EPAD

U S E R S

G U I D E

P R O D U C T

F A M I L Y

R E F E R E N C E

P/N: 94-32748 Rev. C

ePad Product Family Users Guide

ePad, ePad II, ePad-i.d., ePad-i.d. Pro, ePad-ink, ePad-vision and

ePad LS are trademarks of ePadLink. All other trademarks are the
property of their respective owners.
ePad Product Family Users Guide P/N 94-32748 Rev. C
2009 ePadLink. All rights reserved.

ePad Product Family Users Guide

Table of contents
PART I- EPADS ........................................................................5

Introduction ............................................................. 5
About the ePad electronic signature product family .........................5
ePad-vision ................................................................................5
The standard ePad......................................................................5
The ePad-POS ............................................................................6
The ePad-ink..............................................................................6
The ePad-i.d. .............................................................................6
ePad II ......................................................................................6
ePad-ink Pro ..............................................................................7
ePad-i.d. Pro ..............................................................................7
ePad LS.....................................................................................7

ePad installation ....................................................... 7

The contents of your package ......................................................7
System requirements for all ePad products: ...................................8
Installing the ePad software .........................................................9
Installing the ePad hardware...................................................... 10
Replacing the ePad protective layer specific models only............. 12

Specifications ......................................................... 14
Thin Client Support Matrix........................................ 17
Troubleshooting...................................................... 18
Care and Maintenance ............................................. 19
Contact Information ................................................ 21
Technical Support ..................................................................... 21
Mailing Address ........................................................................ 21
Web........................................................................................ 21

ePad-ink FCC Certification ........................................ 22

PART II - INTEGRISIGN......................................................... 32

IntegriSign Desktop User Manual .............................. 32

Copyright ................................................................................ 32
Disclaimer ............................................................................... 32
Trademarks ............................................................................. 32
1. Welcome ............................................................................. 33
2. Where to find information ...................................................... 33
2.1 IntegriSign Desktop Help ................................................. 33
3. Installing/Uninstalling IntegriSign Desktop............................... 34
3.1 Before you begin ............................................................ 34
3.2 Installing the ePad device ................................................ 34
3.3 Running IntegriSign Desktop Setup................................... 35
3.4 Known Installation issues................................................. 36

ePad Product Family Users Guide

3.5 Uninstalling IntegriSign Desktop ....................................... 36
4. Preferences .......................................................................... 37
4.1 IntegriSign Desktop - Configuration .................................. 38
4.2 Creating User Profile ....................................................... 39
4.3 Setting other Preferences................................................. 40
5. IntegriSign Desktop Plug-ins .................................................. 40
5.1 Overview ....................................................................... 41

ePad Product Family Users Guide

PART I- EPADS

Introduction
About the ePad electronic signature product family
EPadLink electronic signature pads (ePads) are pen input
devices that capture hand-written signatures for use in PC
applications. Designed to mimic the natural feel of signing on
paper, the ePads can be used on the desktop, yet are small
and light enough to take on the road. Forms requiring
signature approvals can now be completed and stored
electronically. With the ePad product family, its easy to add
signatures to electronic documents, anytime, anywhere!
The ePad products offer software plug-ins for Microsoft
Word, Microsoft Excel, and Adobe Acrobat.
ePad-vision
The ePad-vision is a multi-functional eSignature capture
device with a full-color LCD screen and signing surface.
This sleek, lightweight unit is ideal for customer-facing
applications both in-house and on the road. ePad-vision
offers three operating modes: signature capture,
marketing presentation, and data collection. The bidirectional, interactive display allows presentation of
affirmation text, selectable options, customer surveys,
and more. Colorful backgrounds, rotating slicks, and
screen savers can be fully customized with corporate,
marketing-related, or personalized images. The ePadvision is user programmable.
The standard ePad
The standard ePad is designed for basic electronic signature
capture. It is light-weight and self-powered via a USB or a
Serial (RS232) port. This is ePadLinks standard model and

ePad Product Family Users Guide

has been implemented in hundreds of applications and

environments where electronic signature is necessary.
The ePad-POS
This Point of Sale version is fully equipped for retail
transactions and other receipt-signing applications. Like the
standard ePad, it uses the VersaPad Semiconductive
technology in its signing area. It is optimized for use with a
ballpoint pen tethered to the ePad or passive stylus. The
ePad-POS is the ideal pad for paper receipt signing. It comes
in Serial and USB versions.
The ePad-ink
The ePad-ink allows electronic signature capture with
interactive visual feedback via LCD. It is based on a ITO
resistive touchpad technology. The 3 x 2.2, 300 d.p.i.
screen is stylish and allows for powerful integration flexibility
in any environment with its bi-directional communications
capability. USB and Serial (RS232) versions are available.
The ePad-i.d.
With the ePad-i.d. you can capture signatures and perform
fingerprint capture and verification. The fingerprint sensor is
a CMOS active capacitive pixel sensing technology that is
capable of 500 dpi image resolution and capture rate of 14
frames/seconds.
ePad II
The next generation of electronic signature technology from
ePadLink, Inc., ePad II provides increased security and
performance for mission critical applications. Integrating
ePadLinks Semiconductive technology with advanced
features such as, user definable report rates (up to 400 PPS)
and unique serial ID, the ePad II provides higher signature
definition and biometric repeatability. Optimized for use with
a passive stylus, the ePad II is compatible with IntegriSign
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ePad Product Family Users Guide

