Veeam ONE

Version 9.0
Deployment Guide
July, 2016

 2016 Veeam Software.

All rights reserved. All trademarks are the property of their respective owners.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language in any form by any means, without written permission from Veeam
Software (Veeam). The information contained in this document represents the current view of Veeam
on the issue discussed as of the date of publication and is subject to change without notice. Veeam
shall not be liable for technical or editorial errors or omissions contained herein. Veeam makes no
warranties, express or implied, in this document. Veeam may have patents, patent applications,
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document. All other trademarks mentioned herein are the property of their respective owners. Except
as expressly provided in any written license agreement from Veeam, the furnishing of this document
does not give you any license to these patents, trademarks, copyrights, or other intellectual property.
Important!

Please read the End User Software License Agreement before using the accompanying software
program(s). Using any part of the software indicates that you accept the terms of the End User
Software License Agreement.

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CONTENTS
CONTENTS............................................................................................................................................ 3
CONTACTING VEEAM SOFTWARE....................................................................................................... 5
ABOUT THIS DOCUMENT .................................................................................................................... 6
ABOUT VEEAM ONE ............................................................................................................................. 7
VEEAM ONE ARCHITECTURE............................................................................................................................................... 8
LICENSING VEEAM ONE ....................................................................................................................... 9
TYPES OF LICENSES.............................................................................................................................................................10
INSTALLING VEEAM ONE LICENSE ....................................................................................................................................11
VIEWING LICENSE INFORMATION ......................................................................................................................................12
SUBMITTING LICENSE USAGE REPORT ..............................................................................................................................13
AUTOMATIC USAGE LOGGING ..........................................................................................................................................15
UPDATING VEEAM ONE LICENSE .....................................................................................................................................16
GRACE PERIOD AND LICENSE TERMINATION ....................................................................................................................17
FREE AND FULL VERSIONS OF VEEAM ONE .....................................................................................................................19
DEPLOYMENT SCENARIOS ................................................................................................................ 20
TYPICAL DEPLOYMENT.......................................................................................................................................................20
ADVANCED DEPLOYMENT .................................................................................................................................................21
DEPLOYMENT PLANNING AND PREPARATION ................................................................................ 22
SUPPORTED VIRTUALIZATION PLATFORMS ......................................................................................................................22
INTEGRATION WITH VCLOUD DIRECTOR ...........................................................................................................................23
INTEGRATION WITH VEEAM BACKUP & REPLICATION ......................................................................................................24
SYSTEM REQUIREMENTS ....................................................................................................................................................25
System Requirements for Typical Installation.................................................................................... 25
System Requirements for Advanced Installation ............................................................................. 27
CONNECTION SETTINGS .....................................................................................................................................................30
PERMISSIONS ......................................................................................................................................................................31
Connection to Virtual Servers................................................................................................................... 31
Connection to vCloud Director Servers ................................................................................................ 31
Connection to Veeam Backup & Replication Servers ...................................................................... 31
Veeam ONE Service Account .................................................................................................................... 32
Authorizing with Veeam ONE .................................................................................................................. 32
Remote Access ............................................................................................................................................... 32
PORTS ..................................................................................................................................................................................33
FIREWALL RULES.................................................................................................................................................................34
INSTALLING VEEAM ONE .................................................................................................................. 35
TYPICAL INSTALLATION ......................................................................................................................................................36
ADVANCED INSTALLATION ................................................................................................................................................48
INSTALLING VEEAM ONE MONITOR CLIENT ....................................................................................................................61
ACCESSING VEEAM ONE MONITOR, REPORTER AND BUSINESS VIEW ..........................................................................67
Securing Veeam ONE Reporter and Business View Websites ...................................................... 69
DEFAULT CONFIGURATION................................................................................................................................................74
SECURITY GROUPS .............................................................................................................................................................75

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DATA RETENTION ...............................................................................................................................................................77

CONFIGURING VEEAM ONE............................................................................................................... 78
CONNECTING SERVERS .......................................................................................................................................................79
Connecting VMware vSphere Servers................................................................................................... 80
Connecting vCloud Director Servers ..................................................................................................... 83
Connecting Microsoft Hyper-V Servers ................................................................................................ 87
Connecting Veeam Backup & Replication Servers ........................................................................... 90
Changing Server Connection Settings.................................................................................................. 94
Removing Server Connections ................................................................................................................ 95
CHOOSING OBJECTS TO MONITOR AND REPORT ON ......................................................................................................96
Choosing Hosts to Monitor and Report On ........................................................................................ 96
Choosing Datastores to Report On ........................................................................................................ 97
Choosing VMs to Monitor and Report On ........................................................................................... 98
CONFIGURING NOTIFICATION SETTINGS........................................................................................................................ 104
UPGRADING TO VEEAM ONE 9.0 .................................................................................................... 112
UPGRADING VEEAM ONE MONITOR CLIENT .................................................................................. 120
UNINSTALLING VEEAM ONE ........................................................................................................... 121
APPENDIX A. CREATING VEEAM ONE DATABASE WITH A SQL SCRIPT ........................................ 122

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CONTACTING VEEAM SOFTWARE

At Veeam Software we value the feedback from our customers. It is important not only to help you
quickly with your technical issues, but it is our mission to listen to your input, and build products that
incorporate your suggestions.

Customer Support
Should you have a technical concern, suggestion or question, please visit our Customer Center Portal
at www.veeam.com/support.html to open a case, search our knowledge base, reference
documentation, manage your license or obtain the latest product release.

Company Contacts
For the most up to date information about company contacts and offices location, please visit
www.veeam.com/contacts.html.

Online Support
If you have any questions about Veeam ONE, you can use the following resources:

Full documentation set: www.veeam.com/backup-replication-resources.html

Community forum at forums.veeam.com

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ABOUT THIS DOCUMENT

This guide describes deployment scenarios, provides information about the product design and
structure and offers step-by-step instructions for successful installation, configuration and updating.

Intended Audience
The guide is intended for anyone who plans to use the Veeam ONE solution. It is primarily aimed at
administrators managing Veeam Backup & Replication, VMware vSphere, vCloud Director or Microsoft
Hyper-V environments, but can also be helpful for other current and perspective Veeam ONE users.

Document Revision History

Revision #

Date

Change Summary

Revision 1

01/12/2016

Initial version of the document for Veeam ONE 9.0.

Revision 2

02/02/2016

Updated section Licensing Veeam ONE, fixed typos.

Revision 3

11/02/2016

Updated section Automatic Usage Logging.

Changes for Veeam ONE 9.0 Update 1: updated
section Submitting License Usage Report.

Revision 4

28/03/2016

Updated supported versions of Microsoft SQL Server

Reporting Services, sections System Requirements for
Typical Installation, System Requirements for
Advanced Installation.
Fixed memory requirements in section System
Requirements for Typical Installation: changed
'required' to 'recommended'.

Revision 5

19/04/2015

Added section Authorizing with Veeam ONE.

Updated sections Accessing Veeam ONE Monitor,
Reporter and Business View, Choosing Objects to
Monitor and Report On.

Revision 6

26/05/2016

Updated screenshots, fixed wording.

Revision 7

12/07/2016

Updated requirements to browser and Microsoft Visio

in section System Requirements for Advanced
Installation.

Revision 8

18/07/2016

Updated required permissions for Hyper-V servers in

section Connection to Virtual Servers.

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ABOUT VEEAM ONE

Veeam ONE is a comprehensive solution developed by Veeam Software for managing virtual and data
protection environments. Veeam ONE enables real-time monitoring, business documentation and
management reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V.
Veeam ONE is designed to give IT administrators peace-of-mind to manage every aspect of the
modern virtual environment. Every Veeam ONE capability meets a specific business challenge from
monitoring the state of VMs and their performance, generating reports for capacity planning and
upgrade purposes, to providing management with transparent and granular views of the virtual
infrastructure from a business-oriented perspective.
Veeam ONE incorporates three software components:

Veeam ONE Monitor is the primary tool used for monitoring the virtual environment and
Veeam Backup & Replication infrastructure. In the Veeam ONE Monitor console, you can
manage, view and interact with alarms and monitoring data, analyze performance of virtual
and backup infrastructure components, track the efficiency of data protection operations,
troubleshot issues, generate reports and administer monitoring settings.

Veeam ONE Reporter provides a set of dashboards and reports that allow you to verify
configuration issues, optimize resource allocation and utilization, track implemented
changes, plan capacity growth and track whether mission-critical VMs are properly protected
in the virtualized datacenter.

Veeam ONE Business View allows you to group your virtual infrastructure objects into such
categories as SLA, business unit, purpose, configuration entity, or any other. The
categorization model you create in Business View is further applied to the monitoring and
reporting functionality to simplify management and ensure transparency of operations for
your business across large virtual environments.

Veeam ONE Monitor, Veeam ONE Reporter and Veeam ONE Business View are installed with one setup
and provide a single cohesive solution.

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Veeam ONE Architecture

Veeam ONE relies on client-server architecture to work effectively in environments of any size and
complexity. Veeam ONE architecture includes the following structural components:

Veeam ONE Server

Veeam ONE Server is responsible for collecting data from virtual servers, vCloud Director
servers and Veeam Backup & Replication servers and storing this data into the SQL database.
As part of Veeam ONE Server, the following components are installed: Veeam ONE
Monitoring Server and Veeam ONE Reporting Server.

Veeam ONE Web UI

Veeam ONE Web UI is the client part of Veeam ONE that communicates with the SQL
database to enable viewing reports and customizing infrastructure views. The collected data
is processed and displayed through a web-based interface. As part of Veeam ONE Web UI, the
following components are installed: Veeam ONE Reporting Client and Veeam ONE Business
View Client.

Veeam ONE Monitor Client

Veeam ONE Monitor Client is the client part that connects to the Veeam ONE Monitoring
Server installed locally or remotely. Veeam ONE Monitor Client is the primary tool for
monitoring your virtual environment. It allows you to configure connections to virtual and
backup servers, choose hosts to monitor, view and manage alarms and monitoring data,
analyze performance of virtual infrastructure objects and backup infrastructure components,
troubleshot issues that occur in your environment, generate reports and administer
monitoring settings.

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LICENSING VEEAM ONE

Veeam ONE can be licensed in two ways:

Per-socket: Veeam ONE can be licensed by the number of CPU sockets on monitored VMware
vSphere or Microsoft Hyper-V hosts. A license is required for every occupied motherboard
socket as reported by the hypervisor API.

Per-VM: Veeam ONE can be licensed by the number of monitored VMs.

Veeam ONE license does not put any restrictions on the number of managed vCloud Director servers
and Veeam Backup & Replication servers.

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Types of Licenses
Veeam Software offers the following types of paid licenses for Veeam ONE:

Perpetual license a permanent full license. The perpetual license term is normally 10
years from the license issue date. The support and maintenance period included with the
license is specified in months or years. Typically, the perpetual license includes one year of
standard support and maintenance.
With the perpetual license, Veeam ONE can be licensed per-socket or per-VM.

Subscription license a full license that expires at the end of the subscription term. The
subscription license term is normally 1-3 years from the license issue date.
With the subscription license, Veeam ONE can be licensed per-socket only.

Rental license a full license with the license expiration date set according to the chosen
rental program (normally 1-12 months from the license issue date). The rental license can be
automatically updated upon expiration.
With the rental license, Veeam ONE can be licensed per-VM only.

Important! Please note that per-VM licenses are provided to Veeam Cloud & Service Provides (VCSPs) only.
For end-users, Veeam offers per-socket licenses.
The following terms apply to Veeam ONE paid licenses:
License Type

Licensing Period

Grace Period

Licensing

Perpetual license

10 years

30 days

Per socket/per VM

Subscription license

1-3 years

30 days

Per socket

Rental license

1-12 months

60 days

Per VM

In addition to paid licenses, Veeam ONE offers three types of free licenses:

Trial license a full license that can be used for product evaluation. The trial license is valid
for 30 days from the moment of product download.

Free license a license with a limited set of features but with no restrictions on the number
of hosts, management servers and failover clusters you can monitor and report on.

NFR license a full license that can be used for product demonstration, training and
education. This license is not for resell or commercial use.

The following terms apply to Veeam ONE free licenses:

License

Expiration

Licensing

Functional
Limitations

Trial license

The license is valid for 30 days from the date

of issue

Per socket

No

Free license

No expiration period

Per socket

Yes*

NFR license

No expiration period

Per socket

No

*For more information on Veeam ONE Free Edition Limitations, see Veeam ONE Licensing FAQ.

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Installing Veeam ONE License

Veeam ONE license is provided during product installation. For more information, see
Installing Veeam ONE.
If you do not provide a license file during installation, you can provide it later:
1.

Launch Veeam ONE Monitor.

2.

On the toolbar, click Help and select License Information.

The License Information window will open.

3.

Click Install License and browse to the folder where a Veeam ONE license file is located.

4.

Click Save.

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Viewing License Information

You can check details of the installed license in the License Information window.
To access the Licensed Information window:
1.

Launch Veeam ONE Monitor.

2.

On the toolbar, click Help and select License Information.

The License Information window will open.

The Installed license section provides the following information:

License status status of the installed license (Valid, Invalid, Expired, Not Installed, Limit
Exceeded).

License type type of the installed license (Perpetual, Subscription, Rental, Free, Trial, NFR).

Licensed to name of the user or company to which the license was issued.

Contact person name of the contact person.

VMs/Sockets (vSphere) number of vSphere VMs/sockets that the license covers.

VMs/Sockets (Hyper-V) number of Hyper-V VMs/sockets that the license covers.

Expiration Date date when the license will expire.

Support expiration date date when support will expire.

Last update date the date when the license was last updated.

Support ID customer identification number required when contacting Veeam technical

support.

The License usage section provides details on the number of currently monitored VMs and sockets.
The Discovered section provides information on the actual number of discovered vSphere and HyperV VMs and sockets.

