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Prem 2.3year NOC

Prem Kumar is seeking a job as a desktop and server support engineer with 2.3 years of experience in IT hardware and networking. He has worked as a desktop and remote support engineer for M Intergraph Systems Pvt Ltd and as a desktop support and IBM service engineer for Techpark India Pvt Ltd. He has qualifications including B.Sc in Math, MCSA, MCP, A+, N+, MCSE and CCNA. His responsibilities have included helpdesk support, email and printer configuration, hardware and software installation, remote desktop support, and network troubleshooting. He is proficient in Windows, Exchange Server, Outlook, Lotus Notes, proxy servers, Active Directory and other networking technologies.

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58 views3 pages

Prem 2.3year NOC

Prem Kumar is seeking a job as a desktop and server support engineer with 2.3 years of experience in IT hardware and networking. He has worked as a desktop and remote support engineer for M Intergraph Systems Pvt Ltd and as a desktop support and IBM service engineer for Techpark India Pvt Ltd. He has qualifications including B.Sc in Math, MCSA, MCP, A+, N+, MCSE and CCNA. His responsibilities have included helpdesk support, email and printer configuration, hardware and software installation, remote desktop support, and network troubleshooting. He is proficient in Windows, Exchange Server, Outlook, Lotus Notes, proxy servers, Active Directory and other networking technologies.

Uploaded by

prem84mcse
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Prem Kumar

Contact Information
C/o Kapil Singh E-mail: -
prem84mcse@gmail.com
S-74, Opposite Mother Diary
mcsepremgupta@gmail.com
Near of ‘D’ Park
Pandav Nagar, New Delhi-92
Voice on: - 09911108931

B.sc (Math) A+, N+, MCSE & CCNA (2.3 Years of Experience in IT (H/W & Networking)
As a Desktop & Server support Engineer

JOB OBJECTIVE

Looking forward to join an esteemed organization and work with a core Team to provide cost
Effective
and customer centric service using technical skills for the accomplishment of self As well as
organizational goals.

WORK EXPERIENCE: 2.4 YEARS IN IT

 Now working in M Inter graph Systems Pvt Ltd as a Desktop & Remote Support
Engineer in NOC Team
From 4th March 2009 to Till Date
 Worked in Techpark India Pvt Ltd as a Desktop Support & IBM Service Engineer in
NMG Team
From 5th July 2008 to 3th March 2009 Client site: - CSC
sector -62 Noida
 Worked in IACM as an H/W Support Engineer from 1 Jan 2008 to 4 July 2008

JOB RESPONSIBILITIES

 Working on the Helpdesk & service desk of Mintergraph , Mindshare services & Telelogic
 Configuring & Troubleshoot of E-mail Clients (MS-Outlook 2003, Outlook Express, & lotus
notes6.5.2.)

 Installing and maintaining the local & N/W printer, Scanner & POS Printer
 Troubleshoot problems All Desktop & Laptop Hardware and OS Configuring of Driver &
Devices.
 Configuration New user PC & Profile, IP Address and LAN, WAN services maintaining.
 Support to Remote Users Using Remote Desktop, Net meeting, Team View, showmypc &
Logmein
 Backup / Transferring Data and Mail from old PC to New Pc Whenever Needed.

 Installation of MS Office 2003 & 2007, Antivirus and user need Software.
 Provide technical support for DNS, DHCP, Proxy, N/W & application related problems
 H/W Assembling & troubleshooting of all kind of PC
 Understanding of the OSI Reference Model,User Accounts, Workgroups & Domains.

PROFESSIONAL SKILLS PLATEFORMS

Windows: - 98, XP prof., Server 2003, Exchange server 2003, MS-Outlook, Outlook
Express,
Lotus notes 6.5.2, Proxy Server, AD, DC, DNS, DHCP, VPN, WINS, RIS, IIS, and MS
Office.

PROFESSIONAL QUALIFICATION

 MCSA : Microsoft Certified System Administrator in Dec 2007.


 MCP : Microsoft Certified Professional in Oct 2007.MCP ID -5818629
 Computer Hardware Networking and Security System Managment Traning :
A+, N+, MCSE, CCNA & Security System Managment from IACM Institute of
Computer Hardware & Networking (South Extension-1, New Delhi) in 2007

ACADEMIC QUALIFICATIONS

 B.sc (Maths-Hons.) From T.M.U.Bagalpur in 2007 with 1st Division.


 I.sc (Maths.) From B.S.E.B.Patna (Bihar) with 2nd Division.
 10th From B.S.E.B.Patna (Bihar) with 2nd Division.

PERSONAL DOSSIER

Father’s Name : Ex-Army Vijeta Ram Krishan Kumar


Date of Birth : 1th July1984
Gender : Male
Marital Statues : Single
Nationalité : Indian
Hobbies : Net Surfing, Reading Books & Making Friends.

Declaration : I hereby declare that the above-mentioned information is correct up to


Knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

PERMANENT ADDRESS

S/o (Ex- Army) Vijeta Ram Krishan Kumar Bhagat


AT+ P.O- Raghopur
Dist- Bhagalpur (Bihar),
Voice on:-+919931658710

Place: New Delhi


Date……….
Prem Kumar

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