

6-3

Enable

2IF_EN1

6-3

*Manual Trigger

2IFTRG0

6-3

Automatic Trigger

2IFTRG1

6-3

Manual Trigger, Low Power

2IFTRG2

6-3

Low Power Time Out *2min

2IFLPT

6-3

All Symbologies Off

ALLENA0

7-1

All Symbologies On

ALLENA1

7-1

Default All Codabar


Settings

CBRDFT

7-3

Off

CBRENA0

7-3

*On

CBRENA1

7-3

Data Formatter

Alternate Data Formats

Secondary Interface Selections


Wand Emulation Connection

Secondary Trigger Mode

Symbologies
All Symbologies
Codabar
Codabar

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12 - 9

Selection

Codabar Start/Stop Char.

Codabar Check Char.

Codabar Concatenation

Codabar Message Length


Code 39
Code 39

Code 39 Start/Stop Char.

Code 39 Check Char.

Code 39 Message Length

Code 39 Append

Base 32

Code 39 Full ASCII


Interleaved 2 of 5
Interleaved 2 of 5

12 - 10
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Serial
Command

Setting

Page

* Indicates default

# Indicates a
numeric entry

*Dont Transmit

CBRSSX0

7-3

Transmit

CBRSSX1

7-3

*No Check Char.

CBRCK20

7-4

Validate Modulo 16, But Dont


Transmit

CBRCK23

7-4

Validate Modulo 16, and


Transmit

CBRCK24

7-4

Off

CBRCCT0

7-5

*On

CBRCCT1

7-5

Require

CBRCCT2

7-5

Minimum (2-60) *4

CBRMIN##

7-5

Maximum (2-60) *60

CBRMAX##

7-5

Default All Code 39


Settings

C39DFT

7-6

Off

C39ENA0

7-6

*On

C39ENA1

7-6

*Dont Transmit

C39SSX0

7-6

Transmit

C39SSX1

7-6

*No Check Char.

C39CK20

7-7

Validate, But Dont


Transmit

C39CK21

7-7

Validate,
and Transmit

C39CK22

7-7

Minimum (0 - 48) *0

C39MIN##

7-7

Maximum (0 - 48) *48

C39MAX##

7-7

*Off

C39APP0

7-8

On

C39APP1

7-8

*Off

C39B320

7-8

On

C39B321

7-8

*Off

C39ASC0

7-9

On

C39ASC1

7-9

Default All Interleaved


2 of 5 Settings

I25DFT

7-10

Off

I25ENA0

7-10

*On

I25ENA1

7-10

IT3800/3900 Users Guide

Selection

Setting

Serial
Command

Page

* Indicates default

# Indicates a
numeric entry

*No Check Char.

I25CK20

7-10

Validate, But Dont


Transmit

I25CK21

7-10

Validate, and Transmit

I25CK22

7-10

Interleaved 2 of 5 Message
Length

Minimum (2-80) *4

I25MIN##

7-11

Maximum (2-80) *80

I25MAX##

7-11

Interleaved 2 of 5 Strict
Decoding

*Off

I25STR0

7-11

On

I25STR1

7-11

Default All Code 93


Settings

C93DFT

7-12

Off

C93ENA0

7-12

*On

C93ENA1

7-12

Minimum (0-80) *0

C93MIN##

7-12

Maximum (0-80) *80

C93MAX##

7-12

Default All Code 2 of 5


Settings

R25DFT

7-13

Off

R25ENA0

7-13

*On

R25ENA1

7-13

Minimum (1 - 48) *4

R25MIN##

7-13

Maximum (1 - 48) *48

R25MAX##

7-13

Default All IATA Code 2 of 5


Settings

A25DFT

7-13

Off

A25ENA0

7-14

*On

A25ENA1

7-14

Minimum (1 - 48) *4

A25MIN##

7-14

Maximum (1 - 48) *48

A25MAX##

7-14

Default All Matrix 2 of 5


Settings

X25DFT

7-14

Off

X25ENA0

7-15

*On

X25ENA1

7-15

Minimum (1 - 80) *4

X25MIN##

7-15

Maximum (1 - 80) *80

X25MAX##

7-15

Default All Code 11


Settings

C11DFT

7-16

Interleaved 2 of 5 Check
Digit

Code 93
Code 93

Code 93 Message Length


Code 2 of 5
Code 2 of 5
Code 2 of 5 Message
Length
IATA Code 2 of 5
IATA Code 2 of 5
IATA Code 2 of 5 Message
Length
Matrix 2 of 5
Matrix 2 of 5
Matrix 2 of 5 Message
Length
Code 11