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Submitting License Usage Report

If you use a Rental per-VM license, you are required to submit a license usage report to the Veeam
licensing server or Veeam sales representative every month. The license usage report reflects the
number of VMs that you are currently monitoring with Veeam ONE and is required for license update.
There are three methods to submit a license usage report:

Submit a license usage report manually via Veeam ONE Monitor Client

Submit a license usage report automatically via Veeam ONE Monitor Client

Submit a license usage report by sending an email to a Veeam sales representative where you
specify the number of VMs you are currently monitoring

Submitting a License Usage Report on Demand

Note:

If license auto update is not enabled, starting from the 1st day of the month Veeam ONE will display
a reminder asking you to submit a license usage report manually. The reminder will be displayed
each time you access Veeam ONE Monitor, Reporter or Business View. If do not submit a license
usage report within the first 10 days of the month, Veeam ONE will send statistics on the current
license usage to the Veeam licensing server automatically.
You can submit a license usage report on demand every month. When you submit a license usage
report on demand, you can review and adjust license usage statistics before sending it to the Veeam
licensing server.
To submit a license usage report on demand:
1.

Launch Veeam ONE Monitor.

2.

On the toolbar, click Help and select License Information.

The License Information window will open.

3.

In the License usage section, click Send Statistics.

4.

In the Send Usage Report window, you can adjust the number of monitored VMs before
submitting the report.
For example, if you are doing a proof of concept for a client, and the number of monitored
VMs temporarily increased, you can decrease the numbers in the Send Usage Report
window to reflect the current actual usage.

5.

In the Comment field, specify additional information.

6.

Click Send.
Veeam ONE will show a dialog box with the submission result.

7.

Click OK to acknowledge the result.

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Submitting a License Usage Report Automatically

You can configure Veeam ONE to submit a license usage report to the Veeam licensing server
automatically. In this case, Veeam ONE will retrieve the number of monitored VMs automatically and
send this number to the Veeam licensing server.
To enable automatic submission of a license usage report:
1.

Launch Veeam ONE Monitor.

2.

On the toolbar, click Help and select License Information.

The License Information window will open.

Note:

3.

At the bottom of the License Information window, select the Update and report on license
usage automatically check box.

4.

Click Save.

If you choose to submit the license usage report automatically, you can still correct the license usage
statistics. If the number of actually monitored VMs is lower than the current license usage, click Send
Statistics, type the number of actually monitored VMs and click OK. Veeam ONE will send this
information to the licensing server, so that it is available along with the automatically retrieved
license usage details.

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Automatic Usage Logging

When license auto update is enabled for Rental licenses (per-VM licensing), Veeam ONE additionally
performs automatic usage logging.
As part of logging, Veeam ONE collects statistics on the current license usage and sends it periodically
to the Veeam licensing server. The report provides information on the maximum number of VMs that
were managed by Veeam ONE over the past week (high watermark). The process runs in the
background mode, once a week at a random time and day.
The collected data allows our back-end system to automatically approve your monthly usage reports
as long as they do not deviate from high watermark value significantly. This helps to keep our report
processing costs low, thus allowing us to maintain low rental prices for our solution.

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Updating Veeam ONE License

You must update your license upon expiry to be able to use all monitoring and reporting features.
There are two methods to update Veeam ONE license:

Update the license on demand

Update the license automatically

Updating License on Demand

You can update the license from the Veeam ONE licensing server on demand:
1.

Launch Veeam ONE Monitor.

2.

On the toolbar, click Help and select License Information.

The License Information window will open.

3.

At the bottom of the License Information window, click Update Now.

Veeam ONE will connect to the Veeam licensing server, download the new license from it (if
available), install it on the Veeam ONE server, and display a dialog box with the license update
result.

4.

Click OK to acknowledge the result.

Updating License Automatically

You can enable automatic license update:
1.

Launch Veeam ONE Monitor.

2.

On the toolbar, click Help.

3.

From the Help menu, select License Information.

4.

In the License Information window, select the Update and report on license usage
automatically check box.

5.

Click Save.

When automatic license update is enabled, Veeam ONE server will send a request to the Veeam
licensing server every week to check whether a new license key is available.
Seven days prior to the license expiration date, Veeam ONE starts sending license requests daily. Once
Veeam ONE detects a new license, it will automatically download and install the new license replacing
the old one.
If the server fails to update the license, an auto-update event error will be triggered. Veeam ONE
server will retry to update the license key. Retry period lasts for 30 days after the license expiration
date or the ending of the grace period. If the retry period is over and the new license has not been
installed, automatic update feature will be deactivated.

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Grace Period and License Termination

To ensure a smooth license update and provide sufficient time to install a new license file, Veeam ONE
offers a grace period. Grace period is a period of time during which Veeam ONE keeps working in a
full-version mode after:

The license has expired.

The number of monitored VMs exceeded the number of VMs covered by the license (for perVM licenses).

You must update your license (or decrease the number of monitored VMs) before the end of the grace
period, otherwise Veeam ONE will switch to the free mode or will exclude objects from monitoring.
The duration of the grace period is defined by the type of license. For more information on Veeam
ONE license types, see Types of Licenses.

License Expiry
If the license expires, Veeam ONE will trigger a warning alarm. You will still be able to work with full
Veeam ONE functionality during the grace period.
If you do not update the license until the end of the grace period, Veeam ONE will trigger an error
alarm and will switch to the free mode.

Exceeding Object Count

Veeam ONE behaviour upon exceeding the number of sockets/VMs covered by the license is defined
by the type of license:

Perpetual license

Exceeding the number of connected VMs for up to 20% will trigger a warning
alarm. You will still be able to monitor VMs. If, after 30 days, the number of
monitored VMs still exceeds 20%, the last added VMs will be automatically
excluded from monitoring so that the total number of monitored VMs equals the
number of VMs covered by the license.
If the number of connected VMs has exceeded 20%, Veeam ONE will trigger an
error alarm and will immediately exclude last added VMs from monitoring so that
the total number of monitored VMs equals the number of VMs covered by the
license.

Exceeding the number of occupied sockets will trigger an error alarm. Hosts that
are not covered by the obtained license will be excluded from monitoring.
For example, if your license covers 10 sockets but you have added 12 hosts with
one socket each, 2 last added hosts will be excluded from monitoring.

Rental license

Exceeding the number of connected VMs for up to 20% will trigger a warning
alarm. You will still be able to monitor connected VMs. If the number of monitored
VMs exceeds 20% or more, an error alarm will be triggered requesting you to
update the license.
If the number of connected VMs has exceeded 20%, Veeam ONE will trigger an
error alarm and will immediately exclude last added VMs from monitoring so that
the total number of monitored VMs equals the number of VMs covered by the
license.

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Subscription license

Exceeding the number of occupied sockets will trigger an error alarm. Hosts that
are not covered by the license will be excluded from monitoring.
For example, if your license covers 10 sockets but you have added 12 hosts with
one socket each, 2 last added hosts will be excluded from monitoring.

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Free and Full Versions of Veeam ONE

Veeam ONE is available in two versions:

Paid version featuring full application functionality

Free version featuring limited application functionality

In contrast to the paid version, the free version does not require a license file during installation.
Without a license, the free version will work for 90 days. After this period, you will have 10 days to
install a free license if you want to continue using Veeam ONE in the free mode. To obtain a free
license, you need to fill out a registration form. Veeam ONE makes the link to the registration form
available after 90 days of operation in the free mode.
In the free version, Veeam ONE works with a number of functional restrictions. A detailed comparison
of free and full versions for all Veeam ONE components is available at the
Veeam ONE Free Edition product page.

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DEPLOYMENT SCENARIOS
Veeam ONE supports two deployment scenarios:

Typical deployment
The typical deployment scenario is ideal if you want to consolidate the entire product
functionality in one place by installing all product components on a single machine (physical
or virtual). This scenario is preferable for small- to medium-scale deployments.

Advanced deployment
The advanced deployment scenario is more suitable if you want to separate client/server
roles and install product components on different machines.

Typical Deployment
The following diagram illustrates the typical Veeam ONE deployment scenario.

In the typical deployment scenario:

Note:

All Veeam ONE structural components (Veeam ONE Server, Veeam ONE Web UI, and Veeam
ONE Monitor Client) are installed altogether on a single machine (either physical or virtual).

To store data retrieved from connected servers, a local or remote SQL Server instance is
required. If you have a SQL Server instance that meets Veeam ONE system requirements, you
can adopt it for Veeam ONE deployment. Otherwise, you can install a new SQL Server
instance during the product installation Veeam ONE setup package includes SQL Server
2012 Express.

For large-scale deployments (1000+ VMs), is it recommended to use a remote SQL Server installation
as a backend. It is also recommended to run Veeam ONE services on a dedicated server. Such
distributed installation will improve performance of Veeam ONE services.

To enable multi-user access to real-time performance statistics and configurable alarms, you
can additionally install several instances of Veeam ONE Monitor Client on separate machines.
Thus, you will be able to access Veeam ONE functionality either from the local machine or
from remote computers.

For instructions on the typical installation procedure, see Typical Installation.

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Advanced Deployment
The following diagram illustrates the advanced Veeam ONE deployment scenario.

The advanced deployment scenario relies on a distributed architecture where server and client parts
are separated and installed on different machines (physical or virtual). In the advanced deployment
scenario:

Note:

Veeam ONE Server and Veeam ONE Web UI components are installed on separate machines.

To enable user access to real-time performance statistics and configurable alarms, you need
to install one or more instances of Veeam ONE Monitor Client.

To store data retrieved from connected servers, a local or remote SQL Server instance is
required as a supporting system. If you already have a SQL Server instance that meets Veeam
ONE system requirements, you can adopt it for Veeam ONE deployment. Otherwise, you can
install a new SQL Server instance during the product installation Veeam ONE setup
package includes SQL Server 2012 Express.

For large-scale deployments (1000+ VMs), is it recommended to use a remote SQL Server installation
as a backend. It is also recommended to run Veeam ONE services on a dedicated server. Such
distributed installation will improve performance of Veeam ONE services.
The advanced installation utilizes a client-server model for data collection and communication.

Server component collects data from virtual infrastructure servers, vCloud Director servers
and Veeam Backup & Replication servers and stores this data in the SQL database.

Web UI components (Veeam ONE Reporting and Veeam ONE Business View components)
communicate with the SQL database allowing users to access collected data for generating
reports and managing business categorization.

Monitor Client communicates with Veeam ONE Server directly to obtain real-time virtual
infrastructure performance data and data protection statistics.

For a successful Veeam ONE deployment, it is essential that the client components are aware of the
Veeam ONE Server and SQL database location, and can connect to them to process and manipulate
data.
For instructions on the advanced installation procedure, see Advanced Installation.

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DEPLOYMENT PLANNING AND PREPARATION

Before installing Veeam ONE, check supported virtualization platforms, system requirements,
permissions and network ports used for data transmission.

Supported Virtualization Platforms

Veeam ONE supports the following virtualization platforms:

VMware vSphere Environment

Specification

Requirement

Platforms

VMware vSphere 4.1, 5.0, 5.1, 5.5, 6.0 (English version only)

Software

vCenter Server 4.1, 5.0, 5.1, 5.5, 6.0 (optional)

Hosts

ESX(i) 4.1
ESXi 5.0, 5.1, 5.5
ESXi 6.0

Microsoft Hyper-V Environment

Specification

Requirement

Platforms

Windows Server 2012 R2

Windows Server 2012
Windows Server 2008 R2 SP1

Software

Microsoft System Center Virtual Machine Manager 2012 R2 (optional)

Microsoft System Center Virtual Machine Manager 2012 (optional)
Microsoft System Center Virtual Machine Manager 2008 R2 SP1 (optional)

Hosts

Windows Server Hyper-V 2012 R2

Microsoft Hyper-V Server 2012 R2 (free)
Windows Server Hyper-V 2012
Microsoft Hyper-V Server 2012 (free)
Windows Server Hyper-V 2008 R2 SP1
Microsoft Hyper-V Server 2008 R2 SP1 (free)

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Integration with vCloud Director

Veeam ONE offers monitoring and reporting capabilities for VMware vCloud Director 5.1, 5.5, 5.6 and
8.0.

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Integration with Veeam Backup & Replication

Veeam ONE offers monitoring and reporting capabilities for the following versions and editions of
Veeam Backup & Replication:
Specification

Requirement

Version

Veeam Backup & Replication 7.0 update 4, 8.0 and 9.0

Editions*

Veeam Backup & Replication Standard

Veeam Backup & Replication Enterprise
Veeam Backup & Replication Enterprise Plus

Servers

Veeam Backup & Replication

Veeam Backup Enterprise Manager (optional)

* Monitoring and reporting for Veeam Backup Free Edition is not supported. Monitoring and reporting on Veeam
Cloud Connect is supported in both Veeam ONE and Veeam ONE Free Edition.

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System Requirements
Veeam ONE system requirements vary depending on the selected installation type (typical or
advanced). In this section, you will find system requirements that apply to both types of installation.
Important! Installation of Veeam ONE components is not supported on Domain Controller.

System Requirements for Typical Installation

The following table describes system requirements for a typical installation:
Specification

Requirement
CPU: modern x64 processor (minimum 4 cores). Using faster multi-core processors
improves data processing performance.

Hardware

Memory: 8 GB RAM (minimum), 16 GB (recommended). Using faster memory

(DDR3) and remote SQL Server improves data processing performance.
Hard Disk Space: 700 MB for product installation and sufficient disk space for SQL
Server and Veeam ONE database (if installed locally).

OS

Microsoft Windows 10
Microsoft Windows 8.1
Microsoft Windows 8
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2012
Microsoft Windows 7 SP1
Microsoft Windows Server 2008 R2 SP1
Microsoft Windows Server 2008 SP2

Microsoft SQL Server (Full and Express Editions)

Database

Microsoft SQL Server 2014

Microsoft SQL Server 2012 (Express edition is included in Veeam ONE
setup package)
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2008
Microsoft SQL Server 2005

Reporting Services (optional)

Microsoft SQL Server Reporting Services 2014

Microsoft SQL Server Reporting Services 2012
Microsoft SQL Server Reporting Services 2008 R2
Microsoft SQL Server Reporting Services 2008 SP1
Microsoft SQL Server Reporting Services 2005

Note: For production deployment of Veeam ONE, it is recommended to use SQL

Server Standard Edition or higher.

25 | Veeam ONE | Deployment Guide | REV 8

Specification

Requirement
1.
2.
3.
4.
5.

