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Resume of Nicoleharlen

This document is a resume for Nicole E. Harlen summarizing her education and professional experience. She graduated from White Plains High School in 1986 and completed 20 credit hours at Iona College majoring in Communications. Her professional experience includes various retail and customer service roles from 1991 to present at stores like Babies R Us, Comp USA, Target, Bed Bath & Beyond, and Food Emporium, where she assisted customers, operated cash registers, and addressed customer needs.

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124 views1 page

Resume of Nicoleharlen

This document is a resume for Nicole E. Harlen summarizing her education and professional experience. She graduated from White Plains High School in 1986 and completed 20 credit hours at Iona College majoring in Communications. Her professional experience includes various retail and customer service roles from 1991 to present at stores like Babies R Us, Comp USA, Target, Bed Bath & Beyond, and Food Emporium, where she assisted customers, operated cash registers, and addressed customer needs.

Uploaded by

api-24359593
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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NICOLE E.

HARLEN
235 S. Lexington Ave. Apt. 7-M ♦ White Plains, NY 10606 ♦ (914) 260-2561
NicoleHarlen@yahoo.com

EDUCATION
White Plains High School
Graduated: 1986

Iona College
20 credit hours completed
Majored in Communications, Radio/TV broadcasting

Computer Applications
Familiar with all standard PC operating platforms
• Proficient in Microsoft Office and internet applications

PROFESSIONAL EXPERIENCE
Babies R’ Us Sales Associate/Cashier April 2007-
Present
• Walk customer through creating and maintaining their registry.
• General service-related duties including register operation and fielding telephone inquiries.
• In-depth knowledge of products both online and in store.
• Assisted customers with all service-related needs, including but not limited to returns,
exchanges, processing credit applications.

Comp USA Customer Service/Sales Associate February 2005-February


2007
• Assisted customers with all service-related needs, including but not limited to returns,
exchanges, processing credit applications.
• In-depth knowledge of products both online and in-store.
• Assisted customers with products/navigating orders both online and in-store.
• Daily interaction with public and experience addressing their concerns/needs.
• General service-related duties including register operation and fielding telephone inquiries.

Target Customer Service/Sales Associate August 2003-


December 2004
• Assisted customers with products and purchases.
• Managed customer service related duties such as returns, credit applications and
answering questions.
• Daily interaction with public and experience assisting them in various capacities.
• General service-related duties including register operation and fielding telephone inquiries.

Bed, Bath & Beyond Sales Associate June 2002-


July 2003
• Daily interaction with customers on the sales floor. Assisted consumers with product
knowledge and recommendations.
• Customer service related duties including register operations and answering multi-line
phones.
• Daily reconciliation of cash drawers.

Food Emporium Cashier/Floral Department September 1991-May 2002


• Staffed courtesy desk where I assisted customers in returns and general inquiries.
• Ensured accuracy of cash drawer. Daily reconciliation of drawer.
• Responsible for creation of visual displays in floral department.
• Created and sold floral displays and arrangements.
• Responsible for general maintenance of floral department, including stocking shelves and
flower maintenance.

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