Toshiba E-Studio 306SE Trouble Error Codes List 12page
Toshiba E-Studio 306SE Trouble Error Codes List 12page
Description
C010 Main motor abnormality: The main motor is not rotating normally
C040 PFP motor abnormality: The PFP motor is not rotating normally
C130
Upper drawer tray abnormality: The upper drawer tray motor is not rotating or the upper
drawer tray is not moving normally.
C140
Lower drawer tray abnormality: The lower drawer tray motor is not rotating or the lower
drawer tray is not moving normally
C150
PFP upper drawer tray abnormality: The PFP upper drawer tray motor is not rotating or
the PFP upper drawer tray is not moving normally
C160
PFP lower drawer tray abnormality: The PFP lower drawer tray motor is not rotating or
the PFP lower drawer tray is not moving normal
C180
LCF tray-up motor abnormality: The LCF tray-up motor is not rotating or the LCF tray is
not moving normally.
C1A0
LCF end fence motor abnormality: The LCF end fence motor is not rotating or the LCF
end fence is not moving normally.
C1B0 LCF transport motor abnormality: The LCF transport motor is not rotating normally.
C260
Peak detection error: Lighting of the exposure lamp (white reference) is not detected
when power is turned ON.
C270
Carriage home position sensor not turning OFF within a specified period of time: The
carriage does not shift from its home position in a specified period of time.
C280
Carriage home position sensor not turning ON within a specified period of time: The
carriage does not reach to its home position in a specified period of time.
C290
Scanner fuse blowout: 24V power for the scanning system is not supplied at the
scanner warming-up after power-ON.
C3D0 EPU board memory overwriting error: The overwriting of the EPU board memory fails.
C3D1
EPU board memory new parts detection error: The EPU board detects the process unit
as a new unit when the equipment is started in the normal mode.
Code
Description
EPU board memory old parts detection error: The EPU board cannot detect the new
C3D2 process unit when the equipment is started in the EPU replacement mode ([7] +
[START]).
Thermistor or heater abnormality at power-ON: Abnormality of service call the
C410 thermistor is detected when power is turned ON or the temperature of the fuser roller
does not rise in a specified period of time after power is turned ON.
Thermistor abnormality after abnormality judgment: Abnormality of the thermistor is
C430 detected after a specified period of time has passed from power-ON (including ready
state).
C440 Heater abnormality after abnormality judgment: The temperature of the fuser roller has
2
exceeded the range of control or does not even reach the range.
C450
RADF I/F error: Communication error has occurred between the RADF and the
scanner.
C551
Document feeder model detection error: An optional document feeder that is not
compatible to this equipment is installed.
ADF communication abnormality: The system has to be stopped because the control
abnormality occurred
Code
Description
CA20 H-Sync detection error: H-Sync detection PC board cannot detect laser beams.
CB00 Finisher not connected
CB01 Finisher communication error
CB10
Entrance motor abnormality: The entrance motor is not rotating normally. [MJ-1101/MJ1106]
CB11
Buffer tray guide motor abnormality: The buffer tray guide motor is not rotating or the
buffer tray guide is not moving normally. [MJ-1101/MJ-1106]
CB12
Buffer roller drive motor abnormality: The buffer roller drive motor is not rotating or the
buffer roller is not moving normally. [MJ-1101/MJ-1106]
Movable tray paper-full detection error: The actuator of the movable tray paper-full
detection sensor does not move smoothly. [MJ-1101/MJ-1106]
Front alignment motor abnormality: The front alignment motor is not rotating or the front
align/1106ment plate is not moving normally. [MJ-1101] Front alignment plate home
CB40
position detection error: The detection of the home position ends abnormally because
the front alignment plate has not worked properly. [MJ-1032/MJ-1033]
3
Stapler home position error: The stapler home position sensor does not work. [MJCB50 1101/MJ-1106] Stapler unit home position detection error: The detection of the home
position of the stapler unit ends abnormally. [MJ-1032/MJ-1033
Stapler shift home position error: The stapler is not at the home position. [MJ-1101/MJCB51 1106] Stapler unit sliding home position detection error: The detection of the home
position of the stapler unit sliding ends abnormally. [MJ-1032/MJ-1033]
CB60
Stapler shift motor abnormality: Stapler shift motor is not rotating or staple unit is not
moving normally. [MJ-1101/MJ-1106]
Code
Description
CB81
Paper pushing plate motor abnormality: Paper pushing plate motor is not rotating or
paper pushing plate is not moving normally.
