4610 2CR2NRServiceManual
4610 2CR2NRServiceManual
GA27-5004-02
GA27-5004-02
Note
Before using this information and the product it supports, be sure to read Safety Information- Read This First, Warranty
Information, Uninterruptible Power Supply Information, and the information under Appendix C, Notices, on page 115.
September 2014
This edition applies to Toshiba SureMark Printer Model 2CR and 2NR and to all subsequent releases and
modifications until otherwise indicated in new editions.
If you send information to Toshiba Global Commerce Solutions (Toshiba), you grant Toshiba a nonexclusive right to
use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation
to you.
Copyright Toshiba Global Commerce Solutions, Inc. 2014.
Contents
Figures
. . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
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xiii
xiii
xiii
xiv
Summary of changes
September 2014 . .
February 2014 . . .
November 2013. . .
September 2013 . .
May 2013 . . . . .
October 2011 . . .
June 2010. . . . .
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. 1
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. 5
. 6
. 6
. 7
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. 10
. 10
. 11
. 11
. 12
. 15
. 16
. 20
. 20
. 20
. 21
. 22
. 23
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. 24
. 25
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27
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29
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32
33
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34
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69
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84
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. 87
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. 88
. 90
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. 91
. 91
. 93
. 98
. 99
. . . . . . . . . 100
iv
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103
104
104
104
104
105
105
105
106
106
108
109
109
115
117
117
117
117
117
117
117
118
119
119
120
120
120
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Part number index. . . . . . . . . . . . . . . . . . . . . . . 125
Contents
vi
Figures
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. 1
. 3
. 4
. 4
. 5
. 12
. 19
. 20
. 20
. 25
. 28
. 29
. 30
. 31
. 32
. 33
. 34
. 34
. 36
. 37
. 38
. 39
. 40
. 41
. 42
. 43
. 44
. 45
. 46
. 47
. 48
. 49
. 50
. 50
. 51
. 52
. 53
. 53
. 55
. 56
. 57
. 58
. 59
. 60
. 61
. 62
. 63
. 64
. 65
. 66
. 67
. 68
. 69
vii
54.
55.
56.
57.
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59.
60.
61.
62.
63.
64.
65.
66.
67.
68.
69.
70.
71.
72.
73.
74.
75.
76.
77.
viii
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. 70
. 71
. 72
. 73
. 76
. 77
. 78
. 79
. 79
. 80
. 82
. 83
. 84
. 84
. 85
. 93
. 93
. 94
. 98
. 99
. 103
. 107
. 107
. 108
Tables
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Communication interface, rate and power source . . . . . . . . . . . . . . . . . . . 3
Provided ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported DHCP options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printer state changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4610 Private Enterprise MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Native Mode Support - RS-232 Printer . . . . . . . . . . . . . . . . . . . . . . . 21
Native Mode Support - RS-485 Printer . . . . . . . . . . . . . . . . . . . . . . . 22
Native Mode Support - USB Printer . . . . . . . . . . . . . . . . . . . . . . . . 23
Native Mode Support - Ethernet Printer . . . . . . . . . . . . . . . . . . . . . . 23
Distribution card connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Specifications of supported single and multi-part forms . . . . . . . . . . . . . . . . . 75
Supported flipping specifications . . . . . . . . . . . . . . . . . . . . . . . . . 75
MCT load command settings for low-paper and critically low-paper amounts . . . . . . . . . 92
Summary of the offline test menu items . . . . . . . . . . . . . . . . . . . . . . 94
Paper supply LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Printer ready LED indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Document presence LED indicator . . . . . . . . . . . . . . . . . . . . . . . . 99
Light-path LED conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Summary of dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Power supply pin designations . . . . . . . . . . . . . . . . . . . . . . . . . 104
USB pin designations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Powered USB pin designations . . . . . . . . . . . . . . . . . . . . . . . . . 104
RS-232 pin designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
RS-485 pin designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cash drawer connector pin designations. . . . . . . . . . . . . . . . . . . . . . 106
Station characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Sound characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
ix
Safety
Before installing this product, read the Safety Information- Read This First.
xi
xii
xiii
Notice statements
Notices in this guide are defined as follows:
xiv
Notes
Important
Attention
CAUTION
DANGER
Summary of changes
This section documents the updates for each revision of this guide.
|
September 2014
This edition of the SureMark Printer Models 2CR and 2NR Hardware Service Guide
(GA27-5004-02) includes the following:
v Updated parts and part numbers.
|
|
|
February 2014
This edition of the SureMark Printer Models 2CR and 2NR Hardware Service Guide
(GA27-5004-02) includes the following:
v Minor content updates.
November 2013
This edition of the SureMark Printer Models 2CR and 2NR Hardware Service Guide
(GA27-5004-02) includes the following:
v Minor content updates and the addition of a third-party software notice.
September 2013
This edition of the SureMark Printer Models 2CR and 2NR Hardware Service Guide
(GA27-5004-02) includes the following:
v Ethernet support and related information added.
May 2013
This edition of the SureMark Printer Models 2CR and 2NR Hardware Service Guide
includes the following:
v Transition to Toshiba branding changes and updates.
October 2011
This edition of the SureMark Printer Models 2CR and 2NR Hardware Service Guide
(GA27-5004-01) highlights table changes for operating system requirements.
June 2010
This edition of the SureMark Printer Models 2CR and 2NR Hardware Service Guide
(GA27-5003-01) includes the following:
v Enhanced section on using the Models 4610 printers.
v Additional section on inserting checks from the side of the printer.
v
v
v
v
v
Revised diagrams for clarification: Figures 49, 51, 58, 60, 65 and 69.
Updated description on calibrating the low paper sensor.
Enhanced offline test menu description.
Additional troubleshooting scenarios.
Revised or new part numbers.
xv
xvi
2CR
2NR
Thermal/Impact
80 lps thermal, 4.7 lps narrow format, 4.1 lps wide format for
impact (8 lpi)
Usage data
User defined fonts - including
proportional fonts
Yes
Scalable fonts up to 8X
Journal station
No
No
Yes
Yes
83.0 mm
58 mm minimum
102 mm maximum
80 mm minimum
N/A
223 mm maximum
65 mm minimum
N/A
Multipart form
Barcode printing
Receipt paper loading
Receipt paper cutter
Receipt tear bar
Receipt paper width
Print fonts (CPI)
Yes
Drop and load
Standard
80 mm
12, 15, 17, 20
Yes
Yes
Yes
Description
Power
USB
RS-485
Toshiba proprietary
RS-232
Ethernet
A
Cash drawer
B
Power supply
C
Powered USB
D
Standard USB
E
Cash drawer
F
RS-485
G
Cash drawer
H
Power supply
I
RS-232
J
Ethernet
K
Power supply
L
Cash drawer
Ethernet Configuration
Ethernet communications are supported on printers manufactured after June 10,
2013, with firmware EC level 14.00 and above. The date can be found on the
bottom of the printer.
Older levels of the main logic cards (MLC) for these printers manufactured prior to
June 10, 2013 will not support Ethernet. MLCs that have the circuitry to support
Ethernet will be identified internal to the card.
If an Ethernet Interface adapter is installed and the MLC indicates that Ethernet is
not supported, an error message is printed. On the 2xR printers, the ready light will
blink amber and the internal LED#2 will be lit indicating interface card error.
A media access control (MAC) address is necessary for Ethernet function and will
be stored in the Ethernet interface adapter at the factory. The printer will print out
an error message if the MAC address is invalid or is not stored in the Interface
card. There is no capability of changing or cloning a MAC address in the field.
Every interface card (IFC) has a unique MAC address. See Toshiba Diagnostics for
the Ethernet Printer on page 87 for more information.
If an Ethernet adapter is detected, the firmware will not back-level to a pre-Ethernet
supported level.
Ethernet addressing options can be changed via:
1. Offline menus: See Firmware offline tests on page 93 for more information.
Reset Network Configuration will reset the user-modifiable network configuration
items to factory default. MAC is not affected.
2. Web interface.
3. Configuration utility.
4. Web API configuration download.
Chapter 1. Introducing the 4610 Models 2CR and 2NR
When these options are changed, they are stored in the MLC (main logic card) and
backed up in the IFC (interface card). If the printer's IFC is replaced, the values will
be updated with the following logic:
v When an IFC does not have a valid serial number (a card from FRU stock), all
Ethernet options will be copied automatically from the MLC to the IFC.
v If an IFC has a valid serial number, but it is different from the printer's serial
number, a menu will print with the options of updating MLC or updating IFC.
Remarks:
v The MAC address in the IFC will never change.
v On the 2xR printer, the menu will ask which serial number is correct. The
Ethernet options will be updated along with the serial number and other stored
data.
Note: The exception to the logic above occurs when the IFC is setup as a slave
card. When the IFC is a slave card, the Ethernet options used will be those
pulled from the IFC.
Slave cards may be used by a depot or integrators to setup configurations or flash
the printer's firmware without changing any settings on the MLC before it is shipped.
To make an IFC slave card:
v Store a serial number of 55-55555.
Addressing
The printer supports standard Internet Protocol version 4 (IPv4) addressing. The IP
address and other IP network parameters are assigned using the following list of
priorities:
1. Fixed, if enabled and defined for the fixed IP selected.
2. Dynamic Host Configuration Protocol (DHCP), if the previous assignment
method does not apply and a DHCP server is available.