IT3800/3900 Users Guide


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12 - 11

Selection

Code 11
Code 11 Check Digits
Required
Code 11 Message Length
Code 128
Code 128

<GS> Substitution

Code 128 Message Length


Telepen
Telepen

Telepen Output

Telepen Message Length


UPC A
UPC A

UPC A Check Digit

UPC A Number System

UPC A 2 Digit Addenda

UPC A 5 Digit Addenda

12 - 12
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Setting

Serial
Command

Page

* Indicates default

# Indicates a
numeric entry

Off

C11ENA0

7-16

*On

C11ENA1

7-16

1 Check Digit

C11CK20

7-16

*2 Check Digits

C11CK21

7-16

Minimum (1 - 80) *4

C11MIN##

7-17

Maximum (1 - 80) *80

C11MAX##

7-17

Default All Code 128


Settings

128DFT

7-18

Off

128ENA0

7-18

*On

128ENA1

7-18

*Off

128SGS0

7-18

On

128SGS1

7-18

Minimum (0 - 80) *0

128MIN##

7-19

Maximum (0 - 80) *80

128MAX##

7-19

Default All Telepen


Settings

TELDFT

7-19

Off

TELENA0

7-20

*On

TELENA1

7-20

*AIM Telepen Output

TELOLD0

7-20

Original Telepen Output

TELOLD1

7-20

Minimum (1 - 60) *1

TELMIN##

7-20

Maximum (1 - 60) *60

TELMAX##

7-20

Default All
UPC A Settings

UPADFT

7-21

Off

UPAENA0

7-21

*On

UPAENA1

7-21

Off

UPACKX0

7-21

*On

UPACKX1

7-21

Off

UPANSX0

7-21

*On

UPANSX1

7-21

*Off

UPAAD20

7-22

On

UPAAD21

7-22

*Off

UPAAD50

7-22

On

UPAAD51

7-22

IT3800/3900 Users Guide

Selection

UPC A Addenda Required


UPC A Addenda
Separator
UPC Strict Decoding
UPC E
UPC E0

UPC E1

UPC E Expand

UPC E Check Digit

UPC E Number System

UPC E 2 Digit Addenda

UPC E 5 Digit Addenda

UPC E Addenda Required


UPC E Addenda
Separator
EAN/JAN 13
EAN/JAN 13

EAN/JAN 13 Check Digit


EAN/JAN 13 2 Digit
Addenda

Setting

Page

* Indicates default

# Indicates a
numeric entry

*Off

UPAARQ0

7-22

On

UPAARQ1

7-22

Off

UPAADS0

7-23

*On

UPAADS1

7-23

*Off

UPCSTR0

7-23

On

UPCSTR1

7-23

Default All UPC E


Settings

UPEDFT

7-24

Off

UPEEN00

7-24

*On

UPEEN01

7-24

*Off

UPEEN10

7-24

On

UPEEN11

7-24

*Off

UPEEXP0

7-24

On

UPEEXP1

7-24

Off

UPECKX0

7-25

*On

UPECKX1

7-25

Off

UPENSX0

7-25

*On

UPENSX1

7-25

*Off

UPEAD20

7-26

On

UPEAD21

7-26

*Off

UPEAD50

7-26

On

UPEAD51

7-26

*Off

UPEARQ0

7-26

On

UPEARQ1

7-26

Off

UPEADS0

7-27

*On

UPEADS1

7-27

Default All EAN/


JAN 13 Settings

E13DFT

7-28

Off

E13ENA0

7-28

*On

E13ENA1

7-28

Off

E13CKX0

7-28

*On

E13CKX1

7-28

*Off

E13AD20

7-29

On

E13AD21

7-29

IT3800/3900 Users Guide


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Serial
