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Shopify KPIss

The document discusses key performance indicators (KPIs) that can be used to measure an online retailer's performance. It provides examples of common ecommerce KPIs in three categories: sales metrics, marketing metrics, and customer service metrics. Sales metrics include daily, weekly, monthly, and annual sales. Marketing metrics include conversion rate, shopping cart abandonment rate, and social media engagement. Customer service metrics include calls per month, response time, and page visits before a call. The document suggests that retailers should select KPIs that align with their specific business goals to gauge progress.

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salmansaleem
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0% found this document useful (0 votes)
82 views19 pages

Shopify KPIss

The document discusses key performance indicators (KPIs) that can be used to measure an online retailer's performance. It provides examples of common ecommerce KPIs in three categories: sales metrics, marketing metrics, and customer service metrics. Sales metrics include daily, weekly, monthly, and annual sales. Marketing metrics include conversion rate, shopping cart abandonment rate, and social media engagement. Customer service metrics include calls per month, response time, and page visits before a call. The document suggests that retailers should select KPIs that align with their specific business goals to gauge progress.

Uploaded by

salmansaleem
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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