Signature Software Suite and proprietary applications in

Windows 2000, XP, and Vista.
ePad-ink Pro
Taking the legacy of the ePad-ink to the next level, this
latest addition to the ePad product family comes jam-packed
with features, such as Unique Serial ID, bi-directional
communications, replaceable protective screen film for
increased durability and USB connectivity for deployment
flexibility. The ePad-ink Pro comes with a powerful new
processor and a staggering 16 MB of flash.
ePad-i.d. Pro
This new addition to the ePad family combines the powerful
features of the ePad-ink with the biometric capability of the
ePad-i.d. Moreover, this ePad leverages the ePad-ink Pros
powerful hardware platform, which offers features such as
Unique Serial ID, replaceable protective screen film, and USB
connectivity.
ePad LS
ePad LS provides increased pad surface durability via a
new fortified field-serviceable writing surface, ePad LS
includes a bi-directional pressure-sensitive ITO display to
present marketing messages to customers while capturing
signatures. ePad LS offers a fully programmable scrolling
text window, enabling display of Rich Text documents
utilizing multiple fonts and colors.

ePad installation
The contents of your package
Included in the box:
ePad and tethered stylus.
ePad-i.d. comes with power adapter
ePad-i.d. Pro and ePad LS come with:
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ePad Product Family Users Guide

o USB cable
o Power adapter
o Complimentary replaceable screen film
ePad-vision comes with USB cable
Software Installation CD or Software Download
Instructions
User Guide in single pack configurations

The ePad Software Installation CD includes:

ePad product family drivers and diagnostic utilities
Documentation
Optional signature software
System requirements for all ePad products:
Microsoft 2000, XP and Vista*
Available 9-pin serial port (for Serial version), or
USB port (for USB version)
Optional:
o Microsoft Terminal Services
o Citrix ICA client (for use with Citrix
Metaframe; see Thin Client Support Matrix
section for more details)
* For more information on running your ePad on Vista, please
read the README.HTM file installed with the drivers.

ePad Product Family Users Guide

Installing the ePad software

Installing the software first will allow the proper
recognition of the device by the operating system. It is
not necessary to connect the ePad device to your
computer during the software installation.
Installing the ePad drivers from CD
1. Insert CD and follow the instruction to complete the
installation of ePad software drivers.
2. If the software installer does not automatically start,
please perform the following steps:
Run setup.exe from the CD. To do this, click
START > RUN.
Type d:\setup.exe (where d: is the letter
representing your CD drive) in the Open text box,
and then click the OK button.
Follow the instructions on the screen to complete
the installation.
After the installation of ePad software drivers is complete,
the programs will be under START > PROGRAMS >
EPADLINK > EPAD.
Uninstalling the ePad Software
To uninstall an EPadLink ePad, you should use the
Add/Remove Programs option found in the Windows
Control Panel.
For information about the Add/Remove Programs option,
refer to Windows Help.

ePad Product Family Users Guide

Installing the ePad hardware

ePad-vision
The ePad-vision comes with a detachable USB cable and
requires nothing more than to be plugged into a standard
computer USB port to properly power up.
Attach the supplied USB cable into the USB port on the
back of the ePad-vision and then plug the other end into a
standard USB port in your computer.
ePad-i.d. and ePad-i.d. Pro
After installing the software drivers, follow these
instructions to connect the ePad-i.d. USB cable to an
available USB port on your computer.

Locate an available USB port on your computer

and connect the ePad-i.d. USB cable into it.
The necessary drivers for the ePad-i.d. should
automatically detect the ePad-i.d.
During the installation, Windows may prompt you
to insert the original Windows installation CD. You
must insert the Windows installation disk to install
the ePad drivers properly.
Please review the readme.htm file found on the
EPadLink program menu for further information.

The ePad-i.d. is designed to draw all its power from your

computers USB port. In most cases, the USB cable will
provide sufficient power to operate the pad, but in some
cases the optional AC adapter power supply may need to
be attached to the pad.
With no accessories plugged into the rear USB ports, the
unit draws up to 300mA @5V. The USB host supplies this,
unless the power adapter is used. Accessories plugged in
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ePad Product Family Users Guide

to the rear USB ports can draw up to 500mA of current

each when the power adapter is used. If no power
adapter is used, the maximum allowable current
consumption by each accessory is 100mA.
WARNING: Only use the power adapter supplied with the
product.