Command

12 - 13

Selection

Setting

Serial
Command

Page

* Indicates default

# Indicates a
numeric entry

EAN/JAN 13 5 Digit
Addenda

*Off

E13AD50

7-29

On

E13AD51

7-29

EAN/JAN 13 Addenda
Required

*Off

E13ARQ0

7-29

On

E13ARQ1

7-29

EAN/JAN 13 Addenda
Separator

Off

E13ADS0

7-30

*On

E13ADS1

7-30

*Off

E13ISB0

7-30

On

E13ISB1

7-30

Default All EAN/


JAN 8 Settings

EA8DFT

7-31

Off

EA8ENA0

7-31

*On

EA8ENA1

7-31

Off

EA8CKX0

7-31

*On

EA8CKX1

7-31

*Off

EA8AD20

7-32

On

EA8AD21

7-32

EAN/JAN 8 5 Digit
Addenda

*Off

EA8AD50

7-32

On

EA8AD51

7-32

EAN/JAN 8 Addenda
Required

*Off

EA8ARQ0

7-32

On

EA8ARQ1

7-32

EAN/JAN 8 Addenda
Separator

Off

EA8ADS0

7-33

*On

EA8ADS1

7-33

MSI

Default All MSI Settings

MSIDFT

7-34

*Off

MSIENA0

7-34

On

MSIENA1

7-34

*Validate Type 10, but Dont


Transmit

MSICHK0

7-34

Validate Type 10 and


Transmit

MSICHK1

7-34

Validate Type 11, but Dont


Transmit

MSICHK2

Validate Type 11 and


Transmit

MSICHK3

7-34

Minimum (4 - 48) *4

MSIMIN##

7-34

Maximum (4 - 48) *48

MSIMAX##

7-34

ISBN Enable
EAN/JAN 8
EAN/JAN 8

EAN/JAN 8 Check Digit


EAN/JAN 8 2 Digit
Addenda

MSI

MSI Check Character

MSI Message Length

12 - 14
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7-34

IT3800/3900 Users Guide

Selection

Setting

Serial
Command

Page

* Indicates default

# Indicates a
numeric entry

Default All Plessey Settings

PLSDFT

7-36

*Off

PLSENA0

7-36

On

PLSENA1

7-36

Minimum (4 - 48) *4

PLSMIN##

7-36

Maximum (4 - 48) *48

PLSMAX##

7-36

Default All
RSS-14 Settings

RSSDFT

7-37

*Off

RSSENA0

7-37

On

RSSENA1

7-37

Default All RSS-14


Limited Settings

RSLDFT

7-37

*Off

RSLENA0

7-37

On

RSLENA1

7-37

Default All RSS-14


Expanded Settings

RSEDFT

7-38

*Off

RSEENA0

7-38

On

RSEENA1

7-38

Minimum (4 - 74) *4

RSEMIN##

7-38

Maximum (4 - 74) *74

RSEMAX##

7-38

Default All China Post Code


Settings

CPCDFT

7-39

*Off

CPCENA0

7-39

On

CPCENA1

7-39

China Post Code Msg.


Length

Minimum (2 - 80) *4

CPCMIN##

7-39

Maximum (2 - 80) *80

CPCMAX##

7-39

PDF417

Default All PDF417 Settings

PDFDFT

7-40

Off

PDFENA0

7-40

*On

PDFENA1

7-40

Minimum (1-2750) *1

PDFMIN##

7-40

Maxiumum (1-2750) *2750

PDFMAX##

7-40

*Off

PDFGLI0

7-41

On

PDFGLI1

7-41

*Off

PDFDIA0

7-41

On

PDFDIA1

7-41

Plessey
Plessey

Plessey Message Length


RSS-14
RSS-14
RSS Limited
RSS Limited
RSS Expanded
RSS Expanded
RSS Expanded Msg.
Length
China Post Code
China Post Code