Front saddle stapler home position error: The stapler home position detection is
abnormally operated and finished. [MJ-1106]
CBB0
Rear saddle stapler home position error: The stapler home position detection is
abnormally operated and finished. [MJ-1106]
CBC0
Saddle Stitch Finisher side alignment motor (M15) abnormality: The alignment motor is
not rotating or the alignment plate is not working properly. [MJ- 1106]
CBE0
Saddle Stitch Finisher folding motor (M17) abnormality: The folding motor is not rotating
or the folding roller is not moving normally. [MJ-1106]
CBF0 Stacker motor (M9) abnormality : The stacker motor is not rotating. [MJ-1033]
Code
CC01
Description
A model not supporting the Finisher is connected. Note that this error is recognized in
the communication converter and is output.
CC02
Stack exit roller nip home position detection error: The detection of the home position of
the stack exit roller nip ends abnormally. [MJ-1032/MJ-1033]
The detection of the home position of the saddle stitch 3rd transport roller drive motor
ends abnormally.
CC22 The detection of the home position of the saddle stitch stapler unit ends abnormally.
CC30
Stack transport motor abnormality: The stack transport motor is not rotating or the stack
transport belt is not moving normally. [MJ-1101/MJ-1106]
CC31
Transport motor abnormality: The transport motor is not rotating or the stack transport
roller -1 and -2 is not rotating normally. [MJ-1101/MJ-1106]
CC41
Paper holder cam home position abnormality: The paper holder cam is not at the home
position. [MJ- 1101]
Skew adjustment motor (M1) abnormality: Skew adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1101/MJ-1106 (when MJ- 6103 is installed)]
Hole punch registration sensor detection error: An abnormality occurs in the hole punch
registration sensor. [MJ-1032/MJ-1033]
CC60
Punch motor abnormality: Punch motor is not rotating or puncher is not shifting
normally.]
CC61
Punch motor (M3) home position detection error: Punch motor is not rotating or puncher
is not shifting normally. [MJ-1101/MJ-1106 (when MJ-6103 is installed)]
Punch ROM checksum error: Abnormality of checksum value on Hole punch controller
CC71 PC board is detected when the power is turned on. [MJ-1101/MJ-1106 (when MJ-6103
is installed)]
Code
Description
Punch RAM read/write error: Abnormality of checksum value on Hole punch controller
CC72 PC board is detected when the power is turned on. [MJ-1101/MJ-1106 (when MJ-6103
is installed)]
Rear alignment motor abnormality: The rear alignment motor is not rotating or the rear
alignment plate is not moving normally. [MJ-1101/MJ-1106] Rear alignment plate home
CC80
position detection error: The detection of the home position ends abnormally because
the rear alignment plate has not worked properly. [MJ-1032/MJ-1033]
CC91 The detection of the home position of the gripper arm ends abnormality.
CC92 The movable tray exceeds its upper limit.
CC93
Knurled roller shift solenoid abnormality: An abnormality occurs in the knurled roller shift
solenoid. [MJ-1032]
CC94 1st fan motor abnormality: The 1st fan motor is locked abnormally. [MJ-1032]
CCF1
Tray safety switch abnormality - The tray safety switch turned on during tray operation
(moving up or down).
CDE0 Paddle motor abnormality: The paddle motor does not rotate properly.
CDF0
Initialization error of the offset tray: The home position of the separator cannot be
detected when the power is turned ON.
CE00
Communication error between finisher unit and puncher unit: Communication error
between the finisher controller PC board and punch controller PC board.
CE50
CE90
Drum thermistor abnormality: The output value of the drum thermistor-K is out of a
specified range.
Jam not reaching the exit sensor: The paper which has passed through the fuser unit
does not reach the exit sensor.
E020
Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor
after its leading edge has reached this sensor.
Code
Description
E030
Power-ON jam: The paper is remaining on the paper transport path when power is
turned ON.
E061
Incorrect paper size setting for upper drawer: The size of paper in the 1st drawer differs
from size setting of the equipment.
E062
Incorrect paper size setting for lower drawer: The size of paper in the 2nd drawer differs
from size setting of the equipment.
E063
Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer
differs from size setting of the equipment.
E064
Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer
differs from size setting of the equipment.