For example, if you have more than one device connected

to the USB ports on your computer (e.g., a digital
camera, a printer, a scanner) OR if you have devices
attached to the USB port(s) on your ePad-i.d., your
computer may not be able to supply the ePad-i.d. with
enough power. In this case, the optional power supply
can be used provide enough power to operate ePad-i.d
and any devices connected to it.
To connect and use the optional power supply, follow
these instructions:
Plug the AC adapter connecter into the EPadLink
power terminal.
Plug the AC adapter power plug into a 90
264VAC, 47 - 63HZ wall outlet.
Note: The ePad-i.d. Pro requires the use of the power
supply (included) at all times.
Capture Ready LED
The ePad-i.d. includes a Capture Ready LED (light
emitting diode). When the unit is ready to scan a persons
thumb or fingerprint, the LED will blink with a green light.
The ePad-i.d. Pro requires the use of the external power
supply (included).

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ePad Product Family Users Guide

ePad LS
The ePad LS power and data cable uses a new design,
where only one cable reaches the ePad LS unit itself, a
USB connector for the host computer is at the other end
and a power supply adapter connects in between. The
ePad LS requires the use of the external power supply
(included) at all times.
WARNING: Only use the power adapter supplied with the
product.

Assembling the data/power cable is easy:

Plug the mini-D connector to the ePad LS port,
located in the receding bay (bottom) of the ePad.
Plug the power supply to a power source and
attach the other end to the ePad LS data/power
cable, at the reception block.
Plug the USB connector to the host computer.
Replacing the ePad protective layer specific models only
In order to increase the lifespan of the ePad signature
sensor (e.g. ITO) and LCD, a replaceable film is employed
for protection. The protective film may, however become
worn out after prolonged use. To ensure continued
reliable use of the ePad, it is necessary to replace the
protective film when it becomes worn out. To replace the
protective film, please follow these steps:
ePad LS
Remove bezel by pushing on the button located
below the front area of the ePad LS. Apply direct
force to release bezel.
With your fingers and starting from the upper right
corner, peel off the old protective layer.
Install new protective layer making sure dovetails
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ePad Product Family Users Guide

align in their seats and the edges are secure. You

can run your finger around the edges of the
protective layer to ensure the protective layer is
not out of place.
Snap bezel back in place.

ePad-i.d. Pro
Remove bezel by inserting a rigid wire through the
small pin hole in the lower mid section of the
housing and applying direct force to release bezel.
Use fingernail in lower mid window area to lift
bezel up while applying force to the wire.
Place thumb and finger on protective layer and
squeeze together to release and remove the
protective layer.
Install new protective layer making sure dovetails
align in their seats.
Snap bezel back in place.
ePad-vision
Remove the stylus holder by unscrewing two
screws located on the bottom of the ePad-vision.
With your fingers and starting from the upper
area, peel off the old protective layer.
Install new protective layer starting with the
bottom edge, making sure the holes are aligned
and the edges are secure. You can run your finger
around the edges of the protective layer to ensure
the protective layer is not out of place and bubbles
are not formed.
Replace the stylus holder and replace the screws.

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ePad Product Family Users Guide

Specifications
Technology:

Models:

Compatibility:
Actuator Type:
Software
Included:
Report Rate:

Resolution:

Encryption:

ePad and ePad II:

VersaPad Semiconductive

ePad-i.d.: VersaPad Semiconductive and

Capacitive Fingerprint

ePad-ink, ePad-vision, ePad-i.d. Pro and

ePad LS:
ITO resistive analog touchpad
Three package configurations available:

Single unit with IntegriSign and drivers

Single unit with drivers only

Single unit with drivers only, plus European

plug set (for units with power supplies)
All models: Windows 2000 SP4, XP SP2, and
Vista.
All models are optimized for use with passive
tethered stylus

Standard configuration: Drivers for entire

ePad family and IntegriSign signature suite.

Drivers-only configurations available.

ePad II, ePad-vision, ePad-i.d. Pro and

ePad LS: 100 to 400 reports/second

All other models: 100 reports/second

Standard ePad, ePad II and ePad-i.d.: 300

counts per inch.

ePad-i.d. and ePad-i.d. Pro: 500dpi

(fingerprint sensor)

ePad-ink, ePad-i.d. Pro, ePad-vision and

ePad LS: 300 dpi (touchpad)

ePad-i.d. Pro:
- 125, 192 and 256-bit AES
- 64-bit DES and 192-bit triple DES (3DES)

ePad LS: 256-bit AES (optional)

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ePad Product Family Users Guide

Display Size/
Resolution:

Z-Axis/Levels of
pressure:
Hardware
Interface:
Power:

