This Quick Reference Guide is not intended to replace your vehicle Owners Manual which contains more detailed

information concerning the features

of your vehicle, as well as important safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire
Owners Manual carefully as you begin learning about your new vehicle and refer to the appropriate chapters when questions arise.
All information contained in this Quick Reference Guide was accurate at the time of duplication. We reserve the right to change features, operation and/
or functionality of any vehicle specification at any time. Your Ford dealer is the best source for the most current information. For detailed operating and
safety information, please consult your Owners Manual.

United States
Ford Customer Relationship Center

Canada
Ford Customer Relationship Centre

1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
fordowner.com

1-800-565-3673 (FORD)
ford.ca

QUICK REFERENCE GUIDE

WARNING

EL1J 19G217 AA

Driving while distracted can result in loss of vehicle control, crash and injury. We
strongly recommend that you use extreme caution when using any device that may
take your focus off the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while driving and
encourage the use of voice-operated systems when possible. Make sure you are aware
of all applicable local laws that may affect the use of electronic devices while driving.

LEARN MORE ABOUT

YOUR NEW VEHICLE

Expedition
February 2014
Second Printing
Quick Reference Guide
Litho in USA

Scan the country-appropriate

QR code with your smartphone
(make sure you have a scanner
app installed) and you can access
even more information about
your vehicle.

FORDOWNER.COM FORD.CA

2014 EXPEDITION

COMMONLY USED SYNC VOICE COMMANDS

TABLE OF CONTENTS

SYNC. SAY THE WORD.

Basic Commands

What can I say?

List of commands
Main menu
Previous
Next
Go back
Exit
Help
Vehicle health report
Pair my phone

Phone

Phone list of commands

- Dial
- Call <name> on cell/
at home/at work
- Call voicemail
- Do not disturb <On/Off>
- Listen to text message
(phone-dependent feature)

page 2

SYNC Services*

Must say Services first,

and then
What can I say?
Traffic
Directions
Business search
Operator
(for direction or
business search)
Favorites
News, sports,
weather horoscopes,
stock quotes,
movies or travel
Help

Entertainment

Audio list of commands:

You can also get detailed lists
of commands for radio, USB,
Bluetooth audio, SiriusXM
and SD card
Radio
- <On/Off>
- FM <87.9-107.9>
- FM preset <#>
CD
- Play track <1-512>
- Shuffle <On/Off>
USB
- Play song <name>
- Play album <name>
SiriusXM
- <channel name>
- Preset <#>

47

Instrument Panel

89

SYNC

10
11 12
13
14 15

Convenience
Comfort
Essential Information
Function

*if equipped

Some services may not be available in your area. For more complete information
on SYNC, refer to your Owners Manual, visit the website or call the toll-free number.
For U.S. customers, visit SyncMyRide.com or call 1-800-392-3673 (select Option 1 or 2
for language, then Option 3). For Canadian customers, visit SyncMyRide.ca or call
1-800-565-3673 (select Option 1 or 2 for language, then Option 3).

page 3

LIGHTING CONTROL


Switches off the
headlamps.
Switches on the
parking lamps.
Switches on the headlamps.
Autolamps: Automatically
turns the exterior lamps
on/off based on available
daylight.
Pull the control toward you
to switch on the fog lamps.

2 WINDSHIELD WIPERS/
WASHERS

Rotate the end of the control

away from you to increase the
wiper speed and toward you to
decrease the wiper speed.
Press the end of the stalk
Q
 uickly for a single swipe
without fluid
Hold briefly for three swipes
with washer fluid
Hold for a longer
wash cycle.
To operate your rear
window wiper
Rotate the rear wiper control
to 1 (intermittent speed), 2
(normal speed) or O (off).
For a rear wash cycle, rotate

page 4

and hold the rear wiper

control to either
position.
Note: For optimal wiper
performance, clean your blades
and glass regularly.
Refer to your Owners Manual
for more information.

3 ABS WARNING LIGHT

Lights briefly when you

switch off the ignition. If it
lights when you are driving,
this indicates a malfunction.
You will continue to have
the normal braking system
(without ABS) unless the brake
warning lamp
also lights.
Have the system checked by
your authorized dealer.

