Access to Housing

Housing Services

Access to Housing Booklet

Access to Housing Booklet

Introduction

Introduction
This booklet tells you about housing in Walsall. Walsall Council
do not own any houses, all of the stock for social rent is owned
and managed by housing associations.
This booklet tells you about:
Housing Associations in the area
How to contact them
How to make an application for housing
Where housing associations have their properties
The type of accommodation housing associations have
It also tells you about:

Housing associations

Page 4 - 23

How homes are allocated

Page 24

Choose and Move

Page 24

Homeswapper

Page 24

Low cost home ownership and

shared ownership

Page 25 - 26

Private renting

Page 26

Walsall Adapted Housing Service

Page 27

Housing Advice / Homeless

Page 28

Prevention Services

Page 29

Useful contact numbers

Page 30

Access to Housing Booklet

Housing Associations

Housing Associations
There are many housing associations in Walsall. They have different property types to suit your
needs, including:
_ Older people
_Young people
_Families
_People with special support needs

What is the role of a Housing Association?

A Housing Association owns and/or manages social rented housing.
Their aim is to meet local housing demand
And
Provide good quality affordable homes
How long you have to wait for accommodation will depend on a variety of things, eg:
Your personal circumstances
The type of property you need
The area you want to live
The availability of properties

Housing Associations in Walsall.

How do I apply?
This booklet has a list of the local housing associations operating in the Walsall Area.
You can apply to each one directly and ask for an application form or complete the registration
of interest form that accompanies this booklet.

Access to Housing Booklet

Housing Associations

List of Housing Associations and the type of property they have.

(Associations with the largest number of homes are at the top of the list)

Housing
Association

Houses

1 Bed Flats 2 Bed Flats 3 Bed Flats

Bungalow

Bedsit

Sheltered
Housing

whg - Walsall
Housing group
WATMOS
Caldmore
Area Housing
Association
Accord Housing
Association
Beechdale
(BCHA)
Mercian
Bromford
Midland Heart
Heantun
Harden
Jephson
Sanctuary
Hanover
Nehemiah
UCHA
Housing
21

Access to Housing Booklet

Housing Association Areas

Aldridge Central
/ South
Aldridge North /
Walsall Wood
Bentley and
Darlaston North
Birchills /
Leamore
Blakenall
Bloxwich East
Bloxwich West
Brownhills
Darlaston South
Paddock
Palfrey
Pelsall
Pheasey Park
Farm
Pleck
Rushall /
Shelfied
Short Heath
St Mathews
Streetly
Willenhall
North
Willenhall
South

Housing 21

Sanctuary

Nehemiah UCHA

Hanover

Jephson

Harden

Heantun

Midland Heart

Bromford

Mercian

Beechdale

Accord Housing
Associaiotn

Caldmore

WATMOS

Housing
Association

whg Walsall
Housing group

Area

Access to Housing Booklet

Walsall Housing Group

Walsall Housing Group (whg)

Telephone: 0300 555 6666
Email: chooseandmove.enquiries@whgrp.co.uk
To apply for accommodation you may contact any one of whgs area offices listed below
or register on-line at www.chooseandmove.co.uk

Walsall Housing Group

Aldridge and Brownhills Office
13 Silver Court,
High Street,
Brownhills
WS8 6HA

Choose and Move

Property Shop
10-12 Bridge Street,
Walsall
WS1 1EW

Walsall Housing Group

Blakenall Village Centre Office
Blakenall Village Centre,
Thames Road,
Blakenall
WS3 1LZ

Walsall Housing Group

Willenhall Office
Beechwood House,
New Road,
Willenhall
WV13 2BG

Walsall Housing Group

Darlaston Office
45 King Street,
Darlaston,
West Midlands,
WS10 8DE

Walsall Housing Group

100 Hatherton Street,
Walsall
WS1 1AB

Closing Early 2012

Opening Early 2012

Access to Housing Booklet

Walsall Housing Group

Walsall Housing Group (whg)

Types of accommodation they offer are:
Houses

1,2 and 3 bed flats / 2 and 3 bed Maisonettes

1, 2 and 3 bed Bungalows

Bedsits

whg has just under 19000 homes (half of which are houses). There are also 6400 flats and 1700
bungalows. Please remember that certain parts of the borough contain more properties than
others. There are only 279 houses with more than 3 bedrooms
The areas they cover are listed below
1. Brownhills

15. Bloxwich West

2. Aldridge North and Walsall Wood

16. Willenhall North

3. Aldridge Central and South

17. Short Heath

4. Streetly

18. Bentley and Darlaston North

5. Pheasey park farm

19. Willenhall South

6. Paddock

20. Darlaston South

7.

