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Shared Information Data (SID) Model

SID Model

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100% found this document useful (2 votes)
1K views59 pages

Shared Information Data (SID) Model

SID Model

Uploaded by

Yoon Nooy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 59

Shared Information/Data

(SID) Model
Addendum 3 - Product Business Entity Definitions

GB922 Addendum- 3
Member Evaluation Version 3.1
NGOSS Release 3.5
TeleManagement Forum 2003

July 2003

SID Model - Addendum 3 -Product

Page ii

TeleManagement Forum 2003

GB922 Addendum 3 v3.1

SID Model - Addendum 3 -Product

Page iii

Notice
The TeleManagement Forum (TM Forum) has
made every effort to ensure that the contents of this
document are accurate. However, no liability is
accepted for any errors or omissions or for
consequences of any use made of this document.
This document is a draft working document of TM
Forum and is provided to its members solely for
formal comments and evaluation. It is not a Forum
Approved Document and is solely circulated for the
purposes of assisting TM Forum in the preparation of
a final document in furtherance of the aims and
mission of TM Forum. Any use of this document by
the recipient is at its own risk. Under no
circumstances will TM Forum be liable for direct or
indirect damages or any costs or losses resulting
from the use of this document by the recipient.
Members of TM Forum are granted limited copyright
waiver to distribute this document within their
companies. They may not make paper or electronic
copies for distribution outside their companies. The
only purpose of the provision of this draft document
to members is for making formal comments thereon
to TM Forum.
This document may involve a claim of patent rights
by one or more TM Forum members, pursuant to the
agreement on Intellectual Property Rights between
TM Forum and its members, and by non-members of
TM Forum.
Direct inquiries to the TM Forum office:
89 Headquarters Plaza North
Suite 350
Morristown, NJ 07960-6628 USA
Tel No: +1.973.292.1901
Fax No: +1.973.993.3131
TM Forum Web Page www.tmforum.org

TeleManagement Forum 2003

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SID Model - Addendum 3 -Product

Page iv

Acknowledgments
This document was prepared by the members of the TeleManagement Forum SID
team:
The Shared Information/Data Model is a genuinely collaborative effort. The TM
Forum would like to thank the following people for contributing their time and
expertise to the production of this document. It is just not possible to recognize all
the organizations and individuals that have contributed or influenced the introduction.
We apologize to any person or organization we inadvertently missed in these
acknowledgments.
Key individuals that reviewed, provided input, managed, and determined how to
utilize inputs coming from all over the world, and really made this document happen
were:

Name

Affiliation

Cliff Faurer
Chris Hartley
Helen Hepburn
John Reilly
Wayne Sigley
John Strassner
Johan Lindblahd
Andrea Westerinen

TeleManagement Forum
Telstra
British Telecom
MetaSolv Software
Telstra
Intelliden
Ki Consulting
Cisco

TeleManagement Forum 2003

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SID Model - Addendum 3 -Product

Page v

About TeleManagement Forum


TeleManagement Forum is an international consortium of communications service
providers and their suppliers. Its mission is to help service providers and network
operators automate their business processes in a cost- and time-effective way.
Specifically, the work of the TM Forum includes:
Establishing operational guidance on the shape of business processes.
Agreeing on information that needs to flow from one process activity to
another.
Identifying a realistic systems environment to support the interconnection
of operational support systems.
Enabling the development of a market and real products for integrating
and automating telecom operations processes.
The members of TM Forum include service providers, network operators and
suppliers of equipment and software to the communications industry. With that
combination of buyers and suppliers of operational support systems, TM Forum is
able to achieve results in a pragmatic way that leads to product offerings (from
member companies) as well as paper specifications.

TeleManagement Forum 2003

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SID Model - Addendum 3 -Product

Page vi

About this document


This is a TM Forum Guidebook. The guidebook format is used when:
The document lays out a core part of TM Forums approach to
automating business processes. Such guidebooks would include the
Telecom Operations Map and the Technology Integration Map, but not
the detailed specifications that are developed in support of the approach.
Information about TM Forum policy, or goals or programs is provided,
such as the Strategic Plan or Operating Plan.
Information about the marketplace is provided, as in the report on the
size of the OSS market.

Document Life Cycle


This document is being issued for Member Evaluation. The purpose of an Evaluation
Version is to encourage input based on experience of members and the public as
they begin to use the document. Following the Evaluation Period, documents that
are seen to deliver value are candidates for formal approval by the TM Forum. All
documents approved by the TM Forum undergo a formal review and approval
process.
This document will continue under formal change control. Supporting work will be
issued as companions to this document. A document of this type is a living
document, capturing and communicating current knowledge and practices. Further
inputs will be made because of detailed work ongoing in the TM Forum and the
industry.

Document History
Version

Date

0.1

Jan 2002

0.5

Feb 2002
May 2002

1.0

June 2002

TeleManagement Forum 2003

Purpose
GB915 Addendum Template created from TMF407
v1.1 Guidebook template
TAW - updated diagrams & minor changes
Change to Product Offering and Product (Instance)
agreed on team calls. General changes resulting
from Telstra comments including Version.
Formatted for Member Evaluation release

GB922 Addendum 3 v3.1

SID Model - Addendum 3 -Product

Version

Page vii

Date

1.1
1.2
3.0

Sept 2002
Sept 2002
May 2003

3.1

July 2003

Purpose
Phase II updates.
Updates based on team review.
Added Product Pricing, updated association and
attribute names.
Formatted for Member Review with NGOSS R3.5

Time Stamp
This version of this document can be considered valid until December 2003, by
which time it will be updated or reissued.

How to obtain a copy


An electronic copy of this document can be downloaded at the TM Forum Web Site
(www.tmforum.org) at Publications or through a link to Publications from a specific
teams public project area.
If the document version has only been released to members for review and
comment, the document can only be downloaded from the TM Forum Web Site in
the Members Only Area. Depending upon the document, it could be accessible
from New Items, Evaluation Versions, or a teams Members Only project area.
If you would like a paper version of this document, please order via the TM Forum
Web Site or contact the TM Forum office. If you are not a member, please contact
the TM Forum office on +1.973.292.1901.

