MIDTERM EXAMINATION

Fall 2008
MGT503- Principles of Management (Session - 2)

Question No: 1 ( Marks: 1 ) - Please choose one

Which of the following decision making techniques requires a panel of experts?

► Interacting group
► Delphi technique
► Nominal group
► Brainstorming

Question No: 2 ( Marks: 1 ) - Please choose one

Which of the following is an advantage of group decision-making?

► The group process takes less time

► Groupthink may occur
► More decision alternatives are generated
► One person can dominate the group

Question No: 3 ( Marks: 1 ) - Please choose one

As managers move towards the organizational hierarchy, problems are more likely
to become which of the following?

► Well-structured
► Ill-structured
► Programmed
► Non-programmed

Question No: 4 ( Marks: 1 ) - Please choose one

Programmed decisions minimize the need for managers to:

► Act alone
► Make the same decision
► Exercise discretion
► Do nothing

Question No: 5 ( Marks: 1 ) - Please choose one

Fifth Step in the rational decision making process is:
► Implementation of the alternative
► Analyzing alternatives
 ► Developing alternatives
► Allocating weights to the criteria

Question No: 6 ( Marks: 1 ) - Please choose one

Once a manager has identified a problem, the next step would be the identification
of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor weights

Question No: 7 ( Marks: 1 ) - Please choose one

In decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability

Question No: 8 ( Marks: 1 ) - Please choose one

All of the following are the assumptions of rational decision making EXCEPT:
► Alternatives are known
► Possible outcomes known
► Optimal decision is possible
► Information is unknown

Question No: 9 ( Marks: 1 ) - Please choose one

A situation in which manager can make an accurate decision is called:
► Certainty
► Uncertainty
► Risk
► Factual

Question No: 10 ( Marks: 1 ) - Please choose one

The single EU currency will be called:

► Franc
► Franc-mark
► Pound
► Euro

Question No: 11 ( Marks: 1 ) - Please choose one

The customes, mores, values and demographic characteristics of the society in which
the organization function are called:
► The socio-cultural element
 ► The legal-political element
► The economic element
► The international element

Question No: 12 ( Marks: 1 ) - Please choose one

Systems that are not influenced by and do not interact with their
environment are :
► Open systems
► Close systems
► Flexible systems
► Social systems

Question No: 13 ( Marks: 1 ) - Please choose one

Giving prestigious job titles would be one way to satisfy people’s need for :
► Esteem
► Belongingness
► Self-actualization
► Safety

Question No: 14 ( Marks: 1 ) - Please choose one

Abraham Maslow and Douglas are called:
► Administrative theorists
► Pre-classical theorists
► Classical theorists
► Behavioral theorists

Question No: 15 ( Marks: 1 ) - Please choose one

When management provides orderly personnel planning and ensures that
replacements are available to fill vacancies, it is called :

► Division of work
► Discipline
► Unity of command
► Stability of tenure of personnel

Question No: 16 ( Marks: 1 ) - Please choose one

All of the following are the characteristics of Max Weber’s ideal
bureaucracy EXCEPT:
► Formalization of rules and procedures
► Impersonality in application of rules and sanctions
► Receiving orders from one superior only
► Specialization of labor

Question No: 17 ( Marks: 1 ) - Please choose one

NASA shoots a rocket and then continuously observes and makes
whatever course corrections are needed to keep it on track. This process is
called:

► Planning
► Organizing
► Leading
► Controlling

Question No: 18 ( Marks: 1 ) - Please choose one

Which type of managerial skill refers to the ability to analyze and diagnose
complex situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical

Question No: 19 ( Marks: 1 ) - Please choose one

Controlling contingent situation comes under which of the following roles?
► Spokesperson
► Monitor
► Leader
► Disturbance handler

Question No: 20 ( Marks: 1 ) - Please choose one

Amir is representing his company at the local Chamber of Commerce
Annual Business Recognition luncheon. He is performing which of the
following managerial role?
► Negotiation
► Monitor
► Figurehead
► Liaison

Question No: 21 ( Marks: 1 ) - Please choose one

Which one of the following is the major responsibility of a manager?
► Works anonymously behind the scenes
► Sets the goals of the organization
► Supervises the work of others
► Actually performs the service or produces the product

Question No: 22 ( Marks: 1 ) - Please choose one

All of the following are values of studying management EXCEPT:
► Recognizes the important role that management and managers play in
society
► Provides essential knowledge to be effective in managerial positions
 ► Gives you insight into your personality and behavior
► Gives insight into the way that organizations work

Question No: 23 ( Marks: 1 ) - Please choose one

The role that involves symbolic nature duties is called:
► Interpersonal role
► Managerial role
► Decisional role
► Informational role

Question No: 24 ( Marks: 1 ) - Please choose one

To motivate the employees a manager should give them:

► Monetary Incentives
► Promotion
► Appreciation certificates
► All of the given options

Question No: 25 ( Marks: 1 ) - Please choose one

Munib is the CEO of a hospital. He has spent his day planning the
schedules of employees for next month. He spent his day in:
► Planning
► Organizing
► Leading
► Controlling

Question No: 26 ( Marks: 1 ) - Please choose one

Jamshed is the CFO at Mutual Saving Bank. According to research studies,
which management activities are likely to take up the greatest amount of
his time?
► Planning
► Organizing
► Controlling
► Leading

Question No: 27 ( Marks: 1 ) - Please choose one

Asim assigns Khalid a project to be completed by the end of the month and
then holds periodic meetings with him to review his progress. Which of the
management functions Asim is performing?

► Controlling
► Organizing
► Planning
 ► Leading

Question No: 28 ( Marks: 1 ) - Please choose one

The success of the business can be judged through:

► Customer satisfaction
► Achieving of Organizational Goals
► Cost price reduction
► All of the given options

Question No: 29 ( Marks: 1 ) - Please choose one

Which of the following is most important in order to improve the quality?

► Division of Labor
► Centralization
► Proper Communication
► Departmentalization

Question No: 30 ( Marks: 1 ) - Please choose one

All of the following are the Characteristics of an organization. EXCEPT:

► People
► Product
► Purpose
► Structure

Question No: 31 ( Marks: 1 ) - Please choose one

Which one of the following is the example of organization?

