MESYUARAT BERSAMA KEMENTERIAN

KESEJAHTERAAN BANDAR, PERUMAHAN

DAN KERAJAAN TEMPATAN BAGI
SELECTED MINISTRY 2015
1 JULAI 2015 (RABU)

AGENDA
1

Inisiatif Penambahbaikan Kerangka Keberhasilan

Penambahbaikan Kerangka Keberhasilan KPKT

Konsep Asas

Kaedah Penambahbaikan

Peranan Kementerian

Inisiatif Penambahbaikan
Kerangka Keberhasilan

CHAMPION MINISTRIES & SELECTED MINISTRIES

2013
2014
4
National Budget Office, Ministry of Finance

SELECTED MINISTRIES 2015

5
National Budget Office, Ministry of Finance

GUIDING PRINCIPLES IN BUILDING THE OBB FRAMEWORK

The results framework are built on a top-down approach starting with
the MES, cascading down to the PPMF and APMF

Activity outcomes must contribute to program outcomes and program

outcomes must eventually contribute to Ministry outcomes

There must be a clear parent-child relationship with the subordinate

results framework

No two individuals can be held responsible for the same KPI

Outcomes identified for accountability purposes must be at the

preliminary level

CHAMPION MINISTRIES: BEFORE AND AFTER

Ministrylevel

Programlevel

Activitylevel

Before

After

Before

After

Before

After

5
outcomes

2
outcomes

4
outcomes

3
outcomes

7
outcomes

5
outcomes

9 outcome
KPIs

6 outcome
KPIs

9 outcome
KPIs

10 outcome
KPIs

16 outcome
KPIs

14 outcome
KPIs

7
Programs

5
Programs

6
Programs

6
Programs

9
Programs

8
Programs

11
outcomes

9
outcomes

9
outcomes

8
outcomes

52
outcomes

19
outcomes

32
outcome
KPIs

19
outcome
KPIs

28
outcome
KPIs

22
outcome
KPIs

130
outcome
KPIs

40
outcome
KPIs

31
Activities

29
Activities

20
Activities

21
Activities

60
Activities

60
Activities

73
outcomes

50
outcomes

30
outcomes

27
outcomes

179
outcomes

115
outcomes

132
outcome
KPIs

110
outcome
KPIs

42
outcome
KPIs

42
outcome
KPIs

343
outcome
KPIs

169
outcome
KPIs

SUCCESSES
MOF
OBB used as a basis in the
transformation of MoF

Clear alignment between

Ministry, Program &
Activitys Outcomes.

Improved Results
Framework for better
Program Management

New organizational
structure focused on
Results

Better accountability

MITI

MOH

Clear alignment between

Clear alignment between

Ministry, Program & Activitys

Outcomes.

Leadership & buy-in from all

levels KSUs passion in getting
MITI OBB right & support from
YB Minister

Constant communication
between KSU OBB Team
OBB Focal Persons & MOF
MITI

Openness to admission of

Ministry, Program &

Activitys Outcomes.

Number of Outcomes &

KPIs reduced and
rationalized

Improved Results
Framework for better
Program Management in a
complex environment

mistakes & willingness to

correct & improve
continuously.

Continuous capacity &

capability building

Decision to use OBB as the

basis for Strategic Planning and
KSUs KPI
National Budget Office, Ministry of Finance

Kerangka Keberhasilan
Kementerian Kewangan &
Kementerian Perdagangan
Antarabangsa Dan Industri

KEMENTERIAN KEWANGAN
Ministry-level
outcome

O1

2 outcomes
Ministry-level
outcome KPIs
6 MO KPIs
Program
5 programs
Program
outcomes, KPIs
9 outcomes
19 PO KPIs

Activities
29 activities
Activity
Outcomes, KPIs
50 outcomes
110 PO KPIs

P1

O2

Effective fiscal management

Deficit to GDP
Debt to GDP
Credit rating (2 out of 3 rating agencies)
Percentage Non-oil tax rev to total revenue
Fiscal Strategy

Attainment of
Balanced Budget
Total tax revenue
Percentage gov
expenditure to
GDP
Year-on-year
growth of Gov
Revenue to remain
higher than
Expenditure
More effective
public debt
management
Percentage FG
debt interest
payment to total
OE
Percentage of
deferred liabilities
to GDP
6 Activities

P2

Investment Strategy

Effective investment
strategy
Percentage NPL of
strategic loans
(excl. loans to
state gov)
Percentage gov
guarantees issued
in compliance to
set criteria and
within annual limits
Percentage
projected dividend
vs target