How to comment on the document


Comments must be in written form and addressed to the SID team leaders and TMF
staff sponsor for review with the project team. Please send your comments to the
contacts shown below:
John Reilly
John Strassner
Cliff Faurer

Jreilly@metasolv.com
John.Strassner@intelliden.com
Cfaurer@tmforum.org

+1 972-403-8408
+1 719-785-0648
+1 303-367-1443

Team email: SID_team@tmforum.org

TeleManagement Forum 2003

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Page viii

TeleManagement Forum 2003

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Table of Contents
Notice..................................................................................................................................................................iii
Acknowledgments............................................................................................................................................iv
About TeleManagement Forum ......................................................................................................................v
About this document .......................................................................................................................................vi
Document Life Cycle .................................................................................................................................vi
Document History ....................................................................................................................................vi
Time Stamp............................................................................................................................................... vii
How to obtain a copy................................................................................................................................ vii
How to comment on the document ......................................................................................................... vii
Table of Contents ............................................................................................................................................ ix
Table of Figures............................................................................................................................................... xi
Business Entities.............................................................................................................................................. 1
PRODUCT Domain................................................................................................................................... 1
Introduction............................................................................................................................................ 1
Overview of Product............................................................................................................................ 1
Product/Product Specification................................................................................................................... 4
Product/Product Offering........................................................................................................................... 8
Product/Product....................................................................................................................................... 12
Product/Product Offering/Product Offering Price................................................................................... 14
References.......................................................................................................................................... 24
Product Specification.......................................................................................................................... 25
Composite Product Specification....................................................................................................... 26
Atomic Product Specification ............................................................................................................. 26
Product Specification Relationship .................................................................................................... 27
Product Specification Cost ................................................................................................................. 28
Product Specification Type ................................................................................................................ 29
Product Specification Version ............................................................................................................ 30
Product Specification Characteristic .................................................................................................. 31
Configurable Product Spec Characteristic ........................................................................................ 32
Product Spec Characteristic Value.................................................................................................... 33
Product Offering.................................................................................................................................. 34
Bundled Product Offering................................................................................................................... 35
Simple Product Offering ..................................................................................................................... 35
Product Catalog .................................................................................................................................. 36
Product Offering Price ........................................................................................................................ 37
Product Offering Term........................................................................................................................ 38
Product ................................................................................................................................................ 39
Product Bundle ................................................................................................................................... 40
Product Component ........................................................................................................................... 40
Product Characteristic ........................................................................................................................ 41
Product Involvement Role.................................................................................................................. 42
Party Role Product Involvement ........................................................................................................ 43
Resource Role Product Involvement................................................................................................. 43
Composite Product Offer Price .......................................................................................................... 45

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Page x

Component Product Offer Price......................................................................................................... 46


Product Offer Charge ......................................................................................................................... 47
Product Offer Price Alteration ............................................................................................................ 47
Product Catalog Product Offer........................................................................................................... 48

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Page xi

Table of Figures
Figure Pr.1 Primary Product Domain Business Entities

Figure Pr.2 Product, Service, Resource Domain Relationships

Figure Pr.3 - Product Specification Basic Entities

Figure Pr.4 - Product Specification - Characteristics and Versions

Figure Pr.5 - Product Offering - Basic Entities

Figure Pr.6 Product Offering Terms

11

Figure Pr.7 - Product Entities

13

Figure Pr.8 Product Offering Price

15

Figure Pr.9 Product Offering Prices Associations With Other Business Entities

16

Figure Pr.10 Product Offering Price Components

17

Figure Pr.11 Types of Product Offering Price Charges

19

Figure Pr.12 Types of Product Offering Price Adjustments

21

Figure Pr.13 Complete Product Offer Price Model

23

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Business Entities

PRODUCT Domain
Introduction
In looking at Product for the SID model, the modelers used SIM Product domain as the basis. The key concepts that were
looked at were the detailed specification of products (product specifications); the way in which they are offered into the
market (product offerings); and the way in which they are maintained and perform while in use (products). The SID model
reflects product entities from a business-oriented point-of-view and uses the best of standard modeling patterns for this area.

Overview of Product
This section outlines the approach taken to distinct parts of the SID model. An overview of how the main product domain
business entities are related is shown in the figure below. This model is developed as we work through this document.

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Page 2

ProductOffering
(from Product Offering ABE)

0..n
ProdSpecMadeAvai la b leAs
1

ProductSpecification

1
ProdOfferDescrib es
0..1

Product

(from Product Specifi catio n A BE)

0..n

(from Product ABE)

0..n

0..n

0..n

ProductReference s

ProdSpecReferences

Figure Pr.1 Primary Product Domain Business Entities


The Product domain is essential to the overall SID model. Customers need to be able to express their needs in plain English
in order to determine which product offerings can support their requirements and Service Providers need to be able to match
these requirements to technical specifications to realize the product offering. Product offering represents what is externally
presented to the market for the markets use. Product offerings are assembled from reusable product specifications
(sometimes referred to as a product spec). For example, an email specification may be used in a number of different
product offerings. A single product offering, such as home-based internet service, may represent the aggregation of internet
connection, email service, and web hosting product specifications. A product represents the subscription of a product
offering by a party. For example, Helen H. subscription to an internet product offering.

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Page 3

Business entities in the Product domain have a close relationship with business entities in the Service and Resource
domains. While Product business entities represent what the market sees of a providers offerings, service and resource
business entities represent the realization of the offerings from a providers perspective. The figure below depicts the
relationship among Product, Service, and Resource domain business entities.
InvolvedServiceSpecs
0..n

0..n

SpecifiesService

ServiceSpecification

0..n

Service

0..n

ServiceUtilizes

RFServiceSpecHasResourceSpecs
SpecifiesResourceFacingService
1
CustomerFacing
0..n ServiceSpec
1

ResourceFacing
ServiceSpec

0..n

0..n
ResourceFacingService

Custom erFacingService 0..n


0..n

1..n

1..n

0..n

CFServiceRequiresRFServices

RequiresResourceFacingServiceSpec

SpecifiesCustomerFacingService
ProductSpecDefinesCFSSpecs

ProductHasCustomerFacingServices

ProductOffering

Product

ProdOfferDescribes
0..n

1
0..n

0..n

ProdSpecM adeAvailableAs

InvolvedResourceSpecs
1

0..n

ProductSpecification
0..n 0..n

ProdSpecReferences

0..1

0..n

0..n

ProductReferences

SpecifiesResource
1

0..n
ProductSpecDefinesPRSpecs

0..n

0..n 1..n
ResourceSpecification

0..n

Resource

0..n

PhysicalResourceSpec

Figure Pr.2 Product, Service, Resource Domain Relationships


Business entities within the Product domain are also involved in business interactions (see Business Interaction Addendum
1BI).
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Product/Product Specification
Products are things (tangible or intangible) which enterprises, such as service providers, market, sell or lease to customers
to create profit. In a changing world, monopoly telcos with a custom-built portfolio have been replaced by a value network
[eTOM] of Suppliers and Service Providers offering complex communications-based Products. The way in which those
Products have to be specified is not as simple as it used to be.
A product specification may be simple or a composition of simple product Specifications [Fowler-Specification]. A product
specification may represent a tangible object or something intangible provided to customers, realized as a service but not to
be confused with a network service here. The SID modeling of a composite product specification covers both the physical
build of more than one product specification and one or more product specifications supplied together in a collection. In
addition, a composite product specification may consist of other product specifications that are sold separately in their own
right, or of simple product specifications that are only for sale as part of the aforementioned product specification. Product
specifications may also exist within groupings, i.e. product categories or product lines or product types.
Enterprises may assemble products themselves or they may buy them in from other suppliers (through contractual
agreements where the enterprise takes the role of customer - see SID Agreement addendum 1A); or they may do a
combination of these things.