► Hospitals
► Colleges
► Factories
► All of the given options

Question No: 32 ( Marks: 1 ) - Please choose one

The science which studies the nature of things, particularly values and
ethics is called:
► Anthropology
► Philosophy
► Economics
► Political sciences

Question No: 33 ( Marks: 1 ) - Please choose one

The course which studies the values and ethics is called:

► Philosophy
► Behavioral science
► Economics
► Psychology

Question No: 34 ( Marks: 1 ) - Please choose one

Systems that interact with their environment dynamically are called:

► Close systems
► Open systems
► Flexible systems
► Social systems

Question No: 35 ( Marks: 1 ) - Please choose one

Field of management that focuses on designing and implementing
computer based information systems for use by management is called:

► Marketing management
► Principles of management
► Operations management
► Management information system

Question No: 36 ( Marks: 1 ) - Please choose one

Abraham Maslow and Douglas are called:

► Administrative theorists
► Pre-classical theorists
► Classical theorists
► Behavioral theorists

Question No: 37 ( Marks: 1 ) - Please choose one

All of the following are said to be the early advocates of Behavioral
viewpoints EXCEPT :

► Robert Owen
 ► Hugo Munsterberg
► Mary parker Follett
► Max Weber

Question No: 38 ( Marks: 1 ) - Please choose one

When management provides orderly personnel planning and ensures that
replacements are available to fill vacancies, it is called :

► Unity of command

► Stability of tenure of personnel

► Division of work
► Discipline

Question No: 39 ( Marks: 1 ) - Please choose one

EMU is abbreviation of:

► Economic and Monetary Union

► European and Monetary Union
► English Monetary Union
► European English Monetary Union

Question No: 40 ( Marks: 1 ) - Please choose one

The primary responsibility is to operate the business in the best interests
of:

► Suppliers
► Distributes
► Consumers
► Stakeholders

Question No: 41 ( Marks: 10 )

“To be successful in 21st century companies must take advantage of the

new information technology, globalization and entrepreneurship”. How
advances in these concepts positively effect a business?

ANSWER:

In 21st century the trends are changing rapidly in the fields of Information
technology, globalization and entrepreneurship. The best manager is one who
takes these changes as opportunity and makes good use of it for their
organization. We see great advances in the above mentioned fields which
positively affect a business.

Information Technology: Technology is changing day by day but the best thing
is to change as the society changes just take technology changes as an
opportunity, adopt the changes and rule the world.

Globalization: There are no constraints by national borders the whole world is

your market now what managers need to do is just search for the opportunities
and accept the challenges and capitalize them to create value and for the
betterment of your organization.

Entrepreneurship: It is the process where individuals or groups use organized

efforts to take opportunities and create value from it. They are not contented to
remain small rather want to grow through innovation. There are great risks to be
taken by entrepreneur but entrepreneur are not afraid of risks and accept
challenges and take threats as an opportunity and gain success.
 MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 5)
Time: 60 min
Marks: 50

Question No: 1 ( Marks: 1 ) - Please choose one

Sulman thinks about his job while playing with his son on the weekend, and he
continually volunteers to do extra assignments and project for his department.
These suggest that Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power

Question No: 2 ( Marks: 1 ) - Please choose one

Asim assigned Khalid a project to be completed by the end of the month and then
hold periodic meetings with him to review his progress. Which management
function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing

Question No: 3 ( Marks: 1 ) - Please choose one

Which of the following BEST describes creativity?

► Uncovering what is already there

► Creating something new
► Organizing already discovered items
► Criticizing the discovered items

Question No: 4 ( Marks: 1 ) - Please choose one

When an organization encounters a serious problem which needs to be solved
immediately, it is called:
 ► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem

Question No: 5 ( Marks: 1 ) - Please choose one

Plans which have the broadest organizational focus and the longest time frame are
called:

► Tactical
► Strategic
► Directional
► Operational

Question No: 6 ( Marks: 1 ) - Please choose one

A few years ago Black and Decker bought general electric’s small appliance
business. 150 products were converted from GE to Black and Decker label. A total
of 140 steps were used for each product. It took 3 years. The total conversion of
product line was:

► A Program
► A project
► A policy
► A rule

Question No: 7 ( Marks: 1 ) - Please choose one

The intent of which of the following is to reduce uncertainty by playing out potential
situations under different specific conditions?

► Project management
► Scheduling
► Environmental analysis
► Scenario planning

Question No: 8 ( Marks: 1 ) - Please choose one

In terms of linear programming, profit margins on different products that a
company can produce represent which of the following?

► Constraints
► Feasibility regions
► Scenarios
► Basis for the objective function

Question No: 9 ( Marks: 1 ) - Please choose one

Which of the following technique relies on individual or group judgments rather
than on mathematical analysis?

► Quantitative forecasting
► Technological forecasting
► Qualitative forecasting
► Environmental forecasting

Question No: 10 ( Marks: 1 ) - Please choose one

A problem with groupthink is that no one is actually in charge of making the final
decision or outcome, which results in:

► Ambiguous responsibility
► Role incoherence
► Role ambiguity
► Ambiguous delegation

Question No: 11 ( Marks: 1 ) - Please choose one

When an organization encounters an issue that requires resolution, but not very
immediate action, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem

Question No: 12 ( Marks: 1 ) - Please choose one

In decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability

Question No: 13 ( Marks: 1 ) - Please choose one

Assembling additional information and identifying both the nature and the causes of
the problem comes under:

► Scanning stage
► Categorization stage
► Diagnosis stage
► Implementation stage

Question No: 14 ( Marks: 1 ) - Please choose one

The North American Free Trade Agreement includes:

► Mexico, Canada, and the United States

► Mexico, Brazil and Columbia
► Mexico, Canada and the Brazil
► Italy, Canada and the United States

Question No: 15 ( Marks: 1 ) - Please choose one

Which of the following is a collection of countries that use a common currency?

► European common market

► European Union
► Western European alliance
► Economic and monetary union

Question No: 16 ( Marks: 1 ) - Please choose one

Few years ago, employees of a international company took wages cuts to help the
firm offset large losses. Now firm is again earning profits and employees believe that
their wages should be restored but company is not willing to restore their wages.
Organization is showing which of the following behavior?
 ► Unethical
► Socially responsible
► Ethical
► Socioeconomic

Question No: 17 ( Marks: 1 ) - Please choose one

An individual’s personal beliefs regarding what is right and wrong or good and bad
is called:

► Ethics
► Values
► Norms
► Rituals

Question No: 18 ( Marks: 1 ) - Please choose one

The relationship between corporate social involvement and economic performance
is:
► Positive
► Negative
► Perfect positive
► Perfect negative

Question No: 19 ( Marks: 1 ) - Please choose one

The culture of an organization is largely determined by:
► Top management
► Employees
► Stockholders
► The company founders