3. Auto IP, if neither of the previous assignment methods apply and Auto IP is
enabled.
When Fixed IP and Auto IP are disabled, the printer will wait for a valid DHCP
server.
Table 3. Provided ports
Port
Protocol
Service
Comments
80
TCP
HTTP
161
UDP
SNMP
162
TCP/UDP
SNMP Trap
9100
UDP
Printer Control
TCP
PDL Data
Stream
DHCP
Dynamic Host Configuration Protocol (DHCP) is the default IP configuration method
(see Addressing on page 6 for more information). DHCP will be implemented
according to Request for Comments (RFC) 2131, Dynamic Host Configuration
Protocol, RFC 2132, DHCP Options and BOOTP Vendor Extensions, and applicable
updates. These specifications and applicable updates may be found at
http://datatracker.ietf.org/.
Table 4. Supported DHCP options
Tag
Name
Subnet Mask
Router
12
Hostname
Auto IP
Auto IP is a method for a host to assign itself a Local Link IP address, described in
RFC 3927. The printer will randomly select an address from the range 169.254.1.0
to 169.254.254.255 and verify that it is not in use.
Auto IP can be disabled when the user determines that the printer should always
have a valid server. This will keep the printer from setting up an auto IP when the
server is temporarily unavailable.
Note: A printer may take two minutes or more to obtain an IP address via Auto IP
due to the DHCP server time-out and other required delays. Auto IP is
intended for initial printer setup when a DHCP server is not available.
Alerts
Clients can register to receive Traps on the following state changes in the printer:
Table 5. Printer state changes
Function
Name
DrawerOpened
1.3.6.1.4.1.1129.2.500.1.1.3.1
Name
Magnetic
Interference MICR
MICR_CurrentMICRNoiseValue
1.3.6.1.4.1.1129.2.500.1.1.3.6
CR cover Open /
Closed
receiptCoverOpen
1.3.6.1.4.1.1129.2.500.1.1.2.1
DI Cover Open /
Closed
NA
1.3.6.1.4.1.1129.2.500.1.3.2.4
Paper Out
receiptEmpty
1.3.6.1.4.1.1129.2.500.1.1.2.2
Paper Low
NA
1.3.6.1.4.1.1129.2.500.1.3.2.2
Home Error
NA
1.3.6.1.4.1.1129.2.500.1.3.2.3
Offline / Online
NA
1.3.6.1.4.1.1129.2.500.1.3.2.6
Paper Jam
NA
1.3.6.1.4.1.1129.2.500.1.3.2.5
Cutter Jam
NA
1.3.6.1.4.1.1129.2.500.1.3.2.1
Up to two SNMP managers can be enabled to receive these alerts. See Statistics
table entries for details on enabling these traps.
Name
Type
receiptStationPresent
1.3.6.1.4.1.1129.2.500.1.1.1.1
Integer
paperCutter
1.3.6.1.4.1.1129.2.500.1.1.1.2
Integer
coverSensor
1.3.6.1.4.1.1129.2.500.1.1.1.3
Integer
receiptEmptySensor
1.3.6.1.4.1.1129.2.500.1.1.1.4
Integer
nearEndSensor
1.3.6.1.4.1.1129.2.500.1.1.1.5
Integer
receiptPageMode
1.3.6.1.4.1.1129.2.500.1.1.1.6
Integer
receiptCoverOpen
1.3.6.1.4.1.1129.2.500.1.1.2.1
Integer
receiptEmpty
1.3.6.1.4.1.1129.2.500.1.1.2.2
Integer
ThermalPrintHeadElementFailure
1.3.6.1.4.1.1129.2.500.1.1.2.3
Integer
receiptNearEnd
1.3.6.1.4.1.1129.2.500.1.1.2.4
Integer
receiptPaperRemaining
1.3.6.1.4.1.1129.2.500.1.1.2.5
Integer
receiptPaperJamCount
1.3.6.1.4.1.1129.2.500.1.1.2.6
Integer
receiptUnexpectedCoverOpenCount
1.3.6.1.4.1.1129.2.500.1.1.2.7
Integer
receiptPaperCutCount
1.3.6.1.4.1.1129.2.500.1.1.2.8
Integer
receiptCharactersPrintedCount
1.3.6.1.4.1.1129.2.500.1.1.2.9
Integer
receiptCoverOpenCount
1.3.6.1.4.1.1129.2.500.1.1.2.10
Integer
receiptLineFeedCount
1.3.6.1.4.1.1129.2.500.1.1.2.11
Integer
receiptFailedPaperCutCount
1.3.6.1.4.1.1129.2.500.1.1.2.12
Integer
writeCountNVRAM
1.3.6.1.4.1.1129.2.500.1.1.2.13
Integer
Type
maximumTemperatureReachedCount
1.3.6.1.4.1.1129.2.500.1.1.2.14
Integer
receiptPrintHeadFailureCount
1.3.6.1.4.1.1129.2.500.1.1.2.15
Integer
flashWriteFailedCount
1.3.6.1.4.1.1129.2.500.1.1.2.16
Integer
barcodePrintedCount
1.3.6.1.4.1.1129.2.500.1.1.2.17
Integer
DrawerOpened
1.3.6.1.4.1.1129.2.500.1.1.3.1
Integer
DrawerGoodOpenCount
1.3.6.1.4.1.1129.2.500.1.1.3.2
Integer
DrawerFailedOpenCount
1.3.6.1.4.1.1129.2.500.1.1.3.3
Integer
MICR_GoodReadCount
1.3.6.1.4.1.1129.2.500.1.1.3.4
Integer
MICR_FailedReadCount
1.3.6.1.4.1.1129.2.500.1.1.3.5
Integer
MICR_CurrentMICRNoiseValue
1.3.6.1.4.1.1129.2.500.1.1.3.6
Integer
slipStationPresent
1.3.6.1.4.1.1129.2.500.1.2.1.1
Integer
fullSlip
1.3.6.1.4.1.1129.2.500.1.2.1.2
Integer
bothSidesPrint
1.3.6.1.4.1.1129.2.500.1.2.1.3
Integer
ImpactHeadFailedCount
1.3.6.1.4.1.1129.2.500.1.2.2.1
Integer
PrintSideChangeCount
1.3.6.1.4.1.1129.2.500.1.2.2.2
Integer
FailedPrintSideChangeCount
1.3.6.1.4.1.1129.2.500.1.2.2.3
Integer
slipCharactersPrintedCount
1.3.6.1.4.1.1129.2.500.1.2.2.4
Integer
slipCoverOpenCount
1.3.6.1.4.1.1129.2.500.1.2.2.5
Integer
slipLineFeedCount
1.3.6.1.4.1.1129.2.500.1.2.2.6
Integer
slipUnexpectedCoverOpenCount
1.3.6.1.4.1.1129.2.500.1.2.2.7
Integer
slipFeedErrorCount
1.3.6.1.4.1.1129.2.500.1.2.2.8
Integer
HomeErrorCount
1.3.6.1.4.1.1129.2.500.1.2.2.9
Integer
FormInsertionCount
1.3.6.1.4.1.1129.2.500.1.2.2.10
Integer
DeviceID
1.3.6.1.4.1.1129.2.500.1.3.1.1
String
PhysicalDeviceDescription
1.3.6.1.4.1.1129.2.500.1.3.1.2
String
PhysicalDeviceName
1.3.6.1.4.1.1129.2.500.1.3.1.3
String
Bus
1.3.6.1.4.1.1129.2.500.1.3.1.4
String
DeviceCategory
1.3.6.1.4.1.1129.2.500.1.3.1.5
String
FirmwareRevision
1.3.6.1.4.1.1129.2.500.1.3.1.6
String
ManufactureDate
1.3.6.1.4.1.1129.2.500.1.3.1.7
String
ManufacturerName
1.3.6.1.4.1.1129.2.500.1.3.1.8
String
ModelName
1.3.6.1.4.1.1129.2.500.1.3.1.9
String
SerialNumber
1.3.6.1.4.1.1129.2.500.1.3.1.10
String
MIB II
Management information base II (MIB II) is used to convey information about the
TCP/IP configuration. The majority of the data that is recorded as part of MIB II will
not be useful in supporting the printer. For details, see the following information on
RFC 1213:
v Tree view of the RFC: http://www.snmplink.org/OnLineMIB/Standards/
v Full text: http://tools.ietf.org/html/rfc1213
The objects in MIB II are arranged in the following groups:
v System
v Interfaces
v Address Translation (deprecated)
v IP
v ICMP
v
v
v
v
v
TCP
UDP
EGP
Transmission
SNMP
HTTP Server
The printer provides an HTTP server for configuration, management, and diagnostic
functions.
10
Web Pages
Once logged on, there are several pages in the printer that can be used for printer
management.
Overview:
Reports the printers serial number, model, firmware level, and the current
Ethernet setting.
Diagnostic:
Supports printing of an offline receipt, reports the user statistics of the
printer, and shows the current status of the printer.
Network:
Allows the user to change the current Network configuration.
SNMP:
Allows the user to set up the SNMP managers.