Product Specification Example - The "3G Mobile super saver pack"


This is sold via intermediaries ("Dog-n-Bones-R-Us" phone shops) as a "BigTelephone" branded product. Nokia supply the
phones and give a 2-year guarantee. The "BigTelephone" network is used for voice and they supply a phone number and a
SIM card. The SMS function is provided by "Best Messaging, as "BigTelephone" doesn't have an SMS function. The
customer signs the contract with "BigTelephone" for 2 years with minimum monthly calls and BT bill the customer direct. BT
has a separate contract with Best Messaging to cover the use of their SMS function. In looking at the detail of Product
Specification , the following concepts are modeled by the structure in Fig. 2 below:

Relationships between different product specifications for bundling or composite specifications;


Different attributes for different types of product specification, e.g. some products the customer can take
home with them, others they experience as a service, e.g. one delivered across a network;
Simple product specifications which cannot be broken down further.
Composite product specifications which comprise a number of other product specifications, any of which may
provide more than one instance per composite product specification.

Note: A product specification cannot contain itself.

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ProductSpecification
Relationship
type : Integer
validFor : TimePeriod
ProductSpecificationType
t ype
description

ProdSpecReferences

0..n

0..n

ProdSpecTypeCategorizes

ProdSpecCompositeComprisedOf

ProductSpecification
name : String
0...
description : String
productNumber : String
brand : String
validFor : TimePeriod
0..n lifecycleStatus : Integer

ProdSpecDevelopmentIncurs
1

0..n

ProductSpecificationCost
cos tToBusiness : Money
validFor : TimePeriod

0..n

CompositeProductSpecific ation

AtomicProductSpecification

Figure Pr.3 - Product Specification Basic Entities


In all combinations of products, there must be clearly defined relationships between the products in order to ensure
consistency of service to the customer. Some examples of such product specification relationships would be migration,
exclusivity, dependency and substitution, as indicated in Figure Pr.3 above.
There are also costs associated with creating, developing and maintaining a product and the enterprises records these
against the product specification. There is an implied link between the product specification cost entity and business
information but this has not been explored in this area of the SID model.

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Product Characteristics
Product specifications also have a variety of characteristics, such as a printers dimensions, paper capacity, print speed,
color, and so forth, and possible values associated with the characteristics. SID uses Product Specification Characteristic
Value and Product Characteristic for Product Specification [Fowler-Properties] as shown in Figure Pr.4 on the following
page.
Characteristics can be grouped into three different types:

If a characteristic has a discrete value (e.g. color or business coding), it may be derived from a range of allowable values;

If a characteristic describes the product within a parameter range (e.g. dimension), it may be defined with a high value
and a low value [Fowler-Range] ;

If a characteristic value is derived, it will use other parameters in a formula. N.B. There are business rules implied here
that require more work in the next phase of the SID Product definition.

As product specifications are upgraded, as the market and technology move on, they are subject to version control. If there
is a significant change of capabilities, a new product specification is created; if the existing characteristics are revised in a
way that doesnt affect the product offering, then a new version can be created. A product specification may have a number
of different versions that represent minor revisions relating to characteristics, cost and so forth. A description of the revisions
is captured as an attribute of product version.
When a product offering is created for a product specification (see Product Offering below), the party may also have the
option to choose from a set of properties values, such as color, or may be able to choose one from a number of product
properties. Where a product specification characteristic is interchangeable with others in this way, it is modeled as a
configurable product specification characteristic.

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ProdSpecCharacteristicReferences

ProductSpecification
0..n

0..n

ProdSpe cChara cte risti cDescri b es

0..n

Produc tSpecCharacteristic
name
description

0..n

0..n

ProdSpecMod ificationsRecorde dAs


ProdSpecDescrib edBy

1
ProdSp ecCharacteristicTakesOn

0..n

0..n

Product Specificat ionVersion


prodSpecRevisionType
prodSpecRevisionNumber
description
prodSpecRevisionDate
validFor

Product SpecCharacteristicValue
0..n prodSpecCharValueType

ConfigurableProductSpecCharacteristic

prodSpecCharValue
prodSpecCharValueFrom
prodSpecCharValueTo
validFor

Figure Pr.4 - Product Specification - Characteristics and Versions

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Product/Product Offering
Product offerings are targeted at one or more market segments based on the appropriate market strategy. Enterprises
create product offerings from product specifications that have additional market led details applied over a particular period of
time. The product offering may also be defined by the location(s) at which it is available. Locations in the SID model are
represented by the Location/Place business entity. The customers do not need to know anything about the detailed product
specification as the enterprise tailors the product offering to their needs.
Where a business market strategy dictates, product offerings may be bundled together and re-priced as necessary. In
addition, the time period for a bundled product offering will depend upon those for its component offerings.
An enterprise puts product offerings into the marketplace by developing and maintaining a catalog of product offerings
across one or more (market) distribution channels, e.g. a catalog on a website and a glossy brochure have different
attributes and may also contain different sets of product offerings. The product offerings set out in the product catalog are
product specifications with additional details that enable a contract to be struck for their sale/purchase. This includes not
only the product characteristics but also other product-dependent details, such as SLA parameters, invoicing and shipping
details.
There are typically a number of product offerings associated with a single product specification, for example to reflect offers
to the market for different time periods. In cases where a product specifications value to the business is solely as a
component part of a composite product specification, it does not have a product offering associated with it as it is not be sold
on its own. Cases where these items are supplied to the customer separately as spares, e.g. under warranty, are covered
under Product below.
When customers select products from the product catalog, it is the product offering details that they are looking at and which
are reflected in what they agree to contractually.
The main Product Offering entities are shown in Figure Pr.5 below.