Question No: 20 ( Marks: 1 ) - Please choose one

All of the following are Dimensions of organizational culture EXCEPT:

► Innovation
► Aggressiveness
► Stability
► Customer orientation

Question No: 21 ( Marks: 1 ) - Please choose one

Constituencies in an organization’s external environment that are affected by the
organization’s decisions and actions are called:
► Stakeholders
► Advisories
► Beneficiaries
► Environmentalists
Question No: 22 ( Marks: 1 ) - Please choose one
Environment made up of specific outside elements within which an organization
interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task environment
► The mega environment

Question No: 23 ( Marks: 1 ) - Please choose one

The quantitative approach has contributed directly in the areas of:
► Planning and control
► Controlling and leading
► Organizing and controlling
► Planning and leading

Question No: 24 ( Marks: 1 ) - Please choose one

Viewpoint arguing that appropriate managerial action depends on the particular
parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory

Question No: 25 ( Marks: 1 ) - Please choose one

In Maslow's hierarchy of need, status is an example of which of the folowing need?
► Physiological
► Esteem
► Safety
► Social

Question No: 26 ( Marks: 1 ) - Please choose one

Which of the following behavior had dramatically influenced by Hawthorne
studies?
► Human behavior
► Social behavior
► Moral behavior
► Ethical behavior

Question No: 27 ( Marks: 1 ) - Please choose one

The formal right to give orders, make decisions, and see that tasks are completed is
called:
► Centralization
► Authority
► Responsibility
 ► Decentralization

Question No: 28 ( Marks: 1 ) - Please choose one

The managerial functions according to Fayol were :
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling

Question No: 29 ( Marks: 1 ) - Please choose one

Which of the following is considered to be the father of modern computing?
► Fredrick W Taylor
► Abraham Maslow
► Charles Babbage
► Max Weber

Question No: 30 ( Marks: 1 ) - Please choose one

Which type of managerial skill refers to the ability to analyze and diagnose complex
situations?
► Problem-solving NOT SURE
► Interpersonal
► Conceptual
► Technical

Question No: 31 ( Marks: 1 ) - Please choose one

If you get more output from a given input, you have:
► Decreased effectiveness
► Increased effectiveness
► Decreased efficiency
► Increased efficiency

Question No: 32 ( Marks: 1 ) - Please choose one

Interpersonal roles include which of the following three roles?
► Disseminating, figurehead and liaison
► Figurehead, leader and liaison
► Disturbance handler, monitor and entrepreneur
► Monitor, resource allocator and negotiator

Question No: 33 ( Marks: 1 ) - Please choose one

A manager transmits the information outside the organization. He is performing
which of the following role?
► Spokesperson
► Representative
► Disseminator
► Agent
Question No: 34 ( Marks: 1 ) - Please choose one
A universally accepted model of a successful manager could be described as:
► One who practices the four universal processes or functions
► One who executes all of the roles in a professional manner
► One who possesses all management skills at high levels
► There is no universally accepted model of a successful manager Not Sure!!

Question No: 35 ( Marks: 1 ) - Please choose one

Dr. Edward Deming has described his Philosophy about quality in:
► 14 Points
► 6 Points
► 8 Points
► 20 Points

Question No: 36 ( Marks: 1 ) - Please choose one

The traditional shape of an organization was:
► Circle
► Pyramid
► Square
► Diamond

Question No: 37 ( Marks: 1 ) - Please choose one

The science which studies the nature of things, particularly values and ethics is
called:
► Anthropology
► Philosophy
► Economics
► Political sciences

Question No: 38 ( Marks: 1 ) - Please choose one

The new business model reflects today’s reality that:
► A large number of competitors are in the world.
► Information can be shared and exchanged instantaneously anywhere in the world
► People can move from one part to another part of the country easily
► Trade barriers are removed

Question No: 39 ( Marks: 1 ) - Please choose one

The course which studies the values and ethics is called:

► Philosophy
► Behavioral science
► Economics
► Psychology

Question No: 40 ( Marks: 1 ) - Please choose one

Which of the following courses helps managers gain a better understanding of
motivation, leadership, trust, employee selection, performance appraisals and
training techniques?
► Psychology
► Sociology
► Political science
► Anthropology

Question No: 41 ( Marks: 10 )

Describe Porter’s Model and explain how a manager would use it to develop a
strategy to achieve competitive advantage.

MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 5)
Time: 60 min
Marks: 50

Question No: 1 ( Marks: 1 ) - Please choose one

Sulman thinks about his job while playing with his son on the weekend, and he
continually volunteers to do extra assignments and project for his department.
These suggest that Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power

Not 100% sureQuestion No: 2 ( Marks: 1 ) - Please choose one(chap 04)

Asim assigned Khalid a project to be completed by the end of the month and then
hold periodic meetings with him to review his progress. Which management
function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing

Question No: 3 ( Marks: 1 ) - Please choose one

Which of the following BEST describes creativity?

► Uncovering what is already there

► Creating something new
► Organizing already discovered items
 ► Criticizing the discovered items

Question No: 4 ( Marks: 1 ) - Please choose one

When an organization encounters a serious problem which needs to be solved
immediately, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem

Question No: 5 ( Marks: 1 ) - Please choose one

Plans which have the broadest organizational focus and the longest time frame are
called:

► Tactical
► Strategic
► Directional
► Operational

Question No: 6 ( Marks: 1 ) - Please choose one

A few years ago Black and Decker bought general electric’s small appliance
business. 150 products were converted from GE to Black and Decker label. A total
of 140 steps were used for each product. It took 3 years. The total conversion of
product line was:

► A Program
► A project
► A policy
► A rule

Question No: 7 ( Marks: 1 ) - Please choose one

The intent of which of the following is to reduce uncertainty by playing out potential
situations under different specific conditions?

► Project management
► Scheduling
► Environmental analysis
 ► Scenario planning

Question No: 8 ( Marks: 1 ) - Please choose one

In terms of linear programming, profit margins on different products that a
company can produce represent which of the following?

► Constraints
► Feasibility regions
► Scenarios
► Basis for the objective function

Question No: 9 ( Marks: 1 ) - Please choose one

Which of the following technique relies on individual or group judgments rather
than on mathematical analysis?