Admin Access:
Allows the user to change the Login and Password used for the HTTP
server.
System Update:
Allows the user to configure the printer and to download firmware, font, and
configuration files.
Reset:
Allows the user to reset the printer.
Logout:
Allows the user to log out of the printer.
11
3. Font file: The *.fon file that is supported by the UPOS drivers. See the UPOS
font support for creating this file with a configuration tool 4610cvnt.exe.
This file contains all the required data for setting up the font file in the printer. If
necessary, the printer will erase and then store all the font files and MCT values
associated with the font file. Example: If one of the DBCS font files is
downloaded, the printer will store the DBCS Impact, DBCS Thermal, SBCS
Impact User defined set 1, and SBCS Thermal User defined set 1, as well as
the MCTs needed to use these files by the printer and the UPOS drivers. If
required when downloading DBCS character sets, the printer will reset when the
font is done storing.
Upon completion of setup, the printer will respond by sending a response to the
HTTP file.
12
<subnet>xx.xx.xx</subnet>
<gateway>xx.xx.xx</gateway>
</Configuration>
Where:
SSSSSSSS
Printer Serial Number; ASCII alphanumeric string.
MMMMMMMMMMMM
Printers MAC address; ASCII encoded HEX.
name ASCII String; max 12 characters.
xx.xx.xx Valid IP address
v snmpmanager1: IP address of the 1st client receiving SNMP alerts
v snmpmanager2: IP address of the 2nd client receiving SNMP alerts
v ipv4fixedip: User Defined Fixed IP
xx.xx
xxx
YES or NO.
Hex number for the slot number, MCT number or statistic number being
changed.
data
Hex bytes.
v MCT: Two bytes for each location in the MCT table. The table is 256
locations of two bytes each. MCTs that are not defined are set as 0xffff.
v Stat: Two bytes for each location in the statistics table. The table is 256
locations of two bytes each. Statistics that are not defined are set as
0xffff.
databytes
Two hex bytes associated with the traps being set:
Bit 15 Cash Drawer Open / Closed
Bit 14 Magnetic Noise present (MICR read)
Bit 13 Paper Out
Bit 12 Paper Low
Bit 11 Home Error
Bit 10 Paper Jam
Bit 9
Cutter Jam
Bit 8
Bit 7
Bit 6
Hard Error at the printer (printer offline). MLC error / IFC error /
Firmware can not initialized motion sensor and/or thermal print
head.
Bits 2 - 5
Reserved - should remain high
Bit 0, 1
Version option for returning Trap messages SNMP manager 1:
11
Version 1
Chapter 1. Introducing the 4610 Models 2CR and 2NR
13
10
Version 2
01
Details:
snmptrap1:
Bit 15 Cash Drawer Open / Closed
Bit 14 Magnetic Noise present (MICR read)
Bit 13 Paper Out
Bit 12 Paper Low
Bit 11 Home Error
Bit 10 Paper Jam
Bit 9
Cutter Jam
Bit 8
Bit 7
Bit 6
Hard Error at the printer (printer offline). MLC error / IFC error /
Firmware can not initialized motion sensor and/or thermal print
head.
Bits 2 - 5
Reserved - should remain high
Bit 0, 1
Version option for returning Trap messages SNMP manager 1:
11
Version 1
10
Version 2
Default: 0xFF
snmptrap2:
Bits 2 - 15
Reserved - should remain high
Bit 0, 1
Version option for returning Trap messages SNMP manager 2:
11
Version 1
10
Version 2
Default:
0xFF
fip:
14
ipv4fixedip
Valid IP address encoded as ASCII encoded Decimal that will return only
when User Configured Fixed IP is enabled and defined.
15
16
<slot><number>n</number><width>WW</width><height>HH</height><data>
databytes</data></slot>
.......
</logo>
<message>
<erase>xxx</erase>
<slot><number>n</number><length>LLLL</length>
<data>databytes</data></slot>
<slot><number>n</number><length>LLLL</length>
<data>databytes</data></slot>
.......
</message>
<mct>
<slot><number>n</number><data>databytes</data></slot>
<slot><number>n</number><data>databytes</data></slot>
.......
</mct>
<statistics>
<slot><number>n</number><data>databytes</data></slot>
<slot><number>n</number><data>databytes</data></slot>
.......
</statistics>
<network>
<snmptrap1>databytes</snmpttrap1>
<snmptrap2>databytes</snmpttrap2>
<snmpmanager1>xx.xx.xx</snmpmanager1>
<snmpmanager2>xx.xx.xx</snmpmanager2>
<httpuserid>name</httpuserid>
<httppw>password</httppw>
<hostname>name</hostname>
<autoipenable>xxx</autoipenable>
<fixedipenable>xxx</fixedipenable>
<fixedipselected>fip</fixedipselected>
<ipv4fixedip>xx.xx.xx</ipv4fixedip>
<subnet>xx.xx.xx</subnet>
<gateway>xx.xx.xx</gateway>
</network>
</configuration>
Where:
xxx
YES or NO
Hex number for the slot number, MCT number, or Statistic number being
changed.
LLLL
WW
HH
xx.xx.xx
Valid IP address encoded as ASCII encoded Decimal.
name ASCII String, Max 12 characters.
databytes
Hex number for data associated with this change.
17
Details:
MCTs and Statistics:
2 bytes for each MCT number or Statistics number. There are 256 values
for each: MCT and Statistic. Values not defined are set as 0xffff.
Logo: Logo data in hex, of length WW x HH x 8.
Message:
Hex data of message length is defined by LLLL.
snmptrap1:
Bit 15 Cash Drawer Open / Closed
Bit 14 Magnetic Noise present (MICR read)
Bit 13 Paper Out
Bit 12 Paper Low
Bit 11 Home Error
Bit 10 Paper Jam
Bit 9
Cutter Jam
Bit 8
Bit 7
Bit 6
Hard Error at the printer (printer offline). MLC error / IFC error /
Firmware can not initialized motion sensor and/or thermal print
head.
Bits 2 - 5
Reserved - should remain high
Bit 0, 1
Version option for returning Trap messages SNMP manager 1:
11
Version 1
10
Version 2
Default: 0xFF
snmptrap2:
Bits 2 - 15
Reserved - should remain high
Bit 0, 1
Version option for returning Trap messages SNMP manager 2:
11
Version 1
10
Version 2
Default:
0xFF
fixedipselected:
fip: Hex byte
0x03 = User Configured Fixed IP Enabled (default) when there is a
fixed IP defined. See on page 19.
18
Example 2:
To download a 2 x 4 logo to Slot 1:
19
Printer sharing
The printer sharing protocol provides a means for multiple clients to share a printer,
with each being granted exclusive access during the time of usage. The protocol is
established with Toshiba supported drivers, which can be found on the Toshiba
Global Commerce Solutions support website: www.toshibacommerce.com/support.
20
RS-232 Printer
Table 7 includes a description of native mode support for the RS-232 Printer.
Table 7. Native Mode Support - RS-232 Printer
Operating
System
JavaPOS
Drivers 1.9.6
or later
POS
OPOS Drivers Subsystem
1.9.6 or later
1.9.6 or later
Native
Windows
Drivers (NWD) Direct IO
4690
Yes
Microsoft
Windows XP
Yes
Yes
Yes
Yes
Microsoft
Windows
Embedded for
Point of
Service
(WEPOS) 1.11
Yes
Yes
Yes
Yes
Microsoft
Windows
Embedded
POSReady
2009
Yes
Yes
Yes
Yes
Microsoft
Windows
Embedded
POSReady 7
Yes
Yes
Yes
Yes
Microsoft
Windows 7
(Professional/
Ultimate)
Yes
Yes
Yes
Yes
SUSE Linux
Enterprise
Desktop
(SLED) 11
Yes
Yes
SUSE Linux
Enterprise
Server (SLES)
11
Yes
Yes
SUSE Linux
Enterprise
Point of
Service
(SLEPOS) 11
Yes
Yes
PC DOS 2000
Comments
V5R2 and
V6R2*
Yes
Note: *The 2NR/2CR printers are supported in compatibility mode in V5R2 but
4690 OS can only update the firmware starting with the 0820 maintenance
package. The 1NR is supported in compatibility mode in V5R2 but requires
package 0900 for firmware update. All of these models are supported in
compatibility or native mode in V6R2.
21
RS-485 Printer
Table 8 includes a description of native mode support for the RS-485 Printer.
Table 8. Native Mode Support - RS-485 Printer
Operating System
JavaPOS
Drivers 1.9.6
or later
OPOS
Drivers 1.9.6
or later
Windows
POS
Native
Subsystem
Drivers
1.9.6 or later (NWD)
4690
Direct IO
Comments
V5R2 and
V6R2*
Microsoft Windows XP
Yes
Yes
Microsoft Windows
Yes
Embedded for Point of
Service (WEPOS) 1.11
Yes
Microsoft Windows
Embedded POSReady
2009
Yes
Yes
Microsoft Windows
Embedded POSReady
7
Yes
Yes
Microsoft Windows 7
(Professional/Ultimate)
Yes
Yes
Yes
Yes
Yes
PC DOS 2000
Not
supported
Note: *The 2NR/2CR printers are supported in compatibility mode in V5R2 but
4690 OS can only update the firmware starting with the 0820 maintenance
package. The 1NR is supported in compatibility mode in V5R2 but requires
package 0900 for firmware update. All of these models are supported in
compatibility or native mode in V6R2.