St. Matthews

8. Rushall and Shelfield

9. Pelsall

10. Bloxwich East

Brownhills

11. Blakenall
12. Palfrey
14. Birchills and Leamore

15

Bloxwich
East

Willenhall
North

14

17

11

Blakenall

Willenhall
South

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

19

Rushall
and Shelfield

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

10

Bloxwich
West

16

13. Pleck

St. Matthews

13

Pleck

12

Palfrey

Paddock

Pheasey
park farm

Streetly

Access to Housing Booklet

Watmos

WATMOS Community Homes

29 Stafford Street Walsall WS2 8DG
01922 471910
Website: www.watmos.org.uk
To apply for accommodation with WATMOS you can contact any of the offices.
You may wish to contact the TMO in the area you would like to live:

The Avenues TMO

10/11 Second Avenue
Brownhills WS8 6JA

Burrowes Street TMO

Burrowes Street
Walsall WS2 8NN

01922 427652
Email: avenues@watmos.org.uk

01922 613292
Email: burrowes@watmos.org.uk

Chuckery TMO
2 Brookes House, Tantarra Street
Chuckery, Walsall WS1 2HS

Delves TMO
West Bromwich Road
Delves, Walsall WS5 4NW

01922 644456
Email: chuckery@watmos.org.uk

01922 720790
Email: delves@watmos.org.uk

Leamore TMO
1 Dover House, Providence Close
Leamore, Walsall WS3 2AW

Sandbank TMO
1a Clarke House
Bloxwich WS3 2HF

01922 493266
Email: leamore@watmos.org.uk

01922 400333
Email: sandbank@watmos.org.uk

Twin Crescents TMO

11 Grove Crescent
Pelsall WS3 4NG
01922 682539
Email: twincrescents@watmos.org.uk

Access to Housing Booklet

Watmos

WATMOS Community Homes

Types of accommodation they offer are:
Houses

1,2 and 3 Bed Fats / 2 and 3 Bed Maisonettes

Bedsits

The areas they cover are listed below

1. Brownhills
7.

St. Matthews

9. Pelsall
12. Palfrey
14. Birchills and Leamore
15. Bloxwich West

Brownhills

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

19

20

Darlaston
South

Bentley
and
Darlaston
North

Rushall
and Shelfield

11

Blakenall

Aldridge Central
and South

18

Willenhall
South

10

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Pheasey
park farm

Streetly

Access to Housing Booklet

Caldmore Area Housing Association Limited

Caldmore Area Housing Association

Limited (CAHAL)
18 Caldmore Green, Walsall, WS1 3RL
01922 614505
Email: webmaster@caldmorehousing.co.uk
Website: www.caldmorehousing.co.uk
Caldmore Area Housing association provide homes for families, couples and
single people. Caldmore also provides a wide range of care and support services for 507 people.
CAHAL has: 595 one bed properties; 510 two bed properties; 415 three bed properties;
69 four bed properties; 63 properties larger than 4 bedrooms.

Types of accommodation they offer are:

Houses

1 and 2 Bed Flats

Bungalows

Sheltered Housing

15. Bloxwich West

The areas they cover are listed below

20. Darlaston South

1. Brownhills
3. Aldridge Central and South
7.

St. Matthews

9. Pelsall

Brownhills

11. Blakenall
12. Palfrey

13. Pleck
14. Birchills and Leamore

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

11

19

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

Willenhall
South

Rushall
and Shelfield

Blakenall

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Streetly

Pheasey
park farm

11

Access to Housing Booklet

Accord Housing

Accord Housing Association

37 King Street, Darlaston, West Midlands, WS10 8DE
0300 111 7000
Email: info@accordha.org.uk
Website: www.accordha.org.uk
Accord manage 1,365 properties in Walsall.
They have accommodation for families, single people and for elderly residents.
The accommodation they have is : 24 bedsits; 493 one bed properties; 572 two bed properties;
246 three bed properties; 24 four bed properties and 6 five bed properties
Accord also offer access to 71 Intermediate Rental properties in the Walsall Borough. Applicants
are required to meet eligibility criteria. These properties provide homes for local workers who
are on limited incomes, and aspire to become home owners in the future but may be having
difficulty raising mortgage finance in the current climate. Applicants will be expected to purchase
the property on a shared ownership basis in the future.