5 Activities

Prudent public financial management

Auditor Generals Accountability Index

Composite client satisfaction index

P3

Public Finance
Services

Effective public
finance services
Percentage
procurement >RM
500k awarded
through tender in
compliance to set
policies
No. of audit
queries
Fair & efficient
public finance
services
Percentage
decrease in
negative feedback
/ appeals

8 Activities

P4

Accounting
Management

Kebolehpercayaan dan
ketepatan maklumat
kewangan (Reliable and
timely financial
information)
Penyata Kewangan
yang mematuthi
peraturan dan
piawaian perakaunan
(Sijil Bersih)
Penyampaian
perkhidmatan yang
berkesan (Effective
service delivery)
Kajian Impak
Keberkesanan Latihan
Indeks Akauntabiliti
System Star Rating
(SSR) (2 tahun sekali)
Indeks Kajian
Kepuasan Pengguna
Sistem Pengurusan
Perakaunan Dan
Kewangan Sektor
Awam

7 Activities

P5Ministry Management
Services

Timely, effective &

client- focused
management
services
Total Mgt Service
Cost / Total FTE
Fulfillment of client
charter

High performance
Treasury
Achieved
performance KPIs

3 Activities

KEMENTERIAN PERDAGANGAN ANTARABANGSA

DAN INDUSTRI
Ministry-level
outcome
3 outcomes
Ministry-level
outcome KPIs
10 MO KPIs

Program
6 programs
Program
outcomes,
KPIs
8 outcomes
22 PO KPIs

O1
O2 Increased quality investments
Increased exports
of manufactured goods and services
for manufacturing and services
Value of manufactured goods
exported
Value of services exported
Relative growth of manufactured
goods &services exported to the
world
P1

Industry
development and
competitiveness

Globally competitive
industries
Value add per
employee
Output per
company on
priority sectors
Unit labour cost

P2

Strengthening
international trade

Value of realized investments

Value of approved investments
# of high-income jobs generated
Capital investment per employee

P3

Strengthening
quality investments

Effective trade policy

initiative for market
access
Increased exports
from FTA
Diversification of
export products
Diversification of
export markets
Effective defense
of Malaysias trade
interest at bilateral,
regional and
multilateral trade
fora

Conducive and
sustainable
investment
landscape for quality
investment
Value of
reinvestment
% of MTSS jobs
from approved
projects
Value of
investment in
priority sectors

7Activities

2 Activities

21 activities
Activity
Outcomes, KPIs
5 Activities

P4

Develop
entrepreneurship
and SMEs

Competitive, resilient
and innovative SMEs
Improvement on
SME SCORE (y-oy)
# of cos receiving
innovation
certificate (1 inno
cert)
% of companies
receiving
loans/funds that
are profitable within
x years

Total Factor Productivity growth

World Bank "Doing Business"
Composite of global indicators
(WCY, GCR, WB "Doing Business")

P5

General
management

Timely, effective &

client-focused
management
services
Total mgmt service
cost per FTE
Fulfilment of client
charters

2 Activities

P6

Evaluation &
performance
management

Effective decision
making supported by
robust research
Uilisation of
statistics/reports
# of evaluations
Uptake of
recommendation

High performance
programs through
continuous
improvement
Timeliness of
dashboard
reporting
(quarterly)

Strong
entrepreneurial
economy
# of new
entrepreneurial
start-ups per year
Average income of
entrepreneurs
Growth of SME
segment

Activities

27 outcomes
42 PO KPIs

O3 Strengthened competitiveness of
manufacturing and services sectors

3 Activities

2 Activities

Penambahbaikan Kerangka
Keberhasilan
Kementerian Kesejahteraan Bandar,
Perumahan dan Kerajaan Tempatan

KPKT starting position

8 Ministry-level outcomes, 7 Programs and 36 Activities
Mewujudkan persekitaran hidup yang berkualiti dan mampan bagi semua lapisan masyarakat
Malaysia selaras dengan Wawasan Negara

Ministrys
Plan
01

Ministry-level
outcome
8 outcomes

Ministry-level
outcome
KPIs

Pembangunan fizikal
negara yang mampan

Pemantauan Rancangan
Pembangunan Fizikal
Kepuasan penduduk
terhadap projek-projek kecil
yang dilaksanakan berada di
tahap sekurang-kurangnya
80%