Dimensions:

ePad-ink and ePad-i.d. Pro: 320 (H) x 240

(V) pixels, 3.8" diagonal screen and 300 dpi
ePad LS: Full color 5.7 (diagonal) LCD
ePad-vision: Full color 4.3 (diagonal) LCD
ePad, ePad II, ePad-ink and ePad-i.d.: 128
levels of pressure
USB port or RS232/Serial port for
respective models.
ePad, ePad-vision, ePad II and ePad-ink:
Self powered from standard RS232 or USB
port for the respective pads
ePad-i.d.:
Self-powered from USB port. Cameras or
other devices plugged into the ePad-i.d.s
hub will need external power
ePad-i.d. Pro and ePad LS:
External power supply (provided)
ePad Serial and USB:
121mm x 138mm x 13mm
(6.94 x 5.45 x 0.51)
ePad II:
146.04mm x 152.49mm x 13.97mm
(5.75 x 6.00 x .550)
ePad-i.d.:
195mm x 155mm x 41mm
(7.7 x6.1 x1.6)
ePad-ink USB:
151mm x 151mm x 41mm
(5.94" x 5.94" x 1.61")
ePad-i.d. Pro:
190mm x 155.45mm x 42.42mm
(7.68 x 6.12 x 1.67)
ePad LS:
212.7mm x 187.3mm x 50mm
(8.4 x 7.4 x 2)
ePad-vision:
151mm x 151mm x 20mm (5.9 x 5.9 x
0.8)

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ePad Product Family Users Guide

Signing area:

Weight:

Temperature:

Humidity
(Operating):

Approvals and
Certifications:

ePad & ePad II:

88.9mm x 53.1mm (3.5 x 2.09)
ePad-vision:
98.2mm x 55.5mm (3.7" x 2.1")
ePad-i.d.:
88.9mm x 38.1mm (3.5 x 1.5)
ePad-ink (Monochrome LCD):
76mm x 56mm (3" x 2.2")
ePad-i.d. Pro:
81mm x 6mm (3.19 x 2.40)
ePad LS:
114.3mm x 88.9mm (4.5 x 3.5)
Standard ePad, & ePad II:
0.26kg (0.58 lbs.)
ePad-i.d.: 0.34 kg (0.75 lbs)
ePad-ink: 0.35 kg (0.75 lbs)
ePad LS: 0.65 kg (1.43 lbs)
ePad-vision: 0.30 kg (0.66 lbs)
ePad-ink, ePad Serial & USB:
Operating 0C to 45C (+32F to 113F)
Storage -15C to +70C (+5F to +158F)
ePad II:
Operating: 0C to +50C (+32F to +122F)
Storage -40C to +70C (-40F to +158F)
ePad-i.d., ePad-i.d. Pro, ePad LS, & ePad-vision:
Operating: 0C to +40C (+32F to +104F)
Storage: -15C to +70C (+5F to +158F)
ePad USB, ePad-vision and ePad II:
10-95% RH, non condensing
ePad-i.d., ePad-ink, ePad-vision, ePad-i.d. Pro
and ePad LS:
10-85%RH, non-condensing
ePad-i.d. & ePad-ink: FCC part B, CB and CE
Standard ePad, ePad II, ePad-i.d. Pro, ePadvision and ePad LS: FCC and CE

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ePad Product Family Users Guide

Thin Client Support Matrix

Thin Client

Microsoft Terminal
Services

Citrix ICA

WYSE 3125
(WinCE v4.0
w/optional CE.NET)

ePad USB

ePad USB

WYSE 3200
(WinCE 2.12)

--

ePad USB

WYSE 9000 (XPE)

All ePads, except ePad- All ePads, except ePadi.d and ePad-i.d. Pro* i.d and ePad-i.d. Pro*

Win32
(Win 2000 to Vista)

All ePads, except ePad- All ePads, except ePadi.d and ePad-i.d. Pro* i.d and ePad-i.d. Pro*

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Troubleshooting
Having trouble? Try the following tips to get your ePad up
and running:

For Serial ePad, make sure you are running 2000

or XP.
For USB ePads, make sure you are running
Windows 2000, XP or Vista.
Try restarting Windows; Windows can be sensitive
to its treatment of memory and resources. Often
restarting and /or powering computer off and back
on, will clear up problems.
Check your connections make sure ePad is
securely connected to the serial port or USB port.
After the installation, check to see if the ePad is
functioning at a lower level (driver level): Start
Windows Explorer and browse to the C:\Program
Files\EPadLink\ePad\Diagnostic folder. In
there you should look in the corresponding ePads
folder for diagnostic tools for each ePad type.
For the serial ePad, if you have infrared devices on
the computer (sometimes found in laptops),
disable them prior to installation. You can always
enable these infrared devices after the ePad is
successfully installed.
It may be necessary to disable any serial devices
before installing the ePad Serial version. Like the
IR devices, you can re-enable the serial devices
after the successful installation of the ePad Serial.
More information can be found online by going to:
www.epadsupport.com and clicking on FAQs
(Frequently Asked Questions).