4 SERVICE ENGINE
SOON LIGHT

Lights briefly when you

switch on the ignition. If it
remains on or blinks after you
start the engine, the On-Board
Diagnostics (OBD-II) system
has detected a malfunction.
Drive in a moderate fashion
(avoid heavy acceleration and
deceleration) and contact your
authorized dealer as soon
as possible.

5 INFORMATION DISPLAY

The information display

provides important vehicle
information through a constant
monitoring of vehicle systems.
The system will notify you of
potential vehicle problems by
displaying system warnings
followed by a long indicator
chime. For more information
about your vehicles functions,
please see your Owners Manual.

6 ADJUSTABLE PEDALS

Let you move your brake and

accelerator pedals closer.
Located to the left of your
steering column, press to
move the pedals closer to you,
or to move the pedals farther
away from you. The pedals
should only be adjusted when
the vehicle is stopped and
in park (P).

7 CRUISE CONTROL
To set the speed
a. Press and release ON.
b. Accelerate to the
desired speed.
c. Press SET+ and take your
foot off the accelerator.

To set a higher or lower

speed, press and hold
SET+/SET- or press
SET+/SET- repeatedly
until you reach the
desired speed.

INSTRUMENT PANEL
1

2
3

To cancel a set speed, tap

the brake pedal. The set
speed will not be erased.

4
5

To return to a previously

set speed, press RES.
To switch off, press OFF or
switch off the ignition.

8 STEERING WHEEL
CONTROLS

Press VOL+/VOL- to
increase/decrease your
volume level.
Press
to access
the previous/next radio station,
CD track or preset satellite
radio channel.
Press MEDIA repeatedly
to access all possible
media sources.
Press VOICE* to access
voice recognition.
Press
to access SYNC
phone features.

*if equipped

8
page 5

10

INSTRUMENT PANEL (continued)

9

A
 DVANCETRAC WITH RSC (ROLL STABILITY
CONTROL) automatically activates when you start your engine

and helps you keep control of your vehicle when on a slippery

surface. The electronic stability control portion of the system helps
avoid skids and lateral slides, while the roll stability control helps
avoid a vehicle rollover. The traction control system helps avoid drive
wheel spin and loss of traction.

Refer to your Stability Control chapter in your Owners Manual for

more details.
 RAILER SWAY CONTROL* applies your vehicle brakes
T

at individual wheels and, if necessary, reduces engine power.

If the trailer begins to sway, the stability control light flashes
and the message TRAILER SWAY REDUCE SPEED appears in the
information display. The first thing to do is slow down your vehicle,
then pull safely to the side of the road and check for proper tongue
load and trailer load distribution.
For more information, please refer to the Towing chapter in your
Owners Manual.

10 HAZARD FLASHER CONTROL

 VERDRIVE CONTROL WITH TOW/HAUL FEATURE helps
11 O
improve transmission operation when towing a trailer or a heavy
load. To switch on Tow/Haul, press the control on the end of the
gearshift lever (column-shift transmission) or on the side of the
gearshift lever (floor-shift transmission). The TOW HAUL indicator
light will display in the information display. To switch off, press the
control again. Drive with the vehicle in overdrive (D) with Tow/Haul
off for the best fuel economy.

12

Refer to the Transmission chapter of your Owners Manual for

more information.

11
page 6

12 I NTEGRATED TRAILER BRAKE

CONTROLLER* assists in smooth and effective

trailer braking by powering the trailers brakes
with a proportional output based on the towing
vehicles brake pressure.

Use the GAIN adjustment buttons to increase or

decrease the braking features power output to the
trailer. Adjust the GAIN by:

1. Pressing the GAIN + or GAIN - buttons

to increase or decrease the setting to the desired
starting point. A GAIN setting of 6.0 is a good
starting point for heavier loads.


