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HT800 ServiceCodesDiagnostics

This document provides an owner's manual for a dehumidifier. It includes information about operation, service codes, diagnosing issues using service codes, and troubleshooting potential problems.

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John Juquen
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© © All Rights Reserved
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0% found this document useful (0 votes)
8K views28 pages

HT800 ServiceCodesDiagnostics

This document provides an owner's manual for a dehumidifier. It includes information about operation, service codes, diagnosing issues using service codes, and troubleshooting potential problems.

Uploaded by

John Juquen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 28

DS/DSV/RS 010-080 Series Dehumidifier

Owners Manual

Operation
In the event of a failure,

Service Codes
SERVICE

will flash. Press

SERVICE

to view the alarm code.

After the cause of the alarm has been corrected, press and hold

SERVICE

for 5

seconds to clear the alarm code. If the cause of the alarm disappears, SERVICE
will go OFF, but the alarm code remains in memory, and may be viewed by
pressing

SERVICE

HT800 C ON TR OLLER
ENERG Y RECYC LING D EHUMIDIFIER

DEHUMIDIFY

POOL HEAT

INDO OR

VEN TILATIO N

SPA H EAT

HUMIDITY

CO OL

A UX. HEAT

POOL

SYSTEM ON

SER VICE

SPA

SYSTEM
ON/OFF

SERVICE

OU TDOOR

AIR FLOW

DISPLAY

Service Codes, HT800


1 = Communication fault
2* = Filter blocked
3* = High pressure fault (3rd time
in succession)
4* = Low pressure fault (3rd time
in succession)
5* = High pressure fault (Switch open)
6* = Low pressure fault (Switch open)
7* = Pool water temperature over
120F
8* = Spa water temperature over
120F
9* = Chilled air temperature over 60F
for more than 5 minutes
10* = Chilled air temperature below
35F for more than 3 minutes
11 = Pool water pressure fault
12 = Spa water pressure fault
13 = A/C water pressure fault
14 = Outdoor air temperature sensor
fault
15 = Inlet spa water temperature
sensor fault
16 = Outlet spa water temperature
sensor fault
17 = Inlet pool water temperature
sensor fault
18 = Outlet pool water temperature
sensor fault
19 = Supply air temperature sensor
fault
20 = Evaporator air temperature
sensor fault
21 = Return air temperature sensor
fault
22 = Humidity sensor fault
23 = HT800 temperature sensor fault
24 = System OFF more than 10
minutes
25 (Rev 12) = Pool Water
Heating is disabled on loss of pool
water flow. Unit operates on all
other modes.
26 (Rev. 12) = Whirlpool Water
Heating is disabled on loss of
whirlpool water flow. Unit operates
on all other modes.
27 (Rev.12) = Defective HT800
Controller- Emergency Sequence:
When the Emergency Jumper
between terminals 44 & 45 of the
I/O board is disconnected, a 48hour emergency cycle begins.

After 30 seconds the HT800


relinquishes control to the I/O
board and can be removed. The
fan is ON, the unit runs in dehumidification for 52 minutes,
followed by 20 minutes OFF. High
pressure, low pressure, and
outlet water temperature limits
remain in effect. The green I/O
board LED blinks to show:
1 blink - high pressure failure
2 blinks - low pressure failure
4 blinks - pool water too hot or
bad sensor
8 blinks - spa water too hot or
bad sensor
28 (Rev. 12) = Defective Humidity
Sensor, Emergency Sequence:
Unit runs in 48 hour emergency
dehumidification mode. ON for
52 minutes, followed by 20
minutes OFF. Other modes are
normal. Automatic reset.
30
40
41
42

Check sum error


Room temperature set point out of range
Humidity set point out of range
Pool water temperature set point out of
range
43 Spa water temperature set point out of
range
44 Ventilation chageover temperature set
point out of range
45 System mode out of range
81 = Compressor operates in
space heating mode
82 = If the RH is above 60%, override
operating mode
After a power failure
After a system shutdown and
power up
After an alarm has been
cleared
Pool heating mode is forced for
a preset time (refer to Pi table)
83 (Rev. 12) = Minimum Compressor
Run Time: Compressor has 20
minute minimum run time. This
can be bypassed by pressing the
SERVICE and the UP key at the
same time.

90 = High pressure (momentary)


1st or 2nd trip
91 = Low pressure (momentary)
1st or 2nd trip
92 = 15 minutes delay (Switch
remade) after a momentary high
pressure
93 = 15 minutes (Switch remade)
delay after a momentary low
pressure
94 = 3 minutes compressor anticycling delay
95 = System OFF less than 10
minutes.
96 = No demand (will show demand if
auxiliary pool heater is on)**
97 = Ventilation (low outdoor
temperature)
00 = Compressor will start
*Compressor stops with these faults. Must be
reset after fault is repaired. Press and hold
SYSTEM ON/OFF key for 5 seconds to
switch OFF, then press and hold same key
for 5 seconds to switch back ON. Press
and hold SERVICE key for 5 seconds after
repair to erase last fault code.
** Display will show pool heating (LED) is on
even though compressor is not on; during
periods of low relative humidity and pool heat
demand.
Revision 12 HT-800 Controllers
The WaterSmart feature, which allows
operation in modes other than water heating
when water flow has been lost has been
added
An emergency mode which does not
require the HT800 thermostat has been
added.
An emergency mode which does not
require a humidity sensor has been added.
Addition of a minimum compressor run time
of 20 minutes has been added.

Data subject to change without notice.


84

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller
SYMPTOM

Operation

POSSIBLE CAUSE

CHECKS & ACTION

Code #1
Communication fault

1.

Broken or loose wire between HT-800


controller and I/O board

If HT-800 is remote mounted: Remove


controller and mount it on unit.
Remove remote wires on terminals 1, 2
& 3.

Repair any damaged or loose wires.

2.

Corrosion at the HT-800 connector


pins or I/O board screw terminals (#1,
2, 3)

Clean pins , terminals and wires.

3.

Defective I/O board

LED on I/O board is not flashing

Remove HT-800 controller and check


the following voltages:
5VDC b/n terminals 1 & 3;
0VDC b/n terminals 1 & 2.
Replace I/O board.

4.

Defective HT-800 controller

If voltages on I/O board are O.K., then

LED on I/O board is on 20 seconds and


off 30 seconds.
Replace HT-800 controller.

Code #2
Filter blocked

Code #3
High pressure (3rd
time in 15 minutes)

1.

Blocked air filter

Replace filter with same type and


size. If code 2 persists see Code 6
(sensor out of calibration)

2.

Broken fan belt

Replace belt with same type and


size.

3.

Improper fan belt tension

Adjust tension and align pulleys.

4.

Reverse fan rotation (3 phase units


only)

Reverse two power wires on fan contactor.

5.

Severe restriction in duct work

Check ductwork for location of


restriction and remove.

6.

Sensor out of calibration

See configuration and calibration


page of owners manual for airflow
sensor calibration (Fc)

1.