22
USB Printer
Table 9 includes a description of native mode support for the USB Printer.
Table 9. Native Mode Support - USB Printer
Operating System
JavaPOS
Drivers 1.9.6
or later
OPOS
Drivers 1.9.6
or later
Windows
POS
Native
Subsystem
Drivers
1.9.6 or later (NWD)
Direct IO
4690
Microsoft Windows XP
Comments
V5R2 and
V6R2
Yes
Yes
Yes
Microsoft Windows
Yes
Embedded for Point of
Service (WEPOS) 1.11
Yes
Yes
Microsoft Windows
Embedded POSReady
2009
Yes
Yes
Yes
Microsoft Windows
Embedded POSReady
7
Yes
Yes
Yes
Microsoft Windows 7
(Professional/Ultimate)
Yes
Yes
Yes
Yes
Yes
Yes
PC DOS 2000
Not
supported
Ethernet Printer
Table 10 includes a description of native mode support for the Ethernet Printer.
Table 10. Native Mode Support - Ethernet Printer
Operating System
Windows Native
Drivers (NWD)
3.1.0 or later
4690
Comments
Not supported
Microsoft Windows XP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Microsoft Windows 7
(Professional/Ultimate)
Yes
Yes
Yes
23
Operating System
SUSE Linux Enterprise Desktop
(SLED) 11 Service Pack 3
Yes
Yes
Yes
PC DOS 2000
Windows Native
Drivers (NWD)
3.1.0 or later
Comments
Not supported
Hardware requirements
SureMark printers work with the following systems:
v 4694 systems
v 4695 systems (RS-232 connection only and with power supply)
v PC or other store controller with an RS-232, USB, or Ethernet port
v SurePOS 100 Series systems
v SurePOS 300 Series systems
v SurePOS 500 Series systems
v SurePOS 700 Series systems
v Self Checkout solution
v AnyPlace Kiosk
v TCx Wave
24
25
26
27
Paper Door
Main Cover
Tear Bar
Thermal Latch
Assembly
Thermal Printhead
Paper Out Sensor
Logic Card
Paper Stage
Lift Spring
Thermal Paper
Feed Motor and Gear
Printhead Cartridge Assembly
Upper Throat
Assembly
Paper Feed
Rollers
Flipper Rollers (Model 2CR)
Low Paper
Sensor
Distribution Card
Flipper
Cartridge
(Model 2CR)
Ribbon Drive Assembly
Flipper Filler (Model 2NR)
Base Frame
Skirt Cover
Grounding Strip
Interface Card
28
F
J
Connector:
A
MICR
B
C
D
E
F
G
Thermal printhead
H
Low-paper sensor
I
J
Interface card
K
Impact printhead
Note: To access the distribution card, you must remove the skirt cover. See
Removing the skirt cover on page 39.
29
Note: The skirt cover must be installed while removing or replacing the logic card.
1.
2.
3.
4.
30
5. Release the blue locking lever by lifting upward (C in Figure 14) and then lift
out the logic card (D).
To replace the logic card, reverse these procedures.
After replacing the logic card, a message might print. For more information, see
Changing the interface card or logic card on page 95.
31
32
33
1. Open the paper door by pressing and releasing the blue release button (P in
Figure 17).
U
2. Press outward on either side of the tabs (U in Figure 18) and slightly slide the
cover down along the back of the printer to remove.
34
35
2. Slightly push the middle tab (F) towards the back of the printer and slide the
door to the left to remove. (See Figure 19).
To replace the ribbon door, reverse these procedures, making sure that you align
the posts with the slots.
36
3. Make sure that the thermal cutter assembly is in the closed position as shown in
picture 1 of Figure 20.
4. Push the cover (A) to the left near the open paper door button and then lift
outward on the left side (B ) of the main cover.
5. After unlocking the covers at these points, gently lift outward on the right cover
frame (C).
6. If necessary, repeat step 4 until the cover is no longer attached to the unit.
7. Lift the entire cover upward and off the unit. See picture 2, Figure 20.
To replace the main cover:
1. Place the thermal cutter assembly in an open position by pressing the paper
door release button.
2. Place the main cover on the unit, aligning the features at the rear of the printer
first. Then align the cover around the paper release button.
3. Secure the left and right snap.
4. Repeat the previous steps until the cover is secured around the unit.
5. Replace the ribbon door and the paper door.
37
38
3. Turn the printer on one side. Press outward on the tabs (see Figure 22) on the
bottom skirt cover and lift to remove.
To replace skirt cover, reverse these procedures, installing the rear of the cover
first.
39
5. Press the tabs (R in Figure 23) inward on either side of the card and slide the
card forward to remove.
To replace the distribution card, reverse these steps.
40
2
Figure 24. Removing the flipper cartridge
1. Remove the flipper door as described in Removing the flipper door (document
insert cover) on page 38.
2. Lift up the tab on the left side of the flipper cartridge (with a blue label), as
shown in picture 1 of Figure 24.
3. Remove the check flipper cartridge from the printer, as shown in picture 2 of
Figure 24.
To replace the flipper cartridge, reverse these steps.
41
6mm
(.24 in)
N
Figure 25. Removing the thermal printhead cable
5. Remove the two screws (N) holding the thermal cable clamp. See Figure 25.
6. Disconnect the thermal printhead cable from the distribution card. See
Identifying the cable connections on page 29, if necessary.
7. Pull the cable out from the printer.
To replace the thermal printhead cable, reverse these procedures.
Notes:
1. The replacement part has a layer of double-sided tape. Remove the backing
from the tape before installing.
2. Locate the cable so that it extends 6 mm (.24 in.) above the top of the clamp.
3. It is important that the cable is installed so that the end is horizontal. This
ensures good contact with the print head.
4. Do not over- or under-tighten the screws holding the thermal cable clamp during
reassembly.
42
A
Figure 26. Removing the printhead assembly
6. Remove the screw (A in Figure 26) holding the left transport shaft adjuster
and spring to the transport shaft.
Note: To replace the printhead and carriage assembly correctly, pay close
attention to how the spring is held into place by the transport shaft
adjuster.
43
K
Figure 27. Removing the right transport shaft adjuster screw
7. Loosen the screw (K in Figure 27) on the top right side to loosen the right
transport shaft adjuster.
8. Disconnect the carriage timing belt (B in Figure 35 on page 51) from the
pulley by lifting outward and upward on one side of the belt.
9. Slide the transport shaft (F in Figure 35 on page 51) from the printhead
assembly.
10. The printhead and carriage assembly can then be lifted from the unit.
11. An adhesive holds the cable to the frame, so you will need to pull the cable
where it is attached to the frame. Then pull the cable up from the distribution
card through the printer to remove.
To replace the printhead and carriage assembly:
1. Replace the printhead and carriage assembly into the frame.
2. To locate the new cable, position the carriage at its full left position.
3. Make sure that the loop in the cable just touches the left frame wall.
4. Secure the cable by removing the adhesive release liner and pressing the cable
to the frame.
Note: Check that the cable does not rub against other parts as the carriage is
moved from left to right.
5. Go to step 8 above, and reverse these procedures.
6. Adjust the printhead gap. See Adjusting the printhead gap on page 69.
7. Reset the printhead statistics by running the diagnostics tool. See Chapter 4,
Running tests and diagnostics, on page 87.
44
Transport shaft
M
N
O
45
A
Figure 29. Left transport shaft adjuster
a. Loosen the screw (A in Figure 29) holding the left transport shaft adjuster
and spring to the transport shaft. Remove the adjuster and spring.
b. Remove the screw on the top right side to loosen the right transport shaft
adjuster and spring (K in Figure 27 on page 44.
6. Slide the transport shaft from the printhead assembly.
7. Remove the right transport shaft adjuster and spring.
8. Remove the carriage timing belt (O in Figure 28 on page 45) from the impact
printhead carriage.
To replace the impact printer transport, reverse the above steps and follow these
instructions:
Notes:
1. Apply two drops of silicone oil to the transport shaft. With a clean cloth or wipe,
rub the oil the entire length of the transport shaft.
2. Follow the procedures to adjust the printhead gap. See Adjusting the printhead
gap on page 69.
46
4. Remove the two screws (S in Figure 30) holding the transport motor assembly
to the housing.
5. From the side of the printer, unplug the cable connected to the transport motor.
6. Open the thermal cutter assembly to an upright position.
47
M
Figure 31. Lifting the frame to access the transport motor
7. Lift the frame from the base (as shown in Figure 31). The transport motor (M)
will drop down from beneath the frame.
8. Remove the motor from the unit.
To replace the transport motor, reverse these steps.
Note: After you replace the transport motor, follow the procedures to adjust the
printhead gap. See Adjusting the printhead gap on page 69.
48
A
Figure 32. Locating the wear plate and the throat release button
3. Pushing the impact platen back, lift out the wear plate (B in Figure 32) and set
it aside.
4. Using a screwdriver, press downward on the throat release button (A in
Figure 32). Push the assembly to the left and it will drop downward. See
Figure 33 on page 50.