► Quantitative forecasting
► Technological forecasting
► Qualitative forecasting
► Environmental forecasting

Question No: 10 ( Marks: 1 ) - Please choose one

A problem with groupthink is that no one is actually in charge of making the final
decision or outcome, which results in:

► Ambiguous responsibility
► Role incoherence
► Role ambiguity
► Ambiguous delegation

Question No: 11 ( Marks: 1 ) - Please choose one

When an organization encounters an issue that requires resolution, but not very
immediate action, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
 ► Financial Problem

Question No: 12 ( Marks: 1 ) - Please choose one

In decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability

Question No: 13 ( Marks: 1 ) - Please choose one

Assembling additional information and identifying both the nature and the causes of
the problem comes under:

► Scanning stage
► Categorization stage
► Diagnosis stage
► Implementation stage

Question No: 14 ( Marks: 1 ) - Please choose one

The North American Free Trade Agreement includes:

► Mexico, Canada, and the United States

► Mexico, Brazil and Columbia
► Mexico, Canada and the Brazil
► Italy, Canada and the United States

Question No: 15 ( Marks: 1 ) - Please choose one

Which of the following is a collection of countries that use a common currency?

► European common market

► European Union
► Western European alliance
► Economic and monetary union

Question No: 16 ( Marks: 1 ) - Please choose one

Few years ago, employees of a international company took wages cuts to help the
firm offset large losses. Now firm is again earning profits and employees believe that
their wages should be restored but company is not willing to restore their wages.
Organization is showing which of the following behavior?
 ► Unethical
► Socially responsible
► Ethical
► Socioeconomic

Question No: 17 ( Marks: 1 ) - Please choose one

An individual’s personal beliefs regarding what is right and wrong or good and bad
is called:

► Ethics
► Values
► Norms
► Rituals

Question No: 18 ( Marks: 1 ) - Please choose one

The relationship between corporate social involvement and economic performance
is:
► Positive
► Negative
► Perfect positive
► Perfect negative

Question No: 19 ( Marks: 1 ) - Please choose one

The culture of an organization is largely determined by:
► Top management
► Employees
► Stockholders
► The company founders

Question No: 20 ( Marks: 1 ) - Please choose one

All of the following are Dimensions of organizational culture EXCEPT:

► Innovation
► Aggressiveness
► Stability
► Customer orientation

Question No: 21 ( Marks: 1 ) - Please choose one

Constituencies in an organization’s external environment that are affected by the
organization’s decisions and actions are called:
► Stakeholders
► Advisories
► Beneficiaries
 ► Environmentalists

Question No: 22 ( Marks: 1 ) - Please choose one

Environment made up of specific outside elements within which an organization
interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task environment
► The mega environment

Question No: 23 ( Marks: 1 ) - Please choose one

The quantitative approach has contributed directly in the areas of:
► Planning and control
► Controlling and leading
► Organizing and controlling
► Planning and leading

Question No: 24 ( Marks: 1 ) - Please choose one

Viewpoint arguing that appropriate managerial action depends on the particular
parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory

Question No: 25 ( Marks: 1 ) - Please choose one

In Maslow's hierarchy of need, status is an example of which of the folowing need?
► Physiological
► Esteem
► Safety
► Social

Question No: 26 ( Marks: 1 ) - Please choose one

Which of the following behavior had dramatically influenced by Hawthorne
studies?
► Human behavior
► Social behavior
► Moral behavior
► Ethical behavior

Question No: 27 ( Marks: 1 ) - Please choose one

The formal right to give orders, make decisions, and see that tasks are completed is
called:
► Centralization
► Authority
► Responsibility
 ► Decentralization

Question No: 28 ( Marks: 1 ) - Please choose one

The managerial functions according to Fayol were :
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling

Question No: 29 ( Marks: 1 ) - Please choose one

Which of the following is considered to be the father of modern computing?
► Fredrick W Taylor
► Abraham Maslow
► Charles Babbage
► Max Weber

Question No: 30 ( Marks: 1 ) - Please choose one

Which type of managerial skill refers to the ability to analyze and diagnose complex
situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical

Question No: 31 ( Marks: 1 ) - Please choose one

If you get more output from a given input, you have:
► Decreased effectiveness
► Increased effectiveness
► Decreased efficiency
► Increased efficiency

Question No: 32 ( Marks: 1 ) - Please choose one

Interpersonal roles include which of the following three roles?
► Disseminating, figurehead and liaison
► Figurehead, leader and liaison
► Disturbance handler, monitor and entrepreneur
► Monitor, resource allocator and negotiator

Question No: 33 ( Marks: 1 ) - Please choose one

A manager transmits the information outside the organization. He is performing
which of the following role?
► Spokesperson
► Representative
► Disseminator
► Agent
Question No: 34 ( Marks: 1 ) - Please choose one
A universally accepted model of a successful manager could be described as:
► One who practices the four universal processes or functions
► One who executes all of the roles in a professional manner
► One who possesses all management skills at high levels
► There is no universally accepted model of a successful manager

Question No: 35 ( Marks: 1 ) - Please choose one

Dr. Edward Deming has described his Philosophy about quality in:
► 14 Points
► 6 Points
► 8 Points
► 20 Points

Question No: 36 ( Marks: 1 ) - Please choose one

The traditional shape of an organization was:
► Circle
► Pyramid
► Square
► Diamond

Question No: 37 ( Marks: 1 ) - Please choose one

The science which studies the nature of things, particularly values and ethics is
called:
► Anthropology
► Philosophy
► Economics
► Political sciences

Question No: 38 ( Marks: 1 ) - Please choose one

The new business model reflects today’s reality that:
► A large number of competitors are in the world.
► Information can be shared and exchanged instantaneously anywhere in the world
► People can move from one part to another part of the country easily
► Trade barriers are removed

Question No: 39 ( Marks: 1 ) - Please choose one

The course which studies the values and ethics is called:

► Philosophy
► Behavioral science
► Economics
► Psychology

Question No: 40 ( Marks: 1 ) - Please choose one

Which of the following courses helps managers gain a better understanding of
motivation, leadership, trust, employee selection, performance appraisals and
training techniques?
► Psychology
► Sociology
► Political science
► Anthropology

Question No: 41 ( Marks: 10 )

Describe Porter’s Model and explain how a manager would use it to develop a
strategy to achieve competitive advantage.

MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 3)
Time: 60 min
Marks: 50
Question No: 1 ( Marks: 1 ) - Please choose one
Sulman thinks about his job while playing with his son on the weekend, and he
continually volunteers to do extra assignments and project for his department.
These suggest that Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power

Question No: 2 ( Marks: 1 ) - Please choose one

Asim assigned Khalid a project to be completed by the end of the month and then
hold periodic meetings with him to review his progress. Which management
function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing

Question No: 3 ( Marks: 1 ) - Please choose one

The single European Union currency is called:

► Franc
► Franc-mark
► Pound
► Euro

Question No: 4 ( Marks: 1 ) - Please choose one

A large chemical company not only dispose off all toxic waste properly as outlined
by law, but it also spends $1 million dollars each year on research to determine
better processes for all businesses to use in disposing of toxic wastes. This company
is exhibiting which of the following?
► Social responsibility
► Social obligation
► Moral obligation
► Social responsiveness

Question No: 5 ( Marks: 1 ) - Please choose one

Ali has decided to implement changes within the production process of his
organization. This decision was based upon his review of how well the performance
level of the organization is meeting the established goals for the company. He is
practicing which of the following management functions.

