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Project Report ON: Study of Employee Job Satisfaction and Its Effects Towards Loyalty in Hotel Industry in Pathankot

This document is a project report submitted for a Master's degree in business administration. It examines the relationship between employee job satisfaction and loyalty in the hotel industry in Pathankot, Punjab, India. The report includes an introduction, company profile, literature review, research objectives and methodology, data analysis, findings, conclusions, and recommendations. It was submitted to Chandigarh Business School of Administration to fulfill an MBA degree requirement.

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Mukesh Chauhan
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52 views6 pages

Project Report ON: Study of Employee Job Satisfaction and Its Effects Towards Loyalty in Hotel Industry in Pathankot

This document is a project report submitted for a Master's degree in business administration. It examines the relationship between employee job satisfaction and loyalty in the hotel industry in Pathankot, Punjab, India. The report includes an introduction, company profile, literature review, research objectives and methodology, data analysis, findings, conclusions, and recommendations. It was submitted to Chandigarh Business School of Administration to fulfill an MBA degree requirement.

Uploaded by

Mukesh Chauhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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PROJECT REPORT

ON
STUDY OF EMPLOYEE JOB SATISFACTION AND ITS EFFECTS
TOWARDS LOYALTY IN HOTEL INDUSTRY IN PATHANKOT

SUBMITTED FOR THE FULFILLMENT OF THE DEGREE OF MASTER OF


BUSINESS ADMINISTRATION

SUBMITTED TO:
PUNJAB TECHNICAL UNIVERSITY, JALANDHAR

COLLEGE LOGO

CHANDIGARH BUSINESS SCHOOL OF


ADMINISTRATION
(2015-2017)

SUBMITTED TO:- SUBMITTED BY:


DR. ??????????? ?????????
DECLARATION

I hereby declare that the Project report titled STUDY OF EMPLOYEE JOB
SATISFACTION AND ITS EFFECTS TOWARD LOYALTY IN HOTEL INDUSTRY IN
PATHANKOT is my original work and has not been published or submitted for any degree,
diploma or other similar titles elsewhere. This has been undertaken for the purpose of fulfillment
of MASTERS IN BUSINESS ADMINISTRATION at CHANDIGARH GROUP OF
COLLEGES

Date: ASHISH SHARMA


MBA

PREFACE
This project report attempts to bring under one cover the entire hard work and dedication put in
by me in the completion of the project work on STUDY OF EMPLOYEE JOB SATISFACTION
AND ITS EFFECTS TOWARD LOYALTY IN HOTEL INDUSTRY IN PATHANKOT.
I have expressed my experiences in my own simple way. I hope who goes through it will find it
interesting and worth reading. All constructive feedback is cordially invited.

ASHISH SHARMA
MBA

ACKNOWLEDGMENT
It is really a matter of pleasure for me to get an opportunity to thank all the persons who
contributed directly or indirectly for the successful completion of the project report, STUDY
OF EMPLOYEE JOB SATISFACTION AND ITS EFFECTS TOWARD LOYALTY IN
HOTEL INDUSTRY IN PATHANKOT.

I am thankful to my guide And our Respected Principal DR. HITESH KATYAL from
CHANDIGARH BUSINESS SCHOOL OF ADMINISTRATION,LANDRAN, for being a
source of support during this Project period. Last but not the least I am grateful to all the staff
members of All the hotel employees for their kind cooperation and help during the course of my
project.

ASHISH SHARMA
MBA

INDEX
CONTENTS PAGE
NO.

1. INTRODUCTION 6

2. COMPANY PROFILE 9

3. JOB SECURITY AND LOYALTY 13

4.REVIEW OF LITERATURE 20

5. RESEARCH OBJECTIVE 23

6. RESEARCH METHODOLOGY 23

7. DATA ANALYSIS 26

8. FINDINGS & LIMITATIONS 51

9. CONCLUSION 53

10. RECOMMENDATIONS 54

11. BIBLIOGRAPHY 56

12. ANNEXURE: QUESTIONNAIRE 57

If you need this project

Please contact:

CHAUHAN BROTEHRS
9855017625, 9217825228

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