Software

Microsoft Internet Explorer 11 or later, Microsoft Edge 25 or later, Mozilla

Firefox 42 or later, Chrome 47 or later
Microsoft Office 2007, 2010 or 2013, Microsoft Visio 2007, 2010 or 2013,
PDF viewer for viewing reports
System Center 2008 R2 Virtual Machine Manager SP1 Admin UI (optional,
to be able to connect SCVMM 2008 servers to Veeam ONE)
System Center 2012 Virtual Machine Manager Admin UI (optional, to be
able to register SCVMM 2012 servers to Veeam ONE)
System Center 2012 R2 Virtual Machine Manager Admin UI (optional, to
be able to register SCVMM 2012 R2 servers to Veeam ONE)

The following components are included in the Veeam ONE setup package and can
be installed automatically:
1.
2.
3.
4.
5.

Microsoft .NET Framework 4.5.2 or later

Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package
Microsoft Internet Information Services (IIS) 7.0 or later
Microsoft PowerShell 2.0 (required for Windows Server 2008)
Microsoft PowerShell 3.0 (required for SCVMM 2012 or SCVMM 2012 R2
Admin UI)
6. Microsoft SQL Native Client 2012
7. Microsoft SQL Server System CLR Types
8. Microsoft SQL Server 2012 Management Objects
9. Microsoft Report Viewer Redistributable 2012
10. WAS Configuration APIs
Other

Windows Management Instrumentation service must be enabled.

26 | Veeam ONE | Deployment Guide | REV 8

System Requirements for Advanced Installation

The following tables describe system requirements for an advanced installation:

Veeam ONE Server

Specification

Requirement
CPU: modern x64 processor (minimum 4 cores). Using faster multi-core processors
improves data processing performance.

Hardware

Memory: 8 GB RAM (minimum), 16 GB RAM (recommended). Using faster memory

(DDR3) and remote SQL Server improves data processing performance.
Hard Disk Space: 700 MB for product installation and sufficient disk space for SQL
Server and Veeam ONE database (if installed locally).
Only 64-bit versions of the following operating systems are supported:

OS

Microsoft Windows 2008 SP2

Microsoft Windows 2008 R2 SP1
Microsoft Windows 7 SP1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows 8
Microsoft Windows 8.1
Microsoft Windows 10

1.

System Center 2008 R2 Virtual Machine Manager Admin UI (optional, to

be able to connect SCVMM 2008 servers to Veeam ONE)
System Center 2012 Virtual Machine Manager Admin UI (optional, to be
able to connect SCVMM 2012 servers to Veeam ONE)
System Center 2012 R2 Virtual Machine Manager Admin UI (optional, to
be able to connect SCVMM 2012 R2 servers to Veeam ONE)

2.
3.

The following components are included in the Veeam ONE setup package and can
be installed automatically:
Software

1.
2.
3.
4.
5.
6.
7.
8.

Other

Microsoft .NET Framework 4.5.2 (included in the setup) or later

Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package
(included in the setup)
Microsoft PowerShell 2.0 (required for Windows Server 2008; included in
the install package)
Microsoft PowerShell 3.0 (required for SCVMM 2012 and SCVMM 2012 R2
Admin UI)
Microsoft SQL Native Client 2012
Microsoft SQL Server System CLR Types
Microsoft SQL Server 2012 Management Objects
Microsoft Report Viewer Redistributable 2012

Windows Management Instrumentation service must be enabled.

27 | Veeam ONE | Deployment Guide | REV 8

SQL Server for Veeam ONE

Specification

Requirement
Microsoft SQL Server (Full and Express Editions):

Software

Microsoft SQL Server 2014

Microsoft SQL Server 2012 (Express edition is included in Veeam ONE
setup)
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2008 SP1
Microsoft SQL Server 2005

Reporting Services (optional):

Microsoft SQL Server Reporting Services 2014

Microsoft SQL Server Reporting Services 2012
Microsoft SQL Server Reporting Services 2008 R2
Microsoft SQL Server Reporting Services 2008
Microsoft SQL Server Reporting Services 2005

Note: For production deployment of Veeam ONE, it is recommended to use SQL

Server Standard Edition or higher

Veeam ONE Web UI

Specification

Hardware

Requirement
CPU: modern processor (minimum 2 cores). Using faster multi-core processors
improves data processing performance.
Memory: 2048MB RAM. Using faster memory (DDR3) improves data processing
performance.
Only 64-bit versions of the following operating systems are supported:

OS

Microsoft Windows 10
Microsoft Windows 8.1
Microsoft Windows 8
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2012
Microsoft Windows 7 SP1
Microsoft Windows Server 2008 R2 SP1
Microsoft Windows Server 2008 SP2

28 | Veeam ONE | Deployment Guide | REV 8

Specification

Requirement
1.
2.

Microsoft Internet Explorer 11 or later, Microsoft Edge 25 or later, Mozilla

Firefox 42 or later, Chrome 47 or later
Microsoft Office 2007, 2010 or 2013, Microsoft Visio 2007, 2010 or 2013,
PDF viewer for viewing reports

The following components are included in the Veeam ONE setup package and can
be installed automatically:

Software

1.
2.
3.
4.
5.
6.
7.
8.
9.

Microsoft .NET Framework 4.5.2 or later

Microsoft Internet Information Services (IIS) 7.0 or later
Microsoft PowerShell 2.0 (required for Windows 2008 Server; included in
the install package)
Microsoft PowerShell 3.0 (required for SCVMM 2012 and SCVMM 2012 R2
Admin UI)
Microsoft SQL Native Client 2012
Microsoft SQL Server System CLR Types
Microsoft SQL Server 2012 Management Objects
Microsoft Report Viewer Redistributable 2012
WAS Configuration APIs

Veeam ONE Monitor Client

Specification
Hardware

Requirement
CPU: modern x86/x64 processor.
Memory: 1024MB RAM (minimum), 2048MB RAM (recommended).
Both 32-bit and 64-bit versions of the following operating systems are supported:

OS

Software

Microsoft Windows 10
Microsoft Windows 8.1
Microsoft Windows 8
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2012
Microsoft Windows 7 SP1
Microsoft Windows Server 2008 R2 SP1
Microsoft Windows Server 2008 SP2

1.
2.
3.
4.

Windows Imaging Component (required for Windows 2003)

Microsoft .NET Framework 4.5.2 or later
Microsoft Core XML 6.0 Parser and SDK
Microsoft Windows Installer 4.5

29 | Veeam ONE | Deployment Guide | REV 8

Connection Settings
To ensure that Veeam ONE can update the license and send license usage statistics to the Veeam
licensing server, check that:

The machine with Veeam ONE server component is connected to the Internet.

The firewall on the Veeam ONE server machine allows inbound and outbound HTTPS traffic
over the port 443.

If you connect to the Internet through a proxy server, make sure that winhttp proxy settings
are properly configured on the Veeam ONE server machine.

30 | Veeam ONE | Deployment Guide | REV 8

Permissions
This section describes privileges required for the proper operation of Veeam ONE.

Connection to Virtual Servers

The account used for connecting to virtual servers must have at least the following permissions:
VI Object

Required Permissions

vCenter, ESX(i) host

Read-only
Host.CIM.CIM Interaction1
Host.Configuration.Connection1
VirtualMachine.Interaction.AnswerQuestion2
Global.Manage custom attributes3
Global.Set custom attribute3
Virtual Machine.Interaction.Console Interaction4
Datastore.Browse datastore5
Global.Licenses6

Hyper-V host,
Hyper-V cluster

Administrator7

SCVMM

Delegated Administrator or Administrator

1 Required for gathering of ESX(i) host hardware data.

2 Required for using VM Console and viewing snapshot information.
3 Required for customizing and updating categorization attributes on vCenter Server side.
4 Required for accessing VM console from Veeam ONE Monitor.
5 Required for collecting datastore details.
6 Required for collecting license information.
7 A domain account with local Administrator privileges on a host is required. If you connect a cluster, the account
must have local Administrator privileges on all hosts in a cluster.

Connection to vCloud Director Servers

The account used for connecting to vCloud Director must have system administrator privileges.

Connection to Veeam Backup & Replication Servers

The account used for connecting to a Veeam backup server must have local Administrator permissions
on the machines running:

Veeam Backup Enterprise Manager

Veeam Backup & Replication

Backup proxy, backup repository, WAN Accelerator, tape server and cloud gateway
components (required to collect performance data from these servers)

31 | Veeam ONE | Deployment Guide | REV 8

Veeam ONE Service Account

The account used to install Veeam ONE must have the following permissions:

Local Administrator permissions on the server where Veeam ONE is installed

System Administrator rights on the SQL Server

The Named Pipes protocol on SQL Server must be enabled.

Note:

If the SQL database is installed remotely, with the SQL Server and Veeam ONE components residing
in the same workgroup, SQL Server authentication will be required.

Authorizing with Veeam ONE

To authorize with Veeam ONE software components (Veeam ONE Monitor, Reporter and Business
View), a user must have the Allow log on locally privilege assigned.
By default, this privilege is assigned to users included in the local Administrators group. For users not
included in the local Administrators group, you must assign this privilege manually. For details, see
this Microsoft TechNet article.
Note:

In the advanced deployment scenario, you must assign the Allow log on locally privilege on the
machines that host the Veeam ONE Server and Veeam ONE Web UI architectural components.

Remote Access
To be able to access Veeam ONE components installed on a remote machine, you can use one of the
following options.

Remote Access to Veeam ONE Reporter and Business View via Web Browser
Veeam ONE Reporter and Business View web consoles can be accessed via a web browser from a
remote machine. To learn more on how to access Veeam ONE components, refer to section Accessing
Veeam ONE Monitor, Reporter and Business View of this guide.
To access Veeam ONE Reporter and Business View web consoles remotely, a user must be a member
of the Veeam ONE Administrators or Veeam ONE Read-Only Users group on the machine where Veeam
ONE Web UI component is installed. For details on Veeam ONE security groups, see Security Groups.

Remote Access for Multi-Tenant Monitoring and Reporting

Veeam ONE supports multi-tenant access to its monitoring and reporting capabilities. Authorized
users can remotely monitor a subset of the vCenter Server or vCloud Director infrastructure and create
reports.
To monitor and report on a restricted scope of the virtual infrastructure, a user must have permissions
assigned on objects of the vCenter Server or vCloud Director inventory hierarchy. For details, see
Veeam ONE Multi-Tenant Monitoring and Reporting.

32 | Veeam ONE | Deployment Guide | REV 8

Ports
The following table lists connection settings required for proper communication between Veeam ONE
components, virtual infrastructure servers, vCloud Director servers and Veeam Backup & Replication
servers.
From

To

Protocol

Port

Notes

SSL

4431

Required to gather data.

To learn how to check the current
state of the vSphere API port, see the
VMware vSphere documentation.

TCP

5989

Required to gather ESX(i) host

hardware data via CIM XML.

vCloud
Director

SSL

4431

Required to gather data.

SCVMM

TCP

8100

Default SCVMM Administrator

Console to SCVMM server port
(required by the Veeam ONE Service).

TCP

135

Required for client-server

communications.

TCP

445

Required for accessing remote

registry.

vCenter
ESX(i)

Veeam ONE
Hyper-V host

Veeam ONE
Monitor
Client

Workstation
Web
Browser

135;

Veeam
Backup &
Replication

TCP

Veeam Backup
Enterprise
Manager

TCP

dynamically
assigned
ports2

TCP

1393;
4453

UDP

1373

Veeam ONE
Monitor Server

Veeam ONE
Reporter

Veeam ONE
Business View

HTTP

HTTP

dynamically
assigned
ports2

Required to gather data from backup

servers through WMI.

Required to gather data through

WMI.
Used by Veeam ONE Monitor Client
to communicate with the Veeam ONE
Server.

1239

Required to access Veeam ONE

reporting console from a user
workstation (a different port number
can be chosen during setup).

1340

Required to access Veeam ONE

business categorization console from
a user workstation (a different port
number can be chosen during setup).

1 You must open these ports manually

2 To learn about enabling and disabling WMI traffic, see http://msdn.microsoft.com/enus/library/aa389286(v=vs.85).aspx and http://msdn.microsoft.com/en-us/library/aa822854(v=vs.85).aspx
3 Associated with the File and Printer Sharing service

33 | Veeam ONE | Deployment Guide | REV 8

Firewall Rules
The following table lists exceptions that should be enabled in Windows Firewall Settings.
Server

App/Feature

Details

Hyper-V
host

Remote Event
Log Management

Required to collect events data from Hyper-V hosts.

34 | Veeam ONE | Deployment Guide | REV 8

INSTALLING VEEAM ONE

This section will guide you through the process of Veeam ONE installation.

Before You Begin

Before you begin installation, check the following prerequisites:

Check platform-specific and system requirements.

Make sure the machine where Veeam ONE will be installed meets hardware and software
requirements. For more details, see System Requirements.

Check account permissions.

Make sure the user account under which Veeam ONE is installed has sufficient permissions.
For more details, see Permissions.

Check available ports.

Make sure all required ports are open for communication between Veeam ONE components,
virtual infrastructure servers, vCloud Director servers and Veeam Backup & Replication
servers. For more details, see Ports.

Pre-create Veeam ONE database (optional).

Normally, the setup automatically creates the Veeam ONE database in the course of
installation. However, in some circumstances it might be necessary to create the database
with a SQL script instead of using the Veeam ONE Setup wizard. Before installing Veeam
ONE, you can create the Veeam ONE database by executing a SQL script that is included with
the Veeam ONE installation image. For more details, see Appendix A. Creating Veeam ONE
Database with a SQL script.

35 | Veeam ONE | Deployment Guide | REV 8

Typical Installation
In the typical deployment scenario, all Veeam ONE components are installed on a single machine. For
more details on this scenario, see Typical Deployment.
To install Veeam ONE using the typical scenario, follow these steps.

Step 1. Obtain the Installation File

The Veeam ONE product installation file is available at www.veeam.com/downloads.html.

Step 2. Insert Disk or Mount an Image File

Burn the downloaded *.iso image file to a CD/DVD or mount the installation image using disk image
emulation software. If you are installing Veeam ONE on a virtual machine, use built-in tools of the
virtualization management software to mount the installation image to the virtual machine.