E065
Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs
from size setting of the equipment
E090 HDD abnormality causes jam: Image data to be printed cannot be prepared.
E110
ADU misfeeding (Paper not reaching the registration sensor): The paper which has
passed through ADU does not reach the registration sensor during duplex printing
E120
Bypass misfeeding (Paper not reaching the 1st transport sensor): The paper fed from
the bypass tray does not reach the 1st transport sensor
E130
Upper drawer misfeeding (Paper not reaching the 1st transport sensor): The paper fed
from the upper drawer does not reach the 1st transport sensor.
E140
Lower drawer misfeeding (Paper not reaching the 2nd transport sensor): The paper fed
from the lower drawer does not reach the 2nd transport sensor.
E150 PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor):
The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed
6
sensor.
PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor):
E160 The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed
senso
E190
LCF misfeeding (Paper not reaching the LCF feed sensor): The paper fed from the LCF
does not reach the LCF feed sensor.
E200
Upper drawer transport jam (Paper not reaching the registration sensor): The paper
does not reach the registration sensor after it has passed the 1st transport sensor
Code
E210
Description
Lower drawer transport jam (Paper not reaching the registration sensor): The paper
does not reach the registration sensor after it has passed the 1st transport sensor
Lower drawer transport jam (Paper not reaching the 1st transport sensor): The paper
E220 does not reach the 1st transport sensor after it has passed the lower drawer feed
sensor.
E270
Bypass transport jam (paper not reaching the registration sensor): The paper does not
reach the registration sensor after it has passed the 1st transport sensor.
ADU transport jam (paper not reaching the registration sensor): The paper which has
E280 passed through ADU and the 1st transport sensor does not reach the registration
sensor during duplex printing
PFP upper drawer transport jam (Paper not reaching the registration sensor): The
E300 paper does not reach the registration sensor after it has passed the 1st transport
sensor.
PFP upper drawer transport jam (Paper not reaching the 1st transport sensor): The
E310 paper does not reach the 1st transport sensor after it has passed the 2nd transport
sensor.
PFP upper drawer transport jam (Paper not reaching the 2nd transport sensor): The
E320 paper does not reach the 2nd transport sensor after it has passed the PFP upper
drawer feed sensor.
E330
PFP lower drawer transport jam (Paper not reaching the registration sensor): The paper
does not reach the registration sensor after it has passed the 1st transport sensor.
PFP lower drawer transport jam (Paper not reaching the 1st transport sensor): The
E340 paper does not reach the 1st transport sensor after it has passed the PFP lower drawer
feed sensor.
PFP lower drawer transport jam (Paper not reaching the 2nd transport sensor): The
E350 paper does not reach the 2nd transport sensor after it has passed the PFP upper
drawer feed sensor.
PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed
E360 sensor): The paper does not reach the PFP upper drawer feed sensor after it has
passed the PFP lower drawer feed sensor.
E3C0
LCF transport jam (Paper not reaching the registration sensor): The paper does not
reach the registration sensor after it has passed the 1st transport sensor.
E3D0
LCF transport jam (Paper not reaching the 1st transport sensor): The paper does not
reach the 1st transport sensor after it has passed the 2nd transport sensor.
E3E0
LCF transport jam (Paper not reaching the 2nd transport sensor): The paper does not
reach the 2nd transport sensor after it has passed the LCF feed sensor.
E410 Front cover open jam: The front cover has opened during printing.
Code
Description
E420 PFP side cover open jam: The PFP side cover has opened during printing.
E430 ADU open jam: The ADU has opened during printing
E440 Feed cover open jam: The feed cover has opened during printing.
E450 LCF side cover open jam: The LCF side cover has opened during printing.
E480 Bridge unit open jam: The bridge unit has opened during printing.
E490 Job separator cover open jam: The job separator cover has opened during printing.
E491 Offset tray cover open jam: The offset tray cover has opened during printing.
E510
Jam not reaching the ADU entrance sensor: The paper does not reach the ADU
entrance sensor after it is switch backed in the exit section.
E520
Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed
the ADU entrance sensor.
E550
Paper remaining jam on the transport path: The paper is remaining on the transport
path when printing is finished (caused by a multiple paper feeding).
E570
Jam not reaching the reverse sensor: The paper which has passed the exit sensor does
not reach the reverse sensor
E580
Stop jam at the reverse sensor: The trailing edge of the paper does not pass the
reverse sensor after its leading edge has reached this sensor
E712
Jam not reaching the registration sensor: The original fed from the original feeding tray
does not reach the registration sensor.