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Dist ributionChannel
(from Sales Channel ABE)

ProdCatalogAvailab leVia

0..n

0..n

ProductCatalog
MarketSegment
(f ro m Market S egme nt A BE)

0..n

0..n
ProdOfferingProvidedBy

0..n

ProductSpecification
(from Product Spe cificati on ABE)

ProdOfferingPub licizedIn

ProdOffering Targe tedTo

0..n

0..n

ProductOf fering
0..n
id
0..n
ProdSpecMad eAvai lab leAs name
des cription
0..n validFor : TimePeriod
1
0 ..n
status
0..n

0..n

0..n

ProductOfferingPrice
name
descript ion
validFor : TimePeriod

ProdOfferValuedByPrice

MarketStrategy

ProdOfferingSupportedBy

(from M arket S trat egy & Pl an ABE)

0..n

BundledProdOfferComprisedOf
ProdOfferingAvailab leIn
0..n

BundledProductOffering

SimpleProductOffering

0..n

Place
(f ro m En tit ie s)

Figure Pr.5 - Product Offering - Basic Entities

Product Offering Example


Smooth Telco normally markets a range of mobile phones as individual items. For a limited period around February 14th, it
decides to market one model with a special red cover, boxed in pairs and accompanied by two champagne glasses. As an
added attraction, the deal includes a discount for calls made between the telephone numbers allocated to each pair for a set
period. It is a huge success and likely to be repeated the following year when a new product offering with the new valid time
period will be created. These product offerings exist side by side with the standard product offering for the mobile phone
model when the phones are sold individually.
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Product Offering Terms


The product offering is primarily the way to position products in the marketplace to create profit; the amount of profit depends
upon both the original pricing of the product and the eventual terms of the sales agreements struck for that product offering.
The product offering price is based on both the basic cost to develop and produce products (see Product Specification)
and the enterprises policy on revenue targets. The pricing policy mechanism is represented in this model by term. Terms
are the conditions under which the product is offered to customers and product finance term is only one of many which may
come into play. In addition to a definition of the list price, financial terms may also include acceptable methods of payment
for this type of product. As examples of other types of Product term, the SID model also includes product service term and
product shipment term.
When a price has been created, it will appear as the list price for product offering in the product catalog. For a simple
product offering, this may also be the effective list price but, if product offerings are bundled together, the overall price will not
necessarily be the combination of component list prices and pricing policy will be required. The customer will refer to the list
price in selecting a product but, depending upon their relationship (e.g. account) with the enterprise offering the product, this
price may be further revised through discounting, such as for bulk buying, loyalty and so forth. This is modeled through
agreement term.

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ProductOfferingTerm

ProdOfferAgreementRequirementsRepresentedAs

ProductOffering
0..n

0..n

0..1

0..n

BusinssI nteractionItem InvolvesProductOffering


Agreem entTermOrCond itio nRealizedVia
0..n
BusinessInteractionItem

Agreement

(from Business Interaction ABE)

(f rom Agreement ABE)

0..n
AgreementTermOrCondition

AgreementGovernedBy

(f rom Agreement ABE)

0..n

0..n

AgreementConsistsOf
AgreementItemGovernedBy

0..n
AgreementItem

0..n

(f rom Agreement ABE)

Figure Pr.6 Product Offering Terms

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Product/Product
When the customer makes a selection, they may also have a number of options to select from. These are associated with
the Product Offering and modeled in Product Configured (see Figure Pr.6 below), which defines the product delivered to the
customer (see Product below). The Product Configured comprises the detail of the Product Configured Properties selected
by the customer.
When an enterprise agrees to deliver a product to a customer, there is a significant amount of information that needs to be
recorded to implement that product on the providers infrastructure or resources and to activate the Service. This is modeled
in Product and associated entities below.

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Place

ProductSpecCharac teristicValue

Product Offering

(from Product Specification ABE)

(f ro m P rod uct Off erin g A BE)

(from Entities)

0..n
1

0..1

ProductLocatedVia

ProdOfferDescrib es
ProductRefe rences

ProdSpecCharValueInstantiatedAsProductCharacteristic
0..n

0..n

0..n

ProductCharacteristic
productCharacteristicValue 0..n
validFor

name

ProdCharDefinesTheConfigurationOf

1 description

0..n

0..n
ProdSpecCh arDescri b esProdChara cte ri stic

0..n

0..n

Product

ProductInvolvementRole
0..n

ProductOfInterestTo

0..n

productStatus
productSerialNumber
validFor : TimePeriod

ProductBundleComprisedOf

PartyRoleProductInvolvement
(f rom Product ABE)

0..1

ProductSpecCharacteristic
(from Product Specification ABE)

0..n
0..1

PartyRolePlays

ProductBundle

ProductComponent

productInvolvementRole
validFor

ResourceRoleProductInvolvement
(f ro m P ro duc t ABE )

0..n
ResourceRolePlays

PartyRole

ResourceRole

(f ro m Rol es )

(from Resource Entities)

Figure Pr.7 - Product Entities


Product offerings may be obtained by the customer in a number of ways: some products are equipment obtained directly
into the possession of the customer but some are services provided across the providers resources and which the customer
accesses and uses, rather than owns. In some cases, a provider may give the customer access to a product resident on a
third partys resources. Where a third-party product is involved, it may be branded/badged as coming from another provider
or it may be re-branded/badged as the first providers product. Whichever of these is applicable, once the customer is
using the product, we are talking about a realization of the Product offering that is based on a standard Product Specification.
We are also talking about the user/recipient who is entitled to use the product. This is represented by the
ProductInvolvementRole business entity and its productInvolvementRole attribute. The product that the customer has
obtained is not truly realized until it is in use. The user may be the signatory to an agreement, particularly if the customer is
an Individual, but they may also be an agent or employee of the customer where that customer is a large organization.

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Product/Product Offering/Product Offering Price


Note: This model has not been validated against requirements of a Billing application. The Product Price Model
presented here has been constructed using Order Fulfillment use cases. A future phase of the SID project will
incorporate Billing use case support in this model.
The price of a product offering or a bundle may be simple or quite complex. A simple price could be the charge associated
with the monthly rental of a cable modem. Or, a price could encompass many different components. A typical introductory
wireless offering, for example, will have an activation cost, a monthly cost, a number of free minutes, a cost for extra minutes,
and some sort of promotional component. It might also include a corporate discount for business users. Each of these
elements must be described in order to paint an accurate picture of the overall price charged for any product offering.
This part of the SID model presents a set of components that can be combined to offer a complete and accurate description
of the price charged for an offering. A secondary consideration is to define those components in such a way that they can be
readily implemented in a typical billing system.
A product offering may have any number of prices, each of which is made up of a single component or a composite of a
number of components. The Product Offering Price model employs the composite/component modeling pattern used
throughout the SID to represent simple and complex prices, as illustrated in the figure below.

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ProductOffering
(f rom Product Of f ering ABE)

0..n
ProdOfferValuedByPrice

0..n

ProductOfferingPrice
name
description
0..n validFor : TimePeriod

0..n

Compone ntProdOfferPri ceGoverned By

0..n

PriceEvent

CompositeProdOfferPriceComprisedOf

0..n
CompositeProdOfferPrice
ComponentProdOfferPrice
priceType
quantity : Quantity
currencyType

Figure Pr.8 Product Offering Price


Figure Pr.P1 also shows an association between ProductOfferingPrice and PriceEvent. The PriceEvent business entity
represents an occurrence (happening) or schedule that triggers the creation of a billing charge for a product offering. For
example, a price event instance may represent the end of a month when monthly recurring billing charges are created. In
some cases, the creation of a charge associated with a ProductOfferingPrice may be triggered by multiple events. For
example, a penalty (ProductOfferingPrice) may be triggered by over- or under-usage of a service. Under- and over-usage
are represented as two separate PriceEvent entity instances.