Types of accommodation they offer are:

Houses

1, 2 and 3 Bed Flats

Bungalows

Sheltered Housing

Bedsits
The areas they cover are listed below
1. Brownhills

18. Bentley and Darlaston North

2. Aldridge North and Walsall Wood

19. Willenhall South

3. Aldridge Central and South

20. Darlaston South

8. Rushall and Shelfield

10. Bloxwich East

11. Blakenall

Brownhills

12. Palfrey
13. Pleck

15

15. Bloxwich West

16. Willenhall North

Bloxwich
East

Willenhall
North

14

17

11

19

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

Willenhall
South

Rushall
and Shelfield

Blakenall

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

10

Bloxwich
West

16

17. Short Heath

12

14. Birchills and Leamore

St. Matthews

13

Pleck

12

Palfrey

Paddock

Pheasey
park farm

Streetly

Access to Housing Booklet

BCHA

Beechdale Community Housing

Chilton House, Stephenson Avenue, Beechdale, WS2 7EU
01922 648252
Email: enquiries@beechdaleha.org.uk
Website: www.beechdaleha.org.uk
Beechdale Community Housing are a community based Housing Provider led by tenants. Since
April 2011 Beechdale entered into a partnership with Friendship Care and Housing, becoming
one organisation.
They have 1245 properties, mainly houses, bungalows and flats.

Types of accommodation they offer are:

Houses

1 and 2 Bed Flats

Bungalows

The areas they cover are listed below

14. Birchills and Leamore

Brownhills

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

11

19

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

Willenhall
South

Rushall
and Shelfield

Blakenall

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Streetly

Pheasey
park farm

13

Access to Housing Booklet

Mercian Housing Association

Mercian Housing Association

Gee Business Centre, Holburn Hill, Aston, Birmingham, B7 5JR
0121 322 7373
Website: www.mercian.org.uk
Mercian provides accommodation for families, single people and for elderly residents.
Mercian has a total of 400 properties within Walsall.

Types of accommodation they offer are:

Houses

1 and 2 Bed Flats

Bungalows

Sheltered Housing

The areas they cover are listed below

7.

St. Matthews

8. Rushall
9. Pelsall
10. Bloxwich East

11. Blakenall

Brownhills

17. Short Heath

18. Bentley and Darlaston North

15

16

Bloxwich
East

Willenhall
North

14

17

11

Blakenall

Willenhall
South

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

19

14

Rushall
and Shelfield

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

10

Bloxwich
West

20. Darlaston South

St. Matthews

13

Pleck

12

Palfrey

Paddock

Pheasey
park farm

Streetly

Access to Housing Booklet

Bromford Housing Group

Bromford Housing Group

North West Regional Centre, 1 Venture Court, Broadlands, Wolverhampton, WV10 6TB
03301 234034
Email: mail@bromford.co.uk
Website: www.bromford.co.uk
Bromford Housing Group manage 229 properties in Walsall, 200 are 2-3 bed houses, 2
bungalows and 27 flats.

Types of accommodation they offer are:

Houses

1 and 2 Bed Flats

Bungalows

The areas they cover are listed below

7.

St. Matthews

9. Pelsall

11. Blakenall

Brownhills

13. Pleck
14. Birchills and Leamore

15. Bloxwich West

15

16. Willenhall North

17. Short Heath

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

11

Blakenall

19

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

Willenhall
South

Rushall
and Shelfield

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Streetly

Pheasey
park farm

15

Access to Housing Booklet

Midland Heart Housing Assiciation

Midland Heart Housing Association

The Westlands, 132 Compton Road, Wolverhampton, WV3 9QB
0345 60 20 540
Website: www.midlandheart.org.uk
Midland Heart provides 154 properties in Walsall. It has 134 properties for families, couples and
single people and there are also 20 shared ownership properties.