► Planning
► Controlling
 ► Leading
► Organizing

Question No: 6 ( Marks: 1 ) - Please choose one

A plan developed to carry out a course of action that is not likely to be repeated in
the future is called:

► Single-use plan
► Specific plan
► Reaction plan
► Directional plan

Question No: 7 ( Marks: 1 ) - Please choose one

The intent of which of the following is to reduce uncertainty by playing out potential
situations under different specific conditions?

► Project management
► Scheduling
► Environmental analysis
► Scenario planning

Question No: 8 ( Marks: 1 ) - Please choose one

All of the following are disadvantages of group decision making EXCEPT:

► More time taken to reach a solution

► Minority domination
► More alternatives are generated
► Groupthink decreases effectiveness of decision

Question No: 9 ( Marks: 1 ) - Please choose one

The strap of Ali's bag tore off as he threw it over his shoulder. On the way to school,
he stopped at the first store that carries bags, walked in and purchased one from the
front rack. Ali has just made which of the following type of decision?

► Maximizing
► Satisficing
► Risky
► Optimal

Question No: 10 ( Marks: 1 ) - Please choose one

Asad spoke out in a meeting in favor of a potential cost savings that would result
from a new employee benefits program offered by the company. He later received
information that showed that his initial decision about the cost savings was
incorrect, but he was too embarrassed to publicly admit that he was wrong, so he
stuckby his original statement. Asad is practicing which of the following?

► Bounded rationality
► Satisficing
► Escalation of commitment
► Maximizing

Question No: 11 ( Marks: 1 ) - Please choose one

Aisha wants to sell her house. She makes a decision to sell house to the first person
who comes along after getting the initial offer. which of the following she is
practicing?

► Bounding rationality
► Satisficing
► Competitive
► Optimizing

Question No: 12 ( Marks: 1 ) - Please choose one

Which of the following aspect of decision making is based on facts such as costs,
revenues and product design specifications?

► Decision quality
► Escalation of commitment
► Optimizing
► Satisficing

Question No: 13 ( Marks: 1 ) - Please choose one

In case of a simple problem the assumptions of rationality can be met because of
which of the following?
► Goals are clear and alternatives are boundless
► Goals are unlimited and alternatives are limitless
► Goals are clear and alternatives limited
► Goals are boundless and alternatives are clear

Question No: 14 ( Marks: 1 ) - Please choose one

Most of the time lower level management of organizations have to deal with
problems which are:

► Satisficing
► Well-structured
► Non-programmed
► Ill-structured
Question No: 15 ( Marks: 1 ) - Please choose one
Putting a decision into action and conveying the decision to the persons who will be
affected by it, is known as:

► Decision implementation
► Rational decision making
► Irrational decision making
► Problem identification

Question No: 16 ( Marks: 1 ) - Please choose one

Once a manager has identified a problem, the next step would be the identification
of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor weights

Question No: 17 ( Marks: 1 ) - Please choose one

A plant manager of an organization, who is trying to reduce turnover of production
workers, notices that turnover has decreased by 10 percent in four months after he
introduced a new training program, the manager is at which step in the rational
decision-making process?

► Identify the problem

► Evaluate the decision criteria
► Analyze the alternatives
► Evaluate the results

Question No: 18 ( Marks: 1 ) - Please choose one

A retail clothing store manager who estimates how much to order for the current
spring season based on last spring’s outcomes is operating under what kind of
decision-making condition?

► Seasonal
► Risk
► Uncertainty
► Certainty

Question No: 19 ( Marks: 1 ) - Please choose one

The extent to which an alternative can be accomplished within related
organizational constraints such as time, budgets, technology and policies is called:
► Reversibility
 ► Sustainability
► Feasibility
► Acceptability

Question No: 20 ( Marks: 1 ) - Please choose one

A choice made from two or more alternatives is called:
► Support
► System
► Network
► Decision

Question No: 21 ( Marks: 1 ) - Please choose one

An agreement among the Mexican, Canadian and U.S government in which barriers
to free trade have been eliminated is called:
► NAFTA
► ASEAN
► EU
► WTO

Question No: 22 ( Marks: 1 ) - Please choose one

Few years ago, employees of a international company took wages cuts to help the
firm offset large losses. Now firm is again earning profits and employees believe that
their wages should be restored but company is not willing to restore their wages.
Organization is showing which of the following behavior?

► Unethical
► Socially responsible
► Ethical
► Socioeconomic

Question No: 23 ( Marks: 1 ) - Please choose one

A large pulp and paper company meets all federal guidelines and obeys all laws
rigorously as it cuts down timber. The primary concern of this company is
compliance and profit maximization for its stockholders. This company is exhibiting
which of the following?
► Social responsibility
► Social obligation
► Moral obligation
► Social responsiveness

Question No: 24 ( Marks: 1 ) - Please choose one

Mega environment, that includes the attitudes, values, norms, beliefs, behaviors and
associated demographic trends that are characteristics of a given geographic area, is
called:

► The socio-cultural element

► The international element
► The economic element
► The legal-political element

Question No: 25 ( Marks: 1 ) - Please choose one

All of the following are the parts of organization’s external environment, EXCEPT:

► Culture
► Customers
► Competitors
► Regulators

Question No: 26 ( Marks: 1 ) - Please choose one

All of the following are the part of organization’s internal environment EXCEPT:

► Employees
► Owner
► Culture
► Regulators

Question No: 27 ( Marks: 1 ) - Please choose one

Task environment is also called:
► Specific environment
► Goal orientated environment
► Open environment
► Close environment

Question No: 28 ( Marks: 1 ) - Please choose one

Mega environment is also called:
► Open environment
► Close environment
► Flexible environment
 ► General environment

Question No: 29 ( Marks: 1 ) - Please choose one

The Walt Disney company’s movies, theme parks and television programs all
benefit one another. Children who enjoy a Disney movie like LION KING want to
go to Disney world and see lion king show. They benefits greatly from:

► Negative Entropy
► Synergy
► Transformation
► Entropy

Question No: 30 ( Marks: 1 ) - Please choose one

The bank of New England uses models to figure out how many teller need to be on
duty at each location at various times throughout the day. Bank is using which of
the following approaches?