49
A1
A2
Figure 33. Removing the upper throat assembly
5. While pushing the impact platen back, fit the flipper actuator lever down through
the space in the frame (A1 in Figure 33). Move the upper throat assembly
down and out the front of the printer (A2).
50
6. To replace upper throat assembly, align the flipper actuator lever through the
opening in the frame and snap the upper throat into place. Be sure to align the
flipper actuator lever under the flipper actuator (see T in Figure 34 on page
50).
7. Replace the wear plate.
To replace the throat assembly, reverse these steps.
D
B
E
A
B
C
D
E
Wear plate
F
Transport shaft
1. Remove the logic card, as shown in Removing the logic card on page 30.
2.
3.
4.
5.
51
7. Pushing the impact platen back, remove the wear plate (B in Figure 32 on
page 49) and set it aside.
O
Figure 36. Locating the platen bracket, platen spring and platen screw.
L
Platen bracket
M
Platen spring
O
Platen screw
8. Remove the screw (O) from the impact platen (see Figure 36).
9. Remove the impact platen bracket (L), and the tensioner spring (M).
52
N
O
13. Slide the impact platen (A in Figure 38) to the left of the unit to remove.
14. Pull the cables through the spaces on the unit to remove.
Chapter 2. Removing and replacing FRUs
53
54
3. Lift A to remove the blue latch button, as shown in Figure 39.
55
4. Remove the two springs (A in Figure 40) on either side of the thermal latch
assembly using the spring hook tool.
5. Pull the latch toward the front of the printer to remove.
To replace thermal latch assembly, reverse these steps.
56
T
Figure 41. Removing the ribbon drive assembly
2. Squeeze the tabs on either side of the ribbon drive assembly (T in Figure 41)
to unlock the assembly from the housing.
3. To remove, tilt and rotate the ribbon drive assembly out from the frame.
4. Disconnect the cable from the ribbon drive assembly and remove.
To replace the ribbon drive assembly, reverse these steps.
57
N
O
|
|
|
|
|
To replace the document paper-feed motor and gears, reverse these steps.
58
2. Place the thermal cutter assembly in an open position, as shown in Figure 43.
3. Lift out the tear bar assembly (B in Figure 43).
To replace the tear bar assembly, reverse these steps.
59
CAUTION:
Use care when removing a loaded spring.
2. Unhook and remove the lift spring first from the post on the base and then from
the thermal cutter assembly.
3. Open the thermal cutter assembly so that it is in an upright position. See
Figure 31 on page 48.
4. Rotate the thermal cutter assembly back to locate the shoulder stop (see
Figure 46 on page 62) on the paper stage. Push the paper stage towards the
rear of the printer to disengage from the stop.
5. Continue to rotate the thermal cutter assembly backward to unhook the paper
stage arms and remove.
60
61
6. Rotate the thermal cutter assembly backward to locate the shoulder stop (A in
Figure 46) on the paper stage. Push the paper stage (B) towards the rear of
the printer to disengage from the stop.
7. Rotate the thermal cutter assembly further backward to unhook the paper stage
arms.
8. Pull out the thermal cutter assembly
To replace the thermal cutter assembly, reverse these steps.
62
63
2. Flip down the paper out sensor assembly cover. See Figure 48.
64
C
S
3. As shown in Figure 49, push the paper-out sensor assembly (S) to the side
and pull out the latch.
4. Unplug the cable from the paper-out sensor and remove. See locationC.
To replace the paper-out sensor assembly, reverse these procedures.
65
A
B
3. Placing the printer on the side, remove the cable (A in Figure 50) from the
channel in the base.
4. Gently bend the low-paper sensor cards (B) and rotate upward to remove.
5. Unplug the low-paper sensor cable from the distribution card. See Identifying
the cable connections on page 29.
6. Lift out the low-paper sensor cards.
To replace the low-paper sensor, reverse these procedures.
66
G
Figure 51. Removing the grounding strap from beneath the frame
67
3. Unlatch the grounding strap from the top of the rib on the base. See Figure 51
on page 67, top picture.
4. Pull the grounding strap from beneath printer. See Figure 51 on page 67,
bottom picture.
To replace the grounding strap, reverse these procedures, matching the grounding
strap tabs with the slots on the unit.
A
Figure 52. Removing the back rollers
4. Turn the printer over and remove the back set of rollers (A in Figure 52) by
pulling out the spring.
To replace the flipper springs and rollers, reverse these procedures.
68
B
Figure 53. Adjusting the printhead gap
3. Loosen the screw (B in Figure 53) on the left side of the printer.
69
4. Pull the printhead carriage towards you and insert the 0.95 mm gauge (see
A in Figure 54) between the printhead and the impact platen.
5. While keeping the gauge in this position, release the printhead carriage.
6. Tighten the screw (B in Figure 53 on page 69) and remove the gauge.
7. Move the printhead carriage to the right margin position.
70
K
Figure 55. Loosening the right-side screw
71
1. Press and release the blue release button (P in Figure 56) to release the
paper door.
2. If necessary, remove any unused paper or empty paper roll cores from the
paper roll bucket before inserting a new paper roll.
Note: Refer to the label inside the rear wall of the printer for a diagram of how
to load paper.
72
3. Place the paper roll into the paper roll bucket with the leading edge of the paper
coming from the bottom of the roll, as shown in Figure 57.
Note: The thermal printhead will not print on paper with glue on it. If the new
paper roll was sealed by glue, tear off the 6 to 8 inches of paper with
glue on it before loading it.
4. Close the paper cover.
5. Press the customer receipt feed button to advance the paper about 30 cm
(about 1 ft.) to test for proper feeding and correct alignment.
6. Tear off excess paper.
Attention: Do not pull the receipt paper out of the printer with the paper access
cover closed. This disengages the paper feed. The paper feed motor must then
catch up before the printer can feed the paper, which causes missing lines or partial
lines of print. Use the customer receipt feed button to advance the receipt and all
lines will print.
73
Thermal paper: The paper used in the thermal receipt station must meet the
following requirements:
Width 79.5 0.5 mm (3.13 0.02 in.)
Outside Diameter
102 mm (4.0 in.) maximum
Thickness
57 m (0.00225 in.) Range: 41 m (0.0016 inches) minimum to 99 m
(0.0039) maximum
Important
Paper has a significant manufacturing tolerance and nominal paper
designations do not reflect actual measurements. The manufacturing
tolerance must fall within the published operating thickness range. You
should test paper in your specific configuration before using. If any
spot measurement of the paper is outside the specified range, the
paper does not meet the paper specification, which will result in an
end-user error paper jam.
Important
Printer reliability and performance are directly related to the quality of the
supplies you use. The published parameters for printer performance are
established using supplies that meet the specifications listed above.
Thermal paper with watermarks, coupons, or advertisements printed on the
front or back of the paper is not covered by Toshiba specifications. Some
inks and printing processes will work acceptably, while others will not. Printer
problems that are caused by supplies that do not meet Toshiba specifications
may result in a billable service call, regardless of the existence of a service
contract.
Impact printing: With thermal impact station printing, both models can print up to
three parts on a multi-part form. Table 12 on page 75 lists the specifications of
supported single and multi-part forms.
v Test all forms in the printer to ensure acceptable performance prior to buying a
significant quantity.
v No binding holes or other holes should be within 10 mm (0.4 in.) from the right
edge of the form.
v Forms less than 0.15 mm (0.006 in.) thick with the grain of the paper
perpendicular to the feed direction (short-grain paper) should not be used for
landscape printing.
v Not all documents with color may feed properly in the impact printing station.
Therefore, it is highly recommended that customers verify their documents before
use. See Figure 77 on page 108 for document specification details.
74
Value
Minimum width:
50 mm (2 in.)
For best reliability, paper grain should be in the direction that the paper is fed into the
printer.
Supported documents that are flipped: The flipping of multi-part forms and
short-grain single-part forms is not supported. Table 13 describes the supported
flipping specifications.
Table 13. Supported flipping specifications
Specification
Value
80 mm (3.14 in.)
65 mm (2.56 in.)
102 mm (4 in.)
Paper weight:
7595 g/m2
75
76
77
Incorrect
Correct
Figure 60. Ribbon path around the printhead. Correct placement of the ribbon (A) around
the printer guides (B)
4. Make sure the ribbon is correctly positioned with the print head guides, as
shown in Figure 60.
5. Once the cartridge is in place, close the ribbon cover. The ribbon will be moved
into the correct position.
78
Insertion of Check
for Printing the Face
Endorse Here
Insertion of Check
for MICR Reading
and Franking
4001
19
Pay To The
Order Of
$
Dollars
Memo
041117847096 095867238671
4001
Insertion of Document
(Side Load)
Insertion of Document
(Front Load)
Print Position
2. Insert the document facedown into the right side of the printer (see Figure 21).
Note: The throat must be open to insert a document from the side
3. Press and then release both buttons again to close the throat.
79
ButtonsA and B are also used to test the printer. See Firmware offline tests on
page 93 for additional button functions.
Top = 241,
76
Bot = 242,
76
10054
1422924
2.7
1193
578164
1.2
31517
328
1028
153
0
167
6370
week 42 of 2008
80
v
v
v
v
v
v
v
v
v
v
v
v
v
v
v
v
Cleaning recommendations
You should periodically inspect your 4610 unit and clean the cover as required. Use
a soft clean cloth with warm soapy water to clean the plastic parts. Do not use
abrasives or any alkaline, ammonia, or chloride-based cleaner.