E714
Feed signal reception jam: The feed signal is received even no original exists on the
original feeding tray.
Jam not reaching the read sensor: The original does not reach the read sensor after it
E721 has passed the registration sensor (when scanning obverse side) or the reverse sensor
(when scanning reverse side).
Code
Description
Jam not reaching the exit sensor (during scanning): The original which passed the read
E722 sensor does not reach the exit sensor when it is transported from the scanning section
to exit section.
E724
Stop jam at the registration sensor: The trailing edge of the original does not pass the
registration sensor after its leading edge has reached this sensor.
E725 Stop jam at the read sensor: The trailing edge of the original does not pass the read
8
sensor after its leading edge has reached this sensor.
E731
Stop jam at the exit sensor: The trailing edge of the original does not pass the exit
sensor after its leading edge has reached this sensor.
E860
RADF jam access cover open: The RADF jam access cover has opened during RADF
operation.
E870 RADF open jam: RADF has opened during RADF operation.
Cover open jam in the read ready status: Jam caused by opening of the RADF jam
E871 access cover or front cover while the RADF is waiting for the scanning start signal from
the equipment.
E910
Jam at the bridge unit transport sensor-1: The paper does not reach the bridge unit
transport sensor-1 after it has passed the exit sensor.
E920
Stop jam at the bridge unit transport sensor-1: The trailing edge of the paper does not
pass the bridge unit transport sensor-1 after its leading edge has reached the sensor.
Jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach
E930 the bridge unit transport sensor-2 after its leading edge has reached the bridge unit
transport sensor-1.
Stop jam at the bridge unit transport sensor-2: The trailing edge of the paper does not
E940 reach the bridge unit transport sensor-2 after its leading edge has reached the bridge
unit transport sensor-2.
E950
Jam not reaching the job separator transport sensor: The paper has passed through the
exit sensor does not reach the job separator transport sensor.
E951
Stop jam at the job separator transport sensor: The trailing edge of the paper does not
pass the job separator transport sensor
E960
Jam not reaching the offset tray transport sensor: The paper has passed through the
exit sensor does not reach the offset tray transport sensor.
E961
Stop jam at the offset tray transport sensor: The trailing edge of the paper does not
pass the offset tray transport sensor.
Code
Description
9
does not reach the transport sensor. [MJ- 1101
EA21
Paper size error jam: Paper does not reach the sensor because the paper is shorter
than spec.
EA22 Paper transport jam (Finisher paper punching edge detection sensor)
EA23 Paper transport jam (exit sensor)
EA24 Paper transport jam (between entrance and exit sensors)
EA25 Paper transport jam (after paper stack exit)
EA26 Paper transport jam (stop command request)
EA27 Paper transport jam (paper not inserted)
EA28 Paper transport jam (assisting arm operation delay)
EA29 Paper transport jam (stack transport delay)
EA30 Power-ON jam: Paper exists at the inlet sensor when power is turned ON.
EA31 Transport path paper remaining jam
EA32 Exit paper remaining jam
Code
Description
Door open jam: The Finisher is released from the equipment or any of the staple door
and top cover is opened during printing. [MJ-1025] Door open jam: Any of the upper
EA40 cover and front cover of the Finisher or any of the upper door and front door of the Hole
Punch Unit is opened during printing. [MJ-1024] Joint open jam: The joint is released
during printing or in the standby status. [MJ-1031]
EA50 Stapling jam: Stapling is not performed properly.
EA60 Early arrival jam: The inlet sensor detects the paper earlier than a specified timing
Stack delivery jam: It cannot deliver the stack of paper on the intermediary process tray
EA70 to the stack tray. [MJ-1025] Stack slider home position error: The stack slider is not at
the home position. [MJ-1031]
EA80 Stapling jam: Stapling is not performed properly. [MJ-1024]
EA90
Door open jam: The delivery cover or inlet cover has opened during printing [MJ1024/MJ-1101].