Step 3. Launch the Splash Window

After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with
Veeam ONE installation options:

36 | Veeam ONE | Deployment Guide | REV 8

If Autorun is disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you can right-click
the new disk in My Computer and select Execute Veeam ONE Autorun, or double-click the new disk
to launch the splash screen.

Note:

The installer will verify what version of .NET Framework is currently present on the machine. If the
required version is not found, the installer will prompt to automatically install .NET Framework
software that is included into Veeam ONE installer. After the completion of .NET Framework
installation, Veeam ONE installation will proceed.

Step 4. Start Veeam ONE Setup Wizard

On the splash window, click Veeam ONE Server to launch the Veeam ONE Setup wizard. At the
welcome step of the wizard, click Next.

37 | Veeam ONE | Deployment Guide | REV 8

Step 5. Accept the License Agreement

At the License Agreement step of the wizard, read and accept the license agreement. If you select
I do not accept the terms in the license agreement, you will not be able to continue the installation.

Step 6. Provide a License File

At the Provide License step of the wizard, provide a license file. Select the Full functionality mode
option, click Browse and point to the license file.

Note:

You can continue without providing a license. However, in this case the product will work in the
limited functionality mode (also called the free mode). To learn what functionality you are missing
out on with the free mode, click the See free mode limitations link at the bottom right-hand corner
of the wizard.

38 | Veeam ONE | Deployment Guide | REV 8

Step 7. Choose Setup Type

At the Setup Type step of the wizard, select Typical as a preferred installation mode.

To learn about available deployment types, click the Read more about deployment scenarios link, or
see section Deployment Scenarios in this guide.

Step 8. Perform System Configuration Check

Before proceeding with the installation, the installer will perform system configuration check to
determine if all prerequisite software is available on the machine. To learn what software is required
for Veeam ONE installation, see System Requirements.
If some of the required software components are missing, the setup wizard will offer you to install the
missing software automatically.

39 | Veeam ONE | Deployment Guide | REV 8

To install and enable the missing software components automatically, click the Install button.

You can cancel automatic software installation in this case, you will have to install and enable the
missing software components manually (otherwise, you will not be able to proceed to the next step of
the setup wizard). After you install and enable all required software components, click Re-run to
repeat the system configuration check.

Step 9. Choose Installation Directory

At the Installation Path step of the wizard, choose the Veeam ONE installation directory. In the typical
installation mode, the setup installs all components to a single directory and creates a subdirectory for
every Veeam ONE component.

The typical installation requires around 700 MB of free space on a disk (plus additional space if you
choose to install SQL Server instance on the same machine). Please be aware that depending on the
size of your virtual infrastructure and frequency of data collection, the SQL database may grow large
and require more space. Be sure to adjust to this condition by freeing up more disk space when
needed. For details, see System Requirements and Data Retention.

40 | Veeam ONE | Deployment Guide | REV 8

Step 10. Specify Service Account Credentials

At the Service Account Credentials step of the wizard, enter credentials of the account under which
the Veeam ONE services will run.
The account must be a member of the Local Administrators group and have System Administrator
rights on the SQL Server where the Veeam ONE database will reside. The user name should be
specified in the DOMAIN\USERNAME format.

Step 11. Choose SQL Server

At the SQL Server Instance step of the wizard, choose a SQL Server instance that will host the Veeam
ONE database.

If you do not have a SQL Server instance that you can use for Veeam ONE, select the Install
new instance of SQL Server option.
If this option is selected, the setup will install SQL Server 2012 Express locally, on the
computer where you are installing Veeam ONE.

41 | Veeam ONE | Deployment Guide | REV 8

Note:

If a SQL Server instance that meets Veeam ONE system requirements is detected on your machine,
you can only use the existing local SQL Server instance or choose a one that runs remotely. The
option to install a new SQL instance will be unavailable in this case.

If you want to use an existing local or remote SQL Server instance, select the Use existing
instance of SQL Server option and choose a local SQL Server instance or browse to a SQL
Server instance running remotely. You can enter the address of the preferred SQL Server
manually or use the Browse button to choose among available remote instances.
In the Database name field, enter the name of the database that will be created by Veeam
ONE. Provide valid credentials for the account that will be used by Veeam ONE components
to access the SQL Server database. You can enter credentials explicitly or use Windows
authentication to connect to the SQL Server. Note that the account must have System
Administrator rights on the selected SQL Server instance.

If you already have an existing Veeam ONE database that you want to use in your deployment
(this can be a database that you have previously created with a SQL script), select the Use
existing instance of SQL Server option and choose the SQL Server instance that hosts the
database. In the Database name field, enter the name of the database.
Provide valid credentials for the account that will be used by Veeam ONE components to
access the SQL Server database. You can enter credentials explicitly or use Windows
authentication to connect to the SQL Server. Note that the account must have System
Administrator rights on the selected SQL Server instance.

Step 12. Specify Website Ports

At the Connection Information step of the wizard, specify TCP ports that will be used to access
Veeam ONE reporting and business categorization websites through a web browser.

42 | Veeam ONE | Deployment Guide | REV 8

Step 13. Choose Virtual Infrastructure Type

At the Virtual Infrastructure Type step, the setup wizard will offer you to connect to vCenter Sever or
Hyper-V infrastructure objects (Failover Cluster, SCVMM, Hyper-V Server). To configure connection to
virtual infrastructure servers and initiate automatic data collection from these servers, select the
virtual infrastructure type and click Next.
If you do not want to configure connection settings during installation, you can skip this step and
configure access to virtual servers later in the Veeam ONE Monitor console. In this case, click Skip
virtual infrastructure configuration to proceed.

Note:

If you choose to configure connection settings, the Veeam ONE Setup wizard will include additional
steps to connect to a virtual infrastructure server and to a Veeam Backup & Replication server. If you
choose to skip infrastructure configuration, you will pass immediately to the Installation Type step.

43 | Veeam ONE | Deployment Guide | REV 8

Step 14. Add a Virtual Server

This step of the wizard is available only if you have chosen to configure infrastructure connection
settings at the Virtual Infrastructure Type step of the wizard.
1.

In the Server field, specify FQDN or IP address of the server you want to connect.

2.

In the User name and Password fields, specify username and password for connecting to the
server.

3.

In the Port field, change port number if required.

Enter access credentials for the virtual server, including server name, username, password and the
port number. The specified connection settings will be propagated to all Veeam ONE components so
that they can automatically connect and retrieve data from the specified virtual infrastructure server.
For more details, see Default Configuration.

44 | Veeam ONE | Deployment Guide | REV 8

Step 15. Add a Veeam Backup & Replication Server

At the Add Veeam Backup & Replication Server step, the setup wizard will offer you to connect to a
Veeam Backup & Replication server to initiate automatic data collection immediately after installation.
This step is available only if you have chosen to configure infrastructure connection settings at the
Virtual Infrastructure Type step of the wizard.
1.

From the Server type list, choose the backup server type Veeam Backup & Replication or
Veeam Backup Enterprise Manager.

2.

In the Server name, User name and Password fields, specify backup server FQDN or IP
address, username and password for connecting to the server.

The specified connection settings will be propagated to all Veeam ONE components so that they can
automatically connect and retrieve data from the specified server. For more details, see Default
Configuration.
If you do not want to configure connection settings for Veeam Backup & Replication during the
installation, you can skip this step and configure access later in the Veeam ONE Monitor console. In
this case, select Configure connection settings later and click Next.

45 | Veeam ONE | Deployment Guide | REV 8

Step 16. Choose Installation Type

At the Installation Type step of the wizard, choose deployment configuration for your infrastructure.

Typical option is recommended for small to medium environments up to 100 hosts and 1500
VMs

Advanced Scalability option is recommended for large environments with more than 100
hosts and 1500 VMs

Installation type is defined by a set of configuration parameters that determine Veeam ONE behavior
in a number of areas. Choosing an appropriate installation type allows you to optimize monitoring
and reporting performance and improve user experience in Veeam ONE. To learn the difference
between the installation types, see www.veeam.com/kb2017.

Step 17. Review Installation Summary

At the Ready to Install step of the wizard, carefully review installation configuration to ensure that
you have provided correct settings. Click Install to begin the installation.

When the installation completes, click Finish to close the wizard.

46 | Veeam ONE | Deployment Guide | REV 8

Step 18. Add Veeam ONE Service Account to Veeam ONE Administrators
Group
When Veeam ONE installation completes, the installer will prompt you to perform the logoff/logon
procedure to create new user groups that will be used to accommodate user accounts for local and
remote access to Veeam ONE.
Check that the Veeam ONE service account is included in the Veeam ONE Administrators user group. If
this account is not a member of the Veeam ONE Administrators user group, add it to the group
manually.
To learn more about Veeam ONE user groups, see Security Groups.

Step 19. Install Additional Veeam ONE Monitor Clients

You can install additional instances of Veeam ONE Monitor Client to enable multi-user access to realtime performance data. For details on the Veeam ONE Monitor installation procedure, see Installing
Veeam ONE Monitor Client.

Step 20. Apply Available Patches

We recommend that you periodically check for Veeam ONE patches and updates and apply them as
available. You can download product patches at www.veeam.com/patches.html.

47 | Veeam ONE | Deployment Guide | REV 8

Advanced Installation
The advanced installation scenario implies installing the Veeam ONE Server component (server part)
on one machine, and installing the Veeam ONE Web UI component (client part) on another machine.
You can also choose to install both components on a single machine in the course of a single
installation session.
Important! If you install the Veeam ONE Server and Veeam ONE Web UI components on separate machines,
mind the following limitation: you cannot install the server part on the computer that is already
hosting the client part, and vice versa.
Advanced installation is only available if you provide either evaluation or purchased license. For
Veeam ONE Free Edition, the advanced installation is not available. For more information on the
advanced deployment scenario, see Advanced Deployment.
The advanced installation should proceed in the following order:
1.

Install Veeam ONE Server and set up a database.

Run the Veeam ONE Setup wizard on a machine that will host the Veeam ONE Server
component. At this step, you also need to choose an existing SQL Server instance or install a
new SQL Server instance and specify the name of the database that will be created by Veeam
ONE setup.

2.

Install the Veeam ONE Web UI and associate it with the database.
Run the Veeam ONE Setup wizard on a machine that will host the Veeam ONE Web UI
component. During installation, point Veeam ONE Web UI to the Veeam ONE database.

3.

Install and configure Veeam ONE Monitor Client.

Run the Veeam ONE Monitor Client wizard to enable user access to real-time performance
monitoring and alarms management. If necessary, you can install several instances of Veeam
ONE Monitor Client on separate machines in your environment to enable multi-user access to
the Veeam ONE Monitor functionality. For more information, see Installing Veeam ONE
Monitor Client.

To install Veeam ONE using the advanced scenario, follow these steps.

Step 1. Obtain the Installation File

The Veeam ONE product installation file is available at www.veeam.com/downloads.html.

Step 2. Insert Disk or Mount an Image File

Burn the downloaded *.iso image file to a CD/DVD or mount the installation image using disk image
emulation software. If you are installing Veeam ONE on a virtual machine, use built-in tools of the
virtualization management software to mount the installation image to the virtual machine.

48 | Veeam ONE | Deployment Guide | REV 8

Step 3. Launch the Splash Window

After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with
Veeam ONE installation options:

If Autorun is disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you can right-click
the new disk in My Computer and select Execute Veeam ONE Autorun, or double-click the new disk
to launch the splash screen.

Note:

The installer will verify what version of .NET Framework is currently present on the machine. If the
required version is not found, the installer will prompt to automatically install .NET Framework
software that is included into Veeam ONE installer. After the completion of .NET Framework
installation, Veeam ONE installation will proceed.

49 | Veeam ONE | Deployment Guide | REV 8

Step 4. Start Veeam ONE Setup Wizard

On the splash window, click Veeam ONE Server to launch the Veeam ONE Setup wizard. At the
welcome step of the wizard, click Next.

Step 5. Accept the License Agreement

At the License Agreement step of the wizard, read and accept the license agreement. If you select I
do not accept the terms in the license agreement, you will not be able to continue the installation.

50 | Veeam ONE | Deployment Guide | REV 8

Step 6. Provide a License File

At the Provide License step of the wizard, provide a license file. Select the Full functionality mode
option, click Browse and point to the license file.

Note:

If you do not have a license, you will not be able to continue installation in the advanced mode.

Step 7. Choose Setup Type

At the Setup Type step of the wizard, select Advanced as a preferred deployment type.

To learn about available deployment types, click the Read more about deployment scenarios link, or
see Deployment Scenarios.

51 | Veeam ONE | Deployment Guide | REV 8

Step 8. Choose Structural Components to Install

At the Advanced Deployment step of the wizard, you can choose which Veeam ONE components
you would like to install. You can choose only one of the two suggested components (Veeam ONE
Server or Veeam ONE Web UI), or install both of them at the same time. Note that if you choose to
install only one component, you will need to repeat the installation procedure on another machine to
install the other component (so that you can attain Veeam ONE functionality).
If you have opted to install both the Veeam ONE Server and Veeam ONE Web UI components, your
advanced deployment will mirror the typical, but will not include Veeam ONE Monitor Client: you will
need to install Veeam ONE Monitor Client separately.

If necessary, you can change the installation directory at this step.

Step 9. Perform System Configuration Check

Before proceeding with the installation, the installer will perform system configuration check to
determine if all prerequisite software is available on the machine. To learn what software is required
for Veeam ONE installation, see System Requirements.
If some of the required software components are missing, the setup wizard will offer you to install the
missing software automatically.

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To install and enable the missing software components automatically, click the Install button.

You can cancel automatic software installation in this case, you will have to install and enable the
missing software components manually (otherwise, you will not be able to proceed to the next step of
the setup wizard). After you install and enable all required software components, click Re-run to
repeat the system configuration check.

Step 10. Specify Service Account Credentials

At the Service Account Credentials step of the wizard, enter credentials of the account under which
the Veeam ONE services will run.
The account must be a member of the Local Administrators group and have System Administrator
rights on the SQL Server where the Veeam ONE database will reside. The user name should be
specified in the DOMAIN\USERNAME format.