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ePad Product Family Users Guide

Care and Maintenance

EPadLink Signature ePads are durable and will last for
many years. Proper care and maintenance, however, will
better guarantee the reliability and performance of your
ePad over its lifetime.
The only periodic maintenance your EPadLink ePad
requires is to keep it clean. A dirty pad surface may
interfere with moving your stylus smoothly across the
surface and can make it hard to capture thumb- and
fingerprints.
Maintain the EPadLink Signature Pad properly by
following these guidelines:
1. Never leave the pad exposed to the sun for long
periods of time. If you keep the pad locked in a car on a
hot day, leave a window cracked to help with ventilation
and keep the pad in a carrying case or shaded area of the
vehicle.
2. To clean the pad, follow these guidelines:
a. Use any mild liquid household cleaner or rubbing
alcohol.
b. Apply a small amount of cleaner to a soft, non-abrasive
cloth and wipe the pad or sensor.
c. Be sure to wipe all cleaner residue from the device.
d. Allow the alcohol to evaporate normally.

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ePad Product Family Users Guide

CAUTION:
a. Do not pour cleaner or alcohol directly onto the device.
Apply the cleaner to a soft cloth first.
b. Do not use De-Natured Alcohol. This will damage the
plastic case.
c. Do not allow liquid to drip inside the unit.
d. Do not scratch the fingerprint sensor surface.
e. Do not expose the device to extreme cold or heat as
per the temperature and humidity specifications.
f. Do not put objects pressing against the signature pad
area when storing the device.
g. Do not use ballpoint pen or other sharp objects. Use
only the supplied stylus.
h. Do not use other power adapters. Use only the power
adapter module supplied with the unit.

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ePad Product Family Users Guide

Contact Information
Technical Support
If you have any difficulties installing or using your ePad,
please refer to the section of this Users Guide that relates
to your problem. If you are still unable to resolve the
problem, please call our Product Support team for
assistance.
The toll free number for technical support is
800-520-3464.
Support FAQs are available at www.epadlink.com.
Technical support is available Monday through Friday from
8 a.m. 5 p.m. Pacific Time.
Support via email: support@epadlink.com
When contacting support, please have the following
information available:
Date and place of purchase
Brand and model of computer
Software you use with this product
Mailing Address
650 Cochran St Suite 5
Simi Valley, CA 93065
800-520-3464
Fax: 805-520-0867
Web
www.epadlink.com

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ePad Product Family Users Guide

ePad-ink FCC Certification

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply with
the limits for a CLASS B digital device, pursuant to Part
15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in
accordance with the instruction guide, may cause harmful
interference to radio communications. However, there is
no guarantee that this radio interference will not occur in
a particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment on
and off, the user is encouraged to try to correct the
interference by one or more of the following measures:

Re-orient or relocate the receiving antenna.

Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio-TV
technician for help.

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ePad Product Family Users Guide

Notice: Any changes or modifications not expressly

approved by the party responsible for compliance could
void the users authority to operate the equipment. This
product is equipped with shielded cable. Extension cables,
if used, must be shielded in order to comply with the
emission limits.

CE Conformity
This product has been designed to meet requirements of
CE radiated and conducted emissions, as well as all
related susceptibility standards. Tests confirm this
product meets these requirements.
CB Safety Certification
This product has been tested to
requirements of CB safety standard. *

and

meets

* Only for the products listed as such under Approvals and certifications section.

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STANDARD END-USER LICENSE AGREEMENT

END USER SOFTWARE LICENSE
This legal document is an agreement (the Agreement)
between you, the end-user, and ePadLink. (ePadLink).
1.
Grant of License. The software on the accompanying
diskette, CD-ROM or which you have downloaded has been
developed by or licensed by ePadLink (the "Software"). The
Software is licensed, not sold, to you for your use only on
one (1) machine or on a computer file server at a single
location within your internal network for the exclusive
purpose of internal business use in accordance with the
Documentation (as defined below). This license is nonexclusive and ePadLink reserves all rights not expressly
granted to you in this Agreement. This license may be
transferred only in connection with the accompanying
ePadLink product.
2.
License Fee. In consideration of the licenses granted
herein, you must pay the license fee or other consideration
for the Software and the documentation for the Software
(Documentation) as set forth in Exhibit A attached hereto.
3.
Ownership of Software. Although you may own the
product in which the Software is originally recorded,
ePadLink retains all right, title and interest in and to the (a)
Software and the Documentation, including all future
enhancements, upgrades, updates and new releases; and
(b) any know-how or any intellectual property contained in
or associated with the foregoing. You acknowledge that the
Software is ePadLink property or is duly licensed by
ePadLink from third party developers (Third Party
Developers) and contains valuable confidential, unpublished
information developed, acquired or licensed by ePadLink at
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ePad Product Family Users Guide