High return air temperature

Check CSA/ETL label for unit design


temperatures.

Adjust set points accordingly.

Data subject to change without notice.


Dectron, Inc.

May 2005

85

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Diagnostics - Controller

SYMPTOM

POSSIBLE CAUSE

Code #3
High pressure (3rd time
in 15 minutes)
... continuation

Owners Manual
CHECKS & ACTION

1.

High return air temperature


...continuation

This is indicative of a triac failure in the


ON position on the HT-800 I/O board.
Press the system on/off key until system on LED is out. Check the air temperature differential to make sure heating
has shut off. Wait 1 minute. Turn system back on, making sure there is no
heating demand. If the heating comes
back on, the the triac in the board is
defective and the board must be
replaced. If the heat stays off, then the
current draw of the heating relay coil is
greater than 1 amp and is overloading
the triac. An isolating relay must then be
installed to operate the heating relay
indirectly.

2.

Dirty reheat coil

Check for proper air filters on return air and


on outdoor air intake.

Clean coil and replace any missing filters.

High concentration of chemicals, chemicals


stored in mechanical room, large fluctuations in pool water chemistry

Insure proper precautions are taken to


protect unit from corrosion due to pool
chemicals.

Return air grille too close to whirlpool

Due to the nature of whirlpools, (i.e., hot


and very active), it is virtually impossible
to maintain a proper water balance.
These types of pools do not maintain an
effective e chlorine level for very long.
As a result the formation of chloramines
(a corrosive gas given off when chlorine
levels are too low) occurs rapidly and frequently. The concentrated chloramines
above the whirlpool are then drawn
directly into the DRY-O-TRON where
they attack the aluminum fins of the coil.
Evaporated body oils are also present in
the hot air above a whirlpool. These oils
will collect on the inside of the return
duct as well as on filters and coils, resulting in a sticky coating. It is for these reasons that the return air grill should be
located as far as possible from the
whirlpool.

T across evaporator coil must be between


30F and 35F.

Adjust variable pulley accordingly.

3.

4.

Corroded fins on reheat coil

Low air flow

Data subject to change without notice.


86

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller
SYMPTOM

POSSIBLE CAUSE
5.

Code #3

Operation

Low water flow

High pressure (3rd time in


15 minutes)
... continuation

6.

Refrigerant overcharge

CHECKS & ACTION

Check water-pressure switch


adjustment.

Adjust water-pressure switch. See StartupPre-Startup Adjustments - Adjust Water


Flow Rate.

Check circulating pump for DRY-O-TRON.

The main filter pump is usually sized for


pool water filtration and sanitation. If there
is any doubt that the main filter pump cannot develop the total head to assure the
flow requirement or if the DRY-O-TRON is
installed more than 8 feet high with respect
to the pool water surface, a separate circulating pump for the DRY-O-TRON is
required. Refer to the Owners Manual for
flow requirement.

Check CSA/ETL label for proper charge.

Verify the charge of units with air-cooled


air conditioning. This check is best performed in cold weather.
1.
Jumper the contact for the outdoor
air-cooled condenser fans. (Make
sure all fans are running.)
2.
Force the compressor to run in either
pool heating or dehumidification
modes. (A/C must not be allowed to
operate.
3.
Allow the unit to run in this fashion
for approximately 2 hours. (This will
force the outdoor condenser to flood
with liquid refrigerant.)
4.
Remove gas until bubbles appear in
the sightglass.
5.
Recharge unit until sightglass is
clear.

All other units, remove R-22 until bubbles


appear in sight glass, then recharge to
clear sight glass in all modes of operation.

Data subject to change without notice.


Dectron, Inc.

May 2005

87

DS/DSV/RS 010-080 Series Dehumidifier


Owners Manual
Operation
Diagnostics - Controller
SYMPTOM
Code #3

POSSIBLE CAUSE
7.

Jammed 3-way valve

High pressure (3rd time in


15 minutes)
... continuation

CHECKS & ACTION


dVerify that the three-way valve may be
jammed:
1. Force the suspect valve to operate and
check for changes in operating temperatures and pressures. If no changes occur,
then the valve is completely jammed and
must be replaced.
2. If the unit runs fine in pool heating and/or
A/C, trips on high pressure in dehumidification mode, and also runs with higher than
normal pressures in A/C alone, then
the pool heating three-way valve is
not shifting completely out of pool
heat. (This is assuming that no other
cause for a high pressure trip can be
found.
3. If the unit runs well in pool heating and A/C,
trips on high pressure in dehumidification,
and runs higher than normal pressures in
pool heat alone, then the A/C three-way
valve is not shifting completely out of
air conditioning.
dReplace the defective valve.

8.

ORI-6 valve (water heating


intensity) setting too high

Unit cools air while in pool heating.

Turn valve adjustment counter clockwise


until spindle is flush with housing. Turn valve
clockwise approximately 7.5 turns. While in
pool heating, supply-air temperature should
be the same as return air temperature 2F.
(Fine tune valve
accordingly).

Data subject to change without notice.


88

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller
SYMPTOM
Code #3

POSSIBLE CAUSE

Check outdoor condenser line length one way,


as well as line sizes and check to make sure
they do not exceed the indicated maxima on
the CSA/ETL label.

Contact the factory if the line length or size


is greater than that specified.

Verify all ball valves are open.

Open all valves.

11. Outdoor condenser dirty (Unit trips in


A/C only)

Inspect outdoor coil.

Clean coil as necessary.

12. Outdoor condenser fans not running


(Unit trips in A/C only)

Check that condenser has power.

Apply power to outdoor condenser, provided it has not been disconnected for service.

Check dry contact on HT-800 I/O board (terminal 40-41) while in Cooling mode.

If contact is open, replace I/O board.

Check control wiring for outdoor condenser.

Repair any missing or damaged wiring.

Check outdoor condenser fan contactor.

Replace any defective or worn parts.

Check outdoor condenser fan motors.

Replace any defective motors.

Check if 3-way valve remains energized when


A/C call is satisfied.

Replace HT-800 I/O board if necessary.

Switch opens at less than rated pressure.

Replace any defective switches.

Check CSA/ETL label for design temperatures.

Adjust set points accordingly. For air temperatures below 76F the bypass damper
should be closed (if so equipped).

Check auxiliary air-heating system for proper


operation.

Repair air-heating system if necessary.

In heating mode, check auxiliary air heat output on HT-800 I/O board with incandescent
test light. (Do not use ohm meter).

If output is OPEN replace I/O board.

10.

Undersized receiver (Unit trips in


summer only)

Closed ball valve(s)

13. Triac for A/C three-way valve has


failed ON.

14. Defective high-pressure switch

1.
Low pressure
(3rd time in 15 minutes)

CHECKS & ACTION

9.
High pressure (3rd time
in 15 minutes)
... continuation

Code #4

Operation

Low return-air temperature

Data subject to change without notice.


Dectron, Inc.