Power-ON jam: Paper exists at No.1 paper sensor, No. 2 paper sensor, No.3 paper
EAA0 sensor, vertical path paper sensor or delivery sensor when power is turned ON. [MJ1024/MJ-1101]
EAB0
Saddle paper transport stop jam: The paper which passed through the inlet sensor
does not reach or pass through the folding position sensor. [MJ-1025]
EAC0
Saddle transport delay jam: The paper which has reached the inlet sensor does not
pass through this sensor. [MJ-1025/MJ-1024]
EAD0
Print end command time-out jam: The printing has not finished normally because of the
communication error between the SYS board and LGC board at the end of printing.
EAE0 Receiving time time-out jam: The printing has been interrupted because of the
communication error between the equipment and finisher when the paper is transported
10
from the equipment to the finisher.
EB30 Ready time time-out jam: The equipment judges that the paper transport to the finisher
C
is disabled because of the communication error between the equipment and finisher at
od
Description
the start of printing.
e
EB50 Paper remaining on the transport path: The multiple feeding of preceding paper caused
Encryption
partition
errorpaper.
(HDD
the misfeeding
of mount
upcoming
F1 encryption partition mounting fails.): The
EB60
Paper
remaining
on the transport
path: The multiple feeding of preceding paper caused
01 HDD
cannot
be connected
(mounted)
the
misfeeding
of
upcoming
paper
(redetection after no jam is detected at [EB50]).
_3 caused by damage to the areas in which
key isadjustment
stored. motor home position detection abnormality: The Skew adjustment
ED10theSkew
motor
is
not atHDD
the home
position.
[MJ-1101 (when MJ-6101 is installed)]
F1 HDD start error:
cannot
become
02 Ready state.
HDD transfer time-out: Reading/writing
F1
Code
Description
cannot be performed in the specified
03
of time.adjustment motor home position detection error: The Sideways adjustment
ED11period
Sideways
motor
not at
the home position.
[MJ-1101 (when MJ-6101 is installed)]
F1 HDD
data is
error:
Abnormality
is detected
04 in the
data of
HDD.
ED12
Shutter
home
position error: The shutter is not at the home position. [MJ-1101]
F1
ED13HDD
Front
plate home position error: The front alignment plate is not at the home
otheralignment
error
05
position. [MJ- 1101]
F1 ADI-HDD
error: Illegal
disk
replacement
ED14
Rear alignment
plate
home
position error: The rear alignment plate is not at the home
06 detected
(ADIHDD
Exchange
to SATAposition. [MJ- 1101]
_0 HDD)
ED15 Paddle home position error: The paddle is not at the home position. [MJ-1101]
F1
ADI-HDD
HDD position
type detection
ED16
Buffer error:
tray home
error: The buffer tray is not at the home position. [MJ-1101]
06
error
_1
F070
Communication error between System-CPU and Engine- CPU
F1
F090
SRAMerror:
abnormality
on the SYS
ADI-HDD
ADI encryption
key board
06
F100_0
HDD format
error:
Operation of HDD key data fails.
download
operation
error
_2
F100_1 HDD format error: Encryption key data of either the SYS board or the SRAM board for
F1
the SYS
board
damaged.
ADI-HDD
error:
ADIare
authentication
06
Admin
Password
generation
errorkey data of both the SYS board and the SRAM board for
F100_2
HDD
format error:
Encryption
_3
the SYS board are damaged.
F1
ADI-HDD
error:
Authentication
random
F101
The HDD
cannot
be connected
(mounted) caused by a reason other than one
06
number
generation
error
described in the F101_0 through F101_3 errors.
_4
F101_0
HDD connection error (HDD connection cannot be detected.)
F1
ADI-HDD error: Authentication data
06
F101_1
Root partition
transmission
errormount error (HDD formatting fails.): The HDD cannot be connected
_5
(mounted) caused by damage to the areas in which the program is mainly stored.
F1
F101_2
partition
mount
error (HDD normal partition mounting fails.): The HDD cannot
KeyNormal
consistency
error:
Consistency
09
be
connected
(mounted)
caused by damage to areas other than those described in
check operation error.
_0
the F101_0 and F101_1 errors.
F1
Key consistency error: SRAM encryption
09
AES key data damage.
_1
Description
F1
Key consistency error: Signature Check
09
public key damage.
_2
F1
Key consistency error: HDD encryption
09
parameter damage.
_3
11
Code
Description
F500
HD partition damage
F510
F520
F521
F550
F600
F700
Overwrite error
F800
Date error
F900
F901
Engine speed error: The speed information of the LGC board is damaged.
F901_1
Engine speed error: The speed information of the LGC board is damaged.