Types of accommodation they offer are:

2 and 3 Bed Houses

1 and 2 Bed Flats

The areas they cover are listed below

1. Brownhills
3. Aldridge Central and South
5. Pheasey
7.

St. Matthews

Brownhills

9. Pelsall
13. Pleck
19. Willenhall South

15

Bloxwich
East

Willenhall
North

14

17

Willenhall
South

20

Darlaston
South

Bentley
and
Darlaston
North

Rushall
and Shelfield

11

Blakenall

Aldridge Central
and South

18

19

16

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

10

Bloxwich
West

16

18. Bentley and Darlaston North

St. Matthews

13

Pleck

12

Palfrey

Paddock

Pheasey
park farm

Streetly

Access to Housing Booklet

Heantun Housing Association

Heantun Housing Association

3 Wellington Road, Bilston, Wolverhampton, WV14 6AA
01902 571100
Email: lettings@heantun.co.uk
Website: www.heantun.co.uk
Heantun own and manage 106 units of accommodation within the Willenhall South area of
Walsall. 22 are designated supported housing and 84 units are for general needs to house single
people, couples, older persons and families. The Association also provide a range of support
services.

Types of accommodation they offer are:

1 and 2 Bed Flats

Bungalows

The areas they cover are listed below

Brownhills

19. Willenhall South

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

11

19

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

Willenhall
South

Rushall
and Shelfield

Blakenall

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Streetly

Pheasey
park farm

17

Access to Housing Booklet

Harden Housing Association

Harden Housing Association

One Parklands, Rubery, B45 9PZ
0121 457 4600
Fax: 0121 457 4601
Website: www.hardenhousing.co.uk
Harden has 16 properties, all 2 bed flats. The properties are for families, couples
and single people.
7 of the properties are allocated for any age group and the other 9 properties are available
for person aged over 50 years old.

Types of accommodation they offer are:

2 Bed Flats

The areas they cover are listed below

7.

Brownhills

St. Matthews

8. Rushall and Shelfield

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

19

20

Darlaston
South

Bentley
and
Darlaston
North

Rushall
and Shelfield

11

Blakenall

Aldridge Central
and South

18

Willenhall
South

18

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Pheasey
park farm

Streetly

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Jephson Housing Association

Jephson Housing Association

Jephson House, Narrowboat Way, Hurst Business Park, Brierley Hill, West Midlands, DY5 1UF
01384 471000
Email: black.country@jephson.org.uk
Website: www.jephson.org.uk
Jephson manages 10 one bed flats and 18 two bed flats.
It offers accommodation for single people and couples aged 18 plus.

Types of accommodation they offer are:

1 and 2 Bed Flats
The areas they cover are listed below

1. Brownhills

Brownhills

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

11

19

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

Willenhall
South

Rushall
and Shelfield

Blakenall

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Streetly

Pheasey
park farm

19

Access to Housing Booklet

Sanctuary Midlands Housing Association

Sanctuary Midlands
Housing Association
Asra Midlands Housing Association, 78 Burleys Way, Leicester, LE1 3BD
0800 458 2558
Email: asramidlands@sanctuary-housing.co.uk
Website: www.sanctuary-housing.co.uk
Sanctuary Midlands are part of ASRA Midlands Housing Association. Sanctuary manage
18 properties in the Walsall.

Types of accommodation they offer are:

1,2 and 3 Bed Apartments.
The areas they cover are listed below

19. Willenhall South

Brownhills

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

19

20

Darlaston
South

Bentley
and
Darlaston
North

Rushall
and Shelfield

11

Blakenall

Aldridge Central
and South

18

Willenhall
South

20

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Pheasey
park farm

Streetly

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Hanover Housing Association

Hanover Housing Association

Midlands Office, Nelson House, Arlington Road, Eymesbury, St. Neots, Cambs, TE19 6RE
0800 2802575
Website: www.hanover.org.uk
Hanover Housing Association provides 35 x 1 bed and 1 x 3 bed homes with support for older
people.

Types of accommodation they offer are:

1 and 3 Bed Flats

Sheltered Housing

The areas they cover are listed below

18. Bentley and Darlaston North

Brownhills

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

11

19

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

Willenhall
South

Rushall
and Shelfield

Blakenall

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Streetly

Pheasey
park farm

21

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Nehemiah UCHA

Nehemiah United Churches

Housing Association
5 Beacon Court, Birmingham Road, Great Barr, Birmingham, B43 6NN
0121 358 0966
Email: c.services@nehemiah-ucha.co.uk
Website: www.nehemiah-ucha.co.uk
Nehemiah Housing United Churches Association provides sheltered accommodation for people
aged over 55 years.
The scheme has 21 one bed flats and 9 two bed flats.