May 2005

89

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Diagnostics - Controller

SYMPTOM

POSSIBLE CAUSE
2.

Code #4

Owners Manual

Return air too dry (Below 40%R.H.)

Low pressure
(3rd time in 15 minutes)
...continuation

3.

4.

5.

6.

7.

8.

Low refrigerant charge (low pressure


failure may only occur in winter)

Low air flow

Blocked liquid line filter/drier

Closed liquid-line ball valve


(If so equipped)

Closed suction-line rotolock valve


(If so equipped)

ORI-6 valve (water heating intensity)


setting too high

CHECKS & ACTION

Check CSA/ETL label for design humidity.

Adjust set point accordingly.

Check volume of any unit mounted outdoor air intake. (Max. allowable is 15% of
total flow unless unit is specifically
designed for a greater amount.)

Adjust outdoor-air intake


accordingly.

Check system for leaks.

Repair any leaks.

volume

Check sight glass for bubbles.

Charge to clear sight glass in all


modes. Note: For units with A/C,
charge will have to be verified during
winter when outdoor condenser is
flooded.
Check for blocked air filters.

Replace with same type and size.

Check for slipping or broken fan belt.

Adjust tension or replace with same


size and type.

Check for duct restriction.

Remove restriction.

If bubbles are visible in sight glass,


measure liquid temperature on either side
of filter/drier. A drop of more than 2 is
unacceptable.

Replace liquid line filter/drier.

Check that all ball valves are fully open.

Open any closed or partially closed


valves.

Check on suction side of compressor.

Open valve fully.

Unit appears to be fully charged but continues to cut out on low pressure.

Turn valve adjustment counter- clockwise until spindle is flush with housing. Turn valve clockwise approximately 71/2 turns. While in pool heating
mode, supply-air temperature should
be the same as return-air temperature
2F. (Fine tune valve accordingly)

Data subject to change without notice.


90

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller
SYMPTOM

Operation

POSSIBLE CAUSE

CHECKS & ACTION

Code #4
Low pressure
(3rd time in 15 minutes)
...continuation

9.

Defective low-pressure switch

10. Defective power head on thermalexpansion valve

Code #5
High pressure

1.

2.

Defective high-pressure switch

Broken or loose wire from highpressure switch

Switch opens at higher than rated pressure (25 psi).

Replace defective switch.

Place sensing bulb in cold water, and then


warm it up in your hands. A rapid suctionline temperature change should occur. If
not, valve is defective.

Replace valve.

Switch is open, unit does not start.

Replace
switch.

Check switch wiring.

Replace any damaged wires with the


same gauge and color.

Check system pressure at lowpressure access valve port. Pressure


must be greater than 80 psi. in order for
the switch to reset once a low pressure
has occurred.

If pressure is less than 80psi, and


switch is still open, unit has a leak
which must be located and repaired.

Switch is open even though system pressure is above 80 psi.

Replace defective switch.

Check switch wiring.

Replace any broken wires with the


same gauge and color.

Verify that all pumps are running and balancing valves are set correctly.

Make any necessary adjustments.

Also see Code #3.

defective

high-pressure

Code #6
Low pressure

1.

2.

3.

Low or no refrigerant in unit

Defective low-pressure switch


(remains open at all times)

Broken or loose wire from lowpressure switch

Also see Code #4.

1.

Code #7

Low water flow

Pool water exit


temperature over 120F

Data subject to change without notice.


Dectron, Inc.

May 2005

91

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Diagnostics - Controller

SYMPTOM
Code #7
Pool-water exit temperature
over 120F ...continuation

POSSIBLE CAUSE
2.

3.

4.

Code #8

Owners Manual

Sensor out of calibration

CHECKS & ACTION

Verify that water temperature leaving DRY-OTRON is really over 120F.

If water is not over 120, compare actual


temp. with that displayed on HT-800. If the
difference is less than 10F re-calibrate
sensor. See configuration and calibration
page of owners manual for leaving pool
water sensor calibration. (Cc register)

Move sensor further away from


refrigerant line. (Move sensor outside unit
enclosure if necessary).

Verify that water temperature leaving DRY-OTRON is really over 120F.

If water is not over 120, compare actual


temp. with that displayed on HT-800. If the
difference is greater than 10F replace
sensor.

See Code #7.

Sensor located too close to refrigerant hot-gas line

Defective sensor

1.

See Code #7.

See configuration and calibration page of


owners manual for leaving spa water sensor calibration.

1.

Evaporator bypass damper is closed


with return-air temperature over 76F.

Open damper.

2.

Low refrigerant charge

Check sight glass for bubbles.

Repair any leaks, then charge unit to clear


sight glass in all modes. Verify the charge
of units with air-cooled air conditioning.
This check is best performed in cold
weather.
1.
Jumper the contact for the outdoor
air-cooled condenser fans. (Make
sure all fans are running.)
2.
Force the compressor to run in either
pool heating or dehumidification
modes. (A/C must not be allowed to
operate.
3.
Allow the unit to run in this fashion
for approximately 2 hours. (This will
force the outdoor condenser to flood
with liquid refrigerant.)
4.
Remove gas until bubbles appear in
the sightglass.
5.
Recharge unit until sightglass is
clear.

Spa water over 120F

Code #9
High limit evaporator.
(Over 80F for 5 minutes)

Data subject to change without notice.


92

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller
SYMPTOM

Operation

POSSIBLE CAUSE

CHECKS & ACTION

Code #9
High limit evaporator.
(Over 80F for 5 minutes)

3.

Improperly adjusted or defective hotgas bypass valve (units with A/C


only)

Check to see if line from hot gas bypass valve


to distributor is hot.

dVerify that the three-way valve may be


jammed:
1. Force the suspect valve to operate and
check for changes in operating
temperatures and pressures. If no
changes occur, then the valve is completely jammed and must be replaced.
2. If the unit runs fine in pool heating
and/or A/C, trips on high pressure in
dehumidification mode, and also runs
with higher than normal pressures in A/C
alone, then the pool heating three-way
valve is not shifting completely out of
pool heat. (This is assuming that no
other cause for a high pressure trip can
be found.
3. If the unit runs well in pool heating and
A/C, trips on high pressure in dehumidifica tion, and runs higher than normal
pressures in pool heat alone, then the
A/C three-way valve is not shifting
completely out of air conditioning.
dReplace the defective valve.

4.

6.

Excessive air flow

Excessive load

Improper return-air duct connection at


unit (e.g., 90 elbow very close to
the unit)
Uneven air distribution across the
evaporator and bypass damper prevents normal air cooling.

Check temperature differential across evaporator. It should be 30 - 35F @ 80 - 85F,


50% R/H.

Adjust motor pulley accordingly.

Room temperature is over 90F / 80% R/H.

To keep the unit running, temporarily


remove wires 11 & 12 from the I/O board
terminals 11 & 12. Connect a 10k n12k
W resistor between terminals 11 & 12.
Return wiring to normal as soon as conditions return to normal

Correct improper duct. See Installation


section of this manual for proper duct
design.