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Step 11. Choose SQL Server

At the SQL Server Instance step of the wizard, choose a SQL Server instance that will host the Veeam
ONE database. If you are installing Veeam ONE Server and Veeam ONE Web UI on different machines,
make sure that both components share a common database.
The SQL Server selection differs based on the choice of Veeam ONE components.

Veeam ONE Server Component

If you are installing Veeam ONE Server or a combination of Veeam ONE Server and Veeam ONE Web
UI, your SQL Server selection should proceed as follows.

If you do not have a SQL Server instance that you can use for Veeam ONE, select the Install
new instance of SQL Server option.
If this option is selected, the setup will install SQL Server 2012 Express locally, on the
computer where you are installing Veeam ONE.

Note:

If a SQL Server instance that meets Veeam ONE system requirements is detected on your machine,
you can only use the existing local SQL Server instance or choose the one that runs remotely. The
option to install a new SQL instance will be unavailable in this case.

If you intend to use an existing local or remote SQL Server instance, select the Use existing
instance of SQL Server option and choose a local SQL Server instance or browse to a SQL
Server instance running remotely. You can enter the address of the preferred SQL Server
manually or use the Browse button to choose among available remote instances.
In the Database name field, enter the name of the database that will be created by Veeam
ONE. Provide valid credentials for the account that will be used by Veeam ONE components
to access the SQL Server database. You can enter credentials explicitly or use Windows
authentication to connect to the SQL Server. Note that the account must have System
Administrator rights on the selected SQL Server instance.

If you already have an existing Veeam ONE database that you want to use in your deployment
(this can be a database that you have previously created with a SQL script), select the Use
existing instance of SQL Server option and choose the SQL Server instance that hosts the
database. In the Database name field, enter the name of the database.
Provide valid credentials for the account that will be used by Veeam ONE components to
access the SQL Server database. You can enter credentials explicitly or use Windows
authentication to connect to the SQL Server. Note that the account must have System
Administrator rights on the selected SQL Server instance.

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Veeam ONE Web UI Component

If you are installing the Veeam ONE Web UI component only, you must point to the existing Veeam
ONE database. This must be Veeam ONE 9.0 database (the one that was created when you installed
the Veeam ONE Server component, or the one that you created with a SQL script).
1.

In the Specify Veeam ONE database SQL Server field, choose a local SQL Server instance or
browse to a remote SQL Server instance that hosts the Veeam ONE database. You can enter
the address of the preferred SQL Server manually or use the Browse button to choose among
the available remote instances.

2.

In the Database name field, enter the name of the existing database or use the Browse
button to choose the database from the list.

3.

In the Connect to SQL Server using section, provide valid credentials for the account that
will be used by Veeam ONE components to access the SQL Server database. You can enter
credentials explicitly or use Windows authentication to connect to the SQL Server. Note that
the account must have System Administrator rights on the selected SQL Server instance.

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Step 12. Specify Website Ports

At the Connection Information step of the wizard, specify TCP ports that will be used to access
Veeam ONE reporting and business categorization websites through a web browser.

Step 13. Choose Virtual Infrastructure Type

At the Virtual Infrastructure Type step, the setup wizard will offer you to connect to vCenter Sever or
Hyper-V infrastructure objects (Failover Cluster, SCVMM, Hyper-V Server). To configure connection to
virtual infrastructure servers and initiate automatic data collection from these servers, select the
virtual infrastructure type and click Next.
If you do not want to configure connection settings during installation, you can skip this step and
configure access to virtual servers later in the Veeam ONE Monitor console. In this case, click Skip
virtual infrastructure configuration to proceed.

Note:

If you choose to configure connection settings, the Veeam ONE Setup wizard will include additional
steps to connect to a virtual infrastructure server and to a Veeam Backup & Replication server. If you
choose to skip infrastructure configuration, you will pass immediately to the Installation Type step.

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Step 14. Add a Virtual Server

This step of the wizard is available only if you have chosen to configure infrastructure connection
settings at the Virtual Infrastructure Type step of the wizard.
1.

In the Server field, specify FQDN or IP address of the server you want to connect.

2.

In the User name and Password fields, specify username and password for connecting to the
server.

3.

In the Port field, change port number if required.

Enter access credentials for the virtual server, including server name, username, password and the
port number. The specified connection settings will be propagated to all Veeam ONE components so
that they can automatically connect and retrieve data from the specified virtual infrastructure server.
For more details, see Default Configuration.

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Step 15. Add a Veeam Backup & Replication Server

At the Add Veeam Backup & Replication Server step, the setup wizard will offer you to connect to a
Veeam Backup & Replication server to initiate automatic data collection immediately after installation.
This step is available only if you have chosen to configure infrastructure connection settings at the
Virtual Infrastructure Type step of the wizard.
1.

From the Server type list, choose the backup server type Veeam Backup & Replication or
Veeam Backup Enterprise Manager.

2.

In the Server name, User name and Password fields, specify backup server FQDN or IP
address, username and password for connecting to the server.

The specified connection settings will be propagated to all Veeam ONE components so that they can
automatically connect and retrieve data from the specified server. For more details, see Default
Configuration.
If you do not want to configure connection settings for Veeam Backup & Replication during the
installation, you can skip this step and configure access later in the Veeam ONE Monitor console. In
this case, select Configure connection settings later and click Next.

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Step 16. Choose Installation Type

At the Installation Type step of the wizard, choose deployment configuration for your infrastructure.

Typical option is recommended for small to medium environments up to 100 hosts and 1500
VMs

Advanced Scalability option is recommended for large environments with more than 100
hosts and 1500 VMs

Installation type is defined by a set of configuration parameters that determine Veeam ONE behavior
in a number of areas. Choosing an appropriate installation type allows you to optimize monitoring
and reporting performance and improve user experience in Veeam ONE. For difference between the
installation types, see www.veeam.com/kb2017.

Step 17. Review Installation Summary

At the Ready to Install step of the wizard, carefully review installation configuration to ensure that
you have provided correct settings. Click Install to begin the installation.

When the installation completes, click Finish to close the wizard.

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Step 18. Add Veeam ONE Service Account to Veeam ONE Administrators
Group
When Veeam ONE installation completes, the installer will prompt you to perform the logoff/logon
procedure to create new user groups that will be used to accommodate user accounts for local and
remote access to Veeam ONE.
Check that the Veeam ONE service account is included in the Veeam ONE Administrators user group on
the machines where the Veeam ONE Server and Veeam ONE Web UI components are installed. If this
account is not a member of the Veeam ONE Administrators user group, add it to the group manually.
To learn more about Veeam ONE user groups, see Security Groups.

Step 19. Install Veeam ONE Monitor Client

After you have installed the Veeam ONE Server and Veeam ONE Web UI components, you also need to
install one or several instances of Veeam ONE Monitor Client. Otherwise, you will not be able to access
the monitoring functionality of Veeam ONE. For details on the Veeam ONE Monitor installation
procedure, see Installing Veeam ONE Monitor Client.

Step 20. Apply Available Patches

We recommend that you periodically check for Veeam ONE patches and updates and apply them as
available. You can download product patches at www.veeam.com/patches.html.

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Installing Veeam ONE Monitor Client

Veeam ONE Monitor Client is the primary tool for monitoring your virtual environment. It allows you
to manage, view and interact with alarms and monitoring data, analyze performance of virtual
infrastructure objects and data protection of your virtual environment, troubleshot issues that occur in
your virtual environment, generate reports and administer monitoring settings.

Note:

In the course of typical installation, Veeam ONE Monitor Client is installed alongside with
other Veeam ONE components. If you want to access Veeam ONE monitoring functionality
remotely, you can also install additional instances of Veeam ONE Monitor Client on users'
workstations.

In the course of advanced installation, Veeam ONE Monitor Client is not installed at all. To be
able to access Veeam ONE monitoring functionality, you need to install one or more instances
of Veeam ONE Monitor Client separately.

Before installing Veeam ONE Monitor Client, make sure that you have already installed the Veeam
ONE Server component.
To install Veeam ONE Monitor Client, follow these steps.

Step 1. Obtain the Installation File

The Veeam ONE product installation file is available at www.veeam.com/downloads.html.

Step 2. Insert Disk or Mount an Image File

Burn the downloaded *.iso image file to a CD/DVD or mount the installation image using disk image
emulation software. If you are installing Veeam ONE on a virtual machine, use built-in tools of the
virtualization management software to mount the installation image to the virtual machine.

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Step 3. Launch the Splash Window

After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with
Veeam ONE installation options:

If Autorun is not available or disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you
can right-click the new disk in My Computer and select Execute Veeam ONE Autorun, or simply
double-click the new disk to launch the splash screen.

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Step 4. Start Veeam ONE Monitor Client Setup Wizard

On the splash window, click Veeam ONE Monitor Client to launch the Veeam ONE Monitor Client
Setup wizard. At the welcome step of the wizard, click Next.

Step 5. Accept the License Agreement

At the License Agreement step of the wizard, read and accept the license agreement. If you select I
do not accept the terms in the license agreement, you will not be able to continue the installation.

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Step 6. Choose Components to Install

At the Program Features step of the wizard, you can change the installation directory.

Step 7. Perform System Configuration Check

Before proceeding with the installation, the installer will perform system configuration check to
determine if all prerequisite software is available on the machine. To learn what software is required
for Veeam ONE installation, see System Requirements.
If some of the required software components are missing, the setup wizard will offer you to install the
missing software automatically.

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To install and enable the missing software components automatically, click the Install button.

You can cancel automatic software installation in this case, you will have to install and enable the
missing software components manually (otherwise, you will not be able to proceed to the next step of
the setup wizard). After you install and enable all required software components, click Re-run to
repeat the system configuration check.

Step 8. Specify Server Name

At the Veeam ONE Server Connection step of the wizard, specify the name of a machine where the
Veeam ONE Server component is installed.
You can skip this step. In this case, you will be prompted to specify Veeam ONE Server name when you
launch Veeam ONE Monitor for the first time.

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Step 9. Review Installation Summary

At the Ready to Install step of the wizard, carefully review installation configuration to ensure that
you specified correct settings. Click Install to begin the installation process.

When the installation completes, click Finish to close the wizard.

Step 10. Check Veeam ONE Monitor Client Settings

If you Veeam ONE Monitor Client is installed separately from the Veeam ONE Server component, make
sure that Veeam ONE Monitor Client can communicate with the Veeam ONE Server part.
On the machine where you installed Veeam ONE Monitor Client, start the Veeam ONE Monitor Client
application. If during installation you did not specify the name of a machine where Veeam ONE Server
runs, you will be prompted to provide the server name. If, for some reasons, you cannot see a window
prompting for the Veeam ONE Monitor Server name, in Veeam ONE Monitor menu select Options >
Client Settings > General, and specify the name of a machine hosting Veeam ONE Server.

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Accessing Veeam ONE Monitor, Reporter and

Business View
To access Veeam ONE Monitor, Reporter and Business View, take the following steps.

Veeam ONE Monitor

To access Veeam ONE Monitor:
1.

Log on to the machine where Veeam ONE Monitor Client is installed.

2.

In Microsoft Windows Programs menu, choose Veeam ONE Monitor.

3.

In the authentication window, specify the name of a server where the Veeam ONE Server
component runs. Type credentials of a user account to connect to Veeam ONE Monitor. To
connect using credentials of the user account under which you are logged on to the machine,
select the Use Windows session authentication check box.
A user account must either:
Be a member of the Veeam ONE Administrators or Veeam ONE Read-Only Users
group. For more information on user groups, see Security Groups.
This prerequisite applies to VMware vSphere and Microsoft Hyper-V platforms.
Have permissions assigned on objects in the vCenter Server or vCloud Director
inventory hierarchy. For details, see Veeam ONE Multi-Tenant Monitoring and
Reporting.
This prerequisite applies to the VMware vSphere platform only.

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Veeam ONE Reporter

To access Veeam ONE Reporter:
1.

Open the Veeam ONE Reporter website using one of the following options:

Access Veeam ONE Reporter directly from the Veeam ONE Monitor console. To do
this, on the toolbar click Report and choose the necessary report in the list.

Access Veeam ONE Reporter locally, on the machine where the Veeam ONE Web UI
component is installed. To do this, in Microsoft Windows Programs menu choose
Veeam ONE Reporter.

Access Veeam ONE Reporter remotely using your web browser. To do this, browse
to the URL of the Veeam ONE Reporter website. This website runs on the machine
where the Veeam ONE Web UI component is installed. The URL must look similar to
the following one (assuming you use the default website port 1239):
http://webserver.domain.tld:1239

2.

Type credentials of a user account that either:

Is a member of the Veeam ONE Administrators or Veeam ONE Read-Only Users group.
For more information on user groups, see Security Groups.
This prerequisite applies to VMware vSphere and Microsoft Hyper-V platforms.
Has permissions assigned on objects in the vCenter Server or vCloud Director
inventory hierarchy. For details, see Veeam ONE Multi-Tenant Monitoring and
Reporting.
This prerequisite applies to the VMware vSphere platform only.

3.

If you log in for the first time, configure your browser settings:

Make sure that pop-up windows are allowed for the Veeam ONE Reporter website.

[For Internet Explorer] Add the Veeam ONE Reporter website to the list of Trusted
sites.

Veeam ONE Business View

To access Veeam ONE Business View:
1.

Open the Veeam ONE Business View website using one of the following options:

Access Veeam ONE Business View locally, on the machine where the Veeam ONE
Web UI component is installed. To do this, in Microsoft Windows Programs menu
choose Veeam ONE Business View.

Access Veeam ONE Business View remotely using your web browser. To do this,
browse to the URL of the Veeam ONE Business View website. This website runs on
the machine where the Veeam ONE Web UI component is installed. The URL must
look similar to the following one (assuming you use the default website port 1340):
http://webserver.domain.tld:1340

2.

Type credentials of a user account that is a member of the Veeam ONE Administrators or
Veeam ONE Read-Only Users group.
For more information on user groups, see Security Groups.

3.

[For Internet Explorer users] If you log in for the first time, add the Veeam ONE Business View
website to the list of Trusted sites.

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Securing Veeam ONE Reporter and Business View Websites

To protect sensitive user data, you can configure SSL communication between the Veeam ONE
Reporter and Business View websites, and the client web browser.
To configure SSL communication, perform the following steps.