Note: Do not apply cleaning solution directly to the cover. Always apply the cleaner
on a clean cloth and then wipe the cover with the damp cloth. Be certain that
the cloth is only damp and not dripping wet.
81
82
Paper Cover
2. Using a cotton swab soaked in isopropyl alcohol, gently wipe the printhead
several times on its print line and on the surrounding area.
3. Wipe off any residual alcohol with a dry swab.
If print quality does not improve after cleaning the thermal printhead, contact your
Toshiba Global Commerce Solutions service Representative.
83
Figure 66. Removing the flipper door (lower document insert cover)
1. Lift up the left front corner of the flipper door (document insert cover) and pull
the cover from the printer (see Figure 66).
2. If the document is visible, remove the document.
3. Replace the flipper door.
84
4. If you cannot remove the document, lift up the tab on the left side of the check
flipper cartridge (with a blue label) and remove the check flipper cartridge from
the printer (see Figure 68).
5. Reach inside the document insert station and carefully remove the jammed
check.
6. Reinstall the check flipper cartridge and the flipper door.
85
86
5.
6.
7.
8.
87
9. Toshiba Diagnostics will restart the Diagnostics application and display the
main Diagnostics screen again.
10. Perform the necessary Diagnostics activities. When complete, click the
SHUTDOWN button at the top right of the screen.
Note: You must shutdown the Diagnostics for the printer to be returned to the
retailers LAN configuration. This process will take 30 seconds or longer.
11. If you do not shutdown the Diagnostics, you must perform these steps:
a. Power off the printer.
b. Power the printer on and hold down the paper feed button to display the
Offline Menu on the cash receipt station.
c. Select Choose Emulation Mode....2 by pressing the paper feed button
twice and holding down the same button on the third time.
d. The Emulation Mode menu is printed. If the printed menu shows the printer
is in Diagnostics Mode, select the Diagnostics Mode....1 by pressing the
paper feed button once and holding down the same button on the second
time.
e. When finished, exit the Offline Menu by pressing the paper feed button
once.
12. Disconnect the printer from the laptop.
13. Connect the printer to the retailer's network.
88
This action is possible because the printer retains the last known printer
configuration prior to the power or LAN outage and uses that configuration
when the printer is booted again. In this case, the printer was already in
Diagnostics Mode prior to the outage, so it will still be in Diagnostics Mode
when booted again.
Note: Be sure to follow the instructions for ending the printer diagnostics
session when you are finished using the Toshiba Diagnostics for that
printer.
Situation 3
The Ethernet POS printer prints a message on the cash receipt station
stating that the printer does not have a MAC address. You might receive
one of these messages:
Message 1:
Need a valid MAC address for Ethernet communications.
Message 2:
Card does not have a valid MAC address.
Printer will run in Diagnostic mode.
Fixed IP 1: 169.254.0.95
mask: 255.255.0.0
The Toshiba Diagnostics for POS Systems and Peripherals Version 6.2.1 or
later contains a utility that can correct this situation.
Before you begin:
v Write down the MAC address, which is located on the Ethernet card
attached to the underside of the printer. The printing on the Ethernet card
should appear in this way: MAC: 6CAE8B46xxxx.
v The Ethernet printer must have printer firmware level 15.03 or higher
installed. If the correct printer firmware level is not installed, it must be
updated.
Note: If Message 1 is received, firmware level 15.03 or higher is not yet
installed.
v To update the printer firmware when the printer is in this state, another
interface (USB, RS485, or RS-232) must be used in the printer. The
Toshiba Diagnostics package can be used to update the printer firmware.
Once the firmware is updated to level 15.03, put the Ethernet card back
in the printer and proceed with the rest of the instructions.
Follow these steps to put a MAC address into an Ethernet attached printer:
1. Connect the printer directly to your laptop or to the POS system unit
with an Ethernet cable. It may be necessary to have your own LAN
cable to connect the printer to the laptop.
2. Insert the TGCS Diagnostics Ver 6.2.1 or later memory key into one of
your system's USB ports. The printer should already have power from
a power brick when the Ethernet card is in the printer.
3. Boot the system to which the printer is attached.
4. When the printer powers on, a message is shown about not having a
MAC address. The printer is already in Diagnostics Mode at this point.
5. Navigate to the UTILITIES screen.
89
90
91
Table 14. MCT load command settings for low-paper and critically low-paper amounts
92
Constant
Low-paper amount
38
X'26'
39
X'27'
LowPaperCalibrationConstant
40
X'28'
1. Open the paper cover (C) and press the power button to power on the printer.
The power button comes with a cover over it, so it may be necessary to use a
paper clip or similar item to push the button through the cover. See Figure 70
for the location of the power button.
2. Close the paper cover and press the paper feed button (A) while the printer is
powering up.
3. The following offline selection menu is printed. See Figure 71 on page 94.
93
Press
1
2
3
4
5
Figure 71. Example of the offline selection main menu. See Table 15 for an explanation of
these menu items.
4. Follow the instructions that are printed for each required test.
Definition
Prints a receipt
Choose emulation
mode
Displays the
submenus
(see next
column)
Sub-menu (if
applicable)
Definition
Compatibility with
Legacy 4610
Native mode
Diagnostics Mode
Model selection
You specify the printer type: MICR reading or non-MICR reading model.
EIS-232/RS-232 flow
control
Ethernet Configuration
More selections
94
Menu item
Definition
Definition
MCT listing
Low-paper calibration
You are instructed to insert a small roll of paper in the printer. During the test the printer
ejects all of the paper from this roll to calibrate the low-paper sensor.
A debug mode that is used when attached via an RS-232 that prints the commands and
data that the printer receives. This allows the application writer to see what data is actually
being received at the printer.
Paper reduction
Main menu
95
96
97
D
E
F
B
C
D
E
F
Table 16 describes the LED indicators that show the status of the paper supply:
Table 16. Paper supply LED Indicator
LED Indicator (C)
Amber (orange)
On
Paper out
Off
Paper sufficient
Blinking
Table 17 describes the LED indicators that communicates the printer status:
Table 17. Printer ready LED indicator
Printer ready (D )
Amber
(orange)
98
Blinking (0.5s on
/ 0.5s off)
Blipping (0.25s
on / 1.75s off)
On
Station is ready
On
Station is ready
Amber (orange)
Green
Blinking
Station is waiting
Failing Component
Interface card
Thermal printhead
99
Troubleshooting
Table 20 contains common problem scenarios and steps to help you identify and
resolve these problems. For the latest troubleshooting guidance and symptom-fix
information, go to the Knowledgebase located on the Toshiba Global Commerce
Solutions support website at www.toshibacommerce.com/support. The
Knowledgebase contains additional information that is gathered from field
experience, and might not have been available at the publishing date of this
document.
Table 20. Troubleshooting
If the problem is...
Then do this...
v Check that the customer receipt station has paper loaded correctly. Close the
cover and push the Customer Receipt Feed button to feed a small amount of
paper.
v Check the document insert station printhead and paper path for any
obstructions.
v Check that the paper and ribbon doors are closed.
v Check that the cutter does not have an error.
v If connected using Ethernet, verify that the main logic card supports Ethernet.
If Ethernet is not supported, a message is printed out (only applicable to
firmware 14.00; no message is printed for earlier versions). You must change
to another interface or replace the main logic card.
1. Check for printer jams. Go to Clearing jams in the check flipper area on
page 84.
2. Print the offline menu and verify that the printer is configured correctly for a
MICR/flipper printer. See Firmware offline tests on page 93.
1. Go to Cleaning the MICR read head (Model 2CR only) on page 81.
2. Print the offline menu and verify that the printer is configured correctly for a
MICR/flipper printer. See Firmware offline tests on page 93.
Customer receipt station is feeding v Ensure that the paper roll is not upside down. Go to Loading and replacing
paper, but is not printing.
the paper roll on page 72.
v Clean the printhead. See Cleaning the thermal printhead on page 83.
Document insert station is not
printing
100
Then do this...
v Check that the Ethernet cable is plugged into the printer and the LEDs are lit.
(See Identifying the controls and indicators on page 98.)
v Check that the printer has an IP address by running an offline test.
v Check the network that the printer is connected to.
v Make sure the logo has been downloaded via the configurations utility or that
the application downloads the logo via UPOS.
v See Ethernet Configuration on page 5 for more information.
Notes:
1. Record all symptoms before calling for service.
2. If you receive software error messages, refer to the software manual of the
application.
3. Call your service representative.
101
102
Physical dimensions
Figure 74 describes the physical dimensions:
19
(7. 8 mm
8i
n.)
25
5
(10 mm
in.
)
mm )
5
.
0
n.
2 0 .89 i
(7
14
(5. 0 mm
5i
n.)
m
2 m in.)
0
2 01
8
(7.