Data subject to change without notice.


Dectron, Inc.

May 2005

93

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Owners Manual

Diagnostics - Controller

SYMPTOM

POSSIBLE CAUSE

CHECKS & ACTION

Code #9
High-limit evaporator. (Over
80F for 5 minutes)
...continuation

Place sensing bulb in cold water, and then


warm it up in your hands. A rapid suction
line pressure change should occur. If not,
power head is defective.

Replace power head if possible. If not,


replace valve. Contact Dectron or a
Dectron-certified technician.

See Sensor Calibration.


Contact
Dectron or a Dectron-certified technician.

9. Defective chilled-air temperature


sensor

Order a new sensor. To keep the unit running, temporarily remove wires 11 & 12
from the I/O board terminals 11 & 12.
Connect a 10k 12k
W resistor
between terminals 11 & 12. Replace the
sensor as soon as possible.

1.

Check temperature differential across


evaporator. It should be 30 - 35F @
80 - 85F, 50% R/H.

Adjust motor pulley accordingly.

Room temperature below 75F and/or


below 40% R/H.

Adjust room set points per the CSA/ETL


label.

7.

8.

Defective power head on thermal


expansion valve

Sensor out of calibration

Code #10
Low limit evaporator. (Below
20F for 3 minutes)

2.

Insufficient air flow

Insufficient load

3.

Improper return-air duct connection at


unit, e.g., 90 elbow very close to the
unit.
Uneven air distribution across the
evaporator and bypass damper prevents normal air cooling.

Correct improper duct. See Installation


section of this manual for proper duct
design.

4.

Chilled-air sensor out of calibration

See Operation - Sensor Calibration.

5.

Chilled-air sensor defective

Order a new sensor. To keep the unit running, temporarily remove wires 11 & 12
from the I/O board terminals 11 & 12.
Connect a 10k 12k
W resistor
between terminals 11 & 12. Replace the
sensor as soon as possible.

Data subject to change without notice.


94

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller
SYMPTOM
Code #11
Pool waterpressure fault
(transient on
Revision 12 HT800)

POSSIBLE CAUSE
1.

2.

Code #12
Spa low water-pressure
fault
(transient on
Revision 12 HT800)

1.

2.

Code #13
A/C water-pressure fault
(Units with water cooled
A/C only)

Operation

1.

2.

Low pool water flow

Defective or wrongly adjusted waterpressure switch

Low spa water flow

Defective or wrongly adjusted water


pressure switch

Low A/C water flow

Defective or wrongly adjusted water


pressure switch

CHECKS & ACTION

Check pool pumps and balancing valves


for proper adjustment.

Re-establish proper water flow as soon


as possible.

Make sure switch closes when adequate


water flow is present.

See Startup - Adjust Water Flow Rate.

Check spa pumps and balancing valves for


proper adjustment.

Re-establish proper water flow as soon


as possible.

Make sure switch closes when adequate


water flow is present.

See Startup - Adjust Water Flow Rate.

Check pumps and balancing valves for


proper adjustment.

Re-establish proper water flow as soon


as possible.

Make sure switch closes when adequate


water flow is present.

See Startup - Adjust Water Flow Rate.

Data subject to change without notice.


Dectron, Inc.

May 2005

95

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Diagnostics - Controller

SYMPTOM

POSSIBLE CAUSE

Codes #14
outdoor temperature
sensor fault

4.3
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0
-40 -30 -20 -10

Owners Manual

10

20

30

40

1.

Sensor wires broken or shorted to


ground

2.

Defective sensor

3.

Defective I/O board

50

60

70

80

90 100 110 120

CHECKS & ACTION

Measure the true temperature at the


suspected sensor with a known
accurate thermometer.

Measure DC voltage between sensor


terminals on I/O board (Note A, this
page).

Compare the voltage and the true


temperature using the upper chart at
left. If the voltage agrees with the
true temperature, replace I/O board.
If the voltage and true temperature
do not agree, proceed to next step.

Disconnect electrical power from the


unit.

Remove the wires for the suspected


sensor from the I/O board terminals
(see unit wiring diagram).

Measure the resistance of the sensor circuit (Note B, this page).

Compare the resistance and the true


temperature using the lower chart at
left. If the resistance agrees with the
true temperature, consult Dectron. If
the resistance and true temperature
do not agree, proceed to next step.

Disconnect the sensor from the


extension wires.

Measure the resistance of the


sensor.

Compare the resistance and the true


temperature using the lower chart at
left. If the resistance agrees with the
true temperature, repair or replace
the wires connecting the sensor to
the I/O board. If the resistance and
true temperature do not agree,
replace the sensor.

See Sensor Calibration.

TEMPERATURE F

160000
140000
120000
100000
80000
60000
40000
20000
0
-40 -30 -20 -10

10

20

30

40

50

60

70

80

90 100 110 120

TEMPERATURE F
Change-over set point: Above 70F the optional air conditioning is on.
Below 70F the ventilation is on.
Notes:
A. When measuring the sensor voltage, put the negative (black) voltmeter probe on terminal 26 of the I/O board. Refer to the unit wiring
diagram for appropriate terminal numbers.
B. Disconnect sensor from I/O board before measuring sensor resistance.

Data subject to change without notice.


96

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Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller
SYMPTOM

Operation

POSSIBLE CAUSE

Codes #15 through 21


faults of temperature sensors
15. spa water inlet
16. spa water outlet
17. pool water inlet
18. pool water outlet
19. supply air
20. evaporator leaving air
21. return air

1.

Sensor wires broken or shorted to


ground

2.

Defective sensor

3.

Defective I/O board

CHECKS & ACTION

Measure the true temperature at the


suspected sensor with a known
accurate thermometer.

Measure DC voltage between sensor


terminals on I/O board (Note A).

Compare the voltage and the true


temperature using the upper chart at
left. If the voltage agrees with the
true temperature, replace I/O board.
If the voltage and true temperature
do not agree, proceed to next step.

Disconnect electrical power from the


unit.

Remove the wires for the suspected


sensor from the I/O board terminals
(see unit wiring diagram).

Measure the resistance of the sensor circuit (Note B).

Compare the resistance and the true


temperature using the lower chart at
left. If the resistance agrees with the
true temperature, consult Dectron. If
the resistance and true temperature
do not agree, proceed to next step.

Disconnect the sensor from the


extension wires.

Measure the resistance of the


sensor.

Compare the resistance and the true


temperature using the lower chart at
left. If the resistance agrees with the
true temperature, repair or replace
the wires connecting the sensor to
the I/O board. If the resistance and
true temperature do not agree,
replace the sensor.

See Sensor Calibration.