Step 1. Obtain and Install a Certificate

Obtain a valid SSL certificate and install it on the machine that hosts the Veeam ONE Web UI
component.
You can obtain an SSL certificate from a Certificate Authority or generate a self-signed SSL certificate.
If you choose to generate a self-signed certificate, make sure that you specify a custom subject
alternative name (SAN). As a result, you will be able to enter both a FDQN and a short hostname in the
certificate, and use them when accessing the Veeam ONE Reporter and Business View URLs in your
browser.
For details on setting up SSL certificates on IIS, see this Microsoft KB article.

Step 2. Disable the Default IIS Website

To disable the default unsecure HTTP binding:
1.

Log on to the machine where the Veeam ONE Web UI component is installed.

2.

Open the Internet Information Services (IIS) Manager, expand the localhost node and
navigate to Sites.

3.

In the Connections pane, select Default Web Site.

4.

In the Manage Website section on the right, click Stop.

Step 3. Assign the Certificate to Veeam ONE Websites

To assign the certificate to the Veeam ONE Reporter website:
1.

Log on to the machine where the Veeam ONE Web UI component is installed.

2.

Open the Internet Information Services (IIS) Manager, expand the localhost node and
navigate to Sites.

3.

In the Connections pane, select VeeamReporter.

4.

In the Edit Site section on the right, click Bindings.

5.

In the Site Bindings window, click Add.

6.

Configure a new binding:

a.

From the Type list, select https.

b.

From the IP address list, select All Unassigned.

c.

From the SSL certificate list, select the necessary certificate.

d.

Click OK.

7.

In the Site Bindings window, select the default HTTP binding and click Remove.

8.

Select the new HTTPS binding and click Edit.

9.

Change the value in the Port field to 1239 (or another value if you changed the port number
during installation).

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10. Click OK.

To assign the certificate to the Veeam ONE Business View website:

1.

Log on to the machine where the Veeam ONE Web UI component is installed.

2.

Open the Internet Information Services (IIS) Manager, expand the localhost node and
navigate to Sites.

3.

In the Connections pane, select VeeamBusinessView.

4.

In the Edit Site section on the right, click Bindings.

5.

In the Site Bindings window, click Add.

6.

Configure a new binding:

a.

From the Type list, select https.

b.

From the IP address list, select All Unassigned.

c.

From the SSL certificate list, select the necessary certificate.

d.

Click OK.

7.

In the Site Bindings window, select the default HTTP binding and click Remove.

8.

Select the new HTTPS binding and click Edit.

9.

Change the value in the Port field to 1340 (or another value if you changed the port number
during installation).

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10. Click OK.

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Step 4. Change Veeam ONE Reporter URL in Veeam ONE Monitor Settings
You must change Veeam ONE Reporter website URL in Veeam ONE Monitor settings. Otherwise, you
will not be able to generate Veeam ONE reports from the Veeam ONE Monitor console.
1.

Open the Veeam ONE Monitor console.

2.

Navigate to Options > Server Settings.

3.

In the Server Settings window, open the Other Settings tab.

4.

On the Other Settings tab, click Launch in the Support utility section.

5.

In the Veeam ONE Settings window, switch to Reporter > Website Settings.

6.

In the Website address field, replace the http part of the address with https.

7.

Click Save, click Close and then click OK.

8.

Close the Veeam ONE Monitor console.

9.

Open the Veeam ONE Monitor console again and make sure that you can access Veeam ONE
reports by selecting a report from the Reports menu.

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Step 5. Create New Veeam ONE Reporter and Veeam ONE Business View
Shortcuts
The Veeam ONE Reporter and Veeam ONE Business View icons in the Start menu and on the desktop
cannot be modified to use HTTPS. This means that after you perform the steps described above, the
icons will stop working.
You will need to add your own shortcuts with HTTPS URLs. Create browser shortcuts on the desktop
and specify the following locations for them:

Veeam ONE Reporter: https://webserver.domain.tld:1239

Veeam ONE Business View: https://webserver.domain.tld:1340

Accessing Secured Veeam ONE Websites

To access Veeam ONE Reporter and Veeam ONE Business View, browse to:

Veeam ONE Reporter: https://webserver.domain.tld:1239

Veeam ONE Business View: https://webserver.domain.tld:1340

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Default Configuration
If during installation you have chosen to connect to a VMware vSphere, Microsoft Hyper-V and Veeam
Backup & Replication server, Veeam ONE will propagate the provided connection settings to all its
components and will set up the following default configuration for you:

In Veeam ONE Monitor, the virtual server and backup server will be added to the list of
monitored objects. Data from the server will be collected in the real-time mode.

In Veeam ONE Reporter and Business View, the virtual server and backup server will be added
to the list of objects targeted for data collection. Data collection will be scheduled to run on
weekdays, at 3:00 a.m. The first data collection session will start immediately after installation.

You can change provided connection settings or connect other servers in the Veeam ONE Monitor
console. You can customize the schedule according to which reporting and categorization data is
collected in the Veeam ONE Reporter console. For more details, see Veeam ONE Reporter User Guide.

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Security Groups
Veeam ONE creates 3 security groups on the machines where the Veeam ONE Server and Veeam ONE
Web UI components are installed:

Veeam ONE Administrators: members of this group can access monitoring data, generate
reports and modify all Veeam ONE configuration settings.
This group must include the Veeam ONE service account.

Veeam ONE Read-Only Users: members of this group can generate reports and access
monitoring data in read-only mode, but cannot modify any Veeam ONE configuration
settings.

Veeam ONE Dashboard Viewers: build-in system group used by Internet Information
Services to allow access to Veeam ONE dashboards.

You can access and manage security groups in Computer Management.

To provide access to Veeam ONE functionality for an administrator or operator, you can include this
user either in the Veeam ONE Administrators or Veeam ONE Read-Only Users group. Member of these
groups have access to:

All Veeam ONE consoles (Monitor, Reporter and Business View)

All objects of the infrastructure inventory (including VMware vSphere, vCloud Director,
Microsoft Hyper-V and Veeam Backup & Replication)

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Multi-Tenant Monitoring and Reporting

Veeam ONE supports multi-user access to its monitoring and reporting capabilities. Authorized users
can concurrently access the same instance of Veeam ONE to monitor the health state of the virtual
infrastructure and create reports.
To restrict access to sensitive infrastructure data, you can limit the scope of virtual infrastructure
objects and associated data that must be available to a Veeam ONE user. Thus you can control what
subset of the managed virtual infrastructure the user can see and work with. In multi-tenant
environments, you can configure restricted access to Veeam ONE for owners of virtualized systems or
responsible personnel and delegate monitoring and reporting tasks.
Note:

Do not use security groups to enable for users possibilities of self-service monitoring and reporting
on a restricted scope of the virtual infrastructure. Instead, configure permissions for multi-tenant
access as described in Veeam ONE Multi-Tenant Monitoring and Reporting.

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Data Retention
Data collected from virtual and backup servers is organized to the Veeam ONE database. Veeam ONE
retains data in the database as follows:

For categorization data, Veeam ONE retains one sample in the database. This data is updated
with every new data collection.

For topology, configuration, audit and performance data, Veeam ONE keeps multiple samples
based on the retention policy. Performance data is aggregated in the database according to
the scheme described below.

For events collected from backup and virtual servers, Veeam ONE keeps all collected
instances.

Performance Data Aggregation

As the performance data ages, Veeam ONE aggregates it for long-term storage. Data aggregation
helps save disk space on the database server and speed up generation of performance reports and
charts.
By default, Veeam ONE uses the following aggregation scheme for performance data:

Raw data (data with 20-second resolution) is stored for 1 hour.

After 1 hour, raw data is aggregated to 5-minute resolution data.

After 1 week, data with 5-minute resolution is aggregated to 2-hour resolution data. Data
with this level of detail is stored in the database for up to 1 year.

To draw performance charts, Veeam ONE uses data with various aggregation levels, depending on the
period for which performance data is shown. For example, performance charts for the past hour use
samples with 20-second resolution, charts for the past day use data with 5-minute resolution and so
on.
To generate performance reports, Veeam ONE uses data with 2-hour resolution.
If you use Veeam ONE for monitoring and reporting in large environments, the Veeam ONE database
can grow quickly. To support large virtual and backup infrastructures and reduce the size of the
Veeam ONE database, you can increase aggregation intervals for performance data. To learn how to
change aggregation intervals, contact Veeam Support at www.veeam.com/support.html.

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CONFIGURING VEEAM ONE

To start working with Veeam ONE, perform a number of steps for its initial configuration:
1.

Connect servers you plan to monitor.

You can connect Veeam Backup & Replication, VMware vSphere, vCloud Director and
Microsoft Hyper-V servers.
This step is not required if you have already connected the default virtual infrastructure and
backup infrastructure servers during Veeam ONE installation.

2.

Choose objects to monitor and report on.

By default, Veeam ONE collects data about all child objects of connected servers. You can
change the data collection scope and choose to monitor and report on only specific hosts,
datastores and VMs.

3.

Configure notification settings.

Specify notification settings to stay aware of all important events and changes that happen in
your virtual and backup environment.

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Connecting Servers
To collect information about your virtual infrastructure and track the efficiency of VM data protection,
you must configure connections to VMware, vCloud Director, Hyper-V virtual management servers
and Veeam Backup & Replication servers in Veeam ONE Monitor. Configured connection settings are
automatically propagated to all Veeam ONE components.
Note that if you have already connected servers during Veeam ONE installation, you do not need to
connect them again.
You can connect the following types of servers:

VMware vSphere Servers

vCloud Director Servers

Microsoft Hyper-V Servers

Veeam Backup & Replication Servers

Before You Begin

Before you configure server connections, check these requirements:

Supported versions of virtual platforms

Supported versions and editions of Veeam Backup & Replication

Requirements to accounts used for collecting data

Ports that must be open to allow Veeam ONE collect data from connected servers

For details, see section Deployment Planning and Preparation.

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Connecting VMware vSphere Servers

To collect data about VMware vSphere infrastructure objects, you need to configure connections to
VMware vSphere servers in Veeam ONE Monitor. You can connect the following types of servers:

vCenter Servers

Standalone ESX(i) hosts

To configure a connection to a VMware vSphere server, take the following steps.

Step 1. Launch the Add Server Wizard

To launch the Add Server wizard, open Veeam ONE Monitor and do one of the following:

Click the Add Server button on the toolbar.

Press [CTRL+I] on the keyboard.

Open the Infrastructure View, right-click the Virtual Infrastructure node in the inventory
pane and choose Add Server from the shortcut menu.

Step 2. Choose Server Type

At the first step of the wizard, click VMware Server.

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Step 3. Specify Server Name and Role

At the Name step of the wizard:
1.

Enter DNS name or IP address of the server that will be connected to Veeam ONE Monitor.

2.

Specify the server role vCenter Server or a standalone ESX(i) host.

Step 4. Specify Credentials

At the Credentials step of the wizard:
1.

Specify credentials of the user account for connecting to the server.

For vCenter Server, the user name must be specified in the DOMAIN\USERNAME format.

2.

Change the port number if required.

By default, port 443 is used for communication with VMware vSphere servers.

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Step 5. Review Connection Settings

At the Summary step of the wizard, review the connection details and click Finish.

Note that it may take a while for Veeam ONE Monitor to collect and display data for the connected
server and its child objects.

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Connecting vCloud Director Servers

To collect data about vCloud Director infrastructure objects, you need to configure connections to
vCloud Director servers in Veeam ONE Monitor.
To configure a connection to a vCloud Director server, take the following steps.

Step 1. Launch the Add Server Wizard

To launch the Add Server wizard, open Veeam ONE Monitor and do one of the following:

Click the Add Server button on the toolbar.

Press [CTRL+I] on the keyboard.

Open the vCloud Director View, right-click the vCloud Infrastructure node in the inventory
pane and choose Add Server.

Step 2. Choose Server Type

At the first step of the wizard, click VMware vCloud Director.

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Step 3. Specify Server Name

At the Name step of the wizard:
1.

Enter DNS or IP address of the vCloud Director server that will be connected to Veeam ONE
Monitor.

2.

Change vCloud Director URL if required.

Veeam ONE Monitor populates the URL field with a URL used for connecting to the vCloud
Director server. The URL format is https://<vcdservername>:443, where
<vcdservername> is the DNS name or IP address of the vCloud Director server, and 443 is
the default port. If you use port number other than 443, you can change it in the URL field.

Step 4. Specify Credentials for vCloud Director

At the Credentials step of the wizard, specify credentials for the user account for connecting to the
vCloud Director server.

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Step 5. Specify Credentials for Underlying vCenter Servers

At the vCenter Credentials step of the wizard, specify credentials for each vCenter Server attached to
vCloud Director. By default, Veeam ONE Monitor uses the same credentials that you have specified at
the Credentials step of the wizard. However, if the underlying vCenter Servers should be connected
under another user account, you can set the credentials for each vCenter Server manually:
1.

In the vCenter Credentials list, select a vCenter Server.

2.

Click Set User and specify credentials to connect to the vCenter Server.
Click the browse button to the right of the Username field to search for a local or domain
user or group.

3.

Repeat steps 1-2 for all vCenter Servers attached to vCloud Director.

To test if connection settings are configured correctly, click the Check Connection button. Veeam
ONE Monitor will attempt to establish connection with the vCenter Servers using the provided
credentials.

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Step 6. Review Connection Settings

At the Summary step of the wizard, review the connection details and click Finish.

The vCloud Director hierarchy will become available in the vCloud Director View. Note that it may take
a while for Veeam ONE Monitor to collect and display data for the newly added vCloud Director and its
child objects.
When you connect vCloud Director, Veeam ONE Monitor also connects underlying vCenter Servers
and initiates data import. vCenter Servers become available in the Infrastructure View, and you can
work with them as with regular VMware vSphere infrastructure servers.
If the vCenter Server attached to vCloud Director is already connected, Veeam ONE Monitor will simply
create an association between the vCloud Director hierarchy and the vCenter Server.