► Management science
► Operations management
► Total quality management
► Contingency perspective

Question No: 31 ( Marks: 1 ) - Please choose one

Viewpoint arguing that appropriate managerial action depends on the particular
parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory

Question No: 32 ( Marks: 1 ) - Please choose one

Chester Barnard saw organizations as a ______system that required human
assistance.
► Moral
► Ethical
► Social
► Technical

Question No: 33 ( Marks: 1 ) - Please choose one

Low level management has a complete authority to make decisions in case of:
► Centralization
► Decentralization
► Scalar Chain
 ► Order

Question No: 34 ( Marks: 1 ) - Please choose one

According to Adam Smith, the division of labor results in:
► Increased worker motivation
► Decreased worker specialization
► Increased worker productivity
► Decreased worker motivation

Question No: 35 ( Marks: 1 ) - Please choose one

According to Mintzberg monitor, disseminator and spokesperson are all:
► Interpersonal roles
► Informational roles
► Decisional roles
► Functional roles

Question No: 36 ( Marks: 1 ) - Please choose one

Hussain is the physician who heads the Critical Care Unit at Mercy Hospital, the
most important role that he performs is:
► Informational
► Decisional
► Interpersonal
► Functional

Question No: 37 ( Marks: 1 ) - Please choose one

Controlling contingent situation comes under which of the following roles?
► Spokesperson
► Monitor
► Leader
► Disturbance handler

Question No: 38 ( Marks: 1 ) - Please choose one

Which of the following is most important characteristic of an entrepreneur?
► Planning
► Communication
► Rapid decision making
► Goal setting

Question No: 39 ( Marks: 1 ) - Please choose one

Adam Smith wrote his book “The Wealth of Nations” in:
► 15th century
► 17th century
► 20th century
► 18th century

Question No: 40 ( Marks: 1 ) - Please choose one

Which of the following courses helps managers gain a better understanding of
motivation, leadership, trust, employee selection, performance appraisals and
training techniques?
► Psychology
► Sociology
► Political science
► Anthropology

Question No: 41 ( Marks: 10 )

Ali is working as the head of tea unit of a multinational organization. Expenses of
tea unit are increasing day by day. He is much worried. He decided to call a meeting
and ask for some suggestions to reduce expenses from his subordinates. Different
subordinates suggest for the downsizing of research department as it was not
working efficiently. Ali still wants to think over this suggestion. What steps he
should take to make a rational decision?
 MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 5)
Time: 60 min
Marks: 50

Question No: 1 ( Marks: 1 ) - Please choose one

Sulman thinks about his job while playing with his son on the weekend, and he
continually volunteers to do extra assignments and project for his department.
These suggest that Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power

Question No: 2 ( Marks: 1 ) - Please choose one

Asim assigned Khalid a project to be completed by the end of the month and then
hold periodic meetings with him to review his progress. Which management
function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing

Question No: 3 ( Marks: 1 ) - Please choose one

Which of the following BEST describes creativity?

► Uncovering what is already there

► Creating something new
► Organizing already discovered items
► Criticizing the discovered items

Question No: 4 ( Marks: 1 ) - Please choose one

When an organization encounters a serious problem which needs to be solved
immediately, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem

Question No: 5 ( Marks: 1 ) - Please choose one

Plans which have the broadest organizational focus and the longest time frame are
called:
 ► Tactical
► Strategic
► Directional
► Operational

Question No: 6 ( Marks: 1 ) - Please choose one

A few years ago Black and Decker bought general electric’s small appliance
business. 150 products were converted from GE to Black and Decker label. A total
of 140 steps were used for each product. It took 3 years. The total conversion of
product line was:

► A Program
► A project
► A policy
► A rule

Question No: 7 ( Marks: 1 ) - Please choose one

The intent of which of the following is to reduce uncertainty by playing out potential
situations under different specific conditions?

► Project management
► Scheduling
► Environmental analysis
► Scenario planning

Question No: 8 ( Marks: 1 ) - Please choose one

In terms of linear programming, profit margins on different products that a
company can produce represent which of the following?

► Constraints
► Feasibility regions
► Scenarios
 ► Basis for the objective function

Question No: 9 ( Marks: 1 ) - Please choose one

Which of the following technique relies on individual or group judgments rather
than on mathematical analysis?

► Quantitative forecasting
► Technological forecasting
► Qualitative forecasting
► Environmental forecasting

Question No: 10 ( Marks: 1 ) - Please choose one

A problem with groupthink is that no one is actually in charge of making the final
decision or outcome, which results in:

► Ambiguous responsibility
► Role incoherence
► Role ambiguity
► Ambiguous delegation

Question No: 11 ( Marks: 1 ) - Please choose one

When an organization encounters an issue that requires resolution, but not very
immediate action, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem

Question No: 12 ( Marks: 1 ) - Please choose one

In decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability

Question No: 13 ( Marks: 1 ) - Please choose one

Assembling additional information and identifying both the nature and the causes of
the problem comes under:
 ► Scanning stage
► Categorization stage
► Diagnosis stage
► Implementation stage

Question No: 14 ( Marks: 1 ) - Please choose one

The North American Free Trade Agreement includes:

► Mexico, Canada, and the United States

► Mexico, Brazil and Columbia
► Mexico, Canada and the Brazil
► Italy, Canada and the United States

Question No: 15 ( Marks: 1 ) - Please choose one

Which of the following is a collection of countries that use a common currency?

► European common market

► European Union
► Western European alliance
► Economic and monetary union

Question No: 16 ( Marks: 1 ) - Please choose one

Few years ago, employees of a international company took wages cuts to help the
firm offset large losses. Now firm is again earning profits and employees believe that
their wages should be restored but company is not willing to restore their wages.
Organization is showing which of the following behavior?