2. Testing the adjusted GAIN setting.

a. In a traffic-free environment, tow the
trailer on a dry, level surface at a speed of
20-25 mph (30-40 km/h) and squeeze the
manual control lever completely.

b. If the trailer wheels lock up (the tires will
squeal), reduce the GAIN setting. If the trailer
wheels turn freely, increase the GAIN setting.

c. The proper GAIN setting will be at the point
just below trailer wheel lock-up. If towing a
heavier trailer, trailer wheel lockup may not
be attainable even with the maximum GAIN
setting of 10.

Note: Even advanced technology cannot overcome
the laws of physics. Its always possible to lose
control of a vehicle due to inappropriate driver
input for the conditions.

FOUR-WHEEL DRIVE (4WD)* operates in

four modes for a variety of road conditions:

2H (4X2) mode delivers power to the rear wheels

only, that is appropriate for normal, on-road driving
on dry pavement and provides the best
fuel economy.
4A (4X4 AUTO) mode provides
electronic control four-wheel
drive with power delivered
to all four wheels, as required,
for increased traction. This
mode is appropriate for all
on-road driving conditions,
such as dry road surfaces, wet
pavement, snow and gravel.
4H (4X4) mode provides electronically locked
four-wheel drive power to all four wheels. This
position is not recommended for use on dry
pavement and is only intended for severe winter
or off-road conditions, such as deep snow, ice or
shallow sand.
4L (4X4) mode provides electronically locked
four-wheel drive when extra power at reduced
speeds is needed. Use this mode for off-road,
low-speed operation, such as climbing steep
grades, pulling a boat out of the water
and more.
Refer to the Four-Wheel Drive (4WD) chapter
in your Owners Manual.

13

*if equipped

*if equipped

page 7

SYNC

USING YOUR PHONE WITH SYNC

GETTING STARTED WITH

YOUR SYNC SYSTEM

Note: Enter your phone book contacts with

both first and last names to increase the
ability of SYNC to select the correct contact.
Remember to say the contact name exactly
as it is listed in your phone book.

SYNC is a hands-free, voice recognition

system used for entertainment,
information and communication.
SYNC. Say the Word.

Making a phone call: Use SYNC to make

a phone call to anyone in your phone book
by pressing the VOICE button and when
prompted, give a voice command. For
example, you could say Call Jake Smith
at home. When the system confirms the
number, say Dial to initiate the call.

GENERAL TIPS
Press the radio system seek down
arrow
to exit a current menu.
For additional support, refer to your
Owners Manual, visit the website or
call the toll-free number. See the inside
front cover of this guide for details.
Before you get started
1. Set up your owner account at
SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada). Register by
following the on-screen instructions.
After registering, you can see what
services you may be eligible for.
2. SYNC uses a wireless connection called
Bluetooth to communicate with your
phone. Switch on Bluetooth mode in
your phones menu options. This lets
your phone find SYNC.

page 8

PAIRING YOUR PHONE WITH SYNC

First-time pairing lets you use the many
features of SYNC
1. Make sure your vehicle is in park (P) and
you switch on your ignition and radio.
2. Press the phone button. When the
display indicates No Phone is Paired,
press OK.
3. When Find SYNC appears in the display,
press OK.
4. Put your phone into Bluetooth discovery
mode. Refer to your phones user guide,
if necessary.
5. When prompted on your phones display,
enter the six-digit PIN provided in the
radio display into your cellular phone.
6. The radio display indicates when the
pairing is successful.

Note: The system may prompt you to:

Set your phone as the primary/favorite
(the primary phone will receive
messages and voicemail).
Download your phone book
(this is required to use the full set
of voice commands).
Switch on 911 Assist.
Tips
Make sure you accept the request
from SYNC to access your phone.
If you are experiencing pairing
problems or would like to pair
additional phones, refer to the SYNC
chapter of your Owners Manual for
more complete instructions.

Note: You can also make phone calls by

pressing the VOICE button. When prompted,
give the voice command Dial, and then
verbally say the phone number.
Answering incoming calls: Whenever you
have an incoming call, you will be able to
see the name and number of the person
calling in your display. Press the phone
button to answer an incoming call. You can
hang up at any time by pressing and holding
the phone button.
Do not disturb mode: This feature blocks
incoming calls and text messages, and
saves them for later. You still have access
to outgoing calls when this feature is active.
Say the voice command Do not disturb on
to enable and Do not disturb off
to disable.