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Connecting Microsoft Hyper-V Servers

To collect data about Microsoft Hyper-V infrastructure objects, you need to configure connections to
Microsoft Hyper-V servers in Veeam ONE Monitor. You can connect the following types of servers:

Note:

SCVMM server

Failover clusters

Standalone Hyper-V hosts

If you plan to connect an SCVMM server, make sure that SCVMM Admin Console is installed on the
machine where you installed the Veeam ONE Server component. The version of the SCVMM Admin
Console must be the same as the version of SCVMM server you are adding. For details, see section
System Requirements.
To configure a connection to a Microsoft Hyper-V server, take the following steps.

Step 1. Launch the Add Server Wizard

To launch the Add Server wizard, open Veeam ONE Monitor and do one of the following:

Click the Add Server button on the toolbar.

Press [CTRL+I] on the keyboard.

Open the Infrastructure View, right-click the Virtual Infrastructure node in the inventory
pane and choose Add Server from the shortcut menu.

Step 2. Choose Server Type

At the first step of the wizard, click Hyper-V Server.

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Step 3. Specify Server Name and Role

At the Name step of the wizard:
1.

Enter DNS name or IP address of the server that will be connected to Veeam ONE Monitor.

2.

Specify the server type SCVMM server, failover cluster or standalone host.

Step 4. Specify Credentials

At the Credentials step of the wizard:
1.

Specify credentials of the user account for connecting to the server.

The user name must be specified in the DOMAIN\USERNAME format.

2.

[For SCVMM connection] Change the port number if required.

By default, port 8100 is used as the VMM Administrator Console to VMM server port.

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Step 5. Review Connection Settings

At the Summary step of the wizard, review the connection details and click Finish.

Note that it may take a while for Veeam ONE Monitor to collect and display the collected data for the
newly added SCVMM server, failover cluster or host and its child objects.

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Connecting Veeam Backup & Replication Servers

To collect data about your backup infrastructure and data protection operations, you need to
configure connections to Veeam Backup & Replication servers in Veeam ONE Monitor. You can
connect the following types of servers:

Veeam Backup & Replication server to monitor standalone backup servers

Veeam Backup Enterprise Manager to monitor all backup servers federated under Veeam
Backup Enterprise Manager

Important! Generally, you cannot connect Veeam Backup and Replication servers in Veeam ONE Free Edition. If
you try to do so, the application will prompt you to purchase a full version of the product. However, if
your Veeam Backup and Replication license covers Veeam Cloud Connect only and does not cover
any Hyper-V or VMware vSphere sockets, you will be able to connect this Veeam Backup and
Replication server in Veeam ONE Free Edition.
To configure a connection to a Veeam Backup & Replication server, take the following steps.

Step 1. Launch the Add Server Wizard

To launch the Add Server wizard, open Veeam ONE Monitor and do one of the following:

Click the Add Server button on the toolbar.

Press [CTRL+I] on the keyboard.

Open the Data Protection View, right-click the Backup Infrastructure node in the inventory
pane and choose Add Server from the shortcut menu.

Step 2. Choose Server Type

At the first step of the wizard, click Veeam Backup & Replication Server.

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Step 3. Specify Server Name and Role

At the Name step of the wizard:
1.

Enter DNS name or IP address of the backup server that will be connected to Veeam ONE
Monitor.

2.

Specify the server role Veeam Backup & Replication server or Veeam Backup Enterprise
Manager.
If you choose to add Veeam Backup Enterprise Manager, Veeam ONE will automatically
connect all Veeam Backup & Replication servers added to the Veeam Backup Enterprise
Manager.

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Step 4. Specify Credentials

At the Credentials step of the wizard, specify credentials of the user account for connecting to the
server. The user name should be specified in the DOMAIN\USERNAME format.

The provided credentials will be used to connect the backup server and all managed servers in the
backup infrastructure:

Veeam Backup & Replication servers (if you connect Veeam Backup Enterprise Manager)

Backup proxies

Backup repositories

WAN Accelerators

Tape servers

Cloud Gateways

If the provided user account does not have required permissions on a managed backup infrastructure
server, Veeam ONE Monitor will fail to connect to this server. In this case, you will need to provide
custom connection credentials manually. For more information, see Veeam ONE Monitor User Guide.

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Step 5. Review Connection Settings

At the Summary step of the wizard, review the connection details and click Finish.

Note that it may take a while for Veeam ONE Monitor to collect and display configuration and
performance data for the newly added backup server and managed backup infrastructure
components.

After you connect a Veeam Backup & Replication server, Veeam ONE Monitor imports data on
job sessions for the previous week.

After you connect a Veeam Backup Enterprise Manager, Veeam ONE Monitor automatically
builds the hierarchy of all managed backup servers. Next, it connects managed backup
servers and imports from these servers data on job sessions for the previous week.

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Changing Server Connection Settings

In some situations, you might need to change connection settings for a monitored server. Consider
the following examples:

If you need to re-connect a server with another user name and/or password, you can change
connection settings for this server.

If the account you provided for a Veeam backup server does not have sufficient permissions
to collect data from all backup infrastructure components, you can set custom connection
settings for specific servers in your backup infrastructure.

To change connection settings for a server:

Note:

1.

Open Veeam ONE Monitor.

2.

At the bottom of the inventory pane, click Infrastructure View, vCloud Director View or
Data Protection View.

3.

In the inventory pane, right-click the server and choose Connection Settings from the
shortcut menu.

4.

Edit the user name, enter the password and/or change the port number (if applicable).

When changing connection settings, mind the following:

When you change connection settings for a virtual infrastructure server, Veeam ONE
Monitor disconnects the server and re-connects it with the new settings. When a virtual
server is disconnected, previously discovered VMs remain available in the inventory tree.
After the server is re-connected, its performance data will be updated. If the connection is
not restored, only the history of performance data will be available in Veeam ONE Monitor.

When you change connection settings for a backup server in the Veeam Backup Enterprise
Manager hierarchy, a new job is automatically configured in Veeam ONE Reporter to
collect data from this backup server.

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Removing Server Connections

If you no longer want to monitor a virtual infrastructure or a backup server, you can remove a
connection to it in Veeam ONE Monitor.
To remove a server connection:
1.

Open Veeam ONE Monitor.

2.

At the bottom of the inventory pane, click Infrastructure View, vCloud Director View or
Data Protection View.

3.

In the inventory pane, right-click the server you want to remove and choose Remove Server
from the shortcut menu.

After you remove a server connection in Veeam ONE Monitor, connection to this server will be
automatically removed in Veeam ONE Reporter.
Note:

When removing server connection, mind the following:

When you remove a server, historical performance and configuration data for the server and
its child objects is deleted from the Veeam ONE database.

When you remove vCloud Director, Veeam ONE Monitor withdraws connection to vCloud
Director server only. Connections to underlying vCenter Servers are not removed
automatically you must remove these connections manually.

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Choosing Objects to Monitor and Report On

After you connect VMware vSphere, vCloud Director, Microsoft Hyper-V or Veeam Backup &
Replication servers, Veeam ONE Monitor automatically includes in the data collection scope all child
objects managed by these servers. If you do not need to monitor and report on all managed objects,
you can exclude specific hosts, datastores and VMs from the data collection scope.

Choosing Hosts to Monitor and Report On

After you connect a vCenter Server, SCVMM server or failover cluster, Veeam ONE Monitor
automatically includes in the data collection scope all hosts managed by this server.
If you do not want to monitor and report on specific hosts (and child objects on these hosts), you can
exclude these hosts from the data collection scope:
1.

Open Veeam ONE Monitor.

2.

Click Options on the toolbar and choose Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3.

In the Server Settings window, open the Monitored Hosts tab.

4.

Expand the virtual infrastructure hierarchy under the connected vCenter Server, SCVMM
server or failover cluster and clear check boxes next to hosts that should be excluded from
the data collection scope.

5.

Click OK to apply changes.

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Choosing Datastores to Report On

After you connect a VMware vSphere server in Veeam ONE Monitor, all datastores attached to this
server are added to the data collection scope. If you do not need to collect data about specific
datastores (for example, local datastores or datastores with ISO images), you can exclude these
datastores from the collection scope.
Excluding datastores will accelerate completion of a data collection sessions. Excluded datastores will
not be reflected in several reports that analyze and list the files residing on datastores (such as the
Garbage Files and Idle Templates reports).
Important! Excluding datastores is available for the VMware vSphere platform only.

To exclude one or more datastores from the data collection scope:

1.

Open Veeam ONE Monitor.

2.

Click Options on the toolbar and choose Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3.

In the Server Settings window, open the Monitored Datastores tab.

4.

Expand the virtual infrastructure hierarchy and clear check boxes next to datastores that must
be excluded from the data collection scope.

5.

Click OK to apply changes.

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Choosing VMs to Monitor and Report On

By default, Veeam ONE collects data about all VMs on connected virtual infrastructure servers. If you
do not want to monitor and report on specific VMs, you can configure rules according to which VMs
must be included in/excluded from the data collection scope.
There are two types of rules that allow you to refine the data collection scope:

Inclusion rules define VMs that must be monitored and reported on. Out-of-the-box, Veeam
ONE includes a default inclusion rule that adds to the data collection scope all VMs on
connected servers.

Exclusion rules define VMs that must not be monitored and reported on.

To configure an inclusion or exclusion rule, perform the following steps.

Step 1. Disable or Delete the Default Inclusion Rule

If you want to create one or more VM inclusion rules, you must delete or disable the default inclusion
rule. Otherwise Veeam ONE will keep collecting data about all VMs.
Note:

This step is not required if you want to create exclusion rules only.

To delete or disable the default inclusion rule:

1.

Open Veeam ONE Monitor.

2.

On the toolbar, click Options and select Server Settings.

3.

Alternatively, press the [CTRL+S] on the keyboard.

4.

In the Server Settings window, open the Monitored VMs tab.

5.

In the VM Monitoring Inclusion Rules section, remove or disable the default inclusion rule:

To disable the default inclusion rule, clear the Enabled check box next to the rule.

To delete the default inclusion rule, select the rule and click Delete on the right.

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Step 2. Launch the Monitoring Rule Wizard

Launch the Monitoring Rule wizard:

To create an inclusion rule, in the VM Monitoring Inclusion Rules section, click Create New.

To create an exclusion rule, in the VM Monitoring Exclusion Rules section, click Create New.

Step 3. Specify Rule Name and Description

At the Rule Name step of the wizard, specify a name and description for the new rule.

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Step 4. Add Objects to the Rule

At the Apply Rule To step of the wizard, specify the scope of the virtual infrastructure to which the
rule must apply:
1.

Click Add and select Infrastructure tree, Business View or vCloud Director View.

2.

In the Select scope window, select check boxes next to VM containers to which the rule must
apply.

3.

Click OK.

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Step 5. Choose VM Selection Criterion

At the VM Selection step, choose a criterion according to which VMs must be added to the rule:

By object name select this option if you want to add VMs to the rule based on VM names.

By infrastructure location select this option if you want to add to the rule VMs that
belong to a specific level of the virtual infrastructure hierarchy (the level you specified at the
Apply Rule To step of the wizard).
You can use this selection criterion to find VMs that belong to a specific cluster, resource pool
or folder in the virtual infrastructure hierarchy.

Step 6. Specify Rule Conditions

The Conditions step of the wizard appears only if you have selected the By object name option at
the VM Selection step. At this step, configure conditions for adding VMs to the rule by name:
1.

Click Add Condition.

2.

From the Object name list, select a condition for adding VMs Equals or Not Equals.

3.

In the field next to the selected condition, specify the name of VMs to add to the rule.
You can use the * (asterisk) and ? (question mark) wildcards. The * (asterisk) character
stands for zero or more characters. The ? (question mark) stands for a single character. For
example, if you want to find VM replicas created with Veeam Backup & Replication, you can
create a rule with the *_replica name query.

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4.

If you add two or more conditions, link them with Boolean operators. From the Type list,
select a Boolean operator to link the conditions:

Any condition is true if at least one of the specified conditions is met, a VM will
be added to the rule.

All conditions are true if all specified conditions are met, a VM will be added to
the rule.

Step 7. Review the Configuration

At the Summary step, review the rule configuration and click Finish to exit the wizard.

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How to Create an Inclusion Rule and Add VMs by Name

You can create a rule to include VMs in the data collection scope VMs whose names end with '_srv':
1.

Open Veeam ONE Monitor.

2.

On the toolbar, click Options and select Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3.

In the Server Settings window, open the Monitored VMs tab.

4.

On the Monitored VMs tab, in the VM Monitoring Inclusion Rules section, click Create
New.

5.

At the Rule Name step of the Monitoring Rule wizard, type the rule name. In the
Description field, type the rule description.

6.

At the Apply Rule To step of the wizard, click Add and select Infrastructure tree, Business View
or vCloud Director View. In the Select scope window, select check boxes next to containers to
which the rule must apply.

7.

At the VM Selection step of the wizard, choose By object name.

8.

At the Conditions step of the wizard, perform the following steps:

a.

Click Add Condition.

b.

From the Object name list, select the Equals condition.

c.

In the value field, type the '*_srv' query.

This will include in the data collection scope all VMs whose name ends with '_srv'.

9.

At the Summary step of the wizard, review rule configuration and click Finish.

How to Create an Exclusion Rule and Add VMs by Location

You can create a rule to exclude from the data collection scope VMs residing on a specific host:
1.

Open Veeam ONE Monitor.

2.

On the toolbar, click Options and select Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3.

In the Server Settings window, open the Monitored VMs tab.

4.

On the Monitored VMs tab, in the VM Monitoring Exclusion Rules section, click Create
New.

5.

At the Rule Name step of the Monitoring Rule wizard, type the rule name. In the
Description field, type the rule description.

6.

At the Apply Rule To step of the wizard, click Add and select Infrastructure tree. In the Select
scope window, select the check box next to the host that must be excluded from the data
collection scope.

7.

At the VM Selection step of the wizard, choose By infrastructure location.

8.

At the Summary step of the wizard, review rule configuration and click Finish.

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Configuring Notification Settings

When you open Veeam ONE Monitor console for the first time, you will be prompted to configure
notification settings in the Configuration Wizard.
Tip:

If you want to configure notification settings later, select the Skip email notifications
configuration check box in the Wizard.
To access the wizard later on, you can use the Notifications button on the toolbar. Alternatively, you
can configure notifications by changing server settings. To learn more, refer to section Veeam ONE
Monitor Server Settings of Veeam ONE Monitor User Guide.
To configure notification settings, take the following steps.