Types of accommodation they offer are:

Houses

1 and 2 Bed Flats

Sheltered Housing

The areas they cover are listed below

7. St Mathews

Brownhills

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

19

20

Darlaston
South

Bentley
and
Darlaston
North

Rushall
and Shelfield

11

Blakenall

Aldridge Central
and South

18

Willenhall
South

22

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Pheasey
park farm

Streetly

Access to Housing Booklet

Housing 21

Housing 21
Tel: 0370 192 4000
Website: www.housing21.co.uk
Housing 21 provides retirement housing and care & support services for older people.
There are 5 extra-care schemes across the borough of Walsall, in Bloxwich West,
Aldridge North, Short Heath, Palfrey and Brownhills.
With both rental and shared ownership options, each scheme has been designed for
people with a range of abilities and will provide safe and secure accommodation in a
caring environment.
There is also a specialist dementia scheme in Goscote.
The areas they cover are listed below
1. Brownhills
2. Aldridge North and Walsall Wood
11. Blakenall

12. Palfrey

Brownhills

15. Bloxwich West

17. Short Heath

15

10

Bloxwich
West

16

Bloxwich
East

Willenhall
North

14

17

11

19

20

Darlaston
South

Bentley
and
Darlaston
North

Aldridge Central
and South

18

Willenhall
South

Rushall
and Shelfield

Blakenall

Birchills
and Leamore

Short Heath

Aldridge North and

Walsall Wood

Pelsall

St. Matthews

13

Pleck

12

Palfrey

Paddock

Streetly

Pheasey
park farm

23

Access to Housing Booklet

Property Allocation

Property Allocation
Each housing association will look at your application for a home and decide how many points
you will be given or what band you will be given based on your circumstances. Points can be
given for medical / mobility problems, overcrowding, lack of basic facilities, or social factors.
You may be placed on a waiting list in point or band order. When you come close to the top
of the list you may be offered a property.
Sometimes housing associations close their waiting lists if there are too many people waiting for
a particular type of property in an area.

whg have a system called Choose and Move.

Choose and Move is a way for you to choose a home to rent from whg in Bloxwich, Willenhall,
Central Walsall, Aldridge & Brownhills and Darlaston.
This scheme is available to anyone aged over 18 (and in certain cases, those aged over 16).
It gives you more control over where you choose to live as you bid for homes as they become
available rather than waiting for properties to be allocated to you.
whg will advertise its homes in the choose & move Property Shop, other whg housing offices
and on its website www.chooseandmove.co.uk

HomeSwapper
HomeSwapper is the largest mutual exchange service in the UK and 89% of new members
are matched automatically to one or more potential swaps within 24 hours. HomeSwapper are
achieving 19000 swaps a year. This service is provided by Housing Partners Limited 2011 on
behalf of Housing Associations. The opportunity to find a swap is increased by the fact that:
HomeSwapper has over 236,000 members (as at 09/11/11) and growing.
There are 705 participating landlords.
Any tenant from any housing association can register.
You can swap with tenants of any Housing Association or Council.
HomeSwapper covers all of the UK, so you can find swaps locally or nationally.
25000 tenants have exchanged in the last 12 months, 380 of them in Walsall.
If you are a tenant you may be able to move by exchanging with another tenant who has the
type of home you want in the area you wish to move to.
If you find another tenant who wants to exchange with you, you must get permission from your
housing association before you move.
You have the right to exchange with other tenants anywhere in Walsall or even the UK. Housing
Associations can only defer or refuse your exchange if you or the person you want to exchange with
has rent arrears
is in breach of the tenancy agreement
would be moving to a home that would be unsuitable. For example, the home is too large,
too small or has medical adaptations that you or they do not need.

