HT800 ServiceCodesDiagnostics
HT800 ServiceCodesDiagnostics
Owners Manual
Operation
In the event of a failure,
Service Codes
SERVICE
SERVICE
After the cause of the alarm has been corrected, press and hold
SERVICE
for 5
seconds to clear the alarm code. If the cause of the alarm disappears, SERVICE
will go OFF, but the alarm code remains in memory, and may be viewed by
pressing
SERVICE
HT800 C ON TR OLLER
ENERG Y RECYC LING D EHUMIDIFIER
DEHUMIDIFY
POOL HEAT
INDO OR
VEN TILATIO N
SPA H EAT
HUMIDITY
CO OL
A UX. HEAT
POOL
SYSTEM ON
SER VICE
SPA
SYSTEM
ON/OFF
SERVICE
OU TDOOR
AIR FLOW
DISPLAY
Owners Manual
Diagnostics - Controller
SYMPTOM
Operation
POSSIBLE CAUSE
Code #1
Communication fault
1.
2.
3.
4.
Code #2
Filter blocked
Code #3
High pressure (3rd
time in 15 minutes)
1.
2.
3.
4.
5.
6.
1.
May 2005
85
Diagnostics - Controller
SYMPTOM
POSSIBLE CAUSE
Code #3
High pressure (3rd time
in 15 minutes)
... continuation
Owners Manual
CHECKS & ACTION
1.
2.
3.
4.
Owners Manual
Diagnostics - Controller
SYMPTOM
POSSIBLE CAUSE
5.
Code #3
Operation
6.
Refrigerant overcharge
May 2005
87
POSSIBLE CAUSE
7.
8.
Owners Manual
Diagnostics - Controller
SYMPTOM
Code #3
POSSIBLE CAUSE
Apply power to outdoor condenser, provided it has not been disconnected for service.
Check dry contact on HT-800 I/O board (terminal 40-41) while in Cooling mode.
Adjust set points accordingly. For air temperatures below 76F the bypass damper
should be closed (if so equipped).
In heating mode, check auxiliary air heat output on HT-800 I/O board with incandescent
test light. (Do not use ohm meter).
10.
1.
Low pressure
(3rd time in 15 minutes)
9.
High pressure (3rd time
in 15 minutes)
... continuation
Code #4
Operation
May 2005
89
Diagnostics - Controller
SYMPTOM
POSSIBLE CAUSE
2.
Code #4
Owners Manual
Low pressure
(3rd time in 15 minutes)
...continuation
3.
4.
5.
6.
7.
8.
Check volume of any unit mounted outdoor air intake. (Max. allowable is 15% of
total flow unless unit is specifically
designed for a greater amount.)
volume
Remove restriction.
Unit appears to be fully charged but continues to cut out on low pressure.
Turn valve adjustment counter- clockwise until spindle is flush with housing. Turn valve clockwise approximately 71/2 turns. While in pool heating
mode, supply-air temperature should
be the same as return-air temperature
2F. (Fine tune valve accordingly)
Owners Manual
Diagnostics - Controller
SYMPTOM
Operation
POSSIBLE CAUSE
Code #4
Low pressure
(3rd time in 15 minutes)
...continuation
9.
Code #5
High pressure
1.
2.
Replace valve.
Replace
switch.
Verify that all pumps are running and balancing valves are set correctly.
defective
high-pressure
Code #6
Low pressure
1.
2.
3.
1.
Code #7
May 2005
91
Diagnostics - Controller
SYMPTOM
Code #7
Pool-water exit temperature
over 120F ...continuation
POSSIBLE CAUSE
2.
3.
4.
Code #8
Owners Manual
Defective sensor
1.
1.
Open damper.
2.
Code #9
High limit evaporator.
(Over 80F for 5 minutes)
Owners Manual
Diagnostics - Controller
SYMPTOM
Operation
POSSIBLE CAUSE
Code #9
High limit evaporator.
(Over 80F for 5 minutes)
3.
4.
6.
Excessive load
May 2005
93
Owners Manual
Diagnostics - Controller
SYMPTOM
POSSIBLE CAUSE
Code #9
High-limit evaporator. (Over
80F for 5 minutes)
...continuation
Order a new sensor. To keep the unit running, temporarily remove wires 11 & 12
from the I/O board terminals 11 & 12.
Connect a 10k 12k
W resistor
between terminals 11 & 12. Replace the
sensor as soon as possible.
1.
7.
8.
Code #10
Low limit evaporator. (Below
20F for 3 minutes)
2.
Insufficient load
3.
4.
5.
Order a new sensor. To keep the unit running, temporarily remove wires 11 & 12
from the I/O board terminals 11 & 12.
Connect a 10k 12k
W resistor
between terminals 11 & 12. Replace the
sensor as soon as possible.
Owners Manual
Diagnostics - Controller
SYMPTOM
Code #11
Pool waterpressure fault
(transient on
Revision 12 HT800)
POSSIBLE CAUSE
1.
2.
Code #12
Spa low water-pressure
fault
(transient on
Revision 12 HT800)
1.
2.
Code #13
A/C water-pressure fault
(Units with water cooled
A/C only)
Operation
1.
2.
May 2005
95
Diagnostics - Controller
SYMPTOM
POSSIBLE CAUSE
Codes #14
outdoor temperature
sensor fault
4.3
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0
-40 -30 -20 -10
Owners Manual
10
20
30
40
1.
2.
Defective sensor
3.
50
60
70
80
TEMPERATURE F
160000
140000
120000
100000
80000
60000
40000
20000
0
-40 -30 -20 -10
10
20
30
40
50
60
70
80
TEMPERATURE F
Change-over set point: Above 70F the optional air conditioning is on.