USING SYNC TO ACCESS DIGITAL MEDIA

SYNC APPLINK*

SYNC allows you to plug in your USBcompatible media devices such as phones
and MP3 players, and use SYNC to play all
of your favorite music.

SYNC AppLink allows your voice access to

select mobile applications that you already
have or can download to your Android,
BlackBerry or iPhone.

Note: SYNC indexes all of your music. The

more music stored on your device, the longer
it takes SYNC to index.

Current apps available include Pandora

Internet Radio, Stitcher Smart Radio,
Open Beak (BlackBerry exclusive),
iHeartRadio, Slacker, NPR News, SYNC
Destinations and more. Some services
may not be available in your area. For
more information, visit the website or call
the toll-free number. See the inside front
cover of this guide for details.

Using voice commands to play music

1. Plug your media player into your
USB port.
2. Press the VOICE button. When
prompted, say USB, then follow-up
by saying one of the voice commands.
For a list of voice commands, say What
can I say?.

WHY DO YOU NEED A SYNC OWNER ACCOUNT?

A SYNC owner account is required for Vehicle Health Report activation and the
ability to view your reports online. Youll also be able to take advantage of the
many SYNC Services and personalization features, such as saving your Favorites
and points of interest (POI). Youll receive the latest software updates that add
new places, directions and information; and if you have questions, youll get free
customer support. Visit SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada)
for more information.

*if equipped

page 9

CONVENIENCE
MYKEY
MyKey allows you to program certain
driving restrictions in order to promote
good driving habits. You can program
things such as speed restrictions and
limited volume levels. For complete
information, refer to the MyKey chapter
in your Owners Manual.

INTEGRATED KEYHEAD TRANSMITTER

Press
once to lock all doors. Press
again to confirm all doors are closed.
Press
once to unlock the drivers
door. Press again within three
seconds to unlock all doors.
Press
to sound the panic alarm.
Press again or switch on the ignition
to deactivate.
Press
twice within three seconds
to unlatch the liftgate window. With a
power liftgate*, however, this button
will open or close the power liftgate
or reverse its movement instead of
the liftgate window.
Car finder: Press
twice within three
seconds to locate your vehicle. The
horn will sound and the turn lamps
will flash.

page 10

COMFORT
SECURICODE KEYLESS
ENTRY KEYPAD
Lock or unlock the doors, or release the
liftgate glass without using a key. You
can use the keypad with the factory-set,
5-digit entry code located on the owners
wallet card in the glove box. Additionally,
you can create up to five of your own
5-digit personal entry codes.
To lock all of the doors and liftgate

Press and hold 78 and 90 at the same

time. For complete information, refer to
the SecuriCode Keyless Entry Keypad in
the Locks chapter of your Owners Manual.

RAIN-SENSING WIPERS*
If switched on, your wipers will
automatically turn on when moisture
is present on the windshield. The wiper
speed will vary based on the amount of
moisture detected and the sensitivity
setting. Switch off your wipers to switch
off the rain-sensing feature.
Note: Make sure that this feature is turned
off before entering a car wash.

MEMORY FEATURE*

SEATING-TO-CARGO VERSATILITY

The memory function will save and recall

the positions of the driver seat, power
mirrors and adjustable pedals. Use the
memory controls located on the left side
of the drivers seat
to program
and then recall memory positions.

Note: Before folding the second- or thirdrow seats, make sure to flip down the head
restraints by pulling on the strap, and remove all
items from the floor and seats.

To program

2. Move the memory features to your

desired position.
until

Use this same procedure to set the

second position using the 2 button

The E-Z entry seat allows for easier

entry and exit to and from the
third-row seat.
Pull Strap

You can now use these controls to recall

the set memory positions.

SOS POST-CRASH ALERT SYSTEM

The SOS Post-Crash Alert System
provides audible and visual alarms in the
event of a crash. The direction indicators
will flash and the horn will sound. To
switch off the system, press the hazard
flasher control, or press
on your
remote transmitter.