4.3
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0
10

20

30

40

50

60

70

80

90

100

110

120

TEMPERATURE F

30000
25000
20000
15000
10000
5000
0
10

20

30

40

50

60

70

80

90

100

110

120

TEMPERATURE F
Notes:
A. When measuring the sensor voltage, put the negative (black) volt
meter probe on terminal 26 of the I/O board. Refer to the unit wiring
diagram for appropriate terminal numbers.
B. Disconnect sensor from I/O board before measuring sensor resistance.

Data subject to change without notice.


Dectron, Inc.

May 2005

97

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Diagnostics - Controller

SYMPTOM
Code #22
Humidity sensor fault

POSSIBLE CAUSE

CHECKS & ACTION

1.

Sensor is reading outside its design


parameters.

Disconnect wires #4, #5 & #6 on the I/O


board. Look for 5 Vdc 0.25 between #4 &
#5. If voltage is not OK replace I/O board. If
voltage is OK and Code 22 persists,
replace sensor.

2.

High load.

Room RH over 90% may cause an erroneous


sensor fault due to sensor calibration variations at the extreme of the scale.

Temporarily re-calibrate sensor to read


less than 100%. This will allow unit to run
until load is reduced. See configuration
and calibration page of owners manual for
humidity sensor calibration. (Hc register)

Disconnect the air-flow sensor.

Remove the wire from the No. 3 terminal of


the airflow sensor, and connect it to the
No. 1 terminal of the humidity sensor.

Reduce the oi code in the HT800 configuration register by 2. See Startup - Set
Airflow Sensor.

If the service light stops flashing, replace


the air-flow sensor, replace the wire from
No.1 terminal on humidity sensor to No. 3
terminal on airflow sensor, set oi configuration register to its original value.

See Sensor Calibration.

Change CF code to read return-air sensor.

Replace HT-800 controller.

3.

Code #23
HT-800 temperature
sensor fault

Owners Manual

1.

Defective air-flow sensor

Sensor located inside the HT-800 controller is reading outside its design
parameters.

Data subject to change without notice.


98

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller
SYMPTOM

POSSIBLE CAUSE

Code #24
System OFF more than
10 minutes

Code #25
Rev. 12 Pool Water
Heating Disabled,
other modes operate

1.

2.

Code #26
Rev. 12 Spa Water
Heating disabled,
other modes operate

1.

2.

Code #27
Rev. 12 Defective
HT800 Controller Emergency Sequence

Operation

Low pool water flow

Defective or misadjusted water pressure switch

Low spa water flow

Defective or misadjusted water pressure switch.

Manually selected by removing the


Emergency Jumper

CHECKS & ACTION

If system is not shut down for service, turn


system back on using the system on/off
button.

Check pool pumps and balancing valves for


proper adjustment.

Re-establish proper water flow as soon as


possible.

Make sure switch closes when adequate


water flow is present.

Adjust water-pressure switch.


See
Startup- Pre-Startup Adjustments - Adjust
Water Flow Rate.

Check spa pumps and balancing valves for


proper adjustment.

Re-establish proper water flow as soon as


possible.

Make sure switch closes when adequate


water flow is present.

Adjust water-pressure switch.


See
Startup- Pre-Startup Adjustments - Adjust
Water Flow Rate.

Unit will operate in emergency mode.


Replace HT800 controller as soon as possible.
Emergency Sequence:
When the Emergency Jumper is
disconnected, an Emergency Cycle is
enabled. All the control functions are
now transferred to the I/O board. The
HT800 controller will no longer have
authority over the system. If desired, the
HT800 controller can be removed and the
emergency cycle will continue.
After the emergency jumper is
removed, there will be a 30-second delay
before anything happens. The blower will
run continuously even if it was originally
OFF. After a 5-minute delay the compressor will begin a cycle of 52 minutes ON
and 20 minutes OFF. This cycle will
continue for 48 hours, allowing time for
the replacement of the HT800.
During this cycle the blower motor will
be protected by the overload. The compressor will be protected by the overload
and by pressure and temperature limits as

Data subject to change without notice.


Dectron, Inc.

May 2005

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DS/DSV/RS 010-080 Series Dehumidifier


Owners Manual
Operation
Diagnostics - Controller
SYMPTOM

POSSIBLE CAUSE

CHECKS & ACTION

Code #27
Rev. 12 Defective
HT800 Controller Emergency Sequence
(continued)

shown below. The green LED on the I/O


board will flash as shown below to indicate the type of failure.
High pressure
Low pressure

Pool water outlet


temperature over 120F.
or sensor defect
Whirlpool water
outlet temperature
over 120F. or sensor
defect

Code #28
Rev. 12 Defective
Humidity Sensor Emergency Sequence

Unit runs in 48-hour emergency dehumidification mode. ON for 52 minutes, followed by 20 minutes OFF. Other modes
are normal. Automatic reset.

Data subject to change without notice.


100

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Controller

Operation

When one of these codes flashes:


Remove the controller from the base.
Hold down the DISPLAY and the DOWN keys and plug the controller onto the base.
Hold both buttons until LC is displayed, then proceed as below:

SYMPTOM

POSSIBLE CAUSE

CHECKS & ACTION

Code #30
Check sum error

Code #40
Room-temperature set
point out of range

Code #41
Humidity set point out of
range

Code #42
Pool-water temperature set
point out of range
Code #43
Spa-water temperature set
point out of range

Code #44
Ventilation
changeover temperature
set point out of range
Code #45
System mode out of range

1.

1.

1.

1.

1.

1.

Set point parameters are outside the


acceptable limits.

Set point parameters are outside the


acceptable limits.

Set point parameters are outside the


acceptable limits.

Set point parameters are outside the


acceptable limits.

Set point parameters are outside the


acceptable limits.

Set point parameters are outside the


acceptable limits.

Re-enter all configuration register values

If this does not correct the problem, reenter all configuration values to original
factory settings.

If problem persists, contact factory.

Re-enter room temperature set point.

If problem persists, replace HT-800.

Re-enter humidity set point.

If problem persists, replace HT-800.

Re-enter pool temperature set point.

If problem persists, replace HT-800.

Re-enter spa temperature set point.

If problem persists, replace HT-800.

Re-enter ventilation set point.

If problem persists replace HT-800.

Self re-adjusting after the set point settings are re-entered. No value for this
parameter.

Data subject to change without notice.


Dectron, Inc.

May 2005

101

DS/DSV/RS 010-080 Series Dehumidifier


Operation
SYMPTOM
Code #81
Compressor operates in
space heating mode

Owners Manual

Diagnostics - Controller
POSSIBLE CAUSE

CHECKS & ACTION

No action required.

Minimum compressor run time is 20


minutes. This can be bypassed by
pressing the SERVICE and the UP key
together.

This code will be displayed three times


prior to a Code 3.

See Code 3.

Low pressure
(momentary)

This code will be displayed three times


prior to a code 4.

See Code 4.

15 minute delay
following high pressure
trip

Auto reset is delayed.


(max. 15 minutes)

No action required.

15 minute delay
following low pressure
trip

Auto reset is delayed.


(max. 15 minutes)

No action required.