PDF417

PDF417 Message Length

Show GLI Blocks

Scan Diagnostics

IT3800/3900 Users Guide


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12 - 15

Selection

Serial
Command

Setting

Page

* Indicates default

# Indicates a
numeric entry

*Off

PDFLRN0

7-42

On

PDFLRN1

7-42

Default All MicroPDF417 Settings

MPDDFT

7-43

*Off

MPDENA0

7-43

On

MPDENA1

7-43

MicroPDF417 Message
Length

Minimum (1-366) *1

MPDMIN##

7-43

Maximum (1-366) *366

MPDMAX##

7-43

EANUCC Composite
Symbology

Default All EANUCC Composite Symbology Settings

COMDFT

7-44

EANUCC Composite
Symbology

*Off

COMENA0

7-44

On

COMENA1

7-44

*Off

COMUPC0

7-44

On

COMUPC1

7-44

Minimum (1-2435) *1

COMMIN##

7-45

Maximum (1-2435) *2435

COMMAX##

7-45

PDF Learn Mode


MicroPDF417
MicroPDF417

Enable UPC/EAN Version


EANUCC Composite
Symbology Message
Length

12 - 16
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IT3800/3900 Users Guide

13 Product Specifications
IT3800 Product Specifications
Parameter

Specification

Dimensions:
Height

6.0 inches (15.2 cm)

Length

5.3 inches (13.5 cm)

Weight

6.3 ounces ( 179.2 g)

Width

3.1 inches ( 7.9 cm)

Light Source

630 nm visible red LED

Scan Rate

Programmable to 270 scans per second

Skew Angle

30 degrees

Pitch Angle

15 degrees

Horizontal Velocity

2 inches (12.7 cm) per second

Minimum Reflectance
Difference

30% - LR/HD, 40% - PDF

Decode Rate

270 decodes per second

Power Requirements
-12, -13, -14 Models
-11, -15 Models

5VDC 10% at scanner


5-12VDC 10% at scanner
Scanning

Standby

Inrush

-11 Model @5Vdc

400mA

200mA

550mA

-------

-11 Model @12Vdc

150mA

100mA

250mA

-------

-12 Model

275mA

125mA

300mA

30mA

-13 Model

275mA

125mA

250mA

60A

-15 Model with USB Interface

500mA

265mA

1.2A

-------

Current Draw:

Low Power

Temperature Ranges:
Operating

32 F to +122 F (0 C to +50 C)

Storage

-4 F to +140 F (-20 C to +60 C)

Humidity

0 to 95% non-condensing

Mechanical Shock

Operational after 25 drops from 5 feet


(1.53 m) to concrete

Vibration

Withstands 5G peak from 20 to 300 Hz

ESD Sensitivity

15 kV to any external surface

IT3800/3900 Users Guide


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13 - 1

Agency Compliance

FCC Class B, CE EMC Class B, CE Low


Voltage Directive, EN60825-1,
IEC60825-1 LED Safety: Class 1, UL, cUL, TV
Certified to EN60950, C-Tic

IT3900 Product Specifications


Parameter

Specification

Dimensions:
Height

1.5 inches (3.8 cm)

Length

4.7 inches (11.9 cm)

Width

3.1 inches ( 7.9 cm)

Light Source

630 nm visible red LED

Scan Rate

Programmable to 270 scans per second

Skew Angle

30 degrees

Pitch Angle

15 degrees

Horizontal Velocity

2 inches (12.7 cm) per second

Minimum Reflectance
Difference

30% (3900 Linear), 40% (3900PDF)

Decode Rate

270 decodes per second

Power Requirements

5 VDC 10% at scanner

Current Draw

Scanning Standby Low Power

@270 s/s
@67 s/s

275 mA
150 mA

125 mA
125 mA

30 mA
30 mA

Temperature Ranges:
Operating

32 to +122 F (0 to +50 C)

Storage

-4 to +140 F (-20 to +60 C)

Humidity

0 to 95% non-condensing

Mechanical Shock

Operational after 5 drops from 5 feet


(1.53 m) to concrete

Vibration

Withstands 5G peak from 20 to 300 Hz

ESD Sensitivity

15 kV to any external surface

Agency Compliance

FCC Class B, CE EMC Class B, CE Low


Voltage Directive, IEC60825-1 LED Safety: Class 1,
UL, cUL listed, TV

13 - 2
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IT3800/3900 Users Guide

IT3800/3900 Users Guide

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10 Pin Modular Plug

connects to your terminal

9 Pin Type D Female

onnects to the scanner handle

Turn on good read or LED beeper

9 5 Volt power connection

8 Cord shield

7 Supply ground

6 Laser enable

Some decoders may have +12V on pins 4 or 9. Connect to +5VDC ONLY!