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Access to Housing Booklet

Homebuy Agents

HomeSwapper is predominantly a web-based service however, partnering landlords can opt to

choose paper application forms, letters and lists to make the service fully accessible. You can
join HomeSwapper by visiting: www.HomeSwapper.co.uk or you can contact HomeSwapper
via e-mail: info@HomeSwapper.co.uk or by contacting your landlord

Low Cost Home Ownership

Whether you are a housing association tenant, Local Authority tenant, Ministry of Defence,
key worker or first-time buyer there are a range of schemes available to help you get on the
property ladder.
There are many different ways you can get help to buy your own home. Each individual scheme
will have its own criteria - so check the details of each scheme with your landlord or the Orbit
HomeBuy agent. You may be eligible if you are:
A Housing Association tenant
On a housing register, waiting for a housing association home to rent
A key worker (eg teacher, police officer, nurse etc)
First time buyers who cant afford to buy outright on the open market
A tenant of a local authority
Ministry of Defence.

Homebuy Agents
HomeBuy is a range of low cost home ownership and discounted market rent products
developed to make home ownership more affordable and help you get a foot on the property
ladder. Orbit HomeBuy Agents provide a one stop shop service to people interested in any of
the HomeBuy products within the West Midlands. You can find out more information about
the schemes, and details of how to apply, at their website, www.orbithomebuyagents.co.uk .
Alternatively you contact them at:
Orbit HomeBuy Agents
Garden Court, Harry Weston Road
Binley Business Park,
Coventry CV3 2SU
03458 50 20 50
email: hba@orbit.org.uk
Website: www.orbithomebuyagents.co.uk

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Access to Housing Booklet

Homebuy Agents

How do I find out who offers shared ownership

in Walsall?
The majority of the housing associations in Walsall advertise their shared ownership properties
through the Orbit Homebuy agents. Contacts for the Homebuy agent are:
0345 850 2050
Website: www.orbithomebuyagents.co.uk
Email: hba@orbit.org.uk

Private Renting
You may be able to rent a home from a private landlord or letting agency. Private rented
accommodation could be:
A self-contained flat or house
A shared house or flat with other tenants, either friends or people you dont know
A room in your landlords house or flat
A bedsit.
Please contact housing standards and improvements 01922 652171 for a booklet outlining things
to look for when renting a home.

Private Rented Bond Scheme

Walsall Councils Bond Scheme can assist eligible households into Private Rented
Accommodation by offering a Bond in lieu of a deposit. New tenants will have regular visits from
the Tenancy Liaison Officer to ensure the tenancy is running smoothly, and they will be expected
to save towards their own deposit over two years. To be eligible, you need to be homeless or at
risk of homelessness, and referrals need to be made through the Housing Advisors, contactable
on 01922 653405.
Landlords who are interested in letting their property through the Bond Scheme can get more
information from the Bond Scheme Officer (01922 653447) or the Tenancy Liaison officer
(01922 653467).

Midland Landlord Accreditation Scheme (MLAS)

The MLAS aims to accredit good landlords and provide them with the knowledge they require
to maintain their properties to an acceptable and appropriate standard, the accreditation scheme
recognises landlords who provide their tenants with good quality and safe accommodation.
Email: mlas@contacts.bham.ac.uk
Website: www.mlas-online.co.uk
Tel: 0121 414 6438

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Access to Housing Booklet

Walsall Adapted Housing Service

Walsall Adapted Housing Service

If you have a disability or impairment and need to move out
of your current home we can help find you another one.
We match available vacant adapted housing to residents of Walsall, who have a disability
and are looking to move. If you speak to your Occupational Therapist, GP, Social Worker or
Specialist Service, they can recommend you to Walsall Adapted Housing Service. This service
is independent of other waiting lists, and brings together over 90% of the Housing Agencies in
Walsall. They notify us of any vacant housing that is adapted which can be matched to residents
who have a disability.
We have successfully matched many of the properties referred to us and you are welcome
as a person with a disability to take advantage of this exclusive service. Your GP, Occupational
Therapist or Specialist Service can arrange the necessary forms and put you in touch with us.
When a suitable property is matched we will ring you (unless you indicate otherwise on your
form) and arrange an appointment with the housing provider.