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The price paid for a product offering may appear in ProductCatalogs, may be offered via certain DistributionChannels, or in
certain GeographicAreas. The figure below depicts the associations a ProductOfferingPrice has with these business
entities.

ProductOffering
(f rom Produc t Of f er ing ABE)

0..n

ProdOfferingPub licizedIn

0..n

Produ ctC atalog


(f rom Product Of f ering ABE)

0..n
ProdCatalogProdOffer
+ vali dFor : Tim ePeriod
ProdOfferValuedByPrice
0..n
ProdOfferPri ceAdvertisedAs
0 ..n
1

ProductOfferingPrice
name
description
validFor : TimePeriod

0..n

ProdOfferPriceAvailab leIn

0..n

Geographic Area
(f rom Geographic Place)

0..n

ProdOfferPriceMadeAvailab leVia
0..n

DistributionChannel
(f rom Sales Channel ABE)

Figure Pr.9 Product Offering Prices Associations With Other Business Entities
Each component of a ProductOfferingPrice can take on one of two forms. A component may represent the amount charged
to a party playing a role. For example, a monthly internet connection fee. Or, a component may represent an adjustment
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Page 17

that will be made to the amount charged. For example, an installation allowance of $49.95 to the first months bill, which
offsets an installation charge. The figure below depicts the two types of component product offering prices.

ProductOffering
(f rom Product Of f ering ABE)

0..n
ProdOfferValuedByPrice

0..n
ProductOfferingPrice

name
description
0..n validFor : TimePeriod

0..n

ComponentProdOfferPriceGovernedBy 0..n

PriceEvent

CompositeProdOfferPriceComprisedOf

0..n
Composi teProdOfferPrice
ComponentProdOfferPrice
priceType
qua ntity : Quantity
cu rrencyType

ProdOfferPri ceCharge

0..n

ProdOfferPriceChargeImpactedBy

Figure Pr.10 Product Offering Price Components

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ProdOfferPriceAlteration

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Charges incurred for a product offering can take many different forms, such as

Recurring Charge A recurring charge is levied repeatedly. It has a period, such as monthly, quarterly, or yearly. An
example would be a monthly charge for long distance.

One Time Charge A one time charge is levied once. An example is the cost of a cell phone handset.

Fee A particular type of one time charge, such as an activation fee or installation fee.

Usage A charge levied for usage, based on measuring events. This model distinguishes between simple usage
and usage where the charge is described by a tariff.

Simple Usage Simple usage describes a rate where the charge is the same for all events. A 10 cents a minute for
long distance plan is one example.

Tariff Usage Tariff usage describes a rate where there are different charges for different types of events. This could
include plans, which have different prices for evening minutes and anytime minutes. This usage aggregates a
number of simple usages.

Alternate Price Charge A price charged in lieu of another price. For example, purchasing two of a single product
offering may result in a discounted price for both.

A representative set of these types of charges is shown in the figure below. The set by no means represents the complete
set of charges that can be incurred for a product offering. The Product Price Model provides a framework into which other
types of charges can easily fit.

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ComponentProdOfferPrice
priceType
quantity : Quantity
currencyType

ProdOfferPriceAlte ration
ProdOfferPriceCharge

0..n

AlternatePriceChargeAppliedInLieuOf

0..n
OneTimeChargeProdOfferPriceCharge

AlternateProdOfferPriceCharge

SimpleUsageProdOfferPriceCharge

RecurringChargeProdOfferPriceCharge

TariffUsageProdOfferPriceCharge

Figure Pr.11 Types of Product Offering Price Charges

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Similarly, alterations made to charge(s) incurred for a ProductOffering can take many different forms, such as

Discount A discount is a reduction in price. It could be a flat fee such as 10 dollars or a percentage, such as 50%
off. A discount always applies to, and thus is associated with, one or more other ProdOfferPriceComponents. So a
discount would be 10 dollars off the installation fee or 50% off the per-minute rate.

Allowance An allowance is a number of something allowed before charging begins. 300 free minutes per month is
an example of an allowance. Another example would be a minimum monthly charge, where a ten dollar per month
recurring charge would be combined with a ten dollar allowance. The product offer price contains attributes that
describe what the allowed unit is (i.e. minutes, dollars), the number of units as well as the period (per month, per
call). Note: the unit and number are represented by the composite attribute quantity.

A representative set of these types of allowances is shown in the figure below. The set by no means represents the
complete set of allowances for a product offering. The Product Price Model provides a framework into which other types of
allowances can, like charges, easily fit.

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Co mpon entProdOfferPri ce
priceType
quantity : Quantity
currencyType

ProdOfferPriceAlteration
ProdOfferPriceCharge

DiscountProdOfferPriceAlteration

AllowanceProdOfferiPriceAlteration

Figure Pr.12 Types of Product Offering Price Adjustments


Putting charges and allowances in a single example provides a complete view of a product offering price. A simple wireless
plan includes a 75 dollar phone, a 50 dollar activation fee, a 20 dollar monthly charge, 250 free local minutes per month, 10
cents a minute for additional minutes, and 25 cents a minute long distance. The components are

A 75 dollar One Time Charge (charge)

A 50 dollar Fee (charge)

A 20 dollar Recurring Charge per month (charge)

A Tariff Usage comprising a 10 cent per minute Simple Usage and a 25 cent per minute Simple Usage (charge)

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An Allowance of 250 minutes (adjustment)

Adding on to the example, suppose Sue is an employee of a company, which has a volume discount agreement with the
service provider. The agreement is to waive the installation fee and provide a 20 percent discount on local minutes. This
would manifest itself as:

A composite price that associated the 50 dollar Discount with the 50 dollar Fee

A composite price that associated the 20 percent Discount with the 10 cent per minute Simple Usage

The complete ProductOfferingPrice model is shown in the figure below.

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ProductOffering

ProdOfferingPub licizedIn

ProductCatalog

(f ro m P ro duc t Off er ing AB E)

(f rom Product Of f ering ABE)

0..n

0..n
ProdCatalogProdOffer

0..n

(f ro m Prod uc t Off er ing Pr ice ABE )

0..n
ProdOfferValuedByPrice

ProdOfferPriceAdvertisedAs
0..n

ProductOfferingPrice
name
descrip tion
0..n valid For : Ti me Peri od
CompositeProdOfferPriceComprisedOf

ProdOfferPriceMadeAvailab leVia

DistributionChannel

0..n

(f rom Sales Channel ABE)

0..n
0..n
0..n

Geographic Area

Prod OfferPriceAvailab l eIn


0..n

ComponentProdOfferPriceGovernedBy

0..n
CompositeProdOfferPrice

ComponentProdOfferPrice
priceType
quantity : Quantity
currencyType

AlternatePriceChargeApplie dInLi euOf

(f rom Geographic Place)

0..n

ProdOfferPriceCha rge

0..n

0..n

ProdOfferPriceChargeImpactedBy

0..n

PriceEvent

ProdOfferPriceAlteration

Ch arge and Adj ustmen t


subcl asses shown here are
il lu strative only and, as such, do
not represe nt al l the p ossib le
types of charges and
adju stm ents that can exi st.