Height:
Depth:
Weight:
103
Shipping
Storage
0 to 60 C (32 to 140 F)
Operating
Power supply
Table 22. Power supply pin designations
Pin
Signal
+24 V DC
Not connected
Ground
USB
1 2 3 4
Signal
Minus data
Plus data
Ground
Powered USB
Table 24. Powered USB pin designations
104
Pin
Signal
(+24 VDC)
Ground (Vbus)
Plus data
Minus data
Vbus +5VDC
+24 VDC
RS-232
Table 25. RS-232 pin designations
Pin
Signal
Not connected
Transmit
Receive
DTR
Signal ground
DSR
Not connected
RTS
Not connected
RS-485
Table 26. RS-485 pin designations. Note: The 24V version is available in Japan; all 38 V
DC's change to 24 V DC for that card.
Pin
Signal
+5 V DC
Ground (5 V DC)
+5 V DC
Ground (5 V DC)
+5 V DC
Data "B"
Data "A"
10
+38 V DC
11
12
+38 V DC
13
14
+38 V DC
15
16
+38 V DC
Cash drawer
105
A single connector can drive either a single cash drawer or two cash drawers using
a special cable. The connector provides a status line if one of the cash drawers is
open. The cash drawer cannot be activated while the printer is operating.
Table 27. Cash drawer connector pin designations
Pin
Signal
Not connected
Solenoid 1 drawer
+24 VDC
Solenoid 2 drawer
Ground
Print measurements
Table 28 summarizes the printer speed, paper size, and print area for each type of
document that can be printed by the Model 2CR and 2NR:
Table 28. Station characteristics
Characteristic
Speed (see
note following
table)
80 lps
Paper Width
Print Width
34 characters at 12 cpi,
44 characters at 15 cpi,
48 characters at 17 cpi
57 characters at 20 cpi
37 characters at 12 cpi,
47 characters at 15 cpi,
52 characters at 17 cpi.
Pitch
Note: To conserve power, the Model 2CR and 2NR reduce their throughput when
printing high print densities, such as logo messages or full black lines.
Because these types of print messages are used on a limited basis, the
overall performance when printing a customer receipt is not noticeably
affected.
The reduced print speed is based on the number of print dots that are turned
on for a given print line, which is defined as dot utilization. Dot utilization is
typically low for normal character printing and up to 100% for full black line
printing. The SureMark printer operates at 80 lps at low dot utilization, and at
slower speeds as the dot utilization increases.
Figure 75 and Figure 76 on page 107 show the printable area on an inserted
document for both portrait and landscape.
106
2.0 mm
83.0 mm (3.3 in)
5 mm minimum
PrintField
80 mm (3.1 in) minimum
when using check flipper
47 char at 15 cpi
52 char at 17 cpi
35 mm (1.3 in)
minimum
Print Field
10 mm minimum
38 mm (1.5 in)
minimum for landscape
107
Printer acoustics
One of the key features of the Model 2CR and 2NR is the capacity to quietly print
your documents. Table 29 summarizes the sound specifications for the Model 2CR
and 2NR printers.
Table 29. Sound characteristics
Type
Description
LwAd
Operating
(bels)
SureMark
Printer
5.7
LpAm
61.5
<LpA>m
Idling (dB)
N/A
Operating
(dB)
Idling (dB)
47
N/A
Notes:
LwAd The declared upper limit of the sound power level for a random
sample of machines.
LpAm The mean value of the A-weighted sound pressure levels at the
operator position (if any) for a random sample of machines.
<LpA>m
The mean value of the A-weighted sound pressure levels at the
one-meter (bystander) positions for a random sample of machines.
N/A
All measurements were made in accordance with ISO 7779 and reported in
conformance with ISO 9296.
108
Bar codes
With the 4610 SureMark printers, you can define and print bar codes on your
customer receipts. The bar codes always print in black with thermal printing. You
can generate bar codes with the following fonts:
v QR
v UPC A/E
v JAN 8 (EAN)
v JAN 13 (EAN)
v Code 39
v ITF
v Code 128 A, B, C
v Code 93
v Codabar
v PDF417
109
110
(As Required) in the Units column indicates that the quantity is not the
same for all machines.
NP
NR
INDENTURE
The indenture is marked by a series of dots located before the parts
description. The indenture indicates the relationship of a part to the next
higher assembly.
No Dot
Main assembly
One Dot
Detail parts of a main assembly
One Dot
Subassembly of the main assembly
Two dots
Detail part of a one-dot subassembly
Two dots
Subassembly of a one-dot subassembly
Three dots
Detail part of a two-dot subassembly
111
4
5
27
8
10
9
19
19
17
11
12
18
13
14
19
20
21
22
15
23
16
28
24
25
26
112
Assembly 1: (continued)
Asm
Index
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
1
1
2
2
3
4
5
8
9
10
11
12
13
14
14
14
Part
Number
80Y3200
80Y3201
80Y3202
80Y3203
46T7644
46T7645
00L7147
00L7175
40N6932
80Y3196
44D0152
Units Description
44D0184
40N7169
40N7170
40N7163
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
NP
1
1
1
1
14
40N7164
15
15
16
17
18
18
80Y0777
80Y0778
44D0178
46N2640
80Y1119
1
1
1
1
1
1
1
1
1
1
1
1
1
1
44D0154
44D0186
44D0187
44D0189
80Y1240
40N7656
80Y1120
80Y1242
Note: Refer to Figure 11 on page 28 for the part names and locations
Model 2NR with pearl white covers
Model 2CR with pearl white covers
Model 2NR with iron gray covers
Model 2CR with iron gray covers
Paper door, pearl white
Paper door, iron gray
Main cover, pearl white
Main cover, iron gray
Thermal cutter assembly
Document paper feed motor, gear, and ESD clip
Impact platen assembly (Model 2CR)
v Impact platen
v MICR head
v Document sensors
v Miscellaneous hardware
Impact platen assembly (Model 2NR)
v Impact platen
v Document sensors
v Miscellaneous hardware
Tear bar assembly
v Tear bar
v Stationary cutter blade
Thermal latch assembly
v Latch
v Blue cover open button
v Miscellaneous hardware
Thermal printhead
Paper out sensor assembly
Main logic card
Impact printhead/carriage assembly
Main frame assembly
Transport motor assembly
Flipper door, pearl white (Model 2CR)
Flipper door, iron gray (Model 2CR)
Flipper door, pearl white (Model 2NR) Note: Model 2NR doors have no magnet,
rollers, or springs
Flipper door, iron gray (Model 2NR) Note: Model 2NR doors have no magnet, rollers,
or springs
Ribbon door, pearl white
Ribbon door, iron gray
Ribbon drive assembly
Thermal paper feed motor and gears
Upper throat assembly (Model 2NR)
v Upper plate
v DI roller
v Wear plate
v Miscellaneous hardware
Upper throat assembly (Model 2CR)
v Upper plate
v DI roller
v Pressure pad
v Miscellaneous hardware
Appendix B. Parts listing
113
Assembly 1: (continued)
|
|
|
|
|
|
|
|
Asm
Index
Part
Number
19
20
21
22
23
24
25
26
26
26
26
26
27
28
44D0196
46N2639
44D0195
44D0179
44D0177
44D0161
44D0204
00L8164
00L8154
00L8149
00L8159
00L8111
44D0185
114
Units Description
1
1
1
1
1
1
1
1
1
1
1
40N7139
1
1
1
1
1
44D0198
44D0197
44D0199
44D0208
96X4791
93F0415
69X7671
80Y3363
1
1
1
1
1
1
1
1
Appendix C. Notices
This information was developed for products and services offered in the U.S.A.
Toshiba Global Commerce Solutions may not offer the products, services, or
features discussed in this document in other countries. Consult your local Toshiba
Global Commerce Solutions representative for information on the products and
services currently available in your area. Any reference to a Toshiba Global
Commerce Solutions product, program, or service is not intended to state or imply
that only that Toshiba Global Commerce Solutions product, program, or service may
be used. Any functionally equivalent product, program, or service that does not
infringe any Toshiba Global Commerce Solutions intellectual property right may be
used instead. However, it is the user's responsibility to evaluate and verify the
operation of any non-Toshiba Global Commerce Solutions product, program, or
service.
Toshiba Global Commerce Solutions may have patents or pending patent
applications covering the subject matter in this document. The furnishing of this
document does not give you any license to these patents. You can send license
inquiries, in writing, to:
Toshiba Global Commerce Solutions
Attn: General Counsel
3039 E. Cornwallis Rd
RTP, NC 27709
The following paragraph does not apply to the United Kingdom or any other country
where such provisions are inconsistent with local law: TOSHIBA GLOBAL
COMMERCE SOLUTIONS PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Some states
do not allow disclaimer of express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Toshiba Global Commerce Solutions
may make improvements and/or changes in the product(s) and/or program(s)
described in this publication at any time without notice.
Toshiba Global Commerce Solutions may use or distribute any of the information
you supply in any way it believes appropriate without incurring any obligation to
you.
Any references in this information to non-Toshiba Global Commerce Solutions Web
sites are provided for convenience only and do not in any manner serve as an
endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this Toshiba Global Commerce Solutions product and use of those
Web sites is at your own risk.