great expense, including data processing algorithms,

innovations and concepts. The Software is protected by
copyright and other federal and state laws. You agree to use
your reasonable best efforts to protect the Software from
unauthorized reproduction, distribution, disclosure, use, or
publication.
4.
Copy Restrictions. You may make one (1) back-up
copy of the Software, provided that such back-up copy is not
installed on or used on any computer. Unauthorized copying
of the Software is expressly forbidden.
5.
Use Restrictions. You may not directly or indirectly (i)
reverse engineer, decompile, disassemble or otherwise
attempt to derive the source code of the Software; (ii)
encumber, time-share, rent or lease or assign the rights
granted by this Agreement; or (iii) adapt, translate, localize,
port or otherwise modify any Software or permit anyone to
engage in similar conduct.
6.
Termination. This License is effective until
terminated. This License will terminate automatically without
notice from ePadLink if you fail to comply with any provisions
of the License. Upon termination of this Agreement, all rights
granted to you under this Agreement shall immediately
terminate and revert to ePadLink and you will cease the use
of the Software.
7.

Warranty

7.1 Ownership. ePadLink represents and warrants that it has

obtained all necessary rights in and to the Software
necessary to grant the rights and licenses to you hereunder.
7.2 Performance. ePadLink represents and warrants that for
90 days from the date of sale of product (the Warranty
Period) to end-users consistent with the terms of this
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ePad Product Family Users Guide

Agreement, the Software will perform in accordance with the

specifications and documentation therefore, and that the
specifications and documentation accurately reflect the
operation and use of the most current version of the
ePadLink products, including Updates (as hereinafter
defined), provided to you hereunder.
7.3 Warranty Disclaimer. EXCEPT FOR THE EXPRESS
WARRANTY SET FORTH ABOVE, EPADLINK AND ANY THIRD
PARTY DEVELOPERS MAKE NO OTHER WARRANTIES
RELATING TO THE PRODUCTS, EXPRESS, STATUTORY OR
IMPLIED, AND EXPRESSLY DISCLAIMS ANY WARRANTY,
INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT,
FITNESS FOR A PARTICULAR PURPOSE OR
MERCHANTABILITY EVEN IF EPADLINK HAS BEEN
INFORMED OF SUCH PURPOSE.
8.

Software Maintenance, Development and Support.

a.
Maintenance. In the event of the discovery of any
material failure of the Software to comply with the warranty
of Section 7.2, above, ePadLink sole liability and your sole
remedy shall be, at ePadLink Option, either: (i) return the
License Fee; or (ii) repair or replacement of the Software;
provided, however that ePadLink received written notice of
such failure within the Warranty Period.
b.
Upgrades, Bug Fixes and New Releases. ePadLink
shall make available to you updates, upgrades, bug fixes and
new versions of the ePadLink Software (collectively,
"Updates") which ePadLink generally releases to its
customers from time to time.
9.

Limitation of Liability.

a.
Consequential Damages Waiver. YOU
ACKNOWLEDGE AND AGREE THAT THE CONSIDERATION
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ePad Product Family Users Guide

WHICH EPADLINK IS CHARGING HEREUNDER DOES NOT

INCLUDE ANY CONSIDERATION FOR ASSUMPTION BY
EPADLINK OF THE RISK OF YOUR CONSEQUENTIAL OR
INCIDENTAL DAMAGES WHICH MAY ARISE IN CONNECTION
WITH YOUR USE OF THE SOFTWARE AND
DOCUMENTATION. ACCORDINGLY, EPADLINK AND ANY
THIRD PARTY DEVELOPERS SHALL NOT BE LIABLE FOR ANY
LOSS OF USE, INTERRUPTION OF BUSINESS, OR ANY
SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL
DAMAGES OF ANY KIND (INCLUDING LOST PROFITS)
REGARDLESS OF THE FORM OF ACTION WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
PRODUCT LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
b.
Limitation of Liability. SUBJECT TO THE
INFRINGEMENT INDEMNIFICATION PROVIDED FOR IN
SECTION 9a OF THIS AGREEMENT, EPADLINK' AND ANY
THIRD PARTY DEVELOPERS AGGREGATE LIABILITY TO YOU
UNDER ANY CLAIMS ARISING OUT OF THIS AGREEMENT
SHALL NOT EXCEED THE LICENSE FEES PAID TO EPADLINK
PURSUANT TO THIS AGREEMENT.
10.
Software License Agreement (Europe, Africa And
Middle East) Important Notice To Customers. This product
contains copyrighted computer programs, which are the
inalienable intellectual property of ePadLink. This software is
both integrated within the product and also contained on the
accompanying data carrier. The purchase of this product
from your dealer does not include ePadLink Software or any
associated rights of usage. ePadLink grants you, the user,
the right to use the software solely in accordance with the
conditions of this Agreement. By purchasing this product you
agree to the terms of this license.
11.
Third Party Beneficiaries. This Agreement is an
agreement made expressly for the benefit of any Third Party
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ePad Product Family Users Guide

