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8d Evaluations

The document summarizes the results of a problem solving team's 8D report on a quality issue. Several areas of the report were lacking important details or analysis, including defining the root causes, proposed corrective actions, and verification of implementation and effectiveness. Overall, the 8D report received a score of 70 out of 100, indicating it only minimally met the requirements and needed significant improvement, such as including supporting documents, data analysis, and confirmation that all possible causes were considered.

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Murali Parasu
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195 views6 pages

8d Evaluations

The document summarizes the results of a problem solving team's 8D report on a quality issue. Several areas of the report were lacking important details or analysis, including defining the root causes, proposed corrective actions, and verification of implementation and effectiveness. Overall, the 8D report received a score of 70 out of 100, indicating it only minimally met the requirements and needed significant improvement, such as including supporting documents, data analysis, and confirmation that all possible causes were considered.

Uploaded by

Murali Parasu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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D#

Discipline

D1

Problem solving team

D2

Problem description

- Poor description
- No data

D3

Containment action

No real containment action

D4

Define and verify problem root


cause(s)

- No 5 Why analysis
- No Ishikawa analysis

D4

Define and verify non detection


root cause(s)

- No 5 Why analysis
- No Ishikawa analysis

D5

Choose and verify problem


corrective action(s)

- Shallow description
- No efficiency estimation

D5

Choose and verify non detection


corrective action(s)

- Shallow description
- No efficiency estimation

D6

Implement problem corrective


action(s)

- Copy of D5
- No efficency verification

D6

Implement non detection


corrective action(s)

- Copy of D5
- No efficency verification

D7

Action(s) to prevent recurrence

D8

Closing 8D

Report

No Good
- Champion not named
- No manager

Shallow / poor activity

Copy and paste sentence

- Poor presentation
- Poor legibility

OK (minimum

OK (minimum)

Bonus

Score

- Champion named
- Not only Quality Dpt
- Manager in the team

- Clear function description


- Phone number of all participants

/5

Clear and complete description (P/N ,


lots , Date code , QN , number of
pieces , plant/0Km/field , ...)

- Pictures
- Measurements
- Test results

/7

- Tracability analysis
- Lot blocking (at supplier, at cust.)
- Fire wall on time

-Fire wall efficiency checked


-Sorting organized by supplier on site
-Secured lots identified

/ 10

- Consequent 5 why analysis


- Consequent Ishikawa analysis
- Real / physical verification

- Additional problem solving method


used (Is / Is not , ...)
- Risk assessment available

/ 10

- Consequent 5 why analysis


- Consequent Ishikawa analysis
- All possibilities analyzed

- Additional problem solving method


used (Is / Is not , ...)
- Risk assessment available

/ 10

-Clear corrective action(s)


-Detailled action plan (date , resp)
-Efficiency estimation

- Possible side effect analysis


- Pictures

/ 10

-Clear corrective action(s)


-Detailled action plan (date , resp)
-Efficiency estimation

- Possible side effect analysis


- Pictures

/ 10

- Real implementation timing


- Efficiency verification
- First batch identification

- Efficiency follow-up (SLC)


- Support documents , graph ,.

/ 10

- Real implementation timing


- Efficiency verification

- Efficiency follow-up (SLC)


- Support documents , graph ,.
- First batch identification

/ 10

- Real documented lessons learned


- Documents changed
- Other lines, products, plants

- Attached evidences of activity


(changed document , ...)
- Actions impact analyzed (FMEA)

/ 10

- Champion sign-off
- Champion Manager sign-off

- Other manager sign-off (production ,


logistics , ...)
- Pertinent management comments

/5

8D versions followed (update date ,


versions , ...)

- Good legibility
- Consequent attachments

/3

Total Score
Percentage

70

/ 100

70.0%

Box

Category

D4

Root Cause D4
(occurrence)

D6

Countermeasure
D6
(occurrence)

D4

Root Cause D4
(non-detection)

D6

Countermeasure
D6
(non-detection)

D6

Countermeasure
confirmation D6

D7

Updates of QM
system
(PQP, FMEA, etc)

D8

Signatures

Other attachments
/ reports

Not good

OK (minimum)

(0) "Shallow" root cause or direct


cause only or hypothesis only

(+3) OK. Root cause found in


addition to direct cause

(0) Poor, not clear, not robust, no


timings, no evidence of physical
action

(+2) OK. Efective


countermeasure.
Includes timing, lot no.,

(0) "Shallow" root cause or direct


cause only or hypothesis only

(+3) OK. Root cause found in


addition to direct cause

(0) Poor, not clear, not robust, no


timings, no evidence of physical
action

(+2) OK. Efective


countermeasure.
Includes timing, lot no.,

(0) Blank or "weak" method

(+2) OK. Efective method


explained

(0) Blank

(+1) Box complete (Yes/No)

(0) No manager sign of

(+1) Manager sign of

n/a

(0) Non-relevant or no documents


attached

Information:
- The 8D report must be a comprehensible description of the root cause finding, understanding and
eliminating.
- It must be convincing to the customer, that all possibilities are analyzed.

(minimum)

Excellent

Score
current

maximal

(+1) All possibilities confirmed


(Ishikawa, 5 why attached)

(+1) Relevant additional data


(e.g. photo, sketch, poka-yoke
etc.)

(+1) All possibilities confirmed


(e.g. Ishikawa, 5 why attached)

K. Efective
rmeasure.
es timing, lot no.,

(+1) Relevant additional data


(e.g. photo, sketch, poka-yoke
etc.)

K. Efective method
ned

(+0.5) Efective method with


back-up data (e.g. check sheets)

2.5

ox complete (Yes/No)

(+0.5) If applicable, explain how


PQP and/or FMEA is updated.
Lessons Learned concerning other
processes, products, locations,

1.5

anager sign of

(+0.5) Additional Sign-Of


(e.g. Production Manager, Plant
Manager, etc.)

1.5

(+0.5) Relevant documents


attached (e.g. Analysis data
sheets, etc.)

0.5

20

K. Root cause found in


n to direct cause

K. Efective
rmeasure.
es timing, lot no.,

K. Root cause found in


n to direct cause

n-relevant or no documents
ed

finding, understanding and

Total Score

d.
Percentage:
0.0%

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