3 minute compressor
anti-cycling delay

Compressor has cycled off and timer is


running.

No action required.

If system is not shut down for service,


turn system back on using the system
on/off button.

Code #82
Override operating mode

Demand for space heating.

Unit will run in pool heating for a pre-programmed time if the RH is over 60% following a system shut down, power failure
or alarm reset.

Code #83
Minimum compressor
run time
(Revision 12 only)

Code #90
High pressure
(momentary)
Code #91

Code #92

Code #93

Code #94

Code #95
System off less than 10
minutes.
Code #96
No demand.

No reason for compressor to operate.

No action required.

Ventilation (low outdoor


temperature)

Unit is in ventilation mode.

No action required.

Compressor will start

All parameters are fine. Compressor is


ready to start.

No action required.

Code #97

Code #00

Data subject to change without notice.


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Dectron, Inc. May 2005

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DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Mechanical

Operation

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM
Unit not heating pool or
not heating spa

POSSIBLE CAUSE
1.

2.

3.

4.

5.

6.

Pool or spa solenoid valve is stuck in


other position.

CHECKS & ACTION


dVerify that the three-way valve may be
jammed:
1. Force the suspect valve to operate and
check for changes in operating temperatures
and pressures. If no changes occur, then the
valve is completely jammed and must be
replaced.
2. If the unit runs fine in pool heating and/or
A/C, trips on high pressure in dehumidification mode, and also runs with higher than
normal pressures in A/C alone, then the pool
heating three-way valve is not shifting
completely out of pool heat. (This is assuming that no other cause for a high pressure
trip can be found.
3. If the unit runs well in pool heating and
A/C, trips on high pressure in dehumidification, and runs higher than normal pressures
in pool heat alone, then the A/C three-way
valve is not shifting completely out of air
conditioning.

Replace defective valve.

Verify actual water temperature and compare with


what is displayed on HT-800.

If the difference is less than 10F re-calibrate


sensor. See configuration and calibration
page of owners manual for pool and spa water
sensor calibration. If more than 10F replace
sensor.

Reversed water flow


Incorrect connection will cause water
heating modes to cycle ON and OFF
quickly.

Verify water connections at DRY-O-TRON.

Switch water connections to establish proper


flow.

Inadequate water flow

Establish correct water-flow rate. Check performance of pump or be sure water bypass
valve is not wide open.

Set water-pressure switch correctly.

Excessive spa-heat loss.

Correct source of excessive losses.

Measure pool or spa surface area and


compare with size specified on the CSA/ETL
label.

If pools are larger than specified, contact


Dectron.

Check pool/spa set points and compare with


CSA/ETL label.

Adjust set points accordingly.

Pool or spa water temperature sensor is


out of calibration.

Spa heat priority, and unit cannot keep


up with spa demand.

Pool or spa is larger or warmer than


specified.

Data subject to change without notice.


Dectron, Inc.

May 2005

103

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Owners Manual

Diagnostics - Mechanical

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM
Unit not heating pool or not heating
spa ...
continued

POSSIBLE CAUSE

Verify if appropriate 3-way valve is energized


when there is a demand.

Replace I/O board as necessary.

Check Pi code using the configuration instructions in the Owners Manual.

Change code back to the appropriate value.

Adjust ORI valve (water heating intensity) if so


equipped. See HT800 Diagnostics Code 3 for
adjusting method.

10. Fouled heat exchanger

Check water heat exchanger for plugging or


scaling. Correct as necessary.

11. Air in water circuit can cause reduction


of water flow and/or reduction of heat
transfer.

Remove air. Eliminate source of air accumulation.

12. Compressor not responding to


demand.

Check OI register to be sure unit was not


ordered for use with external pool heater.

1.

Pool or spa temperature set point is


too high.

Return set point(s) to range shown on unit


nameplate.

2.

Incorrect ORI valve (water heating


intensity) setting

dVerify that the three-way valve may be


jammed:
1. Force the suspect valve to operate and
check for changes in operating temperatures
and pressures. If no changes occur, then
the valve is completely jammed and must be
replaced.
2. If the unit runs fine in pool heating and/or
A/C, trips on high pressure in dehumidification mode, and also runs with higher than
normal pressures in A/C alone, then the
pool heating three-way valve is not shifting
completely out of pool heat. (This is assuming that no other cause for a high pressure
trip can be found.
3. If the unit runs well in pool heating and
A/C, trips on high pressure in dehumidification, and runs higher than normal pressures
in pool heat alone, then the A/C three-way
valve is not shifting completely out of air
conditioning.

7.

8.

9.

Pool or Spa water is too warm

CHECKS & ACTION

Triac on I/O board for pool or spa heating is not working.

Pi code of HT-800 has been


changed.

Low condenser pressure

Replace defective valve. See HT800


Diagnostics Code 3 for setting method.

3.

Room temperature too high

Return set point(s) to range shown on unit


nameplate.

4.

Room relative humidity too high

Return set point(s) to range shown on unit


nameplate.

5.

Water heating solenoid valve stuck in


heating position.

Check operation by changing water temperature


set point.

Data subject to change without notice.


104

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Mechanical

Operation

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM

POSSIBLE CAUSE

CHECKS & ACTION


Adjust water temperature set point to eliminate water heating demand. An open circuit
should appear between
terminals 29 & 26 (pool)
terminals 31 & 26 (spa).
If not, replace I/O board.

Pool or Spa water is too warm

6.

Defective triac on HT-800 I/O board

Unit not cooling

1.

A/C solenoid valve is stuck in


dehumidification position

dVerify that the three-way valve may be


jammed:
1. Force the suspect valve to operate and
check for changes in operating temperatures
and pressures. If no changes occur, then
the valve is completely jammed and must be
replaced.
2. If the unit runs fine in pool heating and/or
A/C, trips on high pressure in dehumidification mode, and also runs with higher than
normal pressures in A/C alone, then the
pool heating three-way valve is not shifting
completely out of pool heat. (This is assuming that no other cause for a high pressure
trip can be found.
3. If the unit runs well in pool heating and
A/C, trips on high pressure in dehumidification, and runs higher than normal pressures
in pool heat alone, then the A/C three-way
valve is not shifting completely out of air
conditioning.

2.

3.

Replace defective valve.

Return air sensor is out of calibration


(This sensor is a combination return
air and relative humidity sensor.)

Verify actual air temperature and compare with


what is displayed on HT-800.

If the difference is less than 10F re-calibrate


sensor. See configuration and calibration
page of service manual for return air sensor
calibration. If more than 10F replace sensor.

Wrongly adjusted head pressure


bypass valve (ORI-6 5/8)

Check if hot gas is going to both the outdoor condenser and the reheat coil at the same time.