Occupational
Therapist or
Specialist Services

Person Assessed
for their needs
with their family

Referral Form
Completed

Service User signs

up to tenancy

Appointment
arranged to
view property

Matched to a
vacant property
at WAHS

You can access a form by going to www.wdfservicesltd-wahs.co.uk or

Telephone: 01922 614794
Fax: 01922 614808
Office SMS: 07745 727001
Text phone: 01922 614795
Address: _Walsall Adapted Housing Service, Walsall Deaf Peoples Centre,
59a Lichfield Road, Walsall, WS4 2BX
Email: _ellencc@walsalldeaf.org.uk

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Access to Housing Booklet

Housing Advice

Housing Advice
The housing advice team can talk to you about:
finding accommodation, including renting from private landlord and access to a rent
guarantee scheme
preventing homelessness
housing and welfare benefits
understanding your legal rights as a tenant
rent and mortgage arrears
eviction and repossession
domestic abuse
If you own your own house, or are a tenant or Lodger, one simple call to our helpline
on 01922 653405 is the first step to begin the process to obtaining the right advice,
enabling the housing advisors to assess your situation and give appropriate advice.
Please contact us to make an appointment.

Homeless and Housing Advice Service

2nd floor Civic Centre,
Darwall Street,
Walsall
WS1 1TP
Tel: 01922 653405
Fax: 01922 653421
Minicom: 01922 652637
Email: housingadvice@walsall.gov.uk
Website: www.walsall.gov.uk

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Access to Housing Booklet

Prevention Services

Prevention Services
The council promotes a range of services to support citizens to live independently in their own
home or to find and keep long term accommodation.
Housing related support is one type of service offered, delivered by floating support services
or in a citizens home.
Accommodation based support services provided in the home by either your landlord or
provider working on behalf of the council.
Floating support is provided to the citizen in their home, however, the support is not
permanent and ends when the citizen and Support Provider agree it is no longer needed.
Who can get support? You can get help if you are
a homeless person
a young person in need of support
a person leaving domestic abuse
a person with mental heath issues
a person with a learning disability
an offender or ex offender
someone who needs support to live independently

For a list of all the agencies providing this support in Walsall, please contact:
Supporting People, Goscote House, Goscote Lane, Walsall WS3 1SJ
01922 602471
E-mail: spservice@walsall.gov.uk

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Access to Housing Booklet

Housing Advice

Useful Telephone Numbers

Housing Associations

Council

Accord Housing Association

0300 111 7000

Adult Social Care and Inclusion,

Initial Contact and Assessment Team
0845 111 2922

Beechdale Community Housing

01922 648252
Bromford Housing Group
0330 123 4034
Caldmore Area Housing Association Limited
01922 614505
Hanover Housing Association
0800 2802575
Harden Housing Association
0121 457 4600
Heantun Housing Association
01902 571100
Housing 21
0370 192 4000
Jephson Housing Association
01384 471000
Mercian Housing Association
0121 322 7373
Midland Heart Housing Association
0345 6020 540
Nehemiah United Churches Housing Association
0121 358 0966
Sanctuary Midlands Housing Association
0800 4582558
Walsall Housing Group (whg)
0300 555 6666
WATMOS Housing Co-operative:
The Avenues TMO
Burrows Street TMO
Chuckery TMO
Delves TMO
Leamore TMO
Sandbank TMO
Twin Crescents TMO

01922 427652
01922 613292
01922 644456
01922 720790
01922 493266
01922 400333
01922 682539

Council Tax Enquiries

0845 111 2851
Housing Standards and Improvements
01922 652171
01922 652172
Homeless and Housing Advice Service
01922 653405
Prevention Services
01922 602471
Benefits Service
0845 111 2855
Welfare Rights Carers Service
01922 627247

Advice Agencies
Citizens Advice Bureau
01922 700600
Walsall Money Advice Project
01922 623292
Brotherhood Welfare & Advice Centre
01922 721211
National Debtline
0808 8084000
Relate
01922 626004
National Drugs Helpline
0800 776600
Shelterline
0808 800 4444
Action Today Group (Debt advice)
0800 0926350
Job Centre Plus
0845 6060234
Welfare Rights
01922 627247

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Walsall Adapted Housing Services

01922 614794

Access to Housing Booklet

Notes

31

Further Copies of this booklet can be obtained from

Housing Services
Walsall Council
Civic Centre
Walsall
West Midlands
WS1 1TP

Email: housingservices@walsall.gov.uk
Website: www.walsall.gov.uk

Revised November 11

46656 11/11

Tel: 01922 655415

Fax: 01922 652043