OneTimeChargeProdOfferPriceCharge

Recurring Ch argeProdOfferPriceCharge

DiscountProdOfferPrice
Alteration

0..n
AlternateProdOfferPriceCharge

SimpleUsageProdOfferPriceCharge

TariffUsageProdOfferPriceCharge

Figure Pr.13 Complete Product Offer Price Model


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Alteratio n

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References
Fowler-AP
Fowler-Time
Fowler-Properties
Fowler-Range
FowlerSpecification
ACIA
eTOM
Metasolv
Larman
Arsanjani

Hay
OMG

Analysis Patterns Reusable Object Models


by Martin Fowler ISBN 0-201-89542-0
http://martinfowler.com/articles.html
Patterns for things that change with time
http://martinfowler.com/ap2/timeNarrative.html
Dealing with Properties by Martin Fowler
http://www.martinfowler.com/apsupp/properties.pdf
Range http://martinfowler.com/ap2/range.html
Alliance Common Information Architecture (AT&T, BT & Concert)
version 3.1, 15 Dec 2000
GB921 version 2.5
Sales & Marketing Business Objects Document for TMF
Applying UML and Patterns, Second Edition
ISBN 0-13-095004-1
http://www.craiglarman.com/book_applying_2nd/Applying_2nd.htm
Service Provider: A Domain Pattern and its Business Framework
Implementation
http://stwww.cs.uiuc.edu/~plop/plop99/proceedings/Arsanjani/provider3.pdf
Advanced Data Model Patterns by David Hay
ftp://ftp.omg.org/pub/docs/formal/00-11-11.pdf

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Product Specification
Business Entity Definition
Business
Entity Name
Description

Sources
Related
Business
Entities

ProductSpecification
A detailed description of a tangible or intangible object made available externally in the form of a ProductOffering to
Customers or other Parties playing a PartyRole. A ProductSpecification may consist of other ProductSpecifications
supplied together as a collection. Members of the collection may be offered in their own right. ProductSpecifications
may also exist within groupings, such as ProductCategories, ProductLines, and ProductTypes.
ACIA, MetaSolv, Fowler
ProductTemplate,
CrossSynonyms /
ProductSpec
References
Aliases
groupedBy ProductCatagory
bundledInto CompositeProductSpecification
involvedWith ProductSpecification
incurs ProductSpecCost
madeAvailableToTheMarketAs ProductOffering

Business
Rules

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductSpecification

name

The name of the product


specification.
A narrative that explains in detail
what the product spec is.
An identification number assigned
to uniquely identify the specification.
The manufacturer or trademark of
the specification.
The period for which the product
specification is valid.
The condition of the product
specification, such as active,
inactive, planned.

description
productNumber
brand/Badge
validFor
lifeCycleStatus

Description

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Data Type

Characteristics
, Permitted
Values & Units

Required/
Optional
Required
Required
Required
Optional

Time Period

Required
Required

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Notes

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Page 26

Composite Product Specification


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

CompositeProductSpecification
A type of ProductSpecification that is formed by aggregating other ProductSpecifications, which may be Composite or
Atomic ProductSpecifications.
ACIA
CrossSynonyms /
References
Aliases
Subclass of ProductSpecification

Atomic Product Specification


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

AtomicProduct Specification
A type of ProductSpecification that does not have any subordinate ProductSpecifications, that is, an
AtomicProductSpecification is a leaf-level ProductSpecification.
SID team
CrossSynonyms /
References
Aliases
Subclass of ProductSpecification

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Product Specification Relationship


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductSpecificationRelationship
A migration, substitution, dependency, or exclusivity relationship between/among ProductSpecifications.
ACIA, MetaSolv
CrossSynonyms /
References
Aliases
definesAssociationsBetween ProductSpecification
governedBy ProductSpecificationRelationshipPolicy

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductSpecificationRelationship

type

A categorization of the relationship, such as


migration, substitution, dependency,
exclusivity.
The period for which the relationship is
applicable.

validFor

Description

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Data Type

Characteristics,
Permitted
Values & Units

Required/
Optional
Required

Time Period

Required

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 28

Product Specification Cost


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductSpecificationCost
A monetary amount assigned to a ProductSpecification that represents the cost to the business to plan, develop,
market, and implement the ProductSpecification.
ACIA
CrossSynonyms /
References
Aliases
assignsCostValueTo ProductSpecification

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductSpecificationCost
Description

Data Type

costToBusiness

The monetary amount that represents


the cost.
The period during which the cost is
applicable.

Money

Required

Time Period

Required

validFor

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Characteristics
, Permitted
Values & Units

Required/
Optional

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 29

Product Specification Type


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductSpecificationType
A classification that groups ProductSpecifications that share common characteristics.
ACIA
CrossSynonyms /
References
Aliases
categorizes ProductSpecification

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductSpecificationType
Description

Data Type

type

The name of the product


specification type.
A narrative that explains in detail
what the product spec is.

String

Required

String

Required

description

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Characteristics
, Permitted
Values & Units

Required/
Optional

GB922 Addendum 3 v3.1

Notes

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Page 30

Product Specification Version


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductSpecificationVersion
A particular form or variety of a ProductSpecification that is different from others or from the original. The form
represents differences in properties that characterize a ProductSpecification, that are not enough to warrant creating a
new ProductSpecification.
ACIA, Fowler
CrossSynonyms /
References
Aliases
refinesTheDefintionOf ProductSpecification
definedBy ProductSpecProperty

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductSpecificationVersion
Description

Data Type

ProdSpecRevision
Type
prodSpecRevision
Number

The significance of the revision.

String

description
ProdSpecRevision
Date
validFor

A number that represents the


occurrence of the version in the
sequence of versions.
A narrative that explains the reason
for the versions creation.
The date the version was created.
The period during which the version is
applicable.