DS 060 and larger units have a head-pressure


valve that allows the hot gas to circulate
through the reheat coil during air conditioning
should the head pressure exceed 295 psig.
This could occur on abnormally hot days, and
prevents the unit from tripping on high pressure. This valve is an ORI-6 (5/8inch) valve,
located in the compressor section of the unit.
To check the valve adjustment.
1. Close the isolation valves for the outdoor
condenser.
2. Run the unit in A/C.\
3. The head pressure should rise to the setting of the bypass valve.
4. Adjust the valve if necessary (clockwise to
increase pressure, counter-clockwise to
decrease pressure.

Replace defective valve.


Data subject to change without notice.

Dectron, Inc.

May 2005

105

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Owners Manual

Diagnostics - Mechanical

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM
Unit not cooling...
continued

POSSIBLE CAUSE
4.

5.

6.

7.

Compressor will not start

CHECKS & ACTION

Closed isolation valves for outdoor


condenser

Check position of ball valves.

Open valves.

Defective triac on HT-800 I/O board

Check if A/C 3-way valve is energized.

Replace I/O board.

Check Oi code using the configuration


instructions in the Owners Manual.

Change code back to the appropriate


value.

Check air temperature differential through


the DRY-O-TRON.

If differential is 10F - 12F the unit is


cooling properly.

Oi code of HT-800 has been


changed

Room load exceeds the cooling


capacity of the unit.

1.

No demand

Adjust set points to values on unit nameplate.

2.

Anti-short-cycle timer prevents start-up


for 3 minutes.

Wait.

3.

Compressor overload is turned off or


has tripped (three phase units only).

Turn overload on (where so equipped).

4.

Compressor thermal protector is open.

Allow one hour for compressor to cool.

5.

Open water-pressure switch circuit

Check circuit continuity. Check for water


flow. Check pressure switch adjustment.

6.

Loose control or power wiring

Check for electrical continuity under load.

7.

Water exit temperature above 120F

Check water flow rate.

Clear fault code.

8.

Compressor crankcase full of liquid


refrigerant

Be sure crankcase heater has been


warm for at least 10 hours prior to
starting the compressor.

9.

Low voltage may cause failure to start


(Long inadequately sized branch circuit
conductors may cause low voltage at
inrush.)

Use adequate branch circuit conductors.


Consult Dectron for use of hard-start kit
(single phase units only).

Consult Dectron for recommendations.

10. Defective start capacitor (single phase


units only)

Replace capacitor.

11. Defective capacitor relay (single phase


units only)

Replace relay.

12. Defective contactor

Check that contactor is getting power.

Replace contactor.

Data subject to change without notice.


106

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Mechanical

Operation

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM
Compressor will not start

POSSIBLE CAUSE
13. Defective HT-800 I/O board

14. Defective compressor

High humidity in space

1.

Incorrect duct design can produce stratification of room air.

CHECKS & ACTION

Check for power on terminals #25 and #26.


Check for closed circuit between terminals 26
& 27.

Replace I/O board as necessary

Check compressor for shorts, open windings,


and locked rotor.

Replace compressor.

See Installation section of this manual for proper duct design.


Correct duct design as necessary.

2.

Incorrect duct design can cause improper evaporator air velocity.

3.

Incorrect duct design can reduce air flow


below operating range.

See Installation section of this manual for proper duct design.


Correct duct design as necessary.

See Installation section of this manual for proper duct design.


Correct duct design as necessary.

4.

Incorrect blower speed can cause


improper total air flow.

Assure proper total air flow by testing.


Adjust blower speed as appropriate.

5.

Dirty air filters can seriously reduce the


total air flow.

Be sure the unit is always operated with


clean air filters.

6.

Room air temperature being too high


can reduce the dehumidification effect.

Adjust set point to range stated on unit


nameplate.

7.

Reduced pool water flow rate can cause


excessive condenser pressure.

Adjust water flow rate by flow meter or T.


See Startup-Pre-Startup-AdjustmentsAdjust water flow rate.

8.

Insufficient refrigerant can reduce the


refrigeration effect.

Be sure there are no bubbles in the sight


glass under any conditions.

Excessive length of tube connecting to


remote condenser (if so equipped) can
cause refrigerant undercharge.

Be sure the total length of tube (one way) is


no greater than that specified on the unit
nameplate.

Excessive amounts of refrigerant can


reduce the refrigeration effect.

Be sure the right amount of refrigerant is


present.

10. Air-side clogging of the air reheat heat


exchanger can reduce total air flow and
heat transfer.

Be sure the unit is only operated with clean


filters in place. Always filter any outdoor air
brought into the unit. Do not locate the
return grille near a spa or hot tub.

11. Reduced heat transfer of a remote aircooled condenser (if so equipped) can
cause excessive condenser pressure.

Be sure the remote condenser is clean and


the fans are operating properly in cooling
mode.

12. Non-condensable gases in the refrigeration system can reduce the refrigeration
effect.

Always evacuate to 500 microns of mercury


or better.

13. Closed manual shut-off valves can


reduce the refrigeration effect.

Be sure all manual valves that should be


open are open.

14. Clogged filter-driers can reduce the


refrigeration effect.

See HT800 Diagnostics, Code #4 & #5 for


methods.

9.

Data subject to change without notice.


Dectron, Inc.

May 2005

107

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Owners Manual

Diagnostics - Mechanical

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM
Room temperature too low

POSSIBLE CAUSE

CHECKS & ACTION

1.

Set point too low

Adjust set points to values shown on unit


nameplate.

2.

Excessive outdoor-air intake

Adjust outdoor intake rate to no more than


15% of total air flow.

3.

Failure of auxiliary duct heater


(by others)

Verify proper heater operation.


necessary.

1.

Set point too high

Adjust set points to values shown on unit


nameplate.

2.

Excessive outdoor-air intake

Adjust outdoor intake rate to no more than


15% of total air flow.

3.

Outdoor condenser dirty or fan(s) not


operating

Be sure heat exchangers are clean. Assure


fan operation.

4.

Auxiliary duct heater ON with no heating


demand

Verify proper heater operation.


necessary.

5.

Air-conditioning diverting valve stuck

dVerify that the three-way valve may be


jammed:
1. Force the suspect valve to operate and
check for changes in operating temperatures
and pressures. If no changes occur, then
the valve is completely jammed and must be
replaced.
2. If the unit runs fine in pool heating and/or
A/C, trips on high pressure in dehumidification mode, and also runs with higher than
normal pressures in A/C alone, then the
pool heating three-way valve is not shifting
completely out of pool heat. (This is assuming that no other cause for a high pressure
trip can be found.
3. If the unit runs well in pool heating and
A/C, trips on high pressure in dehumidification, and runs higher than normal pressures
in pool heat alone, then the A/C three-way
valve is not shifting completely out of air
conditioning.

Correct as

Room temperature too high

Correct as

dReplace the defective valve.


Supply air temperature too low

1.

Unit is in air-conditioning mode

Check set points. Verify operation of air-conditioning diverting valve (see verification
instructions for the 3-way valve above.)

2.

Excessive outdoor-air intake

Adjust outdoor intake rate to no more than


15% of total air flow.

3.