Note: You may need to exert a moderate force

to move the seat forward and down.
To return the seats to an upright
seating position
Lift and pull the seat rearward until the
latch engages fully.

To enter the third-row seating area

Lever 1

1. Fold the head restraint forward.

Pull up on the Handle located behind the

seatback while pushing the seatback forward
and down into the seat cushion.

1. Switch on the ignition.

3. Press and hold the 1 button

you hear a tone.

TO FOLD THE FLAT-FOLDING THIRD-ROW

SEATS TO THE LOAD FLOOR

E-Z ENTRY INTO THE

THIRD-ROW SEATS

2. Pull up on Lever 1.
3. Fold down the second-row seat
and release the handle.
Handle

4. Pull the handle up again until the

seat releases from the floor.

Position 2

5. Push the seat upward and fold it

away from the third row.
To return the seat to an upright
seating position
1. Push the seat down and latch it
to the floor.

Position 3

2. Bring the seatback to an upright

position. It should lock into position.
3. Lift up on the head restraint until it
locks into its original position.

*if equipped

page 11

COMFORT (continued)

ESSENTIAL INFORMATION

To exit the third-row seating area

Once you close the moonroof, you can still

open or close the sliding shade manually.
Pull the shade toward the front of the vehicle
to close it.

1. Pull the strap located at the bottom

outboard of the seatback to release
it from the floor. Rotate it up toward
the front seat.
2. Continue pulling up on the pull strap
and the seat will flip forward.

Pull Strap

3. To return the seat to the upright

position, push the seat down until
it is latched.

To vent, press and release the TILT

control. Pull and hold the TILT control to
close the moonroof.

page 12

Instrument Panel

Press the
control on your remote entry
transmitter twice within three seconds
Position 2

Press the liftgate control located on the

inside of the liftgate handle.

Liftgate

To close with the rear cargo area button,

press and release the control located on the
left, rear quarter panel.

The moonroof control is located on the

overhead console. It has a one-touch
open and close feature. To stop its motion
during the one-touch operation, press the
control a second time.
To open, press and release the SLIDE
control. It will stop short of the fully
opened position to help reduce wind
noise. Press the SLIDE control again to
fully open the moonroof. To close, pull
and release the SLIDE control.

You can open your power liftgate three

different ways:
Push the control on the instrument panel

4. Then, lift the seatback and the head

restraint to the upright position.

MOONROOF*

POWER LIFTGATE OPERATION*

EASY FUEL SYSTEM

Obstacle detection

Position 3

If the power liftgate is closing, the system

is designed to reverse to fully open when it
encounters a solid obstacle. A three-second
tone also sounds when the system detects
an obstacle. Once you remove the obstacle,
the liftgate can be closed under power.

Rear Quarter Panel

Your vehicles fuel system allows you to

open the fuel filler door, insert the nozzle
and start fueling. Wait 10 seconds from the
time the refueling nozzle is shut off until you
remove the nozzle from the vehicle to allow
residual fuel in the nozzle to drain into
the tank.
The Easy Fuel system is self-sealing and
therefore protected against dust, dirt,
water, snow and ice. If you need to fill your
fuel tank with a portable fuel container,
use the fuel funnel which is attached to
the underside of the spare tire cover or
is included with the tire changing tools.
Slowly insert the funnel into the Easy Fuel
system and fill the tank with fuel from the
container. When done, clean the funnel or
properly dispose of it. Extra funnels can be
purchased from your authorized dealer.
Note: Do not use aftermarket funnels as they
will not work with the Easy Fuel system and
may cause damage.

FUEL TYPE AND FUEL TANK CAPACITY

If the power liftgate is opening, the system is

designed to stop when it encounters a solid
obstacle. A tone will sound for three seconds
while the obstacle is present.
*if equipped

Depending on your vehicle, your fuel tank

has a capacity of either 28 gallons (106L)
or 33.5 gallons (126.8L). Flex Fuel vehicles
have a yellow ring around the top of the fuel
filler inlet (tube) and can use either Regular
unleaded fuel, E85 Ethanol fuel or any
mixture of the two.