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Characteristics
, Permitted
Values & Units
Major, Minor

Required/
Optional
Required
Required
Optional

Date

Required

Time Period

Optional

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 31

Product Specification Characteristic


Business Entity Definition
Business
Entity Name
Description

Sources
Related
Business
Entities
Business
Rules

ProductSpecificationCharacteristic
A characteristic quality or distinctive feature of a ProductSpecification. The characteristic can be take on a discrete value,
such as color, can take on a range of values, (for example, sensitivity of 100-240 mV), or can be derived from a formula (for
example, usage time (hrs) = 30 talk time *3). Certain characteristics, such as color, may be configured during the
ordering or some other process.
ACIA, MetaSolv, Fowler
ProductSpecificationProperty
CrossSynonyms /
References
Aliases
takesOn ProductSpecCharacteristicValue
references ProductSpecificationCharacteristic

Business Entity Attributes Definition


Business Entity Name
Attribute Name

ProductSpecificationCharacteristic
Description

Data
Type

Name

A word, term, or phrase by which the


characteristic is known and distinguished
from characteristics.
A narrative that explains the characteristic.

String

Required

String

Optional

Description

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Characteristics,
Permitted
Values & Units

GB922 Addendum 3 v3.1

Required/
Optional

Notes

SID Model - Addendum 3 Product

Page 32

Configurable Product Spec Characteristic

Business Entity Definition


Business
Entity Name

ConfigurableProduct
SpecCharacteristic

Description
Sources

A type of ProductSpecCharacteristic, such as color, whose may be assigned during the ordering or some other process.
ACIA
ConfigurableProductSpec
CrossSynonyms /
Property
References
Aliases
subclass of ProductSpecCharacteristic

Related
Business
Entities
Business
Rules

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Product Spec Characteristic Value


Business Entity Definition
Business
Entity Name

ProductSpecCharacteristic
Value

Description
Sources

A number or text that can be assigned to a ProductSpecCharacteristic.


SID Team
CrossReferences
takenOn by ProductSpecCharacteristic
describes ProductSpecification
assignedTo Product

Related
Business
Entities
Business
Rules

Synonyms /
Aliases

ProductSpecPropertyValue

Business Entity Attributes Definition


Business Entity
Name

ProductSpecCharacterisitic
Value

Attribute Name

Description

Data Type

prodSpecCharValue
Type
prodSpecCharValue

A kind of value that the


characteristic can take on.
A discrete value that the
characteristic can take on.
The low range value that a
characteristic can take on.
The upper range value that a
characteristic can take on.
The period of time for which a value
is applicable.

String

prodSpecCharValue
From
prodSpecCharValue
To
validFor

TeleManagement Forum 2003

Characteristics
, Permitted
Values & Units
Discrete, range
derived

Required/
Optional

Notes

Required

String

Optional

String

Optional

String

Optional

Time Period

Optional

GB922 Addendum 3 v3.1

Required if the type is


discrete
One of from or to values
required if type is range.
One of from or to values
required if type is range.

SID Model - Addendum 3 Product

Page 34

Product Offering
Business Entity Definition
Business
Entity Name
Description

Sources
Related
Business
Entities

ProductOffering
The presentation of one or more ProductSpecifications to the marketplace for sale, rental, or lease for a ProductOfferingPrice.
A ProductOffering may target one or more MarketSegments, be included in one or more ProductCatalog, presented in
support of one or more ProductStrategies, and made available in one or more Places. ProductOffering may represent a
simple offering of a single ProductSpecification or could represent a bundling of one or more other ProductOffering.
ACIA, MetaSolv,
CrossSynonyms /
References
Aliases
makesAvailable ProductSpecification
references ProductOffering
bundleInto BundledProductOffering
soldAt ProductOfferingPrice
targets MarketSegment
appearsIn ProductCatalog
supports marketStrategy
availableIn Place
offeredVia DistributionChannel

Business
Rules

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductOffering

id

A unique identifier for the


ProductOffering.
The name of the offering.
A narrative that explains what the
offering is.
The period during which the offering
is applicable.
The condition in which the offering
exists, such as planned, obsolete,
active.

name
description
validFor
status

Description

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Data Type

Characteristics
, Permitted
Values & Units

Required/
Optional
Required
Required
Optional

Time Period

Required
Required

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 35

Bundled Product Offering

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

BundledProductOffering
A type of ProductOffering that represents a grouping of ProductOfferings made available to the market. The grouping
may consist of other BundledProductOffering(s) or SimpleProductOffering(s).
ACIA
CrossSynonyms /
References
Aliases
comprised of ProductOffering

Simple Product Offering

Business Entity Definition


Business
Entity Name
Description
Sources

SimpleProductOffering
A type of ProductOffering that does not have any subordinate ProductOfferings, that is, an SimpleProductOffering is a
leaf-level ProductOffering.
ACIA
CrossSynonyms /
References
Aliases

Related
Business
Entities
Business
Rules

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Page 36

Product Catalog

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductCatalog
A list of ProductOfferings for sale, with prices and illustrations, for example in book form or on the web.
ProductCatalogs can be used by Customers during a self-care ordering process and may be used across one or more
DistributionChannels.
ACIA
CrossSynonyms /
References
Aliases
presents ProductOffering
offeredVia DistributionChannel

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductCatalog

id

A unique identifier for an offering in


the catalog.
A categorization of an entry in the
catalog, such as web, book.
The period during which the catalog
is applicable.

type
validFor

Description

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Data Type

Characteristics
, Permitted
Values & Units

Required/
Optional
Required

String

Required

Time Period

Optional

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 37

Product Offering Price

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductOfferingPrice
An amount, usually of money, that is asked for when a ProductOffering is bought, rented, or leased. The price is valid
for a defined period of time and may not represent the actual price paid by a customer.
ACIA, MetaSolv
CrossSynonyms /
References
Aliases
values ProductOffering

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductOfferingPrice
Description

Data Type

type

A categorization of the price, such


as list, discounted, lowest allowable
The amount asked for the offering.
The period during which the price is
applicable.

String

Required

Money
Time Period

Required
Optional

price
validFor

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Characteristics
, Permitted
Values & Units

Required/
Optional

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 38

Product Offering Term


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductOfferingTerm
A condition under which a ProductOffering is made available to Customers. ProductOfferingTerm include
ProductOfferingFinancialTerm, which includes such things as acceptable methods of payment, ShipmentTerm, and
ServiceTerm.
ACIA
CrossSynonyms /
References
Aliases
specifiesConditionsGoverning ProductOffering
appearsAs AgreementTermOrCondition

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Page 39

Product
Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities

Product
A ProductOffering procured by a Customer, or other interested Party playing a PartyRole, appearing as a
BusinessInteractionItem, which could take the form of a Agreement. ProductSpecificationCharacteristic(s) in part define the
Product. A Product is realized as one or more Service(s) and/or Resource(s).
CrossSynonyms /
References
Aliases
createdUsing ProductOffering
involves BusinessParticipant
appearsAs BusinessInteractionItem
definedBy ProductCharacteristic
realizedAs Service
realizedAs Resource

Business
Rules

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

Product
Description

Data Type

Name

A word, term, or phrase by which the


product is known and distinguished
from other products.
An explanation of what the product is.
A set of identifying characters and/or
numbers assigned to, and usually
marked on, each of a series of identical
products.
The condition of the product, such as
planned, designed, activated,
disconnected.
The period during which the product
is applicable.