Pins 4 and 9 are populated depending on power supply voltage option.

N/C 4
Trigger signal to decoder 5

Start of scan 1
Digital bar code data output 2
Turn on good read LED or beeper 3

2 Trigger signal to decoder


3 Laser enable
4 Supply ground
5
6 Digital bar code data output
7 Power connection (Refer to table on page 13-1)
8
9 Start of scan
10

Conventional laser data format is provided at the modular connector in the scanner handle. The
interface cable is terminated with a 10 pin modular plug, and a 9 pin Type D (squeeze to release)
connector that is compatible with all Hand Held Products terminals.

Standard Cable Pinouts

Laser Output Only (Laser Compatible Bar Image)

13 - 3

13 - 4

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1) IT3800-11, -15 Power Connection (Refer to table on page 13-1)


2 Cord shield
3 Prog 1
4 Supply ground
5 Terminal clock
6 Terminal data
7 Power connection (Refer to table on page 13-1)
8 Keyboard data
9 Keyboard clock
10

connects to the scanner handle

10 Pin RJ41 Modular Plug

Decoded output data format provided at 10 pin RJ41 modular connector (in scanner handle).

Standard Cable Pinouts

Keyboard Wedge

IT3800/3900 Users Guide

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IT3800/3900 Users Guide

10 Pin Modular Plug

connects to your terminal

9 Pin Type D Female

connects to the scanner handle

5 Volt power connection 4

Bar code data output 2

8 Cord shield

7 Supply ground

2 Cord shield
3 Tied to 5 Volt power
4 Supply ground
5
6 Bar code data output
7 5 Volt power connection
8
9
10

Decoded output data format provided at 10 pin RJ41 modular connector (in scanner handle).

Standard Cable Pinouts

Wand Emulation

13 - 5

13 - 6

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2 Cord shield
3 Tied to 5 Volt power
4 Supply ground
5 Receive data - Serial data to scanner
6 Transmit data - Serial data from scanner
7 5 Volt power connection
8 Request to send data
9 Clear to send data
10

connects to the scanner handle

10 Pin RJ41 Modular Plug

Decoded output data format provided at 10 pin RJ41 modular connector (in scanner handle).

Standard Cable Pinouts (Primary Interface Cables)

Serial Output

IT3800/3900 Users Guide

IT3800/3900 Users Guide

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10 Pin Modular Plug


connects to the scanner handle

2 Data +
3
4 Supply ground
5
6
7 5 volt power connection
8
9
10 Data -

Standard Cable Pinouts

USB

13 - 7

13 - 8
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IT3800/3900 Users Guide

14 Maintenance
Repairs
Repairs and/or upgrades are not to be performed on this product. These
services are to be performed only by an authorized service center. See
"Customer Support" on page 15-1 for further information.

Maintenance
The IT3800/3900 provides reliable and efficient operation with a minimum of
care. Although specific maintenance is not required, the following periodic
checks ensure dependable scanner operation:

Cleaning the Scanners Window


Reading performance may degrade if the scanners window is not clean. If the
window is visibly dirty, or if the scanner isnt operating well, clean the window with
a soft cloth or facial tissue dampened with water (or a mild detergent- water
solution). If a detergent solution is used, rinse with a clean tissue dampened with
water only.
The scanners housing may also be cleaned the same way.

Caution:

Do not submerge the scanner in water. The scanners housing is not


water-tight.
Do not use abrasive wipers or tissues on the scanners window abrasive wipers may scratch the window.
Never use solvents (alcohol or acetone) on the housing or
window - solvents may damage the finish or the window.

Inspecting Cords and Connectors


Inspect the scanners interface cable and connector for wear or other signs of
damage. A badly worn cable or damaged connector may interfere with scanner
operation. Contact your Hand Held Products distributor for information about
cable replacement. Cable replacement instructions are on page 14-2.

IT3800/3900 Users Guide


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14 - 1

Replacing the Interface Cable


The standard interface cable is attached to the scanner with an 10-pin modular
connector. When properly seated, the connector is held in the IT3800 scanners
handle by a flexible retention tab. The IT3900 connector is located in the pod at
the end of the IT3900 cable. The interface cable is designed to be field
replaceable.
Order replacement cables from Hand Held Products or from an authorized
distributor.
When ordering a replacement cable, specify the cable part number of the
original interface cable.