17 MO KPIs

Program
7 programs
Program
outcomes, KPIs

16 outcomes
35 PO KPIs
Activity
36 activities

02

Perundangan,
peraturan dan
mekanisme
kawalselia yang
efektif

Khidmat tuntutan
untuk pembeli rumah.
Pemantauan Premis
PPW berlesen

03

Peningkatan
kepuasan pelanggan
dan stakeholder melalui
tadbir urus yang
berkualiti
Penarafan Star Rating
Kementerian oleh
MAMPU
Indeks Akauntabiliti
Kewangan oleh Jabatan
Audit Negara

P1 Pembangunan Ekonomi P2 Keselamatan (Safety P3

and Security)

Pengurusan
Kementerian

04

Peningkatan
persekitaran kehidupan
yang berkualiti dan
alam sekitar yang
bersih, sihat, dan
selamat
Pelaksanaan Program
Bandar Selamat di PBT :
Inisiatif Pemutihan
Kawasan Blackspot
Urusetia Induk Strategi
Lautan Biru Negara
(NBOS 7) : My Beautiful
Neighbourhood
Perluasan Sistem
Pemantauan Bandar
Selamat (SPBS) kepada
PBT dan Balai Polis

P4

Penilaian dan
Pemantauan Prestasi

3 Outcomes
2 KPIs

2 Outcomes
3 KPIs

1 Outcome
3 KPIs

1 Outcome
1 KPI

0 Activities

10 Activities

8 Activities

5 Activities
13

KPKT starting position

8 Ministry-level outcomes, 7 Programs and 36 Activities
Mewujudkan persekitaran hidup yang berkualiti dan mampan bagi semua lapisan masyarakat
Malaysia selaras dengan Wawasan Negara

Ministrys
Plan
05

Perumahan yang
mencukupi, berkualiti,
selesa dan mampu milik
bagi meningkatkan tahap
ekonomi dan
kemampanan kualiti
hidup

Ministry-level
outcome
8 outcomes

Ministry-level
outcome
KPIs

Bilangan Projek Rumah

terbengkalai dipulihkan
Bilangan Projek baik pulih
harta bersama dibangunan
kos rendah dan berstrata
disiapkan
Bilangan Projek PPR yang
disiapkan

17 MO KPIs

Program
7 programs
Program
outcomes, KPIs

16 outcomes
35 PO KPIs
Activity
36 activities

06

P5

Kesejahteraan Komuniti

Malaysia Negara
Taman berasaskan
landskap berfungsi
dan sumber
semulajadi

Bilangan kawasan
riadah di kawasan
perumahan
berkepadatan tinggi
Bilangan kawasan
lapang yang
dibangunkan sebagai
kemudahan rekreasi
awam
Bilangan PBT yang
menggunapakai Pelan
Induk Landskap

P6

07

Peningkatan
pembangunan
perkhidmatan
perbandaran yang
cemerlang dan
peningkatan
kemampuan
pembangunan
sosioekonomi setempat
Bilangan PBT yamg
mencapai 3 bintang ke
atas SPB-PBT

Pemantapan
Infrastruktur

08

Peningkatan
perkhidmatan
kebombaan dan
penyelamatan yang
pantas, cekap dan
berkesan

Peningkatan kadar
response time bagi
perkhidmatan kebombaan
dan penyelamatan

P7 Pematuhan dan Kawalselia

5 Outcomes
17 KPIs

3 Outcomes
6 KPIs

1 Outcome
3 KPIs

9 Activities

1 Activity

3 Activities

14

KEMENTERIAN KESEJAHTERAAN BANDAR, PERUMAHAN DAN KERAJAAN TEMPATAN

PROGRAM MBS
12 PROGRAMS

1. PENGURUSAN (9)
2. DASAR DAN PEMBANGUNAN (3)
3. KESEJAHTERAAN BANDAR (1)
4. TRIBUNAL PERUMAHAN DAN
PENGURUSAN STRATA (1)
5. PERUMAHAN NEGARA (1)
6. KERAJAAN TEMPATAN (2)
7. LANDSKAP NEGARA (1)
8. PERANCANGAN BANDAR DAN
DESA (3)
9. BOMBA DAN PENYELAMAT
MALAYSIA(10)

10. PENGURUSAN SISA PEPEJAL

NEGARA (1)
11. INSTITUT LATIHAN
KESEJAHTERAAN BANDAR,
PERUMAHAN DAN KERAJAAN
TEMPATAN (I-KPKT) (1)

12. PERBADANAN PENGURUSAN

SISA PEPEJAL DAN PEMBERSIHAN
AWAM (PPSPPA) (1)
National Budget Office, Ministry of Finance