Excessive pool-water flow rate

Adjust water flow. See Startup-Pre-StartupAdjustments-Adjust water flow rate.

Data subject to change without notice.


108

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Mechanical

Operation

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM
Low compressor oil pressure

Low condenser pressure

High suction pressure

POSSIBLE CAUSE

CHECKS & ACTION

1.

Compressor crankcase full of liquid


refrigerant

Be sure compressor crankcase heater is


warm. Allow at least 10 hours for it to heat
up before initial start-up.

2.

Expansion valve incorrectly adjusted.

Compressor discharge temperature must


be above 160F. Liquid flooding at the compressor is a very serious problem that will
quickly lead to a compressor failure. There
are only a limited number of ways in which
liquid refrigerant can return to the compressor.
1.
The return air is too cold and/or dry
and is not forcing the refrigerant in the
evaporator to vaporize.
2.
The thermal expansion valve is misadjusted or defective and is not metering
the refrigerant properly.
3.
The pumpdown valve (on units so
equipped) is leaking during the off
cycle allowing the evaporator to accumulate liquid. Oil failures caused by
this problem will only occur inthe first
5 minutes after the compressor starts.

3.

Low oil level in crankcase

Check for and correct any refrigerant leaks.


Assure that proper steps have been taken to
assure oil return. See installation diagram.

1.

Room air temperature too low

Adjust set point per nameplate.

2.

Room humidity too low

Adjust set point per nameplate.

Assure that outdoor air intake is not excessive.

3.

Pool temperature too low

Reduce water flow rate slightly until a reasonable temperature is achieved.

4.

ORI valve (water heating intensity)


incorrectly set

See HT800 Diagnostics Code 4 for method.

5.

Insufficient refrigerant in system

Add refrigerant to eliminate bubbles in the


sight glass in all modes.

1.

Room air temperature above normal


can cause increased load on the evaporator.

Adjust set point per the nameplate.

2.

Room relative humidity above normal


can cause increased load on the evaporator.

Adjust set point per the nameplate.

3.

A closed evaporator-bypass damper


can cause high air velocities in the
evaporator.

Open the bypass damper whenever the


room air temperature is above 78F.

4.

Improper duct design can cause high


air velocities in the evaporator.

See installation section of this manual.


Correct duct design as necessary.

Data subject to change without notice.


Dectron, Inc.

May 2005

109

DS/DSV/RS 010-080 Series Dehumidifier


Operation

Owners Manual

Diagnostics - Mechanical

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM
High suction pressure
continued

Evaporator icing

POSSIBLE CAUSE

CHECKS & ACTION

5.

Excessive total air flow can cause high


air velocities in the evaporator.

Set total air flow by test to the nameplate


value.

6.

A worn or damaged compressor may


produce less refrigerant pumping.

Compare compressor current to value


shown on nameplate.

1.

Dirty air filters reduce air flow.

Replace dirty filters.

2.

Low room temperature

Adjust set points per nameplate.


Close evaporator-bypass damper when air
is below 76F.

3.

Low air flow

Assure blower turns proper direction (3phase units only)


Assure blower belt tension is right.

Excessive noise

Unit runs continuously


(no damage will result)

4.

Low refrigerant charge

Add refrigerant to eliminate bubbles in the


sight glass in all modes.

5.

Improper duct design

See Installation section of this manual for


proper design.

1.

Lack of unit support isolators allows


vibration to be transmitted to floors,
etc.

See Installation section of this manual for


proper unit support methods.

2.

Lack of duct isolators allows vibration


to be transmitted to the ducts.

See Installation section of this manual for


proper duct isolation methods.

3.

Loose blower belts and/or pulleys can


produce unexpected noise.

Check blower belts and pulleys for proper


tension and alignment.

4.

Improperly closed access panels can


produce a whistling noise as air leaks
into the cabinet.

Assure all panels are closed tightly and that


all gaskets are in place.

5.

An incorrectly set expansion valve can


cause liquid refrigerant flood back to
the compressor, with accompanying
noise.

Adjust expansion valve to produce at least


160F compressor discharge gas temperature.

6.

Liquid refrigerant in crankcase can


cause excessive noise on startup

Assure that the compressor crankcase


heater is functioning. Allow at least 10
hours for the crankcase heater to warm up
before initial startup.

7.

Failure of a blower bearing can produce a rumbling noise.

Examine blower bearing for play or looseness. Replace as necessary.

1.

Set points out of range

Adjust set points per nameplate.

2.

Heavy pool use can cause the water


evaporation rate to increase dramatically.

Conditions will return to normal after peak


use subsides.
Be sure original design activity factor has
not been exceeded.

A defective liquid line solenoid valve


can prevent pump down mode (if so
equipped) from terminating.

3.

Assure unit is not remaining in pump down


mode.

Data subject to change without notice.


110

Dectron, Inc. May 2005

Owners Manual

DS/DSV/RS S010-080 Series Dehumidifier

Diagnostics - Mechanical

Operation

PROBLEMS NOT INDICATED BY HT-800 SERVICE CODES


SYMPTOM

POSSIBLE CAUSE

CHECKS & ACTION

Auxiliary air heating system


stays on

Triac failure

This is indicative of a triac failure in the ON


position on the HT-800 I/O board. Press the
system on/off key until system on LED is
out. Check the air temperature differential
to make sure heating has shut off. Wait 1
minute. Turn system back on, making sure
there is no heating demand. If the heating
comes back on, the the triac in the board is
defective and the board must be replaced.
If the heat stays off, then the current draw of
the heating relay coil is greater than 1 amp
and is overloading the triac. An isolating
relay must then be installed to operate the
heating relay indirectly.

Corrosion or clogging of heat


exchangers

Missing or dirty filters

Due to the nature of whirlpools, (i.e. hot and


very active), it is virtually impossible to
maintain a proper water balance. These
types of pools do not maintain an effective
chlorine level for very long. As a result the
formation of chloramines (a corrosive gas
give off when chlorine levels are too low)
occurs rapidly and frequently. The concentrated chloramines above the whirlpool are
then drawn directly into the DRY-O-TRON
where they attack the aluminum fins of the
coil. Evaporated body oils are also present
in the hot air above a whirlpool. These oils
will collect on the inside of the return duct
as well as on filters and coils, resulting in a
sticky coating. It is for these reasons that
the return air grill should be located as far
as possible from the whirlpool.

Contact Dectron or a Dectron-certified


technician.

The main filter pump is usually sized for pool


water filtration and sanitation. If there is
any doubt that the main filter pump cannot
develop the total head to assure the flow
requirement or if the DRY-O-TRON is
installed more than 8 feed higher than the
pool water surface, a separate circulating
pump for the DRY-O-TRON is required.
Refer to the Owners Manual for the flow
requirement.

Inadequate pool water flow

Lack of a booster pump

See Startup - Pre-Startup AdjustmentsAdjust water flow rate and Installation


Overview.

Data subject to change without notice.


Dectron, Inc.

May 2005

111

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