To Replace the Interface Cable:


1. Turn the power to the host system
OFF.
2. Disconnect the scanners cable from
the terminal or computer.
3. Locate the small hole on the side of
the scanners handle (IT3800), or on
the underside of the connector pod
(IT3900). This is the cable release.
4. Straighten one end of a paper clip.
5. Insert the end of the paper clip into the
small hole and press in. This
depresses the retention tab, releasing
the connector. Pull the connector out
while maintaining pressure on the
paper clip, then remove the paper clip.

Cable
Release

6. Replace with the new cable.


Insert the connector into the opening
and press firmly. The connector is
keyed to go in only one way, and will
click into place.

Troubleshooting
The scanner automatically performs self-tests whenever you turn it on. If your
scanner is not functioning properly, review the following Troubleshooting Guide
to try to isolate the problem.
Is the power on? Is the red illumination beam on?
If the red illumination beam isnt illuminated, check that:
1. The cable is connected properly.

14 - 2
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IT3800/3900 Users Guide

2. The host system power is on (if external power isnt used).


3. The trigger works.
Is the scanner having trouble reading your symbols?
If the scanner isnt reading symbols well, check that the symbols:
1. Arent smeared, rough, scratched, or exhibiting voids.
2. Arent coated with frost or water droplets on the surface.
3. Are enabled in the scanner or in the decoder to which the scanner connects.
Is the bar code displayed but not entered?
The bar code is displayed on the host device correctly, but you still have to press
a key to enter it (the Enter/Return key or the Tab key, for example).
You need to program a suffix. Programming a suffix enables the scanner to
output the bar code data plus the key you need (such as CR) to enter the data
into your application. Refer to "Prefix/Suffix Overview" on page 4-1 for further
information.
Does the scanner read the bar code incorrectly?
If the scanner reads a bar code, but the data is not displayed correctly on the host
screen:
1. The scanner may not be programmed for the appropriate terminal interface.
For example, you scan 12345 and the host displays @es%.
Reprogram the scanner with the correct Plug and Play or Terminal selection
bar code. See Chapter 1 and Chapter 2.
2. The scanner may not be programmed to output your bar code data properly.
For example, you scan 12345 and the host displays A12345B.
Reprogram the scanner with the proper symbology selections. See Chapter
7.
The scanner wont read your bar code at all.
1. Scan the sample bar codes in the back of this manual. If the scanner reads
the sample bar codes, check that your bar code is readable.
Verify that your bar code symbology is enabled (see Chapter 7).
2. If the scanner still cant read the sample bar codes, scan "All
Symbologies" on page 7-1.
If you arent sure what programming options have been set in the scanner, or if
you want the factory default settings restored, scan "Factory Default Settings" on
page 12-4.

IT3800/3900 Users Guide


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14 - 3

14 - 4
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IT3800/3900 Users Guide

15

Customer Support

Product Service and Repair


Hand Held Products provides service for all its products through service centers
throughout the world. To obtain warranty or non-warranty service, return the unit
to Hand Held Products (postage paid) with a copy of the dated purchase record
attached. Contact the appropriate location below to obtain a Return Material
Authorization number (RMA #) before returning the product.
North America
Hand Held Products Corporate Offices
Telephone: (800) 782-4263, Option 3
Fax: (704) 566-6015
E-mail: naservice@handheld.com
America Latina
Hand Held Products America Latina
Telfono: (239) 263-7600
Fax: (239) 263-9689
E-mail: laservice@handheld.com
Brazil
Hand Held Products Brazil
Telephone: +55 (21) 2176-0250
Fax: +55 (21) 2176-0249
E-mail: suporte@handheld.com
Europe, Middle East, and Africa
Hand Held Products Europe
Telephone:+ 31 (0) 40 29 01 633
Fax: + 31 (0) 40 2901631
E-mail: euservice@handheld.com
Asia Pacific
Hand Held Products Asia/Pacific
Telephone: +852-2511-3050
Fax: +852-2511-3557
E-mail: apservice@handheld.com
Japan
Hand Held Products Japan
Telephone: +81-3-5770-6312
Fax: +81-3-5770-6313
E-mail: apservice@handheld.com

IT3800/3900 Users Guide


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15 - 1

Online Product Service and Repair Assistance


You can also access product service and repair assistance online at
www.handheld.com.