ACTIVITIES

34 ACTIVITIES
(MBS)

36 ACTIVITIES
(OBB)

Khidmat Pengurusan
Inspektorat
Korporat
Audit Dalam
Undang-undang

Sumber Manusia
Teknologi Maklumat
Kewangan dan Perolehan
Komunikasi Korporat
Akaun

Pembangunan dan Pelaksanaan Projek

Dasar
Pemberi Pinjam Wang dan Pemegang Pajak Gadai
Kesejahteraan Bandar
Tribunal Perumahan dan Pengurusan Strata
Perumahan Negara (JPBD)
Kerajaan Tempatan
Kemajuan Perkampungan
Landskap Negara
Pengurusan (JPBD)
Rancangan Pemajuan (JPBD)
Penyelidikan dan Pembangunan (JPBD)
Pengurusan
Latihan
Pembangunan
Operasi Kebombaan dan Penyelamat
Keselamatan Kebakaran
Kejuruteraan Jentera
Udara
Penyiasatan Kebakaran
Perancangan dan Penyelidikan
Akademi Bomba dan Penyelamat, Malaysia
Pengurusan Sisa Pepejal Negara
Institut Latihan Kesejahteraan Bandar, Perumahan dan
Kerajaan Tempatan (I-KPKT)
Perbadanan Peng. Sisa Pepejal & Pembersihan Awam
Integriti
Perkhidmatan Perbandaran

PROGRAM OBB
7 PROGRAMS

1. PENGURUSAN KEMENTERIAN
(8)
2. PEMBANGUNAN EKONOMI
(Tiada Aktiviti)
3. KESEJAHTERAAN KOMUNITI
(9)

4. KESELAMATAN (SAFETY AND

SECURITY) (10)

5. PENILAIAN DAN PEMANTAUAN

PRESTASI (5)
6. PEMANTAPAN INFRASTRUKTUR
(1)

7. PEMATUHAN DAN KAWAL SELIA

(3)

15

OVERALL SUMMARY
Reasonable numbers

outcomes

outcomes

17

outcome KPIs

outcome KPIs

Programs

Programs

16

outcomes

38

outcome KPIs

outcome KPIs

36

Activities

Activities

58

outcomes

outcomes

107

outcome KPIs

outcome KPIs

Ministrylevel

ProgramLevel

Activitylevel

AFTER

outcomes

Konsep Asas

UNDERSTANDING STRUCTURES
IN A TYPICAL MINISTRY
Ministry Level
As is, No Changes

EXAMPLES
Kementerian Kesejahteraan
Bandar, Perumahan dan
Kerajaan Tempatan

Program Level
Departments OR
Programs of intervention

Kesejahteraan Komuniti
Pemantapan Infrastruktur
Perbadanan Pengurusan Sisa
Pepejal dan Pembersihan Awam

Activity Level
No Change MBS or OBB
Normally the Divisions in a
Ministry OR
In some instances can be
Departments or Statutory Bodies

Kesejahteraan Bandar
Perbadanan Pengurusan Sisa
Pepejal dan Pembersihan Awam
Landskap Negara
18

National Budget Office, Ministry of Finance

UNDERSTANDING STRUCTURES
IN A TYPICAL MINISTRY
Ministry Level
Ministrys Outcome
Key Performance Indicator
Program (of intervention)
Program Level
Program Outcome
Key Performance
Indicator
Activity

Activity Level
Activity Outcome
Key
Performance
Indicator
Activity Output
Performance
Indicator

Activity Level
Activity Outcome
Key
Performance
Indicator
Activity Output
Performance
Indicator

National Budget Office, Ministry of Finance

Program Level
Program Outcome
Key Performance
Indicator
Activity

Activity Level
Activity Outcome
Key
Performance
Indicator
Activity Output
Performance
Indicator

Activity Level
Activity Outcome
Key
Performance
Indicator
Activity Output
Performance
Indicator 19

20
Setakat 19 Jun 2015

Ministry Level
Ministrys Outcome
Key Performance Indicator
Program (of intervention)
Program Level

Program Outcome
Key Performance Indicator
Activity
Activity Level
Activity Outcome
Key Performance Indicator
Activity Output
Performance Indicator
National Budget Office, Ministry of Finance

Ministry Executive Summary

(MES)

Program Performance
Management Framework
(PPMF)

VERTICAL
ALIGNMENT

Activity Performance
Management Framework
(APMF)
21

Ministry Level
Ministrys Outcome
Key Performance Indicator
Program (of intervention)