Information concerning non-Toshiba Global Commerce Solutions products was
obtained from the suppliers of those products, their published announcements or
other publicly available sources. Toshiba Global Commerce Solutions has not tested
those products and cannot confirm the accuracy of performance, compatibility or
115
116
117
cannot accept responsibility for any failure to satisfy the protection requirements
resulting from a non-recommended modification of the product, including the fitting
of non-Toshiba Global Commerce Solutions option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Responsible manufacturer:
Toshiba Global Commerce Solutions
3039 Cornwallis Road
Building 307
Research Triangle Park, North Carolina 27709
United States of America
European Community contact:
Toshiba Global Commerce Solutions
Brand Manager - Europe, Middle East & Africa
3 NEW SQUARE, FELTHAM, TW14 8HB Great Britain
Building: | Floor: NA | Office: MOBILE
Tel: 44-7967-275819
e-mail: robin_lyon@uk.ibm.com
118
Appendix C. Notices
119
120
Index
A
acoustics 108
addressing 6
adjusting the printhead gap
Auto IP 7
covers (continued)
removing the flipper door
removing the main cover
removing the paper door
removing the ribbon door
removing the skirt cover
ribbon cover 76
69
38
37
34
36
39
B
bar codes, supported
109
C
cable connections, identifying 29
calling for service 25
changing the interface card or logic card
check verification, printing 78
checks
clearing jams 84
inserting 78
Class A compliance statement
Australia and New Zealand 117
China 120
European Union 117
FCC (USA) 117
Germany 118
Industry Canada 117
Russia 120
cleaning
MICR read head 81
thermal printhead 83
cleaning recommendations 81
clearing jams
checks 84
DI Station 84
code pages, resident 109
communication interfaces 2
Ethernet interface card 5
RS-232 interface card 4
RS-485 interface card 4
USB interface card 3
configuration file
examples 19
format 16
connector pin assignments 104
cash drawer 105
power supply 104
powered USB 104
RS-232 105
RS-485 105
USB 104
controls and indicators 98
document supply 99
paper supply 98
printer status 98
covers
paper 83
removing the covers 34
95
DHCP 6
diagnostics 87
diagnostics package
Ethernet printer 87
RS-232 printer 90
RS-485 printer 90
USB printer 90
dimensions
physical 103
print 106
distribution card
removing or replacing 40
document insert cover 38
document insert forms 74
document paper-feed motor and gear
removing or replacing 58
document sensor threshold, resetting 97
documents
inserting 78
E
electromagnetic Interference statement
Russia 120
electronic emissions notices 117
Australia and New Zealand 117
China 120
European Union 117
FCC (USA) 117
Germany 118
Industry Canada 117
Korea 120
Ethernet
configuration 5
interface card 5
SNMP 7
Ethernet printer
diagnostics package 87
operating systems 23
troubleshooting scenarios 88
F
firmware offline tests 93
changing the interface or logic card
offline test menu 93
storing a new serial number 96
95
121
lift spring
removing or replacing
light-path LEDs 99
loading
large paper rolls 75
paper rolls 72, 75
loading and replacing the
locating the power button
logic card
removing or replacing
low-paper sensor card
removing or replacing
60
paper roll
20
72
30
65
G
grounding strap
removing or replacing
68
H
handling static-sensitive devices 27
hardware adjustment procedures 69
hardware requirements 24
height, all models 103
HTTP server POST 15
humidity requirements 103
I
identifying the cable connections 29
identifying the controls and indicators 98
impact platen assembly
removing or replacing 51
impact printer transport
removing or replacing 45
impact printing paper specifications 74
inserting
checks 78
documents 78
installing
large paper rolls 75
interface card
removing or replacing 32
interfaces, communication 2
introduction 1
J
jams 84
Japan Electronics and Information Technology Industries
Association statement 119
Japanese VCCI Council Class A statement 119
K
Korean communications statement
122
120
main cover
removing or replacing 37
main frame assembly
removing or replacing 68
MIB II 10
MICR read head, cleaning 81
MICR test results, understanding 97
model and feature description 2
model number location 25
N
notices 115
electronic emissions
Toshiba 115
117
O
offline test menu 94
offline tests
customer receipt test 97
offline tests, earlier methods 97
opening
ribbon cover 76
the paper door 72
opening the paper door and ribbon door 30
operating system requirements 20
Ethernet 23
RS-485 22
USB 23
overview of removal and replacements parts 27
P
paper
document insert, specifications
impact printing 74
large rolls 75
supported types 73
thermal printing 74
paper door
removing or replacing 34
paper jams 84
paper roll placement 73
74
paper stage
removing or replacing 60
paper stage, rollers and lift spring
removing or replacing 61
paper-out sensor assembly
removing or replacing 64
paper, thermal, specifications 74
part number, FRU 112
physical dimensions 103
pictorial overview of all FRUs 27
power button location 20
print dimension 106
printer acoustics 108
printer sharing 20
printer speed 106
printer statistics 80
printhead and carriage assembly
removing or replacing 43
printhead cleaning, thermal head 83
printhead gap 69
printing width 106
Private Enterprise MIB 8
product specifications 103
R
removal and replacement
distribution card 40
document paper-feed motor and gear 58
flipper cartridge 41
flipper door (document insert cover) 38
flipper springs and rollers 68
grounding strap 68
impact platen assembly 51
impact printer transport 45
interface card 32
logic card 30
low-paper sensor card 65
main cover 37
main frame assembly 68
paper door 34
paper stage, rollers, and lift spring 60
paper-out sensor assembly 64
printhead and carriage assembly 43
ribbon door 36
ribbon drive assembly 57
skirt cover 39
tear bar assembly 59
thermal cutter assembly 61
thermal latch assembly 55
thermal printhead assembly 33
thermal printhead cable 42
transport motor 47
upper throat assembly 49
removal and replacement procedures
thermal paper-feed motor and gear 63
removing
belt tensioner assembly 46
covers 34
distribution card 40
document paper-feed motor and gear 58
removing (continued)
flipper cartridge 41
flipper door 38
flipper springs and rollers 68
grounding strap 68
impact platen assembly 51
impact printer transport 45
interface card 32
lift spring 60
low-paper sensor card 65
main cover 37
main frame assembly 68
paper door 34
paper stage 60
paper stage, rollers and lift spring 61
paper-out sensor assembly 64
removing the printhead and carriage assembly
ribbon door 36
ribbon drive assembly 57
rollers 60
skirt cover 39
tear bar assembly 59
thermal latch assembly 55
thermal paper-feed motor and gear 63
thermal printhead assembly 33
thermal printhead cable 42
transport motor 47
upper throat assembly 49, 51
removing the carriage timing belt 45
removing the covers
flipper door 38
main cover 37
paper door 34
ribbon door 36
skirt cover 39
removing the logic card 30
replacing
large paper rolls 75
paper rolls 72, 75
Resetting the printer and the Document Sensor
Threshold 97
resident code pages 109
retrieving printer statistics 80
ribbon
loading 75
path round the printhead 78
replacement 75
supported types 78
ribbon door
removing or replacing 36
ribbon drive assembly
removing or replacingg 57
ribbons, print 78
rollers
removing or replacing 60
RS-232
interface card 4
RS-232 interface card
connector pin assignments 105
RS-232 printer
diagnostics package 90
Index
43
123
RS-485
interface card 4
RS-485 interface card
connector pin assignments 105
RS-485 printer
diagnostics package 90
operating systems 22
running tests and diagnostics 87
S
safety information xi
serial number location 25
skirt cover
removing or replacing 39
sound characteristics 108
specifications, printer 106
static-sensitive devices, handling 27
statistics, printer 80
storing a new serial number in the firmware
supported paper types 73
T
tear bar assembly
removing or replacing 59
temperature requirements 103
testing the 4610 91
thermal latch assembly
removing or replacing 55
thermal paper specifications 74
thermal paper-feed motor and gear
removing or replacing 63
thermal printhead assembly
removing or replacing 33
thermal printhead cable
removing or replacing 42
thermal printhead, cleaning 83
transport motor
removing or replacing 47
troubleshooting 100
U
understanding the light-path LEDs 99
upper throat assembly
removing or replacing 49
USB
interface card 3
USB interface card
connector pin assignments 104
USB printer
diagnostics package 90
operating systems 23
W
weight, all models
124
103
96
Asm
Index
00L7147
00L7175
00L8111
00L8149
00L8154
00L8159
00L8164
40N6932
40N7139
40N7163
40N7164
40N7169
40N7170
40N7656
44D0152
44D0154
44D0161
44D0177
44D0178
44D0179
44D0184
44D0185
44D0186
44D0187
44D0189
44D0195
12
12
126
126
126
126
126
13
128
114
114
114
114
110
15
15
124
123
116
122
113
127
16
17
18
121
Page
113
113
114
114
114
114
114
113
114
113
113
113
113
113
113
113
114
114
113
114
113
114
113
113
113
114
Part
Number
Asm
Index
44D0196
44D0197
44D0198
44D0199
44D0204
44D0208
46N2639
46N2640
46T7644
46T7645
69X7671
80Y0777
80Y0778
80Y1119
80Y1120
80Y1240
80Y1242
80Y3196
80Y3200
80Y3201
80Y3202
80Y3203
80Y3363
93F0415
96X4791
119
1
1
1
125
1
120
117
11
11
1
115
115
118
111
19
118
14
1
1
1
1
1
1
1
Page
114
114
114
114
114
114
114
113
113
113
114
113
113
113
113
113
113
113
113
113
113
113
114
114
114
125
GA27-5004-02