It is best not to alternate repeatedly

between gasoline and E85. If you do switch
fuels, it is recommended that you add
as much fuel as possibleat least half
a tank. Do not add less than five gallons
(18.9L) when refueling. You should drive
the vehicle immediately after refueling
for at least 5 miles (8 km) to allow the
vehicle to adapt to the change in ethanol
concentration. If you exclusively use E85
fuel, it is recommended to fill the fuel tank
with regular unleaded gasoline at each
scheduled oil change.

FUEL-EFFICIENT TRANSMISSION
Your vehicle has been designed to improve
fuel economy by reducing fuel usage
while coasting or decelerating. This may
be perceived as a light to medium braking
sensation when removing your foot from
the accelerator pedal.

REAR WINDOW BUFFETING

You may hear a pulsing noise when one or
both of the rear windows are open. Lower a
front window slightly to reduce this noise.

TIRE PRESSURE MONITORING SYSTEM

Your vehicle is equipped with a Tire Pressure
Monitoring System (TPMS) that displays a
low tire pressure warning light when one or
more of your tires are significantly under-

inflated. If this happens, stop and check your

tires as soon as possible. Inflate them to the
proper pressure. Refer to the Inflating Your
Tires section in the Wheels and Tires chapter
of your Owners Manual for more information.

LOCATION OF SPARE TIRE AND TOOLS

The temporary spare tire is under the
vehicle, just forward of the rear bumper.
The temporary spare is designed for
emergency use only and you should replace
it as soon as possible. The jack and tools are
in the access panel on the floor behind the
third-row seat. Make sure that you switch
off the deployable running boards* as well
as the automatic load leveling suspension
system* prior to jacking, hoisting or towing
your vehicle. For complete details on how
to change your tire, refer to the Wheels and
Tires chapter in your Owners Manual.

ROADSIDE ASSISTANCE
Your new Ford Expedition comes with
the assurance and support of 24-hour
emergency roadside assistance.
To receive roadside assistance in the
United States, call 1-800-241-3673.
In Canada, call 1-800-665-2006.

page 13

FUNCTION
REAR VIEW CAMERA*

NAVIGATION SYSTEM*

The rear view camera system is on the liftgate and

provides a video image of the area behind the vehicle.
The display will automatically appear on the navigation
system screen* or in the interior mirror whenever the
vehicle is in reverse (R) and uses colors (green, yellow
and red) to alert you of your proximity to objects.

Set your destination by using your

touchscreen or voice commands.
To program a destination using
the touchscreen
1. Press the DEST button and Accept when
the Terms of Use screen appears.

FORWARD AND REVERSE SENSING SYSTEMS*

If equipped, these systems may warn you if there is
an object in front of or behind the vehicle. The system will sound a warning tone that
increases in frequency as the object gets closer and will sound continuously when the
object is less than 10 inches (25.4 centimeters) away.

2. Select from the following:

a. Quick: allows you to cancel the route,
access emergency destinations (such as
police stations or hospitals), save your
favorite destinations to presets for quick
access, find the nearest point of interest
(POI), and recall a previous destination
or entry from your address book to set
as a current destination.

Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to
your Owners Manual for safety information, more details and limitations.

UNIVERSAL GARAGE DOOR OPENER*

Your drivers side visor has a built-in wireless transmitter that replaces the common handheld garage door opener. Additionally, you can program this system to security systems,
entry gates and home or office lighting. Refer to the Universal Garage Door Opener chapter
in your Owners Manual for programming instructions.

page 14

*if equipped

b. Standard: allows you to set a

destination using any of the following:

i. Address Book
ii. Previous Destination
iii. Phone Number
iv. Map
v. Street Address
vi. POI
vii. Freeway Exit/Entrance or
Intersection

c. Edit Route: allows you to make any adjustments to the

currently selected navigation route such as:

i. Cancel
ii. Detour
iii. View Route
iv. Edit Route Preferences
v. Edit Traffic Preferences
vi. Edit Destination/Way Points
vii. Edit Turn List

Note: Periodic map updates are available at an additional cost.

Call 1-800-NAVMAPS (in Mexico, call 01-800-557-5539)
or visit www.navigation.com/ford.

page 15