Program Level
Program Outcome
Key Performance
Indicator
Activity

Activity Level
Activity Outcome
Key
Performance
Indicator
Activity Output
Performance
Indicator

Program Level
Program Outcome
Key Performance
Indicator
Activity

HORIZONTAL
Activity Level
Activity Level
LINKAGES

Activity Outcome
Key
Performance
Indicator
Activity Output
Performance
Indicator

National Budget Office, Ministry of Finance

Activity Outcome
Key
Performance
Indicator
Activity Output
Performance
Indicator

Activity Level
Activity Outcome
Key
Performance
Indicator
Activity Output
Performance
Indicator
22

WHY INVEST IN DATA QUALITY?

Critical
Management
Decision

Better policy
formulation and
planning

Effective
performance
monitoring

Better
accountability

Effective control
on the use of
funds

Focused
evaluation

23
National Budget Office, Ministry of Finance

Kaedah Penambahbaikan

APPLY RIGOUR TEST TO VALIDATE OUTCOMES

Aligned to strategic
plan/ higher level
outcomes
'This is my duty'
Actionable
'I can act on it'

Individual
outcome
assessment

Reflects Intended
Results
(Preliminary)
'This is what
I want to achieve'

Clarity
'Easy to understand'

Collective
assessment
(across all
outcomes)

MECE
'This is
comprehensive'

National Budget Office, Ministry of Finance

Aligned to higher level results

Outcome statement must be in-line with the agencys core business
Outcome must be aligned to higher level results.
Outcome must contribute to the achievement higher level outcomes
Owns the mandate to fulfill / influence outcome
Describes the strategies to achieve the outcomes
Within the Ministry/Program/Activitys authority
Results to which the Ministry/ Program/ Activity is held
accountable for
Describes the direct results of the intervention
Must have linkage to entitys core business
Must address clients/stakeholders problems/needs
Must be the end itself and not means to an end
Concise statements that reflect the end-state
Must be clear, understandable and unambiguous
Easy to recall i.e concise with less than 15 words
Mutually exclusive, collectively exhaustive
Ensure that there are no overlapping outcome areas
Outcomes comprehensively address all needs/problems of
clients/stakeholders

GUIDELINE FOR RIGOUR TEST ASSESSMENT

Assessment for each 'Rigour Test'

dimension

Implication

Current Ministry/ Program/ Activity

outcome exhibits all characteristics of the
dimension

No refinement required

Unclear or current Ministry/ Program/

Activity outcome exhibits only some
characteristics of the dimension

Refinement required;
consider consolidation with
another outcome/elimination

Current Ministry/ Program/ Activity

outcome does not exhibit any
characteristics of the dimension

Refinement required;
consider consolidation with
another outcome/elimination

National Budget Office, Ministry of Finance

26

Example:MOH - MINISTRY LEVEL OUTCOME (initial assessment)

Ministry's
Plans

Health sector transformation towards a

more efficient & effective health system
to ensure universal access to healthcare

Current
Ministry Outcome
O1

Increased accessible,
equitable and quality
healthcare services

O2 Reduce mortality and

morbidity
O3

Timely, efficient and

reliable client services

O4 Optimized healthcare

spending
O5

O6

O7

Reduced
brain drain
Increased healthcare
services contribution
to GDP
International
recognition

Current MO KPIs
Doctors to population ratio
Dentists to population ratio
Nurses to population ratio
Pharmacist to population ratio
Male life expectancy at birth
Female life expectancy at birth
Infant / '000 live births
Maternal mortality rate / '000 live births
# of health clinics
% of ambulance arriving <5 min
% of medical reports completed w/n set
time
% of patients waiting time <3mths for
elective surgery thyroidectomy
Average expenditure of ministry on
health services per patient

# of medical officers leaving < target

GNI contribution

# of consultancy services related

international research
% of research articles published
% of hospitals with baby friendly status

Additional new
Outcomes?
National Budget Office, Ministry of Finance

Empowerment of individual and

community to be responsible for their
health

Health awareness
and healthy lifestyle

Aligned to
Ministry's
Plans

Reflect
Ministry's
Intended
Results

Clarity

MECE

Actionable

Remarks/ proposed refinement

Overlap with O3 for access to
healthcare and client services
Focus on preventable mortality and
morbidity i.e. causes considered
amenable to health care
Overlap with O1 for access to
healthcare and client services

Need to reflect intended outcome

for optimized HC i.e. improved
efficiency and lower HC cost

Not reflected as Ministry's Plan;

Not directly controllable by MOH

Not reflected as Ministry's Plan; Not

directly controllable by MOH

Describes intermediate step to

adequately resourced HC

Current outcomes do not address

health awareness and empowerment

27

HOW TO MEASURE OUTCOMES?