► Unethical
► Socially responsible
► Ethical
► Socioeconomic

Question No: 17 ( Marks: 1 ) - Please choose one

An individual’s personal beliefs regarding what is right and wrong or good and bad
is called:

► Ethics
 ► Values
► Norms
► Rituals

Question No: 18 ( Marks: 1 ) - Please choose one

The relationship between corporate social involvement and economic performance
is:
► Positive
► Negative
► Perfect positive
► Perfect negative

Question No: 19 ( Marks: 1 ) - Please choose one

The culture of an organization is largely determined by:
► Top management
► Employees
► Stockholders
► The company founders

Question No: 20 ( Marks: 1 ) - Please choose one

All of the following are Dimensions of organizational culture EXCEPT:

► Innovation
► Aggressiveness
► Stability
► Customer orientation

Question No: 21 ( Marks: 1 ) - Please choose one

Constituencies in an organization’s external environment that are affected by the
organization’s decisions and actions are called:
► Stakeholders
► Advisories
► Beneficiaries
► Environmentalists

Question No: 22 ( Marks: 1 ) - Please choose one

Environment made up of specific outside elements within which an organization
interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task environment
► The mega environment

Question No: 23 ( Marks: 1 ) - Please choose one

The quantitative approach has contributed directly in the areas of:
► Planning and control
 ► Controlling and leading
► Organizing and controlling
► Planning and leading

Question No: 24 ( Marks: 1 ) - Please choose one

Viewpoint arguing that appropriate managerial action depends on the particular
parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory

Question No: 25 ( Marks: 1 ) - Please choose one

In Maslow's hierarchy of need, status is an example of which of the folowing need?
► Physiological
► Esteem
► Safety
► Social

Question No: 26 ( Marks: 1 ) - Please choose one

Which of the following behavior had dramatically influenced by Hawthorne
studies?
► Human behavior
► Social behavior
► Moral behavior
► Ethical behavior

Question No: 27 ( Marks: 1 ) - Please choose one

The formal right to give orders, make decisions, and see that tasks are completed is
called:
► Centralization
► Authority
► Responsibility
► Decentralization

Question No: 28 ( Marks: 1 ) - Please choose one

The managerial functions according to Fayol were :
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling

Question No: 29 ( Marks: 1 ) - Please choose one

Which of the following is considered to be the father of modern computing?
► Fredrick W Taylor
► Abraham Maslow
 ► Charles Babbage
► Max Weber

Question No: 30 ( Marks: 1 ) - Please choose one

Which type of managerial skill refers to the ability to analyze and diagnose complex
situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical

Question No: 31 ( Marks: 1 ) - Please choose one

If you get more output from a given input, you have:
► Decreased effectiveness
► Increased effectiveness
► Decreased efficiency
► Increased efficiency

Question No: 32 ( Marks: 1 ) - Please choose one

Interpersonal roles include which of the following three roles?
► Disseminating, figurehead and liaison
► Figurehead, leader and liaison
► Disturbance handler, monitor and entrepreneur
► Monitor, resource allocator and negotiator

Question No: 33 ( Marks: 1 ) - Please choose one

A manager transmits the information outside the organization. He is performing
which of the following role?
► Spokesperson
► Representative
► Disseminator
► Agent

Question No: 34 ( Marks: 1 ) - Please choose one

A universally accepted model of a successful manager could be described as:
► One who practices the four universal processes or functions
► One who executes all of the roles in a professional manner
► One who possesses all management skills at high levels
► There is no universally accepted model of a successful manager

Question No: 35 ( Marks: 1 ) - Please choose one

Dr. Edward Deming has described his Philosophy about quality in:
► 14 Points
► 6 Points
► 8 Points
► 20 Points
Question No: 36 ( Marks: 1 ) - Please choose one
The traditional shape of an organization was:
► Circle
► Pyramid
► Square
► Diamond

Question No: 37 ( Marks: 1 ) - Please choose one

The science which studies the nature of things, particularly values and ethics is
called:
► Anthropology
► Philosophy
► Economics
► Political sciences

Question No: 38 ( Marks: 1 ) - Please choose one

The new business model reflects today’s reality that:
► A large number of competitors are in the world.
► Information can be shared and exchanged instantaneously anywhere in the world
► People can move from one part to another part of the country easily
► Trade barriers are removed

Question No: 39 ( Marks: 1 ) - Please choose one

The course which studies the values and ethics is called:

► Philosophy
► Behavioral science
► Economics
► Psychology

Question No: 40 ( Marks: 1 ) - Please choose one

Which of the following courses helps managers gain a better understanding of
motivation, leadership, trust, employee selection, performance appraisals and
training techniques?
► Psychology
► Sociology
► Political science
► Anthropology

Question No: 41 ( Marks: 10 )

Describe Porter’s Model and explain how a manager would use it to develop a
strategy to achieve competitive advantage.
 MIDTERM EXAMINATION
Spring 2009
MGT503- Principles of Management (Session - 5)
Time: 60 min
Marks: 50

Question No: 1 ( Marks: 1 ) - Please choose one

Sulman thinks about his job while playing with his son on the weekend, and he
continually volunteers to do extra assignments and project for his department.
These suggest that Sulman has a strong need for :
► Esteem
► Security
► Achievement
► Power

Not 100% sureQuestion No: 2 ( Marks: 1 ) - Please choose one(chap 04)

Asim assigned Khalid a project to be completed by the end of the month and then
hold periodic meetings with him to review his progress. Which management
function Asim is performing?
► Planning
► Leading
► Controlling
► Organizing

Question No: 3 ( Marks: 1 ) - Please choose one

Which of the following BEST describes creativity?

► Uncovering what is already there

► Creating something new
► Organizing already discovered items
► Criticizing the discovered items

Question No: 4 ( Marks: 1 ) - Please choose one

When an organization encounters a serious problem which needs to be solved
immediately, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem

Question No: 5 ( Marks: 1 ) - Please choose one

Plans which have the broadest organizational focus and the longest time frame are
called:
 ► Tactical
► Strategic
► Directional
► Operational

Question No: 6 ( Marks: 1 ) - Please choose one

A few years ago Black and Decker bought general electric’s small appliance
business. 150 products were converted from GE to Black and Decker label. A total
of 140 steps were used for each product. It took 3 years. The total conversion of
product line was:

► A Program
► A project
► A policy
► A rule

Question No: 7 ( Marks: 1 ) - Please choose one

The intent of which of the following is to reduce uncertainty by playing out potential
situations under different specific conditions?

► Project management
► Scheduling
► Environmental analysis
► Scenario planning

Question No: 8 ( Marks: 1 ) - Please choose one

In terms of linear programming, profit margins on different products that a
company can produce represent which of the following?

► Constraints
► Feasibility regions
► Scenarios
► Basis for the objective function
Question No: 9 ( Marks: 1 ) - Please choose one
Which of the following technique relies on individual or group judgments rather
than on mathematical analysis?