Developers and any Third Party Developers shall be third

party beneficiaries to this Agreement. It is the express
intent of ePadLink and you, that each of you intends to
benefit such Third Party Developers by this Agreement to
enable such Third Party Developers to enforce the provisions
of this Agreement. In their enforcement of the provisions of
this Agreement, the Third Party Developers shall be entitled
to all rights, protections and remedies of ePadLink under this
Agreement.
12.
Miscellaneous. This License is governed by the laws
of the United States of America and the State of California.
Your rights and obligations under this Agreement may not be
assigned or assumed without the written consent of
ePadLink. If any of the provisions of this Agreement are
determined to be invalid, illegal, or unenforceable, such
provisions shall be modified to the minimum extent
necessary to make such provisions enforceable, and the
validity, legality, and enforceability of the remaining
provisions of this Agreement shall continue in full force and
effect. This Agreement shall be binding on, and shall inure to
the benefit of, the parties to it and their respective heirs,
legal representatives, and successors. No supplement,
modification, or amendment of this Agreement shall be
binding unless executed in writing by all the parties. This
Agreement and the other documents to be executed to
implement its provisions together constitute the entire
agreement between the parties pertaining to the subject
matter contained in them. No supplement, modification, or
amendment of this Agreement shall be binding unless
executed in writing by all the parties. Should any litigation or
arbitration be commenced between the parties concerning
the rights or obligations of the parties under this Agreement,
the party prevailing in such litigation or arbitration shall be
entitled, in addition to such other relief as may be granted,
to a reasonable sum as and for its attorneys fees in such
litigation or arbitration. This amount shall be determined by
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ePad Product Family Users Guide

the court in such litigation or arbitration or in a separate

action brought for that purpose.

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INTEGRISIGN
DESKTOP
U S E R

M A N U A L

C A P T U R E / B I N D

V E R S I O N

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ePad Product Family Users Guide

PART II - INTEGRISIGN

IntegriSign Desktop User Manual

Copyright
This manual is copyright EPadLink, with all rights
reserved. This manual may not be reproduced in any
form without prior written permission from EPadLink.
Disclaimer
The instructions and descriptions contained in this manual
were accurate for IntegriSign Desktop at the time of
publication. IntegriSign Desktop product contents, however,
are subject to change without notice. Therefore, EPadLink
assumes no liability for damage incurred directly or indirectly
from errors, omissions or discrepancies between the product
and the manual.
Trademarks
Windows is a trademark and MS and MS-DOS and
Microsoft are registered trademarks of Microsoft
Corporation. MS-Office, MS-Word and MS-Excel are
registered trademarks of Microsoft Corporation. All other
brands and product names are trademarks or registered
trademarks of their respective companies.

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ePad Product Family Users Guide

1. Welcome
Welcome to IntegriSign Desktop Electronic Signature
Authentication Software. IntegriSign Desktop is easy to use,
reliable and secure. This User Manual is intended to provide
you all the information you need to install and use this
product.
2. Where to find information
Whether you are new to IntegriSign Desktop or an
experienced user, the following resources can help you get
the most out of IntegriSign Desktop.
2.1 IntegriSign Desktop Help
IntegriSign Desktop Help is your principal source of
information about this product. It is always available by
way of IntegriSign Desktop Preferences Help. Pressing F1
in any of the screens in the IntegriSign Desktop
Preferences brings up the related IntegriSign Desktop
Help topic. Help describes how to perform a wide variety
of tasks related to the use of IntegriSign Desktop.
To open IntegriSign Desktop Help:
Click the Start button, and click on Programs.
Click the IntegriSign Desktop and log in.
Click on the IntegriSign Desktop Help options and
the Help window appears.
Each tab helps you to locate information in a different
way. Use the Contents tab to locate topics, the Index tab
to lookup key words, and the Search tab to search for
text.

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ePad Product Family Users Guide

3. Installing/Uninstalling IntegriSign Desktop

Each IntegriSign Desktop Software package includes:
IntegriSign Desktop Software
IntegriSign Desktop User Manual (normally,
electronic copy)
If either of these items is missing, please contact
EPadLink.
3.1 Before you begin

IntegriSign Desktop runs on 32-bit Windows

operating system, i.e. Windows 2000/XP and Vista.
Your system should have a minimum of 20 MB free
space on the hard drive, in addition to the free
space requirements for Windows.
Before installing a new version of IntegriSign
Desktop, uninstall any older versions of IntegriSign
Desktop on your machine.
Close all the applications running on Windows.

3.2 Installing the ePad device

Refer to the ePad Product Family Users Guide section for
instructions on installing the device. Check if your
computer recognizes the ePad.

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ePad Product Family Users Guide

3.3 Running IntegriSign Desktop Setup

The steps 1 & 2 below are specific to the IntegriSign
Desktop setup from a CD. If you have downloaded the
IntegriSign Desktop software from the Internet, please
check the notes associated with the download &
installation instructions.

1. The Auto Run program on the CD automatically

launches a menu screen, which lists installing

IntegriSign Desktop as one option.