Below 70F the ventilation is on.
Notes:
A. When measuring the sensor voltage, put the negative (black) voltmeter probe on terminal 26 of the I/O board. Refer to the unit wiring
diagram for appropriate terminal numbers.
B. Disconnect sensor from I/O board before measuring sensor resistance.
Owners Manual
Diagnostics - Controller
SYMPTOM
Operation
POSSIBLE CAUSE
1.
2.
Defective sensor
3.
4.3
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0
10
20
30
40
50
60
70
80
90
100
110
120
TEMPERATURE F
30000
25000
20000
15000
10000
5000
0
10
20
30
40
50
60
70
80
90
100
110
120
TEMPERATURE F
Notes:
A. When measuring the sensor voltage, put the negative (black) volt
meter probe on terminal 26 of the I/O board. Refer to the unit wiring
diagram for appropriate terminal numbers.
B. Disconnect sensor from I/O board before measuring sensor resistance.
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97
Diagnostics - Controller
SYMPTOM
Code #22
Humidity sensor fault
POSSIBLE CAUSE
1.
2.
High load.
Reduce the oi code in the HT800 configuration register by 2. See Startup - Set
Airflow Sensor.
3.
Code #23
HT-800 temperature
sensor fault
Owners Manual
1.
Sensor located inside the HT-800 controller is reading outside its design
parameters.
Owners Manual
Diagnostics - Controller
SYMPTOM
POSSIBLE CAUSE
Code #24
System OFF more than
10 minutes
Code #25
Rev. 12 Pool Water
Heating Disabled,
other modes operate
1.
2.
Code #26
Rev. 12 Spa Water
Heating disabled,
other modes operate
1.
2.
Code #27
Rev. 12 Defective
HT800 Controller Emergency Sequence
Operation
May 2005
99
POSSIBLE CAUSE
Code #27
Rev. 12 Defective
HT800 Controller Emergency Sequence
(continued)
Code #28
Rev. 12 Defective
Humidity Sensor Emergency Sequence
Unit runs in 48-hour emergency dehumidification mode. ON for 52 minutes, followed by 20 minutes OFF. Other modes
are normal. Automatic reset.
Owners Manual
Diagnostics - Controller
Operation
SYMPTOM
POSSIBLE CAUSE
Code #30
Check sum error
Code #40
Room-temperature set
point out of range
Code #41
Humidity set point out of
range
Code #42
Pool-water temperature set
point out of range
Code #43
Spa-water temperature set
point out of range
Code #44
Ventilation
changeover temperature
set point out of range
Code #45
System mode out of range
1.
1.
1.
1.
1.
1.
If this does not correct the problem, reenter all configuration values to original
factory settings.
Self re-adjusting after the set point settings are re-entered. No value for this
parameter.
May 2005
101
Owners Manual
Diagnostics - Controller
POSSIBLE CAUSE
No action required.
See Code 3.
Low pressure
(momentary)
See Code 4.
15 minute delay
following high pressure
trip
No action required.
15 minute delay
following low pressure
trip
No action required.
3 minute compressor
anti-cycling delay
No action required.
Code #82
Override operating mode
Unit will run in pool heating for a pre-programmed time if the RH is over 60% following a system shut down, power failure
or alarm reset.
Code #83
Minimum compressor
run time
(Revision 12 only)
Code #90
High pressure
(momentary)
Code #91
Code #92
Code #93
Code #94
Code #95
System off less than 10
minutes.
Code #96
No demand.
No action required.
No action required.
No action required.
Code #97
Code #00
Owners Manual
Diagnostics - Mechanical
Operation
POSSIBLE CAUSE
1.
2.
3.
4.
5.
6.
Establish correct water-flow rate. Check performance of pump or be sure water bypass
valve is not wide open.
May 2005
103
Owners Manual
Diagnostics - Mechanical
POSSIBLE CAUSE
1.
2.
7.
8.
9.
3.
4.
5.
Owners Manual
Diagnostics - Mechanical
Operation
POSSIBLE CAUSE
6.
1.
2.
3.
Check if hot gas is going to both the outdoor condenser and the reheat coil at the same time.
Dectron, Inc.
May 2005
105
Owners Manual
Diagnostics - Mechanical
POSSIBLE CAUSE
4.
5.
6.
7.
Open valves.
1.
No demand
2.
Wait.
3.
4.
5.
6.
7.
8.
9.
Replace capacitor.
Replace relay.
Replace contactor.
Owners Manual
Diagnostics - Mechanical
Operation
POSSIBLE CAUSE
13. Defective HT-800 I/O board
1.
Replace compressor.
2.
3.
4.
5.
6.
7.
8.
11. Reduced heat transfer of a remote aircooled condenser (if so equipped) can
cause excessive condenser pressure.
12. Non-condensable gases in the refrigeration system can reduce the refrigeration
effect.
9.
May 2005
107
Owners Manual
Diagnostics - Mechanical
POSSIBLE CAUSE
1.
2.
3.
1.
2.
3.
4.
5.
Correct as
Correct as
1.
Check set points. Verify operation of air-conditioning diverting valve (see verification
instructions for the 3-way valve above.)
2.
3.
Owners Manual
Diagnostics - Mechanical
Operation
POSSIBLE CAUSE
1.
2.
3.
1.
2.
3.
4.
5.
1.
2.
3.
4.
May 2005
109
Owners Manual
Diagnostics - Mechanical
Evaporator icing
POSSIBLE CAUSE
5.
6.
1.
2.
3.
Excessive noise
4.
5.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
Owners Manual
Diagnostics - Mechanical
Operation
POSSIBLE CAUSE
Triac failure
May 2005
111