KEY PERFORMANCE INDICATOR
Relevant

Does the KPI significantly measure the intended result /outcome ?

Does the KPI give clear insight in the performance of
Ministry/Program/Activity?

Reliable

Is the KPI measurable ?

Is the KPI widely-acceptable?
Can the KPI be applied over time?
Can the KPI be benchmarked?

Practical

Is the KPI achievable?

Is the KPI has time bound?
Is the KPI cost-effective to use?
Is data collection for the KPI timely?

Is this a good outcome KPI?

Focused

Can each outcome be tracked by less than 3 KPIs?

National Budget Office, Ministry of Finance

28

Peranan Kementerian

PERANAN KEMENTERIAN

Komitmen padu
daripada Pengurusan
Tertinggi
Kementerian

Menyelaras Sesi
Engagement secara
berkala

National Budget Office, Ministry of Finance

Pasukan Khas
diterajui oleh
seorang Pegawai
Kanan Gred JUSA

Pembudayaan OBB di
Kementerian

30

KEAHLIAN PASUKAN KHAS

KETUA
Pegawai Kanan yang menerajui OBB

AHLI

Dasar
Perancangan
Strategik
Kewangan
Trainers

TECHNICAL SUPPORT
Timbalan Pengarah Belanjawan
Negara (Sektor)
BRO & ABRO
Pasukan Projek OBB
31
National Budget Office, Ministry of Finance

PERANAN PASUKAN KHAS KEMENTERIAN

Lead the OBB

process

Coordinate all
OBB Meetings
& Workshops
within the
Ministry

National Budget Office, Ministry of Finance

Ensure
Ministry has
sufficient
trainers

Take lead in
establishing
COE

Harmonize
MAMPUs
Strategic Plans,
KSUs KPI with
OBB

32

PROGRAM PELAKSANAAN
BIL.

PERKARA

TINDAKAN

Mesyuarat Kick-Off Dengan KSU KPKT

1 Julai 2015

Pelantikan Pasukan Khas Projek

PT KPKT

Mesyuarat Pra-Bengkel dengan Pasukan Khas

MOF & Pasukan Khas

Bengkel Memperhalusi MES

MOF & Pasukan Khas

Semak hasil dapatan Bengkel MES

Pasukan Khas & KPKT

Endorsement of Ministry Outcomes & KPIs

Pasukan Khas & KPKT

Mesyuarat Pra-Bengkel dengan Ketua Program

MOF & Pasukan Khas

Bengkel Memperhalusi PPMF

MOF & Pasukan Khas

Semak hasil dapatan Bengkel PPMF

Pasukan Khas & PT KPKT

10

Endorsement of Program Outcomes & KPIs

Pasukan Khas & PT KPKT

*PT KPKT : Pengurusan Tertinggi KPKT

National Budget Office, Ministry of Finance

33

PROGRAM PELAKSANAAN
BIL.

PERKARA

TINDAKAN

11

Mesyuarat Pra-Bengkel dengan Ketua Aktiviti

Pasukan Khas

12

Bengkel Memperhalusi APMF

Pasukan Khas

13

Bengkel Penghasilan Output, Touchpoint, Flashpoint

Pasukan Khas

14

Strategic Walkabout Initiative

Pasukan Khas

15

Endorsement of Refined Results Framework

Pasukan Khas & PT KPKT

16

Kunci masuk maklumat baharu dalam MyResults

Pasukan Khas

Inisiatif
Penambahbaikan Data
Perlu Diselesaikan Pada
Oktober 2015

*PT KPKT : Pengurusan Tertinggi KPKT

National Budget Office, Ministry of Finance

34

Strategic Gallery
Walkabout

35

Objectives: Gallery Walk

Present the 2017 Ministry

and Program
Outcomes and KPIs

Areas for
improvement

Feedback on Areas for

Improvement
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Activity Sectoral Policy

APMF

TOUCHPOINTS

Activity Outcome

Activity Outcome - KPIs

The Activitys
Panels are
displayed all
around the
Banquet Hall.

FLASHPOINTS
Activity Outputs
MAJOR EVENTS
Activity Outputs- KPIs
ANNOUNCEMENT

Please place
your
feedback
notes here

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