String

Optional

String
String

Optional
Optional

String

Required

Time
Period

Required

Description
productSerialNumber

productStatus
validFor

TeleManagement Forum 2003

Characteristics
, Permitted
Values & Units

Required/
Optional

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 40

Product Bundle

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductBundle
A type of Product that is comprised of other Product(s). The other Product(s) may be ProductBundle(s) or
ProductComponent(s).
ACIA
CrossSynonyms /
References
Aliases
comprisedOf Product

Product Component

Business Entity Definition


Business
Entity Name
Description
Sources

ProductComponent
A type of Product that has no subordinate Product(s), that is, a Product Component is a leaf level Product.
ACIA
CrossSynonyms /
References
Aliases

Related
Business
Entities
Business
Rules

TeleManagement Forum 2003

GB922 Addendum 3 v3.1

SID Model - Addendum 3 Product

Page 41

Product Characteristic

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductCharacteristic
A value of a ProductSpecCharacteristic chosen for a Product that further defines what the Product is.
ACIA
CrossSynonyms /
References
Aliases
chosenFor Product
describedBy ProductSpecCharacteristic
instantiationOf ProductSpecCharacteristicValue

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductCharacteristic
Description

Data Type

productCharacteristic
Value

A fact that describes a Product.

String

validFor

The period for which the


characteristic value is applicable.

Time Period

TeleManagement Forum 2003

Characteristics
, Permitted
Values & Units

Required/
Optional

Notes

Optional

Required if the association


there is an association
with
ProductSpecCharacteristic
only.

GB922 Addendum 3 v3.1

SID Model - Addendum 3 Product

Page 42

Product Involvement Role

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductInvolementRole
A role a Party or Resource plays in the relationship with a Product, such as a user, subscriber, owner, and so forth.
SID team
CrossSynonyms /
References
Aliases
representsTheInvolvementOf BusinessParticipant
involves Product

Business Entity Attributes Definition


Business Entity Name
Attribute Name

ProductInvolvementRole
Description

Data
Type

productInvolvementRole

A part a Party or Resource plays in its


involvement with a product.
The period of time during with the
business participant is involved with
the product.

String

Required

Time
Period

Optional

validFor

TeleManagement Forum 2003

Characteristics,
Permitted
Values & Units

Required/
Optional

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 43

Party Role Product Involvement

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProductRoleProductInvolvement
A PartyRole involved with a Product. The involvement may be a subscriber, lessor, owner, and so forth.
CrossSynonyms /
References
Aliases
ProductRoleProductInvolvement:
PlayedByPartyRole

Resource Role Product Involvement

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ResourceRoleProductInvolvement
A ResourceRole involved with a Product. The involvement may be a subscriber, lessor, and so forth.
CrossSynonyms /
References
Aliases
ResourceRoleProductInvolvment:
PlayedByResourceRole

TeleManagement Forum 2003

GB922 Addendum 3 v3.1

SID Model - Addendum 3 Product

Page 44

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities

ProductOfferingPrice
An amount, usually of money, that is asked for or allowed when a ProductOffering is bought, rented, or leased. The
price is valid for a defined period of time and may not represent the actual price paid by a customer.
Joule Software model
CrossSynonyms /
MetaSolv Software model
References
Aliases
ProductOfferingPrice:
AppliesTo ProductOffering
Advertise As ProdCatalogProdOffer
Governed By PriceEvent
Made Available Via DistributionChannel
Available In Geographic Area

Business
Rules

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProductOfferingPrice

name

A short descriptive name such as


affinity discount.
A narrative that explains in detail
the semantics of this component.
The period for which the price is
valid.

description
validFor

Description

TeleManagement Forum 2003

Data Type

Characteristics
, Permitted
Values & Units

Required/
Optional
Required
Optional

Time Period

Required

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 45

Composite Product Offer Price


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

CompositeProdOfferPrice
A ProductOfferingPrice that is made up of parts. The parts may be other CompositeProdOfferPrices or
ComponentProdOfferPrices.
Joule Software model
CrossSynonyms /
MetaSolv model
References
Aliases
CompositeProdOfferPrice:
Composed Of ProductOfferingPrice

TeleManagement Forum 2003

GB922 Addendum 3 v3.1

SID Model - Addendum 3 Product

Page 46

Component Product Offer Price


Business Entity Definition
Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ComponentProdOfferPrice
Part of a ProductOfferingPrice representing a single element of the price. Subclasses further define these elements.
Joule Software model
CrossSynonyms /
References
Aliases
ProdOfferPriceComponent:
Defines ProductOfferingPrice

Business Entity Attributes Definition


Business Entity Name
Attribute Name

ComponentProdOfferPrice

PriceType

A category that describes the price, such as


recurring, discount, allowance, penalty, and
so forth.
A number representing the value of this
component and units (such as each) of the
price. Its meaning depends on the
priceType. It could be a price, a rate, or a
discount.
The currency in which this price is defined.

Quantity

currencyType

TeleManagement Forum 2003

Description

Data
Type

Characteristics,
Permitted Values
& Units

Required/
Optional
Required

Quantity

Required

Required

GB922 Addendum 3 v3.1

Notes

SID Model - Addendum 3 Product

Page 47

Product Offer Charge

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProdOfferCharge
An amount, usually of money, that is asked for when a ProductOffering is bought, rented, or leased.
Joule Software model
CrossSynonyms /
MetaSolv Software model
References
Aliases
ProdOfferCharge:
Impacted By ProdOfferAlteration
Replaced By AlternateProdOfferCharge

Product Offer Price Alteration

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProdOfferPriceAlteration
An amount, usually of money, that modifies a price charged for a ProductOffering.
Joule Software model
CrossSynonyms /
MetaSolv Software model
References
Aliases
ProdOfferPriceAlteration:
Impacts ProdOfferPriceCharge

TeleManagement Forum 2003

GB922 Addendum 3 v3.1

SID Model - Addendum 3 Product

Page 48

Product Catalog Product Offer

Business Entity Definition


Business
Entity Name
Description
Sources
Related
Business
Entities
Business
Rules

ProdCatalogProdOffer
The appearance of a ProductOffering in a ProductCatalog.
CrossReferences
ProductCatalogProductOffer:
PublicationOf ProductOffering in ProductCatalog

Synonyms /
Aliases

Business Entity Attributes Definition


Business Entity
Name
Attribute Name

ProdCatalogProdOffer
Description

Data Type

validFor

The period during which the


ProductOffering appears in the
ProductCatalog.

TimePeriod

TeleManagement Forum 2003

Characteristics
, Permitted
Values & Units

Required/
Optional
Required

GB922 Addendum 3 v3.1

Notes

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