2. In case the Setup does not start automatically, go

to the IntegriSignDesktop folder on the CD
drive and double click on the file named
setup.exe. Setup may also be started from the
Run option of the Start menu by typing
E:\IntegriSignDesktop\Setup.exe (where E
is CD drive designation)

3. After completion of the installation, you will be

asked to restart the computer. Click OK and restart the computer to enable proper registration of
the IntegriSign Desktop components.
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ePad Product Family Users Guide

3.4 Known Installation issues

For MS Office: If MS Office is not loaded properly,

some files may not be installed properly. To rectify
this, load MS office properly, and then repair
IntegriSign Desktop by choosing the Repair option
in the IntegriSign Desktop installation.
If any other problem arises, please contact
EPadLink.

3.5 Uninstalling IntegriSign Desktop

To uninstall IntegriSign Desktop:
Go to Start > Settings > Control Panel >
Add/Remove programs.
You will find IntegriSign Desktop listed, select
IntegriSign Desktop and follow the instructions to
uninstall the software.
Signatures that have been placed into documents are not
removed.
Note: Deleting the IntegriSign Desktop folder directly will
not uninstall the software completely.

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ePad Product Family Users Guide

4. Preferences

The IntegriSign Desktop Preferences window can be invoked

from Start > Programs > IntegriSign Desktop > Preferences
Manager or by clicking Preferences button from the sign pad
window. IntegriSign Desktop Preferences facilitates creation
of profiles using the Create button.

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ePad Product Family Users Guide

The Pen Color set is reflected only for the profile for which it
is set. You also can set the details (like Name, Date, Location
etc.) that can be shown along with the signature.
4.1 IntegriSign Desktop - Configuration
Pen Color and details to be displayed along with signature
like Date, Logo etc. can be preset before creating a profile in
IntegriSign Desktop - Desktop Configuration window. Start >
Programs > IntegriSign Desktop > Desktop Configuration.
Size of the signature placeholder can be preset using the
Custom Signature Size setting option from IntegriSign
Desktop - Desktop Configuration. Default signature
placeholder size is Width 170 and Height 110.
The Auto select Signer Name from list option selects the
Signer Name automatically in the signing window when
checked. Required Information lets you make Signer Name,
Comments and Location fields mandatory.

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ePad Product Family Users Guide

4.2 Creating User Profile

User profiles can be created using Create option available in
the IntegriSign Desktop Preferences window. Enter details
like Signer Name, Organization unit, Organization name, email etc. Only Signer Name field is mandatory.
4.2.1 Public Signing
In Public Signing (e.g. customer signing) signer can just
enter name in the Signer Name field and start signing using
an ePad device. The Auto select Signer Name from list
option in Desktop Configuration has to be unchecked for
public signing in case a profile already exists.
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ePad Product Family Users Guide

4.3 Setting other Preferences

Other IntegriSign Desktop preferences include signature
appearance and Show with Signature. You can select
signature details like Name, Date, Logo, etc. to be displayed
below the signature in a signed document, simply by
checking the respective boxes.
5. IntegriSign Desktop Plug-ins
The core utility of IntegriSign Desktop is to facilitate signing
of electronic documents for authentication. IntegriSign
Desktop plug-ins are the add-on software modules installed
as part of the IntegriSign Desktop software installation. The
applications include MS Word, MS Excel, MS Outlook, and
Adobe Acrobat. The User documentation for IntegriSign
Desktop Plug-ins can be found in the IntegriSign Desktop
program group (Click on Start > Programs > IntegriSign
Desktop > Documentation.)
The reasons for using the IntegriSign Desktop plug-in in an
application are:

Facilitate signing of the document with your

personalized handwritten signature.
To protect the integrity of the document after
signing it.
Establish who signed the document, along with
the place, date and time.

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ePad Product Family Users Guide

5.1 Overview
An IntegriSign Desktop plug-in allows you to create a
document and sign it electronically with your handwritten
signature using ePad device. The plug-in facilitates:

Signature Capture - The signature trace is

captured and stored on the electronic document in
a signature object.
Content Hashing - The signature object is bound
to the contents of the document such that any
alteration of the document after signing it would
render the signature invalid. Since the signature
object has been encrypted and bound to the
document, it is not possible to cut/copy and paste
this signature onto a different document.
Document Verification The document can be
verified to ensure its integrity (i.e., confirming that
it has not been tampered) after the act of signing.

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DO NOT PRINT THIS PAGE

This page is for document control purposes and to
provide printing instructions only.
Printing Instructions
Format: Book-bound style, two staples in the middle
Color: Color
Paper: 20+ weight, Laser paper (light gloss)
Special instructions
This manual uses a special page size in order to fit inside an
ePad product box (5.5w x 7.75h inches). Since this manual
will be a book-style manual it should be printed on 8.5 x 11
inch paper, which will then be folded in half. In order to
make the resulting folded paper the correct length, the edges
must be cut, lengthwise (top and bottom) to the required
size: 5.5W x 7.75H.

DO NOT PRINT THIS PAGE

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