Step 1. Configure SMTP Server Settings

At the SMTP Server step of the wizard, configure SMTP server settings. Veeam ONE will use provided
SMTP server settings for notifications generated by both Veeam ONE Monitor and Veeam ONE
Reporter.
1.

In the SMTP server field, enter DNS name or IP address of the SMTP server that will be used
for sending email notifications. All Veeam ONE email notifications (including test messages),
automatically generated reports and dashboards will be sent by this SMTP server.
You can change the SMTP communication port if required. The default SMTP port is 25.

2.

In the From field, enter the email address of the notification sender.
This email address will be displayed in the From field of notifications.

3.

If your SMTP server requires authentication, select the User authentication check box and
specify authentication credentials in the Login and Password fields.

4.

For SMTP server with SSL support, select Enable SSL security to enable SSL data encryption.

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You can send out a test email to make sure that SMTP Server settings are configured correctly:
1.

Click Send test email.

2.

Enter an email address at which a test notification should be sent.

3.

Click OK.
A test email will be sent to the specified email address.

For more information alarm notification settings, refer to section Configuring Alarm Notification
Settings of the Veeam ONE Monitor User Guide.

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Step 2. Configure Email Notification Settings

At the Email Notifications step of the wizard, create a list of recipients to include in the default
notification group. For every recipient in the group, specify notification conditions.
The default notification group allows you to simplify the process of configuring alarm notification
settings. Instead of specifying notification recipients for every alarm, you can create a group of
recipients (for example, monitoring operators and administrators) and notify the whole group when
an alarm is triggered or when an alarm changes its status.
To add a recipient to the default notification group:
1.

In the Specify email notification recipient to add field, enter an email address of a recipient
and click Add.

2.

From the Notification Level list, choose the severity of notifications that the recipient will
receive:

Any state an email notification will be sent every time when an alarm status
changes to Error, Warning or Info.

Errors and warnings an email notification will be sent every time when an
alarm status changes to Error or Warning.

Errors only an email notification will be sent every time when an alarm status
changes to Error.

To remove a recipient from the list, select an email address in the list and click Remove.
To temporarily disable notifications for specific recipients, clear check boxes next to necessary email
addresses in the list.
Important! By default, all predefined alarms are configured to notify members of the default notification group
in accordance with the specified notification level. After you add recipients to the default notification
group, you might need to change alarm settings or adjust the default email notification frequency.
To learn how to specify alarm settings, see section Creating Alarms > Step 5. Specify Alarm Actions of
Veeam ONE Working with Alarms Guide.

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Step 3. Configure Email Frequency

At the Email Frequency step of the wizard, specify how often Veeam ONE Monitor should send email
notifications about alarms.
The frequency at which email notifications are sent is defined with the help of notification policies.
Veeam ONE Monitor offers two notification policies:

Mission Critical if this notification policy is used, Veeam ONE Monitor creates a new email
notification for every alarm. You get an instant email notification once a new alarm is
triggered, or once alarm status is changed.

Other if this notification policy is used, Veeam ONE Monitor sends out an email
notification about alarms once in a specific time interval (by default, once in 30 minutes). You
do not receive a separate email notification for every alarm. Instead, every 30 minutes you
receive one email notification about all alarms that were triggered or that changed their
status since the latest notification.

By default, the Mission Critical policy is applied to all objects in your virtual infrastructure, vCloud
Director infrastructure and all objects in your backup infrastructure. If necessary, you can apply
different notification policy settings to infrastructure objects or Business View groups:
1.

Remove effective notification policy settings for chosen infrastructure objects.

2.

Apply new notification policy settings to chosen infrastructure objects or Business View
groups.

For example, if you want to receive email notifications about problems in the backup environment
once within 30 minutes, you must first remove the Mission Critical policy settings for backup
infrastructure objects, and then apply the Other policy settings to backup infrastructure objects.

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Removing Effective Notification Policy Settings

Before applying new notification policy settings, you must remove the effective settings for the
chosen type of infrastructure objects:
1.

Select the necessary policy in the list and click Edit.

2.

In the Edit Email policy window, select the necessary type of infrastructure objects and click
Remove.

Applying Notification Policy Settings

To apply new notification policy settings to infrastructure objects or Business View groups:
1.

Select the necessary policy in the list and click Edit.

2.

In the Edit Email Policy window, click Add and choose one of the following options:

Infrastructure Tree browse the virtual infrastructure hierarchy and select check
boxes next to objects or infrastructure segments to which the policy settings
should apply.

Business View browse the Business View hierarchy and select check boxes next
to groups or infrastructure objects to which the policy settings should apply.

Data Protection View browse the backup infrastructure and select check boxes
next to infrastructure components to which the policy settings should apply.

vCloud Director View browse the vCloud infrastructure and select check boxes
next to infrastructure components to which the policy settings should apply.

3.

Click Add.

4.

[Only for policy 'Other'] In the Time interval to send summary email (minutes) field, specify
how often Veeam ONE Monitor must send out a summary email informing about triggered
alarms.

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5.

Tip:

Click OK.

You can also change the notification policy settings by adjusting server settings. To learn more, refer
to section Veeam ONE Monitor Server Settings of Veeam ONE Monitor User Guide.

Step 4. Configure SNMP Settings

At the SNMP Settings step of the wizard, specify trap notification settings that can be used for
sending notifications about alarms.
To specify SNMP receiver configuration settings:
1.

Click Add.

2.

Click Configure to open the SNMP receiver configuration window.

3.

In the Receiver field, specify DNS name or IP address of the SNMP receiver.

4.

In the Port field, specify the port number to be used.

The default SNMP port is 162.

5.

In the Community String field, enter the community identifier.

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6.

Click OK to apply the specified settings.

7.

In the list of SNMP receivers, choose the version of the SNMP protocol to be used.

To add a new receiver to the list, click Add and perform steps 2-7 described above.
Note that after you configure notification settings, you must configure SNMP service properties on the
trap recipients computers:
1.

Install a standard Microsoft SNMP agent from the Windows distribution.

2.

From the Start menu, select Control Panel > Administrative Tools > Services.

3.

Double-click SNMP Service to open the SNMP Service Properties window.

4.

Click the Traps tab.

5.

Add the public string to the Community name list and the host name to the Trap
destinations list.

6.

Click the Security tab.

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7.

Make sure the Send authentication trap option is selected.

8.

Add the public string to the Accepted community names list.

9.

Select the Accept SNMP packets from any hosts option.

10. Click Apply and then OK to accept changes.

Note:

By default, Veeam ONE alarms are not configured to send SNMP traps when the alarm state changes.
To enable SNMP traps for an alarm, you should change alarm action settings. For details, see section
Creating Alarms > Step 5. Specify Alarm Actions of Veeam ONE Working with Alarms Guide.

Step 5. Review Summary

Review configured notification settings and click Finish.

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UPGRADING TO VEEAM ONE 9.0

Upgrade to version 9.0 is supported from Veeam ONE version 7.0 and 8.0.
To upgrade to Veeam ONE 9.0, follow these steps.

Step 1. Obtain the Installation File

The Veeam ONE product installation file is available at www.veeam.com/downloads.html.

Step 2. Insert Disk or Mount an Image File

Burn the downloaded *.iso image file to a blank CD/DVD or mount the installation image using disk
image emulation software. If Veeam ONE runs on a virtual machine, use built-in tools of the
virtualization management software to mount the installation image to the virtual machine.

Step 3. Launch the Splash Window

After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with
Veeam ONE installation options:

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If Autorun is not available or disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you
can right-click the new disk in My Computer and select Execute Veeam ONE Autorun, or simply
double-click the new disk to launch the splash screen.

Note:

The installer will verify what version of .NET Framework is currently present on the machine. If the
required version 4 or later is not found, the installer will prompt to automatically install .NET
Framework software which is bundled into Veeam ONE installer package. After the completion of
.NET Framework installation, Veeam ONE upgrade will proceed.

Step 4. Start Veeam ONE Setup Wizard

To launch the Veeam ONE Setup wizard, click Veeam ONE Server on the splash window. On the
welcome step of the wizard, click Next.

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Step 5. Accept the License Agreement

At the License Agreement step of the wizard, read and accept the license agreement. If you select I
do not accept the terms in the license agreement, you will not be able to continue the upgrade.

Step 6. Review Components to Upgrade

Veeam ONE Setup wizard will automatically detect components of the previous version installed on
the machine. At the Upgrade step of the wizard, review the components to upgrade and click Next.

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Step 7 Provide a License File

At the Provide License step of the wizard, provide a license file for Veeam ONE v8. Select Full
functionality mode and point to the location of the license file using the Browse button.

Note:

You can continue without providing a license. However, in this case the product will work in the
limited functionality mode (also called the free mode) for a period of three months. To find out
what functionality you are missing out on with the free mode, click the See free mode limitations
link.

Step 8. Perform System Configuration Check

Before proceeding with the installation, the installer will perform system configuration check to
determine if all prerequisite software is available on the machine. To learn what software is required
for Veeam ONE installation, see System Requirements.
If some of the required software components are missing, the setup wizard will offer you to install the
missing software automatically.

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To install and enable the missing software components automatically, click the Install button.

You can cancel automatic software installation in this case, you will have to install and enable the
missing software components manually (otherwise, you will not be able to proceed to the next step of
the setup wizard). After you install and enable all required software components, click Re-run to
repeat the system configuration check.

Step 9. Specify Account Credentials

At the Service Account Credentials step of the wizard, enter credentials of the account under which
the Veeam ONE Service runs.
The account must be a member of the Local Administrators group and have System Administrator
rights on the SQL Server where the Veeam ONE database resides. The user name should be specified
in the DOMAIN\USERNAME format.

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Step 10. Choose SQL Server

At the SQL Server Instance step of the wizard, specify a SQL Server instance that hosts the Veeam
ONE database.
The SQL Server and database name must be populated automatically. If required, you can change the
database connection settings:
1.

Select the Use existing instance of SQL Server option and choose the SQL Server instance
that hosts the database.

2.

In the Database name field, enter the name of the database.

3.

Provide valid credentials for the account that will be used by Veeam ONE components to
access the SQL Server database.
You can enter credentials explicitly or use Windows authentication to connect to the SQL
Server. Note that the account must have System Administrator rights on the selected SQL
Server instance.

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Step 11. Choose Installation Type

At the Installation Type step of the wizard, choose deployment configuration for your infrastructure.

Typical option is recommended for small to medium environments up to 100 hosts and 1500
VMs

Advanced Scalability option is recommended for large environments with more than 100
hosts and 1500 VMs

Installation type is defined by a set of configuration parameters that determine Veeam ONE behavior
in a number of areas. Choosing an appropriate installation type allows you to optimize monitoring
and reporting performance and improve user experience in Veeam ONE. To learn the difference
between the installation types, see www.veeam.com/kb2017.

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Step 12. Begin Upgrade

At the Ready to Install step of the wizard, click Install to begin the upgrade process.

If you installed Veeam ONE using the advanced installation, repeat this upgrade procedure on every
machine where the Veeam ONE components are installed.

Step 13. Apply Available Patches

We recommend that you periodically check for Veeam ONE patches and updates and apply them as
available. You can download product patches at www.veeam.com/patches.html.

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UPGRADING VEEAM ONE MONITOR CLIENT

If you have additionally installed several standalone instances of Veeam ONE Monitor Client, you need
to upgrade them as well. The upgrade procedure is identical to Veeam ONE Monitor Client installation.
For details, see section Installing Veeam ONE Monitor Client.

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UNINSTALLING VEEAM ONE

To uninstall Veeam ONE, open the Start menu, go to Control Panel > Add or Remove Programs,
choose Veeam ONE components you want to uninstall and click Remove.

If you installed Veeam ONE using the advanced installation, repeat this procedure on every machine
where the Veeam ONE components are installed.
The SQL Server instance installed and used by Veeam ONE is not removed during the uninstall of
Veeam ONE. It needs to be removed separately using the standard Add or Remove Programs feature
in Control Panel. Veeam ONE database and its data is retained until you manually remove the
database or uninstall the SQL Server instance.

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APPENDIX A. CREATING VEEAM ONE

DATABASE WITH A SQL SCRIPT
In some circumstances, it might be undesired to create the Veeam ONE database automatically, using
the Veeam ONE Setup wizard. For example, Veeam ONE components and the SQL Server can be
hosted on different systems, and you do not have sufficient permissions on the SQL Server to create
the database. In this case, you can use a SQL script to create the Veeam ONE database on a SQL Server.
The script is included with the Veeam ONE installation image.
To create the Veeam ONE database with the SQL script, perform the steps described below. Note that
the database must be created before you start installation of Veeam ONE components.

Step 1. Locate the SQL Script

Download the Veeam ONE installation image and burn it to a blank CD/DVD or mount the image
using disk image emulation software. If you are working with a virtual machine, use built-in tools of
the virtualization management software to mount the installation image to the virtual machine.
In Windows Explorer, right-click the drive with the image, select Open and go to the <CD
Drive>\Addins\SQLScript directory. Copy the VeeamONE.sql file to the location from which it can be
accessed or run.

Step 2. Create the Veeam ONE Database

Connect to the necessary SQL Server with Microsoft SQL Server Management Studio and create a new
database (for example, VeeamOne).

Step 3. Run the SQL Script against the Veeam ONE Database
Execute the VeeamONE.sql script against the Veeam ONE database in Microsoft SQL Server
Management Studio.
Alternatively, you can execute the script using the sqlcmd utility. In the command prompt, run the
command of the following form:
sqlcmd -S localhost\VEEAMSQL2008R2 -d VeeamOne -E -i
E:\Addins\SQLScript\VeeamOne.sql

The following command-line options are used to run the script:

Option

Description

-S

Specifies the SQL Server instance to which sqlcmd connects.

-d

Specifies the name of the database against which the script is executed.

-E

Instructs sqlcmd to connect to the SQL Server Database Engine using Windows Integrated
Security.

-i

Specifies the full path to the script file for execution.

Step 4. Grant Database Permissions

Create a SQL Server account with the DB Owner permissions, or grant DB Owner permissions to an
existing SQL Server account. The account will be used by Veeam ONE components to access the SQL
Server database.

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