Technical Assistance
If you need assistance installing or troubleshooting your scanner, please call
your Distributor or the nearest Hand Held Products technical support office:
North America/Canada:
Telephone:
Fax number:
E-mail:

(800) 782-4263, option 4 (8 a.m. to 6 p.m. EST)


(315) 685-4960
natechsupport@handheld.com

Europe, Middle East, and Africa:


TelephoneEuropean Ofc: Int+31 (0) 40 29 01 600
U.K. Ofc:
Int+44 1925 240055
E-mail:
eutechsupport@handheld.com
Asia Pacific:
Telephone:
E-mail:

Int+852-3188-3485 or 2511-3050
aptechsupport@handheld.com

America Latina:
Telfono:
(704) 998-3998, opcin 8
E-mail:
latechsupport@handheld.com

Online Technical Assistance


You can also access technical assistance online at www.handheld.com.

15 - 2
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IT3800/3900 Users Guide

Limited Warranty
Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free
from defects in materials and workmanship and to conform to Hand Held
Products published specifications applicable to the products purchased at the
time of shipment. This warranty does not cover any Hand Held Products product
which is (i) improperly installed or used; (ii) damaged by accident or negligence,
including failure to follow the proper maintenance, service, and cleaning
schedule; or (iii) damaged as a result of (A) modification or alteration by the
purchaser or other party, (B) excessive voltage or current supplied to or drawn
from the interface connections, (C) static electricity or electro-static discharge,
(D) operation under conditions beyond the specified operating parameters, or (E)
repair or service of the product by anyone other than Hand Held Products or its
authorized representatives.
This warranty shall extend from the time of shipment for the duration published
by Hand Held Products for the product at the time of purchase ("Warranty
Period"). Any defective product must be returned (at purchasers expense)
during the Warranty Period to Hand Held Products factory or authorized service
center for inspection. No product will be accepted by Hand Held Products
without a Return Materials Authorization, which may be obtained by contacting
Hand Held Products. In the event that the product is returned to Hand Held
Products or its authorized service center within the Warranty Period and Hand
Held Products determines to its satisfaction that the product is defective due to
defects in materials or workmanship, Hand Held Products, at its sole option, will
either repair or replace the product without charge, except for return shipping to
Hand Held Products.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE
FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR
WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN,
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
HAND HELD PRODUCTS RESPONSIBILITY AND PURCHASERS
EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT
SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY
LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH
ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES
FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR
OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD
PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY
SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD
PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

IT3800/3900 Users Guide


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15 - 3

All provisions of this Limited Warranty are separate and severable, which means
that if any provision is held invalid and unenforceable, such determination shall
not affect the validity of enforceability of the other provisions hereof. Use of any
peripherals not manufactured/sold by Hand Held Products voids the warranty.
This includes but is not limited to: cables, power supplies, cradles, and docking
stations. Hand Held Products, Inc. extends these warranties only to the first endusers of the products. These warranties are nontransferable.
The limited duration of the warranty for the IT3800/3900 is for five (5) years.

15 - 4
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IT3800/3900 Users Guide

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Sample Symbols
UPC A

0 123456 7890

Interleaved 2 of 5

1234567890

Code 128

Code 128

EAN 13

9 780330 290951

Code 39

BC321

Codabar

A13579B

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Sample Symbols
PDF417

MicroPDF417
PDF417 Test Message

MicroPDF417 Test Message

Code 93

Code 2 of 5

123456-9$

Matrix 2 of 5

123456

6543210

RSS-14

(01)00123456789012

EANUCC Composite
Symbology with RSS Limited

(01)12345678901231(10)123456789(11)001205(3202)001234

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Programming Chart
0

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Programming Chart
A

Save

Discard

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Hand Held Products, Inc.


700 Visions Drive
P.O. Box 208
Skaneateles Falls, NY 13153-0208

38-3900-DO-UG Rev F
6/05
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