► Quantitative forecasting
► Technological forecasting
► Qualitative forecasting
► Environmental forecasting

Question No: 10 ( Marks: 1 ) - Please choose one

A problem with groupthink is that no one is actually in charge of making the final
decision or outcome, which results in:

► Ambiguous responsibility
► Role incoherence
► Role ambiguity
► Ambiguous delegation

Question No: 11 ( Marks: 1 ) - Please choose one

When an organization encounters an issue that requires resolution, but not very
immediate action, it is called:
► Crisis problem
► Non- Crisis problem
► Opportunity problem
► Financial Problem

Question No: 12 ( Marks: 1 ) - Please choose one

In decision making process, ideas should be evaluated on the basis of:
► Acceptability
► Durability
► Accountability
► Liability

Question No: 13 ( Marks: 1 ) - Please choose one

Assembling additional information and identifying both the nature and the causes of
the problem comes under:
 ► Scanning stage
► Categorization stage
► Diagnosis stage
► Implementation stage

Question No: 14 ( Marks: 1 ) - Please choose one

The North American Free Trade Agreement includes:

► Mexico, Canada, and the United States

► Mexico, Brazil and Columbia
► Mexico, Canada and the Brazil
► Italy, Canada and the United States

Question No: 15 ( Marks: 1 ) - Please choose one

Which of the following is a collection of countries that use a common currency?

► European common market

► European Union
► Western European alliance
► Economic and monetary union

Question No: 16 ( Marks: 1 ) - Please choose one

Few years ago, employees of a international company took wages cuts to help the
firm offset large losses. Now firm is again earning profits and employees believe that
their wages should be restored but company is not willing to restore their wages.
Organization is showing which of the following behavior?

► Unethical
► Socially responsible
► Ethical
► Socioeconomic

Question No: 17 ( Marks: 1 ) - Please choose one

An individual’s personal beliefs regarding what is right and wrong or good and bad
is called:

► Ethics
► Values
► Norms
 ► Rituals

Question No: 18 ( Marks: 1 ) - Please choose one

The relationship between corporate social involvement and economic performance
is:
► Positive
► Negative
► Perfect positive
► Perfect negative

Question No: 19 ( Marks: 1 ) - Please choose one

The culture of an organization is largely determined by:
► Top management
► Employees
► Stockholders
► The company founders

Question No: 20 ( Marks: 1 ) - Please choose one

All of the following are Dimensions of organizational culture EXCEPT:

► Innovation
► Aggressiveness
► Stability
► Customer orientation

Question No: 21 ( Marks: 1 ) - Please choose one

Constituencies in an organization’s external environment that are affected by the
organization’s decisions and actions are called:
► Stakeholders
► Advisories
► Beneficiaries
► Environmentalists

Question No: 22 ( Marks: 1 ) - Please choose one

Environment made up of specific outside elements within which an organization
interfaces in the course of conducting its business is called:
► Internal environment
► External environment
► The task environment
► The mega environment

Question No: 23 ( Marks: 1 ) - Please choose one

The quantitative approach has contributed directly in the areas of:
► Planning and control
► Controlling and leading
► Organizing and controlling
 ► Planning and leading

Question No: 24 ( Marks: 1 ) - Please choose one

Viewpoint arguing that appropriate managerial action depends on the particular
parameters of the situation is called:
► Contingency theory
► Behavioral theory
► Administrative theory
► Social theory

Question No: 25 ( Marks: 1 ) - Please choose one

In Maslow's hierarchy of need, status is an example of which of the folowing need?
► Physiological
► Esteem
► Safety
► Social

Question No: 26 ( Marks: 1 ) - Please choose one

Which of the following behavior had dramatically influenced by Hawthorne
studies?
► Human behavior
► Social behavior
► Moral behavior
► Ethical behavior

Question No: 27 ( Marks: 1 ) - Please choose one

The formal right to give orders, make decisions, and see that tasks are completed is
called:
► Centralization
► Authority
► Responsibility
► Decentralization

Question No: 28 ( Marks: 1 ) - Please choose one

The managerial functions according to Fayol were :
► Organizing, staffing, commanding, coordinating and controlling
► Commanding, organizing, planning, coordinating and staffing
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling

Question No: 29 ( Marks: 1 ) - Please choose one

Which of the following is considered to be the father of modern computing?
► Fredrick W Taylor
► Abraham Maslow
► Charles Babbage
► Max Weber
Question No: 30 ( Marks: 1 ) - Please choose one
Which type of managerial skill refers to the ability to analyze and diagnose complex
situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical

Question No: 31 ( Marks: 1 ) - Please choose one

If you get more output from a given input, you have:
► Decreased effectiveness
► Increased effectiveness
► Decreased efficiency
► Increased efficiency

Question No: 32 ( Marks: 1 ) - Please choose one

Interpersonal roles include which of the following three roles?
► Disseminating, figurehead and liaison
► Figurehead, leader and liaison
► Disturbance handler, monitor and entrepreneur
► Monitor, resource allocator and negotiator

Question No: 33 ( Marks: 1 ) - Please choose one

A manager transmits the information outside the organization. He is performing
which of the following role?
► Spokesperson
► Representative
► Disseminator
► Agent

Question No: 34 ( Marks: 1 ) - Please choose one

A universally accepted model of a successful manager could be described as:
► One who practices the four universal processes or functions
► One who executes all of the roles in a professional manner
► One who possesses all management skills at high levels
► There is no universally accepted model of a successful manager

Question No: 35 ( Marks: 1 ) - Please choose one

Dr. Edward Deming has described his Philosophy about quality in:
► 14 Points
► 6 Points
► 8 Points
► 20 Points

Question No: 36 ( Marks: 1 ) - Please choose one

The traditional shape of an organization was:
► Circle
► Pyramid
► Square
► Diamond

Question No: 37 ( Marks: 1 ) - Please choose one

The science which studies the nature of things, particularly values and ethics is
called:
► Anthropology
► Philosophy
► Economics
► Political sciences

Question No: 38 ( Marks: 1 ) - Please choose one

The new business model reflects today’s reality that:
► A large number of competitors are in the world.
► Information can be shared and exchanged instantaneously anywhere in the world
► People can move from one part to another part of the country easily
► Trade barriers are removed

Question No: 39 ( Marks: 1 ) - Please choose one

The course which studies the values and ethics is called:

► Philosophy
► Behavioral science
► Economics
► Psychology

Question No: 40 ( Marks: 1 ) - Please choose one

Which of the following courses helps managers gain a better understanding of
motivation, leadership, trust, employee selection, performance appraisals and
training techniques?
► Psychology
► Sociology
► Political science
► Anthropology

Question No: 41 ( Marks: 10 )

Describe Porter’s Model and explain how a manager would use it to develop a
strategy to achieve competitive advantage.